Information officer jobs in Islington, greater london
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Information & Advice Officer
Action Disability Kensington & Chelsea (ADKC)
Help make a real difference in the lives of disabled people locally
Action Disability Kensington & Chelsea (ADKC) is a local Disabled People’s Organisation committed to removing barriers, promoting independence and ensuring disabled people can access the information, services and opportunities they need to live the lives they choose.
Our work is guided by the social model of disability recognising that people are disabled by barriers in society, not by their impairment. We work alongside disabled people to challenge those barriers and create a more inclusive and accessible community for everyone.
We are looking for an enthusiastic, compassionate and organised Information & Advice Officer to join our friendly and dedicated team ✨
This is an exciting opportunity for someone who is passionate about accessible communication, enjoys supporting people and wants their work to make a genuine difference within the local community.
�� The Role
You will play a key part in delivering ADKC’s Information and Advice service, providing clear, accurate and accessible information to disabled people, their families and professionals across Kensington & Chelsea.
Your work will include:
• Providing high-quality information and advice support
• Producing accessible factsheets, newsletters and website content
• Creating promotional materials and displays
• Supporting people to access local services, opportunities and information
• Contributing to ADKC’s wider work promoting inclusion, choice and independent living
This is a varied and rewarding role where no two days are the same, and where your work will have a direct impact on people’s lives ��
�� About You
We’re looking for someone who has:
• Experience delivering information and advice services
• Excellent written and verbal communication skills
• Experience producing clear, accessible written materials
• Strong organisational skills and attention to detail
• An understanding of disability equality and the social model of disability
Desirable:
• Lived experience of disability
• Experience working in the voluntary, community or disability sector
Most importantly, we are looking for someone who shares our commitment to removing barriers and supporting disabled people to have greater choice, control and independence ��
�� Why Join ADKC?
At ADKC, lived experience, collaboration and community are at the heart of everything we do.
We offer:
• A fully accessible office
• Hybrid working opportunities
• A welcoming and supportive team environment
• Opportunities for learning and professional development
• Meaningful work that makes a real local difference
ADKC is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds.
As a Disability Confident employer, we are committed to creating an inclusive recruitment process and supporting disabled applicants throughout the application process. Please let us know if you require any reasonable adjustments.
Registered Charity
11 - 20
The Disabled People's Organisation for Kensington & Chelsea. Support, advice & advocacy for local disabled adults. Campaigning for inclusion.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone who is passionate about supporting those affected by ovarian cancer through a people-centered approach. You must be experienced in providing support services, well-organised and approachable. We have embedded our health equalities work stream across our organisation, so you must be committed to an inclusive approach across all your work. You will be an important member of our staff team, contributing to positive and constructive engagement with our community. We will provide you with training and supervision to support you to develop professionally within this role and to maintain a healthy work/life balance.
Pay scale: £29,899 – £33,668 per year (full time), pro-rata if part time. All our salaries are benchmarked based on the requirements of the Role Description and comparable roles in the charity sector. Salaries are subject to an annual review; we also award an annual cost of living increase.
Hours: 21 hours (part time) to 35 hours (full time) per week. We can offer flexibility around core operational hours to accommodate caring responsibilities. Core hours of work are between 8.30am to 5.30pm. Wednesday is a core working day.
Location is either:
· Home-based with an appropriate working space where confidentiality can be assured. Lives within the UK.
Or
· In our London office, this option attracts an additional payment.
In both scenarios you must be able to attend bi-monthly meetings in London and undertake occasional travel in the UK for meetings and support events.
Contract type: Permanent
JOB DESCRIPTION
You will work within the support team in providing the first point of contact for all support enquiries to Ovacome, via telephone, email, instant chat, and social media channels.
You will provide information and support on a wide range of ovarian cancer issues, including broader issues around living with cancer, ensuring that all information is evidence based and up-to-date.
You will assist in the moderation of the My Ovacome support forum and provide information where required to members.
You will assist in keeping the Support Services information on the Ovacome website up-to-date.
You will keep full, accurate, contemporaneous records of all enquiries following Ovacome policies and procedures, including confidentiality and data protection. You will maintain and update records on the Ovacome database.
You will assist in the organisation and facilitation of Ovacome groups as required.
You will maintain knowledge of clinical and research developments in ovarian cancer through relevant journals, attending conferences and liaison with healthcare professionals.
You will assist with the production of reports as required.
You will participate in regional support events as required, liaising with local services prior to the event.
You will contribute to the Ovacome information resources and work with other members of the Ovacome to produce content that is of interest to our community.
You will work with the support team to identify common questions and themes from our service users so that we can proactively meet the needs of the wider community.
You will assist with writing and updating our Information booklets and resources to agreed standards (PIF Tick) and following agreed processes.
The client requests no contact from agencies or media sales.