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About Emmaus

Emmaus Merseyside is an award-winning charity that empowers people to overcome homelessness for good. We provide people with a stable home and life-changing tailored support.

We’re here for people experiencing or at risk of homelessness. We see the person and their strengths – and help them get their life back on track, based on the future they want to create. As part of a nationwide movement of local Emmaus charities, we equip people with valuable skills, training and work experience to achieve their goals.

No one’s life should be defined by homelessness. In our caring community, we build on each individual’s abilities, increasing their confidence and self-esteem. The people we support have a purpose and a chance to make a real contribution to their community.

About the role

As Chief Executive Officer, you will be the heartbeat and guiding force of Emmaus Merseyside. This is a role for a leader who believes deeply in people and the power of community.

You will champion our mission, inspire our companions, staff and volunteers, and ensure our organisation continues to grow in strength, resilience and impact. Balancing strategic vision with hands‑on leadership, you will help shape a future where every person we support has the opportunity to thrive.

We are seeking a visible CEO who is grounded in the Emmaus values and passionate about supporting others to succeed. This exciting role is suited to someone who can balance strategic thinking with day-to-day involvement; who listens, brings people with them and leads with empathy, clarity and purpose.

This is an exceptional opportunity to make a tangible difference, lead an established charity, and shape the future of a community that changes lives every day.

Please find attached the Applicant Information Pack below, which includes the job description and person specification.

How to apply

To apply for the role, please download the attached Applicant Information Pack below, which includes the job description and person specification.

You are invited to submit a CV and a tailored covering letter outlining your suitability for the role, along with your alignment to our values and mission. Please apply before the closing date for applications, 10am on Friday 17 April.

Following an initial longlisting process, selected candidates will be invited to an informal conversation with a trustee. This provides an opportunity to learn more about Emmaus Merseyside, the role and our community. Shortlisted applicants will then be invited to attend a formal interview and deliver a presentation on Thursday 23 April. 

This staged approach is designed to provide a supportive and transparent experience, enabling both candidates and the Board of Trustees to explore mutual fit and leadership alignment.

CRM and Supporter Care Lead

37 hours per week.
Salary: £30,984

Treetops is entering one of the most exciting periods in its history.

With a bold new hospice strategy, we’re creating a future model of care that’s innovative, sustainable and centred around the people we support. This transformation will enable more nursing in our community and stronger end‑of‑life support across the UK. To help drive this forward, we’re investing in our Marketing Team.

We’re looking for a talented and proactive CRM and Supporter Care Lead to take ownership of our CRM system and elevate the way we engage with our supporters. You’ll play a vital role in ensuring every supporter feels valued, appreciated and connected to the impact they make.

Reporting directly to the Head of Marketing, you’ll be the charity’s go‑to expert for CRM and supporter care. You’ll champion data quality across all departments, shape supporter journeys, and set the standards that ensure Treetops delivers exceptional supporter experiences at every touchpoint.

This is a fantastic opportunity for a passionate, analytical professional to shape a role with real influence, putting Treetops at the forefront of supporter data and supporter care.

Key Responsibilities

· Take full ownership of the primary CRM database, ensuring it is used effectively and consistently across the organisation
 

· Lead on supporter data management, ensuring information is accurate, up to date and handled correctly by all departments
 

· Ensure the primary CRM holds all relevant supporter data from every source and database
 

· Champion supporter care at Treetops, setting standards that ensure supporters receive timely, meaningful and personalised communication
 

· Lead on supporter journeys, including thanking processes, ensuring they are well‑designed, functioning and regularly reviewed

What we’re looking for

An organised, analytical professional with excellent data skills and the confidence to lead our CRM and Supporter Care strategy. You’ll bring:

· Experience managing CRM databases
 

· Strong Excel skills, including data manipulation and transfer
 

· Experience developing supporter or customer relationships
 

· Experience handling and processing large datasets
 

· Knowledge of database queries, reports and imports
 

· The ability to communicate technical information clearly to non‑experts

How to apply

For an informal conversation about the role, contact Michael Younger, Head of Marketing, on 0 1 1 5 8 6 5 6 0 3 8.

Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited to interview.

Treetops Hospice welcomes applications from all who meet the criteria, regardless of age, race, gender, disability, belief, sexual orientation or socio‑economic background.

Thank you for your interest in joining Treetops Hospice. Applicants must already have the legal right to work in the UK.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

The External Relations (ER) Department mobilizes external audiences to raise the requisite funds, influence policies and achieve practice changes to improve outcomes for our clients, while growing and protecting our global brand. The Global Policy & Advocacy team is a dynamic part of the ER Department that leverages the power of IRC’s ideas to solve the biggest challenges facing IRC’s clients across the “arc of crisis” and influence external stakeholders, in particular governments and multi-lateral institutions, to enact these solutions to ultimately make meaningful change for our clients. From addressing the drivers of conflict to meeting the needs of displaced people, the team partners with innovative thinkers, experts and those with lived experience to identify solutions and bring them to life. We take pride in being solutions-oriented and creative. We are precise in our goals, tactics, and messages. We drive change year over year, knowing that system change takes dedicated focus while maintaining the flexibility to respond to emerging needs across the globe. Finally, we are collaborative, constantly seeking new ideas and perspectives from others in our sector and beyond as we work side by side with programs, strategy, communications and research and innovation teams across the IRC.

IRC UK

IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. 

The Purpose of the Role

Scope and Authority 
 

Authority:
As the Program Advocacy and Engagement Director, you serve as a strategic leader shaping IRC’s global influence across crisis response contexts, guiding advocacy efforts that are integral to advancing IRC’s mission. You are responsible for strengthening our advocacy strategies and practice, providing strategic oversight, coordination and strategy building across national, regional and multilateral advocacy efforts. You will work with regionally based teams and collaborate with senior regional and country leaders, technical experts, and global counterparts to optimize IRC’s advocacy reach, advocate for systems change policies and impacts and ensure coherence. This role will be critical to ensure focus, alignment and strategic oversight to maximize IRC’s advocacy impact at a time of stretched resources and expanding humanitarian need.  

This individual will play a critical role in coordinating and identifying the strategic opportunities to cultivate relationships and influence policies at the highest levels across IRC’s advocacy priorities, implementing creative influence strategies, including targeting non-traditional stakeholders on key crisis work. This individual will ensure the global advocacy team is informed by and responsive to trends at national/regional levels, connecting our Advocacy & Influence work to the experiences and needs of our clients and programs, and providing advocacy guidance, skills development and best practice sharing.  

Key Working Relationships

Internal contacts: Regional CRRD Policy, Advocacy and Communication; Global Advocacy & Influence colleagues; Best Use of Resources Advocacy Specialist; Policy & Solutions team; Technical Excellence leads; Crisis, Response, Recovery and Development teams; Country Programs; Communications; Awards Management; President’s Office, External Relations Department 

External contacts: Legislators; government officials; critical decision makers in multilateral institutions; peer NGOs; local/regional advocacy and/or operational organizations

Key Accountabilities

Advocacy Strategy (45%)
•  Advance IRC influence by leading or supporting the design and execution of integrated advocacy strategies, including power maps, for crisis response issues in line with organizational priorities and in partnership with regional, national and technical leaders and global policy, advocacy and communications teams. 
•  Lead efforts to advocate for system change at the country level, engaging with IRC regional advocates, and Spot and capitalize on external opportunities to advance IRC’s influence objectives including with non-traditional partners. 
•  Work with regional advocates to provide expert strategic guidance and support to country programs and emergency response teams in the development of advocacy strategies. 

Policy and Advocacy Prioritization and Contextualization (25%)
•  Contribute to policy generation and prioritization by providing advocacy insights from program regions and country contexts as well as multilateral institutions, collaborating with policy colleagues to increase the credibility and efficacy of our solutions.  
•  Support the identification of policy and advocacy priorities that meet the three criteria of impact, feasibility and added IRC value. 
•  Work closely with regional and national advocates to understand critical legislation and policy impacting clients and IRC’s programmatic teams in countries where we operate. 

Multilateral Strategy (15%)
•  Build strategic relationships and maintain diplomatic engagement with multilateral institutions such as the UN, leveraging IRC’s presence to influence multilateral policy and funding decisions.  

Senior Leadership Engagement (15%)
•  Identify and shape high-impact external engagements for IRC’s senior leaders, including message development, briefings, and event positioning to elevate IRC’s global thought leadership. 

Steward Gender Equality, Diversity and Inclusion 
•  Steward gender equality, diversity and inclusion both in the culture of IRC, as well as in the policy solutions we develop and the ways we wield influence. 

Teamwork (% N/A)
•  Support a positive team culture by acting openly and collaboratively, supporting colleagues in their work and sharing credit with others where appropriate.

Person Specification

Essential

Skills, Knowledge and Qualifications:
•  Graduate degree or equivalent experience in relevant field such as Public Policy, International Development, Politics, Economics, Law or International Relations **
•  Demonstrable track record of leading advocacy strategies that generated tangible policy change, ideally in more than one context. **
•  Ability to think strategically and creatively, being oriented towards solution development when traditional advocacy means do not suffice and especially in fluid and politically sensitive environments, exercising sound judgment under pressure.**
•  Extensive knowledge of humanitarian aid and refugee issues, particularly around long-term displacement. **
•  Exceptional verbal communication and interpersonal skills: strong presenter, facilitator, public speaker and trainer. Demonstrated ability to communicate and collaborate successfully with experts, high level decision-makers, and colleagues in the humanitarian and development fields. **
•  Excellent writing skills and the ability to translate complex material and data into compelling narratives that resonate with decision-makers and mainstream audiences.
•  Ability to work within short timelines to a high degree of accuracy.
•  Initiative and ability to work independently on fast-moving issues, and juggle competing demands.
•  Experience working in a development or humanitarian context is preferred. 
•  Fluency with IRC’s strategy and advocacy agendas is preferred. 

Experience:
•  Demonstrated experience in leading advocacy strategy development and execution with a focus on creativity and strategic thinking.
•  Extensive  experience working on complex humanitarian and/or development issues particularly at the multilateral or systems-change level, in more than one geographic or political context. International NGO or multilateral/intergovernmental body experience preferred. National legislative or executive branch experience is an asset. 

The Operations Associate is an administration role which will provide vital day to day coordination for the Foundation's leadership and operations teams. This role will require close attention to detail, strong planning and organisational skills, and a proactive mindset. 

The Operations and Administration Associate will be comfortable working alongside all internal colleagues, and building relationships with external stakeholders whilst providing administrative support. 

The key areas of responsibility for this role are:

• Providing administrative and diary support to the CEO and Executive Team (40% of role)

• Providing administrative support to our programme delivery, supporting the smooth running of our activities and events (30% of role)

• Supporting the smooth running of organisation wide operations, including HR and finance administration, internal events and office management. (30% of role)

Team Overview

The role sits within our Operations Team, reporting to the Director of Operations. 

We are growing and strengthening our Operations Team, consisting of the Director of Operations, Events and Operations Officer, Programme Operations Officer and Finance Officer. Our remit is to ensure the smooth running of our organisation, through developing robust systems, efficient processes, accurate data management, and effective support for our programmes and partners.

This role will also contribute within a new cross-organisational circle that brings together colleagues from operations, communications and evaluation to share insights and support the ongoing development and quality of our programmes.

Duties

1. Administrative and diary support to Executive Team

We have an Executive Team consisting of a CEO, 3 Executive Directors and Director of Operations. Working closely with the team, you will:

• Act as the primary point of contact for the CEO and Executive Director's schedules.

• Proactively manage complex diaries, resolving scheduling conflicts and ensuring appropriate balance between meetings, event delivery and office time. 

• Manage travel arrangements, accommodation bookings, and logistics for the executive team.

• Provide meeting support, including scheduling, preparing agendas, and taking minutes or tracking action points for leadership meetings.

2. Administrative support to our programme delivery

You will hold close day to day contact with our Events and Operations Officer, who is responsible for the smooth running and participant experience at all of our in person events. We are growing our offer to our partners and programme members, and as such, have a growing number of administrative and supporting tasks, including:

• Support the logistics of external programme events, including booking venues, arranging catering, and managing travel.

• Produce and manage event registers and attendee lists.

• Assist with key processes relating to programme partner onboarding and offboarding.

• Support data entry and ensure accurate records are kept within our CRM (HubSpot) regarding programme activities.

3. Organisation wide operational support

We have a lean backbone team, who are responsible for the smooth running of our operational functions. We strive to implement policies and processes that are clear, and reduce burden on the wider team, which in turn allows them to focus on achieving our organisation's goals. You will:

• Finance Administration: Support the Finance Officer with routine financial administration, including raising invoices, tracking expenses, and assisting with the partner payment process.

• HR & Office Management: Support central operational tasks such as ordering IT equipment, managing office supplies, and assisting with basic HR administration (e.g. new starter onboarding documentation).

• Internal Events: Coordinate logistics for internal team meetings, staff away days, and organisation-wide events.

• General Admin: Monitor central shared inboxes, routing inquiries to the appropriate team members, and handle general administrative duties to ensure smooth office and remote-work operations.

Working at The Reach Foundation

Our Values

Here are the Reach Foundation, we have a set of lived values that guide our work; 

Rigour. We are clear slighted about the challenges babies, children and young people face. We use the best available evidence to inform our work, strive for excellence in all we do and support each other to attain this. 

Relationships. We invest in building the strong relationships needed to tackle challenging, complex problems. 

Intentionality. The most important decisions we make are about how we use our time and energy. We evaluate our work and think very carefully about what we start, stop and continue doing. 

Action. We have a strong bias to action. We believe that also long as we learn and adapt and work with others, we can make positive change for babies, children and young people. 

Justice. We are working to create a more socially just world. The way we work should always support that goal.

How we work

This role is advertised as working from home. Our Director of Operations lives in Leeds, and we would like to open this role to someone who is committed to working from a location near Leeds once a week/fortnight.

The role will not entail significant travel, but we would expect the successful candidate to attend 6 team days per year, and staff the occasional event.

We adopt an agile working policy, and believe great work happens when people feel trusted, connected, and able to adapt to what the day asks of them. In practice, agile working to us means:

• We expect you to fully deliver your work. Our commitments and deadlines to each other and our partners matter, and work is completed on time and to the standard our team agrees on. 

• You are trusted to organise your day thoughtfully, meaning you can start early or finish later, take a longer lunch break, or work from home. 

• We expect you to communicate regularly. A remote team relies on connection, therefore we expect you to keep your team in the loop, share challenges and be open to shifting plans if needed.

Ultimately, we believe blending responsibility with flexibility means you are able to bring your best self to work. 

Our Commitment to Inclusion

We believe that we can't tackle the complex challenges facing babies, children, and young people, without catalysing action that draws from diverse perspectives and is led by a wide range of voices. We are therefore committed to an inclusive world where every voice, experience, and background contributes to our shared goal of a more socially just future for all - within, around and beyond our organisation.

As we seek to build a team as diverse as the communities we serve, we actively encourage applications from anyone who feels their skills, experience and motivations could serve well in this role. We strongly encourage those with varied lived experiences, disciplines and identities to apply.

Other Details

Salary: £29,664

Interview: Week Beginning 26th April (online)

We are looking for an Operations Manager to take ownership of the systems and outcomes that allow hundreds of students to learn each week - from how enquiries become enrolments, to how teaching schedules are organised across venues and schools, and how families experience the service day-to-day.

You will be responsible not just for managing these areas, but for the results they produce. You will work alongside a small team, while taking primary responsibility for how this area of the organisation operates.

Greenwich Music School is a charity providing high-quality music education for children and adults across South East London and online. Founded and led by musicians, we have grown steadily by combining strong teaching with a thoughtful and well-organised experience for students and families. Each week hundreds of students learn with our teachers in venues, partner schools and online.

As we grow our school-based provision, we are continuing to improve how the organisation works - simplifying processes, strengthening how we support teachers, and making progress and communication clearer for students and families.

You will work closely with the CEO and Principal, but day-to-day you will manage your own priorities and move work forward independently.

How the role works day-to-day

• Much of this role is carried out independently, often working remotely or on your own
• You will be responsible for managing your time and priorities without close day-to-day supervision
• Much of the work is practical and operational, focused on making day-to-day systems run clearly and efficiently.
• There is regular communication with the CEO, Principal and wider team, but the role does not involve a shared office environment
• You will need to be comfortable working in this way over extended periods
 

What you will be responsible for:

Student journey and communication

• Own day-to-day communication with parents through our support inbox and ticketing system
• Ensure enquiries and issues are handled promptly and clearly
• Work with a colleague to resolve queries efficiently
• Maintain a consistently high standard of written communication with families

Scheduling and capacity

• Manage teaching schedules across venues and partner schools
• Ensure teaching capacity is used effectively
• Identify and fill gaps in timetables
• Maintain accurate scheduling data in our booking platform

Enrolment and conversion

• Monitor enquiries and take practical steps to improve enquiry-to-enrolment conversion
• Ensure families are guided clearly towards appropriate lessons or courses
• Reduce unnecessary delays between enquiry and enrolment

Operational systems

• Develop and maintain clear processes and SOPs
• Improve how we use templates, saved replies and automation tools
• Simplify processes where possible, reducing unnecessary steps and communication

Operational insight

• Track and report key metrics such as capacity, enrolment and retention
• Spot patterns in enquiries, withdrawals or complaints
• Work with the leadership team to improve systems over time
 

This role suits someone who

• enjoys taking ownership of how things work in a small organisation
• looks for ways to simplify systems and reduce unnecessary friction
• thinks carefully about the experience for students, parents, teachers and colleagues
• focuses on the most important improvements rather than trying to do everything
• is comfortable keeping things running while building and improving systems at the same time
• writes clearly and thoughtfully, even in difficult situations
 

This role may not suit someone who

• prefers highly structured environments with established systems already in place
• is looking for a primarily strategic or managerial role rather than hands-on operational work
• prefers working in a busy office environment with constant interaction
• finds working independently or managing multiple priorities without close supervision challenging
 

What we are looking for

You might currently work in operations, programme management or service delivery in a small organisation. The key thing is that you are comfortable taking ownership of outcomes and improving processes over time.

Strong candidates typically:
• write clearly and calmly, even in difficult situations
• enjoy improving systems and reducing recurring problems
• are comfortable working independently and taking responsibility for their work
• pay close attention to detail while keeping sight of the bigger picture
• communicate clearly with colleagues and move work forward without needing constant supervision

Experience in education is welcome but not essential.

What success looks like

Within the first year:

• teaching capacity across venues and schools is actively managed and well utilised
• enquiries convert more consistently into enrolments
• operational processes are documented and working reliably
• written communication with families is clear and supportive
• the organisation runs smoothly day-to-day, with the CEO and Principal spending less time on reactive operational matters

Some IT roles ask you to keep things running. This one asks you to help build something worth running.

If you’re an experienced IT generalist, or you’ve honed your skills in a managed service provider environment, then you’ll understand the pace, the pressure and the constant context-switching. You’ll also know the satisfaction of solving real problems and making systems work better.

This role offers something more, a chance to go deeper, take ownership and help build something lasting in a place where your expertise is truly valued.

We’re Church Mission Society, a Christian charity with a rich history and an energising future. You’ll be joining us at a pivotal moment: beginning a major transition evolving our on-premise infrastructure and systems into modern cloud services. The person joining us will be at the heart of that journey, helping shape what comes next.

• Permanent, full-time post, 35 hours per week

• Hybrid working – approximately two days a week at CMS House, Oxford

• Salary of £38,250 a year and a generous pension contribution of up to 10 per cent employer contribution on annual salary

• CMS offers 36 days of annual leave pro rata (including bank holidays) as well as enhanced paid sickness, maternity, paternity and adoption leave

• CMS supports the mental wellbeing of its employees and offers a generous rewards and wellbeing package, including:

o access to 24/7 employee assistance programme with qualified counsellors

o regular wellbeing coffee mornings

o support on menopause for women

o up to three volunteer days a year

o up to three family emergency leave days a year

o retreats and resources for prayer life

We welcome applications from everyone. We encourage applications from women and/or individuals from minority groups as they are currently underrepresented within our organisation at this level. All appointments are made on merit of skill, experience and potential as laid down in the job description and person specification.

The organisation you’ll be joining

Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS, you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.

There are opportunities to learn, pray and participate in mission (outside of your job remit) through all-staff days, meeting our people in mission and taking part in events, as well as regular opportunities for spiritual reflection, worship and prayer together and an annual retreat day.

A team worth joining

You’ll join a small, high-performing ICT team that takes pride in the unseen work, enabling others to succeed. Widely regarded as one of the most trusted and collaborative functions in the organisation, we're regularly sought out for insight that goes well beyond IT. That trust has been earned through years of quality work and a human approach to the people we serve.

This isn’t a role where you wait to be told what to do. You’ll be trusted to shape the technical detail, champion new capabilities and deliver meaningful change that staff across the organisation will feel every day.

An approachable, friendly and genuinely supportive team, we're quietly proud of what we've built together. We look out for one another, and when things get demanding, we show up as a team. We work hard, we enjoy the work, and across the organisation we're trusted not just to solve technical problems, but to bring thoughtful insight and steady leadership to bigger conversations too.

What your role will involve

Working closely with the head of ICT, you'll help shape the infrastructure that carries CMS forward, by leading migrations, shaping hybrid environments and driving the adoption of modern technologies, while keeping today's systems secure, reliable and performant.

You'll bring real hands-on experience across virtualisation, cloud platforms, networking, cyber security and disaster recovery to work that genuinely matters. And you'll do this in an environment that backs your curiosity, encourages experimentation and trusts you to find the best solution.

You'll also be the person our colleagues turn to as a first-line support partner who delivers a warm, approachable helpdesk experience, and someone who actively empowers staff to get the most from their digital tools through great training and onboarding.

What we're looking for

You're an experienced IT generalist with a broad, practical skillset, and someone who's comfortable holding the full picture of an organisation's technology while diving deep when needed. You may be working in a managed service provider or IT services environment and are ready to channel your expertise into one place, one team and one mission.

It is also a requirement for this post holder to be in sympathy with the aims and values of CMS.

Further details can be found in the job description and person specification available to download on the CMS website.

Our commitment to you

Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.

We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme , which CMS is a member of as part of our commitment to safeguarding.

Closing date

We must get your application by midnight on Sunday 19 April 2026

Interviews are planned to be held on Wednesday 29 April 2026 in CMS House.

To apply

Please send your application form and CV via our website or by post to HR Team, Church Mission Society, Watlington Road, Oxford OX4 6BZ.  CVs will only be considered when sent with a completed application form, which is available to download from our website.

Candidates for all UK roles must already be eligible to work in the UK, with a valid visa and work permit if required.

As a member of the Inter-agency Misconduct Disclosure Scheme, CMS has committed to systematically check with previous employers from the last five years for any ‘SEAH’ (Sexual Exploitation, Abuse or Harassment) issues relating to all potential new hires.

Role: National Programme Coordinator

Directorate:           Operations

Team: National Competitions

Manager:               Senior National Competitions Manager

Direct reports: N/A

Role purpose

The purpose of this role is to support the National Programme Team with the implementation of operational plans that deliver successful national skills competitions. This will include supporting the activities and actions relating to the national programme cycle, projects across diversity and inclusion and transfer of global standards to maximise local and national activity in the UK.

Key tasks and responsibilities

· To contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.

· To support skills competitions that raise standards of teaching and learning and serve as a key vehicle for practitioner development across the vocational education and training sector and the workplace, including Apprenticeship/Traineeships.

· To co-ordinate activities relating to requesting, tracking and quality assuring key documents required from our Competition Organising Partners (COPs), ensuring documents are received within set deadlines.

· To co-ordinate and support the planning and event delivery of national skills competition activity across the UK, including booking travel, venues, accommodation and catering.

· To administer and co-ordinate the local and national projects i.e. Competitor Support Fund, and Evaluations.

· To administer and co-ordinate project plans, reporting, finance, systems, processes (i.e. Quality Assurance) and document management.

· To support improved engagement in skills competitions by all Stakeholder groups and audiences.

· To support the organisation by producing reports and data requests using the organisational database and systems.

· To support the National Competitions Delivery Managers in the organisation of skills competitions, to include administration and research of new skills competitions.

· To co-ordinate and provide support on the implementation of the quality assurance process and ensure that accurate information is recorded at the bi-annual reviews with the COPs.

· To support the recruitment and briefing of volunteers as required for the national competition cycle.

· To organise and support communication with competitors, their organisations and COPs through monitoring the Competitions email inbox, allocating queries to team members and responding to requests for information and providing support to the team in answering queries from staff, external stakeholders and suppliers.

· To maintain and update competition management systems, records and files, handling confidential information in compliance with the organisations procedures.

· To effectively co-ordinate resources (including agencies, suppliers, contractors) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specification(s)/objective(s) and assisting the team with financial processes such as raising purchase orders.

· To support activities/tasks in accordance with the agreed project plan to ensure delivery on time and to budget.

General:

In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:

· Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.

· Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.

· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.

Person specification

Key: [E] Essential / [D] Desirable.

Qualifications and experience:

· Demonstrable experience or qualifications relevant to project coordination or administrative support [E].

· Apprenticeship or other relevant project experience [D].

· Experience of providing support to programmes in the public sector [D].

· Experience of organising events [D].

· An understanding of basic project management principles [D].

Knowledge and skills:

· Intermediate to advanced Microsoft Office suite skills as well as using bespoke software programmes for data reporting [D].

· Highly developed administration skills [E].

· Good verbal, written and presentation skills [E].

· Knowledge of further education, apprenticeships and skills [D].

Personal qualities and attributes:

· Consistently dependable and acts with integrity in all professional matters [E].

· Able to work on own initiative with broad direction [E].

· Able to contribute to solving problems by offering practical or innovative approaches [E].

· Possess a strong work ethic and desire to achieve results [E].

· Flexible in working methods and ideas [E].

· Able to work collaboratively with others and contribute positively to team outcomes [E].

· Demonstrates commitment to the organisation’s mission and can support and encourage others [E].

· Respect for diversity and inclusion with practical ideas for their implementation within the scope of the post [E].

Special circumstances:

· Prepared occasionally to work outside normal hours [E].

· Prepared to travel within the United Kingdom [E].

· Able to spend time away from home [E].

Summary of terms and conditions

· Permanent.

· The salary for this role is £28,000.

· WorldSkills UK offers a maximum employer’s contribution to your pension of 6% of your basic salary, on the condition that you make an employee contribution to your pension of at least 3%. You may choose to contribute a higher percentage of your salary to your pension, subject to statutory limits.

· Group Death in Service (Life insurance) 3 x annual salary.

· Health Care Cash plan.

· Normal place of work is Third Floor, 52-54 St John Street, London EC1M 4HF. This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.

· Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, with suitable candidates.

· 25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.

· The post is subject to six months’ probationary period with two weeks’ notice during the probationary period and one month thereafter.

· The offer of appointment will be subject to satisfactory references.

· Salaries are paid monthly by direct transfer on or about 21st of the month.

How to apply

WorldSkills UK is committed to making appointments on merit by fair and open processes and use a blind recruitment approach. Please ensure that you submit your application in Word (curriculum vitae and cover letter) to help us in this process.

Applications should be submitted by email and must include:

· Curriculum vitae outlining your full career history. Please remove any identifying information to support our anonymised recruitment process. This includes your name, email address, date of birth, nationality, languages spoken other than English, photographs, and links to personal profiles (e.g. LinkedIn). Applications that contain identifying information in the CV may not be considered.

· Supporting statement outlining your suitability for the role, addressing the points listed in the role description and person specification. Throughout the recruitment process we will be looking for clear examples and evidence of your experience, knowledge and skills.

· Separate document containing your name, contact details (email and phone number) and confirmation of your right to work in the UK.

Interview process and timeline

It is intended that the interview process will have two stages:

· Stage 1 – online via MS Teams. The interviews will be held on Wednesday 15 April 2026.

 · Stage 2 – in person. Candidates progressing to the second stage will be invited to attend an in-person interview at our office: Third Floor, 52–54 St John Street, London EC1M 4HF. This stage of the interview process will take place on Wednesday 22 April 2026.

Candidates will be asked to complete a 30-minute interview task, the details of which will be provided to those invited to the interview.

Reasonable adjustments will be offered to all candidates during the recruitment process. For further information please contact our Senior HR Manager.

Application deadline

The deadline for applications is Monday 6 April 2026 at 17:00. Please note that late or incomplete applications will not be considered.

Individual Giving Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

About the Role

We are looking for an experienced Individual Giving Manager to lead the development and delivery of our supporter acquisition and retention strategies. This is a full time, permanent role working on a hybrid basis with 2 days per week in our London office.

This is a varied and hands-on role where you will lead multi-channel campaigns, driving supporter growth, income and lifetime value.

The Individual Giving & Legacies team is a key driver of voluntary income at Sense. We are an ambitious and growing team, focused on increasing supporter engagement and long-term income. You will play a key role in shaping our individual giving programme, testing new ideas, improving performance and ensuring our supporters feel inspired and connected to our work.

Key Responsibilities

• Develop and deliver supporter acquisition and retention strategies, plans and budgets.
• Lead multi-channel fundraising campaigns across direct mail, digital, DRTV, telemarketing and face-to-face.
• Drive income growth and maximise value of supporters.
• Develop engaging fundraising propositions and creative campaign content.
• Lead ongoing testing, learning and innovation across products, audiences and channels.
• Manage income and expenditure budgets, with responsibility for forecasting and reporting.
• Build and manage relationships with external agencies and suppliers.
• Collaborate across fundraising, marketing and the wider organisation to identify new opportunities.
• Ensure all activity is compliant with fundraising regulations and data protection legislation.

About You

We’re looking for a confident and data-driven fundraiser with strong experience in individual giving and direct marketing. You’ll be both strategic and hands-on, comfortable managing campaigns end-to-end while continuously improving performance through insight and innovation.

You will bring:

• Proven experience delivering successful individual giving or direct marketing campaigns.
• Strong multi-channel experience (e.g. direct mail, digital, DRTV, telemarketing, face-to-face).
• Experience managing budgets, forecasting and reporting on performance.
• Strong analytical skills, including segmentation, targeting and campaign optimisation.
• Experience managing agencies and external partners.
• Excellent communication and stakeholder management skills.
• Experience leading or mentoring team members.
• Experience with prize-led fundraising would be beneficial but is not essential.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview, in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Director of Commercial Services

Salary: £60,727
Location: University of Reading Students’ Union
Contract: Full Time – 37.5 hours per week (worked flexibly)

Are you ready to shape exceptional student experiences through vibrant and innovative commercial services?
Reading Students’ Union is seeking a progressive and values-driven Director of Commercial Services to provide strategic and hands-on leadership across all commercial services, helping to deliver outstanding spaces, services and experiences for the student community.

About Reading SU

Reading Students’ Union is an independent education charity led by, and for, students.

The Students’ Union is central to the University experience and works to support all aspects of student life for the 19,000 plus students studying at the University of Reading. Located in one of Britain’s top green spaces, the Students’ Union is an ambitious and diverse organisation, committed to supporting every student at Reading University in achieving personal success.

Reading SU sits at the heart of a thriving student community, with activities and initiatives inspired by students themselves. The Students’ Union is committed to promoting the interests and welfare of its members, representing their needs, and offering opportunities for personal development through a wide range of social, cultural, sporting and recreational activities.

This commitment to student experience also underpins the Union’s commercial activity. Reading Students’ Union’s venues, services and events are designed to be inclusive, welcoming and vibrant spaces where students can connect, feel a sense of belonging and create lasting memories. Guided by student insight, the commercial services play an important role in supporting the Union’s mission while enhancing student life across campus.

About the Role

Reading SU are thrilled to be searching for a Director of Commercial Services, a dynamic leader experienced in licensed trade, catering, events, and marketing. This role is not just about maintaining the status quo but about reimagining and diversifying the commercial services in line with student community needs.

The ideal candidate will be both strategic and hands-on, with an ability to develop Reading SU’s commercial services while also being involved in delivery of the operations.

The successful candidate will not necessarily come from the Higher Education sector but will be able to demonstrate a strong understanding of the trends, challenges and opportunities that shape student life and the Students’ Union sector. They will bring a sound understanding of charity governance and financial management, alongside the strategic and operational capability required to lead complex commercial services within a democratic, student-led organisation.

Reading Students’ Union offers an inclusive and engaging working environment and is passionate about developing its people. The organisation is committed to ensuring its workforce reflects the diversity of the community it serves, respecting individual identity and celebrating differences. Applications are encouraged from all candidates regardless of background, and Reading Students’ Union particularly welcomes applications from candidates from Black, Asian and Minority Ethnic backgrounds and from candidates with disabilities.

The SU offers a range of sector-leading benefits including enhanced leave, onsite nursery, occupational sick pay, access to campus facilities and winter shutdown over the Christmas period- a rare opportunity within the hospitality and commercial sector.

It’s a genuinely exciting time for Reading Students’ Union and we look forward to receiving your application.

Key Dates

Closing Date: Thursday 9th April, 12pm
First Stage Interviews (Remote): 20th April
Final Interviews (In-person): 27th April

Optional Q/A session with the CEO and Interim Commercial Director: 26th March, 12pm. Email to register (see below)

How to Apply

Please click 'Apply' to be redirected to our website, where you can download the Candidate Information Pack and apply.

For an informal conversation about the role and the application process, or to register to the optional Q/A session, please contact our recruitment partners at Atkinson HR Consulting. Their details can be found in the candidate pack.

Please Note: We do not accept applications from external sites or CVs via email. Please apply through the application form on our website or via the link below.

We’re a student-focused organisation committed to creating a more inclusive and supportive university experience. With the ongoing cost-of-living crisis affecting students across the UK, access to basic essentials has never been more important. Our growing basic needs service provides support with food, toiletries, clothing, financial wellbeing, and life skills – and we’re looking for an experienced and motivated Head of Basic Needs and Partnerships to lead it.

As Head of Basic Needs and Partnerships, you’ll take strategic and operational ownership of a vital service that supports hundreds of students every week. Reporting to the Associate Director of Student Engagement, this Head of Basic Needs and Partnerships role combines leadership, partnership development, and innovation. You’ll also manage two key roles – the Basic Needs Project Coordinator and Senior Financial Wellbeing Coordinator – ensuring the team is supported, focused, and empowered to deliver high-quality services.

This Head of Basic Needs and Partnerships position is central to growing the service into a sustainable, community-powered hub. You’ll build strong relationships with external partners and donors, expand financial wellbeing and preventative programmes, and help shape initiatives like budgeting workshops, cooking sessions, and life-skills training that support students before they reach crisis point.

Key Responsibilities:

- Lead the strategic development and delivery of the basic needs service

- Line manage and support the Basic Needs Project Coordinator and Senior Financial Wellbeing Coordinator

- Build and maintain partnerships with community organisations, funders, and stakeholders

- Expand financial wellbeing and preventative support programmes

- Use data and insight to evaluate impact and improve service delivery

- Ensure services are inclusive, accessible, and aligned with student needs

- Support financial planning and long-term sustainability

Essential Criteria:

- Experience in a leadership or management role, ideally within student services, wellbeing, or community support

- Strong partnership-building and stakeholder engagement skills

- Excellent organisational and strategic planning abilities

- Experience managing staff and supporting team development

- Confidence using data to inform decisions and demonstrate impact

- A genuine passion for supporting students and tackling inequality

What we offer:

- Hybrid working options (where possible)

- A supportive and inclusive working environment

- Opportunities for professional development and progression

- The chance to make a meaningful, lasting impact on student lives

If you’re a collaborative and forward-thinking leader who enjoys leading people, building partnerships, and creating practical solutions, we’d love to hear from you.

Please read the full role profile before applying, as well as our guide to recruitment.

Details:

Salary: £36,301 – £40,560 per annum per year

Contract: Permanent, Full-time

Hours: 35 hours per week (with flexible working)

Eligibility: Open to applicants with relevant skills and experience who are eligible to work in the UK

Recruitment Timeline

Applications opened: 23/03/2026

Applications close: 12/04/2026 23:59 pm

Interviews: 23/04/2026

Role Commencing: 01/06/2026

We may close applications early if we receive a high volume of applications. We recommend that you apply as soon as possible to avoid disappointment. Once the vacancy has closed, we’re unable to accept late applications to ensure a fair process for all candidates.

About the role

This role sits within Women and Girls Network’s CJS Team and provides rapid, short-term advocacy and support to survivors, in London, who have experienced sexual violence and are engaging with, or considering engaging with, the criminal justice system.

You will deliver brief, trauma-informed and survivor-centred support to people who are unable to access an ISVA locally or who are waiting for support through the London Survivors Gateway. Working across the Gateway partnership - including Rape Crisis Centres, Galop, Survivors UK, Respond, and the Havens - you will help ensure survivors receive timely, independent information and advocacy at a critical point.

As this is a pilot role, you will also play a key part in shaping and developing this specialist brief intervention ISVA provision in response to survivor need.

Job description

As the Brief Intervention Independent Sexual Violence Advocate (ISVA), you will:

• Provide rapid, short-term independent advocacy, information and support to survivors navigating or considering the criminal justice system, enabling informed choice and access to rights.
• Deliver empowering, trauma-informed and intersectional support, including risk and needs assessments, safety planning and tailored action planning.
• Offer clear, impartial information about reporting options, the criminal justice process, survivors’ rights under the Victims’ Code, and available legal and compensation routes.
• Advocate on survivors’ behalf with police and criminal justice agencies, and support attendance at police stations or court where required.
• Work within strict safeguarding, confidentiality and professional boundaries, ensuring survivor safety and wellbeing remain central at all times.
• Develop and pilot a brief intervention ISVA model, contributing to service design, case management systems and best practice alongside the CJS Team Manager and Gateway partners.
• Build strong working relationships across the London Survivors Gateway partnership to strengthen pathways and improve access to timely support.
• Maintain accurate case records, monitoring and evaluation data, and engage in supervision, reflective practice and continuous professional development.
• Model WGN’s feminist, trauma-informed and anti-oppressive approach, contributing to a collaborative team culture and high-quality service delivery.

Closing date and interviews

This vacancy closes at 9am on Monday 13 April 2026, with in person interviews expected to take place in the week commencing Monday 20 April 2026.

About us 

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.

Join us and be part of a team that values your well-being, growth, and contribution.

We are deeply committed to creating a workforce that reflects the diversity and strength of the women and girls we serve, and we strongly encourage candidates from Black and Global Majority backgrounds with Lived Experience who may not meet all criteria to apply.

WGN is an equal opportunities employer. 

The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.

A fairer and greener economy for Wales means a real Living Wage for everyone and support for the local businesses that help meet our everyday needs. We have already helped over 600 Welsh organisations guarantee 170,000 employees’ access to a real Living Wage, and we have supported local businesses pioneering food, energy, housing, transport, nature and health services. We want to do more – can you help us as our new Head of Fair Economy?

You will need to be passionate about building an economy that works for everyone, with the skills and experience to lead and build programmes and teams, work collaboratively with a wide range of stakeholders in our areas of work, and to be proactive in identifying new opportunities for funding and impact.

You will be leading the Fair Economy team to deliver against impact targets in our annual business plan. This involves:

• Leading the Fair Economy team (30%) 
• Supporting the real Living Wage (rLW) Programme (30%) 
• Supporting the Foundational Economy (FE) Programme (40%) 

You'll play a key role in helping individuals and organisations benefit from our expertise, while growing our reach, income, and impact as a forward-thinking charity. This includes lifting individuals out of in-work poverty and supporting local businesses that provide our everyday needs.

We are a lively and progressive charity at an important stage in our development. If our mission resonates with you and you share our aims, we would love to hear from you.

Pennaeth Economi Deg

Mae Economi decach a gwyrddach i Gymru yn golygu Cyflog Byw Gwirioneddol i bawb a chefnogaeth i’r busnesau lleol sy’n ein helpu i fodloni ein hanghenion bob dydd. Rydym ni eisoes wedi helpu 600 a mwy o sefydliadau yng Nghymru i sicrhau bod 170,000 o weithwyr yn cael Cyflog Byw Gwirioneddol, ac rydym ni wedi cefnogi busnesau lleol sy’n arloesi ym maes bwyd, ynni, tai, trafnidiaeth, natur a gwasanaethau iechyd. Ond rydym ni eisiau gwneud mwy - allwch chi ein helpu ni fel Pennaeth newydd yr Economi Deg?

Bydd angen i chi fod yn frwd dros greu economi sy’n gweithio i bawb, a meddu ar y sgiliau a’r profiad i arwain ac adeiladu rhaglenni a thimau, gweithio mewn partneriaeth ag amrywiaeth eang o randdeiliaid yn ein meysydd gwaith, a bod yn rhagweithiol wrth fynd ati i ganfod cyfleoedd cyllido ac effaith newydd.

Byddwch yn arwain tîm yr Economi Deg wrth iddynt gyflawni targedau effaith ein cynllun busnes blynyddol. Bydd hyn yn golygu: 

• Arwain Tîm yr Economi Deg (30%) 
• Cefnogi’r Rhaglen Cyflog Byw Gwirioneddol (30%) 
• Cefnogi Rhaglen yr Economi Sylfaenol (40%) 

Byddwch yn chwarae rhan allweddol yn y gwaith o helpu unigolion a sefydliadau i elwa o'n harbenigedd — ar yr un pryd â chynyddu ein cyrhaeddiad, ein hincwm a'n heffaith fel elusen flaengar. Mae hyn yn cynnwys helpu unigolion allan o dlodi mewn gwaith, a chefnogi’r busnesau lleol sy’n bodloni ein hanghenion bob dydd.

Rydym ni’n elusen fywiog a blaengar ac rydym ni mewn cyfnod pwysig yn ein datblygiad ar hyn o bryd. Os yw ein cenhadaeth yn taro tant a’ch bod chi’n rhannu’r un nodau â ni, byddem wrth ein bodd yn clywed gennych chi. 

About Us

Global Canopy is a data-driven not for profit delivering real transparency and accountability for market impacts on nature and people. Our special focus is on ending deforestation – an essential step in achieving urgent global goals on climate, nature and human rights. We deliver our work by building and maintaining open-data platforms, creating stronger voluntary and compliance frameworks, and accelerating accountability and action in the finance sector with nature-positive guidance to help achieve deforestation-free portfolios.

We work globally, with a focus on both forested regions (particularly across Latin America and South East Asia), and major consumer and financial markets (with a focus on Europe, the US, Singapore and China). We have a distributed team of around 70 people worldwide, with a main office in Oxford (UK). We work via close and deep partnerships, including with institutions like the Stockholm Environment Institute, the UN Climate Change High-Level Champions, UNEP Finance Initiative, the World Conservation Monitoring Centre, the Zoological Society of London, and many many others.

About the Role

As People and Culture Lead, reporting to the Director of Execution & Planning, you will be responsible for the delivery and development of the People function at Global Canopy. Providing advice and support to the Leadership Team and colleagues across the organisation, you will lead on people and culture initiatives that enable our team to maximise their potential, resulting in greater impact as an organisation.

You will bring excellent relationship-building and influencing skills as well as strong technical expertise to ensure that we can recruit, retain, develop, support and engage the people we rely on to deliver our vital work for forests, nature and human rights. You will manage all aspects of team members’ journey with the organisation, including recruitment, performance and development, employee relations and pay and benefits.

This is a great role for an experienced People professional who believes in the power of a people-centred organisation, has had previous success in delivering people and culture change projects and working in a business-partnering role. You will be comfortable managing upwards, acting as a trusted advisor, and confident being the face of People and Culture at an organisational level. You will thrive in a dynamic non-profit environment, delivering on complex and impactful projects around the world. We are looking for someone who leads with empathy and wisdom, putting individuals at the heart of their work.

Responsibilities

Employee life cycle management

• Be responsible for the creation, maintenance, evolution and operation of all HR policies, processes and systems 
• Work closely with the leadership team and internal boards on areas such as recruitment, performance, learning and development, absence, salaries/benefits, job grading and employee engagement
• Ensure the ongoing development of our P&C offering is aligned with our culture

Support & advice to leaders and managers

• Build strong working relationships with senior team leaders in order to support them directly
• Provide coaching, guidance and support to people managers ensuring that our people are supported to thrive and develop
• Advise on people issues and managing cases, to ensure that processes are followed in line with Global Canopy’s  policy, best practice and employment legislation

Support delivery of Global Canopy’s People plan

• Alongside the Director of Execution & Planning, drive the implementation of people initiatives and be responsible for the successful embedding of changes
• Lead on connection and collaboration initiatives to build a cohesive, highly motivated team in line with Global Canopy’s culture and in the context of hybrid working
• Provide and present reports and maintain KPIs related to our people.

Management

• Line management of People and Recruitment Advisor, supporting them in their management of recruitment for Global Canopy, and providing coaching and mentoring to support their ongoing development
• Manage the relationship with our EOR providers
• Alongside the Director of Execution & Planning and Operations Coordinator, provide leadership on data protection across the organisation

About You

To be successful in this role, these are the things that will matter the most: 

• People-first and positive approach to HR management 
• Broad experience of managing human resources work across organisations, with a good understanding of HR procedures and legislation in the UK
• Alignment with our values and our mission and a commitment to collaboration and a passion for developing an organisational culture in which people thrive

Essential behavioural competencies: 

• Leading with warmth 
• Demonstrates credibility and emotional intelligence
• Structured and effective in communications
• Able to handle difficult situations sensitively and confidentially
• Initiative and ability to manage and prioritise own workload, working to deadlines
• Creativity

Skills and experience:

Required:

• CIPD level 5 or equivalent experience
• Experience managing all aspects of employee lifecycle 
• Strong understanding of UK employment law and best practice
• Experience and expertise to support in the areas of diversity and inclusion, learning and development, and employee wellbeing and engagement in a hybrid context
• Experience of working in an advisory capacity and regularly reporting to senior leaders
• Experience of working across different departments/functions in a matrixed and int’l organisation
• Line management experience

Desirable

• Ability to take a leadership role in change projects
• Experience of working internationally with employees based outside the UK – and covered by non-UK law
• Experience or understanding of the context for a charity / not for profit organisation

Salary & Benefits

Salary: £55,000- £60,000 full time equivalent. This role sits within Band C on Global Canopy’s remuneration framework.

Nature of contract: Full time or 0.8 FTE. Permanent. This is a hybrid role working from home and our office in Oxford. There is a requirement to attend the office once a week and for other meetings/work as required.

Holidays: 36 days (including bank/public holidays) for discretionary use across the annual leave year. Option to purchase up to an additional 5 days or equivalent of one week’s leave.

Pension: Employer pension contribution of 8%.

Healthcare cashback plan: Covering dental fees, eye-care, wellbeing, physiotherapy, chiropody and much more – for you and any children.

Employee Assistance Programme: Which provides free, confidential advice on personal and legal matters.

Other: Huge range of discounts and cashback deals at gyms, restaurants, holidays, and much more.

How to Apply

To apply for the position, please follow the instructions and submit an up-to date CV and covering letter. The covering letter should explain your motivation for the role, and how your skills and experience fit the person specification. (Please no more than 1 side of A4).

Right-to-work in the UK is required for this role.

All candidates are asked to complete an anonymous diversity monitoring form when they apply.

The closing date for applications is 27 April 2026 at 9 am GMT. We will be conducting rolling interviews after the Easter bank holidays. Early application is encouraged, as we may close the position early if suitable candidates are identified.

First-round interviews will be held online. We plan to conduct second-round interviews in Oxford when possible (we will reimburse reasonable travel expenses for candidates). A written task and key colleague meeting will also form part of the selection process.

The Quality Assurance Manager plays a vital role in ensuring high standards, consistency and reliability across all Day One services. Working closely with the Heads of Hospital Services and Community Services Development, the post holder leads the design and implementation of a robust organisational quality framework, service standards, auditing tools and monitoring processes. They provide assurance that services are safe, effective and delivered in line with Day One’s values, carrying out regular audits, analysing findings and submitting clear monthly performance reports to the Director of Services.

This role supports both continuous improvement and compliance, maintaining all operational service policies and ensuring safeguarding quality is monitored appropriately, with concerns escalated to senior leads. Through thoughtful analysis, clear reporting and a supportive approach, the Quality Assurance Manager ensures Day One’s services remain consistent, high quality and driven by best practice.

What You Will Bring 

To be a highly organised, outcome focussed self-starter, with excellent communication and project management skills. You will have experience designing quality and auditing frameworks for complex service delivery teams, and writing and development organisational policy that links to service user care. You will be both autonomous and collaborative, working diligently to enhance the work of our services teams in a way that ensures continuous monitoring and improvement of all areas of our support. 

How to apply 

Please upload your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.

Closing date: 9am Monday 6th April 2026 

Interviews:  

First stage virtual: Wednesday 15th April 2026 

Second stage in-person (Leeds): Tuesday 28th April 2026 

For further information, please see the attached recruitment pack.