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Top job
Citizens Advice Southwark, Southwark (On-site)
NJC Scale 2 - £28,050 to £28,427 per annum
The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment
Posted 5 days ago
Top job
Praxis Community Projects, E2, London (Hybrid)
NJC 24 - 25: £38,449 - £39,420 inclusive of London Weighting
We are looking for dedicated Immigration Advisers to join our team to provide immigration advice and casework to destitute migrants.
Posted 2 days ago Apply Now
Alzheimer's Research UK, CB21, Cambridge (Hybrid)
Circa £32,000 per year
Provide bespoke stewardship, build relationships, impart scientific information to promote ARUK & give donors the best possible experience.
Posted 2 days ago
Mind in Brighton & Hove, Brighton and Hove (On-site)
£26,334 per annum (pro rata for part-time)
Posted today
Closing in 6 days
Age UK Lambeth, London (Hybrid)
44,239 (pro-rata: 17,696)
Head of Finance & Operations - Age UK Lambeth
Posted 1 week ago Apply Now
Closing in 5 days
Asylum Welcome Oxford, Oxford, Oxfordshire (On-site)
£34,982 per year
We’re looking for an experienced trust and foundations fundraiser to help support our life-changing services to refugees and asylum seekers.
Posted 4 days ago Apply Now
Willow Foundation, Welwyn Garden City (Hybrid)
£28,000 per year
Bring more joy to seriously ill young adults - create and deliver memorable events that make a difference as our new Events Officer
Posted 6 days ago Apply Now
Closing in 6 days
Katherine Low Settlement, Battersea (Hybrid)
c£50,000 per year
Join Katherine Low Settlement as our Director of Operations and lead the day-to-day running of our charity
Posted 1 week ago
Closing in 6 days
Plunkett UK, Woodstock (On-site)
£28,000 - £44,675 (starting salary expected to be £33-£35k) pro rata
Posted 2 weeks ago
Dose of Nature, Multiple Locations (On-site)
£26,000 - £28,000 per year (pro rata)
Posted today Apply Now
Closing today at 23:30
Universities Federation for Animal Welfare, Remote
£30,805 - £37,174 per year
Posted 2 weeks ago Apply Now
Guts UK Charity, HD1, Huddersfield (Hybrid)
£13,120 pro rata (based on £24,600 Full Time Equivalent)
Posted 2 weeks ago Apply Now
The Scout Association, Gilwell Park, Essex (On-site)
£36260.00-£36260.00 per year
Posted 2 days ago
Page 32 of 74
Southwark, Greater London (On-site)
NJC Scale 2 - £28,050 to £28,427 per annum
Full-time
Permanent
Job description

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Gateway Assessor

NJC Scale 2 - £28,050 to £28,427 per annum

Full-time – 35 hours per week

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:

  • Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
  • An understanding of the main enquiry issues involved in assessing clients' problems
  •  Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
  • To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Monday 12 May 2025

Interviews: Wednesday 14 May 2025

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Posted by
Citizens Advice Southwark View profile Organisation type Registered Charity
Posted on: Friday, 25 April 2025
Closing date: 12 May 2025 at 09:00
Tags: Advice / Information, Social Care / Development