3 Information officer jobs in Islington, Greater London
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Facilities & IT Support Officer – 12 months maternity contract
4 days office based and one day working from home
Candidates applying for this role should be available to start early to mid October 2026
“Help us change lives through work-class medical research”
Charity People have partnered with Medical Research Foundation to help recruit a Facilities and IT support Officer.
This is a maternity contract where you will be the key point of contact between the Foundation and their IT support and building management providers.
Salary: £31,000 – £33,000 per annum
Hybrid: 4 days a week office based and one day working from home
If you are a proactive, solutions-focused operations professional who enjoys keeping an office running smoothly while supporting colleagues with day-to-day IT needs, then look no further. Reporting to the Facilities and Operations Manager, you will play a key role in delivering an exceptional workplace experience and ensuring our office environment is safe, efficient and well maintained.
Key Responsibilities
- Manage day-to-day office facilities, liaising with building management, contractors and service providers to resolve maintenance and operational issues.
- Oversee office health and safety requirements, including first aid and fire marshal responsibilities, and supporting a safe working environment.
- Act as the first point of contact for staff IT queries, troubleshooting common issues and coordinating with external IT support providers.
- Coordinate IT equipment, new starter and leaver processes, user account administration, and technology rollouts across the organisation.
- Drive operational improvements, champion excellent customer service, and support sustainability initiatives and workplace projects.
Person Specification
- Previous experience in facilities management, office operations, IT support, or a similar role.
- Strong problem-solving skills with the ability to take ownership and see tasks through to a successful conclusion.
- Good working knowledge of Microsoft 365, including Word, Excel, Teams and SharePoint, alongside basic IT administration skills.
- Excellent communication and relationship-building skills, with experience working effectively with suppliers, contractors and colleagues.
- Highly organised, adaptable and customer-focused, with the ability to manage competing priorities in a fast-paced environment.
Benefits:
- 30 days’ holiday plus bank holidays (pro rata)
- Double-matched pension contributions up to 12% employer contribution
- Life insurance at 4x salary
- Wellbeing support and flexible working culture
Due to the urgency of this role, my client might chose to close the advert early.
Role will be closing on 21st September, 2026
First stage: 23-24 September 2026
Second stage: 29 September 2026 (in person interview followed by an assessment)
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Recruitment Agency 
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Thank you!
Location: London, Glasgow, Sheffield or Cardiff
About the role
The Information Point Officer is a new role in our Healthcare Professional Engagement team, which leads Breast Cancer Now's hospital-based information points and our presence in healthcare settings across the UK. Growing that coverage is a priority in our strategy, Change Happens Now.
You'll help deliver and develop our information points, leading on the rebrand of existing points and recruiting and supporting our information point volunteers. You'll work closely with brand and marketing colleagues and with external stakeholders.
About you
You're a well organised person with excellent communication skills, and you'll manage relationships with key internal and external stakeholders, including suppliers, volunteers and healthcare professionals. You'll use your initiative to spot opportunities for new information points and have the confidence to follow them up. You'll enjoy working as part of a busy, high performing team, and you'll be able to organise your work effectively and prioritise competing deadlines.
Job description and benefits
The job description and our attractive benefits are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our Cardiff, Glasgow, London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.
The salary range is:
£31,000 if London based
£29,000 if Cardiff/Glasgow or Sheffield based
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
If you’ve any immediate questions, please email
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date
Monday 21 September 2026
Interview date
Wednesday 30 September 2026
Thank you!
Harris Hill is delighted to be recruiting for a Facilities & IT Support Officer on behalf of a well-established charity. This is a varied, hands-on role supporting the smooth running of the organisation's office, ensuring colleagues have a safe, efficient and well-maintained working environment while providing first-line IT support.
Key responsibilities
- Manage day-to-day office facilities and liaise with suppliers and contractors.
- Provide first-line IT support and coordinate with external IT providers.
- Support health & safety, office compliance and workplace wellbeing.
- Set up IT equipment and accounts for new starters and leavers.
- Maintain office equipment, meeting rooms and workplace resources.
- Identify opportunities to improve operational processes and office efficiency.
About you
You'll bring:
- Experience in facilities, office management or IT support.
- Strong organisational and problem-solving skills.
- Good Microsoft 365 and general IT knowledge.
- Excellent communication and stakeholder management skills.
- A proactive, customer-focused approach with great attention to detail.
- This is an excellent opportunity to join a collaborative, purpose-led organisation in a role where you'll make a real impact on the day-to-day experience of staff and visitors alike.
For more information, please submit your CV.
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
