3 Information officer jobs in Islington, Greater London
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Location: London, Glasgow, Sheffield or Cardiff
About the role
The Information Point Officer is a new role in our Healthcare Professional Engagement team, which leads Breast Cancer Now's hospital-based information points and our presence in healthcare settings across the UK. Growing that coverage is a priority in our strategy, Change Happens Now.
You'll help deliver and develop our information points, leading on the rebrand of existing points and recruiting and supporting our information point volunteers. You'll work closely with brand and marketing colleagues and with external stakeholders.
About you
You're a well organised person with excellent communication skills, and you'll manage relationships with key internal and external stakeholders, including suppliers, volunteers and healthcare professionals. You'll use your initiative to spot opportunities for new information points and have the confidence to follow them up. You'll enjoy working as part of a busy, high performing team, and you'll be able to organise your work effectively and prioritise competing deadlines.
Job description and benefits
The job description and our attractive benefits are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our Cardiff, Glasgow, London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.
The salary range is:
£31,000 if London based
£29,000 if Cardiff/Glasgow or Sheffield based
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
If you’ve any immediate questions, please email
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date
Monday 21 September 2026
Interview date
Wednesday 30 September 2026
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every interaction matters. Every carer deserves to feel heard.
As an Advice, Information & Helpline Officer, you will be the first point of contact for unpaid carers seeking support, information and guidance.
Through compassionate listening, professional judgement and effective triage, you will help unpaid carers access information, services and support that can make a real difference to their lives.
This is a rewarding opportunity for someone who combines empathy with professionalism and is passionate about helping others.
In this role, you will:
Provide information, guidance and signposting to carers.
Assess needs and identify potential risks.
Respond to enquiries with empathy, professionalism and sensitivity.
Connect carers with appropriate support, both within our organisation and beyond.
Help ensure carers feel informed, valued and supported.
Helping carers feel heard, understood and supported, one conversation at a time.
Why Work With Us?
At Action for Carers Surrey, we’re committed to creating a supportive and inclusive environment where every colleague can thrive. Our benefits reflect our values of Focus, Inclusion, Respect and Excellence, ensuring you feel valued, supported and empowered in both your work and personal life.
Every interaction matters. Every carer deserves to feel heard.
As an Advice, Information & Helpline Officer, you will be the first point of contact for unpaid carers seeking support, information and guidance.
Through compassionate listening, professional judgement and effective triage, you will help unpaid carers access information, services and support that can make a real difference to their lives.
This is a rewarding opportunity for someone who combines empathy with professionalism and is passionate about helping others.
In this role, you will:
Provide information, guidance and signposting to carers.
Assess needs and identify potential risks.
Respond to enquiries with empathy, professionalism and sensitivity.
Connect carers with appropriate support, both within our organisation and beyond.
Help ensure carers feel informed, valued and supported.
Why Work With Us?
At Action for Carers Surrey, we’re committed to creating a supportive and inclusive environment where every colleague can thrive. Our benefits reflect our values of Focus, Inclusion, Respect and Excellence, ensuring you feel valued, supported and empowered in both your work and personal life.
Every interaction matters. Every carer deserves to feel heard.
As an Advice, Information & Helpline Officer, you will be the first point of contact for unpaid carers seeking support, information and guidance.
Through compassionate listening, professional judgement and effective triage, you will help unpaid carers access information, services and support that can make a real difference to their lives.
This is a rewarding opportunity for someone who combines empathy with professionalism and is passionate about helping others.
In this role, you will:
Provide information, guidance and signposting to carers.
Assess needs and identify potential risks.
Respond to enquiries with empathy, professionalism and sensitivity.
Connect carers with appropriate support, both within our organisation and beyond.
Help ensure carers feel informed, valued and supported.
Why Work With Us?
At Action for Carers Surrey, we’re committed to creating a supportive and inclusive environment where every colleague can thrive. Our benefits reflect our values of Focus, Inclusion, Respect and Excellence, ensuring you feel valued, supported and empowered in both your work and personal life.
Safeguarding Statement
Action for Carers Surrey is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues and volunteers to share this commitment.
Registered Charity 
51 - 100
Thank you!
Harris Hill is delighted to be recruiting for a Facilities & IT Support Officer on behalf of a well-established charity. This is a varied, hands-on role supporting the smooth running of the organisation's office, ensuring colleagues have a safe, efficient and well-maintained working environment while providing first-line IT support.
Key responsibilities
- Manage day-to-day office facilities and liaise with suppliers and contractors.
- Provide first-line IT support and coordinate with external IT providers.
- Support health & safety, office compliance and workplace wellbeing.
- Set up IT equipment and accounts for new starters and leavers.
- Maintain office equipment, meeting rooms and workplace resources.
- Identify opportunities to improve operational processes and office efficiency.
About you
You'll bring:
- Experience in facilities, office management or IT support.
- Strong organisational and problem-solving skills.
- Good Microsoft 365 and general IT knowledge.
- Excellent communication and stakeholder management skills.
- A proactive, customer-focused approach with great attention to detail.
- This is an excellent opportunity to join a collaborative, purpose-led organisation in a role where you'll make a real impact on the day-to-day experience of staff and visitors alike.
For more information, please submit your CV.
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
