Information officer jobs in Islington, greater london
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IT Support Officer - office based full time in London (shift work from 7.00am - 6.00pm)
Charity people have partnered with Association of Anaesthetists to find their next IT Support Officer.
You will be an experienced, proactive and customer-focused IT Support Officer to provide high-quality technical assistance across a busy and collaborative office environment. This role is ideal for someone with hands-on experience in resolving IT issues, supporting end users, and maintaining IT and audio-visual equipment. Working closely with colleagues across the organisation, you will play a key part in ensuring the smooth running of IT systems.
Salary: £34,208 (Grade B)
Location: Central London (predominantly office-based)
Work pattern: shift work starting from 7.00am - 6.00pm - Three shifts
Duties and Responsibilities
- Provide first-line IT support, troubleshooting and resolving technical issues efficiently and professionally.
- Set up, configure and maintain hardware, software, and user accounts, ensuring secure and compliant access.
- Support the maintenance of audio-visual systems and assist with general building and facilities tasks as required.
- Liaise with external IT providers and suppliers to ensure service standards, equipment procurement, and timely issue resolution.
- Maintain accurate documentation, including IT asset inventories, user guides, and system procedures.
- Contribute to building operations, including opening/closing duties, responding to incidents, and supporting team members across facilities functions (you will play a vital role in opening and closing a grade 2 listed building, with all the responsibility that comes with being a keyholder)
Person Specification
- Proven experience in an IT support role with strong troubleshooting skills across hardware, software, and Microsoft 365 environments.
- Ability to communicate technical information clearly to non-technical users, with a customer-focused and solutions-driven approach.
- Strong organisational skills, with the ability to manage competing priorities and work effectively as part of a team.
- Knowledge of IT security principles and data protection requirements
- Experience supporting audio-visual systems, IT support ticketing platforms, and hybrid working environments.
- A detail-oriented and proactive individual with a strong appetite for problem-solving and improving processes.
Role closing 17th March, 2026
Interview in person 23rd March, 2026 (along with a 30 minute test)
Candidates shortlisted for this role will be required to write a supporting statement.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Thank you!
We are looking for a committed and detail oriented Information and Operations Officer to help keep our mission‑led organisation running smoothly. In this role, you will be supporting the day‑to‑day operations, manage key information systems, support training and HR administation, and contribute to research that strengthens our fundraising function. You will work across the organsation supporting our staff, service users and partners.
Who we are - Hibiscus is a feminist, anti-racist and intersectional women’s organisation that has delivered high-impact advocacy and advice services to Black and minoritised migrant women in contact with the Criminal Justice and Immigration systems for nearly 40 years. Hibiscus centres the lived experiences of women and continuously supports them to rebuild their lives through rights-based and justice-inspired responses.
What we do -Hibiscus delivers women-centred trauma informed support through an array of services including community-based provision which also address the needs of women leaving the prison and detention regimes.
If you’re highly organised, detail‑focused and passionate about social justice, you believe in Women's equality and equity, and you want to improve outcomes for women affected by VAWG, this role offers the chance to make a meaningful difference through excellent operational support.
The Key tasks of the role will be be as follows
Summary of Key Main Tasks
- Maintain smooth day‑to‑day office operations, including supplies, equipment, facilities, enquiries and visitor/Service user support.
- Manage organisational information systems, records, filing, databases and GDPR Compliance.
- Provide administrative support across HR processes, including recruitment, onboarding and DBS checks.
- Coordinate training activities and maintain accurate learning and development records for the entire organsation.
- Support research and fundraising tasks, including gathering information, maintaining pipelines and assisting with donor engagement for the CEO/SLT
- Contribute to improving operational systems and ensuring compliance with organisational policies, data protection and health and safety.
- Ensure you have a high level of understanding around confidentialitiy and data protection, handling sensitive informaiton appropriately at all times
- You will also be the key contact for the managing office relationships ensuring staff,service users are supported on a daily basis.
Please refer to the Job Description attached for a full list of Essential/Desirable criteria.
We are particularly keen to attract talent from Black and minoritised migrant communities, however we are unable to support any sponser visa applications
Please note - This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.
We are looking for some one that is able to work part-time in the office, 3 days a week. This is is an essential requirement to support our service.
Benefits
- 25 days of annual leave per year (pro-rata if part-time)
- Weekly well-being hour and skills-based workshops.
- Employers Assistance Program providing counselling, financial assistance and mental health support.
- Clinical supervision sessions/refelctive practise.
Please review the Job Advert for full details attached.
What to do next - Please send an updated CV
· An up-to-date CV (no more than 2 pages)
· A cover letter (Up to 2 pages) addressing relevant parts of the Person Specification in the Job Description outlining why you are the right person for the role.
Please download and complete the [Equality and Diversity form] and send it to our recruitment email – This form should be sent to us separately. ( attached)
Closing date for Application
Tuesday 17th March 2026 5pm
Interviews
w/c 30th of March 2026
Registered Charity
11 - 20
Hibiscus enables Black and minoritised migrant women interacting with the immigration and criminal justice systems to rebuild their lives.
The client requests no contact from agencies or media sales.