Insight manager jobs

ID: 1542 Operational Manager – Central (West Midlands Northamptonshire and sorrounds)

Service: Central Region

Salary: Grade 4 Point 34 – 38: £42,140 - £46,240 FTE per annum 

- Additionally, £480 home-based allowance FTE per annum

Location: Home based with travel to various locations across West Midlands Northamptonshire and surrounds

Hours: 37 hours per week (full time).

We offer flexible working arrangements - please see below for more details.

Contract: Permanent Contract

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

We are seeking a highly skilled and dynamic manager to provide operational leadership for services in the Central region of England. You will have overall responsibility for the safe, high-quality, and financially sound delivery of services across the west Midlands and Northamptonshire.

You will bring proven experience in managing services for children, young people, and families with complex needs - such as neurodiversity, special needs and disabilities, and family support concerns. You will also have a strong track record in leading, managing, and developing staff teams while maintaining high service standards.

In this role, you will build and maintain effective relationships with key stakeholders in the region and contribute to the development and growth of Family Action’s services and strategic ambitions.

Family Action are forward looking, ambitious and have a commitment to continuous improvement and development. We are a people-focused, can-do organisation that strives for excellence in all we do, and operates with mutual respect. If you share these values and have the necessary skills we want we look forward to hearing from you.

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants.

Responsibilities:

Leadership & Line Management

· Provide leadership and line management to service managers and project leads.

· Oversee recruitment, supervision, and staff development in line with Family Action policies.

· Foster a high-performance culture and provide operational cover when needed.

Financial Oversight

· Manage service budgets to ensure sustainability and value for money.

· Identify financial risks and contribute to business planning and service development.

Operational Delivery & Quality Assurance

· Ensure services meet strategic goals and comply with quality, safeguarding, and data standards.

· Lead on new service setup, performance monitoring, and continuous improvement.

· Embed service user participation and report Social Value outcomes.

Strategic Growth & Business Development

· Support regional strategy delivery and contribute to tenders and funding bids.

· Build partnerships, promote services, and help coordinate events to share best practice.

Main Requirements (for details check the job description and person specification):

- Lead delivery of key projects and high-quality services.

- Manage teams, operations, and new service setups.

- Oversee and lead safeguarding and quality assurance within services

- Champion service user involvement and feedback.

- Monitor performance and drive continuous improvement.

- Balance operations with strategy

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· complete an application form on the Family Action portal

· Closing Date: Sunday 7th September 2025 at 23:59

Interviews - week commencing 15th September and 22nd September - dates to be confirmed.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Gabriel Hall (full address on advert document).

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Academy Operations Manager

£43,385 | Full-time | 2 days/week in London Bridge office | 24-month fixed term

Are you ready to help shape the future of nursing and midwifery leadership? Charity People are partnering with a world-class charity with a legacy of impact to find an Academy Operations Manager to join their dynamic team.

This is not just a job. It's a chance to be part of a movement that promotes health, improves care, and saves lives across the UK and globally. This charity is transforming leadership development for nurses and midwives through its Academy, offering prestigious scholarships, cutting-edge programmes, and a thriving membership community.

As Academy Operations Manager, you'll be at the heart of delivering these opportunities. You'll manage multiple projects and ensure seamless experiences for participants, commissioners, and partners. You'll be a relationship-builder, a systems-thinker, and a champion of excellence.

Aside from the day-to-day programme delivery, we are looking for someone who understands CRM's and process best-practice. Over the next 18 months the charity is embarking on a digital transformation project and would like you to feed in to this, on behalf of your team.

Why this role is exciting:

• Be part of a small, passionate team as 1 of 3 Academy Operations Managers.
• Represent your team on the charity-wide digital transformation project.
• Develop your operational delivery skills across high-impact programmes and events.
• Work in a hybrid model with 2 days per week in the charity's London Bridge office.
• Enjoy generous benefits including 27 days annual leave, pension contributions up to 10%, LinkedIn Learning, and wellbeing support.

Who should apply?

Despite the manager job title, senior officers - especially those who focus on education and training programmes from membership institutes and royal colleges - should absolutely consider applying. Your experience is highly valued, and your insight into professional development will be a huge asset.

We're looking for someone with:

• Experience in coordinating education-related programmes.
• Outstanding project management and organisational skills.
• Experience in process improvement and stakeholder engagement.
• A collaborative spirit and a passion for the charity's mission.

Join a charity that's bold, compassionate, and committed to excellence. Help us continue this charity's legacy by empowering the next generation of nursing and midwifery leaders.

Apply now and be part of something truly life-changing.

Interviews: Wednesday 10th September (1st stage online / 2nd stage in person)

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.  

We’re looking for a skilled and energetic Marketing & Communications Manager to deliver campaigns and communications that grow awareness, deepen engagement, and drive action. You’ll lead the day-to-day planning and execution of marketing projects across digital, print, PR, and in-store channels.

Working closely with the Brand Lead, you’ll support colleagues across the charity and manage one direct report. This role suits someone who is hands-on, organised, creatively minded, and comfortable juggling priorities in a collaborative environment.

About Traid

Traid is a charity retailer on a mission to change fashion for good.

In the UK, Traid collects and curates quality second-hand clothes for resale in its London charity shops, giving fashion a new lease of life. Globally, Traid funds projects that support the people who make our clothes, including garment workers, organic cotton farmers, and their families, helping to build a future of positive change.

 Established in 1999, Traid was the first charity to have the environmental benefits of extending the life of clothing formally recognised as a charitable objective by the Charity Commission. Today, it is the only UK charity retailer dedicated to addressing the fashion industry’s impact, combining practical action with education to drive lasting change in how we produce, consume, and value clothing. Traid is an accredited London Living Wage employer.

Skills and Experience:

• Exceptional project manager with good experience in multi channel campaign delivery
• Strong background in marketing and communications (fashion or charity sector preferred)
• Be willing to be hands on with all aspects of campaign delivery – from events set up to in-store installations.
• Good eye for visuals and storytelling across formats.
• Experience using software such as Canva, Adobe Suite, Mailchimp, and WordPress, etc.
• Experience with analytics tools such as Google Analytics, Meta insights, Hotjar etc.
• Excellent organisational and collaborative skills.
• Passionate about second-hand clothing and a strong interest in fashion and the fashion industry

To apply, please submit your covering letter and CV. Applications will be reviewed on a rolling basis.

Team: Product Development

Location: Remote

Work pattern: 21 hours working each Wednesday, Thursday & Friday

Salary: Up to £25,650.44 per annum (pro rata of £42,750.72)

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Senior Product Development Officer:

• Leading collaborative innovation and optimisation cycles and sprints using an insight led approach to develop new and existing products and activity
• Support the Product Development Manager to deliver overall Marketing and Income Generation targets by working across the directorate to manage innovation and new product development
• Identify, plan and develop new opportunities from end to end; from insight gathering and analysis to conducting pilots and stakeholder management
• Support the development of an innovative culture, building a culture of audience led decision making and supporting all Marketing and Income Generation teams to incorporate the product development process and techniques into their work

About the Strategy, Knowledge & Product Development team:

• We sit within the Strategy, Knowledge & Product Development team
• Our team is responsible for shaping and building innovation and renovation across our directorate to deliver income growth and drive awareness across a diverse audience
• We currently have a team of 5

What we’re looking for in our Senior Product Development Officer:

• Experience of working within Fundraising
• Experience of supporting the delivery of an Innovation and Product Development Strategy
• Significant experience of project management including stakeholder management & innovation projects
• Ability to manage and prioritise a high workload and multiple complex issues and tasks in a changing environment with tight deadlines
• A good working knowledge of fundraising disciplines

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 4th September 2025

Virtual interview date: W/C 15th September 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1) Anonymised application form

2) Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Health Information Manager

Salary: £42,285 

Letchworth Garden City/ home working (hybrid)

Full time (35 hours a week)

Permanent

Flexible working considered

The MS Trust is passionate about providing the best possible information and support to people living with MS as they navigate their MS journey. We are excited to be recruiting for a brand-new role at the Trust leading the development of both our digital and printed resources for people living with MS, their families and health professionals.

Join our friendly team
We're looking for someone with strong collaborative skills and a keen eye for detail who will enjoy working with us to develop a new organisation wide content strategy.  Ideally with a background in writing and producing health information in a charity or health environment, you will lead the team delivering resources across a range of platforms. If you thrive on making complex information accessible to everyone and enjoy motivating others, this could be the role for you.

Our charity
The MS Trust is a UK charity which is here to help everyone make sense of MS. We are here for everyone affected by MS, from the moment of diagnosis and throughout their journey. We're here today, tomorrow and every day after that.

The role
As a key member of the MS Trust team, you'll be responsible for leading the development, maintenance and promotion of a range of digital content and print resources. You'll work in close partnership with key stakeholders, including those living with MS and health professionals, to guarantee our resources are both accurate and impactful. With strong digital skills and an affinity for data you'll apply insights to decision making and expand the reach of our health information and resources.

What we can offer

· 28 days annual leave per year plus bank holidays, which increases with length of service to 30 days.

· Company pension with enhanced employer contribution. Salary Sacrifice scheme available.

· Death in Service benefit.

· Enhanced maternity, paternity and adoption pay.

· Sick pay.

· Hybrid working.

· Employee assistance Programme

· Fantastic office location with free parking, local to town centre and train station. Good transport links to London and Cambridge.

· Learning and development policy to develop all staff.

· Cycle to work scheme, Volunteering Day and Season ticket loans.

To find out more and apply

Please visit our website to download a job pack and application form (CVs will not be considered).

As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.

Closing date: 3rd September
First Interviews: Thursday 11th September (virtual)

Second interviews: Thursday 18th September (face to face)

ROLE DESCRIPTION  

As Finance and Operations officer, you will report to the Operations and Systems Manager and will be a key member of the Operations team. This role is vital to the support of the wider organisation, being the go-to person for financial, HR and IT enquiries. 

In this role at Get Further, you’ll have the opportunity to build on your operational experience within a dynamic and mission-driven charity. No two days are the same, you'll play a key role in supporting day-to-day operations while contributing to a range of projects that help drive our work forward. This is also a chance to shape your own development, gaining valuable insight and skills as you grow within the role. 

Finance Administration 

• Manage day-to-day bookkeeping using Xero, including importing and coding invoices for approval, raising sales invoices, and supporting bank reconciliation. 
• Prepare and issue contracts and invoices for colleges, freelancers, and central team members. 
• Manage credit control by coordinating weekly payment runs and liaising with debtors to ensure timely payment. 
• Prepare monthly payroll submissions, including reconciling tutor hours, holiday pay and training. 
• Support the preparation of monthly management accounts and financial reports for internal budget holders. 
• Assist with compiling financial information for the Fundraising Team as required. 

HR and Policy Administration 

• Help maintain our policy library, ensuring all charity policies remain compliant and up to date. 
• Keep the Employee Handbook current, reflecting the latest internal policies and procedures. 
• Assist the Operations & Systems Manager in planning and delivering our termly Team Days. 
• Coordinate staff benefits, including the Employee Assistance Programme (EAP), staff training, pensions, Access to Work applications, and workstation assessments. 
• Working with Hiring managers for the central recruitment process to advertise roles, coordinating interviews and communications with applicants. 
• Onboard new starters, conducting all pre-employment checks, organising computers and equipment, arranging access to systems etc. 
• Managing reference requests for past tutors. 

IT and Equipment management 

• Support the Operations & Systems Manager in maintaining oversight of IT hardware, phones, and other equipment – including managing logistics and phasing out older kit. 
• Act as the first point of contact for the team on IT matters, liaising with our external IT provider and tracking outstanding tasks and support hours used. 

Office tasks  

• Liaise with the Charity we share offices with regarding office facilities and help maintain office supplies and equipment levels. 
• Manage keyholder records, ensuring an accurate log of staff with key and fob access to the office. 

General Administration 

• Monitor and respond to shared mailboxes, ensuring timely and appropriate handling of enquiries or redirecting them as needed. 
• Provide additional programme support where required – including booking conferences and ordering printed materials or resources. 
• Respond to internal queries and offer cross-team support on financial, HR, and IT matters.

For the full breakdown of responsibilities and personal specification, please see the recruitment pack.

Help Us Empower the Next Generation: Join the Air Cadet Charity as a Grants Manager!

Are you an experienced and strategic grants professional with a passion for making a difference? The Air Cadet Charity is seeking a dedicated Grants Manager to lead and shape our grant-making programmes. This is a pivotal role that will ensure our funding effectively supports young people across the UK, enhancing their experiences and opportunities within the RAF Air Cadets.

About Us:

The Air Cadet Charity is the principal charity supporting the Royal Air Force Air Cadets. We provide vital grants for activities, equipment, and opportunities, helping young people develop skills, confidence, and reach their potential through aviation, adventure, and community engagement. From adventure training to simulators and training equipment, we ensure the RAF Air Cadets organisation continues to thrive and inspire.

The Role:

As our Grants Manager, you will be a key leader in our grant-making process. You'll be responsible for the strategic development and smooth operation of the grant lifecycle, ensuring applications are processed efficiently, records are meticulously kept, and communication with our Air Cadet applicants is clear and supportive. You will also play a key role in informing the Grants Committee's decisions and leading the expansion of our programmes. Your strategic and organised approach will ensure our funding reaches those who need it most, helping us achieve our mission effectively.

You will be responsible for:

• Developing and implementing our grants strategy, identifying new funding opportunities and leading the expansion of our grants programme to increase our reach and impact.
• Working closely with the Grants Committee to assess applications, providing expert insight and analysis to help inform their decisions.
• Administering the online grant application portal, ensuring data accuracy and accessibility.
• Conducting initial screening and eligibility checks of incoming grant applications.
• Preparing and issuing grant agreements and coordinating payment schedules with the Finance Manager.
• Monitoring the progress and impact of funded projects by reviewing grantee reports and maintaining accurate records.
• Serving as a primary point of contact, providing clear guidance on application processes to prospective and existing grant applicants.
• Maintaining comprehensive and accurate records within the charity's CRM/grants management system.
• Ensuring compliance with internal policies and reporting requirements throughout the grant lifecycle.
• Building and maintaining positive relationships with our Air Cadet grantees.

What we're looking for:

• Proven experience (minimum 3-5 years) in a grants management or similar senior role within a charity, foundation, or similar organisation.
• A strong track record of developing and implementing successful grants strategies.
• Excellent analytical and communication skills, with the ability to present complex information clearly to a variety of audiences, including the Grants Committee and Trustees.
• Exceptional organisational and time management skills, with a strong eye for detail and accuracy.
• Proficiency in Microsoft Office Suite (Word, Excel) and experience with a CRM or grants management system.
• A proactive and professional approach, with a genuine passion for youth development and the Air Cadet Charity's mission.
• Familiarity with the Air Cadet organisation or other uniformed youth groups is an advantage.

All applicants must have the right to work in the UK. The successful candidate may be required to hold a level of security clearance.

Why join the Air Cadet Charity?

• Be part of a respected charity directly supporting the development of young people through the RAF Air Cadets.
• Work closely with dedicated volunteer staff across the UK.
• Opportunity for professional growth and development within the charity sector.
• 26 days annual leave + bank holidays
• Employee life assurance scheme
• A supportive and collaborative work environment.

Location: Remote/Hybrid with occasional travel to events/meetings around the UK and to the Sleaford, Lincs office.

Hours: Full-time (37.5 hours per week)

Ready to help us empower the next generation of Air Cadets? To apply, please submit your CV and a covering letter outlining how your skills and experience meet the requirements of the role by 9am on 8th September 2025.

Join us in our mission to support the RAF Air Cadets!

The Air Cadet Charity is an equal opportunities employer and committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to a satisfactory DBS check as this role involves working in close proximity with an organisation that supports young people.

Are you a fantastic leader who is passionate about supporting young people into employment in the Health and Social Care sector?

The King's Trust is currently going through an exciting period of development. We have ambitions to grow our offer to young people by providing a blended approach of face-to-face and digital delivery and support. To help us on this journey we are looking for passionate and motivated individuals to lead our dynamic teams to work with young people either directly through 121 work or the delivery of programmes.

This role incorporates our partnership with the Department of Health where we are working to support 10,000 young people into the sector.  We need a fantastic leader to help us achieve our ambitions across East Midlands- with particular focus on Nottingham and Nottinghamshire, Derby City, Leicester City and Peterborough, and ensure the success of our Health and Social Care programmes and partnerships.

This role will involve leading a small team of delivery staff working to support young people in the East Midlands. We are passionate about flexible working but it’s worth being aware that this role will be based across Nottingham, Derby, and Leicester, and you will be required to travel across the patch to support your team and our delivery partners. 

As part of the Leadership Team, you will be responsible for overseeing the delivery of our Health and Social Care programmes, in line with contractual requirements. You will lead the Health and Social Care team to develop and implement our delivery plan and ensure we meet targets, ensuring that every young person engaged progresses with an appropriate pathway of learning and development and one to one support. You will be a role model for your team, demonstrating best practice in how we work with young people in a safe way to ensure we deliver maximum value for young people and partners.

A background in employment-based programmes and/or knowledge of the Healthcare sector would be great as well as the ability to build and sustain stakeholder relationships and inspire colleagues.

To be successful in the role of Delivery Manager, you will be able to engage in challenges with optimism and resilience and be adaptive and flexible – embracing change and innovation.

If you are up for a challenge and working in a great team, we would love to hear from you!

Salary: £24570.00 per annum plus £5023.71 London weighting

Location: Clapham Junction Shelter shop

Contract: Permanent

Hours: Full time 37.5 hours

Closing date: Sunday the 31st of August at 11:30pm

This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.

Do you have great leadership skills, a flair for visual merchandising and the ability to spot the value of goods and price them accordingly? Then join Shelter as a Shop Manager at our Clapham Junction Boutique by Shelter shop.

Boutique by Shelter is a series of charity shops with interiors designed by Wayne Hemingway bringing a modern, trendy retail space to the high street. Our first boutique shop opened in Finchley Road and due to its success, we have opened a number of new shops across London. We'd like you to join us to help raise vital funds for homeless and badly housed.

About you

You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.

Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.

You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement in all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

Shelter helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding statement

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Job Summary

• Job title: Impact and Sustainability Manager
• Area of work: Impact and Sustainability strategy
• Contract type: Permanent
• Employment type: Full-time
• Location: London
• Working environment: Hybrid, 3 Days per week
• Working hours: 37.5 hours per week
• Annual leave: 30 days. 5 Volunteering days
• Pension: 10% employer contribution
• Other benefits include: private medical insurance, flexible working hours, cycle to work scheme, and Season Ticket Loan.
• Closing: midnight, Wednesday 3rd September

Overview/Purpose
To lead, deliver and continuously improve a programme of work that communicates the long-term environmental and social impact of a major infrastructure asset in London. This role will be central to shaping how the organisation demonstrates its legacy and future value across three interconnected areas:

• Environmental Impact & Data Reporting - analysing and presenting tunnel performance data, including water quality improvements, in collaboration with research institutions and internal teams.
• Strategic Partnerships & Responsible Business - managing and evaluating partnerships that support sustainability, social value, and community engagement, while identifying new opportunities for impact.
• Sustainability Strategy & Thought Leadership - contributing to the organisation's positioning as a responsible asset manager and leader in ESG, supporting senior stakeholders with credible insights and content for external forums and publications.

The role holder will ensure these programmes are delivered effectively, with a focus on strategic thinking, stakeholder engagement, and continuous improvement. They will work closely with cross-functional teams including finance, communications, and operations, and will be responsible for integrating ESG metrics into reporting frameworks aligned with industry standards. This is a hands-on, purpose-driven role suited to someone passionate about sustainability, public value, and infrastructure excellence.

Key Responsibilities
Leadership and Strategy

• Develop and evolve the organisation's impact and sustainability strategy to reflect its transition from infrastructure delivery to asset management.
• Shape and communicate the long-term environmental and social value of the project, including its contribution to water quality, public health, and urban resilience.
• Support the leadership team with strategic insights and data to position the organisation as a thought leader in ESG and infrastructure excellence.
• Align sustainability and impact initiatives with broader organisational goals and stakeholder expectations.

Management and Oversight

• Lead the reporting and communication of tunnel performance data, including environmental metrics and partnership outcomes.
• Monitor and evaluate existing partnerships, including those focused on social value, community engagement, and responsible business practices.
• Deliver clear, accessible reports and presentations on tunnel impact, including carbon emissions and ESG metrics.
• Manage external contracts and partnerships, ensuring performance and value for money.
• Collaborate with internal teams (e.g. Finance, Communications, Treasury) to support ESG reporting and sustainable finance frameworks.

Stakeholder Engagement

• Engage with external stakeholders, including research institutions, community groups, and industry bodies to promote the tunnel's legacy and future value.
• Identify and pursue opportunities for public engagement, advocacy, and strategic collaboration.
• Proactively seek engagement opportunities.

Skills & Experience Required
Essential

• Proven experience in sustainability, impact management, ESG, or infrastructure-related roles.
• Strong understanding of environmental governance, social value, and sustainable finance.
• Ability to interpret and communicate technical data to diverse audiences, including water quality and carbon emission metrics.
• Experience managing partnerships and evaluating programme outcomes.
• Excellent stakeholder engagement and strategic thinking skills.
• Strong written and verbal communication skills, with the ability to advise senior stakeholders confidently.

Desirable

• Knowledge of infrastructure operations and asset management.
• Experience working with charitable organisations, community groups, or public sector bodies.
• Familiarity with environmental reporting frameworks and ESG standards.
• Purpose-driven mindset with a passion for long-term impact and sustainability.
• Collaborative and adaptable, with a hands-on approach to delivery.
• Experience in budget management and performance oversight of external contracts.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If you have the relevant experience you will be contacted.

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Hearing Dogs for Deaf People – Principal Gift Manager
Location: Options for role to be site-based (Buckinghamshire or East Yorkshire), hybrid or home-based contract with regular UK travel for donor meetings and team events.
Salary: £60,000 per annum.
Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a Principal Gifts Manager responsible for identifying, cultivating and stewarding high-value donors to the charity giving £100,000 plus.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.

Following on from a strategic review, the charity is now looking to build a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to significantly grow and diversify income.

Reporting to the Head of Philanthropy, the post-holder will work closely with senior leaders, trustees and senior stakeholders to solicit high value gifts, typically of six and seven figures, and to build and deepen long-term relationships between donors and the charity. You will be responsible for developing and managing a portfolio of potential and current principal-level donors, as well as delivering exceptional stewardship journeys that demonstrate the impact and value of donor support.

The successful candidate will have a proven track record in securing major gifts at the six-figure level or above, ideally in a principal or transformational giving context. You will be skilled at building and maintaining strong, long-term relationships with high-net-worth individuals, as well as be experienced at developing and delivering complex donor strategies and bespoke giving propositions. Finally, it is important that you are a collaborative team player with strong project management and communication skills.

This is an exceptional opportunity to play a leading role in scaling transformational philanthropy at a charity which is changing people’s lives every day, where you have the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.

If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 1st September, 9.00 am. 

Hours: Full-time (35 hours per week): usual working hours are Monday to Friday, 09:00-17:00. Flexibility to support training, conferences and events outside of these hours required

Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).

Starting in October 2025

Join our team as a Training, Conferences and Events Manager and make a difference to children and young people’s lives!

Anna Freud is seeking a Training, Conferences and Events Manager to join our world-leading mental health charity for children, young people and their families on an 12 month contract. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of staff benefits and you can view them all on our website.

What you’ll do

The Training, Conferences and Events Manager will be responsible for leading the delivery and growth of a diverse portfolio of training, conferences and events, ensuring they are financially sustainable, impactful and of high quality. They will manage budgets, oversee operational delivery, and support a small team, while working closely with colleagues and external partners to expand the programme’s reach. The role requires strong leadership, project management and communication skills, with the ability to manage competing priorities, use data to drive decisions, and maintain effective stakeholder relationships. A proactive and flexible approach, attention to detail, and a commitment to equity, diversity and inclusion are essential to ensuring the continued success of Anna Freud’s training and events portfolio

What you’ll bring

The ideal candidate will be an inspiring and proactive leader who thrives on managing complex projects and driving growth. They will bring proven experience in leading teams, overseeing budgets and ensuring the seamless delivery of high-quality training, conferences and events. With excellent organisational skills and the ability to juggle multiple priorities, they will use data and insights to shape decisions and deliver real impact. Confident in building strong relationships with a wide range of stakeholders, they will combine clear communication with a collaborative approach, always ready to adapt and respond flexibly to change. Most importantly, they will embody inclusive leadership, champion equity, diversity and inclusion, and share a genuine commitment to Anna Freud’s mission of transforming children and young people’s mental health

Next steps

Closing date for applications: midday (12pm), Monday, 01 Sept 2025. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Friday, 05 September 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held remotely week commencing 8 September 2025.

How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.

Questions?

Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.

You will have the overall responsibility for delivering timely data analysis insight of the ASF financial performance against prior years and budget/reforecasts, providing recommendations to facilitate improvements. Working closely and collaboratively with the financial accountant and the wider finance team.

This is a hands on role and some of your key responsibilities will be:

· Carrying out monthly trends / variance analysis covering the P&L, balance sheets and funds flow.

·       Lead the budget and 3-year planning process working closely with the senior management team.

· Provide a quarterly forecast, reviewing salesforce data with the senior management and finance teams.

· Proactively meet with and support the COO, Head Office and Centre managers to discuss actions following regular salesforce data analysis to maximise sales opportunities whilst reviewing staffing levels and costs.

· Prepare meaningful reports for the senior management meetings and for board/Trustees’ meetings for the CEO. 

· Work with the CEO and management team on scenario planning and cash flow forecasting.

· Assist with financial modelling and due dilligence of new activities and ventures.

Are you passionate about putting an end to homelessness across Oxfordshire?

The Oxfordshire Homelessness Alliance (the Alliance) is a group of organisations (Local government, A2 Dominion, Aspire, Connection Support, Elmore, Homeless Oxfordshire and St Mungo’s) that came together in 2022 to deliver single homelessness services across the county under one contract.

Services delivered by the Alliance include the city and county outreach services for people experiencing rough sleeping, supported accommodation such as the hostel O’Hanlon House, shared dispersed supported accommodation, and homelessness prevention services.

The Alliance is commissioned through a pooled annual budget of c£3.8m which all District Councils in Oxfordshire, the City Council, the County Council, and the Berkshire, Oxfordshire, and Buckinghamshire Integrated Care Services, contribute towards. Oxfordshire County Council and Oxford City are the lead commissioners of the Alliance. 

As part of the initiative, the Alliance will deliver an ambitious housing led change programme which is seeing services remodelled to support and enable people to live in their own homes and fulfil their aspirations. 

This role is hosted by Connection Support which is part of the Oxfordshire Homelessness Alliance. The role will be guided by the work plan of both the alliance chair and the alliance commissioners.

The impact you will have

As the Oxfordshire Homelessness Alliance Programme Manager, you will play a pivotal role in making the alliance and the services it delivers a success. You will provide strategic and operational oversight and day to day leadership and management.

You will strive to improve the services that are delivered by working closely with the Alliance Leadership and Management Team, partners, commissioners, and organisations working to put an end to homelessness. Fostering and enabling a culture of continuous improvement will be at the heart of your work. 

Contract: Permanent

Hours: 30hrs to 37.5hrs per week

Salary: £42,322 - £47,949 per annum, dependent on experience. Please note that the salary displayed is the full time equivalent and will be prorated for less than 37.5 hours. 

Location: The role is a hybrid of home and office locations and a willingness and ability to travel and work at sites across Oxfordshire at least 2 days each week is essential.

Closing date: Friday 5th September

Interview date: Tuesday 16th September & or Wednesday 17th September, between 9.30am-5pm

About you

You have proven experience in developing, implementing, and evaluating change management programmes, ensuring delivery within agreed budgets and timeframes. You’re also confident in reporting on financial performance and using data to inform decision-making.

With excellent project management skills, you're passionate about working collaboratively across a wide range of stakeholders. You bring solid knowledge of programme planning and monitoring frameworks such as MSP, APM, PRINCE2, or similar methodologies.

Your strong communication and influencing skills enable you to build effective relationships, inspire confidence, and drive innovation—all of which support the success and ongoing development of the Alliance Change Programme.

A full driving licence and access to a vehicle is preferred; however, this is not essential as long as you are able to travel across Oxfordshire as required.

What we offer in return

Connection Support is committed to equality of opportunity, to being fair and inclusive and ensuring everyone is treated is valued, treated with respect and has a positive experience.

We welcome applications from all backgrounds and underrepresented candidates, including but not limited to Black, Asian, ethnic backgrounds, people with disabilities, neurodivergent people, LGBTQIA+, men, women, and people with lived experience of personally recovering from homelessness or other traumatic circumstances.

We have been named as one of the top 10 charities to work for in the UK by Best Companies and offer fantastic benefits including 30 days annual leave (pro rata for part time), plus bank holidays, sick pay, and an enhanced benefits package which includes cover on health benefits, eco travel incentives, childcare discounts, retail discounts and much more. 

Should you need additional support with your application or require adjustments to any part of our recruitment process please don’t hesitate to ask. We are more than happy to help, drop us an email or call direct to discuss your requirements.

Connection Support is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.