Information support volunteer volunteer roles in epping forest, essex

Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.

Becoming a trustee for Home-Start Southwark (HSS) is an exciting and fulfilling role. The role of a trustee is to ensure that HSS fulfils its duty to its beneficiaries through contributing to the strategic development, effective governance and financial management of the organisation. The board of trustees are both jointly and individually responsible for the overall governance and strategic direction of HSS, its financial health, the integrity of its activities and developing the organisation’s aims, objectives and goals.

We are particularly interested in receiving applications from people with the following skillsets:

• HR
• Legal
• Finance, accountancy, bookkeeping
• Fundraising
• Media and communications

Dear Prospective Trustee

Thank you for your interest in Citizens Advice Merton and Lambeth (CAML). This pack sets out more information about the charity, the board, the role of a trustee, and how to apply.

We are excited about the future and are looking for energetic, talented and committed individuals to help support the charity as trustees to continue its incredible work for the people of Merton and Lambeth.

What we do

CAML is one of the busiest advice charities in London.  We support individuals and families who live, work or study primarily in the London Boroughs of Merton and Lambeth and also elsewhere (dependent on service).  We also work to raise awareness and understanding of the challenging issues affecting individuals and our communities.

We were one of the first Citizens Advice services to open our doors over 85 years ago. We have had an extremely busy few years, with individuals and families increasingly seeking our support with the cost of living crisis.  Our support and services are as important today as they were when our work began.

We are part of the national Citizens Advice network of over 240 local charities that deliver advice across the country.

In FY 23/24, we supported over 25,000 individuals.  Our information, support and advice services are provided via telephone, online, video conferencing and face-to-face.  We provide face-to-face support from two CAML offices and multiple outreach venues in local communities.  Our aim is to empower people to better help themselves, but we are always here with further support if needed. 

CAML in 2025

CAML is at an important point in its history. Demand for our services continues to accelerate as high levels of hardship become an established reality for many people living in our boroughs.  The two boroughs we serve contain pockets of wealth and affluence, but also feature areas of significant poverty and deprivation where our services are most depended upon.

At the same time, similar to many charities, we face funding challenges – not least given the majority of our funds come from our local authorities. Our current turnover is over £1.2m a year. Like others, CAML faces funding challenges often related to changes in central government policies and local government financial challenges, with a need to look at new ways of diversifying income streams.

The organisation has a strong foundation from which to deliver in this difficult environment – particularly with a team that is committed to our clients and expert in giving quality advice. We also have positive working relationships with our funders, councils and partners, and a strong local reputation.

Our leadership

The operational leadership and management of CAML is carried out by our CEO, Simon Shimmens, with three senior managers and a team of around 40 staff and 20 volunteers. Short biographies of our existing trustees are available on our website.

The role of the Board

Each trustee has a responsibility to contribute to discharging the Board’s responsibilities. We do this by:

● Regularly preparing for, attending and participating in meetings

● Understanding the business of CAML

● Contributing to setting policy and strategic direction, defining goals, setting targets and evaluating performance

● Monitoring our services, ensuring compliance with our governing documents and policies and monitoring maintenance of Citizens Advice standards

● Monitoring the charity’s financial position and ensuring it operates within its means and delivers on its objectives with clear lines of accountability for day-to-day financial management

● Supporting the charity’s development through participation in agreed projects

● Actively seeking to further CAML’s strategic objectives and acting in its best interest at all times

Above all we are looking for people with strategic vision and independent judgement who together can support the charity and its executive team. As trustees we are visible to our staff and volunteers, engaging and recognising the excellent work they do. Each trustee is expected to spend time with service delivery staff and volunteers, ideally at least once a year. 

You will be a genuine team player, able to support colleagues, input constructively and positively to discussions and to support and uphold collective decisions. 

As a trustee you will support the charity’s values and objectives and will act as a positive and genuine advocate promoting the work of the charity within your personal networks and to the wider world. 

The commitment we need

Each trustee attends quarterly Board meetings and is a member of one of the delegated authority sub-committees – Finance and People – which also meet once a quarter.

While the precise nature will differ month-to-month, this is likely to average at eight to ten hours a month. This allows for board and committee meetings, reading papers in advance of these, ad-hoc actions and discussions, and visiting CAML’s services.

Board meetings are currently held in person in our Mitcham Office, with sub-committee meetings held remotely. Across the Board, we attend key events such as Volunteers’ Week and charity events/activities.

Particular skills/experiences we’re seeking

We are looking to recruit two new trustees to join our strong and dynamic Board.

We would particularly welcome applications from those with skills and experiences to help complement the current Board. Our priority recruitment areas are:

●HR: We are committed to ensuring the highest standards of governance in policies and practice related to employee relations, recruitment, retention, reward and recognition as well as staff and trustee training and development. We are seeking a trustee with senior HR experience to support the strategic oversight of our People approach.

●Accountancy: Financial oversight is an integral part of a well-functioning trustee Board. We are looking to further bolster this expertise within the Board to provide support for our Treasurer if required.

●Pensions: CAML has a legacy Defined Benefit pension scheme (closed to new entrants) and a Defined Contribution scheme. We are looking for an individual with actuarial or pension trustee skills to advise the Board with regard to our pension schemes, and whether we should be looking to make any changes.

●Legal: We are looking to further expand our legal expertise on the Board. We particularly welcome interest from individuals with experience in charity law however all applicants with legal experience are welcomed.

In addition to these skills, we would welcome applications from candidates with previous trustee experience and/or applicants who may be open to taking on the role of Vice-Chair (further information can be provided on this if requested).

The benefits of being a trustee with CAML

Although the role of a trustee is unpaid (reasonable out of pocket expenses are reimbursed), there are many reasons to join us, including:

● Being a trustee is one of the most powerful ways in which you can contribute to your local community and to a cause you care about.

● Corporations of all sizes take voluntary and community enriching activities seriously with trusteeship considered an effective method of professional development and community engagement.

● Being a trustee is a fantastic way of developing your strategic experience and oversight, giving you the opportunity to develop your critical thinking, problem solving and analytical skills.

● Being a trustee can open up your professional network.

How to apply

Follow the link to our website and complete the relevant documents at the bottom of the advert.

We are recruiting on a rolling basis and are considering applications as and when we receive them. This recruitment remains live until 30th June 2025.

All applications are considered by a trustee panel, with shortlisted candidates then invited to an interview, to take place within a month of receiving their application. 

We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.

The HMSA is a small and dynamic charity that helps those living with hypermobility syndromes (and carers and families) to be independent and live well. We also provide education for professionals in social care, health, teaching and local authority employees. We have big plans to expand our offer to our members and professionals, as well as raise the profile of the charity and hypermobility syndromes.  We are seeking to appoint up to 2 new trustees.  Recognising that most people with these conditions present and are supported in primary care, we are particularly keen to recruit someone with a background in Primary Care to help us develop our plans. We are also interested to hear from anyone with experience of strengthening social media channels and comms, especially within a small charity setting.

 The Trustee role involves:

•  Preparing for and attending quarterly board meetings – 2 hours in the evening or a half day on a Saturday (half online/half in person if possible). The in person meetings are likely to be in central London.
• Providing support/guidance to the other Trustees, the CEO as well as staff/volunteer team. This may include small group working in between Board meetings.
• You may also be asked to participate in sub-committees as required.
• Developing and supporting our Clinical Advisory Group and/or Comms work
• Promoting the HMSA to primary care and other health and social care professionals or other relevant external audiences.

​In addition, there may-be other events such as volunteer/staff/member meetings or conferences that would be useful to have Trustee support

Charity Trustee

You and Me Counselling are currently recruiting volunteer trustees to complement the committee members already in their role.

This is a home working role and will be for immediate start.

Our charity

You and Me Counselling is a charitable organisation established in 2011. We are a counselling and psychotherapy service based in Hornchurch, Essex that works with children, young people, adults, and their families in the boroughs of Havering, Barking & Dagenham, Redbridge, and Waltham Forest. Our counsellors and therapists work both within schools and from our counselling rooms located in Hornchurch and Ilford.

You and Me Counselling are an organisational member of the British Association for Counselling & Psychotherapy (BACP). This means we are fully governed by the BACP’s Ethical Framework for the Counselling Professions.

Job Description

As a trustee you will need to:

• Acknowledge emails at least once a day.
• Give a minimum of one hour per week to the role.
• Attend quarterly trustee meetings online.
• Ensure that You and Me Counselling pursues its stated objectives
• Ensure there is regular review of changes that might affect the organisation (political, financial, demographic, etc.)
• Ensure that the charity complies with charity law, company law and any other relevant legislation or regulations.
• Monitor finance to ensure that the charity applies its resources exclusively for its charitable objectives.
• Uphold the good name and values of You and Me Counselling.
• Ensure the effective and efficient administration of the organisation, including having appropriate policies and procedures in place.
• Ensure the financial stability of the organisation.
• Supervise, support and appraise the chief executive officer.
• Hold the chief executive officer to account for the management and administration of the charity.
• Ensure that the organisation acts in accordance with employment law and exercises a duty of care to its employees.
• Identify major risks to the organisation and put systems in place to mitigate or minimise the risks.
• Ensure that the organisation has a governance structure that is appropriate to a charity of its size/complexity, stage of development, and its charitable objectives
• Regularly review your own training needs and create an expectation of continuous professional development throughout the organisation.
• Ensure that trustees have an agreed code of conduct and comply with it, and that there are mechanisms for the removal of trustees who do not abide by the principles stated therein.

Person Specifications

All trustees should demonstrate the following skills and values:

• A commitment to the organisation.
• A willingness to devote the necessary time and effort.
• Good, independent judgement.
• An ability to think creatively.
• A willingness to speak their mind.
• An understanding and acceptance of their legal duties and responsibilities as a trustee
• An ability to work effectively as a member of a team.
• Ability to evaluate and interpret management information and other data.

Specific Skills

The ideal candidate would have one of more of the following:

• Experience in charity law and governance
• Experience in charity fundraising
• Knowledge of counselling or psychotherapy (as a therapist or client)
• Experience in accounting or financial management
• Experience in business development
• Experience in social media or marketing
• A parent of a young person who has experience of mental health issues

Safeguarding Lead Trustee
Location: London (Hybrid)
Remuneration: This is an unremunerated role. However, expenses such as childcare, care for other dependants, and travel will be covered to support attendance at board meetings.

Our client is a registered Charity Incorporated Organisation that aims to support and invest in young people (predominantly 18-25 years old) through their adolescent years which can be difficult because of both personal circumstances and the injustices in society. They fund work nationally, as well as having a specific focus on several counties in the South East of England. The grants they make total c. £3 million per year.

The Trust has evolved a lot over the years and is very much values driven around their mission “to bring lasting change to the lives of young people; investing in them as powerful forces for change and acting upon their right to be heard in pursuit of a fair and just society.” They really want to be a foundation that listens well and gives young people power to change and improve society whilst staying responsible, trusting and progressive. They do this primarily by providing grants to organisations working with young people, influencing youth policy alongside them and investing directly in young changemakers.

The Trust is looking for a new Safeguarding Lead Trustee to join their inclusive, inspiring and professional Board. You will be the champion for safeguarding throughout the organisation and Board and will bring excellent experience around safeguarding young people, with support from the Safeguarding Committee. Our client encourages applications from younger candidates for those who feel they have similar and relevant experience even though this may be your first time board/trustee role.

Most importantly, this individual will be motivated to live the Trust’s values and share their vision of a world where all young people have hope, access to the support they need, a stake in society and influence over their futures. Our client are committed to centering the voices of those they seek to serve. Their board and staff team have relevant lived and learnt experiences to help us fulfil their mission. They listen to the communities they seek to serve both directly and broadly to have as accurate of an understanding as possible about the issues that those they’re here to serve are facing.

For further details about this exciting opportunity, please refer to the full appointment brief attached below. To apply, please click ‘Redirect to Recruiter’.

Deadline for applications: 18th May
Interviews with client: w/c 26th May or 2nd June

We are seeking to recruit an enthusiastic, fast learning Midlands & Wales intern to join our growing team at Human Appeal; helping us with admin tasks, recruitment of volunteers for events and online fundraising campaigns, research for various upcoming events and help with general tasks.

Main tasks include: 

• Administrative tasks such as collating data, contacting signups for various challenges, deployments and events. 

• Assist with administrational tasks relating to fundraising

• Research venues, catering and other fundraising related tasks for upcoming events 

• May be asked to go to occasional events dependent on location 

Knowledge/Experience/Skills required: 

• A good understanding of humanitarian relief

• Effective written and oral communication skills 

• Problem solving skills 

• Ability to prioritise your workload 

Benefits of volunteering with us: 

• Experience of operating within the Fundraising department of an international charity 

• Opportunity to develop knowledge and skills in Fundraising

• Excellent support as part of a friendly team 

• Excellent training opportunities 

• Offer to provide references after 3 months of volunteering 

• Support in developing your CV (should you want it) 

• Opportunities to take part in Human Appeal events 

Learning & Development: 

To enable you to take part in this opportunity Human Appeal will provide:

• A detailed induction to provide you with an overview of Human Appeal 

• Training and shadowing providing all the information and skills needed to fulfil the role

• A dedicated member of staff to provide ongoing support and supervision 

• Payment of “out of pocket” expenses in line with Human Appeal’s expenses policy 

• A volunteer handbook that outlines all of the policies and procedures you will need to be aware of whilst volunteering 

About the role

As the UK 4–10 Programme Team Leader, you’ll shape and lead the strategic direction for our youngest sections—Squirrels, Beavers and Cubs—ensuring they experience a high-quality, exciting programme that equips them with skills for life. You’ll work closely with dedicated volunteers across the UK, supporting and inspiring them to deliver engaging content that meets our national priorities. This role involves setting priorities, overseeing key projects, and leading a motivated team focused on Programme and Community Impact.

You’ll also represent and promote our work at events and workshops, acting as a passionate advocate for what we do. We’re looking for someone with strong leadership skills, experience working with volunteers, and a deep understanding of what young children need to thrive. If you're committed to The Scouts’ values, enjoy collaboration, and want to make a real impact on thousands of young lives, this is your opportunity.

Key tasks

• Strategy - creating and leading the strategy for the sections
• Prioritising - agreeing focusses of the team and balancing different demands
• Projects - sponsoring projects or being part of project teams
• Team - leading and managing the 4-10 Section and Community Impact teams
• Promotion - acting as an advocate for Programme at events, presentations and workshops

Find out more on our webpage...

Vice Chair
Location: London (Hybrid)
Remuneration: This is an unremunerated role. However, expenses such as childcare, care for other dependants, and travel will be covered to support attendance at board meetings.

Our client is a registered Charity Incorporated Organisation that aims to support and invest in young people (predominantly 18-25 years old) through their adolescent years which can be difficult because of both personal circumstances and the injustices in society. They fund work nationally, as well as having a specific focus on several counties in the South East of England. The grants they make total c. £3 million per year.

The Trust has evolved a lot over the years and is very much values driven around their mission “to bring lasting change to the lives of young people; investing in them as powerful forces for change and acting upon their right to be heard in pursuit of a fair and just society.” They really want to be a foundation that listens well and gives young people power to change and improve society whilst staying responsible, trusting and progressive. They do this primarily by providing grants to organisations working with young people, influencing youth policy alongside them and investing directly in young changemakers.

Our client is looking for a new Vice Chair to join their inclusive, inspiring and professional Board. The Vice Chair will provide support to the current Chair and additional leadership to the Board. You will bring experience of working with young people or within/around youth led organisations. This individual will be able to be an effective ambassador and will bring an understanding of boards and charity governance, ideally though a previous board role or experience in an aligned role. The Trust provides training and ongoing support, and they looking for someone committed both to the role and to continuous learning.

Most importantly, this individual will be motivated to live the Trust’s values and share their vision of a world where all young people have hope, access to the support they need, a stake in society and influence over their futures. They are committed to centering the voices of those thet seek to serve. The board and staff team have relevant lived and learnt experiences to help us fulfil the Trust’s mission. They listen to the communities they seek to serve both directly and broadly to have as accurate of an understanding as possible about the issues that those they’re here to serve are facing. Our client encourages applications from younger candidates and for those who may not have previously held a Chair or Vice Chair role.

For further details about this exciting opportunity, please refer to the full appointment brief attached below. To apply, please click ‘Redirect to Recruiter’

Deadline for applications: 18th May
Interviews with client: w/c 26th May or 2nd June

About Roots Academy

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 2000 students across the UK & Canada.

Role Summary

The HR Lead will be the focal point for all HR tasks in Canada. This will include supporting the Canada team with recruitment, maintaining HR files, keeping accurate records in line with compliance requirements, issuing volunteer agreements, and ensuring the Canada team are compliant with Canadian employment law.  

Key tasks

• Recruitment – supporting with role descriptions, advertising positions, arranging interviews and onboarding new starters.
• Compliance and employment law – requesting IDs and other documentation as required, supporting with training requirements, and advising the leadership team on best practice.
• HR Admin – managing the contracting / volunteer agreement process, ensuring personnel files are kept up to date and accurate record keeping of all HR files.

What we’re looking for

• Prior experience in an HR role, HR qualification would be a bonus
• Strong interpersonal skills, and the ability to be diplomatic
• Understanding of the importance of confidentiality
• Experience handing sensitive information desired but not essential
• Strong understanding of the Muslim Community in Canada, and belief in Roots Academy’s vision

What we have to offer

• Contribute to a growing organisation that educates and empowers the Muslim community.
• Access to in-house tarbiyah sessions to develop your deen.
• Receive continuous rewards for facilitating Islamic education through Roots Academy.

Please note: This is an unpaid volunteer position. Volunteers can claim expenses for food, travel, and equipment in line with the Expenses Policy.

Title:  Communications volunteer

Summary

Help us grow and engage our audiences by creating communications materials for us to use externally and across our website, social media, print materials and newsletter, so that we can help support the mental health of more women across Sussex.

Description

Our charity delivers counselling and therapeutic groups for women across Sussex. We are looking for an experienced communications professional to work with to support with all or some of the following:

Communications:

· Help to create a communications plan with the CEO, mapping out key activities and campaigns over the year

Social media:

· Assess our current social media and make recommendations to improve content and engagement

· Design and create weekly posts and reels using Canva

· Create 1-3 social posts per week

Newsletter:

· Re-purpose key social posts for our monthly e-newsletter, using MailChimp

Outreach:

· Build a partner communication list and liaise with key organisations and share key materials with them, such as leaflets and information about our services to raise our profile

· Build contacts and reach out to potential press to raise awareness of our organisation

Events:

· Assist with fundraising events and promotion of these from the Brighton 10K run, our Christmas raffle and party.

You will be working with the CEO who will provide our existing brand/style/logo guidelines and brand research/user personas.

What impact will they have?

Your creative output will shape how we present ourselves to our clients and funders. With your help we will be able to continue to reach and support more women across Sussex.

About the volunteer

Description

We are looking for a volunteer who:

· Has experience in creating and writing communications materials such as social media posts

· Ideally has experience in Canva and MailChimp

· Has the ability to quickly understand the needs of our team / organisation / participants

· Has good communications and organisation skills

· Understands the resource constraints of a small charity and is able to work with these.

Skills

· Marketing and communications

Where and when

Location

Can be fully remote or partly remote if based near Brighton.

Time

Time commitment

· 0-6 hours / week – the role could be an ongoing role

Volunteer availability

Either inside or outside office hours.

Application details

Application instructions: please send published content examples (social, blog or e-newsletter posts) a CV and details of your availability and interest in the role 

Help Us Transform Lives Through Better Systems

Unify Giving is looking for a dedicated volunteer to help optimise our CRM systems and workflows using Monday. com. This role is crucial to ensuring individuals experiencing homelessness receive timely and effective support through our platform.

What You'll Do:

• Set up and optimise Monday. com workflows for our beneficiary management
• Create automation systems to streamline our support processes
• Collaborate with our founders and tech team on integration solutions
• Help develop a sustainable CRM strategy as we scale across the UK and beyond

What We're Looking For:

• Experience with Monday. com and workflow creation
• Understanding of CRM principles and best practices
• Passion for using technology for social impact
• 4-6 hours per week availability (flexible scheduling)
• Bonus: Digital marketing experience

Why Join Us:

You'll be working with a passionate, innovative team that's already making real impact - supporting vulnerable individuals through direct financial assistance via our groundbreaking platform. Your systems expertise will directly translate to more people receiving the help they need.

Ready to Make a Difference?

Step 1: Download our app and explore how we're connecting donors directly with those experiencing homelessness.

Step 2: Apply here to join our team and tell us about your CRM experience.

Join us in creating a more unified approach to tackling homelessness - one workflow at a time! ��

About TLC 

The Trans Legal Clinic is the first trans-led specialist gender identity legal practice and registered charity in the UK. The mission of the Trans Legal Clinic is simple; we provide free and accessible legal help to transgender and non-binary people in need. Our overarching vision is a society where all people have access to the legal resources required for gender self-determination and where gender diversity is not just accepted but embraced, with trans* people equipped with the necessary legal tools to navigate the world in their affirmed gender. 

Service Introduction 

The Social Media department is integral to our organisation. The social media team works together to create informative and entertaining content to build a community around the Trans Legal Clinic. We have assisted over 70 clients since October 2023.

Our Social Media department is made up of committed Social Media Content Officers, working under the Social Media Manager. 

Key tasks and responsibilities 

Design and Content Creation 

Be adept and comfortable using Canva, with an eye for design. 

Create engaging and eye-catching posts and content for Instagram, TikTok, LinkedIn. 

Write engaging captions and copy for social media content to drive engagement across social media channels.  

Confident using video editing software and a willingness to learn new editing software as and when required. 

Write and edit scripts for video posts. 

Teamwork 

Engage with assigned tasks and support other volunteers in the social media team.

Keep your fellow volunteers and manager updated on your content creation and any issues you encounter throughout the process.   

Set out to reach team performance targets.

Attend team meetings and contribute to discussions.

Be respectful to colleagues and support good communication between all stakeholders. 

Work with caseworkers to create content for specific raised issues. 

Research and Outreach 

Create resources for the organisation and those seeking information on our website in a digestible way. 

Reach out to other organisations, especially those that work with trans* people, to collaborate and share knowledge and resources.   

Conduct research into relevant topics and how they affect trans* and gender diverse people. 

Review 

Review and evaluate own performance to identify strengths and areas for development. 

Undertake development and training opportunities. 

General 

Adhere to Trans Legal Clinic’s Policies and Procedures at all times. 

Cover for other members of the team and department as necessary. 

Be proactive in reviewing and evaluating own performance and identifying upon areas for improvement and development. 

Undertake any other duties compatible with the level and nature of the role and/or reasonable duties required by more senior members of staff. 

Attend and participate in external meetings and briefings as required. 

If you are inspired by faith to volunteer at senior level for a leading Christian charity operating in some of the world’s most vulnerable communities in 26 countries in Africa, Asia, the Middle East, and Latin America and the Caribbean, then this role could be the perfect role for you. 

Christian Aid is looking to appoint a Trustee with professional accountancy qualifications and senior financial experience to join our Board and our Finance, Fundraising and Investment Committee or our Audit and Risk Committee.

In this recruitment round, we are looking for up to two candidates with professional expertise in senior financial including professional accountancy qualifications

Board members are expected to be active Christians so as to help lead, direct and develop Christian Aid as the Churches’ agency for international development and poverty eradication.  Christian Aid values diversity in its Board and welcomes people from all sections of the Christian community.

As a trustee, you will be appointed for an initial four year term, and are eligible to be re-appointed for further terms of office, limited to a maximum of eight consecutive years.

Trusteeship is voluntary with no salary payable, however reasonable out-of-pocket expenses will be reimbursed.

For further information, see the role profile below and our website

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

About the volunteer role

The aim of our E-Commerce Assistant role is to provide administrative and operational support to the E-Commerce Manager, assisting with online sales, customer service, and digital marketing initiatives

Key tasks

· Product Listings: Assist in creating and updating product listings on our e-commerce platform.

· Order Processing: Assist in processing orders, including packaging and dispatching items.

· Customer Service: Provide support for customer inquiries via email, ensuring a high level of customer satisfaction.

· Compliance: Ensure all e-commerce activities comply with relevant regulations and guidelines.

· Administrative Support: Provide general administrative support to the E-Commerce team.

About You

· Communication Skills: Good communication skills.

· IT Literacy: Comfortable using MS Office applications – Outlook, Word, Excel.

· E-Commerce Platforms: Familiarity with e-commerce platforms e.g., Shopify & eBay

· Organisational Skills: Good organisational skills.

· Attention to Detail: High attention to detail.

Experience & skills you will gain

· Experience working as part of a team.

· Experience working within an e-commerce administrative role.

· Gain hands-on experience in the dispatch process, including packaging and shipping.

· Experience in managing product listings and inventory.

· Exposure to customer service practices in an online retail environment.

· Experience in digital marketing.

· Exposure to sales analysis and reporting.

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.