Information support volunteer volunteer roles in crouch end, greater london

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health, safety and social distancing measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

About us

Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..

Address: 26 High Street, Ware

The role in a nutshell:

Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you!What will you be doing?

Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.

How would you be supported in this role?

When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.

Why do we need volunteers in this role?

Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.

Additional information:

We offer a variety of flexible shifts for volunteers.

What skills, interests or experience might be helpful in this role?

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.

About us

Sense is a national charity dedicated to supporting children and adults who are deafblind or have complex disabilities, along with their families, to lead fulfilling lives. We believe in inclusivity, ensuring that everyone, regardless of their disability, has the opportunity to engage fully in life's experiences.

About the role

Become a vital part of our 70th Anniversary! We're looking for a passionate volunteer to join our 4-person Philanthropy and Special Events team for 6 months. Work directly with our Special Events Manager, gaining practical experience as you help deliver a spectacular 70th-anniversary drinks reception for high-value audiences on November 26th 2025 in central London, set to raise £30,000 to ensure the sustainability of our services for years to come.

Key Duties: 

• Research and identify companies and individuals to approach for silent auction prize donations for our 70th-anniversary event, which aims to raise £30,000 to support children and adults with complex needs.
• Contact potential prize donors via email and phone.
• Accurately log all donor communications and prize details on team files and our database.
• Collect key prize information (descriptions, terms, expiry dates) and arrange/coordinate delivery of prizes and vouchers for the event.
• Assist with essential event administration, including creating name badges, inputting guest access and dietary requirements onto a central system, and compiling guestlists onto a check-in system.
• Option to provide event day support on the evening of November 26th in central London.
• Opportunity to gain insight into other areas of event management based on interest, such as invitation concept development, donor stewardship, or drafting communications.
• Maintain a confidential, sensitive, and discrete approach to personal, sensitive, and organisational information.
• Be prepared to assist with various tasks as needed to support event delivery.

The role will involve:

• Helping Sense to raise vital funds to support people with complex needs, via gold standard Special Events.
• Representing the organisation in a positive professional manner, supporting the vision that no one is left out of life.

This role would suit you if you’re: 

• Experienced in working in an office environment or have or are working towards a qualification in event or project management.
• Able to demonstrate excellent written, and verbal communication skills with good attention to detail.
• Able to build good relationships and build rapport easily with a wide range of people.
• You have ideas of appropriate companies to make approaches to or have personal connections to potential high value prizes (desirable).
• Proficient in using a PC and Microsoft Office Suite (Word, PowerPoint, Excel) and comfortable with email/internet. Familiarity with AI systems is desirable.
• Ability to work independently and manage a variety of tasks effectively.
• Possesses a strong commitment to diversity, equity, and inclusion, demonstrating respect for all individuals, their unique perspectives, and varied backgrounds (including but not limited to age, disability, gender, race, religion, or sexual orientation).
• Motivated by Sense's vital work and driven by a desire to create a tangible difference for individuals with complex needs. 

What Sense Offers

• Ongoing dedicated support from the Special Event Manager.
• Examples of previous prizes secured for events and email and phone call templates to guide you when making prize asks.
• Online training on how to keep and store data safely and office health and safety.
• Updates how your support is making a difference.
• Full training and support throughout your volunteering with Sense.
• An opportunity to build your CV skills and a reference for your time volunteering with Sense.
• A great opportunity to share your skills and experience.
• A chance to deepen your understanding of the great work we do at Sense.
• A fulfilling flexible experience that can fit around your schedule.
• Reimbursement of reasonable out-of-pocket expenses as agreed in advance with your manager. 

Sense Values 

We include. We collaborate. We find a way. We challenge. We celebrate.  

RollaDome All Skate is seeking a Volunteer Assistant Marketing Officer to support the promotion of our programs, events, and activities. This role provides hands-on experience in marketing, digital content management, and communications, ideal for individuals looking to develop their skills in a nonprofit setting. 

Key Responsibilities 

• Upload and manage information about programs and events across online platforms. 

• Promote RollaDome activities on social media and other networks. 

• Research and identify new online platforms for increased visibility. 

• Build and maintain relationships with existing promotion channels. 

• Collaborate with the PR/Marketing Officer to align with marketing objectives. 

• Track engagement metrics and provide performance reports. 

• Assist with social media content creation and scheduling. 

Skills & Qualifications 

• Strong written communication and attention to detail. 

• Familiarity with social media platforms and content management systems. 

• Research and organizational skills. 

• Creative mindset with problem-solving abilities. 

• Proficiency in digital marketing tools is an advantage. 

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain practical marketing experience in a nonprofit setting. 

• Enhance your skills in digital content management, analytics, and strategy. 

• Work with a dynamic team making a positive community impact. 

About the Community Food Hub

Our Community Food Hub is dedicated to providing nutritious food to those in need while fostering a strong sense of community. We offer a sustainable model that involves food donations, partnerships with local organisations, and volunteer-led initiatives to ensure that food insecurity is addressed effectively and with care.

We are seeking passionate and skilled individuals to join our Board of Directors. If you have knowledge of food systems, a strong network, or experience in volunteer recruitment and community development, we would love to hear from you!

Role Overview

As a Board Member, you will play a vital role in guiding the strategic direction of the food hub. Your contributions will ensure that the hub continues to support the community through partnerships, volunteer recruitment, and maximising food resources for those who need them most.

Key Responsibilities

•Strategic Input: Contribute to the overall strategic vision of the Food Hub and its programs.

•Food Systems Knowledge: Share insights on food sourcing, sustainability, and distribution to ensure the hub operates efficiently and ethically.

•Networking: Leverage your connections within the food industry, local businesses, and community organisations to secure partnerships and support for the Hub’s initiatives.

•Volunteer Recruitment & Engagement: Help recruit, train, and retain volunteers to ensure smooth day-to-day operations of the hub.

•Community Outreach & Partnerships: Forge relationships with local agencies, schools, and organisations to enhance community engagement and food distribution efforts.

•Fundraising & Awareness: Support fundraising efforts by connecting the hub with donors, sponsors, and funding opportunities to sustain its operations.

•Oversight: Attend board meetings and contribute to decision-making that ensures the hub meets its goals and remains compliant with local regulations.

What We’re Looking For

We are looking for individuals who have:

•Knowledge of Food Systems (e.g., food sourcing, distribution, nutrition, sustainability).

•Networking Skills: Ability to connect with local businesses, organisations, and individuals who can support the Hub.

•Experience in Partnerships: Proven ability to foster relationships with external stakeholders, including local food banks, schools, and community organisations.

•Volunteer Recruitment and Engagement: Experience in recruiting, training, and retaining volunteers.

•Interest in Community Development: Passion for making a tangible difference in addressing food insecurity and supporting community well-being.

Commitment

•Time Commitment: 6–10 hours per month (flexible)

•Location: Hybrid (Remote and in-person board meetings)

•Term: Minimum one-year commitment (renewable)

•Board meetings occur quarterly, with additional time as required for planning or networking

What You’ll Gain

•The opportunity to be part of a growing initiative that tackles food insecurity in your community.

•Experience in nonprofit governance, strategic planning, and community outreach.

•Access to a wide network of professionals, organisations, and partners in the food and nonprofit sectors.

•Personal satisfaction knowing you’ve helped nourish your community and support those in need.

How to Apply

To express your interest in joining the Board of Directors, please send your CV or a brief letter of interest to:

Subject: Board Member Application

We value diversity and encourage applicants from all backgrounds to apply.

Join us in creating a future where everyone has access to nutritious food and a strong, connected community.

Are you passionate about supporting people to improve their language and communication skills? If you’re knowledgeable in the field of ESOL and able to facilitate engaging, in-person sessions for adult learners, we’d love to hear from you! 

Purpose of role 
We are looking for a highly motivated, experienced and creative tutor with excellent interpersonal, numeracy and digital skills; excellent written English and efficient organisational skills to teach one of our outreach classes in South Kensington, London every Saturday from 16:00-18:00.

Start – 07/06/2025 (negotiable)

End – 02/08/2025 (negotiable)

The course is aimed at learners designed for English speakers of other languages at Entry 3/ Level 1 who want to further develop their English language skills along with their employment skills. Learners can choose to specialise in retail, care or other vocational area. Learners will focus on the fundamentals required in a working environment, bolstering their confidence in writing and reading skills and communication abilities.

Skills/ experience

• CELTA or similar qualification is desirable
• Teaching experience is desirable

The aim is to support adult learners who need to improve their English language skills, working both individually and as part of the Adult Education team to plan and deliver an agreed number of ESOL courses. 

You need to: 

- Be passionate about helping people achieve their potential 

- Be a qualified ESOL practitioner (CELTA, DELTA, DTTLS ESOL or Literacy) 

- Be knowledgeable in your subject field 

- Be able to carry out effective planning, monitoring and evaluation of courses 

- Demonstrate a high level of computer literacy 

- Be able to use your own initiative, and to organise and prioritise your workload 

- Be able to meet deadlines and work under pressure 

- Be able to identify and implement changes in existing systems 

- Be able to maintain excellent working relationships with colleagues and students 

- Demonstrate awareness of and commitment to the safeguarding and promotion of welfare of vulnerable adults, according to the charity’s ethos 

- Be committed to the provision of a quality service and the implementation of quality improvements 

- Demonstrate awareness of and commitment to valuing equal opportunities and diversity 

- Be committed to taking a full and active role in the life of the charity and be committed to its aims and values 

- Have a flexible approach to work and be able to work flexibly throughout the week/over the year by prior agreement 

 - All applicants must have the right to work in the UK 

About Nova 
Based in North Kensington since 1983 and serving its poorest wards and those of surrounding London boroughs, Nova works with individuals from marginalised and disadvantaged communities who are looking to develop their potential and achieve a better future for themselves. Nova brings about real and lasting change in people’s lives by addressing every person as an individual and seeking out ways to best support that person to reach their goals. We endeavour to help every person that comes to us who is motivated and committed to improving his or her life.   
  
Reaching 2,000+ people each year, we: 
• Develop knowledge, education and confidence  
• Connect diverse groups   
• Provide opportunities  
  
Our work, operates on 2 levels:  

• Grassroots Community Support – including responsive actions (e.g. Grenfell, COVID-19), adult education, IAG, family programme and volunteering  
• Wider Reaching Dialogue Events and Influencing – focussing on challenging stigma, prejudice and inequality – working with individuals, organisations, networks and decision makers to move through conversation to action  ​ 

Are you passionate about creating a culture of welcome for refugees in the UK? Do you have extensive experience in the governance of a charity or public sector organisation? This could be the perfect role for you! 

STAR is a dynamic and exciting national charity which makes a huge impact on a small budget. We are looking for our new Co-Chair of Trustees. We are looking for individuals who are passionate about creating a culture of welcome in the UK for refugees ,who believes in the power of young people as changemakers and who wants to empower refugees to reach higher education to join our board of trustees. 

 The ideal candidate will have extensive experience in the governance of a charity or public sector organisation and be able to commit to at least 2 years in the role.

We are in particular looking for applicants who: 

• Have lived experience 
• Have HR experience 
• Have campaigns experience, in particular hybrid campaigning.
• Have charitable fundraising experience. 

 Applications from persons with lived refugee experience are highly encouraged. 

Role Description

To provide strategic oversight of:

• STAR’s compliance with its Articles of Association, policies, and law; 
• STAR’s compliance with all funding conditions and contracts;
• Whether STAR is best using its resources to meet its objectives; 
• The effective and efficient administration of STAR;
• Monitoring and reporting of financial information; 
• STAR’s funding and expenditure situation; and
• Implementation of STAR’s Equal Opportunities Policy and Safeguarding Policy in employment and service delivery.

Also to:

• Contribute actively to STAR by giving strategic direction and evaluating performance against targets
• Attend and prepare for board meetings
• Appoint board members and officers via the procedures in this policy
• Approve accounts
• Ensure that STAR and the board safeguard STAR’s values and reputation
• Provide any other assistance the board or STAR may require, as appropriate, particularly utilising any specialist skills or experience they may have.

Specific responsibilities of the Co- Chair

• Ensure the proper management of board meetings, including setting agendas in consultation with the Director, chairing meetings, facilitating discussions and decision;
• Oversee the administration and coordination of any sub-committees; 
• Monitor implementation of board and sub-committee decisions;
• Take "Chair’s action" between meetings, where an immediate decision is required;
• Serve as line-manager to the Director, and conduct regular planned supervision and appraisal;
• Represent Board as required to the public or external parties such as funders and government; and
• Keep other officers fully informed so that they can deputise if necessary
• Working alongside and in collaboration with the other STAR trustee co-chair, sharing responsibilities and ensuring excellent communicative shared working.

Person Specification 

Essential 

• Experience of governance of a charity or public sector organisation
• A commitment to STAR’s values
• An awareness of issues affecting both STAR and the wider refugee sector, the ever shifting landscape of refugee policy and media coverage, or a willingness to learn and stay abreast of these current topics and new developments. 
• A willingness to devote the necessary time and effort to prepare for and attend regular STAR meetings for at least 2 years
• Integrity and good independent judgement
• Strategic vision and an ability to stay focused on strategic objectives
• Willingness to take part in STAR discussions, contribute constructively and listen to others
• Understanding and acceptance of the legal duties and liabilities of trustees of a charitable company
• Ability to work effectively as a member of a team
• Ability to maintain confidentiality
• A commitment to the principles of Equality, Diversity and Inclusion, as well as an understanding and acceptance of the Equal Opportunities Policy
• Willingness to undertake training required to allow them to fulfil their duties.

Desirable 

Five years experience in one or more of:

• Working with people seeking asylum and refugees;
• Other work with the asylum/refugee/migrant sector;
• Charitable fundraising;
• Voluntary sector issues, such as trends for charities and partnership/network formation;
• Organisational development, growth or change;
• Human resources;
• Financial management/accountancy;
• IT;
• Negotiations;
• Marketing and public relations;
• Lobbying, advocacy and campaigning regarding social justice or social policy;
• Management and administration of a charity, for example as a director or trustee;
• Campaigning;
• Social Media/ Communications 

About Student Action for Refugees

STAR (Student Action for Refugees) is the national network of students building a society where refugees and asylum seekers are welcomed and can thrive. 

Set up by students at Nottingham University in 1994, STAR is creating a more understanding, just and welcoming society by: 

• empowering young people to be changemakers; 
• providing practical support and connecting local communities through volunteering and student volunteer led community projects; 
• challenging the structural barriers that refugees and asylum seekers face when seeking protection and building new lives in the UK; 
• Sharing trusted information about asylum and the lived experience of refugees to combat misinformation, hostile narratives and instead spread compassion and humanisation 

We have a small staff team who train and support the network and lead on national campaign and advocacy work, with expertise in improving access to higher education for forced migrants.

Here are just some of our highlights from last year:

• 37  STAR university student society groups, across 28  towns and cities, run by 222 STAR student leaders. 
• 262 events were organised by STAR groups to educate, campaign, and fundraise for a more welcoming UK, from art exhibitions to cookery classes and film nights.
• 1,280 refugees and people seeking asylum were supported by 413 volunteers  through 28 community projects and 25 one off volunteering events. 
• 100s of students mobilised to support calls for better treatment of refugees in the UK including standing against detention, for a fairer plan for refugees and to lift the ban on work.
• 88 UK universities now offer sanctuary scholarships for refugee students. The STAR staff team was involved in the development of many of these new scholarships and the improvement of  existing scholarships. We also ran workshops for hundreds of  university staff. 
• 15 STAR groups campaigned for Equal Access at their institutions and 4 won!
• 65 aspiring refugee students were supported by our mentoring project and we provided signposting and advice about accessing HE to over 470 people.

If you would like an informal chat before applying, please get in touch.

Deadline for applications: 11th July 2025

Interviews: Rolling

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health, safety and social distancing measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Join our amazing volunteer team to raise awareness of the issues affecting blind and partially sighted people in relation to sport. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to sports clubs, sporting venues and facilities and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a sporting world without barriers.

What you’ll be doing
1. Talks to sports and physical activity providers to support and encourage them to consider the needs of blind and partially sighted people by sharing your story to audiences, for example, local leisure centres, sporting venues and sports clubs.
2. Delivering talks to raise awareness of existing sporting and physical activity opportunities for blind and partially sighted people.
3. Representing RNIB as an Ambassador for the Community Connection service.

What you’ll gain from the role
1. A chance to give something back in an area you are passionate about.
2. A chance to make a difference with a sense of achievement.
3. A chance to build a strong community of sports people with sight loss.
4. A chance to be part of a team of like-minded people, increasing your confidence and skills to talk to groups of people with impact, with an opportunity to develop your role into delivering independently over time.
5. Opportunity to explore different roles within our organisation including our internal recruitment vacancies

In return for donating your time we will support you with:
1. A rewarding role
2. A great Induction and Training, in particular training in public speaking and story telling will be given.
3. A supportive Manager
4. Regular catch-ups
5. Expenses
6. An opportunity to connect with other volunteers

How often will I be needed?

• 4 Hours per Month

Key requirements

• This role requires 1 reference.

Location

Region

• Scotland

Who this opportunity will suit

• This role is reserved for blind and partially sighted applicants

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• You’ll ideally have 1. Lived experience in playing, spectating, or delivering sport or physical activity sessions as a blind or partially sighted person. 2. Lived experience of issues affecting blind and partially sighted people in relation to sports and physical activity. 3. Be comfortable speaking to different audiences to share your sporting story, or a willingness to try with our support. 4. Have effective communication skills. 5. An outgoing friendly approach to meeting new people

Service Introduction 

The Programmes & Services department keeps our organisation running. Our team work directly with volunteers by offering them support.  

Our Programmes & Services department is divided into four roles. Each of these roles reports to our Programmes & Services Manager. Our four roles are: 

• People Coordinator 

• Volunteer Engagement Coordinator 

• Referrals Coordinator 

• Training Coordinator 

Key tasks and responsibilities 

Recruitment & Selection 

• Assist in the preparation of comprehensive job descriptions, person specifications, and engaging job adverts to attract the best talent. 

• Manage the full recruitment process using our Applicant Tracking System (ATS), from candidate sourcing to selection. 

• Actively monitor and maintain various recruitment channels to ensure a continuous pipeline of candidates. 

• Screen resumes and applications, shortlist candidates, and conduct initial interviews. 

• Coordinate and schedule interviews and training sessions, liaising with applicants and interview panels to facilitate a smooth process. 

• Conduct reference checks and background verifications where required. 

Onboarding & Offboarding 

• Lead the onboarding process for new volunteers, ensuring they feel welcomed and fully supported as they integrate into the team. 

• Develop and implement continuous improvements to the onboarding process to enhance the overall volunteer experience. 

• Organise necessary documentation and compliance requirements to ensure all records are up-to-date. 

• Facilitate offboarding procedures when necessary, ensuring a respectful and professional exit process. 

Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.

In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring House Rules are followed and content is appropriate.

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.

•  A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers

Department: Community Support

Location: Remote

Time Commitment: Flexible, approximately 1-3 hours per week

Reports To: Deborah Bircham – Community Support Coordinator

About Mast Cell Action

Mast Cell Action is a charity dedicated to supporting individuals living with Mast Cell Activation Syndrome (MCAS), raising awareness, advancing understanding through education and resources and advocating for better recognition and treatment of MCAS within the medical community and the wider world.

Our stories are a key part of our community support, providing validation and reassurance to those living with MCAS, their families and carers, and helping to advocate for their needs to the medical professionals who look after them.

Main purposes of role

We are seeking a Volunteer Stories Writer to join our Community Stories team. You will play a vital role in capturing and sharing the lived experiences of individuals with MCAS. This project aims to provide a voice to those affected, helping both the MCAS community and medical professionals better understand the real-world impact of the condition.

Key tasks

• Collate emailed stories submitted by community members living with MCAS.

• Transcribe, edit, and proofread stories with accuracy and sensitivity.

• Adapt patient stories for different audiences, ensuring an empathetic and engaging tone for the MCAS community and a more structured, medical-focused version for healthcare professionals.

• Maintain high standards of spelling, grammar, and clarity in all written content.

• Work closely with the Community Support Coordinator to ensure consistency and alignment with the charity’s goals.

• Upload approved stories to the charity’s website.

Skills and Experience 

• Excellent writing, editing, and proofreading skills, with strong attention to detail.

• Ability to write with empathy and sensitivity to the challenges faced by individuals with MCAS.

• Experience in storytelling, journalism, or content writing.

• Ability to adapt narratives for different audiences, particularly medical professionals.

• Strong understanding of tone, voice, and structure in written content.

• Familiarity with basic website content management systems (preferred but not essential).

Key results/objectives

The regular updating of our Community Stories website with stories that validate our community members’ experiences, and provide positive and uplifting stories of hope. 

Those living with MCAS feel heard and seen, and validated. They have access to a library of others’ experiences that help them to navigate their own journey. 

The creation of Medical Stories which can be used to educate medical professionals about the experiences of those living with MCAS, and lobby for systemic change in diagnosis and treatment. 

Improving the quality of life of people with MCAS through access to information and support. 

What We Offer

The chance to make a meaningful difference for people living with MCAS.

Flexible, remote volunteering to suit your availability.

Opportunities to develop your skills and experience in writing and content creation.

A supportive and inclusive environment.

If you are passionate about writing meaningful stories and want to contribute to a worthwhile cause, we’d love to hear from you!

Barefoot and Free is a small UK-based charity that gifts unforgettable staycations to families with neurodivergent children or children affected by trauma.

We are seeking creative and committed Volunteer Social Media Designers to help us share our story and grow our online presence.

This is a remote volunteer role ideal for someone looking to use their design skills and social media knowledge to make a meaningful impact.

Role Overview
As a Volunteer Social Media Designer at Barefoot and Free, you will be responsible for creating engaging visual content for our social media platforms. You will work closely with the team to develop visuals that reflect our mission values and ongoing projects.

Key Responsibilities

• Design social media content for use on platforms such as Instagram, Facebook, X and LinkedIn
• Help maintain a consistent visual identity across all content
• Support campaigns events and awareness days with tailored designs
• Edit photos and create simple animations or videos where appropriate
• Collaborate with other volunteers to schedule and publish content

What You’ll Bring

• Proven commercial experience with Adobe Creative Suite, Canva or similar design tools
• A background in design, marketing or content creation (relevant qualifications are a bonus but not essential)
• A good understanding of visual storytelling and social media trends
• Creativity, attention to detail and the ability to work to a brief
• Strong communication skills and the ability to work independently
• A passion for charitable work and a willingness to contribute time and skills

Time Commitment
This is a flexible remote role. We ask for a commitment of 2 to 5 hours per week. We are happy to work around your availability.

What You’ll Gain

• A chance to use your skills for a good cause
• Experience working in the charity sector
• Portfolio development and references on request
• Being part of a friendly supportive team making a difference

To apply please send a recent C.V along with a short note about yourself & with samples of your design work or a portfolio 
We look forward to hearing from you.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.