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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Central London
Contract: Temporary, 2 to 3 months
Hours: Part-time, 28 hours over 4 days per week
Salary: £17.78 per hour (+ holiday)
Start Date: ASAP
Prospectus is proud to be supporting our client, an internationally recognised and highly impactful human rights charity, in their search for a temporary 1st Line IT Support Officer. Please note that internally this role is called IT Administrator.
The successful applicant will be one of the first points of contact for colleagues requiring technical support, helping to resolve IT issues, and ensuring users receive excellent service. This is an excellent opportunity for an experienced IT professional to utilise and refine their skills within a meaningful organisation.
Responsibilities:
- Provide first-line IT support via phone, email and helpdesk systems.
- Log, track and update support tickets accurately.
- Resolve routine hardware, software and user account issues.
- Escalate more complex technical issues to senior IT team members.
- Assist with laptop and desktop setup, imaging and configuration.
- Maintain IT asset registers and software licence records.
- Support the management of loan equipment and IT stock.
- Assist with IT purchasing, supplier coordination and contract administration.
- Produce reports from helpdesk and telephone systems where required.
- Contribute to maintaining a reliable and efficient IT service for all users.
Requirements:
- Recent, relevant experience in a similar IT role, ideally within a not-for-profit or charitable organisation.
- Strong IT proficiency, with the ability to assist with Microsoft products and office hardware.
- Excellent interpersonal and communication skills, with the confidence to build strong stakeholder relationships.
- High level of organisation and attention to detail, with the ability to manage competing priorities and deadlines.
- Collaborative and proactive approach, with the capability to work both independently and in a team.
CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.
At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
The role being advertised is a full time (35 hours per week) but applicants seeking a part-time role that can work a minimum of 21 hours per week, who have suitable data protection experience in a second line advisory role, may also apply.
The Information Governance team are the champions of Data Protection and Information Governance within Alzheimer's Society. The team’s key objective is to enable all areas to use information appropriately whilst achieving the Society’s overall aim of creating a world without dementia. The Senior Information Governance Officer will support the wider Information Governance team in achieving this objective.
They will be the first point of contact in the Society for data protection, information governance and records management questions, providing advice and guidance as appropriate to ensure the safe and legal processing of information. These queries will be from across the Society and could be in relation to service delivery, fundraising, campaigns, IT, volunteering or employment matters.
The Senior IG and Records Management Officer will also handle personal data breaches and identify remedial actions, compile relevant management information and reports on Information Governance matters for senior management audiences, manage rights requests, review data protection elements in contracts, conduct Data Protection Impact Assessments and support the Information Governance Manager to develop, deliver and maintain learning resources and opportunities for Society colleagues to help ensure information is processed safely and legally whilst enabling the Society to operate effectively.
The Senior Information Governance and Records Management Officer will also help the IG team to continue to develop and implement a process framework, standards and procedures for the management of organisational records (hard copy and electronic) in compliance with applicable legislation and standards - helping the Information Governance team to establish a culture of effective records management and support the Society in measuring and maintaining the quality of its records.
About you
We are looking for a motivated individual with experience in a second line data protection role looking for a fresh challenge and wishing to make a real difference to the lives of people affected by dementia.
You must have expert knowledge of privacy legislation and regulations (including the UK General Data Protection regulation (GDPR) and Data Protection Act 2018 (DPA)) AND have experience of applying that expert knowledge within a data protection or information governance role to advise colleagues across an organisation on how to comply with privacy requirements across a range of situations:
· experience of working in an information governance / data protection advisory role providing expert data protection advice across multiple elements including personal data breaches
· experience of working in an information governance / data protection or privacy rights role managing GDPR rights requests including subject access requests, including review, redaction and response to requestors
· experience of creating records management procedures and processes and how to successfully embed them into working practices.
Applicants who do not have experience of advising on data protection matters or managing rights requests, only experience of complying with legal and regulatory requirements on these themes, will not be selected for interview.
Working in a fast paced and responsive environment, you will possess good time management and problem-solving skills. Good communication skills are a must as you will be engaging with colleagues at all levels across the Society. With your strong attention to detail, pro-active nature and ability to build successful relationships, you will quickly establish yourself as a key member of our team.
Industry recognised qualifications such as Practitioner Certificates in Data Protection (such as IAPP CIPP/E, CIPP/T or CIPM) or Records Management are preferable but not essential.
Interviews will be held w/c 17 August and will include an assessment. Information about the assessment will be sent to candidates with the invitation to interview.
About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we're working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
Job title: IT and Digital Systems Officer
Department: External Relations
Responsible to: Head of External Relations
Location: London (UK) - Hybrid working
Salary: £32,500 gross per annum
Working pattern: Full-time, 38.5 hours per week
Duration of contract: Fixed term, 18 months (with potential to become permanent)
Start date: As soon as possible
We're building the future of our digital systems — and we need a curious, capable IT and Digital Systems Officer to help us do it.
Join our dynamic team as an IT and Digital Systems Officer. We are seeking an individual who is looking for a new role and enjoys a varied work environment. In this position, you will work as part of our IT-savvy External Relations team, providing support to UWC International across our IT and digital landscape, including Google Workspace. While experience with Google Workspace is preferred, we are open to candidates with an inquisitive mind who, with training, can learn new systems quickly.
This is an exciting time to join us, as we are undertaking a digital infrastructure project that includes developing a new application platform and CRM. Although you will not be managing these projects, there will be opportunities to get involved, allowing you to further develop your skills.
Currently, this is a fixed-term position related to the completion of the digital infrastructure project. However, there is potential for the role to become permanent and to grow once the new systems are fully implemented.
If this challenge appeals to you, we encourage you to apply.
About us
Changing the world takes passion and dedication
UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference.
Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC.
About UWC International
UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.
Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.
We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.
What we offer
As part of a commitment to our employees, we offer the following:
UWC International London
- Hybrid working - we operate hybrid working arrangements, with at least 20% of the week in the office and up to 80% working from home.
- Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
- Generous annual leave allowance – we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
- Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave.
- Learning & development opportunities – we have access to various learning and development platforms to support your professional growth, as well as a budget set aside for professional development.
- Enhanced sick pay
- In-person meetings: Yearly Staff Away Days, team retreats and travel to our international schools and international events as needed to create connected teams.
- Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars.
- Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
- Cycle scheme and eyecare vouchers
- Enhanced maternity and enhanced paternity leave
- Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST in the UK.
Visa requirements
Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. If you are planning to be USA based, please make this known in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.
Application Process
Do you want to be part of our team? To apply, please submit an up-to-date copy of your CV along with a cover letter in English (each a maximum of 2 pages).
Your cover letter must:
- Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
- Explain why you want to join UWC International.
- Confirm your eligibility to work or reside in the UK.
- Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews. We will not contact your referees without first letting you know.
Please note that CVs received without a cover letter, including the information requested above will not be considered.
Deadline for application: 10:00 AM UK time, Monday 10 August 2026
Interview and/or assessment dates:
- First round interviews week commencing 17 August (remote)
- Second round interviews week commencing 24 August (remote)
Safeguarding Statement
The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.
Diversity Statement
UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.
At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.
We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.
We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.
The client requests no contact from agencies or media sales.