Insight Manager Jobs in Bermondsey, Greater London

Dear Candidate, 
Thank you for your interest in the solicitor role at the Black Equity Organisation. 
The role will be a stimulating and inspiring opportunity for an experienced equality and discrimination lawyer to work pro actively and strategically to use the law as a tool for change. 

BEO is a civil rights charity that was set up to challenge and dismantle systemic racism. We work with Black communities by using campaigning, policy and research in conjunction with the law to effect meaningful change. 
Legal services are central to BEO. We are therefore looking for someone of 4yrs PQE who has experience in social welfare, human rights, public and administration law and who seeks an opportunity to use those skills specifically in the area of challenging systemic racism. 

In the last year we have been developing our relationships with partner organisations, ranging from community groups, our stakeholder law firms, NGOs and law firms experienced in equality and discrimination law, to deliver legal services. The role holder will be required to build on and expand these relationships so that BEO can offer quality legal advice to Back communities in the nations and regions across the United Kingdom. 
We are building our internal legal team so that we can provide targeted legal support to Black communities. We are looking for someone to work with the Director of Legal Services and Policy to ensure that high quality legal advice, support and representation are the hallmark of BEO. 

Apart from delivering targeted legal advice and representation and identifying and running strategic litigation cases, the role holder will be required to think creatively to assist in fundraising and campaigning to develop a sustainable legal service. BEO does not have a Legal Aid Agency contract so self funds all legal work. BEO is a small team, so the role holder must have the skills and confidence to work on their own initiative as well as with members of other teams in BEO. 

About You-
We are looking for someone who is excited about being part of a team that will build a legal service and who can work with Black communities and be guided by them. 
You will also be able to demonstrate that you are aware that Black communities are not homogeneous and you will bring this understanding to the way that you approach your work and interact with clients, our partners and community organisations. 

Your qualities will include an understanding that intersectionality is relevant in all that we do at BEO and that your assessment of how we use the law will be seen through that lens. 

You will be someone who has lived experience of or insight and comprehension of the impact of racism on all aspects of the lives of members of Black communities. 

In return we offer flexible, hybrid working from day one, a 5% employer pension contribution, a generous leave, maternity and parental leave package together with a strong focus on wellbeing and the chance to be part of the task of dismantling structural racism

If this sounds like you, please do click apply!. 

You will have experience of delivering individual and group therapeutic/counselling interventions in-person and identify under the broad umbrella of LGBTQ+ yourself (Spectra operates as a peer led model). You will have a strong understanding of the mental health support needs of LGBTQ+ young people and be confident in engaging with young people in a supportive, affirmative, and non-judgemental way.

You will support the service with high quality, consistent delivery to young people with our partners at P3. You will be part of a wider team of counsellors at Spectra who deliver across different client groups, in a supportive environment. 

Prospect Research Manager (Corporate Partnerships)

Contract: 12 Months, Fixed term contract, Fulltime, Maternity Cover

Salary: £39,358 - £41,325 with excellent benefits

Location: London, UK

Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London, and this will be your location and contract base.

About WaterAid:
Want to use your skills in Corporate Partnerships to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference. Join WaterAid as Prospect Research Manager (Corporate Partnerships) to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:
The Corporate Partnerships team fosters relationships with companies with a view to driving and encouraging high-value donations, strategic action in supply chains, employee fundraising activities, fundraising products and commercial opportunities, including cause-related marketing and mass participation events. In developing new and existing partnerships the team also initiates dialogue and collaboration on policy and influencing, advocacy and technical service delivery.

About the Role:
You will lead on the development and delivery of a prospect research strategy to support the strategic development of our partnership portfolio. In collaboration with the Senior Partnership Development Manager you will develop and implement a prospect research strategy to grow partnerships and income. You will also oversee all aspects of the prospect pipeline process and present monthly KPI reports to the Partnership Development team, liaising with the Performance and Insights team as required to adapt reports to meet the team's needs.

You will maintain a strong role in understanding and promoting the role of research in enabling our fundraising teams to maximise donor engagement and income, through informed prospect identification, cultivation and stewardship.

More specifically, this includes:

• Proactively identifying prospects that have a strong fit with our strategy in terms of alignment and capacity to give
• Building and managing the prospect pipeline across the team, and leading on 'moves management' to ensure we are effectively managing and supporting potential and existing prospects to have a great experience
• Ensuring our prospect development strategy is understood consistently across the wider Strategic Partnerships team
• Providing recommendations on how to engage prospects, considering motivations and existing networks
• Producing research profiles, reports and biographical briefings
• Developing and utilising internal and external prospect research databases and network mapping systems to identify sources of warm prospects
• Identifying relevant events for Partnership Development Managers to attend for networking and/or insight-gathering purposes, and developing detailed briefs on events speakers and attendees
• Ensuring quality control of prospect research processes and documentation
• Recommending appropriate and cost-effective research tools and manage this part of the expenditure budget.

About you:

• Educated to degree-level/equivalent educational standard, or significant equivalent work experience
• Strong understanding of the role of research in good prospect management, cultivation and stewardship (in commercial or not-for-profit environment)
• Experience carrying out prospect research for corporate partnerships using relevant databases and research tools
• Very strong research and analytical skills, including ability to produce detailed and insightful profiles and network lists for prospective individual and organisation partners
• Ability to analyse complex information and communicate clearly and credibly for delivery to a variety of audiences in written reports, presentations and meetings
• Stakeholder management knowhow to build and maintain great working relationships at all levels, and influence, internally and externally
• Excellent organisational and time management skills, with ability to work under own initiative to meet deadlines and prioritise conflicting deadlines successfully
• Proven ability to translate understanding of business requirements into relevant market research audience insights, with ability to spot, interpret and identify opportunities from market trends
• Experience of using a fundraising or customer relationship management database (at WaterAid we use Microsoft Dynamics).
• Commitment to WaterAid's values (Respect, Accountability, Collaboration, Courage, Innovation, Integrity) and a working style that reflects these.

Closing date: Applications will close at 23:59 on 16th June 2024. Availability for the interview is required week commencing 24th June 2024.

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Situated in the Programmes, Policy & Impact Directorate, and reporting into the Head of UK Programmes, the Programme Lead, Carer Poverty Alleviation is a new role linked to the development of a new major programme operating in England, Scotland, and Wales. The Carer Poverty Alleviation Programme is a new Carers Trust programme under our strategic goal that no carer is pushed into poverty or is financially disadvantaged by their caring role.

The Programme Lead role is the fulcrum for this new partnership programme, will be comfortable to lead within and outside of the organisation and in developing a new team to drive the programme to success. This role will excite you if you are an established programmes specialist who is energised by achieving social impact via meaningful delivery partnerships, which in this case are local carer organisations (Carers Trust Network Partners).

Your new company
A very large not-for-profit organisation with a complex structure. The activities of this organisation are varied, including operating a grant giving area. The organisation has a team of Business Partners plus a team of Analysts, Management Accountants, and Assistant Management accountants to support.

Your new role
The Deputy Head of FP&A has a key role to play in developing the Financial Planning and Analysis function, particularly in the direct line management of the Management Accounting and Analysis team to deliver core management accounting and reporting services, helping to support the Head of Financial Planning and Analysis to further embed Finance Business Partnering across the organisation and to bring a greater level of consistency, efficiency and quality to financial reporting and planning processes.
You will specifically act to support and oversee the work of the Management Accounting and Analysis team, including developing the capabilities of three newly created Finance Analyst posts through their work on financial analysis and monitoring of grant programmes and wider projects, understanding the business and providing meaningful financial insight and advice to support the delivery of strategic and operational objectives. The grants area requires some development in terms of processes and procedures.

What you'll need to succeed

• Experience of financial planning and analysis covering all aspects of budgeting, forecasting and management reporting for a complex organisation
• Experience of finance business partnering, acting as trusted advisor providing insight and analysis to senior colleagues
• Experience of problem-solving and implementing process improvements, particularly in relation to internal reporting (e.g. efficient design of Excel reports)
• Experience of developing and managing teams, motivating staff to deliver results

What you'll get in return
This organisation has a high-performing, supportive team in place. They also offer an 8%-15% non-contributory pension, 28 days holiday, work-life balance and flexibility.

What you need to do now
Please apply now to be considered for this opportunity!

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

SPANA - The Society for the Protection of Animals Abroad is the global charity for working animals in low-income countries. Since 1923, we have supported the welfare of working animals, including donkeys, horses, camels and elephants, in communities that depend on working animals for water, transport, agriculture and their very survival. Today, we support working animals across 26 countries, through a series of global projects and partnerships.

The People & EDI Manager will be a key member of the Global Operations Team, responsible for effective and efficient Global HR delivery at both a strategic and an operational level across the organisation.  This position plays a critical role in Equality, Diversity and Inclusion.  The role will help foster a culture of inclusiveness and belonging and provide ED&I guidance and support to Directors and teams, resourcing talent management professionals and updating the Head of Global Operations on current issues and standards.

The postholder will work closely with the Head of Global Operations to develop and implement a global workforce Strategy. The role will support the implementation of organisational initiatives, including L&D, our wellbeing offer and lead on team communication related to HR matters with the wider organisation. This role will, together with the Head of Global Operations, oversee the development of the Global Resources Co-Ordinator.

While we classify this role as hybrid, it's worth noting that the vast majority of your work can be done from the comfort of your own home. Occasional in-person visits to our London office (located in Borough High Street), and all-staff gatherings will be necessary. Our full time hours are 34.5 hours per week and we offer core working hours between 10am and 4pm.

Key responsibilities 

• Ensure timely and accurate advice and guidance is given to line managers and employees on HR employee relations issues, absence management, employment legislation, policies and procedures, referring requests for advice on complex employment matters to legal advisors.
• Provide in-depth support and legislative expertise and guidance with staff matters, including disputes, performance, disciplinary, and/or grievance matters.
• Provide support for the performance management system ensuring that it is completed on time each year and outputs are used to inform the talent and career development procedures.
• Explore opportunities to increase the Society's Apprenticeship programme and make use of the Apprenticeship Levy.
• Timely recruitment, globally to provide recruitment and interview guidance, and training to interviewers.
• Define and develop specific inclusion and diversity priorities and targets.
• Collaborating with senior leaders and directors to plan and facilitate activities that support the organisation’s commitment to inclusiveness.
• Utilise data and insights to create board and business reports that track progress towards measurable outcomes.
• Partner with relevant teams globally to maintain consistent messaging and branding for equality, diversity and inclusion initiatives both internally and externally.
• Oversee the UK monthly payroll preparation.
• Produce the monthly HR reports for SMT and Committee meetings.
• Lead on the organisation learning and development program drawing on the outcomes of the performance management process and with input from senior leadership team to identify priority capacity development needs.
• Work with SLT to develop career paths that help grow internal talent pool.
• Review and update HR policies, contracts and procedures to ensure they support gender equality, diversity and inclusion.

About you 

• CIPD Qualified with experience in a senior HR role 
• Strong knowledge of equality, diversity and inclusion best practices and regulations
• Experience of working for an INGO or similar global non-profit entity
• Solid understanding of employment legislation
• Experience working effectively with a diverse range of stakeholders at all levels.
• Experience of delivering on HR change and transformation projects would be beneficial
• Proactive and consultative approach with the ability to work in fast pace environment
• Hands-on experience with Human Resources Management Software (including payroll and absent management systems)
• Knowledge of data analysis and reporting

Benefits

• 26 days annual leave, plus bank holidays. Further leave will accrue after two years of service up to a maximum of 30 days
• Company pension scheme (SPANA will contribute 10% of salary, if you contribute 5% of salary)
• Hybrid working with London Head Office (Borough High Street) attendance approx. 1 day a month (travel expenses not included)
• Health Cash Plan with Medicash which includes access to virtual GP appointments and a members discount portal
• Group Life Insurance scheme, which provides coverage at 3x your annual salary
• Group Income Protection scheme, designed to provide income if illness or injury prevents you from working for a period of time
• Enhanced Employee Assistance Programme including face-to-face counselling
• Paid Volunteer Day

The full job description can be found on our website. 

Due to a high volume of applications, we are unable to contact each applicant individually regarding the status of their application. If you are selected for an interview, we will reach out to you directly. 

To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Finance Business Partner (Partnerships and Programmes).

This role provides the main Finance point of contact across relevant teams and senior stakeholders and is expected to support various teams and cost centers. This includes the Partnerships and Philanthropy teams that generate a significant portion of UNICEF UK’s income, in addition to the Advocacy, Programme and Safeguarding teams that are integral to UNICEF UK’s strategic goals. 

Reporting to the Head of Finance Business Partnering, you will work directly with budget holders in your dedicated teams, supporting financial planning and performance reporting with analysis, insight, and constructive challenge to support decision making and strategic financial planning, driving positive outcomes for UNICEF UK.

This role requires that you come from a finance business partnering or FP&A background with extensive relationship-building across various stakeholders, and a track record in driving strategic financial decisions and performance monitoring in fundraising Partnership teams, through profit/efficiency measures and effective financial planning covering budgeting and reforecasting. The role requires strong analytical and influencing skills and the capability to balance a strategic and ‘big picture’ mindset with strong attention to detail.

Act now and visit the website via the apply button to apply online.

Closing date: 8am, Monday 10 June 2024.

1st Interview date: Week commencing 24 June 2024 via video conferencing (MS Teams).

2nd Interview date: Week Commencing 1 July 2024 via video conferencing (MS Teams) OR onsite.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Job title : Data Analyst  

Reporting to : Director of Projects, Data and Insight

Salary : Up to £35,000 per annum (depending on experience)

Hours : Fixed term for 12 months, 37  hours per week, flexible working patterns will be considered

Location : Hybrid if within commutable distance to our Head Office in Leeds or remote home based

Heart Research UK are seeking a highly motivated and detail-oriented Data Analyst to join our team. This role is based within our Projects, Data and Insight Department, reporting to the Director of Projects, Data and Insights.

The ideal candidate will be responsible for interpreting data, analysing results, and providing insights to drive decisions. The Data Analyst will work closely with cross-functional teams to deliver a variety of reports and identify opportunities for improvement.

You will enjoy developing strong relationships, have problem-solving and organisational skills and an inquisitive mind.
 

Key responsibilities

• Data-Driven Decision Making: Drive the organisation to use data in its operations, using first party and third-party data sources to facilitate more informed and reliable decision making. Ensure data is relevant, accurate, and accessible by creating, maintaining, and promoting dashboards (through Power BI)
   
• Fundraising and Marketing Effectiveness: Provide detailed reporting on the effectiveness of our campaigns. provide data insights following the and recommendations for future and work with teams to develop testing and continuous improvement plans to improve future outcomes and
   
• Supporter Insights: Deliver meaningful insight into our supporter base to support our donor acquisition and retention objectives. Build segmentations to be used for targeting.
  
   
• Impact Reporting: With the Director of Data, develop comprehensive impact reporting frameworks, tracking the effectiveness of our charitable activity, and providing the Senior Leadership Team with actionable insights to drive improvements.

About Heart Research UK

Every five minutes someone dies from heart diseases in the UK, and it is likely that we will all be affected one day, if we aren’t already. At Heart Research UK we are tackling this problem head on. Our work focuses on developing lifesaving medical research to find new treatments and cures, delivering ground-breaking training and education, and helping communities to improve their heart health. We won’t stop until there are no more deaths from heart diseases.

Our values:

Trustworthy – We do what we say we will and explain why if we can’t. When people choose to give us their money, we ensure we spend it wisely on projects that are most important to those affected by heart diseases. We are clear about what we expect from our people, and we support them in work and life.

Ambitious – We want to bring an end to all heart diseases and on our journey, we want to help as many people as possible to live healthier and longer lives. We want to raise more so we can do more. We know that as a smaller organisation some people will stay with us for the ride while others will move on – we support the development of our teams so they can achieve their goals. We encourage new ways of doing things and know that we won’t always get it right, but we will learn from everything we do.

Passionate – We believe in what we are doing, no one should die from heart diseases. We are doing everything we can to help save lives. We embrace emotion! We want to support everyone – to have innovative ideas that bring change and promote growth. Our people can be confident that we have their back, and they can enjoy their time with us.

Our people:

We are currently a team of 44 people and growing. Since the pandemic, we have moved to a hybrid working model, with some of our team members working remotely, with occasional trips to our Leeds and Birmingham offices, and travel to events around the UK.

We look after our team and have developed a number of wellbeing initiatives to help support our staff. This includes regular wellbeing sessions which cover various themes such as sleeping well, nutrition and goal setting, as well as a range of other staff benefits. 

This is an exciting time to join the charity as we have recently launched our new long-term strategy, building on our ambitions to make an even bigger difference to the lives of people developing or dying from heart diseases. 

We are looking for someone to join our energetic, collaborative, and dedicated team. Someone who will contribute to our culture and have the drive and passion to help us achieve our ambitious goals.

Interviews will be on in person at our offices in Leeds City Centre, and we will be interviewing suitable candidates throughout the recruitment period and reserve the right to withdraw the role if it is filled prior to 12th June 2024.

Place of work: Remote, with regular monthly travel to Central London for events and meetings 

This is an exciting opportunity for a visionary, strategic and experienced leader from the charity sector to lead our efforts to provide media, communications and digital skills training and other support for charities, secure more funding and in-kind support for our work, and develop our relationships with relevant stakeholders including other charities, infrastructure organisations like NCVO, government bodies, and trusts and foundations. 

You will bring a strong understanding of the communications challenges that charities face as well as demonstrable expertise in communications training and capacity-building for charities, innovative programme design, securing grant income and other forms of funding, and working with multiple stakeholders. 

This role would suit someone with deep knowledge and experience of the UK charity sector combined with a strong interest in the latest media and communications trends and applications.

We are looking for a thought-leader who is confident about speaking at conferences and events and using social media to raise awareness about Media Trust and our work.

Key responsibilities 

• Strategic Leadership: Develop and implement strategies and new initiatives to drive growth and innovation in the range of charity services (paid and un-paid) we currently provide, drawing on sectoral insights and taking a user-led approach as much as possible. 

• Programme Oversight & Line Management: Manage the delivery to a very high standard of all our charity capacity-building and training programmes, including being a highly effective line manager for our team of dedicated charity services programme managers. 

• Grant Writing and Income Generation: Develop funding proposals and grant applications to secure new and repeat funding support for Media Trust's charity programmes and activities and lead the development team in meeting income targets through paid for training for clients including charities and funders. 

• Partnership Development: Forge effective partnerships with relevant stakeholders including other charities, infrastructure bodies like NCVO, ACEVO and The Heritage Alliance, as well as delivery partners including Equally Ours and Climate Outreach, government bodies, and trusts and foundations. 

• Representation: Represent Media Trust at charity sector and other conferences and other events and on social media, to raise awareness about Media Trust and our work. 

What we are looking for in you 

• Senior Leadership Experience: Proven track record of senior leadership in the charity sector, ideally at an infrastructure or membership organisation, including line management experience and responsibility for managing budgets. 

• Training & Capacity Building Programme Expertise: Demonstrated expertise in designing, delivering and measuring the impact of training and other capacity-building programmes for charities and under-represented communities, ideally by strengthening their media, communications and/or digital skills. 

• Business Development: Demonstrated expertise in designing and pitching for paid for training and other services. 

• Grant Writing Experience: Strong grant writing skills with a successful history of securing funding from diverse sources including government grants, trusts and foundations, and corporates. 

• Charity Sector Knowledge: A strong understanding of the communications challenges charities are facing and what interventions are working/not working. 

• Knowledge of Media & Comms Trends and Applicability to Charities: Knowledge of the latest media and communications trends and how we can work with our industry partners to ensure charities are accessing and using emerging platforms, applications, etc. 

• Confidence in Public Speaking & Using Social Media: Experience of speaking at conferences and other public events and facilitating training for a large group. You will also be confident about using your social media profile to raise awareness about Media Trust and our work.

• Outstanding Communication Skills: Very strong written and verbal communication skills, including the ability to articulate complex ideas clearly and persuasively, with the ability to adapt tone and approach for different stakeholders. 

• Commitment to Equality & Inclusion: Deep commitment to Media Trust's mission and values and a passion for social justice. 

The above job description is a guide to the work you may be required to undertake but does not form part of your contract of employment and may change from time to time to reflect changing circumstances. 

We are happy to make reasonable adjustments for applicants who need additional support at any stage of the recruitment process – please just get in touch to discuss.

About the team

Kinship is in the third year of delivering the first national peer support service for kinship carers in England. We have created 145 peer support groups and supported and trained kinship carers to create and lead their groups in a way which meets their needs.

With a new contract from the Department for Education, we’re now entering a new phase of our service with a focus on:

• creating 90 new sustainable peer support groups in areas of most need over 21 months;
• sustaining and developing the current 145 existing groups; and
• providing support and help to build a sustainable and welcoming community for all peer support groups across England.

This role will mobilise, develop and innovate our existing offer into a new Peer Support Hub with the focus on supporting sustainability and building resilience of peer support groups and their leaders. You will support and build our Kinship peer support community.

You’ll work with group leaders to develop a central hub of accessible and useful resources to help them to sustain their groups, working with colleagues right across Kinship to promote consistent access to services and activities (training, programmes, information, advice and campaigns), building a joined-up user experience.

About the role

The role of the Peer Support Hub Lead is to oversee and take accountability for sustaining kinship peer support groups across England in priority areas as part of a new hub and spoke delivery model.

In this context, your team is the centralised ‘hub’ of the service, delivering an exciting programme of training, speakers, toolkits and resources to help peer support group leaders develop, build and sustain their group well.

Your national team of three will make sure groups feel connected and supported, learn from each other and build a powerful and resilient peer community.

The type of person we’re looking for:

Dynamic and people-centred, this role is about developing a supportive community of peer support groups nationally. You’ll understand the power of relationships and be an excellent communicator. You’ll understand how communities hold their own power and your team will help unlock that. Innovation is key to the success of the Hub and you’ll ensure you’re using best practice and learning to develop it.

An excellent communicator, you’ll develop external partnerships to support group sustainability. You’ll ensure through the National Peer Support Connector role that peer communities are connected and engaging with the new National Kinship Care Ambassador.

You’ll be comfortable with using digital technology and tools to build communities and develop resources.

Key responsibilities include:

• Ongoing innovation of the Hub service, embedding best practice, digital innovation and learning to develop a thriving peer community.

• Develop, deliver and take accountability including strategic oversight for an annual operational plan for the peer support hub.

• Work with Head of Marketing to develop an integrated promotional plan.

• Work with Head of Network Development to coordinate national partnerships.

Essential requirements include:

• Experience in delivering a high-profile national service or programme. This includes overseeing delivery, operational planning, monitoring, budgeting, managing delivery, meeting KPIs, stakeholder engagement and reporting to funders.

• Experience of effective budget management.

• Experience working in a role focused on one or more of the following areas; communications (including digital communications) or marketing.

• Significant experience of developing and delivering successful community engagement strategies.

Key Dates:

Deadline: 12pm on Friday 7 June 2024

Interviews: Thursday 13 June 2024 (online)

How to apply:

We will ask you for your CV and to respond to the following five questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together and will be marking on the strength of the response to each question.

Questions for application (along with CV):

1. Why you want to work at Kinship in this role, and how do your values align to the Kinship ones? Please include a bit about your experience in this section.
2. Please give one example of when you have had to develop from scratch OR innovate a national service. Please include what the service budget was, what you did and what the outcome was. Please relate to this job role where possible.
3. You’ll be leading the new ‘hub’ team within the Peer Support Service, developing and innovating our model for support group leaders (who are also kinship carers). You will need to work at pace, while providing strong leadership and clarity to the team. How would you approach the first three months, what will you prioritise and what will you need?
4. Please give one example of where you have previously built or innovated a powerful and resilient peer community including in person and digital delivery. What was key to your success?
5. We’re building a thriving community of kinship carers across our peer support service. Looking at the job description and job pack, what would be your ambition for our national peer support hub?

Salary: £80,000-£90,000

Location:

Our offices are in Toynbee Hall, East London, but we welcome applicants from across the UK who do not wish to relocate. You should be willing to travel to our London office for team and project meetings up to six times per year. Project related travel costs will be reimbursed.

Hours:

Four or five days a week

Contract:

Initially, a twelve-month fixed term contract with a view to permanent and possible progression to Chief Operating Officer. Job-share applications considered.

Benefits:

25 days annual leave plus three office closure days between Christmas and New Year. We also provide two wellbeing days per year. Staff are signed up to one of two pension schemes and a personalised wellbeing budget through Better Space.

About The Young Foundation

The Young Foundation is a national charity with a long history of innovating to create social change. We are a ‘think and do’ tank, working with people and communities to shape a fairer future, together.

The UK’s public services are in acute crisis. Political trust is on the floor. The struggles people and communities face are many, and deeply knitted together. Consequently, our mental health is often poor, and our resilience weakened. We must be prepared to unravel and reweave for the common good.

That requires working together in new ways, empowering radical acts of co-creation across communities, sectors and boundaries. For The Young Foundation, this is a moment to embody the spirit of our founder, Michael Young. To embrace collective effort and work collaboratively to show that, with the Power of Participation, we can redesign the social contract between people, communities, state and business to shape a fairer, greener future.

About the role

The Director of Finance and Corporate Resources holds a key role in our organisation and is core to the senior management team. Reporting to the Chief Executive, the Director of Finance and Corporate Resources is responsible for finance, HR, facilities, and governance.

Managing a team of four (comprising a Financial Controller, Finance Services and Business Support Manager, HR Manager, and an Administrator) they are responsible for all ‘back office’ operations, providing the supporting infrastructure to ensure quality delivery of our work and mission.

You will work closely with the Chief Executive to lead the organisation through operational change. Investing in the right technological and finance infrastructure for The Young Foundation is overdue, and we are looking for a self-starting candidate with proven experience in digital transformation and change to increase efficiency, knowledge management, and reporting of vital management information. The assessment of business needs and analysis of possible solutions has been undertaken and the successful execution of this transformation is a key deliverable in the first 12 months of the role.

We are a charity earning our income through commissions, grant funding, and by responding to tenders. As such, we need to think and act as a consultancy, supported by our Finance team. We are looking for a hands-on, motivated individual with a solid background in consultancy and charity finance and digital transformation.

How to apply

IMPORTANT: We do not accept CVs alone, candidates need to also complete the application form (part of the recruitment pack).

Please send the application form, your CV and a link (or attachments) to us on or before 07 June 2024

Please note that we reserve the right to close this vacancy prior to the advertised closing date if we receive a high volume of suitable applications.

The two-stage selection process will consist of a first-stage virtual interview and final stage interview and task. Shortlisted candidates will be informed on 10 June 2024

First stage interviews are currently scheduled to take place on 13 June 2024 via video-call and second round interviews will take place (likely in London) on 20 June.

The Young Foundation is an equal opportunities employer and as part of our commitment to increasing the diversity of our team we actively encourage people from Black and Ethnic Minority or other under-represented groups to apply for this role. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

You must have the right to live and work in the UK. Applicants who require a work permit in order to take up employment will not be considered.

Please complete our online Equality and Diversity Monitoring Form. This information will not be seen by the hiring manager or impact your application.

Upon submitting your application, you will receive an automated response to say we have received your application. Please note that we review applications after the closing date and we regret that we will only be able to reply, and give feedback, to short-listed applicants.

This role will join a vibrant and ambitious fundraising team made up of; major giving, trusts and foundations, prospect research, individual giving, community, events, legacies, innovation and supporter experience. The team’s mission is to raise income for our three hospitals to enable them to continue their vital work. This role will make a huge difference in helping us do that. 

The post holder will manage our supporter panel, cultivating relationships with panel members. Working closely with the Supporter Experience and Journeys Manager this role will test new journeys, support implementation of new fundraising products and integrated campaigns, championing supporter needs and pain points, ensuring their valuable insights contribute to the enhancement of our supporter experiences and journey initiatives.
 

Key Responsibilities

Supporter Experience and journey best practices

• Identify and improve key pain points in existing supporter journeys; making recommendations for improvements that colleagues can implement and support them on how to measure and report back on those changes.  
• Support on measuring supporter satisfaction and testing outputs with supporters.
• Support fundraising colleagues to implement supporter journeys and stewardship programmes across the portfolio to maximise net income and retention of supporters.
• Lead the annual supporter experience and journeys audit, facilitating process discovery workshops to identify pain points and make recommendations on improvements to wider stakeholders and monitor the improvement progress. 
• Deliver process maps for all supporter journeys, ensuring they are monitored and kept up to date. 
• Review communications against supporter journey maps to ensure the supporters needs are met. 
• Help deliver the Supporter Experience and Journey strategy.
• Assist in piloting new stewardship journeys for supporters, ensuring that they feel valued and involved in the charity’s work.
• Collaborate with internal teams, including marketing, fundraising, communications, and program delivery, to ensure alignment and integration of supporter experience initiatives across the organization.

Data & Insight

• To work closely with our Supporter Experience and Journey Manager to gather insight with the data team to optimise current personas and identify new personas. 
• Manage a supporter feedback panel, recruiting new members and conducting user testing to assess the effectiveness of our journeys, experience, products, and integrated campaigns with them.
• Liaise with the fundraising, supporter care, digital and data teams to identify recurring supporter journey issues and make recommendations for improvements.
• Support on implementing our effectiveness evaluation approach to supporter experiences, journeys, and initiatives. Regularly reporting on key metrics and using findings to drive continuous improvement in collaboration with the digital and data team.
• Support on conducting research and analysis to gain insights into supporter behaviours, preferences, and pain points. Utilize data-driven insights to inform decision-making and enhance supporter journey initiatives.

Driving the adoption of supporter-first approach

• Develop and foster excellent working relationships to establish buy-in for a data-driven and supporter-first approach to fundraising across the charities and be prepared where necessary, with sound rationale, to recommend solutions that meet supporter needs, strategic objectives, and journey best practises.
• Help to drive a culture of continuous improvement by identifying opportunities for innovation and optimization within the supporter journey. Implement feedback loops and mechanisms for ongoing refinement of supporter experience strategies.
• When necessary, work with stakeholders to understand detailed operational processes and identify opportunities for a supporter-first approach to help fulfil their requirements. 
• Keep up to date with supporter-centric industry trends, techniques, and best practices related to supporter experience and supporter journeys and share learnings with stakeholders.

Work environment

• The post holder should expect to:
• Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home. 
• Be responsible for the input and maintenance of databases and files relevant to the post requirements.
• Will occasionally be required to attend events in the evening and at weekends.

Skills, Knowledge and Expertise

• Experience of developing best in class user journeys and experiences in the commercial or non-for-profit sector.
• Experience leading complex cross channel journeys or communication plans from start to finish. 
• Experience of facilitating or supporting on user research activities including focus groups, surveys, and user testing. 
• Experience in reporting, evaluating, and testing. 
• Experience of facilitating workshops both virtually and in person. 
• Ability to interpret complex requirements and user needs and make recommendations of implementable solutions.
• Proven understanding of how best to use data insight and analysis to make decisions and inform actionable plans.  
• Knowledge of a Fundraising Database (e.g. Raiser’s Edge or Salesforce)  
• Knowledge of analytic tools (e.g., data dashboards). 
• Knowledge and demonstrable experience of adhering to GDPR and PECR laws and codes of conduct.  
• Understanding of NHS Charities or healthcare fundraising.  
• Excellent interpersonal skills and negotiation skills with the ability to motivate and influence people.  
• Ability to work as part of team and also to use own initiative.  
• Willingness to work had and attend, where necessary commitments outside normal office hours.

WONDER Foundation empowers women and girls through quality education and vocational and skills training so they can exit poverty for good.

We work with women-led local partners in 23 countries across Latin America, Africa, Asia, and Europe towards a future where women and girls can make informed life choices and lead the way in their own personal development, and that of their families and communities.  

​Over the last 12 years, we have empowered 125,000 women and girls with 36 local women led partners in 23 countries around the world.  We are looking for a proactive and organised person to join our fundraising team and lead our growing individual giving programme.

At WONDER you would be joining a team who are committed to working together to reach ambitious goals.

We understand that our people are at the heart of everything we do; they're essential to our goals. Our team forms the very core of WONDER and we're committed to supporting them every step of the way. WONDER has a very balanced culture, no one is expected to work beyond her hours.

The benefits package we offer employees to support them in delivering their crucial role includes the following: Enhanced pension,  enhanced contractual leave, enhanced maternity leave, flexible working, training opportunities and cycle to work scheme.

Key Roles and Duties

In this exciting role you will be responsible for raising unrestricted income from individuals by planning and executing the day-to-day campaigns to recruit, engage and retain supporters through a range of channels.

More specifically this will include:

Strategic Planning and Implementation

Plan, lead, implement, and evaluate strategies to:

• Increase individual gifts through enhancing the donor journey.
• Boost the monthly giving 'thrive fund' programme.
• Develop new individual giving campaigns with a focus on direct marketing across various channels.

Donor Data Analysis and Segmentation

Analyse and segment the supporter base to develop targeted supporter journeys and ask strategies, using donor data from our CRM (Salesforce) to:

• Maximise the lifetime value of donors.
• Ensure effective use of supporter data for campaign purposes.

Stewardship and Donor Engagement

Manage donor stewardship to provide personalised and engaging communications, including:

• Producing supporter materials.
• Building a thanking programme that offers a personal and engaging donor experience.
• Collaborating with colleagues to identify individual stories for impactful campaign content.
• Ensure all activities and contacts are managed through the charity’s CRM system.
• Maximise gift aid opportunities.

Campaign and Material Management

Work closely with the Communications Manager to:

• Create campaigns.
• Generate publicity opportunities e.g. radio, newspaper, online etc.
• Engage ambassadors and campaign specific ambassadors.
• Collect and draft beautiful stories, testimonies and case studies that engage supporters.
• Manage the production of supporter materials.
• Assist in developing Mailchimp email marketing and analyse and evaluate user journeys to maximise impact.

 Innovation and Market Trends

Lead the charge in:

• Coming up with new ideas and initiatives to bolster individual giving.
• Managing a continuous cycle of testing for new channels and techniques for acquisition and retention, based on audience insight and sector trends.

 General:

• Collaborate and communicate well with team members and particularly line manager. 
• We are a small dynamic team; the post holder will work over many areas offering lots of opportunity to work with staff in different departments and learn about the different aspects of charity.
• To recruit and manage interns and volunteers to support your work.

Role Requirements

We are looking for the right person to join the team – this could be someone with experience or someone who is willing to learn and has a strong transferrable skill set.

You will have:

• Effective campaign copy writing and ability to translate ideas into design briefs.
•  A minimum level of skill in graphic design (e.g., InDesign, Photoshop, Canva). 
• Excellent communication and interpersonal skills with the ability to communicate with diverse audiences in friendly and welcoming way in keeping with WONDER’s approach to empowerment. 
• A commitment to WONDER Foundation’s vision, mission and approach.

Desirable skills and experience:

•  Experience of income generation from direct marketing campaigns (acquisition and/or retention) across a variety of digital channels for acquisition and retention. 
• Experience of project management to deliver acquisition or retention campaigns within agreed timescales and budgets.
• Experience of using databases for targeting, segmentation, testing and response analysis and how to apply these learnings to future campaigns.
• Knowledge of Charity Law, Data Protection, Fundraising Code of Practice, and other relevant marketing or fundraising standards across the UK.
• Language skills in Spanish or French (key languages of our overseas partners).

CRM Project - Workstream Lead

Do you have previous charity experience working with CRM integration? Are you able to work flexibly on projects as well as Business As Usual? Yes, then please do keep reading as we may have the perfect role for you.

We are recruiting for a brand new role on a 12 month fixed term as a CRM Project Workstream Lead. This is full time (37.5 hours per week). We have a brand new office in London which we would love to see you work at, for 2 days per week, to connect with your team. We are flexible where the remainder of your work can be done.

What you will do as the CRM Project Lead?

· Ability to manage deadlines and project work

· The ability understand and interrogate new & existing CRM operational processes to ensure they are fit for purpose and future proof

· Ability to build working relationships with both internal and external stakeholders

· Bring exceptional knowledge and experience of CRM Fundraising processes (ALMS. Net)

· Act as the key Fundraising Operations team resource to progress the CRM project through each key phase from Discovery to Go-live

If this sounds like the role for you please apply now with an up to date CV and answer the additional questions to support your application.

This role will close on Wednesday 12th June for shortlisting and interviews will take place w/c 17th June.

We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.

Benefits

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

· 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme

· Service related sick pay when 6 month probation is completed

· Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.

· Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness

· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras

· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.

· Free access to round the clock employee assistance program for advice and support

*T&C's apply based on contract

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential. 

Our work includes;

· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose

· providing advice through our help lines and web sites