Information technology volunteer volunteer volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.
What is a Branch Chair?
There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.
Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
When would you be needed and where would you be based?
This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.
What would you be doing?
- Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
- Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
- Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
- Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
- Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
- Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
- Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
- Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
- Providing timely reports and information to SSAFA’s Central Office
- Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
- Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
- Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Local orientation as well as meet and greet sessions with key Central Office and regional teams.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- Willingness and ability to lead and manage a team of volunteers.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to understand and keep within the boundaries of the role for which training will be given.
- Reliability
- Practice confidentiality and data protection in line with SSAFA policies.
- Willingness and means to travel to meetings or events as required.
- Good written and spoken English.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Engagement Volunteer
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
· Organising and attending awareness and fundraising events within the community
· Identifying new fundraising and awareness opportunities
· Helping at events
· Delivering presentations to community groups, schools, etc through
· SSAFA’s speaker programme
· Event administration
· Social media marketing
The skills you need
· Friendly and approachable
· Happy to help
· Basic IT skills would be an advantage
What's in it for you
· Use your skills, knowledge, and life experience to benefit others
· Support in your role from the team at SSAFA
· Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Engagement Volunteer
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
· Organising and attending awareness and fundraising events within the community
· Identifying new fundraising and awareness opportunities
· Helping at events
· Delivering presentations to community groups, schools, etc through
· SSAFA’s speaker programme
· Event administration
· Social media marketing
The skills you need
· Friendly and approachable
· Happy to help
· Basic IT skills would be an advantage
What's in it for you
· Use your skills, knowledge, and life experience to benefit others
· Support in your role from the team at SSAFA
· Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Engagement Volunteer
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
· Organising and attending awareness and fundraising events within the community
· Identifying new fundraising and awareness opportunities
· Helping at events
· Delivering presentations to community groups, schools, etc through
· SSAFA’s speaker programme
· Event administration
· Social media marketing
The skills you need
· Friendly and approachable
· Happy to help
· Basic IT skills would be an advantage
What's in it for you
· Use your skills, knowledge, and life experience to benefit others
· Support in your role from the team at SSAFA
· Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Engagement Volunteer
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
· Organising and attending awareness and fundraising events within the community
· Identifying new fundraising and awareness opportunities
· Helping at events
· Delivering presentations to community groups, schools, etc through
· SSAFA’s speaker programme
· Event administration
· Social media marketing
The skills you need
· Friendly and approachable
· Happy to help
· Basic IT skills would be an advantage
What's in it for you
· Use your skills, knowledge, and life experience to benefit others
· Support in your role from the team at SSAFA
· Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Oxfam Volunteers - Wigton
Oxfam GB
Job details
Job type
- Volunteer
Shift and schedule
- 4 - 8-hour shift – we are very flexible
- Location: 47 High Street, Wigton, Cumbria CA7 9NJ
Full job description
Oxfam's Wigton Shop is looking for Shop Volunteers to help Oxfam’s fight to support the world’s most vulnerable communities.
We’re looking for volunteers who can give 4-8 hours (or more!) of their time in the shop each week, and we’re excited to welcome brand new volunteers to our stores!
Right now, we're looking for people to help in the shop in our stock room and with our ecommerce/online department!
Location:
Become a volunteer!
We like to give volunteers an opportunity to try a range of areas before they find something that suits them. You might become a Retail Volunteer, Till Volunteer, Stock Volunteer. Or you might find yourself in a more specialist role such as an Ecommerce Volunteer, a Shift Lead Volunteer, or even a Stock Specialist Volunteer.
Whatever your skills or interests, there’s something for everyone…
Why be a volunteer?
Your time will make a huge difference. We estimate one four-hour shift will, on average, provide enough income to enable Oxfam to provide life-saving handwashing facilities for 81 people.
Volunteering also has a positive impact on wellbeing, with an incredible 7 in 10 volunteers saying that their charitable actions were beneficial for their mental health.
Benefits of becoming a Volunteer:
· Gain genuine experience working in a retail environment.
· Volunteering can help you learn new skills, gain experience, and develop your CV.
· Great way to meet new people & be part of a community. Volunteering can help you feel part of something outside your friends and family.
· Be part of a fantastic team and make a positive change to the world.
· Opportunity to utilise and develop your transferable skills.
Volunteering with Oxfam will give you the skills, confidence and experience you need to build your CV and boost your employability. Problem solving, communication, working with others and familiarity with the workplace are universally valued by employers.
No experience is necessary as full training, and an induction will be given. You don't need to be computer literate to join our team; there are volunteer opportunities for all. All we ask is that you’re happy to work as part of a diverse and inclusive team.
We can be flexible around parenting, caring, health, employment, education, and any other commitments you have.
Tempted? Apply now!
Oxfam covers expenses incurred in line with Oxfam’s Volunteer Expenses Policy, including local, reasonable travel expenses and lunch (for volunteering 5 hours +).’
· We take the welfare of volunteers and everyone we work with very seriously. We do not tolerate discrimination, bullying, abuse of power, or any sexual misconduct within the workplace.
· Oxfam do not accept applications from anyone on the Sex Offenders list. We may inquire about unspent convictions relevant to the role and you may be required to submit to PVG/DBS check (at no expense to you).
· *NB: due to the current capacity of some shops, it may be that you will be placed on a waiting list and/or, if you are under 18, until a shop has enough staff and/or volunteers DBS cleared. The Shop Manager will discuss this with you.
Job Type: Volunteer
Work Location: In person at Wigton Oxfam Shop
We are Oxfam Together we can create a more equal future, free from poverty.


The client requests no contact from agencies or media sales.
UI/UX DESIGNER
Volunteer Recruitment — Remote Volunteer
ZAKKI is a social startup focusing on creating an inclusive community for the elderly and people with disabilities. Our mission is to facilitate alms and donations collection and deployment to help elderly people who still working in the informal sector to get better livelihood through micro-business management helps and giving them the exposure of greater market.
This candidate will build a clean and effective user experience platform. By working cross-functional, this candidate will understand needs from the product management, engineering, and business stakeholders and will build solutions that fit those needs.
For UX/UI volunteers, the task will be to design both PWA Responsive Website and mobile apps, which will then serve as the basis for software developer volunteers working on the project.
Requirement :
• Fond to design, familiar with Figma, Adobe XD, Adobe Illustrator, and Photoshop
• Knowledge of wireframe tools (e.g. Figma)
• Abundance with idea and initiative working as a team
• Active, helpful, and collaborative person (not passive person)
• Good time-management skills
• Communicative (good communication skills to collaborate with various stakeholders)
• High proficiency in English both verbal and writing
• Familiar with Google Workspace (Google Suite; Google Docs, Google Sheet, Google Forms, Google Meet).
• Preferred basic knowledge on Front End Developer (e.g. HTML, CSS) and or have basic knowledge on Games Development Platform (Ionic, PyGame, Unity, C++, Java)
Interested applicant shall submit Google Form below.
https://linktr.ee/zakkifoundation
Then, please click the desirable role accordingly.
Please submit the Google Form with your CV/resume and portfolio URL link (either in Dribble, Behance, Figma, and or another sharing platform).
After the submission, you are still able to edit your submitted response in case you need to update your supporting documents (i.e CV/Resume)
To become a socially-based technology platform with integrity, setting trends and assisting others in making the world a better place for everyone
Volunteering with us is an excellent opportunity to gain new skills and work experience, explore this beautiful area of mid Wales and the Snowdonia National Park, and meet a range of interesting and friendly new people all working together on solutions to the climate and biodiversity emergency.
In this exciting residential placement, you will learn gardening practices that focus on regeneration and biodiversity through the seasons.
Volunteering with the CAT gardens team helps to provide beautiful, healthy, diverse and peaceful outdoor spaces for visitors, educational groups and CAT staff to learn from and enjoy.
Full food and board provided.
Applications for the Summer 2026 placement open.
The deadline for applications is 17 January 2026.
The trial week for this placement will be Monday 16 – 20 February 2026
The summer 2026 placement will be 30 March – 25 September 2026
For more information and to apply for this fantastic opportunity visit our website
Working together on the climate and biodiversity crisis



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Engagement Volunteer
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
· Organising and attending awareness and fundraising events within the community
· Identifying new fundraising and awareness opportunities
· Helping at events
· Delivering presentations to community groups, schools, etc through
· SSAFA’s speaker programme
· Event administration
· Social media marketing
The skills you need
· Friendly and approachable
· Happy to help
· Basic IT skills would be an advantage
What's in it for you
· Use your skills, knowledge, and life experience to benefit others
· Support in your role from the team at SSAFA
· Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Engagement Volunteer
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
· Organising and attending awareness and fundraising events within the community
· Identifying new fundraising and awareness opportunities
· Helping at events
· Delivering presentations to community groups, schools, etc through
· SSAFA’s speaker programme
· Event administration
· Social media marketing
The skills you need
· Friendly and approachable
· Happy to help
· Basic IT skills would be an advantage
What's in it for you
· Use your skills, knowledge, and life experience to benefit others
· Support in your role from the team at SSAFA
· Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
To be the first point of contact for families at our centres, providing administrative support and helping ensure the smooth running of the service.
Detailed description
We are looking for Volunteer Administrators for the following locations:
Broadwater Family Centre, Stevenage
Windmill Family Centre, Hemel Hempstead
Sopwell Family Centre, St Albans
Westfield & Littlebury Family Centre, Watford
The BECC Family Centre, Borehamwood
Main responsibilities
·Welcome families, visitors, and professionals to the Family Centre in a friendly and professional manner.
·Answer telephone calls and take messages accurately.
·Assist staff with administrative tasks such as photocopying, filing, and preparing resources.
·Input data into systems, ensuring accuracy and confidentiality.
·Help maintain an organised and tidy reception and office space.
·Support the preparation of publicity materials, newsletters, and information displays.
·Signpost visitors to the appropriate staff member for further support.
·Uphold safeguarding, confidentiality, and health & safety policies at all times.
Skills / Abilities / Experience / Qualities
·Friendly, welcoming, and professional manner.
·Good organisational and communication skills.
·Basic IT skills (Microsoft Office, email, internet)
·Reliable, punctual, and able to work as part of a team.
·Respectful of confidentiality and sensitive information.
·Understanding of diversity and inclusive practice.
·Previous office or reception experience is helpful but not essential.
Training / Support
·A full induction to the service and specific site will be provided.
·Requirement to undertake One YMCA online training courses
·To understand and implement One YMCA’s policies.
·Ongoing support and regular 1:1 meetings
·Access to organisational events throughout the year including Socials, Conferences and Training opportunities.
Additional Information
·Undergo enhanced DBS check
·X2 References required
·Undertake additional training as and when required
·We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.
Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.
What you will be doing
- Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
- Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
- Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
- Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
- SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
- Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
- Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
- Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.
The skills you need
- Be friendly and approachable.
- Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
- Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
- Access to public transport or a car to get to events if necessary.
- Basic IT skills would be an advantage.
What's in it for you
- Use your skills, knowledge, and life experience to benefit others and make a difference.
- Give tangible and practical support to your local branch by raising awareness of SSAFA.
- Support from your local SSAFA branch and SSAFA Community Engagement Manager.
- Experience, training and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
· Contacting beneficiaries and arranging to meet them at a mutually convenient time.
· Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
· Sign-posting clients onto local services providing specialist advice.
· Applying for funding on the behalf of the beneficiary through a specific process and system
· Arranging for the purchase of goods and services
· Keeping the beneficiary informed of their case progress.
· Liaise with the branch and regional office, regarding your availability.
· Keeping up to date with training and SSAFA news so that you are best able to support clients.
· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
· Volunteering within the standards and values of SSAFA
· Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
· Use your skills, knowledge, and life experience to benefit others.
· Support from your local SSAFA branch and the wider SSAFA community
· Experience, training, and skills that you can highlight on your CV and in job interviews.
· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
· Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
· Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
· Local induction including assigning a person from the team who will be your main point of contact.
· Regular opportunities to meet and share best practice with other caseworkers.
· Range of support from central and regional volunteer operations team.
· Reimbursement of out-of-pocket expenses
· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
· Friendly and approachable with good listening skills, patience, and a positive attitude.
· Good communication skills both written and verbally.
· Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
· Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
· Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
· Ability to keep within boundaries of the role with regards to friendship or giving advice
· Reliable, prompt and trustworthy.
· Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Engagement Volunteer
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
· Organising and attending awareness and fundraising events within the community
· Identifying new fundraising and awareness opportunities
· Helping at events
· Delivering presentations to community groups, schools, etc through
· SSAFA’s speaker programme
· Event administration
· Social media marketing
The skills you need
· Friendly and approachable
· Happy to help
· Basic IT skills would be an advantage
What's in it for you
· Use your skills, knowledge, and life experience to benefit others
· Support in your role from the team at SSAFA
· Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.
What is a Branch Chair?
There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.
Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
When would you be needed and where would you be based?
This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.
What would you be doing?
- Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
- Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
- Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
- Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
- Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
- Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
- Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
- Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
- Providing timely reports and information to SSAFA’s Central Office
- Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
- Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
- Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Local orientation as well as meet and greet sessions with key Central Office and regional teams.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- Willingness and ability to lead and manage a team of volunteers.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to understand and keep within the boundaries of the role for which training will be given.
- Reliability
- Practice confidentiality and data protection in line with SSAFA policies.
- Willingness and means to travel to meetings or events as required.
- Good written and spoken English.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.