Insight manager jobs
Own the strategic development and execution of innovative marketing plans to engage, retain and grow Kew’s member and supporter base to achieve ambitious membership and fundraising targets. You will lead the development of engaging propositions and content, manage acquisition campaigns and optimise marketing communications to our existing base to drive long-term engagement and loyalty.
You will bring exceptional data-driven strategic marketing skills together with a creative flair and proven ability to generate fresh, impactful ideas to engage audiences. Working across a wide range of marketing campaigns and projects your excellent stakeholder, campaign and project management skills are key to this role.
This role is based at Kew Gardens with the option of regular home working, subject to operational requirements.
The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.
We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.
Join us on our journey as protectors of the world’s plants and fungi.
Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.
If you are interested in this position, please find out more by clicking “Apply”.
We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.
No agencies please.
Are you an experienced fundraiser looking for a job that is varied, dynamic and helps create meaningful change in the current climate crisis? If so, this role might be for you!
We are seeking a passionate and experienced Fundraising Officer to help unlock the financial support needed to decarbonise churches, schools, and clergy housing across six dioceses: Worcester, Hereford, Gloucester, Birmingham, Coventry, and Lichfield. The six dioceses are working in partnership in our mission to embrace the drive towards becoming Net Zero Carbon.
In this exciting role, you will play a vital role in enabling the church to reduce emissions from buildings and transport, supporting our commitment to environmental stewardship. You will collaborate with teams in all six dioceses and take the lead on:
· Securing funding to deliver net zero carbon projects and initiatives
· Building stakeholder relationships, researching and marketing funding opportunities
· Supporting and communicating with our parishes, walking alongside them on their NZC journey
If you are a person that has proven fundraising abilities, ideally in the charity sector, then we would like to talk to you! This role will suit a person who has a passion for sustainability and the ability to inspire others to support your cause. Strategic thinking and relationship building skills will be important as well as the ability to engage in complex stakeholder environments. We are looking for a person who is empathetic and committed to the role of church buildings as local centers of Christian worship and mission; you will have sympathy with the aims and values of the Church of England.
The client requests no contact from agencies or media sales.
Salesforce Administrator and Analyst
We are looking for a proactive and detail-oriented Salesforce Administrator and Analyst to join the IPS Grow team.
If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today!
Position: IPS Grow - Salesforce Administrator and Analyst
Location: London/hybrid
Hours: Full-time
Salary: £39,000
Contract: Fixed Term Contract to 2029
Closing date for applications: Monday 10 November at 9am
First round interviews: Monday 17 November 2025
Second round interviews: Wednesday 26 November 2025
The Team
IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England.
The Role
This role sits within the IPS Grow Operational Support function and will play a key part in supporting the development, maintenance, and continuous improvement of the Salesforce-based CRM system. You will work closely with colleagues across IPS Grow and Social Finance’s Data and Digital Community of Practice to ensure tools meet the needs of frontline teams and stakeholders.
Key responsibilities include:
- Salesforce design, development and support
- Data analysis and reporting
- User support and continuous improvement
- Collaboration and communication
Please note: this role is a fixed term contract to 2029
About You
We are looking for someone with:
- Experience working with Salesforce or similar CRM systems, including configuration, customisation and user support.
- The ability to advise on design decisions and adapt/develop Salesforce functionality (e.g. custom objects, workflows, automations) without needing to code.
- Strong analytical skills, with experience cleaning and interpreting data using Excel, Power BI or similar tools.
- The ability to communicate technical concepts clearly to non-technical audiences.
- A collaborative approach and willingness to learn from others.
- Strong organisational skills and attention to detail.
About the Organisation
Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world.
Equality, diversity and inclusion
We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.
The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability.
You may have experience in other areas such as CRM Administrator, CRM Systems Administrator, Salesforce CRM Administrator, Salesforce Admin, Salesforce Platform Administrator, Salesforce Support & Admin, Business Systems Administrator, Junior Salesforce Administrator, Salesforce Analyst, Systems Analyst.
This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We're looking for a proactive and organised Direct Marketing and Fundraising Officer to support our Public Fundraising team. In this varied role, you'll help deliver engaging fundraising campaigns, manage supporter journeys, and ensure our fundraising efforts run smoothly.
You'll also provide key administrative and project support to the team and the Director of Fundraising and Marketing, with the chance to develop your skills in digital fundraising, data reporting, and campaign coordination. If you're detail-oriented, a great communicator, and passionate about making a difference — we’d love to hear from you!
***Please download the job description for full details***
About You
You are a highly organised and detail-oriented individual with proven administrative experience in a fast-paced environment. You’ll be a confident communicator with strong written and verbal skills, able to draft professional documents and liaise effectively with internal and external stakeholders. Proficiency in Microsoft Office, digital collaboration tools and CRM systems is essential. You’ll also have good numeracy skills and experience maintaining financial records. A natural team player, you’ll be adaptable, able to prioritise a demanding workload, and remain calm under pressure — particularly during emergency fundraising appeals.
Key responsibilities:
· Assist in the coordination and delivery of public fundraising activities during emergency appeals, including managing content and materials, liaising with member agencies, and supporting with reporting and updates for senior stakeholders.
· Provide high-quality administrative support to the Fundraising and Marketing Director and wider team, including diary management, meeting coordination, minute-taking, and general team logistics.
· Help develop and deliver fundraising materials across direct marketing and digital channels, gather content, and ensure assets are approved and shared with key stakeholders.
· Maintain and update fundraising budgets, process invoices, and support post-appeal reviews with external suppliers and partners.
· Contribute to digital activities by supporting basic analytics, user journey testing, and content creation for platforms like YouTube, Instagram, and TikTok, with opportunities to take part in digital innovation workshops.
What We Offer
- Flexible working hours (outside of appeal periods)
- Hybrid working model (some mandatory office days during appeals)
- 25 days annual leave, increasing with service
- Healthcare Cash Plan (value ~£1,660/year)
- Pension contribution (3%, rising to 8% post-probation)
- Wellbeing and mental health support
- Access to Wellhub, discounts, and ticket schemes
- Season ticket and hardship loans (post-probation)
- Cycle to Work and Car schemes (salary sacrifice)
The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during
                We encourage early applications and may hold interviews before the deadline.
We are also unable to support applications for our vacancies if you do not have the right to work in the UK.
            
The client requests no contact from agencies or media sales.
Key information
Location: Manchester, Bristol, Newcastle, Nottingham, or London
Hours: 37.5 hours per week (full time)
Start date: ASAP (we are happy to work with notice periods)
Duration: Permanent
Salary: £31,830 - £35,280 per annum if based in London. £29,175 - £32,625 per annum if based in Bristol, Manchester, Newcastle or Nottingham, plus a £312 yearly tax-free work from home allowance.
Application deadline: 12 noon, Monday 10th November 2025
The application for this role will consist of a written application; a telephone interview; and an Assessment Centre (via Zoom).
Assessment Centres will take place week commencing 1st December and will consist of an interview and a task relating to the role.
About upReach
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about our work, visit our website and read our Annual Report, and Impact Report.
ROLE SUMMARY
This role will be pivotal in devising, executing, and evaluating impactful marketing and communication strategies that resonate with key audiences and advance upReach's mission of transforming social mobility in the UK. The successful candidate will split their time between PR and external affairs (50%) and marketing campaign development and delivery (50%), with flexibility to adjust based on organisational priorities.
Reporting to the Senior Marketing and Communications Manager, and closely collaborating with the Junior Marketing and Communications Manager on specific projects, focussed on increasing press coverage, creating compelling marketing materials, and delivering impactful campaigns. You will work closely with the wider team to ensure all communications align with upReach’s brand, with the ultimate aim of championing upReach's mission to transform social mobility in the UK. You will also support upReach in fulfilling our 2024-27 strategic objectives.
CORE RESPONSIBILITIES
PR, External Affairs & Policy:
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	PR Strategy: Contribute to the development and implementation of a PR strategy to raise awareness of upReach and the cause of social mobility, secure new partners/funders, and attract student applicants. 
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	Media Content: Create press releases, opinion pieces, blogs and research that reflect the charity’s policy positions on key social mobility issues, and keep upReach website up to date with the latest coverage and articles. 
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	Impact Monitoring: Track and quality score incoming press coverage to analyse performance and adjust strategies based on incoming insights, pro-actively securing additional backlinks. 
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	External Stakeholder Management: Help respond to incoming media inquiries, ensuring timely responses and distribution of materials. Cultivate relationships with journalists, media outlets, influencers, other social mobility organisations, and other key stakeholders to expand upReach’s visibility, updating the CRM and journalist database accordingly. 
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	Media, Policy and Research Monitoring: Track and respond to relevant social mobility and education-related policy changes in the UK, ensuring upReach has an active voice in these discussions where appropriate and disseminating key updates to the wider team. 
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	Award Submissions: Support the identification and submission of high-quality award entries to build upReach’s profile across key target sectors. 
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	Crisis Communications: Support in the preparation of responses to any external inquiries or crises, ensuring upReach’s reputation is protected. 
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	Patron and Ambassador Research: Assist in the research of potential high-profile ambassadors for upReach, ensuring they align with our mission and values. 
Marketing Campaigns:
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	Student Attraction: Support the delivery of upReach’s student attraction strategy to raise awareness of upReach amongst eligible undergraduate students. 
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	Campaign Support: Assist in the planning and execution of multi-channel marketing campaigns that drive engagement with beneficiaries, partners, donors, and funders. 
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	Content Creation: Work closely with the marketing team to produce compelling digital and print content, including case studies, social media posts/templates, blogs, email campaigns, videos and more. 
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	Brand Consistency: Assist in reviewing external-facing materials to ensure they align with upReach’s brand guidelines, tone of voice, and key messages. Act in a consulting role to support the successful delivery of Associate-focussed communications. 
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	Marketing Asset Management: Maintain a comprehensive inventory of marketing materials, ensuring resources remain up-to-date and relevant, while monitoring distribution amongst the team. 
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	Monitoring and Evaluation: Assist in reporting on the success of campaigns using tools like Google Analytics and social media insights. 
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	Collaborative Marketing: Collaborate with other charities, higher education institutions, and student societies, to develop co-marketing opportunities that expand programme reach among target student audiences. 
Other responsibilities:
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	Manage the External Affairs rotation to help one member of the Future Charity Leaders Programme (FCLP), upReach’s internal graduate scheme, to learn more about this area of the charity. 
- 
	Continue to develop skills, knowledge and best practice that will enable you to excel in the role, including training on pitching to the media, crafting compelling content and building press relationships. 
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	Undertake other marketing, communications or administrative tasks that are required within this role. 
Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit.
SKILLS AND EXPERIENCE
We are looking for someone who is passionate about social mobility and believe that background should not be a barrier to graduate employment.
To be successful, you would ideally have experience in marketing and communications, particularly in executing PR and policy strategies, facilitating media relations and/or running successful communications campaigns. While not required, experience within a charity, social impact or education-focused organisation would also be highly beneficial for this role.
Required skills:
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	Written Communication: Ability to write in a clear and persuasive way that breaks down complex issues into digestible content (e.g. press releases, social media posts and newsletters). Excellent verbal communication for networking, media relations, and public speaking. 
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	Creativity and Storytelling: Strong creative flair to develop engaging content and narrative that resonate with different audiences across digital and traditional platforms. 
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	Media Knowledge: Good understanding of the media landscape, with experience in managing media contacts, securing coverage, and building relationships with the press. 
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	Attention-to-Detail: Strong eye for detail, including excellent proofreading and editing skills, to ensure high-quality, error-free content. 
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	Brand Awareness: Understanding of how to promote and protect upReach’s brand reputation and the importance of maintaining brand-compliant messaging across all platforms. 
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	Project Management: Strong organisational and project management skills, with experience handling multiple tasks and deadlines simultaneously. Ability to quickly adapt to changing situations, including responding to media inquiries or handling unexpected challenges. 
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	Pro-activity: A proactive attitude and an ability to suggest, research and implement new ideas to achieve our organisational objectives. 
Desirable (Not Required) Experience:
- 
	Hands-on experience with some or all of the following tools/software: - 
		G-suite 
- 
		Zoom 
- 
		Canva or similar design software. 
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		Mailchimp or similar email marketing software. 
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		Website content management systems (CMS). 
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		Bigin, Zoho or similar customer relationship management tools (CRMs). 
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		Trello 
 
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	Knowledge of GDPR compliance. 
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	Knowledge of regulations around charity communications, including compliance with data protection laws and ethical storytelling. 
COMPETENCIES
In general, Senior Officer level involves you demonstrating more leadership capabilities than in an entry-level position. This includes having ownership of a new area (press/PR), and demonstrating an ability to informally lead and have positive influence on the wider team. We will be looking for you to demonstrate that you can plan ahead, proactively anticipate upcoming projects or risks, and problem solve independently.
Please see below a summary of the key competencies required for this role:
- 
	Motivation (2) - Shows self-motivation to increase upReach’s impact, and develops an understanding of team strengths in order to provide support to the wider team where needed. 
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	Leadership (2) - Takes responsibility for leading on set projects, creating a supportive environment for any others’ working on the project, and inspiring the wider team by keeping them informed on progress. 
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	Continuous improvement (2) - Pursues this continuously, focusing on developing specific skills needed in your own role, actively implementing any learnings from training, and measuring your own performance. 
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	Planning and organising (2) - Organising own work effectively, including scheduling, prioritising, setting and communicating realistic timeframes, and negotiating successfully when faced with multiple requests / working on collaborative tasks. 
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	Problem solving & decision making (2) - Being the key problem solver within area of responsibility, using experience to analyse problems from different angles, including getting input from others, asking questions and using data before making decisions 
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	Innovative (2) - Proactively suggestions to improve team’s current working methods, applying own knowledge and expertise to solutions 
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	Management (2) (rotations)- Able to give clear instruction and lets people know what’s expected of them in collaborative work or in area of leadership, and able to manage partnerships / external relationships effectively 
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	Commitment to social mobility (2) - Has developed an advanced understanding of social mobility and complex concepts within the field, and can articulate upReach’s role within this to external stakeholders 
- 
	Communication (3) - Express ideas effectively and sensitively, confidently handling challenging conversations, and leading meetings and sessions where appropriate. 
Team Culture & Benefits:
We offer:
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	Flexible and hybrid working. 
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	Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 
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	Birthday leave and Voluntary leave 
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	Enhanced Parental Leave beyond statutory requirements for all team members. 
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	3% Pension Contribution, which increased to 5% after 5 years of working with us. 
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	Cycle-to-work scheme. 
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	Monthly socials and annual wellbeing days 
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	Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training. 
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	Personal Development Budget, activated after 6 months in the role. 
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	The opportunity to participate in our fantastic staff networks: - 
		Disability and Inclusion Network 
- 
		Diverse Roots Network 
- 
		Green Network 
- 
		LGBTQ+ Network 
- 
		Mindfulness Network 
- 
		Parents and Carers Network 
 
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Ready to apply?
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Applications close on Monday 10th November at 12:00 noon.
Equal Opportunities
At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Thus, we encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities, those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An established national charity is seeking a Senior Finance Business Partner to join their Finance Business Partnering team at a pivotal time for the organisation. This is a newly shaped role designed to strengthen financial support for the charity’s fundraising and campaigning ambitions over the coming years.
The Role
You will play a central role in providing financial insight, analysis, and management across fundraising, communications, and advocacy activities. Acting as a strategic partner to senior leaders, you’ll ensure funds are used effectively to deliver long-term impact and growth.
You’ll help drive the organisation’s ambitious five-year plan to increase fundraising income and enhance its campaigning and influencing power – ensuring every pound raised contributes to a more inclusive future.
Key Responsibilities
- Partner with directorate teams to develop robust budgets and forecasts, supporting effective financial planning.
- Provide insightful financial reporting and analysis to help teams interpret performance and make informed decisions.
- Lead on complex income forecasting (including legacies), applying scenario analysis and risk assessment.
- Deliver financial modelling to inform investment and fundraising strategies.
- Ensure accurate management of restricted funds and compliance with external funder requirements.
- Contribute to continuous improvement of financial processes, including integration with a new Salesforce CRM system.
- Act as a key point of contact for external auditors and funders regarding fundraising financials.
- Maintain compliance with Charity SORP and relevant financial regulations.
- Manage and develop a Finance Business Partner team member, fostering growth and capability.
About You
You will be a qualified accountant (CIMA, ACA, ACCA or equivalent) with proven experience in finance business partnering, ideally within the charity or fundraising sector.
You’ll bring:
- Strong analytical and problem-solving skills, with the ability to communicate complex data clearly.
- Excellent stakeholder engagement and influencing abilities.
- A proactive, solutions-driven mindset with a focus on improving systems and processes.
- A genuine commitment to the mission of creating a more inclusive society.
Salary & Benefits
- Salary: £61,526 per annum
- Contract: Permanent, full-time
- Location: Flexible hybrid (possibility for remote working)
How to Apply
This role is being managed exclusively by Ivy Rock Partners. For more information or an informal discussion, please contact Madeleine Kind or Jake Morrow at Ivy Rock Partners.
Applications will be reviewed on a rolling basis, with interviews commencing once suitable candidates are identified. Early applications are encouraged.
Harris Hill is delighted to partner exclusively with Consumers International, the only global membership body for consumer organisations, to recruit their new Strategic Communications Lead (Fair Digital Finance).
Consumers International unites over 200 member organisations in more than 100 countries. Together, they work to protect and empower consumers everywhere, championing their rights and ensuring their voices shape products, policy and practice.
I’m looking to hear from strategic communicators with a passion for digital innovation and global impact. As Strategic Communications Lead you will drive powerful narratives, campaigns, and events that champion consumer rights in the digital finance world. You will ensure that all outputs from the digital finance programme are effectively communicated to Consumers International Members, relevant regulators and consumer protection authorities, funders and global partners.
In this high-impact role, you’ll manage the communications and production of global thought leadership and events, including their flagship report, The Consumer Experience of Digital Finance, and a series of Policy Impact Forums to support consumer-regulator dialogue. You will ensure that all outputs from their digital finance programme reach the critical audiences – regulators, consumer protection authorities, funders and global experts – that can act on them.
What you’ll do:
- Develop and deliver compelling multi-channel communications strategies (via case-studies, blogs, social media, reports, newsletters) that spotlight the impact of their work.
- Bring global programmes to life through storytelling, strategic content, and media.
- Lead the production and promotion of major events—including their flagship Policy Impact Forums—connecting consumers, regulators, and decision-makers.
- Translate programme insights into impactful messaging for their global network—Members, regulators, funders, and partners.
If you're ready to lead change, tell meaningful stories, and make a global impact—we want to hear from you.
Your experience:
- Proven experience in communications, campaigns, or public affairs, ideally within digital finance, development or consumer rights.
- Strong writing, editing and storytelling skills across long-form and digital formats.
- Experience producing virtual and in-person events.
- Ability to translate technical concepts into clear, engaging messages for diverse audiences.
- Experience working across international contexts with multicultural teams.
There is a unique opportunity to shape the role, and run with your ideas, therefore it is well suited to a pro-active self-starter, someone who is highly detail oriented, has a creative mindset and with strong project management skills and an eye for innovation.
- Salary: £45,000
- Full-time hours, 3 year FTC.
- This is a remote based role. Drawn to candidates living in European and East African time zones, to be able to effectively work with their team. There is no office, however, if you are London based, there is an option to meet at a co-working space weekly.
To apply, please submit your up-to-date CV by 09:00 (UK time) on Friday 7th November 2025.
Please note that only successful applicants will be contacted with further information.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Engagement and Community Lead - This Girl Can
Salary: £29, 808 Fixed Term Contract end Date 27/11/2026
Responsible to: Project Manager - Communities and Partnerships
Location: Hybrid - pattern to be agreed ( 9 Day Fortnight )
Hours of Work: Full time 36.5hours
The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working to develop healthy, happy communities living active and connected lives.
Our vision is for a society where people have the autonomy, capacity, resources and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely.
By working collaboratively with communities we aim to bring about sustainable change at a social, environmental and economic level; to do the social knitting required to create stronger and more resilient communities and to support communities to identify, mitigate and remove the barriers that prevent them from living active and connected lives.
In 2023, This Girl Can moved into a new phase of its mission to inspire more women and girls to take part in sport and physical activity – ‘This Girl Can - With You’. The new phase will focus on breaking down the enjoyment gap that exists between men and women participating in physical activity.
The Active Wellbeing Society (TAWS) are one of Sport England’s official delivery partners for This Girl Can, leading work on activating the campaign in Birmingham working alongside system partners.
We are looking for a Woman and Girls Lead to deliver the ‘This Girl Can - With You’ project across Birmingham.
The role includes peer relationships internally within TAWS but to also hold relationships with Sport England, place-based strategic partners (Birmingham City Council , Sport Birmingham) and IWG World Conference on Women & Sport attendees In Unity, United by 2022 Legacy Charity and Saheli Hub . With the aspiration of the role aligning to the IWG Women and Sport programme, IWG World Conference on Women & Sport and European Athletic Championships hosted by Birmingham 2026.
In this role of Woman and Girls Lead you will be pivotal in ensuring that the organisation’s contractual obligations and goals are achieved by collaborating with communities and partner organisations in the design and delivery of interventions. You will build connections and co-produce with local communities and key partners , creating activities based on identified need to increase opportunities that are more social, suitable, self-affirming and safe for women and girls. The role will support to connect and share learning across the system and use existing insight to help inform priorities/areas of need.
The role will report to the Midlands Regional Lead for Partnerships and New Business Development and be supported and guided by a Steering Group of wider partners, working closely with TAWS West Midlands Delivery Manager and Research and Performance team.
We offer our team members a comprehensive staff benefits offering to include:
- Annual Leave – 38 days! 25 days AL (increasing to 29 days with service) plus 5 wellbeing days and 8 bank holidays. (Pro rata for part time hours)
- Flexible working, home working and remote working options available
- Nest Pension – 8% employer contribution - 3% employee contribution.
- Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more.
- Employee Assistance Programme (counselling and DRs on call 24hrs a day).
- Fantastic volunteering opportunities within The Active Wellbeing Society every month.
The Sumatran Orangutan Society (SOS) is dedicated to protecting orangutans, their forests, and their future. Together with our local partners in Sumatra, we’re protecting vital ecosystems and creating resilient landscapes where orangutans – and people – can thrive.
We’re looking for an experienced and creative fundraiser to lead our individual giving and supporter engagement programmes, grow our supporter base, and champion innovation in public engagement and income generation. You’ll be rallying resources which will ultimately help us grow our impact for wild orangutans and the people living alongside them.
The Role
As Head of Individual Giving & Supporter Engagement, you’ll lead the strategic development and delivery of SOS’s public fundraising portfolio – inspiring individuals around the world to take action and give generously for the future of Sumatra’s rainforests and wildlife.
You’ll be responsible for individual giving, digital acquisition and retention, legacies, appeals and campaigns, and supporter events. You’ll be given the freedom to innovate, identifying and developing new income streams and engagement products and approaches that help us reach and inspire new audiences.
We’re particularly interested in candidates with strong acquisition experience, who can help us grow and diversify our supporter base.
Reporting to the CEO, you’ll work closely with communications, partnerships, and programmes colleagues to build an engaged community of supporters and advocates for SOS.
Key Responsibilities
Leadership & Strategy
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	Lead the development and delivery of SOS’s public fundraising strategy, ensuring alignment with the organisation’s mission and income targets. 
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	Set and manage income and expenditure budgets for all individual giving fundraising streams, ensuring healthy ROI and sustainability. 
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	Set clear targets and KPIs, with robust financial planning, forecasting, and monitoring. 
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	Foster innovation across public fundraising, developing and testing new products and propositions. 
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	Promote a culture of data and insight-driven decision-making, continuous improvement, and connecting our supporters to the impact they enable. 
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	Adhere to the Fundraising Regulator Code of Practise and Data Protection legislation and ensure the SOS Donor Promise and Fundraising Values are alive and visible in all fundraising activity. 
Individual Giving & Donor Development
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	Oversee acquisition, retention, and uplift strategies for individual donors, ensuring a seamless and inspiring supporter journey. 
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	Design and manage a calendar of appeals and campaigns, including the Big Give Christmas Challenge. 
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	Work closely with Communications & Marketing colleagues to deliver compelling creative content and integrated fundraising campaigns across digital channels. 
 
Digital Fundraising
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	Lead on digital acquisition strategy and performance, testing and optimising paid and organic campaigns to grow SOS’s online giving and supporter base. 
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	Manage and optimise digital giving platforms, donor journeys, and analytics to improve conversion, retention, and lifetime value. 
 
Legacies & Events
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	Develop and implement SOS’s legacy marketing strategy, raising awareness and nurturing pledgers and enquirers with care and authenticity. 
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	Manage fundraising events (such as our Buffoonery comedy night) and oversee community fundraising initiatives, optimising engagement and lifetime value. 
 
Collaboration & Management
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	Line manage the Development Assistant, ensuring that our supporters receive outstanding stewardship. 
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	Work closely with colleagues across Development, Communications, and Programmes to ensure a joined-up approach to engagement, conversion, and storytelling. 
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	Keep up to date with sector trends, digital innovations, and regulatory requirements, ensuring compliance and best practice in all fundraising activity. 
 
About You
You’re a strategic and practical fundraiser who knows how to inspire public giving. You combine creativity with an analytical approach, and you’re motivated by purpose and impact. You’ll flourish in a small, committed team where innovation and collaboration are key.
Essential:
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	Significant experience in individual giving and/or digital fundraising, including both strategy development and delivery. 
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	Proven track record of meeting or exceeding income targets across multiple channels. 
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	Familiarity with CRM systems and digital fundraising platforms. 
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	Strong understanding of digital acquisition and retention techniques, data-driven fundraising, and supporter journeys. 
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	Experience managing appeals and campaigns, ideally including match-funded initiatives (e.g. the Big Give). 
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	Excellent copywriting, creative and analytical skills, with an eye for compelling storytelling. 
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	Experience in budget management and performance reporting. 
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	Collaborative and adaptable, with excellent project management and communication skills. 
 
Desirable:
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	Experience in product development or innovation in the charity sector. 
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	Knowledge of legacy fundraising. 
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	Interest in environmental, conservation, or international development causes. 
We work to protect orangutans, their forests and their future.

 
                    The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Flexible within the UK
Ref JV 1423
Closing date 21/11/2025
Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.
As a Senior Research Lead, with proven experience leading complex research projects, you’ll be responsible for Energy Saving Trust’s Energy Access research portfolio as part of the LEIA programme. You’ll shape and deliver our research strategy, manage and mentor the Energy Access research team, and build partnerships with leading organisations to produce high-quality research outputs.
Who we are
Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.
At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.
Here are some of the benefits we offer:
• 25 days of annual leave plus bank holidays, with additional leave earned through length of service
• Three extra days off over the Christmas period as a gesture of goodwill
• A competitive pension scheme with generous employer contributions
• Flexibility in our ways of working – work from home, in the office, or a mix of both, depending on your role
• Two paid volunteering days per year – a chance to give back to the causes that matter most to you
Please see our careers page for the full list of benefits we have to offer and why Energy Saving Trust is a great place to work.
The team
You’ll join our International Energy Access team, primarily working on the multimillion-pound Efficiency for Access Coalition including the Low Energy Inclusive Appliances (LEIA) programme that aims to double the efficiency and halve the cost of off- and weak-grid appliances in sub-Saharan Africa and South Asia. This programme is funded by UK aid, from the UK government via the Transforming Energy Access platform, and IKEA Foundation, and delivered by Energy Saving Trust in partnership with CLASP.
As part of the International Energy Access team, you’ll contribute to meaningful initiatives that have real-world impact on improving lives and livelihoods, while helping to address the climate emergency. This is an exciting opportunity to join a talented, dedicated and inclusive team to deliver this vital programme of work.
What you’ll do
• Lead the planning, delivery and reporting of our Energy Access research portfolio.
• Identify research gaps and emerging trends, ensuring alignment with user needs and funder priorities.
• Oversee the delivery of high-quality research projects in partnership with academia, industry and consultants.
• Manage and mentor a small research team, supporting their development and performance.
• Build and maintain key relationships with partners, funders and stakeholders to expand our Energy Access research portfolio.
What you’ll bring
• Strong experience leading complex research projects using qualitative and quantitative methods.
• Proven record of managing high-performing teams and delivering results on time and on budget.
• Experience and knowledge of the energy access sector.
• Excellent analytical, writing and communication skills, with the ability to present technical information clearly.
• Strong leadership, organisational and stakeholder management skills, with a collaborative and proactive mindset.
To apply visit our recruitment portal via the apply button.
Applications close at 23.59 on 21 November 2025. Interviews are intended to be held around 8-12 December.
To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Reasonable adjustments: We are a Disability Confident Committed employer. We want to ensure that our recruitment process is inclusive of and accessible for, everyone.
If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch.
Flexible working: We offer a range of flexible working arrangements, including working from home, compressed or part-time hours, job shares and other arrangements. There is no need to justify your preferred working pattern and we encourage our people to work in whichever way helps them to perform at their best.
We will be happy to discuss this and our blended working model at the interview stage with you.
Diversity and inclusion
Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best.
We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust.
We are a Disability Confident Committed employer and we ringfence a minimum number of interview slots for candidates who apply via the Disability Confident scheme and meet the minimum criteria for a role.
Closing Date: 3 November 2025
Ref 7190
Save the Children UK has an exciting opportunity for a collaborative and detail-oriented individual with extensive Retail Gift Aid experience to join us as our Retail Gift Aid Executive. In this key role, you'll work with teams across retail, the wider organisation and suppliers to ensure our Retail Gift Aid processes are robust, compliant, and delivering maximum impact for children.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Retail Gift Aid Executive, you will be responsible for managing and continuously improving all aspects of our Retail Gift Aid processes and compliance. You'll play a vital role in maximising Gift Aid revenue, providing expert support to shops and teams, and ensuring systems, training, and communications are effective and up to date.
This is a role that combines operational delivery with relationship-building and collaboration across departments, ensuring the success of one of our key income streams.
In this role, you will:
• Take ownership of the Retail Gift Aid system and end-to-end claims process, ensuring full compliance with HMRC guidelines.
• Identify, drive and deliver process improvements to maximise Gift Aid income and operational efficiency.
• Act as the key contact for internal and external stakeholders, providing guidance on Gift Aid and representing retail needs.
• Maintain accurate data, generate reports, and support audits – including liaising with HMRC when required.
• Provide training, communications, and support to our retail teams, ensuring understanding and engagement with Gift Aid procedures.
• Visit shops regularly to monitor Gift Aid performance and gather feedback for continuous improvement.
About you
To be successful, it is important that you have:
• In-depth knowledge and hands-on experience of Retail Gift Aid processes and procedures.
• Strong organisational and problem-solving skills, with a systematic approach to work.
• The ability to communicate clearly and confidently with a range of stakeholders.
• Strong attention to detail and experience managing financial compliance or audit processes.
• A proactive attitude, with the ability to manage your own workload and prioritise under pressure.
• A passion for retail with an understanding of charity shop environments and volunteer engagement.
• Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The client requests no contact from agencies or media sales.
Feeding Liverpool is entering a new chapter in its mission to tackle hunger and food insecurity across the city. We are strengthening our commitment to embedding Good Food principles in every aspect of Liverpool’s food system.
We are recruiting a Policy Coordinator / Lead—a strategic and collaborative thinker who will work closely with Liverpool City Council and a wide range of partners to shape food policy and drive systemic change. This role will lead initiatives to improve food provision for children and young people, influence council policies, and secure funding to advance the goals of the Good Food Plan.
We are a stable, well-funded organisation with a dynamic team, a committed Trustee board, and a vibrant network of partners. Our work is rooted in the lived experiences of Liverpool’s communities—from those facing food insecurity to growers, educators, businesses and community organisaitions. We are proud to be seen as a national exemplar for alliance-based approaches to food justice.
Yet, challenges remain. Liverpool continues to face high levels of food insecurity and health inequality. The community food movement is under pressure from inflation and supply chain issues. The Policy Coordinator / Lead will play a key role in addressing these challenges by embedding Good Food principles across council departments, leading strategic initiatives, and amplifying the voices of our communities.
Main purposes of job:
● To collaborate with Liverpool City Council in reviewing policies and procedures to embed Good Food principles across relevant departments and programmes of work.
● To lead initiatives that improve food provision for children and young people in education and learning settings across Liverpool.
● To scope and secure funding opportunities to advance the goals of the Good Food Plan.
● To collaborate with partners to embed a community-centred approach to improving health, wellbeing and tackling social inequalities.
Key responsibilities:
● Develop and advise on policies and strategies to integrate Good Food principles into council operations, contributing to Sustainable Food Places silver award submission.
● Re-establish and lead Liverpool’s Good Food Policy working group.
● Lead the development a city action plan to improve food provision for children and young people in education and learning settings across Liverpool.
● Conduct and synthesise research, data, lived experience, and policy insights to produce evidence-based recommendations/ actions.
● Document and showcase progress towards the goals of the Good Food Plan.
● Collaborate with national and local stakeholders, including public, private, and VCSE sectors, to develop and implement strategic food-related projects.
● Provide leadership on food policy within the council, aligning initiatives with broader city objectives such as sustainability, public health, and economic growth.
● Identify and pursue funding opportunities to ensure the sustainability of food systems initiatives.
● Represent Feeding Liverpool and Liverpool City Council at local and national events.
*To access the full Job Description and the Person Specification for this role, view the attachment below or visit the Vacancies page on our website.
We encourage candidates who are passionate about food justice, policy innovation, and community-led change to apply.
You’ll be based in or near Liverpool, with the flexibility to work remotely 1–2 days per week, and will be expected to engage actively with our communities and stakeholders.
We also welcome expressions of interest from organisations who may wish to explore the secondment of a member of their staff into this role. Feeding Liverpool values cross-sector collaboration and recognises the potential for shared learning and impact through secondment arrangements. If your organisation is interested in exploring this opportunity, please get in touch to discuss how we might work together.
Please submit applications and expressions of interest via the instructions on our Vacancies page.
Feeding Liverpool is the city of Liverpool’s food alliance, connecting and equipping people and organisations to work towards good food for all.
The client requests no contact from agencies or media sales.
Please Note: We are unable to accept applications via external sites and email. Please apply via our website.
Are you ready to shape the future of student life through bold, evidence-based policy in one the UK’s most exciting student cities?
We are looking for a strategic and collaborative Head of Policy to lead our policy development and advocacy work, ensuring students’ voices are heard and acted upon across the university, city, and national platforms.
As Head of Policy, you’ll lead the development of student-led, evidence-informed policy work that reflects the lived experiences of our diverse student body. You’ll monitor developments across the higher education sector, local government, and Westminster, and produce compelling outputs that influence decision-makers and drive change.
Reporting to the Associate Director of Student Influence, the Head of Policy will play a key role in shaping our strategic external engagement, supporting elected student leaders, and building strong relationships with stakeholders across the university and beyond.
Key Responsibilities
- Lead the creation of influential policy briefings, consultation responses, and reports
- Monitor and respond to policy developments affecting students and students’ unions
- Translate complex ideas into persuasive communications for a range of audiences
- Build relationships with university departments, local government, and sector bodies
- Support the development of policy skills across the organisation
- Align policy work across democratic outputs, insight, student campaigns and staff expertise
Essential Criteria
We welcome applicants from all educational backgrounds. You’ll need to demonstrate:
- Proven experience in policy development and advocacy
- Excellent writing and analytical skills
- Strong stakeholder engagement and relationship-building abilities
- Experience in people management and team leadership
- Ability to work in a fast-paced, evolving environment
- Passion for student issues and a commitment to inclusivity and transparency
Why Join Us
- Great staff benefits
- Hybrid working options
- Clear progression pathways through our graded role structure
- A supportive, inclusive, and values-driven workplace
Please read the full role profile before applying, as well as our guide to recruitment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Youth Engagement Lead
We are looking for an Emerging Generation Lead to drive World Vision UK’s mission to inspire and mobilise the next generation of Christians towards justice, generosity, and global mission
Position: Emerging Generation (Gen Z) Lead
Location: Remote
Hours: Full-time 36.5 hours per week
Contract: Fixed-Term (12 months)
Salary: £36,576 - £38,500
Closing Date: 31st October 2025. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified
First stage interviews: 3rd – 4th November (online)
Second stage interviews: 6th – 7th Nov 2025 (in-person)
What You’ll Be Doing
As Emerging Gen Lead, you will drive World Vision UK’s mission to inspire and mobilise the next generation of Christians towards justice, generosity, and global mission. Reporting to the Director of Ministry Development, you will lead our engagement with youth, student, and young adult audiences (ages 13–25), creating bold, innovative pathways for them to connect their faith with action for the world’s most vulnerable children.
This role combines strategic leadership with hands-on delivery. You will design and implement initiatives that position World Vision as the charity of choice for young Christians passionate about making a difference.
Through powerful storytelling, authentic relationships, and creative programming, you will grow income, deepen spiritual impact, and embed Gen Z relevance within our Christian engagement strategy. Working collaboratively with colleagues across the Fundraising & Marketing team, you will integrate next-gen approaches into campaigns and supporter journeys, ensuring that World Vision UK remains culturally relevant, spiritually resonant, and future-ready. This role requires exceptional relational skills, theological depth, and entrepreneurial energy to engage churches, networks, and emerging leaders at scale.
What You’ll Bring
· Proven experience designing, leading, and delivering impactful youth programmes, campaigns, or initiatives that build faith, action, and supporter commitment.
· Strong public speaking, storytelling, and facilitation skills with experience engaging young audiences, churches, and partner events both online and in person.
· Strong communication and storytelling skills, including experience speaking publicly to young audiences, churches, or partner events—both in person and virtually.
· Demonstrated ability to build authentic, trust-based relationships with youth leaders, churches, networks, and influencers for mobilisation and income generation.
· Entrepreneurial and innovative mindset, with the ability to translate insight into creative strategies and tangible results.
· Comfortable working to income and supporter acquisition targets, KPIs, and deadlines while maintaining relational integrity and mission focus.
· Collaborative team player with strong interpersonal skills, humility, and adaptability in fast-moving, cross-functional environments.
· Digitally fluent, with experience leveraging social media and online platforms for campaign amplification and community building.
· Committed Christian with spiritual maturity and sensitively.
About the Organisation
World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.
An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.
World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.
Please note we can only consider applicants who presently have the right to work in the UK.
You may also have experience in areas such Emerging Generation Lead, Programme Manager, Youth Programme Manager, Campaigning, Impact and Engagement Manager, Programme Lead, Youth Programme Lead, Campaign, Impact and Engagement Lead.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
About the Role
Neuroendocrine Cancer UK is entering an exciting phase of growth and development. To make the greatest difference, we need to grow in a way that is structured and sustainable, and that’s where you come in.
We’re looking for our first Director of Operations: a strategic, hands-on leader who can turn vision into action and passion into plans. Working closely with our new CEO, you’ll ensure that our people, systems, and processes all work together to deliver effectively for the communities we serve.
This is a unique opportunity to shape the organisation’s future. You’ll combine strategic oversight with operational delivery across key areas including HR, finance, compliance, governance, IT, and organisational processes. As a senior leadership team member, you’ll strengthen internal systems, support staff and make sure day-to-day operations align fully with our mission, values, and strategic goals.
Ultimately, you will help build the strong foundations and infrastructure that enable Neuroendocrine Cancer UK to grow sustainably, deliver high-quality services, and deepen its impact for the communities we support.
About the Charity
We are Neuroendocrine Cancer UK. We exist to address the unmet needs voiced by the neuroendocrine cancer community, supporting patients and their loved ones with the physical and psychological burden of neuroendocrine cancers. Through awareness, research, better funding and support, we can give our community the attention it deserves
Our vision is for a world in which people know how to recognise, diagnose, treat, care for, and cure patients with neuroendocrine cancer.
We are a Charity driven by strong values of equity, excellence, collaboration, honesty, transparency and integrity.
Key Responsibilities
- Operational Oversight and Delivery
- Lead and manage a small in-house operations team (2 staff members) and oversee the work of external consultants as required to deliver operational plans aligned with strategic goals. 
 
- Drive the successful delivery of existing services, overseeing day-to-day operations, ensuring services are delivered efficiently and to a high standard while supporting the implementation of new initiatives and improvements.
- Ensure systems and processes are fit for purpose and support delivery of strategic goals. 
 
- Management and maintenance of the Salesforce system.
 
- Maintain oversight of service development, ensuring it reflects user feedback and sector innovation (with Directors/Managers).
- Lead audits and evaluations to ensure service effectiveness and continuous improvement.
2. Governance and Compliance (working with CEO)
- Maintain compliance with all relevant legislation, including safeguarding, data protection, and health & safety.
- Develop and oversee policies and procedures that uphold good governance, safeguarding, GDPR, digital governance, and ethical standards.
- Act as Designated Safeguarding Lead (DSL) and Data Protection Officer (DPO).
- Provide assurance to the CEO and Board on compliance and operational risk.
3. Financial Stewardship and Operational Management
- Support the CEO in ensuring financial sustainability.
- Oversee day-to-day budgeting, financial reporting, and grant management.
- Ensure timely processing of payments, payroll, and contracts.
- Support income generation through sound financial planning and operational oversight. 
 
- Review all processes, procedures & delegations and suggest updates as necessary.
4. People and Organisational Development
- Support the CEO to recruit and induct staff.
- Work with CEO to oversee HR matters including performance management (with HR support).
- Prioritise staff wellbeing, engagement, and professional development.
- Support the CEO in succession planning and building organisational resilience.
5. Service Quality and Improvement
- Work with relevant management team to ensure high-quality service delivery aligned with user needs and feedback.
- Monitor performance and report on impact to CEO and trustees.
- Drive operational improvements and support the development of new initiatives.
6. Insight, Data, and Continuous Improvement
- Collect, analyse, and report operational data to support decision-making.
- Oversee monitoring, evaluation, and audits to ensure accountability and learning.
- Support research and innovation projects by ensuring operational systems are robust and effective.
- Work with the board & CEO to review all processes, procedures & suggest updates as necessary.
Person Specification
About you
You’re an experienced operational leader who thrives on making things work — strategically, efficiently, and with people at the heart of it all. You know how to turn plans into action and are equally comfortable shaping systems, managing budgets, or guiding a team through change.
You bring strong leadership experience, a deep understanding of good people management practices, and sound knowledge of compliance, safeguarding, and data protection. You’re confident managing financial systems and overseeing budgets, and you know how to balance strategic thinking with hands-on delivery.
You’re at your best in collaborative, purposeful environments — someone who communicates clearly, builds trust, and helps others do their best work. You’re also pragmatic and calm under pressure, able to bring clarity and stability as the organisation grows and evolves.
Above all, you’re motivated by purpose. You share our commitment to the mission and values of Neuroendocrine Cancer UK, and you want to use your operational skills to help an organisation with real impact go even further.
Essential
- Proven experience in operational leadership and management
- Strong knowledge of people management practices, compliance, safeguarding, and data protection.
- Experience of managing budgets and overseeing financial systems.
- Strong line management and team development, with the ability to lead staff and volunteers.
- Excellent communication and organisational skills.
- Ability to balance strategic thinking with hands-on delivery.
- The ability to lead through change and embed new ways of working effectively.
- Commitment to the mission and values of the charity.
Desirable:
- Experience in a small charity or nonprofit organisation.
- Experience of charity governance
- A relevant qualification in safeguarding, HR, or data protection
- Experience managing Salesforce or similar CRM systems
Why Work With Us?
- Be part of a small, passionate, and values-driven team making a tangible difference.
- Shape the future of the organisation at a pivotal stage of growth.
- Take on a broad and varied leadership role with the chance to influence across all areas.
- Receive support for professional development, training, and personal growth.
- Enjoy a remote and flexible working environment.
To support and inform patients and families from diagnosis, enabling access to the best care and treatment.
The client requests no contact from agencies or media sales.
 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                         
                         
                         
                         
                         
                     
                         
                     
                         
                         
                                

 
                     
                         
                         
                     
                         
                        