Information support manager jobs in melrose, scottish borders
The Charity and The Vision.
Scotty’s Little Soldiers is a UK-based charity dedicated to supporting military children and young people (0 to 25 years) who have experienced the death of a parent who served in the British Armed Forces. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity offers a unique blend of emotional, practical, and educational support to over 700 young people, and we have big ambitions to support over 1,000 children annually by 2030.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Scotty’s is seeking an experienced bereavement counsellor to join our small but effective team. The role involves supporting children and young people affected by bereavement, which may include death in service, illness, or suicide.
We want every bereaved military child and young person to have:
- Access to the very best emotional health and wellbeing support.
- Outstanding development opportunities.
- The chance to smile again.
We call these our Promises. Our promises align with our three programmes: SMILES, STRIDES and SUPPORT.
· The SMILES Programme provides children with the chance to smile again
· The STRIDES Programme provides children with outstanding development opportunities
· The SUPPORT Programme provides the very best emotional health and wellbeing support to children who are struggling to cope following a bereavement.
Our Bereavement Counsellor will be a valuable member of the SUPPORT Programme, delivering online 1:1 and group support to those who need it most. But all three programmes work closely together (we call this the Families team).
Role Mission:
The Scotty’s Bereavement Counsellor will work with our families who are struggling with their grief to help them understand their feelings, develop coping skills and build their new life.
This role will be accountable for:
Providing emotional support, counselling and therapeutic interventions to individuals and families coping with grief and loss. The role involves working compassionately and ethically with families affected by bereavement, helping them process their emotions and find ways to adjust to life after a loss.
The Bereavement Counsellor will work collaboratively with the SUPPORT team and the wider Families team to ensure that all work undertaken by Scotty’s is delivered in a supportive and sensitive manner and that Scotty families receive exemplary care.
What are the 3-month goals for this role:
· Within three months the Counsellor will have developed their knowledge of the range of services that Scotty’s offers to our families so that they can advise and support families in their case load.
· Will have begun to learn and understand the Scotty Values and the Scotty Way (we do things a little differently and our culture is very important to us and our families!).
· Would have begun supporting the families assigned to their caseload by the Head of SUPPORT. This will predominantly if not entirely be online 1:1 delivery.
· Will have completed all necessary safeguarding training and be part of the Scotty’s Safeguarding team.
· Begun attending peer supervision sessions with the SUPPORT team.
What are the 6-month goals for this role:
· Will have established a caseload as assigned by the Head of SUPPORT which is likely to include 1:1 online sessions, and may also include online group sessions, drop ins or workshops.
· Will have begun to support the wider Families team by attending Scotty events. At Scotty events, a SUPPORT team member often attends to provide support to any families in distress (this may require occasional weekend or evening work).
· Will be working cohesively with the Families team and the wider Scotty team to share your knowledge and skills. Scotty’s values a culture of learning and strives to ensure team members can learn from one another’s expertise.
· Will be contributing to peer supervision sessions to ensure all SUPPORT team members are able to give the best support to families.
· Regularly meeting with your selected external supervisor.
What are the 9-month goals for this role:
· Will be supporting a caseload as assigned by the Head of SUPPORT, with emerging impact data showing the success of your support. Scotty’s uses the Child Bereavement Service Questionnaire (CBSQ) developed by the CBN to monitor the impact of 1:1 support and the Strengths and Difficulties Questionnaire (SDQ) for pre-bereavement support.
· Will be a valuable member of the SUPPORT programme, Families and wider Scotty team. Providing first rate bereavement counselling and support directly to families but also indirectly helping families by working collaboratively with other team members.
What are the key responsibilities of this role:
· Managing a caseload and delivering one to one counselling sessions as assigned by the Head of SUPPORT. This will predominantly be online delivery using Teams video calling but also other formats as needed by families.
· Facilitate group therapy or support groups when appropriate.
· Conduct initial assessment to determine clients’ needs and suitability for counselling.
· Maintaining accurate and confidential case notes in a timely fashion using our Salesforce based system in accordance with data protection and organisational policies.
· Adhering to all safeguarding requirements and operating as part of the Scotty Safeguarding team to maintain the highest standards across the charity.
· Supporting the development of resources and materials as needed.
· Working collaboratively within the SUPPORT team, including peer supervision.
· Working collaboratively and effectively within the Families team to ensure that families are directed to the appropriate services in a timely fashion. This could include directing families you are working with towards our educational grants, our respite breaks, our events, our school support or our advocacy.
· Liaise with healthcare and mental health professionals such as GPs, CAMHS and social workers or other professionals where appropriate to ensure holistic care and management of risk.
· Attending at least six (mandatory) face to face team days, normally located in the East of England.
· Participate in regular clinical supervision and continuing professional development.
Skillset and Experiences Required:
Essential
· Member of the British Association for Counselling and Psychotherapy (BACP) or United Kingdom Council for Psychotherapy (UKCP). We may consider applications from practitioners with HCPC or NCS membership too.
· Level 4 Counselling / Psychotherapy Diploma or above.
· Significant experience (post qualification) providing bereavement counselling, to children or young people (0-25yrs).
· Experience and training with NICE-approved talking therapies.
· Demonstrated knowledge of issues surrounding bereavement.
· Ability to manage caseload effectively.
· Willingness to work flexible hours to accommodate children’s needs (this may include evening work to avoid school hours at times).
· Excellent computer literacy.
· Ability to develop good therapeutic relationships with families.
· Ability to engage with peer supervision and Scotty’s funded external supervision effectively.
· Ability to engage with a culture of continuous learning and support the learning of others.
· Ability to work flexibly as part of a team and independently to meet the needs of the service.
· Commitment to professional standards and ethical practice.
Desirable
· Accredited member of BACP.
· Knowledge or experience of or with the military community.
· Experience of online counselling.
· Experience (post qualification) providing pre-bereavement counselling or support.
· Experience of supporting those bereaved by suicide.
· Knowledge of or experience using assessment tools such as SDQs or CBSQs.
· Knowledge of statutory mental health provision and systems including CAMHS and EHCPs.
· Experience of providing counselling or support to young people with SEND or additional needs.
· Ability to drive with access to own transport is an advantage as some team meetings can take place away from public transport routes.
· Experience working within a hospice, NHS or charitable setting.
Additional Information
- The role may require evening or weekend work
- Enhanced DBS check required
- Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Embrace Change and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate on the basis of race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we are dedicated to providing a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
The Degrees Initiative is a UK-based NGO that builds the capacity of developing countries to evaluate solar radiation modification (SRM), a controversial proposal for reducing some impacts of climate change by reflecting sunlight away from the Earth. Degrees is neutral on whether SRM should ever be used, but we believe that developing countries should be empowered to conduct their own research and to play a central role in SRM discussions.
This is a unique opportunity to shape global conversations on climate science by empowering researchers in developing countries to publish and communicate their work, collaborating with some of the world’s leading SRM experts.
The Scientific Writing and Publishing Lead will play a key role in supporting researchers in the Global South to communicate their findings effectively and contribute to the global SRM conversation. Working within the Programmes team, reporting to the Programmes Director, and in cooperation with the Communications team, the Scientific Writer will collaborate closely with research teams and external partners. Responsibilities will include:
1. Support researchers with scientific writing and publishing
- Develop guidance materials on topics such as structuring research papers, writing abstracts, and best practices for peer-reviewed publication.
- Train and support researchers to develop, refine, and publish scientific manuscripts through one-on-one and group training sessions and technical editing and feedback.
- In collaboration with the Staff Scientist, help build climate researchers’ capacity to prepare and communicate their findings to different audiences.
- Advise research teams on scientific publishing norms, including peer review, and open-access publishing.
- Support researchers in choosing appropriate journals and navigating the submission and review process.
- Assist researchers in adapting their work for public and policy-facing communication channels, ensuring clarity and accessibility.
2. Lead and coordinate reports and publications
- Serve as the lead coordinator for a recurring international scientific report, overseeing contributions from multiple researchers and ensuring deadlines are met.
- Act as a writer for key sections of the report, synthesising insights from researchers into a compelling and scientifically rigorous narrative.
- Work closely with stakeholders and coordinate peer review and fact-checking to ensure the report’s accuracy, consistency, and accessibility.
3. Support Degrees’ scientific communication and outreach
- Collaborate with the communications team to ensure that external materials such as blog posts, website content, policy briefs and media articles are scientifically accurate and up to date.
- Work with the policy engagement teams to develop scientific summaries and briefings for a range of stakeholders.
- Keep Degrees staff and researchers abreast of new techniques for communicating research results to a range of stakeholders and training them how to use them.
- Ensure that information from our funded research teams is shared with the communications teams.
- Work closely with Degrees’ Staff Scientist and provide support when required.
4. Manage projects
- Manage multiple writing and editorial projects simultaneously, ensuring deadlines are met.
- Work closely with programme officers, researchers, and external partners to coordinate content development and align with strategic goals.
- Working closely with the Staff Scientist in helping them to maintain an organised archive of scientific publications, reports, and communication materials for internal and external use.
Putting developing countries at the centre of the SRM conversation





The client requests no contact from agencies or media sales.
Community Based/Home Working – South & Central Scotland
Permanent, Full Time
Circa £30,000 plus competitive benefits
Do you want to make a difference?
The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family. Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.
It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.
Join the RAF Family and play your part in making a difference.
Do you want to play a part in what we do?
People are at the heart of what we do. Together we:
· Help reduce social isolation and loneliness among veterans.
· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
· We provide grants to help with the cost of living. But this is just a few of the ways we help.
We are seeking an individual to raise awareness of the Fund’s welfare offer amongst social welfare agencies across South and Central Scotland but also, crucially, to help address the issue of social isolation and feelings of loneliness experienced by some members of the RAF Family.
The post holder will be working with socially isolated individuals to identify meaningfully enriching opportunities to reduce feelings of loneliness, some of whom may have complex and challenging welfare needs, to develop actions plans and coordinate support to overcome any barriers preventing successful connection into these enriching opportunities, assisting them by identifying appropriate support from within the RAF Benevolent Fund and the wider statutory and military charity sector.
The successful candidate will have experience of working in a social welfare role supporting individuals, have strong people and relationship-building skills, as well as empathy with or understanding of the issues affecting the Armed Forces community. Individuals with a social prescribing or working aged veteran support background are encouraged to apply.
This is a community-based position working from home but covering South and Central Scotland, delivering both remote and face to face support. The candidate must have their own vehicle to use to travel around these regions. Occasional travel to Edinburgh and London will be required. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK.
To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.
The closing date for applications is Friday 23rd May 2025, 5.00pm. Interviews will be held on 24th - 26th June 2025.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires an Enhanced DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
We are seeking an experienced practitioner with knowledge of the criminal justice system and working in partnership with statutory agencies, and familiar with the role of MAPPA. The post holder will need to be confident in the assessment and support of those convicted of sexual offences and will hold a case load of service users along with the oversight and management of volunteers who provide interventions to service users in the community.
Circles South East (Circles SE) is a registered charity and leading provider of services that address the damage to society and individuals caused by sexual harm and violence. Circles SE’s primary aim is to provide a comprehensive package of support to all whose lives have been impacted by sexual harm and sexual violence. Its vision is to become essenIally a “one stop shop” for issues relaIng to sexual abuse, and embracing multi-agency working practices. We are a community project addressing some of the most marginalized and neglected areas related to sexual violence and the harm it causes in our communities.
The client requests no contact from agencies or media sales.
Background
People and communities around the world have the solutions to social injustice, authoritarianism, and the climate crisis. But repressive governments, corrupt corporations, and armed groups use violence and oppression to try and silence them.
By building resistance and resilience among those challenging unaccountable power, Open Voices supports a shared vision for a world where communities and ecosystems can thrive.
As a mission-driven nonprofit, we join forces with grassroots activists, community groups, and social movements at risk. Working together, we strengthen their physical safety, digital resilience, and collective wellbeing. As a social impact consultancy, we help high-profile nonprofits and foundations manage risk and care for their teams and partners.
This dual approach allows us to work at every level of civil society, from the grassroots to the global.
We have scaled to meet a 66% surge in demand for our support over the past two years, with our international team now responding to 11 new cases every week. Last year alone, we:
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Answered 575 calls for assistance across 100 countries.
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Delivered over 6,000 hours of mentoring and accompaniment.
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Trained over 1,000 activists in 112 holistic security workshops.
Whoever we partner with, we start with questions, not answers. Listening before speaking, understanding before acting. Together, we defend those who speak out.
We are expanding our diverse, inspired, and purpose-driven team. Will you join us as our new philanthropy coordinator?
Role description
As our philanthropy coordinator, you will play a key role in building new partnerships with philanthropists and high-net-worth individuals, with an immediate focus on the UK, US, and Europe. You will design and implement a comprehensive strategy to build a robust portfolio of individual donors, Family Foundations, Donor Advised Funds (DAFs) and other personal giving vehicles.
A proactive and thoughtful relationship builder, you will maintain long-term relationships and lead bold strategies to engage new audiences, including millennial and next-generation philanthropists. You will steward Open Briefing’s first global development board, working closely with our CEO and director of development to engage members around a dynamic programme of activities designed to make Open Briefing more fundable and findable.
Together with our director of development, you will drive forward a multi-year fundraising strategy to resource our work with activists and organisations on the frontlines of human rights, social justice, and environmental action.
Your primary responsibilities will include:
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Designing and executing our philanthropy fundraising strategy. Lead a strategy to identify, cultivate, and solicit high-net-worth individuals (HNWI) —including through Donor Advised Funds, Family Offices, Family Foundations, and other giving vehicles—with an immediate focus on the US, UK and Europe.
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Prospecting and donor acquisition. Manage HNWI prospecting, generate new leads, develop solicitation plans, brief senior leadership in advance of meetings, and coordinate cultivation and networking opportunities.
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Stewardship and relationship management. Build strong relationships with existing and potential donors through tailored stewardship plans designed to grow income over time. Manage donor tracking and communication systems.
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Nurture and grow our development board - Work alongside our director of development and CEO to identify and engage members and steward the Board through a 12-month action-orientated development campaign.
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Budget Management. Manage a programme budget for cultivation and stewardship events and activities.
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Collaboration and Communication. Work closely with our communications coordinator, director of development and programme teams in the production and dissemination of donor-relevant reports, updates and other content; and contribute to the conception and organisation of donor-facing online and in-person events.
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Team support. As a key member of our development and communications team, undertaken other duties as reasonably requested relevant to team and organisational goals.
Person specification
Essential
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You will have extensive experience managing a HNWI or major gift portfolio.
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You will have a proven track-record of personally securing four, five, or six-figure donations from HNWI and/or major gift donors in the UK, US and/or Europe.
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You will have experience working within a nonprofit focused on human rights, social justice, and/or environmental action.
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You will have excellent verbal communication skills, including English language skills, both spoken and written.
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You will have experience working with senior stakeholders and board members to support fundraising activities.
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You will have an ability to work both strategically and operationally.
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You will have creative thinking and problem-solving aptitude.
Desirable
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You may have experience working within a global nonprofit.
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You may have knowledge of the human rights, social justice, environmental justice, and/or international development funding landscape.
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You may understand grant-making and grant-management processes, especially with respect to private philanthropic funding, including family foundations, DAFs, and Family Offices.
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You may understand tax-efficient donation mechanisms in the UK, US, and across Europe.
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You may understand the trends in dynastic giving as well as emerging and next-generation philanthropists.
If you feel you meet some but not all of the criteria, we would encourage you to get in touch.
Terms and remuneration
This is a remote, home-working role. You will be contracted for 40 hours a week on a full-time, fixed-term contract. Flexible working is available and encouraged.
We are looking for someone who wants to embrace this pivotal role within our close-knit team and develop a long-term working relationship with us. You will be properly onboarded and continually supported by experienced and compassionate managers and colleagues. Your line manager will be our director of development, Vicky Nida.
In return for your time and dedication, we will offer you a remuneration package made up of fair pay, sector-leading benefits, and progressive leave policies, including:
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Salary of £46,900 per annum.
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7% employer pension contribution.
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Family private medical insurance.
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Employee Assistance Programme, including welfare counselling.
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Unlimited professional coaching.
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Enhanced annual leave of 25 days plus local public holidays.
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Additional leave days for annual closedown.
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Enhanced sick pay.
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Flexible working, including flexitime and remote and home working.
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Access to local coworking spaces.
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Support for climate action:
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Personal carbon emissions offsetting.
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Up to two additional leave days for sustainable travel.
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Up to two additional leave days for climate activism.
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Apple MacBook and peripherals.
If you are based outside the United Kingdom, you will be offered comparable compensation through our local employer of record, Remote. For parity, we contribute 4% above the local statutory requirements into the personal pension plans of staff members employed outside the UK. We will contribute 7% into the personal pension plans of staff members employed in counties where there is no local statutory provision.
Diversity, equity, and inclusion
Open Briefing values diversity. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all can be their authentic selves. We therefore encourage applications from all who meet the person specification and particularly from candidates who are from racialised communities and those under-recognised in our development team. This currently includes people of colour and people from countries in the global majority.
Please read our diversity, equity, and inclusion policy for more information. Our ethical and environmental policies are also available. And you may find our Vision, Mission, and Values statements of interest.
Open Briefing is a Disability Confident Employer and a signatory of the Charter for Employers Who Are Positive About Mental Health. We will make reasonable adjustments for disabled and neurodivergent people during the recruitment process and any subsequent employment. Please let us know in your cover letter how we can be the recruiter and employer you need us to be.
We have checked the text of this advert using the Gender Decoder tool.
Safeguarding
Open Briefing is dedicated to upholding the highest safeguarding standards, ensuring a culture of respect and protection for both our internal and external stakeholders. Our approach encompasses preventative measures and a strong response mechanism to any safeguarding concerns, guided by a survivor/victim-centred ethos. We enforce a strict no-tolerance policy towards any violations of safeguarding policies, ensuring that all concerns are addressed promptly and appropriately. Our safeguarding policy is available here.
How to apply
Please submit your application using our online form and note the following dates:
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Closing date: 30 May 2025
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Interviews: w/c 9 June 2025
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Desired start date: As soon as possible
Please let us know on the form if any of these dates are problematic and we will try to accommodate. The successful candidate will need to complete a reasonable vetting process before engagement.
The client requests no contact from agencies or media sales.
There when it matters
We have an exciting opportunity within our IT Directorate for an experienced and dedicated BI Developer to join the team.
Working as part of a Data and BI team you will specialise in the development of dashboards, visualisations, data extraction and manipulation using in-depth knowledge of various software tools (including but not limited to PowerBI, SQL, Python / R) that provide value to, and delight, our customers.
About the role:
- Design, develop, and optimize advanced BI dashboards and reports using Power BI. Ensure they are intuitive, efficient, and tailored to the client's needs.
- Conduct comprehensive analysis of complex data, identifying trends, and translating insights into actionable recommendations.
- Leverage SQL skills to query, manipulate and manage data within relational databases. Ensure the efficient and effective use of data in support of strategic initiatives.
- Develop our Power BI platform.
- Build data models from scratch ranging in complexity.
- Contribute to the design and build of the organisation's data warehouse.
- Stay current with the latest Industry trends and specifically advances in the MS BI stack.
- Work as part of a team to prototype, develop, launch, maintain and enhance a portfolio of data analytics products that are quality-assured, user-focused, automated, reliable and secure.
- Creating statistically valid, user friendly visualisations and dashboards using PowerBI and other data analysis tools.
- Excel in methods for managing data across all parts of the development lifecycle using knowledge of ETL techniques to prepare data for use within data analytics products, creating robust and repeatable workflows to ensure effective and efficient future maintenance of data reports and visualisations.
- Create documentation, document code/ visualisations and user support materials to agreed standards.
- Provide specialist and/or subject expert advice and technical support in relation to complex user enquires relating to data products, reports and visualisations.
- Stay up to date with technologies and practices through formal external training, on the job training, interaction with co-workers and self-learning.
- Evaluate new technologies to ensure the advancement of technology architecture and data capabilities.
- Contribute throughout the entire development lifecycle and engage in automation and efficiency activities to benefit the team, its products and more widely.
About you:
- Significant experience using the Microsoft BI stack, Power BI, DAX, M or Power Query
- Significant experience using the SQL Server Stack, T-SQL, SSIS
- Experience with SSRS
- In-depth knowledge of data and requirements analysis.
- Proven experience as a Microsoft Power BI Developer with a strong portfolio of successful projects.
- Experience with data integration from various sources.
- Strong knowledge of data visualisation best practices and UI/UX principles.
- Able to collect, analyse and present complex data and information required to fulfil their role.
- Experience in development lifecycles and change management.
- Ability to demonstrate adapting to changing priorities.
- Can document their work to required standards.
- Ability to manage small projects and adhere to organisational project standards where required.
- Can effectively communicate with colleagues and other third parties.
- BI/MI Requirements gathering and analysis.
- Solution design, creation, and maintenance.
- Stakeholder Management.
- Significant experience in producing a wide range of data analytics products, including high-quality dashboards, visualisations and support materials to meet customer needs.
- Experience in applying technology to solve business problems.
- Experience working with personal data.
- Experience of working within an agile environment
Nice to have:
- Preferably a mathematics and statistics background.
- A good understanding of GDPR.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
Benefits
- Company pension scheme
- 27 days holiday - rising to 33 with length of service plus bank holidays
- Enhanced maternity and paternity pay
- Enhanced sick pay
- Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
- Staff discount of 10% on new goods online
- Structured induction programme and learning and development opportunities.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.
Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process
If you want more than just a job, we want you.
Join the team and be there when it matters.
Location: Remote · London, UK - Some travel is required
This role is all about driving effective communication during a transformative period for the organisation. You'll be at the heart of the change, ensuring that employees and volunteers are informed, engaged, and motivated. You'll design and implement communications, collaborate with stakeholders to create compelling content, and ensure that messaging is both consistent and aligned with SSAFA’s values.
You'll organise and facilitate events and meetings, respond to feedback, and evaluate the effectiveness of your communications. Your work will be crucial in maintaining a positive and cohesive environment during the transformation, making sure everyone is on the same page and excited about the ongoing changes.
About the team
You'll be joining the Welfare Operations Directorate Project team, which is part of the wider implementation team responsible for a major organisational change programme.
In this role, you'll work directly to the Project Manager and alongside the Project Officer, ensuring seamless collaboration and communication to all stakeholders. You will also have regular contact with the Internal and Change Communications Manager in the Fundraising and Marketing Directorate, aligning your communication strategies with the broader internal communications strategy of SSAFA.
In essence, you'll be working with a dynamic and committed team that plays a pivotal role in driving transformation and ensuring everyone is on board with the changes. If you're passionate about internal communications and thrive in a dynamic, change-driven environment, this could be the perfect opportunity for you.
About you
You have proven experience in internal communications ideally within a charity or non-profit organisation, with excellent written and verbal communication skills. You design and implement effective communication plans, engage with diverse stakeholders. Your technical proficiency in using digital tools allows you to create and deliver engaging content across various formats.
Highly organised and adaptable, you work collaboratively with teams to support organisational change projects. You are a committed self-starter, motivated to work independently and take proactive steps. Your ability to build relationships with a diverse range of individuals ensures you meet project needs and deadlines effectively.
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 18 May 2025
Interviews: TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
DFN Project SEARCH offer an evidence-based supported internship model which takes place entirely in the workplace. The programmes provide continuous support to young adults with a learning disability, and autistic people who are aged between 16 – 24 with an Education Health and Care Plan, or equivalent, in their final year of education.
You will be required to identify opportunities to develop and grow DFN Project SEARCH programmes across a geographical area with the aim of supporting the organisation to ensure that as many people as need it have access to DFN Project SEARCH programmes.
In addition, you will be required to develop strategies to ensure that the operational programmes in your area are achieving at least the average outcomes expected for young people in our programmes and so you must be committed to continuous improvement.
You will be specifically required to develop strong partnerships and train and support colleagues within your area. You may also be required to support colleagues promoting DFN Project SEARCH in other areas, further European projects as required and contribute to the development of relevant UK focussed materials.
As a Programme Specialist you will be expected to:
- Demonstrate effective project planning and preparation so that each project delivers achieves the highest quality programme possible and outstanding employment outcomes for the interns.
- Establish effective working relationships with schools, colleges, local authorities, employers and the project professional staff to promote the building of excellent, high quality partnerships at each site to ensure the effective running of programmes and promote sustainability in a volatile environment.
- Take an active part in decision making, planning and audit processes of each project
- Ensure that you implement DFN Project SEARCH policy and have a clear understanding of required quality standards and criteria which constitute effective teaching and learning
The client requests no contact from agencies or media sales.
Partnerships Executive (Interim)
The Partnerships Executive plays a key role in developing CST’s commercial relationships. Their primary responsibility is to secure conference exhibition sales to meet budget targets and manage all aspects of the exhibitor experience from prospecting to on-the-day support, to post-event communications. They also manage listings in the Directory of Services and work closely with the Partnerships Manager to support the prospecting process.
Reporting to: Partnerships Manager
Key responsibilities
1. Ensure that exhibition sales targets are met for each CST conference.
2. Maintain the CRM for commercial organisations, including creating and managing prospect groups and executing effective exhibition sales campaigns.
3. Create and maintain relevant webforms.
4. Provide excellent end-to-end support for exhibitors, including in person at larger conferences to ensure that all exhibitors’ needs are met on the day.
5. Gather feedback from exhibitors on the quality of their experience and report on what worked well and areas for improvement following each event.
6. Maintain and update marketing collateral to support CST’s commercial activities such as brochures, floorplans, briefings and manuals.
7. Cross-promote the Directory of Services to exhibitors along with other opportunities to work with CST where relevant.
8. Manage the sales and onboarding process for the Directory of Services, including overseeing the references, undertaken by a third party, sending out agreements and liaising with the marketing team on the promotion of new suppliers.
9. Support the Partnerships Manager in the development of the commercial pipeline for CST partnerships by holding initial meetings with new prospects and identifying opportunities for engagement.
Skills and Qualities of Applicant
- Excellent customer facing skills
- Good communication
- Strong organisation skills and good attention to detail
- Independent worker
- Proactive and takes initiative
- Creative and solutions oriented
- Approachable and friendly
- A helpful team player
- Background and Experience
- Sales experience appreciated •
- Target oriented
- Events/service industry experience beneficial
Closing date: Midday Friday 16th May 2025.
Shortlisted candidates will be interviewed via Microsoft Teams on Tuesday 20th May 2025
Contract start Date: Early June 2025.
We reserve the right to close the advert early dependant on candidate responses volume.
The client requests no contact from agencies or media sales.
This post will be responsible for supporting the Financial Controller in all aspects of the financial management of the charity. This post will take an active role in supporting both overseas and UK staff with financial management. The post will also be responsible for producing monthly/quarterly project finance reports both internally and externally. The successful candidate will be an analytical, intelligent accountant who will provide high quality support for a range of teams across the organisation. They will have the ability and communication skills to build strong working relationships at all levels across the organisation, including non-finance staff. The successful candidate will have at least two years’ experience working in a similar role and will preferably be at least part qualified.
The client requests no contact from agencies or media sales.
Location: Home based
Contract: Fixed term until 31 March 2026 – Full time 35hrs per week
Salary: £27,250 gross per annum
Closing Date: 26th May 2025
Interview: Interviews to be held 5th June 2025
Are you looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
We are currently looking for a Growth and Development Worker based in England to join our team. This is an externally funded post which will be focused on opening new provision and supporting existing provision in order to reduce waiting lists within specific funding areas. This is a very varied and rewarding role that requires someone who is self-motivated, organised, creative, tenacious, positive, IT competent and with a real interest in people. You need to be able to coach, empower and inspire our volunteers and cadets, both in person and remotely, to grow the Sea Cadets.
Responsibilities
- Delivering a variety of training sessions on, for example, recruitment of cadets and volunteers
- Developing new growth and recruitment tools and ideas
- Promoting flexible volunteering and the volunteer strategy
- Assisting with running our social media accounts
- Working with and empowering our volunteers to develop plans for growth
- Planning and setting up Juniors Sections in new and existing locations/units
- Delivering assemblies in schools
- Forming part of various working groups with colleagues to develop the tools, resources and processes needed to increase the positive impact of the Growth and Development team.
- Supporting the delivery of funded outreach projects
Requirements
- Previous experience of working with volunteers
- Experience delivering on multiple project plans simultaneously
- Ability to build and maintain excellent relationships with a variety of stakeholders remotely and face-to-face
- Experience delivering workshops and/or training
- Self-motivated and able to manage your time and workload effectively
- Flexible and enthusiastic
- Able to work as a team player with creative ideas and solutions who will empower our volunteers to make a difference to the lives of even more young people across the UK
For further information, please download the Recruitment Pack attached.
Benefits
- Flexible Working hours and a hybrid culture
- Cycle to work scheme and Season Ticket Loan
- 25 days annual leave plus bank holidays
- Life assurance (4x salary) for those that join the pension
- Private medical insurance
- Pension (employer contribution up to 10%)
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
- National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.
If you are interested in this Growth and Development vacancy, please apply now!
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo a criminal record check.
We help launch young people for life through adventure.




The client requests no contact from agencies or media sales.
Communications Officer – Scotland
Reference: APR20257121
Location: Flexible in Scotland
Salary: £27,123.00 - £28,956.00 Per Annum
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Benefits: Pension scheme (7%), Life Assurance scheme, 26 days' annual leave (plus bank holidays)
We are seeking a home-based Communications Officer to join RSPB Scotland's communications team.
You'll have an interest in or passion for nature and the outstanding communications skills, knowledge and the experience we need to tell inspiring stories of the conservation projects, our network of nature reserves and our colleagues that are striving to help protect and restore nature across Scotland.
What's the role about?
You'll be part of a dynamic team working across Scotland to unearth and tell great stories from colleagues that inspire key audiences about RSPB Scotland’s nature conservation work.
The role is diverse and busy, working on the roll out of RSPB-wide campaigns like Big Garden Birdwatch, managing and creating content for social media platforms, responding to press enquiries and building relationships with colleagues working in different areas of Scotland to bring their work to life in print, blogs, film and more.
The role will occasionally include opportunities to travel across Scotland, including overnight trips and out-of-hours work with Time Off in Lieu provided. Applicants need to be based in Scotland.
The role will demand:
- Building relationships with teams across Scotland, developing understanding of their work, stories and communications needs.
- Working with the wider communications and marketing team to support effective communications planning and delivery in line with country and organisational priorities.
- Day-to-day management of social media channels and communications enquiries with support from the wider team.
- Maintaining relationships with press and media to maximise coverage of communications priorities.
- Producing a monthly e-newsletter for supporters.
- Identifying reputational risks and working with the team to help minimise potential impacts.
Required skills, knowledge and experience:
- Evidence of a high level of literacy and of a good general education.
- An understanding of how to achieve objectives through communications campaigns and PR techniques.
- Ability to communicate in a clear manner at all levels (written and verbally) to develop shared understanding.
- Ability to summarise complex information and provide impactful copy - e.g. through press releases, social media posts, blogs etc.
- Being able to persuade others and negotiate to reach agreement.
- Demonstrable experience of identifying and developing stories and messages from briefings or background information on a wide variety of topics.
- Working in or with the media to sell and/or tell stories.
- Ability to write to tight deadlines and work in a fast paced, often changing environment.
- Multitasking.
- PR / marketing / journalism qualification (desirable).
- Experience working remotely across a widely distributed organisation (desirable).
- Knowledge of Scottish nature conservation/wildlife especially birds (desirable).
- Knowledge of key habitats and conservation issues in Scotland (desirable).
- Experience working for/with an environmental NGO or voluntary sector organisation (desirable).
Closing date: 23:59, Sunday 8th June 2025
We are looking to conduct interviews for this position on 25th/26th June 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are Career Ready
We are a UK-wide social mobility charity that believes that every young person deserves the opportunity to enjoy a rewarding future.
Salesforce Administator
Role purpose
As an experienced Salesforce Administrator with strong development and project delivery skills, you'll be the go-to expert for maintaining, improving, and scaling our Salesforce platform to support service delivery, reporting, and insight. You'll work closely with colleagues across teams to optimise systems, support data-driven decision making, and contribute to wider organisational impact.
Main responsibilities and accountabilities
· Own and manage the Salesforce support function, triaging and resolving tickets, analysing issues, and escalating as needed, while keeping users informed via our internal support system.
· Lead the delivery of Salesforce projects and enhancements, including scoping requirements, managing timelines, coordinating with stakeholders, and ensuring successful rollouts.
· Collaborate with the Business Analyst to design and build insightful dashboards, custom reports, and data visualisations to support decision-making across programmes and services.
· Configure and maintain all aspects of the Salesforce platform including custom objects, fields, workflows, validation rules, page layouts, profiles, permission sets, and user management.
· Maintain data integrity by managing imports, exports, de-duplication, and regular audits to ensure clean, consistent, and reliable information across the system.
· Conduct system testing, regression testing, and coordinate user acceptance testing (UAT) for all Salesforce updates and enhancements, including those from seasonal releases.
· Support the creation and integration of FormAssembly forms with automated workflows and ensure secure, accessible data capture processes.
· Develop and maintain up-to-date technical, configuration, and process documentation to support internal knowledge transfer and business continuity.
· Deliver onboarding and ongoing training for users, run workshops, and provide tailored guidance to build confidence and promote effective system use.
· Prepare and deliver data reports for internal and external stakeholders, including quarterly performance reports for funders, local authorities, and programme partners.
· Use Salesforce data proactively to identify trends, support programme development, and contribute to our digital transformation strategic plan.
· Ensure compliance with internal data management standards and external data protection requirements (e.g. GDPR).
· Contribute to continuous improvement of our digital infrastructure, bringing in new ideas, integrations, and automation opportunities to improve efficiency and outcomes.
Person Specification
Essential skills and experience
· Proven experience as a Salesforce Administrator with hands-on configuration expertise.
· Demonstrable experience managing Salesforce projects from concept to delivery.
· Strong stakeholder management and communication skills; comfortable working with both technical and non-technical teams.
· Strong understanding of agile project management principles and tools (e.g., Microsoft Planner, Jira, Trello).
· Advanced reporting and dashboard design using native Salesforce tools.
· Experience with Salesforce declarative development (e.g., Flow, Process Builder, validation rules).
· Proven ability to document systems and processes clearly for both technical and end-user audiences.
· Understanding of data protection principles and best practice in data governance.
· Comfortable with change management, user training, and system adoption strategies.
· Experience in working collaboratively with developers, product owners, and analysts.
· Excellent problem-solving skills and attention to detail.
Desirable skills and experience
· Salesforce Platform Developer I or II certification.
· Experience with Campaign Manager, FormAssembly, Power BI, or other integration tools (e.g., Zapier, MuleSoft).
· Familiarity with Salesforce Nonprofit Success Pack (NPSP) or Experience Cloud.
· Interest in social mobility, equity, and supporting underrepresented communities.
· Experience in a mission-driven, nonprofit, or public sector organisation.
· Ability to balance technical delivery with a user-first mindset.
For full details please see the candidate pack available on Charity Job.
Timetable
Applications close at 5pm on Tuesday 20 May
Please note that the closing date may be brought forward if we receive strong applications.
How to apply
Please apply via Charity Job. You will be asked to submit your CV and to complete some application questions.
We regret that Career Ready is unable to offer visa sponsorship and candidates must be able to demonstrate their right to work in the UK. In accordance with our commitment to safeguarding, offers of employment are subject to completion of a DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Insights Analyst - Charity - FULLY REMOTE
Understanding Recruitment NFP is delighted to be partnering with Animals Asia, a leading charity dedicated to creating positive change for animals across Asia, to find a talented Insight Analyst. This is a fantastic opportunity to join their dedicated Data, Technology and Insight team and play a key role in data-driven decision-making across the Supporter Engagement Department.
As an Insight Analyst at Animals Asia, you'll be instrumental in analysing complex datasets, identifying actionable insights, and delivering strategic recommendations that contribute directly to their impactful mission. You’ll collaborate closely with colleagues to build insightful dashboards (primarily using Tableau) and communicate key findings to stakeholders across the organisation. Your expertise in SQL and data visualisation will be crucial in driving Animals Asia's vital work.
Key Skills:
- Proficient in SQL for querying and manipulating data to extract meaningful information.
- Strong experience in working with data visualisation tools such as Power BI or Tableau to create clear and impactful reports and dashboards.
- Familiarity with the Google suite, Google Sheets, Google Meets, etc.
- Proven ability to work effectively with colleagues of all technical abilities, translating complex data into understandable insights and reports.
Contract Details:
- Position: Permanent (Fully Remote)
- Salary: £40,000 per annum
- Location: Home-based, ideally UK
This is an exciting opportunity to join a dynamic team within a truly impactful organisation.
To find out more about this opportunity and the recruitment schedule, please contact Harry Bullock at Understanding Recruitment NFP.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Fuel Bank Foundation, we are united by a shared mission purpose: ensuring that no one must choose between heating and eating. Creating a United Kingdom free from fuel crisis. We exist to make it possible for everyone in the UK who prepays for energy to have sustainable access to the heat, light, and power they need to live a happy, healthy, and productive life. Every day, our work helps people facing fuel crisis, providing emergency financial support, practical and actionable advice, and long-term advocacy to create real, lasting change.
As part of the Fuel Bank team, you play a vital role in making this happen. We are committed to fostering a supportive, inclusive, and collaborative workplace where everyone feels valued and empowered. Whether you're working directly with those in need, behind the scenes supporting operations, or helping shape policy, your contributions make a real difference to the lives of the people we support.
Are you a natural team leader or strive to be one, do you have excellent communication skills? Do you thrive in a fast-paced, ever evolving environment, that manages customer queries and applications processing? Are you flexible, empathetic, and dedicated to delivering outstanding customer service? If so, this role is perfect for you.
As the Triage Team Leader, you will be responsible for managing the team’s daily operations and ensuring performance targets are met, in line with our mission to help and support our clients out of crisis. Your role will include leading and supporting triage advisers, conducting regular one-to-one meetings, overseeing resource allocation, and delivering quality assurance and coaching."
Key Responsibilities:
- Leading with Purpose: Support and guide our triage advisers, helping them meet their goals and deliver high-quality support. Hold regular one-to-ones to offer encouragement, feedback, and development.
- Using Resources Wisely: Ensure the team is well-organised and resourced so we can offer the best possible service to those who need us, when they need us.
- Championing Quality: Carry out regular quality checks and offer tailored coaching to help the team grow their skills and confidence, making sure every interaction counts.
- Keeping Track: Monitor and report on how the service is performing against both internal and external targets. Quickly raise any challenges or concerns with the Head of Customer Service and Advice to keep things running smoothly.
- Always Improving: Look for ways to strengthen our service and improve outcomes for people in fuel crisis, making sure we’re always learning and evolving.
- Stepping In When Needed: During busy times, lend a hand by speaking directly with customers facing fuel emergencies—carrying out needs assessments and ensuring they receive same-day support.
Experience and Skills:
- Previous Advice Role: Experience in an advice role with an understanding of how to develop the support we offer.
- Team Leader/Senior Experience: Previous experience as a Team Leader or in a senior role is desirable but we are open to developing the right person.
- Phone-Based Experience: Preferably in a triage/advice role, but general customer service experience is also suitable.
- Empathy and Support: Demonstrated empathy with a strong desire to help and support customers.
- Attention to Detail: Strong administrative and reporting skills with a keen attention to detail.
- Continuous Improvement: A mindset focused on continuous improvement and service enhancement.
- Computer Literacy: Proficient in using computer systems and software.
What You’ll Receive in Return:
- Team Support: Join a supportive and collaborative team committed to your success.
- Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
- Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
- Comprehensive Benefits:
- Enhanced pension contributions.
- Private healthcare and access to an Employee Assistance Programme.
- Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
- Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.
The client requests no contact from agencies or media sales.