Information support volunteer volunteer roles in east devon, southampton

A New Icon

We level the playing field for athletic sponsorships enabling more athletes to reach their full potential.

Large brands and agencies dominate the sports sponsorship marketplace. As a result, many athletes, including female, disabled, and LGBTQ+ athletes from various ethnicities or lower socioeconomic backgrounds, are often left without sponsors and access to what they need to reach their potential.
In addition, many sponsors need help finding and developing a genuine connection with an athlete, which leads to issues connecting with their audiences. There is no way to search for sponsors or athletes directly without involving costly agencies. Transparency and self-management are crucial in democratising the marketplace. The opportunity to make this sector more equitable is now.

We have built an innovative self-managed athlete-sponsorship platform focused on unique connections between sponsors and athletes. Sponsors, athletes, and fans can sign-up. Athletes create a public profile page with information and media about themselves. Sponsors create campaigns which athletes & teams search and apply for. In addition, all users can follow athletes who post on our social feed. Negotiation steps are in-built before the contract is confirmed; secure payment is taken for the sponsorship amount and held securely. As milestones are reached, an athlete's payment percentage is released, protecting both sides. our latest build has developed our campaign area, where marketing assets are now auto-generated in the brand and athlete voice through AI and ML implementation. Once a campaign has gone live, there is now a dashboard that shows its engagement success and delivers the data points you would expect to understand for each campaign alongside a social value calculation that maps to the SDGs and other CSR markers. Our UI and UX are updated to ensure the right data is captured and the user journey is streamlined. This new release will go live in January 2025 when we have secured our IP and started to build out our team. Our model enables the fair distribution of power.

PR Officer

Volunteer Role Description (remote, unpaid)

We are looking for a creative and committed PR Officer to lead the development and delivery of a bold public relations strategy that champions the mission of our platform—connecting athletes with businesses in ways that promote fair representation, inclusion, and diversity.

Our platform serves a dual audience: we support athletes in raising their visibility and creating new opportunities, while helping businesses engage meaningfully with talent that reflects broader society. Communicating the value of this unique approach is at the heart of this role.

Key Responsibilities Strategic Development: Design a comprehensive PR strategy aimed at increasing sign-ups and engagement across both sides of our platform—athletes and businesses.

Campaign Execution: Plan, coordinate, and deliver a targeted campaign that delivers results on time and within a modest budget.

Audience Engagement: Craft and tailor messaging to reach both athlete communities and corporate stakeholders, clearly articulating the social and commercial benefits of involvement.

Media & Outreach:

Identify and secure opportunities to feature athlete ambassadors across key channels, including radio, TV, podcasts, and digital publications.

Create and place compelling stories and articles in industry media and relevant online spaces.

Partnership Amplification:

Highlight and make the most of existing and emerging partnerships through strategic PR opportunities.

Help shape how these partnerships are publicly perceived and leveraged.

What We’re Looking For A self-starter with experience in PR, media outreach, or strategic communications (professional or volunteer).

Excellent writing, storytelling, and pitching skills.

Strong understanding of how to gain exposure across diverse media platforms.

Strategic thinker with the ability to work independently and manage timelines.

Passionate about equity, inclusion, and creating meaningful representation in sport and media.

Comfortable operating remotely and collaboratively.

What You’ll Gain A leading role in shaping a growing platform that places diversity and inclusion at its core.

The opportunity to drive visibility and engagement for a socially impactful initiative.

Experience managing a high-level PR function with autonomy and creative input.

Flexible, remote volunteering with real-world outcomes and meaningful stories to tell.

Weekly Time Commitment

7-9 hours per week

Duration of Volunteer Role (remote)

3-5 months

Are you a committed environmentalist and a strategic thinker? Do you have skills in devising and managing or communicating about community based, environmental projects?

The Railway Land Wildlife Trust is seeking passionate and strategic individuals to join our Board of Trustees.

We’re particularly interested in those with skills in communications, fundraising or environmental projects. As a Trustee, you’ll help shape the future of our work, protecting and restoring habitats while deepening people’s connection to nature.

As a Trustee, you will:

- Support our strategic vision via one of our sub-committees (Project Strategy or Communications & Fundraising)
- Share your expertise to help us grow and diversify our impact
- Work collaboratively with a small, committed team driving grassroots environmental change

We are especially keen to hear from individuals based in East Sussex, as a strong local presence supports our hands-on, place-based approach. 
This is a voluntary role and a valuable opportunity to contribute to environmental leadership, gain experience in governance and be part of a meaningful local initiative.
 

What we’d love your help with:

We’re seeking a creative and experienced volunteer to support the revamp our current WordPress website to better reflect our mission, values. We are about to undertake a rebrand and we want to ensure our website reflects the new identity. We want to ensure our programmes / events are easily showcased and make it easier for visitors to engage with us—whether that’s signing up for events, learning about our work, or volunteering themselves.

Key deliverable:

A refreshed, user-friendly, and mobile-optimised WordPress site that clearly communicates who we are, what we offer, and how people can get involved. This includes restructuring the layout, adding engaging calls-to-action, and creating easy-to-edit templates for our team.

Who you'll work with:

You’ll be supported by the Digital and Technogy Trustee, who will gather the content and admin access to the current site. We'll provide any written content or brand guidance you may need. The content will remain largerly the same, we are looking for more a fresh

Is this set in stone?

Not at all. While we have some goals and ideas, we're open to your input on how to make the site work best, especially if you spot opportunities for improvement we haven’t considered. We value collaboration and creativity.

OneSpirit Interfaith Foundation was established as an educational charity in 2003. Our aim is to develop spiritual awareness and to support people of all faiths, and none, by delivering a range of training programmes that allow open-hearted adults to serve their chosen communities through Ministry, Spiritual Counselling and in supporting life’s transitions. Our interfaith ministers bring unconditional love and radical commitment to members of the public through ceremony, ritual, spiritual counselling, and other methods of support.

We are seeking new trustees, with a focus on marketing and/or legal experience, with a commitment to the vision and purpose of the organisation to join our board. Trustees are appointed for a term of 4 years and are essential to the progress and growth of our organisation.

Organisational purpose:

To benefit the public by the education of mature adults in:
• the core principles of the world’s religions, faiths, and spiritual traditions;
• principles and methods of forgiveness, reconciliation and peace-making;
• and the practice of non-denominational spiritual and pastoral service in the community.

Our Vision

is a world in which humanity awakens into an inclusive global spirituality that encompasses us all in the field of love and life.

Our Mission

is to work towards evolving consciousness in the world, by facilitating open-hearted people to awaken to inner leadership and their capacity for forgiveness, reconciliation, and peace-making.

Ideally, you will have experience working in a not-for-profit organisation and will be passionate about spiritual life and faith-freedom. We would particularly love to hear from anyone with experience of Human Resources, Adult Education, Financial Management, Fundraising, Legal, and IT.

Formal trustee meetings take place with senior staff quarterly, and we hold up to nine trustee-only meetings annually. To ensure our work is collaborative, we also have an annual two-day gathering of trustees and the wider leadership team. All trustees are volunteers, with expenses available for travel to and from meetings and other incidental expenses where applicable. Please note that meetings are currently being held via Zoom.

We have a strong commitment to diversity and aim to reflect the diversity of the communities we work with on our Board of Trustees. We welcome all candidates irrespective of sex, gender, sexual orientation, marital or civil partnership status, race, nationality, ethnic or national origin, culture, religion, age, responsibilities for dependants, physical/mental disability (“protected characteristics” as per the Equality Act 2010), economic status or offending background.

We welcome both OneSpirit ministers and candidates who are not OneSpirit ministers.  However, we expect all candidates to adhere to OneSpirit’s code of ethics.

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. 

Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace. 

Join us in leading positive change!

Quilombo UK is looking for an experienced Research Assistant, who would love to join a growing organisation.

The Research Assistant role offers a great opportunity for the right person who is looking to: 

• Gain experience in the Third Sector. 

• Develop their skills and management experience; or just simply 'give something back to their community'.

The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Since its creation, Quilombo UK has collected a great amount of information, evidence and items through projects, fundraisers, events etc.

• We are looking for a team member to find published materials related to Quilombo UK key objectives and interests, especially cultural and racial diversity, and stereotypes in UK communities. The materials include all types of evidence, articles, journals, newspaper columns, local and global news stories. 

• The researcher will help to collect information that can be used as an evidence base to help inform future activities, and also in exhibitions, workshops, and community events. 

• We are looking for a self-starter who can source, collect, and share relevant materials independently. You will also be working closely with our Professional Development Programme participants in relevant areas such as Marketing and PR.

• Provide written reports as and when required. To undertake additional duties as required for the role.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential:

• You will need to have good written skills and be able to explain concepts and projects concisely and accurately. 

• You will be self-starting and willing to research the various projects that we have carried out and catalogue all the evidence collected.

• You will need to have good communication and team-working skills as you will be working closely with Marketing & PR and other members.

• Committed to working with the community with a passion for helping others less fortunate.

• Be computer literate - a good understanding of Microsoft Word is essential and Excel skills are beneficial although support from other members will be provided if necessary.

• To show professionalism at all levels and in all environments 

• Be a strong team player.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

• Proficiency in Microsoft and Excel

• Can work without much supervision.

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values.  We are looking for a new Treasurer for our Trustee board, to join us and help lead and shape the future of the organisation.

Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team of volunteers all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.

If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team. 

About the role

Our Peer Mentors are at the forefront of our Youth Services delivery, tackling head on the issues that young people are facing everyday. As a Peer Mentor, you will engage with young people who reach out to Youth4Youth for support, taking time to coach and guide them through the difficulties that they are facing. This exciting opportunity, targeted at individuals who are between the ages of 16 and 25, provides young people with the space to directly impact and transform the lives of young people, significantly improving their overall wellbeing.

Ideal candidates are those who are able to commit to regular volunteering activity of at least 2 hours per week (on average) and who are able to comfortably communicate via written e-mail and other remote chat functionalities.

Responsibilities:

Your core responsibilities as a Peer Mentor at Youth4Youth include:

• Building strong, professional relationships with young people seeking mentoring support.
• Demonstrating commitment to the charity by regular volunteer engagement to maintain ongoing communication with young people (which includes responding to young people within an agreed and reasonable time frame).
• Providing light support, advice and guidance to young people in relation to the troubles that they are facing, in line with the resources provided to you by the charity.
• Maintaining professional boundaries with young people and not seeking to offer support beyond your capability that may put a young person at risk.
• Maintaining regular contact with your Youth4Youth supervisor, with the expectation that you will meet at least once per month for a supervision session that involves reflective practice and a focus on your development as a mentor.
• Providing support as part of our Peer Mentor network to colleagues across the Charity who are also directly supporting young people.
• Maintaining compliance with all policies. Most importantly this means maintaining the right level of confidentiality around your conversations with young people and recognising your safeguarding responsibilities in raising concerns as they arise to keep young people safe.

Peer Mentors are also actively encouraged to get involved in fundraising, outreach and social media activities where they feel comfortable and able to.

Skills 

• Strong written communication skills, such as being able to effectively compose a written e-mail in response to a young person.
• Ability to build strong, professional relationships and maintain trust between yourself and a young person, such as through active listening and adapting to the individual needs of different young people.
• Ability to demonstrate empathy to others.
• Ability to work in a challenging environment and recognise when you may need support yourself.
• Proficient in the use of IT tools, such as Microsoft Outlook.

Our mission is to continue to grow towards becoming one of the best charities in the UK. Our aim is to do this by building a diverse team, rich with different backgrounds and perspectives. Therefore, even if you feel you only are a 75% match, we would still love to hear from you. Skills can be learned, but diversity cannot.

Skills development for you:

As a Peer Mentor at Youth4Youth, you will be required to take part and graduate our Youth Services Academy. This program requires an upfront commitment of 10 - 13 hours of training prior to taking on the role of communicating with young people. This investment in you not only equips you with the understanding of what it takes to be a successful peer mentor, and the skills that you will need, but also is an investment in you. This training will provide you with core soft skills that are transferrable to many opportunities, whether that's in everyday life for you, your education setting or your place of work. All Mentors graduating from the Youth Services Academy will be provided with an electronic certificate to demonstrate your successful completion of the program, which can be shared with potential employers.

Benefits of volunteering with Youth4Youth

We recognise that you will be joining us and giving your time as an 'in-kind' donation, but there must be benefits for you too. When joining our team, you will be open to the following benefits:

• Professional and personal development opportunities in a variety of skill areas through volunteering in real roles. This may be general development or tailored to your specific needs or ambitions
• Becoming a member of a strong network of likeminded individuals, spread across the UK, who you can connect with and collaborate with both within and outside of the Charity
• Access to bespoke discounts, specifically designed for non-profit workers and Youth4Youth volunteers
• Opportunities to truly shape the future of the Charity, having a direct influence over the impact that Youth4Youth has on its direct beneficiaries

The hiring process:

Unlike other roles at Youth4Youth, the hiring process has been simplified for peer mentors, recognising the demographic of individuals that we are seeking to fill these positions. To put you at ease, the hiring process includes:

• An initial application, stating your reasons for wishing to become a Peer Mentor
• A remote interview conducted via Microsoft Teams

Successful candidates at this stage will be invited into the final stage of the recruitment process which includes:

• Satisfactory references being received (these do not need to be employment references)
• A satisfactory DBS check being received
• Successful completion of the Youth Services Academy

The Sheila McKechnie Foundation (SMK) was set up in June 2005 in memory of legendary campaigner, Sheila McKechnie.Campaigning is vital to a healthy society. We help campaigners to thrive. In a free and hopeful society, people need to know they have the power to make a difference: that they are able to envisage change and can push for that change to happen. For nearly two decades, we have helped all sorts of individuals, causes and charities to find their power as changemakers – as campaigners. We support, connect and champion these campaigners, equipping them to go after the social change they seek.

The Chair will hold the Board and staff team to account for SMK’s mission and vision, provide inclusive leadership to the Board and ensure that Board members fulfil their duties and responsibilities for the effective governance of SMK. The Chair will line manage and support the Chief Executive and ensure that the Board functions as a unit and works closely with the Chief Executive and staff team to achieve agreed objectives. They may also be asked to act as an ambassador and a public face of SMK in partnership with the Chief Executive and the Board.

For further information, see our website and the recruitment pack. 

Active Humber trustee vacancies

Support us to encourage people across the Humber to benefit from an active lifestyle

Due to the four-year term ending for a number of our trustees, Active Humber are looking to recruit to the following Board vacancies:

• Chair of the Board
• Senior Independent Director
• Welfare and Safety Director
• Non-Executive Trustee

These are crucial roles for our Board, and we are looking for people who share our passion and energy to work with us to create a happier, healthier and stronger community across the Humber.  To achieve our goals, we need a board of trustees who are as diverse as the people we are trying to reach.

Active Humber is a registered charity and is one of 42 nationwide Active Partnerships who are funded by Sport England to improve lives through physical activity and sport. 

Our vision is that the Humber is a place where everyone, everyday is physically active.

Our mission is to get the most physically inactive to be active.

Our role is to help people think differently about physical inactivity.

What is it like to be a Board Member at Active Humber? 
The Board at Active Humber is integral to what we are trying to achieve in the Humber.  If you join us as a trustee you will help to lead Active Humber to achieve their mission and purpose - you might ask questions to challenge us to think differently, make suggestions to move things forward, or act as a sounding board for ideas.

To learn more about Active Humber and what we have achieved and what we are hoping to achieve, please explore our website.

What we’re looking for:

We’re seeking individuals who are enthusiastic about our vision and have the time and skills to contribute to the board. We are particularly looking for expertise in one or more of the following areas;

• Experience of chairing a Board
• Knowledge of Safeguarding and Welfare, in relation to Children and Young People and/or Adults at Risk
• Experience of governance matters, or legal issues
• Experience within environmental sustainability matters
• An understanding of equality and inclusivity

Application Process
Each of the vacancies has its own areas of responsibility, and there are role descriptors for each of the roles that we are advertising. We also have a recruitment pack giving more details about the expectations of being an Active Humber trustee, which is relevant to all the roles. 

This information is available via our vacancies pages.  Please read these documents fully to support you in making a decision about whether to apply.  You should also consider which role suits your skills and experience so reading each of the role descriptions is recommended. 

We would suggest an informal chat with our CEO, David Gent or our Chair, Richard Smith as the first step in your application.  Please email the hr email address and we would be happy to arrange this.

If you then wish to go ahead and apply, please send the following information:

1. A covering letter expressing which role you are applying for.
2. Your covering letter should explain why you are interested in being an Active Humber trustee, and how your skills and experience meet the criteria set out in your preferred role and person specification.
3. A copy of your current CV.

Applications should be submitted by 9th July 2025.

Interviews will be held in person at the Aura Centre on 23rd or 24th July 2025.

If you have any queries about the role or the application process, please do not hesitate to email HR who will be happy to help.

Role Title: Graphic Designer

Role Purpose

Quilombo UK is looking for a Graphic Designer to join the team. Quilombo UK is a not for profit social enterprise that challenges people to think differently and bridge gaps between communities, with the aim of building a culturally rich society, where differences are accepted and celebrated. As chosen among 160 other organizations to work in collaboration with the Home Office on the “Building a Stronger Britain together” project, you will be joining a team, which not only supports the community but also stands up to extremism in all of its forms.

Quilombo UK works in collaboration with QMC Capoeira School, giving you the chance to support QMC Capoeira which is one of the most awarded Capoeira Schools in UK (UK Coaching Awards, Gillette Sports Awards, Kingston Council Sports Awards).

By joining QuilomboUK you will be supported and guided by experienced staff and volunteers, who are willing to share their skill set and will provide you with great opportunities for development in many different areas.

Ideal candidates will use their passion to promote Quilombo UK and raise its profile, while attracting new members. They should create engaging and on-brand graphics for a variety of media.

Main Responsibilities

• Study design briefs and determine requirements
• Schedule projects and define budget constraints
• Conceptualize visuals based on requirements
• Prepare rough drafts and present ideas
• Develop illustrations, logos and other designs using software or by hand
• Use the appropriate colours and layouts for each graphic
• Work with copywriters and creative director to produce final design
• Test graphics across various media
• Amend designs after feedback
• Ensure final graphics and layouts are visually appealing and on-brand

Essential Skills

• Proven graphic designing experience
• A portfolio of illustrations or other graphics / CV
• Familiarity with design software and technologies (such as Photoshop, Illustrator, Adobe Suite)
• Flexibility and openness to work on a variety of tasks
• Focused, organised and able to prioritise and execute tasks independently
• To show professionalism at all levels and in all environments
• Strong team player
• A keen eye for aesthetics and details
• Excellent communication skills
• Degree in Design, Fine Arts or related field is a plus
• Must be UK resident

Desirable

• Committed to working with the community with a passion for helping others less fortunate

Job Type: Volunteer

Youth Advantage UK is seeking a Volunteer Head of Policy to develop and lead its Long-Term Research & Policy Team in identifying and delivering on opportunities for the organisation to grow its impact. The successful candidate will be responsible for creating an ambitious yet achievable programme of policy work in line with the organisation’s strategic priorities. Working closely with the Heads of the Initial Research Team, the ideal candidate will use their prior experience to build strong and effective relationships with external actors with the potential for evidence-based change. They will should have excellent writing and speaking skills, IT literacy, and the ability to work well independently and in a team.

Responsibilities:

•    In line with the organisation’s strategic priorities, to lead the Policy Team in designing, developing and implementing impactful project objectives.
•    To take responsibility for key relationships with external stakeholders, ensuring the visibility, reach and impact of the organisation.
•    To work on an on-going basis with the other members of the organisation’s Senior Leadership Team in determining its areas of strategic priorities.
•    To monitor, analyse and respond to external trends which impact on the organisation’s strategic policies and focus.
•    To work with HR in creating a strong Policy Team composed of individuals with the appropriate skills and expertise. To ensure that these volunteers are appropriately supported and trained during their period of service.
•    To support and work with the Heads of the Initial Research Team in developing frameworks for initial research which enable effective and efficient research on the organisation’s areas of strategic priorities.
•    To work closely with the organisation’s Communications Team in developing and implementing effective strategies to raise the organisation’s profile and impact.
•    To create blogs and articles on policy related issues and to support with the development of academic articles and reports.
•    To support the Chief Executive Officer in presenting policy strategies to the organisation’s Trustees.
•    To train the other teams in the organisation in policy work, ensuring all members have the opportunity to learn more about how policy can be influenced and how they can contribute.
•    To find and distribute information on related topics which may be of interest to the other organisation members.

Requirements:

•    Experience in policy work, leading key campaigns or programmes.
•    High-level understanding of policy and practice, ideally in an area related to the organisation’s priorities.
•    Excellent knowledge of a range of methods and approaches to applying research and development in public policy.
•    Excellent leadership and organisational skills, with proven experience of setting priorities and motivating team members.
•    Excellent writing and speaking skills.
•    IT literacy, including proficiency with Microsoft Office and Google Suite.
•    Ability to work well independently and in a team.
•    Strong attention to detail and organisational skills.
•    Ability to prioritise tasks and manage time effectively.

Benefits
•    Gain valuable experience in leading a policy team.
•    Opportunity to work with a dedicated and passionate team.
•    Flexible working hours.

A New Icon

We level the playing field for athletic sponsorships enabling more athletes to reach their full potential.

Large brands and agencies dominate the sports sponsorship marketplace. As a result, many athletes, including female, disabled, and LGBTQ+ athletes from various ethnicities or lower socioeconomic backgrounds, are often left without sponsors and access to what they need to reach their potential.
In addition, many sponsors need help finding and developing a genuine connection with an athlete, which leads to issues connecting with their audiences. There is no way to search for sponsors or athletes directly without involving costly agencies. Transparency and self-management are crucial in democratising the marketplace. The opportunity to make this sector more equitable is now.

We have built an innovative self-managed athlete-sponsorship platform focused on unique connections between sponsors and athletes. Sponsors, athletes, and fans can sign-up. Athletes create a public profile page with information and media about themselves. Sponsors create campaigns which athletes & teams search and apply for. In addition, all users can follow athletes who post on our social feed. Negotiation steps are in-built before the contract is confirmed; secure payment is taken for the sponsorship amount and held securely. As milestones are reached, an athlete's payment percentage is released, protecting both sides. our latest build has developed our campaign area, where marketing assets are now auto-generated in the brand and athlete voice through AI and ML implementation. Once a campaign has gone live, there is now a dashboard that shows its engagement success and delivers the data points you would expect to understand for each campaign alongside a social value calculation that maps to the SDGs and other CSR markers. Our UI and UX are updated to ensure the right data is captured and the user journey is streamlined. This new release will go live in January 2025 when we have secured our IP and started to build out our team. Our model enables the fair distribution of power.

Social Media Officer

Volunteer Role Description (remote, unpaid)

About the Role We are seeking a strategic and organised Social Media Officer to lead the planning and coordination of our digital presence. You will be responsible for developing and managing our social media strategy to support platform growth and elevate our mission: creating a space where inclusion, fair representation, and diversity are truly embedded in sport and social enterprise.

Key Responsibilities Strategic Planning: Develop and maintain a rolling content calendar that aligns with organisational priorities, campaigns, awareness days, and partnerships.

Channel Management: Oversee and schedule posts across platforms (Instagram, LinkedIn, TikTok, etc.) ensuring consistency in voice, timing, and message.

Team Coordination: Brief content creators, ensure deadlines are met, and review outputs before publishing.

Campaign Collaboration: Work closely with PR and partnerships leads to align social media with campaign activities and key messages.

Growth & Insights: Track and analyse performance using platform analytics to inform strategy and recommend improvements.

Community Awareness: Stay current on platform updates, trends, and best practices in digital engagement and inclusive communications.

What We’re Looking For Experience managing social media for an organisation, initiative, or brand.

Strong planning and project coordination skills.

Familiarity with social media scheduling and analytics tools (e.g. Meta tools, Later, Hootsuite).

A keen eye for tone, accessibility, and inclusive representation.

Ability to lead with clarity and work collaboratively in a remote team.

Why Join Us? Shape the voice of a growing platform with inclusion at its core.

Gain valuable leadership experience in digital communications.

Join a mission-led team driving real impact in sport and society.

Flexible volunteer hours, with autonomy and support.

Weekly Time Commitment

7-9 hours per week

Duration of Volunteer Role (remote)

3-5 months

This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values.  We are looking for a new Chair for our Trustee board, to join us and help lead and shape the future of the organisation. 

About Us

My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.

We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.

Position Overview

Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:

• Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They escalate safeguarding alerts to the shift’s Designated Safeguarding Lead (a trained professional). They also complete a 'Shift Handover' document once the shift is completed.
• Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.

As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders who can run shifts and provide cover when necessary.

Leaders will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.

Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.

The work you will do as Leaders will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.

Who We Are Looking For

We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders:

• Are strongly committed to helping others
• Have experienced mental health issues in order to relate to those seeking help
• Are collaborative and enjoy working with others
• Are encouraging and supportive
• Are organised and can monitor several things at once
• Can remain calm and focused during busy times and when safeguarding alerts are raised
• Are 18 years and over 
• Can commit the time to a regular weekly shift

We are particularly interested in hearing from people who are available to run a shift on the following days/hours:

• Monday to Sunday, 5pm-7pm
• Thursday to Saturday, 7pm-10pm

Role Responsibilities

1. Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
2. Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
3. Follow Leaders processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
4. Monitor web-chat conversations and ensure all chats are tagged.
5. Maintain ability to listen, remain calm and provide intervention if necessary.
6. Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
7. Work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified.
8. Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
9. Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
10. Adhere to all standards, policies and procedures of My Black Dog.

Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.

www.myblackdog.co