Information systems project manager jobs in north norfolk, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone to take an active lead in setting up the new Shed and working with our wider staff team and volunteers. You will be able to promote the project to encourage participation by giving talks, arranging taster sessions and using social media. You will also arrange short courses and training sessions and ensure new participants are briefed on health and safety. You will have good interpersonal skills and enjoy working a part of a team.
The client requests no contact from agencies or media sales.
We are looking for a team member who is passionate about applying therapeutic approaches in non-clinical group settings, can inspire and support young people to take the lead in devising their own work, and committed to delivering wellbeing through creativity. You’ll bring a therapeutic lens to help shape a pioneering new school engagement project, developed in partnership with local primary and secondary schools and youth clubs. As part of the DreamArts family, you’ll benefit from ongoing professional development that explores the fusion of arts and therapy.
Project Overview
The Inspiration Academy will support Years 6-8 to engage with education, strengthen attainment and wellbeing, develop leadership skills, and build a sense of belonging. It is part of a new Belonging Partnership which represents a unique opportunity over 3 years to make a difference to young people during one of the most challenging periods of their lives. The partnership will enable us to track progress and share practice, with multiple perspectives available to assess how young people have benefited, including teachers and parents/carers. We know how rare such opportunities are and we are therefore hugely excited about it.
DreamArts’ contribution to the partnership is the Inspiration Academy, designed to reach 150 pupils in 5 primary schools annually. Of these, 30 young people identified as at-risk of disengagement receive tailored group-based support as they transition to Pimlico Academy.
Year 6 students from partner primaries will choose and explore a meaningful issue and lead a creative campaign for their school community. Those at risk of disengagement will work alongside peers, taking on positive roles that reshape their self-perception.
A week-long summer intensive will equip at-risk students with a ‘toolkit’ to navigate the academic, social, and emotional challenges of secondary school. Once at Pimlico Academy, they’ll train as Inspiration Ambassadors, delivering workshops to future cohorts.
Additionally, Family Express will provide parents/carers with a creative space to explore challenges alongside their children and other families, strengthening relationships and resilience. Through these opportunities, young people will be supported to build a sense of belonging within their schools and within their wider community.
Responsibilities
The Project Therapist will work alongside the Project Lead and provide a group-based creative therapeutic approach to the planning and co-delivery of the Inspiration Academy. You will help identify mental health and educational needs and co-develop strategies for reducing barriers to participation so that young people can:
· Explore who they are
· Build positive relationships with peers and adults
· Improve their sense of belonging within their school community
In last year’s staff satisfaction survey 100% of team members felt inspired at DreamArts to do their best at their job, and 100% said that their voice and skills matter at DreamArts.
‘DreamArts has a profound impact on the lives of young people and is a model of exemplary practice.’ - The Royal Central School of Speech & Drama, Impact Study
DreamArts has a mission; to transform young lives by fusing arts and therapy.
For over two decades, DreamArts has worked directly in the community, making a difference to the lives of over 500 young people each year in some of London’s most deprived areas—empowering them to explore who they are, build positive relationships and develop emotional wellbeing.
Our award-winning projects put young people in control: from devising new mini-musicals and immersive theatre, to young carers curating photography exhibitions and young refugees touring their original beatbox plays across the UK. Alongside this, our free therapeutic services offer vital support as mental health crises among young people continues to grow.
DreamArts is committed to providing an integrative and inclusive programme and not to discriminate on the grounds of race, ethnic origin, nationality, or culture. We are also committed to being a diverse and culturally representational organisation, therefore any applicant that identifies from a minoritised background and meets the essential criteria will be automatically selected for an interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Test Analyst, you will be responsible for ensuring the quality and reliability of software applications, most notably our Salesforce CRM system, through rigorous testing and analysis.
You will work closely with developers, project managers, and other stakeholders to identify and resolve issues, ensuring that the final product meets the highest standards of quality and performance.
Experience testing Salesforce or a similar CRM system is essential for this role.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 10th July 2025
Interview date(s): TBC. Early applications are encouraged as interviews may take place on a rolling basis ahead of the closing date.
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Digital Communications Officer
Responsible to: Senior Communications & Engagement Manager
Salary: £30,000 per annum
Location: Head Office, 5 Trinity Street, London, SE1 1DB
Hours of work: Full time - 35 hours per week (Minimum two days per week in the London office). Occasional weekend and evening work with time off in lieu (some domestic and international travel may be required)
The package also includes:
• 8% employer pension contribution
• 25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas period
• Season Ticket Loan
About USPG
USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.
About the Role
Reporting to the Senior Communications & Engagement Manager as part of a highly functioning and creative team, this vital role will work across all media and channels to raise the profile of USPG and its partners and their work:
• Oversee the day-to-day running of our website and social media channels.
• Liaise with colleagues and partners to gather information and use it to create engaging collateral which informs, inspires, and sometimes challenges.
• Support the digital growth of USPG through SEO and Analytics
• Monthly digital and media reporting
About You
You are an organised and digitally aware communications professional. You can take complex subjects and communicate about them in simple and effective ways that speak to specific audiences. You understand the importance of reporting on website and social media performance to understand USPG’s audience and to adjust and improve. You are comfortable working in a small and creative team and are confident speaking to the wider organisation. You can juggle numerous projects and deadlines at one time.
You will demonstrate considerable cross-cultural awareness and an ability to communicate in a way that is sensitive and appropriate. You demonstrate an aptitude for collaborative teamwork and the ability to work independently on your initiative. It is expected that the postholder will be inspired by the work of USPG and in agreement with its Christian ethos and that they will be comfortable writing in a way which reflects this.
This is an ideal opportunity for someone looking for an exciting and varied role within charity communications or a communications/marketing professional who wants to move into the charity sector. However, if you don’t necessarily fall into these categories, but have the right skills for this role, please get in touch.
We bring people together from different parts of the global Church in mutually enriching conversation and profound encounters.


The client requests no contact from agencies or media sales.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
As a Project Officer you will be involved in a range of project work working as part of our wider team and supporting a range of colleagues and project tasks, as well as coordinating activities across the team. You will provide project management support to Managers and staff, ensuring that all project documentation such as project plans, highlight reports, lessons learned reports, risks and issues logs are maintained to a high standard. The post holder will be responsible for their own workload, including having responsibility for preparing meeting agendas and papers, managing the teams calendars and email account.The successful candidate will have excellent communication skills, both written and verbal. You will collaborate with clinical and operational teams to diagnose the root causes of issues, design and test solutions, and enact sustainable changes. Projects range from estates programmes to clinical pathway redesign, to digital innovation schemes or supporting individuals to deliver a QI improvement.
We’re looking for colleagues who are organised, proactive, positive and flexible. Most importantly, we are looking for people who are passionate about improving outcomes and delivering changes that make a real difference for our children, families, communities and services.
The job is based on site in one of our hospices 3 days a week and flexibly either at the hospice or at home for the other 2 days a week.
Key Responsibilities:
Administrative Support: Provide comprehensive administrative support to the project management team, including scheduling meetings, preparing agendas, and maintaining project documentation
Tracking Progress: Monitor project progress and update project timelines. Report any deviations from the plan to the Project Manager
Database Functionality: Implementing the improvements required to the Caredatabase forms and systems across different teams in the care directorate
Coordination: Coordinate project activities, ensuring that all team members are aligned with project goals and deadlines. Facilitate communication between stakeholders and team members
Documentation: Maintain accurate and up-to-date project documentation, including project plans, status reports, and meeting minutes
Budget Management: Assist in tracking project budgets and expenditures, ensuring that financial resources are used efficiently
Stakeholder Communication: Serve as a point of contact for stakeholders, addressing inquiries and providing updates on project status
Risk Management: Identify potential risks and issues within the project and assist in developing mitigation strategies
Quality Assurance: Ensure that project deliverables meet quality standards and are delivered on time.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions.
- Stakeholder pension scheme
- Employee contribution 3.5%
- Shooting Star Children’s Hospices contribution 4.5%
- Additional contributions – we will pay 1% above the contribution up to a limit of 7%
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Eye care
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and an enhanced DBS Check.
Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
IPSO – the Independent Press Standards Organisation – is the regulator of most newspapers, magazines and digital news sites in the UK. Through our work, we hold the press to account, protect the public when they need us and encourage high standards in the press, whatever the format, channel, or subject of the coverage. In joining IPSO, you will become part of a small professional, vibrant and fast-paced organisation and contribute to building our reputation as a trusted and independent champion of high-quality press and online news.
We are recruiting a Standards Policy Officer to join our small and friendly Standards and Regulation team.
About the role
The role of the Standards and Regulation function is to monitor newspaper, magazine and digital publishers’ compliance with the Editors’ Code of Practice and to take action to address concerns about editorial standards, including by undertaking investigations into serious standards failures as necessary. It’s a busy team that coordinates closely with others at IPSO and outside the organisation, engaging with members of the public, journalists, and experts on a wide variety of subjects. Some recent issues that the standards team has worked on are reporting of sexual offences, suicide, major incidents, and domestic abuse.
As the Standards Policy Officer, you will carry out a range of tasks, including analysing information drawn from complaints received by IPSO, supporting the annual statements process and engaging with a range of representative groups who have concerns about press reporting. You will work closely with the Head of Standards and other colleagues across IPSO.
This is a role for someone who is interested in news and journalism, has excellent communication and analytical skills, and enjoys working with others to achieve a shared purpose. Candidates who demonstrate relevant experience will be given an opportunity to demonstrate their skills through a written exercise prior to short-listing for interview. This means that we can measure candidates’ relevant skills directly and make a fairer decision on which applications to take forward.
At IPSO we believe strongly in personal development. All new starters receive a full induction to ensure that they are ready to succeed in role. We are always looking for people who bring a different perspective and welcome applications from those with skills gained in another context that can be transferred to our work. Although no previous experience is required, a background in regulation or compliance may be an advantage.
There is a competitive starting salary of £34K. In addition, we offer a comprehensive benefits package. This includes hybrid working (typically Tuesdays and Wednesdays in the office for most roles), 25 days annual leave plus bank holidays, season ticket loan, cycle to work scheme, a contributory pension scheme, life insurance, an employee assistance programme, private GP service and up to £60 per month towards gym membership or other healthcare/welfare benefit.
At IPSO, we want to create a culture which recognises, values, and respects that people are different. We believe that representing the diversity of the society in which we work is fundamental to our goals of protecting people and promoting freedom of expression.
We are committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know that diverse teams allow for a more creative and productive environment, and we strongly encourage applications from a wide range of people regardless of age, disability, sex, sexual orientation, gender (identity, expression or reassignment), marriage or civil partnership, pregnancy or maternity, race (including colour, nationality, ethnic or national origin), religion or belief and socio-economic background.
How to apply
IPSO will reimburse reasonable travel costs for attending interviews. If you require a reasonable adjustment, please include that information with your application. In-person interviews are preferred but IPSO conducts interviews by video call where needed and candidates choosing this option will not be disadvantaged. The job description for the position can be found attached below.
To apply, please click the apply button to be redirected to the IPSO vancancy page. Applications must be in by 5 p.m. on Monday 14 July.
The client requests no contact from agencies or media sales.
We have an exciting new opportunity to join Icebreaker One as a Senior Administrator
About Icebreaker One
We are a diverse collection of like minded people whose expertise spans policy and science, finance and engineering, data and systems—working together to tackle one of the greatest challenges of our time. We need your help.
Our mission is to make data work harder to deliver net-zero outcomes.
The role
Reporting
You will be a member of the PMO team, working closely with Icebreaker One’s project managers. You will be responsible for supporting the successful delivery of projects and secretariat functions as directed by the Programme Director, Head of Project Management and the Programme and Policy Manager.
Responsibilities
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Project administration
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Creating meeting templates, slide decks and documents
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Attend meetings to take meeting minutes
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Proof-reading project documents and artefacts
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Assisting the project manager with task management using the Jira tool and preparing meeting agendas
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Icebreaker One secretariat administration for Steering and Advisory Groups
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Preparation:
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Oversee diary management, meeting planning and scheduling
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Creating Zoom meetings
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Logistics, and room bookings for in person meetings/events
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managing and updating attendee tracking lists
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Prepare, collate and distribute meeting materials well in advance to attendees
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Creating voting forms for items needing endorsement
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Ensuring co-chairs are supported in meeting logistics
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Execution
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Host / managing Zoom/Teams for online meetings
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Attend meetings to take meeting minutes, and post-meeting cleaning up the notes afterwards (for easy reading)
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summarising outputs
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Tracking voting form responses and, if required, following up with individual members to ensure quorate is reached
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Post-AG wash up
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Writing, disseminating, and publishing Advisory and Steering Group minutes
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Writing/summarising, coordinating and sending post-event follow up emails and voting summary reports
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Updating the SG/AG action tracker log of actions, ensuring follow-up with action owners before each meeting.
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Inbox Management: Oversee the Secretariat mailbox to ensure effective communication, timely responses, and coordination of meetings, while maintaining organised records and distributing information as needed
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Public webinar and in person events administration
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Coordinating panellists, preparing agenda and slide deck templates
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Managing Eventbrite & calendar invitations, Zoom administration
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Assisting with the coordination of onsite logistics
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Participating in weekly Show & Tell meetings
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Additional ad hoc administrative tasks as appropriate
Results
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Ensuring the smooth running of IB1 projects, meetings and Steering and Advisory Groups
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Ensuring project managers and meeting participants have all the required information to carry out meetings and activities
Knowledge, Skills, Experience
Demonstrable experience of:
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Attention to detail and administrative skills
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Ability to understand and take real-time notes in complex meetings
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Working with and in support of a group of team members
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Highly organised and capable of managing time and tasks effectively and independently
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Familiar with using and applying Google Suite/Workspace, Slack, Zoom, social media and other tools for working remotely and in the open
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The ability to work in a collegiate, collaborative and open environment
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Experience in supporting, coaching and delegating to junior administrators
Desirable
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A working knowledge of the UK’s Net Zero landscape
Our approach
Fundamental to the success of our programmes is that solutions are developed in collaboration with the sector, for the sector and by the sector.
Our Icebreaking approach underpins all our work and feeds into continuous iterative development.
Research sits at the heart of our systems-based approach and spans climate, finance, policy and industrial sectors (e.g. energy, water, transportation, built world, agriculture).
Our Data Services team deliver market-facing services, including Trust Frameworks
Our Membership, Community and Communications teams develop strategies that allow us to work in open, transparent ways and continuously seek industry feedback.
All work is delivered using an agile-based, modular and iterative approach that includes continuous feedback from research and open consultations. Feedback and documentation are published alongside responses and actions taken on our website.
All outputs, reports, developments and deliverables undergo internal quality assurance. Early-stage research is presented in a weekly Show and Tell for internal, external and peer feedback; fortnightly heartbeat sessions with clients and funders, checks on direction of travel and shows work early; sharing draft materials for feedback is core to our process.
Benefits of being an Icebreaker?
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Flexible working - to help you work around your needs and commitments we operate a four-day week, and don’t have work or meetings booked on a Friday.
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Remote working - we may all be working remotely but it doesn't get in the way of us working closely. Regardless of whether working remotely is by choice or by necessity - daily standups and regular work and non-work related hangouts mean you are connected to the team.
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Supportive working - Bring and share what you know as you’ll be working with people willing to learn and share knowledge. Foster support in getting the most of the virtual/remote TX from using GoogleDocs/GSuite to Show & Tell sessions
Apply today
Email your cover letter and CV/links to pages that show us what you have done, and can do, to help us achieve our mission
Applications must be received by 0900 GMT 2025-07-03
As a team, we are committed to equality and creating an inclusive culture with diverse and balanced backgrounds. We actively encourage applications from everyone and will help to support you to reach your full potential and to be yourself in a working environment based on dignity, respect and mutual support. Before applying you will need to ensure you have the right to work in the UK and can provide documentary evidence of this.
The role does require the applicant to be able to work within a UK time zone
Full details are avaialble on our website
Our mission is to make data work harder to deliver net zero.

The client requests no contact from agencies or media sales.
Role Purpose
Winston’s Wish is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. This role is new and exciting and will play a vital part in helping Winston’s Wish turn up the dial across our high value fundraising.
As Philanthropy Manager you will be responsible for growing income from major donors and Trusts and Foundations through excellent donor stewardship. Leading a team of committed Trust fundraisers, you will focus on identifying prospective individual donors and foundations and develop lasting relationships with them. You will also support the management of relationships with existing donors, ensuring all donors have an excellent experience of supporting Winston’s Wish and understand the impact of their support on the lives of grieving children.
Main Responsibilities
Leadership
- To lead and inspire the Philanthropy team fostering a collaborative and high culture that delivers against income and objectives.
- Provide clear and supportive leadership that motivates staff to achieve, develop and grow in their roles.
- Undertake quarterly reviews for all direct reports.
Philanthropy Fundraising
- Cultivate and maintain relationships with high-value donors, ensuring effective solicitation, stewardship, and follow-up to secure significant contributions (six-figure gifts).
- Build and maintain a portfolio of Trust & Grants supporters. Responsible for researching, approaching and developing compelling applications with a focus on ensuring Trusts & Grants provide a long-term, diverse and sustainable income stream.
- Lead the development and stewardship of the Philanthropy board to identify and secure transformational (6-7 figure) gifts and the development of the Business development Board to open opportunities with Corporate Partners.
- Write and design a compelling case for support that is tailored to our High Value audiences.
- Lead on planning and delivering successful high value cultivation events.
- Represent Winston’s Wish at fundraising events and meetings with internal and external stakeholders.
- You will identify new major donors and Trusts and Foundations who have the potential to make a significant difference to the lives of grieving children. You will develop and implement cultivation strategies to turn prospects into supporters.
- You will work with the Individual Giving Manager to identify mid-level donors who could be stewarded into the major donor pipeline.
Strategy, Planning and reporting
- You will work alongside the Director of Income Generation to support the development and implementation of a new Philanthropy strategy covering development of a prospect pipeline, building a culture of peer referrals, annual targets and personalised engagement plans.
- Lead on developing and delivering effective stewardship journeys and cultivation plans.
- Produce regular reports on fundraising activity, analysing performance against targets, and identifying areas for improvement and growth.
- Work with the Director of Income Generation to develop the annual budget, including leading on monthly performance reports and contributing to quarterly reforecasts and reporting against KPI’s and milestones.
- Undertake research and make use of tools to identify potential High Value partners.
Collaboration
- Work closely with the Director of Income Generation, SLT and other teams to maximise high value fundraising opportunities.
- Where appropriate, you will involve Winston’s Wish senior staff and the Board of Trustees to make the most of opportunities to engage and build relationships with existing and potential supporters.
All Staff
- Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
Person Specification
Essential
- A proven track record in high-value fundraising, including securing 6-7 figure donations from high-net-worth individuals, trusts, foundations, and businesses.
- Track record of converting cold prospects to planned gifts of 6-7 figures.
- Experience in effectively developing, managing and reporting complex income and expenditure budgets.
- Exceptional communication and negotiation skills, with the ability to influence at senior levels and excellent written skills.
- Experience of successfully engaging trustees and/or senior volunteer committees to drive philanthropic income.
- Excellent relationship-building and stakeholder management skills.
- A proactive and results-driven mindset.
- Experience of researching and prospecting.
- Strong interpersonal skills and the ability to relate with senior stakeholders both internally and externally.
- Highly professional, flexible and committed to achieve and exceed KPIs.
- Ability to manage projects and associated budgets.
- A self-starter with strong team working skills.
- Excellent time management and organisational skills with the ability to prioritise work, handle conflicting demands and meet tight deadlines.
- A creative thinker and quick to respond to opportunities.
Desirable
- Understanding of child bereavement.
- Evidence of continued professional development.
- Experience of using Salesforce CRM System.
Recruitment Timetable
Application deadline: Tuesday 1st July 2025
Interview date: Wednesday 9th July 2025
Interview location: MS Teams
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Winston’s Wish is a charity that helps children, teenagers and young adults find their feet when their worlds are turned upside down.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Wenlock Road, London N1
Salary: £40,560 per annum (DEC Grade 5 Manager)
Contract status: Full time. 2 years fixed term (subject to a further extension)
About the role
We are seeking an experienced and enthusiastic Social Media Manager with strong content creation skills who will lead on our organic presence across multiple channels. This is an exciting time to join the Communications team as we develop our social media platform strategies, increase our collaboration with talent and influencers, align our organic and paid digital presence and experiment through a test-and-learn approach. If all of this excites you then this could be the role for you.
***Please download the job description for full details***
About you
You will have expertise in driving engagement and awareness across multiple channels, be skilled at producing and commissioning creative content, strong experience in community management and be up-to-date on the latest trends and changes in the social media landscape. Experience of working in the charity sector and a sound understanding of what makes good fundraising content would be a distinct advantage.
The ideal candidate will be experienced in working within the parameters of an established brand whilst driving innovation and maximising creative opportunities. You will be equally at home with the day-to-day management of social media accounts as with working with the Head of Communications and Content to develop and deliver our strategic objectives using data and insights.
What we offer
Flexible working hours (outside of an appeal)
25 days annual leave, rising with length of service (3 years: 27 days. 5 years: 30 days)
3% employers’ pension contribution, rising to 8% post probation.
HealthCare Cash Plan, providing an array of health services, (~£1, 660 cash value, per year)
Wellbeing support
Discounted access to various health club providers (via Gympass).
Discounts schemes for various retailers and businesses
Discounted tickets for events
Season ticket loan (post probation)
Financial hardship loan (post probation)
Cycle-to-work & Car scheme (post probation)
About us
The Disasters Emergency Committee (DEC) brings together 15 leading UK aid charities to raise funds quickly and efficiently at times of humanitarian crisis overseas. This role will require you to lead on organic social media as part of the DEC Communications team, working closely with the Digital and Innovation team in Fundraising, collaborate with social leads across our 15 member charities and public figures through our talent agency. During appeal launch periods it will also involve managing a small social media team of volunteers.
All roles at the DEC are based in our London office. We operate a hybrid working model, with some non-negotiable office attendance. Please note, during the two-week appeal launch period, staff are required to work extremely long hours, in a faced-paced busy environment, with mandatory office attendance.
How to apply
If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV and cover letter [i.e. please state your initials only, not your full name]. If you include links to social media work or an online portfolio please state clearly what your role/contribution was.
Please send your application by 9am, Monday 21st July 2025. Early application is advised as we will be reviewing applications as they arrive and may hold initial interviews before the application deadline.
We are unable to support applications for our vacancies if you do not have the right to work in the UK.
The DEC is an equal opportunities employer and encourages applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Supporter Contact Manager
Salary: £48,166 to £49,558
Location: London
Tenure: Permanent - Full Time
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. We work with our partners and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want
Are you a keen advocate of women and girls’ rights in emergencies?
Are you ready to take the lead in delivering an exceptional supporter experience and shaping the way people engage with one of the UK’s most impactful international charities?
Then we'd love to hear from you!
ActionAid UK is looking for a dynamic and compassionate Supporter Contact Manager to lead our dedicated contact centre team. This is your opportunity to drive excellence in supporter engagement, ensuring every interaction reflects our values of justice, dignity and empowerment.
This role sits at the heart of our fundraising operation, where no two days are the same. You’ll be responsible for managing a multi-channel team that handles everything from phone and email to SMS and social media, ensuring every supporter is heard, valued and inspired to remain part of our mission. As the leader of this team, you will ensure not only high-quality service delivery but also that each supporter touchpoint aligns with our “Every Supporter Matters” ethos and feminist leadership principles.
Your impact will be felt across the organisation. You’ll collaborate with teams in fundraising, digital, compliance, data and beyond—ensuring smooth operations and continuous improvement across systems and processes. You’ll guide the development of performance frameworks, bring fresh ideas to enhance our contact strategy, and champion innovation through digital tools like webchat and WhatsApp. We’re looking for someone with a natural flair for leadership and a passion for service excellence. If you thrive on motivating teams, improving systems, managing complaints with empathy, and ensuring every supporter feels truly connected to our cause, then this is your chance to lead with purpose. At ActionAid, we don’t just respond to the world’s challenges—we work to transform them.
We are seeking someone with experience of leading a contact team or similar in a complex work environment, experience of a contact centre environment and associated systems and processes as well as experience of contributing to an operations management team. An understanding of CRM and contact systems and ability to manage project change processes as well as a commitment to work in person from our London office 2 days a week.
Be part of something bigger. Apply to join ActionAid UK and lead the charge in how we connect with the people who make our mission possible.
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional information
Diversity, equality, inclusion and belonging:
Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.
AAUK is a Disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions.
Programme Manager to oversee all of CHIPS' work in Brixton with young people and families.
About CHIPS
CHIPS (Christian International Peace Service) aims to bring about peace and reconciliation in areas of conflict or tension. We have over 59 years’ experience helping communities in the UK, Cyprus, India, the Philippines, Northern Ireland and Uganda; with our current projects being in Northern Ghana and Brixton, UK. We help communities build futures free from violent conflict through practical projects that both tackle the root causes of the division and bring the sides together to build trust and healthy relationships.
Our Vision: Our vision is for a world where conflict is met with peacemaking, division gives way to reconciliation, and communities work together to build sustainable peace.
Our Mission: Rooted in Jesus' example of peace and reconciliation, we accompany communities affected by violent conflict, fostering relationships, taking practical action, and building a foundation for lasting peace.
Our Philosophy:
- We go where we are invited
- We live in the heart of the conflict
- We take sides. Both sides.
- We are committed for the long term
About the Role
This is a really exciting time to join CHIPS (Christian International Peace Service) as we approach our 60th anniversary — with deep roots in peacemaking and a fresh vision for the years ahead. We’ve recently launched a new organisation-wide strategy, and we’re looking for a passionate and dynamic Programme Manager to lead its implementation within our Brixton project.
You’ll be stepping into a unique and influential role, responsible for shaping and growing our work in South London. As the Programme Manager, you will oversee our team in Brixton — including the Family Support Coordinator, the Connection Builder (Youth and Comms), and a group of dedicated Sessional Youth Workers. You’ll bring strategic direction, strong leadership, and hands-on oversight to ensure the programme remains responsive, relational, and transformative.
You’ll be joining a young and vibrant team committed to building peace and hope in some of the hardest places. This role will stretch and challenge you — but it will also offer huge opportunities for personal and professional growth. It’s a role for someone who feels deeply called to serve God by walking alongside those often considered the least and the last in society, and who believes that real change happens through deep relationships and persistent hope.
Key Responsibilities of Programme Manager
- Lead the strategic development and delivery of our Brixton programme
- Manage a local team and foster a values-led, collaborative culture
- Oversee programme operations, safeguarding, finance and MEAL
- Build strong relationships with community partners and stakeholders
- Champion CHIPS’ Christian peacemaking ethos and relational approach
About You
We’re looking for a Programme Manager who:
- Has a deep, lived Christian faith and a heart for justice and reconciliation
- Has experience managing community or youth programmes
- Is a confident leader with excellent relational and organisational skills
- Understands the challenges facing young people and families in urban contexts
- Thrives in a role that blends strategy, delivery and day-to-day management
Details
- Title: Programme Manager (Brixton)
- Location: Brixton, London
- Hours: Full-time or 80% (28 hours min)
- Salary: £37,000–£41,000 (FTE)
- Start: September 2025
- Contract: Fixed term to August 2026 (with expectation of renewal based on funding)
- Application Deadline: Monday 7th July at 6pm
We accompany communities affected by violent conflict, fostering relationships, taking practical action, and building a foundation for lasting peace.




The client requests no contact from agencies or media sales.
The National Youth Agency is looking for a new Local Quality Advisor to join our Youth Work Innovation & Development Team.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £37,826 per annum
Remote: This role is homebased (within the UK) with occasional travel for staff residentials and other events.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
Responsibilities will include:
- Support the Local Quality and Improvement Manager in delivering key Local Offer programmes, such as the Peer Review and Peer Network Programme, helping Local Authorities and organisations meet the needs of young people and fulfil their Statutory Duty (Section 507B).
- Assist in the coordination and delivery of traded services related to Quality Standards and Organisational Development, ensuring high-quality support for partners.
- Contribute to the development, quality assurance, and standardisation of NYA resources related to Quality Standards, working collaboratively across NYA teams.
- Promote NYA standards and resources to the sector, offering support and training to encourage adoption and effective use.
- Identify and deliver support to non-commercial requests, including those from VCSE organisations and Town and Parish Councils seeking information, advice, and guidance.
- Engage with the Local Policy & Partnerships Manager and the NYA Knowledge Team to gather and share sector insights, promoting knowledge exchange across NYA teams and the wider youth work sector.
- Support collaboration with Local Authorities and partner organisations to raise awareness of NYA programmes and encourage engagement with Quality Standards.
- Utilise NYA tools, including CRM and Project Management systems, to help generate timely and relevant performance and financial reports that inform decision-making and support effective programme delivery.
Our ideal Local Quality Advisor should have the following:
- Demonstrated experience supporting the delivery of programmes or projects within the youth work, education, or voluntary sector.
- Strong understanding of youth work principles and the statutory duties of Local Authorities (particularly Section 507B).
- Ability to work collaboratively with a range of stakeholders, including Local Authorities, partner organisations, and internal teams.
- Excellent organisational and project management skills, with the ability to manage multiple priorities and meet deadlines.
- Strong written and verbal communication skills, with the ability to contribute to the development of resources and reports.
- High attention to detail and accuracy in all aspects of work.
- Strong time management skills and the ability to work independently and collaboratively in a fast-paced environment.
- Competence in using digital tools such as Customer Relationship Management (CRM) systems and project management platforms. Experience of using project management platform (or similar) would be an advantage
- A proactive, flexible, and agile approach to working across multiple programmes, including attending events and responding to time-sensitive deadlines.
- Willingness to learn, adapt, and grow in a dynamic and evolving organisation.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
To apply, please submit the following via our online application platform by 11:59pm on Friday 18th July 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
More about us
Discover more about the National Youth Agency and our work on our website.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-222459
Job Title: Health and Safety Manager
Salary: Manager £38,500 to £42,550 at 0.6 of FTE three days a week (Flexible)
Contract length: Fixed term contract 12 months (possibility to extend)
Location: Hybrid working at Bow with a day working at home (Flexible)
Responsible to: Head of HR
About us
Thames21 is a dynamic, rapidly developing and highly successful environmental charity which is committed to transforming the River Thames and its tributaries, working hand in hand with communities. Today, this work has never been more important. The climate emergency will affect all of us and tackling its impact will require much greater focus on our river networks. Thames21 plans to ramp up our work in response.
Thames21 has strong finances, a skilled, motivated and growing staff team and an ambitious new Five-Year Plan to deliver. The charity will deliver increasingly resilient and healthy rivers in landscapes that are closer to their natural state with an abundance of fish and wildlife; empowering and working with people to bring multiple benefits to the natural environment, to individuals and to our communities.
The role
We are looking for an experienced part-time NEBOSH or IOSH qualified Health and Safety Manager, who will lead manage and develop our health and safety requirements and responsibilities around working outside and around water.
We have a health and safety management plan which following on from our Health and Safety audit, has outlined the framework for this role and what is needed to be implemented over the next 12 months.
Main duties and responsibilities
- Work with both Head of HR and Operations Manager on certain aspects of office Health & Safety with as and where necessary
- Project manage and deliver all requirements of the new created H&S Management Plan
- Work with managers on Construction Design Management (CDM) health and safety
- Track and ensure that risk assessments are being completed within teams for events and elsewhere where required in Thames21
- Work with HR and line managers to ensure that Standard Operating Procedures (SOPS) are created, updated and reviewed periodically
- Deliver the H&S induction session with new joiners when and where applicable
- Work with the Operations Manager to ensure vehicle checks are conducted in accordance with the vehicles policy, and that all drivers are trained in the use of the inspection checklists and all aspects of vehicle inspection.
- Compile a quarterly incident report to the Head of HR
- Manage the incident reporting system, escalating serious incidents (including risks) to senior management
- Manage a programme of safety audits to reporting these to the management team
- Manage and run the quarterly H&S group meetings and keep track of progress of actions that have been assigned
- Conduct training sessions on other related health and safety as and when required
- Other duties commensurate with the role
For more details on the role, please see the attached Job description.
The client requests no contact from agencies or media sales.
About the opportunity
Are you passionate about using data to create change for children and young people in education? We are looking for a Data and Insights Manager to lead the ongoing development of our Salesforce CRM and help us make the most of our data to achieve our charity mission.
At Action Tutoring, data is central to everything we do. With an evidence-based culture and impact at the centre of our strategy, gathering and analysing high-quality data is a key priority.
Our highly customised Salesforce database supports every aspect of our work—capturing and managing data from volunteers, pupils, schools, and tutoring sessions. As Data and Insights Manager, you will make sure our system remains fit for purpose and help turn data into meaningful insights that can inform decision-making.
Duties and responsibilities
Salesforce and systems development
- Collaborate with external Salesforce development consultants to continue building our system capabilities and design.
- Design and oversee the collection of stakeholder, tutoring delivery, quality assurance and evaluation data, working with colleagues to ensure data is collected in a timely, accurate and consistent manner.
Team leadership and support
- Line manage the Data Lead, ensuring their work is of high quality and they have clear development objectives.
- Plan and oversee training and support for the whole organisation on the effective use of Salesforce, developing their understanding of the purpose and value of data.
Data insights
- Support the Head of Impact and Quality to generate insights from data to inform evidence-based decision-making across departments, including through dashboards.
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Data governance
- Champion data security and GDPR compliance across the organisation, including contributing to the upkeep of privacy notices, responding to queries, and facilitating stakeholder GDPR rights.
- Any other reasonable tasks as per the request of the CEO.
About you (person specification)
Qualifications criteria:
- Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Two or more years experience with Salesforce administration.
- Experience working with complex datasets in Excel (including data cleaning in preparation for import, export or analysis).
- Experience analysing and visualising quantitative data.
- Good understanding of GDPR compliance and processes.
- Able to design new processes that are scalable, impactful and user-focused.
- Experience managing projects effectively.
- Confident in communicating change to stakeholders at all levels.
- Creative and inquisitive about how technology and automation can improve efficiency.
- Committed to diversity, equity and inclusion.
- Committed to the mission and values of Action Tutoring.
- Committed to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
- Salesforce Administrator Certification (or on track to complete within the next six months).
- Line management experience.
- Experience with data visualisation tools such as Power BI or Tableau.
- Experience using coding languages R, Python or SQL for data cleaning or analysis.
- Experience working in the charity or NGO sector.
Reports to: Head of Impact and Quality
Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH
Contract and hours: Permanent, full time contract (37.5 hours)
We offer flexible hours 9.30-4pm as core hours.
Application deadline: Sunday, July 13th, 2025
Interviews: Tuesday, July 22nd – Wednesday, July 23rd, 2025
Ideal start date: Monday, August 18th, 2025 (though we are flexible for the right candidate)
DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply.
For more information on the role and information about Action Tutoring, please see the attached job pack.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you excited to make a real difference in the local community? Our role of Foodbank Manager has overall responsibility for the operation of the foodbank, ensuring that we are able to meet the needs of clients facing food poverty crisis.
About Slough Foodbank
Slough Foodbank is a charity whose object is the prevention or relief of poverty in the United Kingdom, mainly in Slough and the surrounding area, in particular but not exclusively by providing emergency food supplies to individuals in need, as motivated by the principles of the Christian Faith.
Slough Foodbank believes that no one in the community should have to face going hungry. That’s why we provide three days’ worth of nutritionally balanced, emergency food and support to local people who are referred to us in crisis. In 2024, we gave out 12,147 food parcels. Sadly, this is almost double the number in given out in 2020. In addition to providing food and basic toiletries, we try to understand the situation of the people referred to us so that we can signpost them to other organisations where appropriate, in order to give a helping hand through a crisis.
Job purpose
We’re seeking someone who is called to lead through great teamwork, enabling us to continue serving our clients well, and fostering an environment of ‘can do’ and care. Our reach is culturally diverse and you’ll work with people who have varied experiences. You will have an eye for detail and be keen to see improvement across all areas of our work whilst recognising and embracing that the Foodbank is coordinated by a small team of employees and key volunteers who are supported by more than 100 volunteers. Are you the person we're looking for?
Main duties & Responsibilities
The manager has overall responsibility for the operation of the foodbank, ensuring that we are able to meet the needs of clients facing food poverty crisis. The role is wide-ranging and varied and responsibilities include:
· Primary contact for our parent organisation, Trussell
· Accountable to the Trustees, who have ultimate accountability for the Foodbank
· Volunteer and employee management
· Ensuring there are sufficient donations of food, toiletries, etc, and also financial donations
· Meeting clients’ needs through managing distribution of food parcels including oversight of the warehouse, distribution centres & signposting
· Recruiting and developing volunteers (and any approved employees)
· Building key external relationships with key referral agencies, local forums and networks
· PR & Communications – representing the foodbank externally, raising the profile of food poverty and lobbying for those in need
· Quality assurance & compliance
· Strategic leadership and process improvement
For more details, download the Manager Job Description in PDF.
Slough Foodbank is a faith-based charity but applicants of all faiths and none will be considered. The charity is motivated by Christian principles and has strong associations with local churches.
Please note that all applicants must already have permission to work in the UK, as we are not in a position to sponsor for work visas.
To help those in food poverty in Slough by providing food parcels and support, and to address the causes of food poverty.

The client requests no contact from agencies or media sales.