Information officer jobs in london

The Senior Licensing Officer (SLO) will support the Licensing Manager with ensuring charity and network contract compliance, which includes policy management, contract updates, supporting procedures and IT infrastructure, and associated reporting.

The SLO will manage and deliver complex and significant projects to manage risk and ensure adherence and compliance. They will also maintain project deliverables once adopted into business as usual and provide contract and policy support to staff at all levels within the charity.

We are looking for:

• Strong knowledge in policy and/or contract management
• strong knowledgeof end-to-end project management, from development through implementation to evaluation, including project planning, risk management, governance, etc.
• Strong stakeholder management experience, with the ability to influence and build strong relationships at every level internally and externally.
• A quick learner, with the ability to comprehend complicated principles and structures
• Proven ability to interpret and evaluate complex information to identify problems and deliver high quality solutions
• Able to work independently, flexibly, and be pro-active, using initiative to complete project work in a timely manner

How to apply

If you are excited about the prospect of working for the DofE and believe you have the desired skills and experience to make a real success of this role, then we are keen to hear from you.

 If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.

Applications will close on: Sunday 11th May– Midnight

1st Interviews will take place: WC 19th May (to be held virtually via Teams)

2nd Interview will take place: WC 26th May (to be held virtually via Teams)

​The DofE are committed to safeguarding and promoting the welfare of young people.   All successful applicants will be required to undergo a Basic Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.

**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.

Can you help us to support new dads and dads-to-be?

We are recruiting a Dad Matters Coordinator to help us reach more families in Brent. This is an amazing opportunity for someone with parenting experience to support new dads at a critical time in their parenting journey. The Dad Matters Coordinator will be passionate about supporting fathers to create strong secure bonds with their babies. You will have the compassion and skills to enable dads to have those difficult conversations, and talk about how they’re really feeling.

The Dad Matters Coordinator will deliver a range of universal and targeted interventions aimed at fathers in the First 1001 Days. You will support dads and other male carers with attachment and bonding, mental health and access to service. You will also work with professionals and perinatal services to ensure dads and male carers are engaged, supported and heard within clinical pathways. Additionally, you will help develop and run sessions with dads and will be at the forefront of growing our Dad Matters volunteering opportunities.

We are looking for someone who can build on our existing relationships in the borough and make a real impact on the mental health and wellbeing of new dads and dads-to-be. 

The work requires a combination of field-based community engagement and training in Brent and regular days in the office in Barnet. You will need to travel regularly across the borough and be visible in the community.

About A4ID

Advocates for International Development (A4ID) is a CSO with a vision to see the law and lawyers play their full part in the global eradication of poverty and advancement of the UN Sustainable Development Goals (SDGs). A4ID seeks to be an authoritative voice of the legal community, to inspire and enable lawyers to join the global fight against poverty, and to ensure that legal support is available for those engaged in that fight. A4ID achieves this vision and mission through its innovative pro bono broker service and larger strategic pro bono projects, in addition to its education and training programmes, thought leadership and policy work, and international Rule Of Law Expertise programmes and projects.

Purpose of the Role

The role of the Project Officer – CSO Services will lead on the coordination and management of international pro bono legal opportunities.. A key focus of this role is to engage with CSOs globally, to scope potential partners and areas which require, or would benefit from, pro bono legal assistance. This will support A4ID’s weekly pro bono projects and larger strategic projects.

The Project Officer – CSO Services will also manage larger strategic projects, which will include maintaining records, gathering feedback, reporting on progress internally, collaborating with other teams in need of relevant expertise, drafting external comms, and implementing other internal administrative tasks as necessary (e.g. updating software and implementing process changes).

Larger strategic projects involve working with multiple stakeholders (including large international CSOs, smaller local CSOs, large international law firms, smaller local law firms, and other delivery partners and legal experts) to effectively and efficiently deploy pro bono legal services to support the missions of respective CSOs. The Project Officer – CSO Services will work as part of the wider PBLS team on such projects.

On smaller brokerage projects, the Project Officer – CSO Services will establish connections with CSOs, identify potential areas for support and provide an initial scope of potential projects.

Reports to: Pro Bono Legal Services Lead (PBLSL)

Contract: FTC

Hours: Full-time, Hybrid working with a minimum of 1 day a week in the London Office

Work Permit: Required to have the right to work in the UK

To Apply

Interested candidates are requested to send a CV and cover letter. The cover letter must include why you are interested in this job, how you match the person specification and provide specific examples from your professional experience, skills and knowledge.

Closing date: 1 June 2025.

The vacancy

Thamesmead is an extraordinary place – with homes of different eras, outstanding natural spaces, a growing cultural scene and strong community spirit.

Peabody is leading a major programme of regeneration and renewal across the town, working with local people and partners. Together we’re looking to improve, grow and look after Thamesmead for the long term. We’re bringing about new homes and job opportunities; a wealth of cultural, leisure and commercial activities; much improved green spaces, lakes and canals; and better connections with central London.

As PR and Communications Officer, you’ll play a critical role in driving engagement and awareness around what’s happening across the town. You’ll work closely with the Thamesmead team and colleagues in corporate communications, actively highlighting the ongoing projects, cultural activities, and exciting opportunities for residents to get involved.

About You

• You’re a dynamic, confident and creative person who wants to make a real impact in a well-established community.
• You’ll enjoy creating high-quality, engaging content to both local and wider audiences.
• You’ll have a strong news sense and along with a keen eye for detail, ensuring that the information is relevant, engaging, and consistent.
• You’ll be comfortable working on multiple projects with competing deadlines, while staying on top of day-to-day administrative tasks – from resizing images, to updating web pages, to processing invoices.

If you are passionate about making a difference in a vibrant community and have the skills and experience to drive our communications efforts forward, we would love to hear from you.

Benefits of Working at Peabody:

• 30 days’ annual leave plus bank holidays.
• Two additional paid volunteering days each year.
• Flexible benefits scheme, including family-friendly benefits and access to a discount portal.
• 4x salary life assurance.
• Up to 10% pension contribution.
• Professional development support, including funding for accounting qualifications.

This role will require a minimum of two days working onsite in Thamesmead and/or Westminster Bridge Road.

Apply today and be part of something bigger.

Click ‘Apply Now’ to submit your CV and personal statement. Be sure to highlight how you meet the essential criteria and confirm your ability to work shifts and sleep-ins.

Closing Date: 11th May 2025

Interviews will take place during week commencing the 5th and 12 May. 

Important Information

Peabody does not provide sponsorship for work visas. Candidates must have the right to work in the UK.

I have a new job opportunity with an international membership organisation, as their Communications and Marketing Officer. Known globally for its membership community, portfolio of educational products and resources, and industry-leading annual conference, the organisation is in an exciting period of development. As Communications and Marketing Officer you will play a key role in developing and delivering effective communications and marketing strategies that enhance the organisation’s reputation, drive engagement across their product and service portfolio, and drive membership growth.

Your role will be extremely varied, supporting the Communications and Marketing Manager by creating compelling content, working across social media (LinkedIn, Facebook and Instagram), writing e-newsletters, blogs, press releases, and managing marketing campaigns. You will join a fully remote, and small, collaborative team.

• Salary £32,000, plus 31 days holiday (including bank holidays)
• Location- Home based within the UK, with requirement to meet as a team once every 2 months in the UK.
• Full-time hours, permanent role. Flexible working styles.

Your experience:

• Excellent written and verbal communication skills.
• Strong understanding of digital marketing tools and strategies.
• Proven ability to create and manage engaging content.
• Experience managing social media channels.
• Ability to work independently and manage multiple projects.
• Strong attention to detail and organisational skills.

I’d love to tell you more about this fantastic role and organisation. Please apply now for more information! Closing date: Please get in touch as soon as possible, as the team will review applications on a rolling basis.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Location: Flexible

Salary: Grade 4 - £34,085 per annum

Full time: 37.5 hours per week

Contract: Fixed term until end of March 2026

Closing date: Monday 12th May 2025 at 11.30 pm

Are you a marketing professional looking for your next move? We have an exciting opportunity to join Shelter and our fight for home – you could soon be making a real difference to people affected by the housing emergency.

About The Role

You will promote and market our Services for Professionals products such as Training and Consultancy services and our Expert Housing Advice Service, using a variety of methods including email, direct calls, webpages, social media. You will support the Marketing Manager to implement the marketing strategy and develop implementation plans.

About You

You will have substantial experience and understanding of marketing techniques, with excellent communication skills and an understanding of writing for professional audiences. Strong IT skills will also be needed, including practical experience of working with back - end web content applications, email marketing and campaign management systems.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About The Team

The team are multi disciplinary and deliver various second tier services such as training in housing and homelessness prevention and projects to support frontline staff to secure positive outcomes for their clients. We work closely with colleague in the Legal team, Learning and Development, Business Support and Telephone and Online Advice Services.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the ‘About You’ section of the job description of no more than 350 words each.

Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset
• We work together to achieve our shared purpose

Any applications submitted without a supporting statement will not be considered,

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Harris hill is seeking a Partnership and Philanthropy Officer for up to 6 months, 22.5hpw, to support a charity in Bath, although ideally hybrid, will consider remote based.

The role is to be payrolled via the agency however, they are also considering freelancer who would like to bill them directly. The pay rate is £15.77ph plus holiday pay, or £20.86ph freelance.

Duties:

To work with our Senior Philanthropy Specialist, Database Manager and Supporter Engagement Team to identify new potential major donors from our database
To support in organising cultivation events for P&P Team audiences both in-person and online
To help prepare written updates and reports for our stakeholders
To undertake research on individuals, corporates, trusts and foundations
Undertake any other reasonable tasks as requested by managers.

Experience and skills

Strong interpersonal skills
Strong research skills
Ability to prioritise own workload to meet targets and deadlines
Excellent organisation and administrative skills, with high standards of accuracy and attention to detail.
Ability to work with and understand data.
Excellent time-management skills.
IT proficiency to a self-supporting standard in Microsoft Office applications (MS 365, MS Dynamics).
 

Knowledge
Effective use of research to find suitable funding opportunities
Appreciation of the use of technology and automation to support fundraising.
Personal Attributes
Team player happy to support colleagues across the team.
A confident individual, who is able to prioritise their work and is target driven and solution focused.
Self-motivated and able to work effectively remotely.
Resilience, determination, enthusiasm and the ability to cope well under pressure.
 

Desirable
Previous fundraising experience in Philanthropy, Trusts and Foundations, and / or Corporate.

If you would like to find out more about this amazing role, please apply for further information.

Permanent, Part Time (4 day week)

Circa £40,000 (pro rata) plus competitive benefits

Do you want to make a difference?

The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family.  Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join the RAF Family and play your part in making a difference.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

We are seeking a compassionate and highly organised individual to work within the Welfare Benefits Team. You will be required to undertake welfare benefit checks and provide tailored advice on missing benefit entitlements and on wider income maximisation areas. You will also be required to provide advocacy and representation at appeal tribunals and with challenging more complex benefit decisions.

The successful candidate will need to have experience of providing welfare benefits advice with skills in advocacy, negotiation and communication. They will be an articulate communicator with excellent IT skills suited to working in a paperless environment. You must be able to demonstrate an ability to relate to people of all ages especially older beneficiaries, in a manner which is conducive to relieving stresses and concerns by giving sound and impartial information, guidance and assistance. 

The role will be office based at our London HQ, currently with hybrid working of 2 days in the office and 2 days working from home. The successful candidate for this role will need to be Standard DBS checked and prove they have the right to work in the UK.

To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Wednesday 21st May 2025, 5.00pm. A test will be held w/c 26th May 2025 and interviews will take place w/c 2nd June 2025.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires an Standard DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

 

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Head of Customer Services

Hours: 37 hours a week

Salary: £44,100 per annum

Location: Hybrid/Flexible - we have buildings in Brighton, Haywards Heath, Burgess Hill, Horsham and Bognor Regis, giving flexibility to choose your main base - as well as the option for homeworking on occasions

Closing Date: Monday 19th May, midday

Are you a passionate leader with a flair for driving change?

We’re looking for an inspiring and experienced Head of Customer Services to lead a culture shift across Age UK West Sussex, Brighton & Hove. This brand-new role is your chance to shape and deliver our first customer-focused workplan, embedding outstanding customer service across all touchpoints. If you're someone who is energised by change, understands the power of great customer experience, and can bring teams with you - this could be the role for you.

We want to be the go-to charity for people as they age - and for their families and carers too. Whilst we’re proud of what we do and the difference we make, we know we can’t stand still. With an ageing population and stretched resources everywhere, we need smarter, more joined-up ways of working that enables the reach to be further and the impact to be greater.

You’ll spend time in our services and buildings to really understand how we operate, and you’ll need to work closely with staff and volunteers to embed a more consistent approach to customer service; one that is person-centred, informed by data and using the best tech and digital solutions. In return, we offer a chance to make a lasting impact in a visible and vital new role for us. This position involves travel across our sites, therefore a driving licence and access to your own car will help you hit the ground running.

What You’ll Do

· Design and deliver a consistent customer journey that spans all our services

· Pioneer a customer-first culture and demonstrate exemplary leadership

· Harness tech and innovation to improve processes

· Champion our new membership programme, launched April 2025

What You’ll Bring

· A proven track record in customer service, transformation and culture change

· Sharp strategic thinking, plus confidence working with data, compliance and KPIs

· Great people skills, you must be able to lead, coach, train and bring others with you

· A passion for inclusion and for building solutions that meet real-world needs

What We’ll Offer

· An opportunity to create lasting impact across a well-loved and ambitious organisation

· A vibrant, values-driven culture where your voice matters

· A flexible, supportive team with big plans and a collaborative mindset

· Condensed hours may be considered after six months (note: job share not available)

Benefits

We value our team and offer a brilliant benefits package, including:

· Flexible working options

· Ongoing professional development

· 28 days annual leave + bank holidays (pro rata for part-time roles)

· Blue Light Card eligibility

· BUPA Employee Assistance Programme (EAP)

· 4% auto-enrolment pension with life assurance

· Cycle to Work Scheme

· Electric Vehicle Scheme

How to Apply

To apply, please read the full Job Description and get to know us at our website. Then, submit your tailored CV and a covering letter (no more than 3 pages) explaining how you meet the person specification. We love innovation (yes, we use AI too!), but most of all, we want to hear your voice.  

For any questions, please let us know and Jo Clarke will be happy to contct you. 

Please note applications without a cover letter will not be shortlisted. 

Alternatively you can download our application form from our website.

If you're shortlisted, we’ll carry out DBS and reference checks before appointment.

If you need support with your application please do let us know.

About AUKWSBH

We are known for our excellent work with older people in the UK. We are an ageing population, and many older people have no one else but us. We are passionate about inspiring and enabling people over 50 to Love Later Life.

We provide various services and activities within the community, helping people, their families and carers by providing opportunities for people to stay independent, have fun, socialise and build friendships. We also deliver some services for people over 18. We offer rewarding roles, flexibility and the chance to be part of an amazing team.

Diversity & Inclusion

We’re proud to be building a diverse and inclusive team that reflects the communities we serve. We want you to feel welcome, respected and able to be your full self—whether you’re applying, volunteering, or working with us.

If you need any adjustments during the recruitment process, just let us know—we’ll make it work for you.

The position of CEO is an exciting and challenging role that is primarily external facing in order to promote and further develop the essential support we provide to families in need throughout Camden and Islington.

A key aspect is to continue growing our network of stakeholders, partners, corporate sponsors, commissioners and donors. The CEO will also be expected to lead the drive to secure new income streams, and maintain existing relationships with key funders and stakeholders.

The CEO works with the Board of Trustees to drive the future strategy, ensure fulfilment of the implementation plan and direct a staff team comprising a Head of Delivery, 3 Family Liaison Managers, An Operations Manager, a Community Projects Manager, a Bookkeeper, and a Fundraising Consultant.

There is considerable scope for the post-holder to make a real difference and significantly further raise our profile within the community that we serve, building on our track record of excellence and impact as one of the leading organisations affecting social change in the local area.

Core Responsibilities

· Support the team in identifying funders and income generation opportunities

· Build networks with new and existing funders to engage their support

· Represent and participate at external events and meetings to promote HSC&I

· Actively contribute to expanding the role and influence of Home-Start London consortium in the wider London area

· Be accountable for the management of resources to enable us to actively support a minimum of 90 to 120 families at any one time

· Provide leadership and oversight to colleagues and volunteers to ensure the correct outcomes for families through training, governance and quality assurance

· Performance and line management of Head of Delivery, Funding and Projects Manager and Bookkeeper

· Annual budget setting in conjunction with the Treasurer, and ongoing monitoring and reporting of financial position

· Provide management reports to the Trustee Board on progress against key performance measures

· Ensure that we remain compliant with all legislative and policy changes that impact the charity and our processes

· Understand the impact of legislative, changing political, economic and social climate on our work, and share this knowledge within the team to ensure compliance

Personal Specification / Attributes

The successful candidate will be an experienced Senior Manager/Chief Executive with a demonstrable track record of successfully running an organisation or team leadership. You will possess strong strategic management, governance and people skills in addition to being solution focussed. Excellent stakeholder management skills are essential as is the ability to generate income from a range of sources.

Essential knowledge and skills

· Three years experience as a Senior Manager / Chief Executive

· Ability to prioritise and manage a varied workload, working to tight deadlines

· Demonstrable success in raising significant income from a variety of external sources

· Excellent stakeholder management and communication skills

· Accomplished at providing motivational and influential leadership

· Proven track record of successfully delivering change

· Good understanding of financial accounting and budgeting in the charity sector

· Strategic and innovative thinking

· Understanding, interpreting and presenting Management Information and data

· Previous experience of working with organisations in social services or health, with an understanding of the public sector commissioning process

· Good working knowledge of MS Office suite (Word, Excel, Outlook, SharePoint)

Preferred experience but not essential

· Experience of working in the voluntary sector

· A background in health and wellbeing

· Safeguarding children and working with families

· Understanding and interest in perinatal mental health, isolation, early years’ development and recovery through crisis.

· Using Charitylog or other CRM platforms

· Presentations and public speaking

Affiliation

Home-Start Camden & Islington is affiliated to the national organisation Home-Start UK, but we are autonomous and responsible for own management and securing our own funding. Home-Start UK provides support and advice to over 300 Home-Start schemes around the UK, and manages a stringent Quality Assurance Review process to ensure schemes operate effectively.

Notes

· The CEO will benefit from supported career progression, including mentorship if appropriate.

· Home-Start Camden & Islington offers a staff pension contribution.

· The post holder would be expected to attend evening and weekend meetings whenever necessary, and agreed Time of in Lieu (TOIL) is available for this work.

· Applications from people who reflect the community we support are most welcome

· The post holder will need to complete an enhanced Disclosure and Barring Service check (DBS)

As the first Head of Operations, you will provide strategic oversight, work with staff to translate our strategy into actionable, measurable plans for efficient and effective work, which will enhance the impact for people in immigration detention.  Your management of the team’s operations will support our growth, resilience, and sustainability.

For futher information see the Application Pack

What they say about Medical Justice;

“What Medical Justice did was absolutely remarkable. They sent two specialists to see me in Harmondsworth and they did the most amazingly thorough job documenting all my scars. Then I got my medico-legal report which was over 40 pages long. They did thorough, professional work – there is nothing more that they could have done and ultimately this work got me out of detention.” – former detained person and Medical Justice client

“[Medical Justice] has strong characteristics and a highly respected reputation. It is regarded as principled, expert and evidence-based, tenacious in its casework and policy work, fierce and ferocious when needed and brave in the way it speaks truth to power.” – fellow non-governmental organisation

“Medical Justice has an outsized impact for its size – it is highly effective and the team is absolutely terrific, which is all the more impressive in the difficult political context.” – Medical Justice funder

Informal online information sessions

An opportunity to ask questions about Medical Justice and its work as well as about the Head of Operations role ;

12.30-1.30pm Thursday 22nd May

12.30-1.30 Thursday 6th June

About Us
Allergy UK is the leading national charity dedicated to supporting the millions of people in the UK who live with allergic conditions. We work tirelessly to raise awareness, provide expert advice, and advocate for improved healthcare and rights for those affected by allergies.

 

The Role
We are looking for a dynamic and driven Fundraising Manager to play a crucial role in managing our amazing corporate partnerships, acquiring new business and the effective stewardship of our supporters. In this role, you will deliver on the £384k corporate partnership target.

 

Why Join Us? At Allergy UK, you’ll be part of a supportive and passionate team working to improve lives. We offer a collaborative environment where your ideas and expertise will shape the future of allergy awareness and advocacy in the UK. This is your chance to use your skills to create lasting change!

• Location: Ideally based in the Highlands but the post holder can be based anywhere.

• Workplace type:  This post can be carried out remotely, desk space is available in Ross and Cromarty Citizens Advice Bureau.

• Hours per week: Hours are flexible. This will be discussed at interview and agreed on appointment.  

• Type of contract: 2 years fixed term with extension if targets are achieved.

• Salary scale: £25,600 per annum plus performance incentive.
•  

Closing date: 20th May 2025

Interview date: 26th May 2025

It feels good to know you are making a difference to people’s lives. In this role you will support the North Highlands Consortium of 4 citizens advice bureaux, all independent charities which provide free, impartial and confidential advice and information that give people the tools they need to sort out any issues or problems.

Your role will be to design, instigate and deliver a programme of corporate and other fundraising and sponsorship to raise funds for the North Highlands Consortium bureaux. Success in this role will mean our services can be maintained and expanded, now and into the future, enabling people in our communities to prosper and thrive.

You may live in the Highlands, or you may be anywhere in the UK. You will need to understand our communities and engage potential funders in the worthwhile work we do to enhance lives.

About The Role

Are you eager to kick-start your career in public relations within a meaningful and impactful organisation? We are seeking a proactive and enthusiastic Junior Public Relations Officer to join our dedicated team. In this role, you will contribute to enhancing public awareness and support for our mission by assisting in the coordination and execution of various PR and media initiatives.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

As an integral part of our Public Relations team, you will be the first point of contact for media enquiries, ensuring timely and appropriate responses in collaboration with national and regional PR colleagues. Your responsibilities will include maintaining accurate records of media interactions, facilitating smooth handovers of complex enquiries to senior team members, and managing relationships with our press office system suppliers. Additionally, you will support the team with financial processes, such as handling purchase orders and expenses, and assist in organising events that promote our mission and campaigns.

To excel in this position, you should possess excellent writing skills tailored to diverse audiences, effective interpersonal abilities to engage with journalists and stakeholders, and strong organisational capabilities to manage multiple tasks under tight deadlines. A proactive approach to problem-solving, coupled with a keen understanding of the media landscape, will enable you to identify and leverage opportunities that align with our marketing objectives.

This role offers a unique opportunity to contribute to meaningful projects that have a lasting impact on the community. You will work alongside a supportive and passionate team, gaining invaluable experience in public relations within the charitable sector.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.