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Data Solutions & Insight Analyst
- Contract: 3-Months Fixed-term Contract
- Salary: c. £50,000 FTE
- Hours: Full-time (4 days per week considered)
- Location: Home-based / remote (with occasional office attendance if required)
- Closing date: 29th May 9:00
- Interviews: 4th June
Charity People is delighted to be partnering with Refuge to recruit for their next Data Solutions & Insight Analyst.
About the charity
Refuge is the largest provider of specialist domestic abuse services in the UK. They support thousands of women and children each year and are committed to creating lasting change through high-quality services, strong advocacy and evidence-led decision making.
Refuge is currently at an exciting point of development, strengthening how data, reporting and insight support both operational delivery and long-term strategy. This temporary role will play a key part in helping the organisation understand its current data landscape and shape a clear, proportionate roadmap for the future.
About the role
This is a short-term, project-focused opportunity for an experienced data and insight professional to provide specialist capacity and expertise. The postholder will review current systems and reporting approaches, identify practical improvements, and support the development of a phased data and insight roadmap aligned to Refuge's priorities.
The role is ideal for someone who enjoys discovery work, working with ambiguity, and advising organisations on how to move from fragmented reporting towards more connected, insight-led decision making.
About the role
- Review current reporting, insight and data management approaches across Refuge
- Map key systems, data flows and reporting processes
- Identify duplication, inefficiencies and reliance on manual processes
- Assess how data currently supports operational and strategic decision making
- Advise on practical, proportionate approaches to connected reporting and future data platform development (e.g. data warehouse or data lake options)
- Identify opportunities to simplify reporting and improve consistency across teams
- Support a shift towards more insight-led, decision-focused reporting
- Contribute to the development of a phased data and insight roadmap
- Help prioritise short, medium and long-term actions, including risks, dependencies and resource considerations
- Produce clear recommendations and supporting documentation for leadership discussions
About you
You will have
- Significant experience working in data, insight, reporting or analytics roles
- Proven track record of reviewing and improving data and reporting landscapes
- Strong understanding of reporting tools and approaches (e.g. Power BI), with the ability to advise rather than necessarily build
- Good knowledge of data platforms, warehouses or similar technologies, and the ability to explain options in accessible terms
- Experience working in a consultancy, advisory or project-based capacity
- Confident engaging with stakeholders and building relationships across teams
- Comfortable working with complexity and ambiguity, bringing structure and clarity
- Ability to translate technical concepts into practical, proportionate recommendations
- Experience in the charity or public sector is desirable but not essential
Why apply?
This is a rare opportunity to step into a genuinely influential short-term role, helping Refuge lay the foundations for stronger, more connected organisational insight at a pivotal moment of change.
How to Apply
Please submit CV for this role by Friday 29th May 9:00.
There will be a one-round online interview stage on Thursday 4th June.
We are looking for people who are available immediately.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
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Thank you!
Good systems enable better care.
We’re so grateful for all our supporters. We want them to feel valued as they generously support our mission to empower churches to end homelessness in the UK. And to do that well, we need someone who is passionate about people, data and systems. Great supporter care depends on accurate data.
Are you highly organised, great with people and confident working with CRM systems? Do you have excellent attention to detail and enjoy improving processes, data quality and reporting?
This is an exciting, varied and hands-on role combining supporter stewardship, CRM management, reporting and insight. You’ll play a key role in ensuring supporters receive excellent care and stewardship, while taking ownership of CRM data quality, reporting and continuous improvement across our systems.
Reporting to the Fundraising Lead, you’ll support the development of our CRM, maintain high standards of data quality, producing clear reporting and insight, and help improve how we use data across the organisation. You’ll play a key role in future CRM developments.
As part of a small but growing team, you’ll work closely with colleagues across the organisation, so the ability to build strong relationships and collaborate effectively is essential.
We are passionate about combining professional excellence with spiritual passion. The first quality we look for in our staff is a commitment to the work we do, matched by integrity and a desire to live out our values. A deep commitment to the Christian faith is essential, alongside the ability to communicate the nuance of our faith-driven work sensitively, maturely and passionately.
This is a hybrid role across our Peterborough, Nottingham, Cambridge and Norwich offices, alongside home working. Wednesdays are a regular team day in Peterborough and are a key part of how we work together. We usually work in person around two days per week, with flexibility on the rest of the pattern.
We are committed to staff wellbeing and offer a range of benefits including generous annual leave, retreat days, sabbatical leave, an employee assistance programme and a generous workplace pension.
Help us strengthen how we use data to serve our mission.
Help us empower churches to end homelessness in the UK.
The client requests no contact from agencies or media sales.