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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every interaction matters. Every carer deserves to feel heard.
As an Advice, Information & Helpline Officer, you will be the first point of contact for unpaid carers seeking support, information and guidance.
Through compassionate listening, professional judgement and effective triage, you will help unpaid carers access information, services and support that can make a real difference to their lives.
This is a rewarding opportunity for someone who combines empathy with professionalism and is passionate about helping others.
In this role, you will:
Provide information, guidance and signposting to carers.
Assess needs and identify potential risks.
Respond to enquiries with empathy, professionalism and sensitivity.
Connect carers with appropriate support, both within our organisation and beyond.
Help ensure carers feel informed, valued and supported.
Helping carers feel heard, understood and supported, one conversation at a time.
Why Work With Us?
At Action for Carers Surrey, we’re committed to creating a supportive and inclusive environment where every colleague can thrive. Our benefits reflect our values of Focus, Inclusion, Respect and Excellence, ensuring you feel valued, supported and empowered in both your work and personal life.
Every interaction matters. Every carer deserves to feel heard.
As an Advice, Information & Helpline Officer, you will be the first point of contact for unpaid carers seeking support, information and guidance.
Through compassionate listening, professional judgement and effective triage, you will help unpaid carers access information, services and support that can make a real difference to their lives.
This is a rewarding opportunity for someone who combines empathy with professionalism and is passionate about helping others.
In this role, you will:
Provide information, guidance and signposting to carers.
Assess needs and identify potential risks.
Respond to enquiries with empathy, professionalism and sensitivity.
Connect carers with appropriate support, both within our organisation and beyond.
Help ensure carers feel informed, valued and supported.
Why Work With Us?
At Action for Carers Surrey, we’re committed to creating a supportive and inclusive environment where every colleague can thrive. Our benefits reflect our values of Focus, Inclusion, Respect and Excellence, ensuring you feel valued, supported and empowered in both your work and personal life.
Every interaction matters. Every carer deserves to feel heard.
As an Advice, Information & Helpline Officer, you will be the first point of contact for unpaid carers seeking support, information and guidance.
Through compassionate listening, professional judgement and effective triage, you will help unpaid carers access information, services and support that can make a real difference to their lives.
This is a rewarding opportunity for someone who combines empathy with professionalism and is passionate about helping others.
In this role, you will:
Provide information, guidance and signposting to carers.
Assess needs and identify potential risks.
Respond to enquiries with empathy, professionalism and sensitivity.
Connect carers with appropriate support, both within our organisation and beyond.
Help ensure carers feel informed, valued and supported.
Why Work With Us?
At Action for Carers Surrey, we’re committed to creating a supportive and inclusive environment where every colleague can thrive. Our benefits reflect our values of Focus, Inclusion, Respect and Excellence, ensuring you feel valued, supported and empowered in both your work and personal life.
Safeguarding Statement
Action for Carers Surrey is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues and volunteers to share this commitment.
Harris Hill is delighted to be recruiting for a Facilities & IT Support Officer on behalf of a well-established charity. This is a varied, hands-on role supporting the smooth running of the organisation's office, ensuring colleagues have a safe, efficient and well-maintained working environment while providing first-line IT support.
Key responsibilities
- Manage day-to-day office facilities and liaise with suppliers and contractors.
- Provide first-line IT support and coordinate with external IT providers.
- Support health & safety, office compliance and workplace wellbeing.
- Set up IT equipment and accounts for new starters and leavers.
- Maintain office equipment, meeting rooms and workplace resources.
- Identify opportunities to improve operational processes and office efficiency.
About you
You'll bring:
- Experience in facilities, office management or IT support.
- Strong organisational and problem-solving skills.
- Good Microsoft 365 and general IT knowledge.
- Excellent communication and stakeholder management skills.
- A proactive, customer-focused approach with great attention to detail.
- This is an excellent opportunity to join a collaborative, purpose-led organisation in a role where you'll make a real impact on the day-to-day experience of staff and visitors alike.
For more information, please submit your CV.
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Harris Hill is delighted to be recruiting for a Facilities & IT Support Officer (1 year FTC), on behalf of a well-established charity. This is a varied, hands-on role supporting the smooth running of the organisation's office, ensuring colleagues have a safe, efficient and well-maintained working environment while providing first-line IT support.
Key responsibilities
- Manage day-to-day office facilities and liaise with suppliers and contractors.
- Provide first-line IT support and coordinate with external IT providers.
- Support health & safety, office compliance and workplace wellbeing.
- Set up IT equipment and accounts for new starters and leavers.
- Maintain office equipment, meeting rooms and workplace resources.
- Identify opportunities to improve operational processes and office efficiency.
About you
You'll bring:
- Experience in facilities, office management or IT support.
- Strong organisational and problem-solving skills.
- Good Microsoft 365 and general IT knowledge.
- Excellent communication and stakeholder management skills.
- A proactive, customer-focused approach with great attention to detail.
- This is an excellent opportunity to join a collaborative, purpose-led organisation in a role where you'll make a real impact on the day-to-day experience of staff and visitors alike.
For more information, please submit your CV.
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.


