Insight analyst jobs in london, greater london
Battersea is currently undergoing a significant transformation programme (known as Launchpad) to deliver real change in the way we work with, utilise, and learn from data. Our new approach will enable smoother animal, customer and supporter journeys and will help us embed a truly data and insight-driven approach to decision-making at Battersea. The first phase of the programme, to implement Salesforce Lightning for the Animal Operations and Clinic side of our business, went live in Summer 2025.
This role, working with CRM support colleagues, will be responsible for the ongoing support and maintenance needs for the new Salesforce Lightning CRM and other related applications as they are launched. They will work closely with system users to efficiently resolve tickets received to the helpdesk and proactively investigate and troubleshoot issues to provide root cause.
This is an exciting opportunity for someone looking to help contribute to the future of data at Battersea, open to working in a dynamic and fast-paced environment, with a desire to contribute to first class CRM support.
Overall objectives:
- Provide efficient and effective support to Battersea’s CRM system users.
- Support the work of the wider Data Applications team and contribute to the design and delivery of effective system processes.
- Undertake various system housekeeping activities to ensure that the systems and data remain robust and accurate.
- Continuously look for areas of potential improvement to systems and processes and make recommendations where appropriate.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 9th December 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview Date(s): To be confirmed
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Are you passionate about driving change and transformation in a dynamic organisation?
Dogs Trust is looking for a Head of Business Change to lead the development and delivery of a comprehensive change management framework. You will coach and develop your team to support senior leaders and department heads in driving transformation, improving operational efficiency, and helping the charity achieve its long-term strategic goals.
What does this role do?
As Head of Business Change, you will:
- Lead, manage, and coach the managers in your team, building a high-performing team and fostering a culture of continuous improvement across the charity.
- Champion change across the organisation, ensuring staff are engaged, aligned, and supported through transformation initiatives.
- Develop, implement, and maintain a robust Change Management Framework to provide a clear, structured view of all organisational change and guide teams through transitions.
- Oversee change initiatives, working with leaders and project teams to assess impact, implement solutions, track progress, and measure success.
- Support business improvement and long-term planning, using methodologies like Lean or Six Sigma to optimise processes, drive efficiency, and enable sustainable improvements.
First stage interviews for this role are provisionally scheduled for Wednesday 10th December 2025, and will take place on Teams. Second stage interviews are provisionally scheduled for Tuesday 16th December at our London office.
Could this be you?
You will have senior-level experience in change management, business transformation, or project management, ideally in the charity, public, or non-profit sector. You will be a strong leader, able to influence and engage teams, and have a proven track record of implementing successful change strategies and frameworks. You will be analytical, a skilled problem-solver, and an excellent communicator, able to work with senior stakeholders and drive continuous improvement across the organisation.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Goodman Masson are partnered with an Internationally recognised sports organisation to recruit for an FP&A Analyst.
This role provides essential support to the CFO and Head of Finance, driving their strategic financial planning initiatives and delivering high-quality business partnering across the organisation.
Key Responsibilities:
Assist in preparing annual budgets and quarterly re-forecasts, and build financial models to project performance.
Conduct monthly variance analysis of financial results vs. budget/forecast to identify trends, risks, and opportunities.
Collaborate as a strategic partner with department heads to build robust budgets and communicate financial insights clearly.
Prepare the monthly management pack, manage departmental month-end reporting, and maintain key Balance Sheet controls.
Drive the enhancement of FP&A processes, tools, and reporting frameworks, including automation efforts.
Essentials:
- Fully Qualified Accountant.
Strong Excel skills with excellent financial modelling and forecasting experience.
Strong analytical and problem-solving skills.
Proven ability to meet tight deadlines in a fast-paced, multi-project environment.
Excellent communication and presentation skills, with the ability to translate complex financial concepts into clear insights.
Salary range is £65,000 - £70,000 + Bonus. Excellent Benefits include 10% employer pension contributions and private medical insurance.
Applications are being reviewed on a rolling basis therefore please apply ASAP to ensure your details are considered.
Ivy Rock Partners are delighted to be supporting a leading London-based higher education institution recognised globally for its creativity, inclusivity, and academic excellence. The organisation combines world-class teaching and research with a vibrant, collaborative culture, making it an exceptional place to work and develop your skillset.
The opportunity:
We are seeking a Senior Finance Analyst to join the central finance team on a fixed-term contract of 18 months. This role sits at the heart of the organisation’s financial planning and analysis function, providing high-quality insight to support strategic and operational decision-making.
The positions offer an excellent opportunity to play a key role in the financial management of a complex and innovative institution, working with senior stakeholders to enhance performance, data integrity, and financial understanding.
Key responsibilities:
- Lead and deliver financial planning, forecasting, and analysis to inform strategic and operational decisions
- Prepare and present management accounts, variance analysis, and financial performance reports
- Develop and maintain robust financial models, performing scenario and sensitivity analysis
- Work confidently with large and complex data sets, ensuring accuracy, insight, and compliance
- Contribute to statutory accounts preparation and external reporting, ensuring accuracy and adherence to accounting standards
- Support cashflow forecasting, business planning, and audit preparation
- Partner with colleagues across Finance and senior leadership to strengthen financial processes and insight
- Play an active role in finance transformation projects, including chart of accounts redesign and data model development
About you:
You will be a skilled finance professional who combines strong analytical expertise with excellent communication and stakeholder management skills.
Essential experience / qualifications:
- Qualified accountant (ACA, ACCA, CIMA or equivalent)
- Significant experience in financial planning and analysis (FP&A) or senior analytical roles
- Proven ability to manage and interpret large, complex data sets
- Strong understanding of statutory accounts and financial reporting requirements
- Excellent Excel and financial modelling skills
- Confident presenting complex financial information clearly to non-financial audiences
Desirable experience:
- Experience within higher education, public sector, or large multi-entity organisations
- Involvement in finance data or systems transformation projects
Benefits:
- Generous annual leave (34 days excluding bank holidays) plus 2 days’ paid volunteering leave.
- Discounted medical insurance and eye care benefits.
- Pension scheme with competitive employer contribution (e.g., LGPS) for eligible staff.
- Flexible and hybrid working arrangements (flexible hours and dynamic working policy).
- Discounts and interest-free loans for travel, tech purchases, lifestyle brands, gym/fitness centre access, nursery fees and more
- Defined LGPS pension scheme
- Staff development support
For a confidential conversation about the role please get in touch with Megan Hunter
£40,500 - £47,700 per annum
Fixed term - 12 months, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re looking for a Customer Research Manager to join us on a fixed-term contract to cover parental leave for 12 months. This is a key role in our Customer Analysis and Insight team, helping us build deeper, more meaningful relationships with our supporters and with men with prostate cancer.
You’ll lead on quantitative and qualitative research projects, uncovering insights that shape how we communicate, fundraise, and deliver services. Expect to work on campaign evaluations, audience segmentation, and product development, as well as managing our survey platform and Insights Library. You’ll collaborate across teams to guide market and competitor research and manage a customer research analyst, ensuring our work delivers value for money.
This role is all about turning information into action, helping us understand what motivates our audiences and making sure those insights improve everything we do. You will also lead stakeholder engagement, using your influencing skills to explain the ‘why’ behind our insights and help others see the value of customer research in decision-making.
You will be part of a passionate team that’s focused on making a real difference for people affected by prostate cancer.
What we want from you
You are a research specialist with a strong track record in managing both quantitative and qualitative projects - from design and methodology to delivery and insight communication. You know how to turn complex data into clear, actionable recommendations and are confident presenting findings to a range of audiences.
You are curious, collaborative, and commercially minded, with a proactive approach and a passion for customer insight. You have worked with tools like Displayr, TGI, Toluna, Tableau or similar, and you understand the charity fundraising landscape.
We are looking for someone who is committed to equity, diversity, inclusion and allyship, and who brings a fresh perspective to our work. If you are excited by the idea of helping us grow our impact through evidence-based decision making, we would love to hear from you.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
We are all expected to be in the office (SE1 2QN) 4 days a month (pro-rata for part time colleagues) to work with and alongside colleagues in our immediate team and beyond to build connections and strong working relationships. We value that face-to-face time for relationships, projects and decisions.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Thursday 27th November 2025 Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of 1 December 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Dynamics 365 Developer
Remote working
£60,000 pa plus excellent benefits
35 hours per week
Permanent
As a talented and motivated Dynamics 365 Developer you’ll work closely with the Data Team (Data Engineer, Dynamics Specialist, Data Analyst, and Data Lead) to develop, maintain, and optimise our Microsoft Dynamics 365 environment.
This is a hands-on technical role for someone who enjoys building scalable, secure, and efficient business solutions in Dynamics 365 CRM. You’ll take ownership of our 365 development practices, support application lifecycle management across multiple environments, and play a key role in integrating Dynamics with our broader data and application ecosystem.
You'll be part of a team which designs, builds and iterates technical solutions and services for our organisational and deaf community's needs. You will work on discoveries, prototypes and continuous improvements that span the charities cross matrix ways of working. Tou’ll also own the remit of supporting a team of data engineers, analysts, and a Dynamics 365 specialist to facilitate the CRM system that is critical to core business operations and success within the charity sector.
Essential skills
· Solid experience customising and extending Microsoft Dynamics 365 CE through Power Platform solutions, including entities, forms, workflows and automation.
· Strong knowledge of Power Apps (Canvas and Model-Driven), Power Automate and Dataverse, with the ability to build scalable, user-focused applications.
· Skilled in creating Dynamics 365 plugins and extensions using .NET / C#, and comfortable working with the Dynamics SDK and APIs.
· Strong experience with using Azure Cloud resources such as Function Apps, Service Bus, Key Vault and other Azure components to support integrations, event-driven processes and secure solution design.
· Practical experience managing D365 application lifecycle management, source code repositories, pipelines and CI/CD processes, ensuring controlled solution deployments across environments.
· Experience connecting Dynamics with other platforms and systems using Logic Apps, SSIS, APIs, JSON and SQL.
· Proficient in required scripting languages such as FetchXML for customising forms and data interactions.
· Good understanding of SQL including writing and optimising queries and stored procedures.
· Exposure to Dynamics Customer Insights Journeys (CI-J) for marketing journeys, email campaigns, marketing lists and subscription centre.
· Strong attention to documentation, testing and version control practices.
· Firm experience of Software Development Lifecycle SDLC best practices.
· Experience within the NFP or Charity sector with exposure to CCDM (common charity data model).
Desirable skills
· Experience working within cross-functional teams that include data and analytics professionals.
· Understanding of Power BI or other data visualisation tools that integrate with Dynamics and Dataverse.
· Microsoft certifications such as PL-400, PL-600 or Dynamics 365 Developer Associate.
· Awareness of accessibility and usability best practices when building business applications.
· Passion to understand business requirements and needs
· Collaborate with stakeholders to ensure technical solutions are easily discussed in a plain English professional language manner.
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.
We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and we also know the value of a friendly face in local communities to support people where they need it most.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 2 December 2025
Interviews: w/c 8 December 2025
Supporting people who are deaf, have hearing loss or tinnitus
We are looking for a Monitoring & Evaluation Officer to support our colleagues to understand their programmes, embed good measurement practices, and generate actionable insights for improvement. The role sites in the Understand chapter which consists of data analysts, researchers, and evaluators. We are data, evidence, and insight-driven.
What you'll do
- Guide and advise colleagues to help increase awareness of the importance of good monitoring and evaluation.
- Collaborate with staff across the charity to support them to create or improve programme monitoring and evaluation.
- Use your expertise to contribute to how we understand National Deaf Children's Society's impact.
- Transform data into communicable and actionable insight.
- Work closely with Understand chapter colleagues to share skills and support mutual development.
What you'll need
- Excellent skills and experience in research & evaluation design, data collection, data analysis and visualisation, and producing insights.
- Understanding that working in insight generation in the third sector can be a balance between robustness and pragmatism.
- Ability to work proactively and independently.
- Great communication skills.
- Strong digital skills and a sound understanding of Agile values & principles.
- A criminal record check / DBS disclosure (if offered the position) - this is done in the contracting stage.
What you'll get
- Home-based working with flexible hours.
- 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
- Pension (5.5% employer contribution).
- Healthcare Cashplan.
- Annual performance-based salary increase.
- Employee Assistance & Wellbeing Programmes.
What we do
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.
Disability Confidence
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us at [email protected] with any accessibility or reasonable adjustment enquiries.
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.
Ready to lead a high-performing CRO team and transform digital experiences for millions of customers and supporters?
We’re looking for a Digital CRO Manager to lead the development and delivery of our experimentation programme, driving measurable impact and embedding data-driven decision-making at every level.
About the Role
As our Digital CRO Manager, you’ll lead a high-impact experimentation programme, guiding your team to design and deliver A/B and multivariate tests, driving personalisation, and shaping optimisation strategy across the organisation. Beyond running experiments, you’ll design and develop best-practice frameworks, processes, and workflows to make testing scalable and efficient.
This is a strategic leadership role where you’ll manage and develop a talented team, influence senior stakeholders, and embed a culture of data-driven decision-making. Working at the heart of BHF’s digital transformation, you’ll collaborate with the CRO & Analytics Lead, UX/UI designers, analysts, developers and content specialists to turn insight into action and deliver measurable results that improve customer & supporter experiences at scale.
What You’ll Do
- Lead and mentor CRO Specialists and Developers, building a high-performing team.
- Lead the development and delivery of a strategic experimentation roadmap, prioritising A/B tests and personalisation initiatives.
- Ensure governance and quality control over experiments and the experimentation process, keeping errors to a minimum.
- Translate CRO strategy into action, aligning with business goals and communicating priorities cross-functionally.
- Working across UX/UI, analytics, product and marketing teams, lead your team to collaboratively generate ideas for impactful experiments.
- Share insights to support Content and UX teams on how best to structure content and design for conversion.
- Report to the wider business on experimentation performance.
- Champion best practice and innovation, embedding tools like Jira and driving continuous improvement and data-led decision-making.
You’ll help shape the future of experimentation, personalisation, and customer journey optimisation making a tangible difference to our customer and supporters.
About You
- Extensive experience managing CRO activity for medium to large businesses.
- Extensive experience running and scaling CRO programmes that deliver revenue impact (A/B testing, experiment design, and personalisation).
- Confident user of GA4, with strong analytical skills and a proven ability to use data and testing to influence product decisions.
- Extensive experience using testing tools and maintaining quality control in experimentation.
- Strong understanding of using custom CSS/JavaScript for tests, and familiarity with tools like Figma, ContentSquare, Mouseflow.
- Proven leadership experience, including line management and coaching high-performing CRO teams.
- Experience in enterprise-level digital environments, embedding scalable processes and frameworks for optimisation.
Digital team
At the British Heart Foundation (BHF), We’re transforming how we work digitally using experimentation to unlock new opportunities for growth. We’re investing in new technology, evolving our ways of working, and building a team of brilliant specialist digital minds.
Working arrangements
We are looking for someone start in this role in Jan 2026 however this negotiable.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
HR Data and Reporting Manager (HRMI Analyst)
Location: London (Hybrid)
Closing Date: Apply ASAP - quick turnaround
The opportunity
We are seeking an experienced HR Data (HRMI) and Reporting Manager to join a university in London. This pivotal role involves managing HR data and reporting processes, ensuring robust systems and delivering high-quality insights to support decision-making across the institution.
You will line manage one HR Data Analyst, oversee HR systems, and produce statutory and operational reports (e.g., HESA, Gender Pay, Equal Pay). The role requires strong collaboration with HR and IT colleagues to integrate management information and develop key performance metrics.
Key responsibilities
- Lead and support the HR Data Analyst, ensuring effective delivery of reporting and analytics.
- Manage HR systems and ensure data integrity, security, and compliance.
- Deliver accurate analytics for workforce planning and organisational projects.
- Prepare statutory reports and dashboards using tools like Power BI.
- Drive system improvements and upgrades, ensuring clear communication and documentation.
About you
- Significant experience managing HR data and reporting, ideally within higher education or a comparable public services sector / large complex organisation.
- Strong data and analytical skills and proficiency in Excel, Power BI and SQL, to extract, analyse, and interpret data for complex reports and briefings.
- Experience of managing and developing Unit4 Business World or equivalent HR/Payroll system.
- Strong project management skills, including experience implementing new system functionality and engaging with diverse stakeholders.
- Previous line management or coaching experience, with an enthusiasm to lead a small team.
- Commitment to equality, diversity, and inclusion.
What you'll get in return
This is a permanent role, 35 hours per week, with hybrid working. On-site presence is expected one day per week (ideally Wednesdays), with occasional additional on-site requirements to support projects or team activities. Salary: up to 49,500 per annum, depending on experience.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
Please note: This role has a quick turnaround, so early applications are strongly encouraged. The advert may close early depending on the volume of applications received.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Partnerships Manager: Grantmakers
Reports to: Executive Director
Contract: Full-time
Role Purpose
As Partnerships Manager: Grantmakers, you will lead the development and delivery of HOST’s Hosted Grantmaking service — ensuring that funders can move resources quickly, safely, and transparently to the people driving change.
You will oversee funder relationships and hosted grantmaking delivery, building systems that ensure clarity, compliance, and care at every stage. Working closely with the Delivery Circle, you’ll strengthen due diligence, grant management, and reporting processes — enabling funders to trust that every pound achieves its intended impact.
In order to respond to growing demand, you will build and manage the Hosted Grantmaking Community Support Team and liaise and coordinate with the Delivery Team, ensuring HOST has the capacity and expertise to meet growing global demand for hosted funds.
This role is central to HOST’s ambition to become a trusted backbone for civil society infrastructure — connecting funders and change-makers through integrity, efficiency, and shared purpose.
Core Responsibilities
1. Hosted Grantmaking Leadership
Lead the delivery and growth of HOST’s Hosted Grantmaking service, working closely with the Executive Director, Operations Director and other Partnership Managers, ensuring alignment between funder expectations, hosted partner needs, and internal delivery capacity.
Co-design and coordinate the Hosted Grantmaking Delivery Team, coordinating with the Delivery Circle (Finance, Due Diligence, and Legal) to ensure seamless grant operations.
Strategic oversight of hosted grantmaking cycles — from application to disbursement and reporting — ensuring accuracy, speed, and compliance in delivery.
Reporting cadence: Monthly Hosted Grantmaking performance report to Executive Director and Operations Director.
2. Hosted Grantmaking Community Support and Relationship Management
Build and lead the Hosted Grantmaking Community Support Team, ensuring all funders and hosted funders receive consistent, proactive, and informed communication.
Strengthen HOST’s funder community by developing engagement pathways, events, and resources that deepen relationships and mutual learning.
Maintain high standards of care, responsiveness, and accountability across all funder interactions.
Reporting cadence: Monthly funder community and relationship management summary.
3. Due Diligence and Grant Facilitation
Work with the Delivery Circle, Grants Manager, and Partnerships Manager: Funders to deliver due diligence processes that are rigorous, efficient, and scalable.
Ensure all funder agreements, compliance documentation, and grant records are accurate, up to date, and audit-ready.
Support the development of clear SOPs for due diligence and hosted grantmaking workflows in collaboration with the Legal Lead and Operations Team.
Reporting cadence: Monthly compliance and due diligence report.
4. Funder Relationship Stewardship and Growth
Support the Partnership Team to manage relationships with key funders and philanthropic partners, ensuring HOST is recognised as a trusted, transparent delivery partner.
Develop funder engagement plans and manage the funder relationship lifecycle from onboarding through renewal.
Identify new funder opportunities aligned with HOST’s mission and facilitate introductions for the Partnerships Director and Executive Director.
Reporting cadence: Quarterly relationship development review.
5. Reporting and Communications
Oversee funder reporting and impact communications, ensuring accuracy, timeliness, and alignment with HOST’s tone of voice.
Work with the Engagement Team to produce funder updates, case studies, and inputs to the HOST Impact Report.
Ensure funders and partners understand the value, integrity, and impact of HOST’s services.
Reporting cadence: Quarterly reporting and communications alignment.
6. Systems and Process Development
Maintain clear funder and grant records across ClickUp, Zendesk, and CRM systems.
Develop and maintain SOPs for Hosted Grantmaking, funder engagement, and due diligence workflows.
Ensure consistent alignment between partnership data and financial reporting.
Reporting cadence: Quarterly systems and SOP review.
7. Risk, Compliance, and Escalation
Identify and escalate financial, operational, or reputational risks associated with hosted grantmaking or funder engagement.
Collaborate with the Legal Lead, Delivery Team, and Executive Director on mitigation actions and documentation.
Contribute to HOST’s monthly organisational risk report.
Reporting cadence: Real-time escalation; monthly consolidation.
8. Collaboration and Cross-Team Development
Work with the Partnerships Manager: Funders to align Hosted Grantmaking within HOSTs wider donor engagement.
Work with the Partnerships Manager: Changemakers to align Hosted Grantmaking with the Hosted Partner Journey.
Collaborate with the Training Lead and Data Analyst to integrate learning, performance, and impact insights into service design.
Contribute to the continuous improvement of HOST’s partnership management framework.
Reporting cadence: Quarterly service development meeting.
Key Relationships
Internal: Executive Director, Operations Director, Partnerships Manager: Funders, Partnerships Manager: Changemakers, Finance, Legal, Operations, Communications, Data Analyst, and Training Lead.
External: Funders, philanthropic networks, and hosted grant recipients.
Required Experience
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5–8 years’ experience in funder relations, partnerships management, or programme delivery within the not-for-profit, social enterprise, or philanthropic sectors.
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3–5 years’ experience overseeing grantmaking, regranting, or fund distribution programmes, ideally across multiple geographies or funder types.
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Proven ability to manage and grow funder relationships, including institutional, philanthropic, or high-net-worth funders.
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Demonstrated experience leading or building a small team, with responsibility for coaching, supervision, and performance management.
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Strong background in due diligence, compliance, and risk assessment, particularly in relation to funder funds and hosted grantmaking.
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Proven success developing and maintaining systems, SOPs, and cross-team coordination for complex funder or grant processes.
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Experience managing financial reporting and data-driven insights to meet funder and audit requirements.
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Excellent written and verbal communication skills, with the ability to deliver confident, values-aligned communications to funders and partners.
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Strong organisational and project management skills — able to balance multiple grants, deadlines, and stakeholders effectively.
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Experience working with CRM and project management platforms (e.g. ClickUp, Zendesk, Salesforce, or similar
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.