Insights jobs
£42,000 – £58,000 pa + generous benefits
12-month fixed term / 35 hours per week
This is a remote role involving regular national travel, including to the Capacity office in Liverpool, Local Trust office in London, and 3ni work across the country as needed. Out of hours travel and stays away from home are therefore a key feature of the role.
As our Senior Neighbourhood Designer and Doer you will lead and deliver Capacity’s work through 3ni, the national network for neighbourhood improvement. You will focus on a distinct portfolio of work centred on neighbourhood working and community-led regeneration, supporting local government and public sector partners to strengthen social infrastructure and tackle place based challenges alongside communities.
3ni is a partnership between Capacity and Local Trust, two organisations committed to rethinking how public services and community regeneration work. Together, we’re bringing fresh ideas, practical tools, and hands-on support to help local government and public sector partners make real, lasting change in the places that need it most.
Leading in a in a relational, inclusive, and developmental way, as Senior Neighbourhood Designer and Doer you will:
• Ensure every project begins with robust discovery, drawing on lived experience insight, stakeholder research, data analysis, and policy or desk research as appropriate.
• Support clients and partners to navigate uncertainty, identify strategic choices,
and make informed decisions in complex environments.
• Lead the delivery of complex programmes and portfolios of work, ensuring
clarity of purpose, appropriate pace, and strong coordination across projects.
See our job pack for a full job description.
What we need
• Deep understanding of neighbourhood-level public service delivery, local authority structures, and community dynamics.
• Ability to work collaboratively with local authorities, community organisations, and residents to co-produce solutions at the neighbourhood level.
• Ability to balance creativity and innovation with commercial and operational feasibility, ensuring solutions are viable, sustainable, and deliverable
• Experience building trust and effective relationships with clients, partners, stakeholders, and communities
• Experience working on place-based programmes or initiatives that strengthen local social infrastructure or tackle neighbourhood-level challenges.
See our job pack for a full person specification.
The extras
• For full time roles: 27 days annual leave (plus bank holidays). If you’re coming to us with up to 33 days annual leave, we’ll match it.
• 2 Capacity bank holidays per annum.
• Flexible working (including majority working from home).
• Free eye-tests, vouchers for glasses.
• Scottish Widows Pension Scheme, matched up to 6%.
• Funded health support including counselling, physiotherapy etc.
• Holiday buy-back scheme (up to 5 per annum).
• Team days and socials. Free lunches (yes there is such a thing).
• A great team to work with (but we would say that).
To Apply
For further information please visit our portal via the apply button, where you can download our job pack and apply!
Closing date Midnight, Sunday 18th January 25.
We’re hiring a Fundraising Officer at WeSwim, this is a relationship-led fundraising role with real ownership and influence.
At WeSwim, we support disabled adults to swim in welcoming, inclusive volunteer run clubs across London. For many of our swimmers, the water offers a new freedom, easing pain, building confidence, and opening up new ways to move and connect. Our work is powered by community, care and people who believe swimming should be accessible to everyone.
We’re now looking for a Fundraising Officer to lead our community fundraising and individual giving efforts and help shape the future of WeSwim’s income.
We already have a strong community of swimmers and volunteers who care deeply about WeSwim. In this role, you’ll work with the community to create more fundraising activitym supporting our members to fundraise in ways that feel achievable, inclusive and meaningful. You’ll be the main point of contact for community fundraisers, creating simple tools and resources that help people feel confident getting involved.
You’ll also work closely with the CEO to develop and grow WeSwim’s individual giving and monthly donations, helping to transform our mix of income over time.
You’ll build thoughtful supporter journeys, create simple and engaging fundraising resources, and help deliver campaigns that clearly show the impact of WeSwim’s work. No two weeks will look the same, but every week will be purposeful and people-centred.
This is a part-time role (15 hours per week) with a high level of trust, autonomy and collaboration. It’s ideal for a proactive fundraiser who enjoys building relationships, thinking creatively and taking ownership. Someone who wants to be close to the ground and see their work make a tangible difference in a small charity.
Every strong supporter relationship you build will help to keep our clubs running, welcomes new swimmers into the water, and strengthens the community that makes WeSwim possible.
Key Responsibilities:
Community Fundraising
- Inspire & support individuals and groups to run their own fundraising activities (e.g., bake sales, swim challenges, quiz nights).
- Act as the primary contact for all community fundraisers, including swimmers, volunteers, supporters, and local groups.
- Develop accessible fundraising resources and an annual plan of community fundraising activities, moments and campaigns.
Individual Giving & Monthly Donations
- Lead the development and growth of WeSwim’s monthly giving programme.
- Deliver a high-quality stewardship programme for individual donors including welcome and impact communications.
- Use data to track donor retention, upgrade opportunities, and areas for improvement.
Campaigns, Communications & Community Engagement
- Plan and deliver key fundraising campaigns (e.g. Christmas Appeal, Giving Tuesday).
- Create engaging fundraising content and stories across email, social media, the website and fundraising platforms.
- Build relationships with community groups and partners, representing WeSwim at relevant events.
Systems, Data & Reporting
- Maintain accurate fundraising records and supporter data.
- Monitor fundraising performance and produce reports and insights.
- Contribute to improving fundraising systems and digital tools.
Diversity and Inclusion: We are passionate about creating a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, ethnicities, ages, sexual orientations, gender identities, and abilities. We particularly welcome applications from disabled people, people from the Global Majority, LGBTQIA+ individuals, and those underrepresented in charity employees. We believe diverse perspectives strengthen our decision-making and help us better serve our community.
Join us in making a difference to increase opportunities for disabled people to swim in London.
The client requests no contact from agencies or media sales.
This is an exceptional opportunity to join Belong’s Senior Leadership Team as Director of Policy & Research, a role that sits at the heart of our mission to shape national conversations on cohesion and integration. You will lead Belong’s policy development, research strategy, and national partnerships, ensuring our work is grounded in robust evidence and lived experience. This position offers the chance to influence systemic change, amplify Belong’s voice with policymakers and opinion formers, and ensure our insights drive real-world impact.
As Director of Policy & Research, you will:
- Lead the development of Belong’s policy and research agenda, aligning it with organisational strategy and national priorities.
- Produce high-quality policy outputs, including reports, briefings, consultation responses, and thought leadership pieces.
- Oversee the design and delivery of research projects, including commissioning and partnership work, ensuring rigor and inclusivity.
- Translate research findings into actionable policy recommendations and advocacy strategies.
- Foster strong collaboration between the Policy & Research team and Programme Delivery team, ensuring insights inform both policy and practice.
- Build and maintain relationships with policymakers, parliamentarians, journalists, and opinion formers.
- Represent Belong externally at high-level meetings, events, and in the media, amplifying our impact and reach.
- Develop strategic messaging and narratives that position Belong as a thought leader in social cohesion.
- Support campaigns and public engagement initiatives that promote Belong’s policy goals.
- Contribute to organisational development, strategic planning, and income generation through proposal development and funder engagement.
- Line manage policy and research staff, providing leadership, support, and professional development.
This is a senior leadership role for someone who thrives in a collaborative environment and wants to drive systemic change at scale.
About You
We are seeking a strategic and insightful leader with:
- Proven experience in policy development and research leadership.
- Experience working in or with government, think tanks, or advocacy organisations.
- Strong understanding of social policy and influencing processes.
- Knowledge of cohesion, integration, and community relations.
- Excellent written and verbal communication skills, including media engagement and public speaking.
- Ability to translate complex research into accessible policy messages.
- Familiarity with participatory and applied research methods.
- Strong strategic thinking and planning abilities.
- Relevant qualification in public policy, social research, or a related field.
- Experience managing teams and budgets, and supporting income generation through fundraising and proposal development.
Personal Qualities
- Passionate about improving cohesion and integration in the UK.
- Strategic and visionary thinker.
- Collaborative and inclusive leader.
- Politically astute and intellectually curious.
- Practical, focused, and reliable.
- Committed to personal and professional development.
Why Join Us?
At Belong, you’ll be part of a dynamic, values-driven team united by a shared commitment to creating a more inclusive and connected society. We offer:
- 30 days’ annual leave
- Hybrid working (typically 3 days in the office)
- Enhanced sick pay and family-friendly policies
- 3% pension contribution
- Opportunities for professional development and growth
Join us and help shape national policy and research that builds stronger, kinder, and more connected communities across the UK.
Salary: £65,000–£70,000
Location: UK-wide (regular travel across England and Wales)
Contract: Permanent, Full-time
About Belong
Belong – The Cohesion and Integration Network is the UK’s leading not-for-profit organisation dedicated to building a more united and less divided society. Established in 2019, we work across sectors to strengthen trust, belonging, and resilience in communities. Through research, policy influence, and place-based programmes, we connect people, places, and organisations to share learning and drive systemic change. Our growing membership spans local authorities, charities, civil society, and businesses. Belong is collaborative, evidence-led, and committed to equity, diversity, and inclusion.
Our office is based in Manchester and we offer hybrid working for those able to travel there. However, this role is open UK-wide and can be worked remotely, with regular travel across England and Wales required.
The client requests no contact from agencies or media sales.
Senior New Business Development Officer
12 month Fixed Term Contract. Full Time. Hybrid working, (2 days in the office per week)
Location: This role can be based in any of our UK offices, Cardiff, Edinburgh, London, or Warrington
Salary: London £50,614 per annum (including London allowance). Cardiff, Edinburgh & Warrington £45,732 per annum
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. The Christian Aid Resilient Futures Fund is key to delivering this vision. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the Role
Christian Aid’s Resilient Futures Fund (CARFF) is an ambitious new initiative mobilising capital for climate adaptation and resilience across the Global South. We are building a pipeline of innovative enterprises supporting communities on the frontline of the climate crisis, and we are now seeking a Senior New Business Development Officer to help drive this mission.
This role sits at the heart of CARFF’s growth. You will shape and deliver a dynamic fundraising and partnership strategy, working closely with the Head of CARFF to cultivate high-value supporters, deepen relationships across the philanthropic and impact investment worlds, and help establish CARFF as one of Christian Aid’s most exciting emerging ventures. You will design compelling donor experiences, use insight and analysis to guide your approach, and work collaboratively across Christian Aid to embed CARFF into wider fundraising efforts.
About You
You will bring a strong track record in securing major gifts or high-value partnerships, confidence in developing fundraising strategies across diverse audiences, and an instinct for building meaningful, long-term relationships. You will be comfortable working in a fast-moving environment, able to translate insight into action, and motivated by the opportunity to shape a new initiative with global reach. A passion for climate resilience, impact investment, or international development would be an advantage.
This role is ideal for someone who enjoys working at the intersection of philanthropy and innovation, and who wants to contribute to a fund with the potential to deliver significant and lasting impact.
Find Out More
For full details of responsibilities, requirements, and impact, please see the Role Profile.
Travel
Occasional UK travel and limited international travel may be required.
Why Join CARFF?
This is a rare opportunity to join Christian Aid at a genuinely transformative moment. CARFF is not just another funding mechanism; it is a strategic investment in long-term resilience, creative climate solutions, and economic dignity. Your work will directly enable enterprises to scale climate-resilient innovations where they are needed most.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Harris Hill has an exciting opportunity for an experienced Social Media Specialist, to join a lovely charity on the Essex/ Hertfordshire border.
This role is full time, covering the interim for a long term recruitment. This role is a brand new position within the organisation, and have chosen to recruit a temp to fill the gap on recruitment.
The role will require you to go to the office 2 days per week, and will last 1 - 3 months however, the right person can also apply for the long term role.
We are looking for someone who is able to hit the ground running, able to pick up and run with the strategy, developing their social media presence by taking stories, campaigns and grants
to better promote the work of the charity.
You will need to be confident across all social media platforms, scheduling using programs like Sprout, and producing photo's and video's with Canva or Adobe Express. You will be adept at running campaigns using organic and paid content, with full use of analytics to measure performance and generate insights.
If you would like to find out more about this opportunity, please do apply for further details.
Position: Volunteering Development Senior Officer (Learning and Development)
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £33,044 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
*you’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Are you passionate about empowering volunteers through learning and development? We’re looking for a Volunteering Development Senior Officer to design, implement, and evaluate effective learning solutions for over 3,000 volunteers and volunteer managers. You’ll play a key role in fostering a culture of continuous learning and improving the impact of volunteering across our organisation.
Key Responsibilities
- Develop and deliver high-quality volunteer learning and development programmes, including induction and training sessions.
- Review and enhance existing learning resources and create new training packages for emerging volunteer roles.
- Collect and analyse data to inform improvements and embed best practices.
- Collaborate with internal teams and community hubs to ensure consistent delivery of training.
- Provide advice and guidance to staff and volunteers on all aspects of volunteer learning and development.
About You
We’re looking for someone who has:
- Experience working with virtual learning environments or learning management systems.
- A track record of developing and co-producing learning solutions, including eLearning and online events.
- Strong knowledge of volunteering and volunteer management.
- Excellent communication and collaboration skills.
- Ability to interpret data and use insights to drive continuous improvement.
Closing date for applications: 9:00 on Monday 5th January 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vacancy
Individual Giving Officer
Salary: £30,255 - £37,732
Location: Remote with regular travel to Downton / London for meetings.
Hours: Full time, 35 hours per week
Contract: Permanent position
We have an exciting opportunity for an Individual Giving Officer (Retention) to join the Commercial Directorate at Help for Heroes and play a key role in building long-term supporter relationships that help fund life-changing support for the Armed Forces community.
About the Role
As Individual Giving Officer (Retention), you’ll sit at the heart of how Help for Heroes builds long-term, sustainable income. You’ll lead the delivery of multi-channel retention campaigns and fundraising appeals that strengthen supporter relationships, increase lifetime value and ensure our supporters feel valued, informed and inspired to continue their support.
You’ll own retention activity across cash giving, lottery and regular giving - shaping campaigns from idea through to delivery, optimisation and evaluation. Using insight and performance data to continually refine supporter journeys, test new approaches and ensure every communication adds value to the supporter experience.
Working closely with the Individual Giving Officer (Acquisition), you’ll help create a seamless journey from first gift to long-term loyalty. You’ll collaborate with colleagues and external agencies to deliver high-quality, compliant campaigns that reflect the experiences of veterans and their families.
This role offers real autonomy, variety and influence, with your work directly contributing to a strong, engaged supporter base and long-term income growth.
About You
You care deeply about the supporter experience and understand that retention is built on trust, relevance and emotional connection.
You have experience delivering direct response fundraising or engagement campaigns and enjoy seeing how insight, data and creativity come together to drive results. You’re confident managing multiple campaigns, working with stakeholders and suppliers, and motivated by continuous improvement.
You’ll thrive in this role if you:
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Love building long-term supporter relationships
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Enjoy taking ownership and seeing campaigns through end to end
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Use insight and analysis to inform decisions and improve performance
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Are organised, detail-focused and calm under pressure
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Value collaboration and shared success
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Care about delivering work that is compliant, ethical and supporter-first
About the Team
You’ll join our Individual Giving team, committed to growing our supporter base and delivering meaningful, engaging experiences that inspire long-term support.
Working closely with colleagues across the organisation and external agencies, the team values innovation, learning and collaboration - always keeping supporters at the heart of what we do.
In return we can offer you:
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Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
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29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
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Opportunity to buy and sell up to 5 days annual leave per year.
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Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
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3 volunteer days per year to support the Help for Heroes community.
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A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
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Discounts on our branded clothing, including a free Help for Heroes hoody when you complete your induction.
Closing date: 23rd January 2026
Please note: We may close this vacancy early should we receive a high volume of strong applications.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Impact & Business Intelligence Lead
As our Impact & Business Intelligence Lead, you’ll play a central role in shaping how we understand, measure, and communicate the difference the charity makes for people affected by a long-term health condition. You’ll develop the frameworks, tools, and approaches that help clearly evidence our impact and performance, ensuring that insight drives meaningful decisions across the organisation.
Working closely with teams from across the charity, you’ll lead complex analysis, evaluations, and data modelling to bring clarity to outcomes and opportunities. You’ll champion best practice in data, strengthen our organisational maturity, and make sure colleagues have access to high-quality dashboards, evidence, and recommendations they can act on. Your work will help communicate our achievements to stakeholders, supporters, and the wider sector.
You’ll also manage and develop a small, high-performing team (1 person), fostering a culture of learning, collaboration, and innovation. As part of a national charity committed to improving lives through research, support, and advocacy, your role will directly shape how they understand the difference they make and how they can make an even greater one.
Key skills & experience
- Expertise in developing and implementing impact and performance frameworks, evaluation models, and KPIs.
- Strong analytical skills, including experience with complex methodologies and statistical tools (e.g., Python, R, SPSS).
- Ability to communicate complex findings clearly to technical and non-technical audiences.
- Experience managing a team and working effectively with cross-organisational stakeholders.
Salary: £44,500
Contract: Permanent
Location: London office with flexible remote working
Can you lead a diverse programme of work?
Do you inspire confidence in colleagues across organisations?
Do you want a new challenge?
The Diocese of Carlisle is looking for a Programme Manager (Maternity Cover) who will:
- Be the Programme Manager for The Cumbrian Way programme including:
o Working closely with the Programme Director to ensure all aspects of programme management are undertaken
o Accountability for the adherence to the Programme Management Office’s programme management systems to assess and ensure budget, risks, issues, progress and impact are reported and escalated in a timely and appropriate manner
o Coordinating the project managers across the programme
o Oversee the management of the Projects and Programme Board and annual reporting
o Have oversight of all aspects of the programme in order to make connections and insights into the work as it progresses.
o Reporting on agreed outcomes by collecting, collating and presenting information as part of programme reporting and monitoring & evaluation
o Support the Programme Director as a point of contact for the national team and in quarterly reporting to the Projects and Programmes Board and other governance group updates
- Support the Church Planting Consultant with project management of the Church Plant workstream, including:
o maintaining & updating project plans/timelines
o monitoring, reporting and reviewing the effectiveness of the project work
o accounting for risk mitigation and issue resolution
o advising and collaborating on project communications
o reporting on agreed outcomes and impact by collecting, collating and presenting information as part of project/programme reporting and monitoring & evaluation
o meeting with the church plant consultant on a regular (at least monthly) basis.
o actively managing the project budget
o supporting local church planting teams with budget claims and outcome reporting
- Oversee the programme management of all areas of the Reaching Deeper SDF funded programme
- Be principal point of contact and manage the relationship with the diocesan research partner, including managing payment drawn downs, agreed pieces of work/briefs and outputs to be delivered.
- Lead and oversee the data collection and impact for diocesan Parish Returns data collection
- Line manage the God for All Programme Management Office team
This is a part time position for 24hrs per week (0.69FTE), fixed term until December 2026.
The client requests no contact from agencies or media sales.
Job title: Fundraising Officer
Responsible to: Fundraising and Communications Manager
Location: Hybrid (minimum two days a week in Oxford office for full time)
Hours: Full time (35 hours a week) / Open to considering part-time (28 hours a week) dependent on experience.
Salary: £28,500 – £32,000
About the role
We are seeking a proactive, enthusiastic, and highly organised Fundraising Officer to support our individual giving, community fundraising, and small trusts and foundations activities. The Fundraising Officer will manage individual and community donor activities, and the donor database to support thanking, stewardship and targeted donor engagement. They will also play a key role in monitoring the impact of our fundraising activity to ensure continuous improvement and income growth.
This is a dynamic, hands-on role for someone who is creative, collaborative, and enjoys working across a diverse range of tasks. They will be enthusiastic and keen to generate new ideas that strengthen supporter relationships and deliver impactful fundraising.
Main duties and responsibilities
Individual and Community Fundraising
- Work with the Fundraising and Communications Manager and Communications Coordinator to develop and deliver three - four individual giving appeals at year (digital and offline) to increase income.
- Monitor and analyse appeal performance to inform future activity.
- Support wider donor acquisition, retention, and upgrade strategies through data-led insights.
- Work closely with colleagues in communications and service delivery to create compelling fundraising content and impact stories.
- Act as the main point of contact for community fundraisers and local events, offering guidance, support materials, and encouragement. Work closely with Communications Coordinator where needed.
- Lead on the promotion and recruitment of participants for sponsored challenge events, particularly the Oxford Half Marathon.
- Research charity of the year opportunities amongst school and local businesses and support applications as required.
- Build and maintain strong relationships with local community groups, schools and faith communities.
- Confidently represent the organisation at community events and manage a pool of volunteer speakers.
- Use our CRM (Donorfy) to ensure accurate and up-to date relationship management records.
Donor Stewardship and Prospect Research
- Ensure all donors are thanked promptly and feel valued and engaged.
- Manage and maintain accurate donor data in Donorfy, producing reports on donor activity and performance.
- Monitor and manage fundraising and donation enquiries through our development@ inbox, responding and referring them as appropriate.
- Research new fundraising prospects and initiatives across individuals, community groups, small trusts, local businesses and other potential supporters. Maintain organised records of prospects and recommendations.
Trusts & Foundations (Small Grants)
- Support the Fundraising and Communications Manager and Trust and Foundations Fundraiser with the small grants pipeline, including prospect research, applications and reporting.
- Work closely with appropriate staff and service coordinators on project budgets, reporting and planning as needed.
Other responsibilities
- Support and oversee fundraising volunteers and interns as required.
- Work collaboratively within a busy staff team, participate in meetings and planning processes, and contribute to organisational development.
- Undertake any other duties appropriate to the role, as agreed with the Fundraising and Communications Manager or CEO.
Person specification
Essential:
- Demonstrable fundraising and supporter-facing experience, with the ability to manage multiple income streams simultaneously.
- Knowledge and experience of individual and community fundraising.
- Excellent verbal and written communication skills, and the ability to tailor content to different audiences.
- Experience using CRM databases, with confidence managing day-to-day data processes.
- Highly organised with the ability to prioritise and manage multiple deadlines and priorities.
- Excellent attention to detail.
- Strong research skills and a track record of writing funding bids and reports.
- Ability to build productive, collaborative relationships with internal and external stakeholders.
- A positive, solutions-focused “can-do” attitude, with the ability to adapt to change.
- Confidence representing the organisation at community events.
- Ability to work within a budget.
- Strong analytical skills, with the ability to interpret data and measure impact.
- A demonstrable passion for, and affinity with, our cause
- Ability to communicate and work sensitively with people with lived experience of migration and tell their stories with dignity.
Desirable:
- Experience of working for a local charity.
- Knowledge of the migration and refugee sector.
- Experience in digital fundraising, social media and online giving platforms (eg JustGiving, crowd-funding platforms, social ads).
- Experience in corporate fundraising.
- Experience of working with Mailchimp and donorfy
Please apply with CV and cover letter.
Deadline for applications: Midnight Sunday 11th January 2026
Interviews: Week commencing 2nd February in Oxford.
We support asylum seekers, refugees and vulnerable migrants to settle and thrive in the U.K.
The client requests no contact from agencies or media sales.
Services Marketing Officer – Wellbeing and Development
£35004 - £36845 37.5 hours per week
Leicester based with hybrid working
Benefits include:
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Up to 42 days annual leave, life insurance and sick pay
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Enrolment in health cash back plan to cover everyday healthcare costs
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Refer a Friend Bonus
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Cycle to Work Scheme / close to park and ride at Leicester Forest East
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Subsidised short breaks at selected RAFA Accommodation
About us
The RAF (Royal Air Forces) Association has a clear objective: to help sustain a resilient and empowered RAF community. Through our sector-leading welfare and wellbeing services, we offer a wide range of support to serving personnel, veterans and their families. With thousands of members and supporters across the UK and further afield, plus hundreds of dedicated employees and volunteers, we have the network and experience needed for a personal one-to-one approach. We work together to make sure no one is ever left behind.
About the role
This is a newly created role based with our growing Marketing Team. The Services Marketing Officer leads the planning and delivery of wellbeing marketing in support of key organisational objectives: recruiting high-quality welfare volunteers, attracting new service users, increasing uptake of welfare and welbeing services and raising the RAF Association’s profile. The role champions innovation in marketing, exploring new channels, ideas, and technologies to enhance engagement and service delivery. Reporting to the Head of Services Marketing, the Services Marketing Officer serves as the main contact for wellbeing marketing and collaborates with agencies, suppliers, and internal teams. They will also contribute to broader organisational marketing and engagement initiatives as needed. You may find it helpful to check out our website to understand more about who we are and what we do.
Primary responsibilities include
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Lead the delivery of integrated wellbeing marketing campaigns, ensuring brand consistency and compliance.
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Plan and execute person-centred, multi-channel campaigns to recruit volunteers and increase service uptake.
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Act as the wellbeing marketing subject matter expert, advising on strategy and execution.
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Collaborate with welfare teams to align marketing activity with service and recruitment priorities.
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Manage day-to-day coordination with agencies and suppliers to maximise campaign impact.
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Work with the Customer Engagement Team to enhance supporter experiences in line with the Engagement strategy.
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Ensure welfare marketing aligns with broader organisational communications and fundraising plans.
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Drive innovation by testing new tools, channels, and approaches to improve campaign performance and user experience.
About You
We need you to have a proven track record in delivering successful campaigns and appeals in a professional fundraising, marketing or communications role. Previous marketing experience within the wellbeing sector is highly desirable though not essential. With an understanding of audience segmentation and customer journeys, you will have the ability to translate the Associations work into engaging communications and marketing campaigns. Up to date computer literacy is essential for this role as you will need experience of using CRM systems (we use Salesforce) for customer management, analysis and reporting. If you are creative, proactive results-driven individual we would love to hear about what you can bring to the role!
It is highly recommended that you read the full role profile and person specification which is available to view on our website
Closing Date 8am Monday 5 January
Interview Date w/c 12 January
(please note our office is closed from 24 December and will reopen on 2 January)
The RAF Association is a Disability Confident employer. Please let us know if you require any assistance with your application.
Applicants must have the right to work in the UK as we are unable to enter into sponsorship agreements
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About MSF UK
Médecins Sans Frontières (MSF) provides life-saving medical care to people affected by conflict, epidemics, disasters and exclusion from healthcare. MSF UK exists to maximise the support we provide to this work — by raising funds, advocating for patients, and ensuring our organisation is strong, effective and accountable.
MSF UK has grown significantly over the past 5 years, almost doubling our income to just under £100m. MSF UK is entering an ambitious new strategic period to 2031, with a clear goal: to significantly grow our income and maximise the financial contribution we make to MSF’s medical humanitarian operations. Finance has a critical role to play in achieving this.
The Role
This is a newly created senior leadership role and a rare opportunity to shape how financial insight drives humanitarian impact.
As Head of Financial Planning & Analysis, you will build and lead MSF UK’s FP&A function, ensuring that resources are used wisely, investment decisions are evidence-based, and financial insight empowers colleagues to make the best possible decisions for our patients.
You will work at the heart of the organisation — partnering with senior leaders, fundraising teams and budget holders — to translate strategy into robust financial plans and ensure every pound raised delivers maximum impact.
What You’ll Do
You will lead MSF UK’s FP&A function to support better decisions, stronger financial sustainability and greater humanitarian impact. This includes:
- Driving strategic insight: providing clear financial analysis, modelling and advice to inform investment decisions, income growth and value for money.
- Leading planning and forecasting: owning MSF UK’s budgeting, reforecasting and multi-year financial planning processes.
- Strengthening financial reporting: ensuring timely, accurate and meaningful management accounts, KPIs and commentary for senior leaders and trustees.
- Partnering with the organisation: acting as a trusted advisor to senior leaders, managers and budget holders, strengthening financial literacy and accountability.
- Identifying efficiencies: working collaboratively to uncover opportunities for cost savings and improved use of resources.
- Building capability: line managing and developing the Finance Business Partner and continuously improving FP&A processes, tools and ways of working.
About You
You are a fully qualified accountant (CIMA, ACA, ACCA or equivalent) with significant experience in FP&A and a strong track record of using financial insight to influence decisions at senior level.
You combine technical excellence with empathy and purpose. You are comfortable working in complexity, skilled at explaining finance to non-financial colleagues, and motivated by using your expertise to support a mission that truly matters.
Why Join MSF UK?
You’ll join a values-driven organisation where finance is seen not just as a control function, but as a strategic enabler of humanitarian impact. You’ll be trusted to shape a function, influence decisions, and help ensure MSF reaches more patients, more effectively.
If you are motivated by MSF’s mission, thrive in collaborative environments, and want your financial leadership to make a tangible difference in the world, we would love to hear from you.
Recruitment timetable
Application deadline: Sunday 25th January
Shortlisting: week of 26th January
First stage interviews: week of 2nd February
Second stage interviews: week of 9th February
How to apply:
Please send your CV and letter of motivation to via the link by Sunday 25th January. For an informal conversation about the role, please contact our exclusive partner, Bryony Thomas via the Allen Lane agency website.
MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.
Salary: £38,999 - £43,105
Contract: Permanent contract
Reports to: Head of Digital Fundraising, UK for UNHCR
Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model with at least 1 day in the office per week)
Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams
JOB PURPOSE
We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR’s testing and optimisation strategy to improve conversion rates and user experience online, including our donation pages, virtual gift shop, website and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products.
The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees.
An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms – playing a key part in UNHCR’s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life.
You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams.
Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. Thanks to our UK supporters, UNHCR teams in over 130 countries can deliver humanitarian relief to families left with no one else to turn to. From rushing life-saving aid to civilians fleeing the frontlines of conflict, to ongoing support, such as education and healthcare, for families whose lives may remain in limbo for years. When it is safe to do so, UNHCR helps refugees return home voluntarily so they can rebuild their lives, homes and communities.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
Role Responsibilities
- Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions.
- Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives.
- Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary.
- Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise.
- Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions.
- Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation.
- Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour.
- Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results.
- Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly.
- Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field.
- Share creative and insights with UK colleagues, global teams, and HQ.
- Participate in training seminars, workshops, and skill shares where applicable.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
Personal Attributes and Experience
Essential Experience
- Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector.
- Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface.
- Experience of using digital channels for lead acquisition and conversion to grow income.
- Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic.
- Experience of working with external agencies and suppliers.
Essential Skills/Knowledge
- Experience of using Google Analytics or other web behavioural analytics tools.
- Experience with experimentation tools like Optimisely or similar.
- Strong project management and stakeholder management experience.
- Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences.
- Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy.
- Proven proficiency with design principles and tools (Canva/Adobe suite).
- Able to demonstrate flexibility and do what it takes to get the job done.
- Understanding of HTML and other coding languages.
- Able to juggle and prioritise multiple tasks and meeting programme deadlines.
- Strong presentation, communication (written and verbal) and interpersonal skills.
- Excellent stakeholder and relationship management.
- An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication.
Desirable Skills/Experience
- An understanding of digital fundraising practices and principles
- Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement
- Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous).
- Knowledge or experience working with Salesforce (or similar CRM platform).
- Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms).
- Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many ways, including flexible hours. Please don’t be afraid to speak to us about this during initial conversations, so we can explore what’s possible.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ annual leave per annum plus 8 bank holidays (pro-rata for part-time working).
- ‘WeCare’ Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more.
- Hybrid home-working model with dedicated Team Days in the office.
- Toothfairy dental app.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme.
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set-up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
- Financial wellbeing support.
Development
- Comprehensive training and continuing development opportunities.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: Sunday, 18 January 2026
Shortlisted candidates will be invited to attend a virtual interview in the week of 26 January 2026.
Please contact us if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.
We are seeking a Social Media Manager to join our Communications and Marketing team. You will lead our social media strategy, manage our channels, and create compelling, story-led content that engages new and existing supporters and raises awareness of World Jewish Relief. You’ll oversee our online voice, working closely with colleagues across communications, fundraising, and programmes to ensure a consistent, authentic presence across all platforms.
You will be responsible for:
- Planning, designing, editing and publishing engaging, exciting, on-brand content including posts, stories, videos, and graphics collaborating with the Creative team.
- Writing clear, emotive copy tailored for each platform and audience.
- Ensuring ethical storytelling practices that respect the dignity and rights of the people we work with.
- Iterating and delivering a social media strategy aligned with the World Jewish Relief’s mission, brand, and campaigns.
- Managing day-to-day activity across all current platforms (Facebook, Instagram, X, LinkedIn, YouTube) and support us to develop our presence outside of these platforms.
- Using analytics to track engagement, optimise content, and report on performance and growth, ensuring insights feed into our tactics moving forward.
- Working closely with Head of Marketing to support paid campaigns across digital channels and ensure they are aligned with organic activity.
- Working closely with the fundraising, Marketing & Communication teams to deliver integrated fundraising campaigns and events, aligned with campaign narratives but specific for social media audiences.
- Working closely with Programmers and Partners to ensure they understand what good content looks like so you can maximise across our channels.
- Monitoring social media conversations and engaging in a timely and compassionate way.
You should have:
- Experience managing and growing social media channels for a brand, ideally a charity, NGO, or values-driven organisation.
- Strong content creation and editing skills (photography, video, and short-form editing) with experiencing creating content for a brand, with demonstrable results.
- Ability to create and tailor content for a variety of global audiences, and report on results.
- Confident using social media analytics and scheduling tools (e.g. Meta Business Suite, Hootsuite).
- Understanding of ethical communications and safeguarding in international development contexts.
- Expertise using design tools such as Adobe InDesign, Photoshop, Illustrator, Premiere Pro and After Effects.
- Creative thinker with strong organisational skills and the ability to manage multiple priorities.
- Outstanding copywriting skills for online audiences and strong understanding of the Jewish community
- Excellent communication and storytelling skills with a keen eye for detail and tone of voice.
Benefits
We offer a range of benefits including:
- 23 days holiday plus bank holidays and Jewish holidays. After 2 years’ service holiday entitlement increases to 25 days.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Enhanced maternity & paternity pay.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- Season ticket / travel to work loan.
- Cycle to Work Scheme.
- On Friday the office closes at 3pm.
- We encourage flexible working and offer a range of flexible working options
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
To apply
Please upload a CV and a cover letter which answers the following questions to help demonstrate your suitability for the role:
- Why are you the right choice for World Jewish Relief’s Social Media Manager?
- What are the most relevant parts of your experience for this role, and why?
- Looking at the specific responsibilities and the person spec, where do you feel you have the least experience?
Bringing life-changing action to people in crisis around the world
The client requests no contact from agencies or media sales.
Role description:
We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our legacy and in-memory manager to help shape our legacy development programme and in-memory strategy.
The role will involve leading on the operational delivery of both legacy and in-memory marketing and legacy case management. The postholder will implement donor-centric approaches to legacy and in-memory campaigns and events, case management, and supporter stewardship.
We are looking for an individual who is as passionate about fundraising as the work we do as a Charity to join our team. This role will be key, as we launch our ambitious new strategy to grow our income, reach and impact.
Main responsibilities
Legacies
- Develop and implement a comprehensive legacy strategy, identifying new opportunities, products, and campaigns to increase engagement, consideration, and pledger numbers.
- Work across the Charity to ensure legacies are integrated across relevant channels to reach key audiences.
- Build a portfolio of case studies to showcase how legacy giving has had a transformative impact across our hospitals.
- Build and nurture relationships with legacy pledgers and prospects, organising legacy information and engagement events to position the Charity prominently in legator consideration.
- Responsible for legacy case management and be the main contact for our legacy consultancy partner, ensuring all processes are compliant, efficient, and deliver for the Charity and for its supporters.
- Communicate with empathy and professionalism with executors, solicitors, and beneficiaries’ families, including handling enquiries and confirming receipt of legacy notifications.
- Work with the director of operations & resources on disputes and contested legacies, to ensure these are handled appropriately and sensitively.
- Work with the director of finance to ensure all information is recorded appropriately to ensure correct accounting and accrual of legacy income.
- Support the director of finance on legacy matters relating to the Charity’s annual external audit.
In-Memory
- Support with the development and management of stewardship programmes for in-memory donors, ensuring journeys are sensitive, supportive, and effective.
- Have responsibility for the efficient use of all in-memory payment platforms, ensuring that they are utilised correctly, report accurately, and are employed as part of a strong stewardship programme.
- Work closely with the hospital engagement team for the promotion of in-memory giving opportunities
- Working with the marketing & campaigns manager, develop and implement relevant campaigns, including within our hospitals, to increase awareness of in-memory giving
- Support the events & community fundraising officer with events organised by families and friends in memory of loved ones, ensuring appropriate stewardship processes are put into place.
- Look for new opportunities for developing in-memory products, developing cases for support and implementation plans to ensure the Charity’s in-memory programme is at the forefront of new practice.
- Work closely with the grants manager to ensure restricted and tribute funds are able to have an impact in the areas donors wish to see.
- Develop and cultivate strong relationships with supporters by offering suitable opportunities to remember someone special.
- Working with the marketing and communications team, source and develop case stories for use across the in-memory programme and charity.
Knowledge and experience
- Proven experience in legacy administration within the charity sector
- Certificate in Charity Legacy Administration (ILM) is desirable
- Proven experience in developing and delivering legacy, in-memory, and/or individual giving strategies and campaigns across multiple channels.
- Extensive experience in donor stewardship, fine-tuning supporter journeys, and delivering excellence in supporter care.
Personal qualities
- Curiosity, with an ability and willingness to explore issues and opportunities to their fullest potential
- Commitment to learning and developing knowledge and understanding of the Charity and how it operates
- Desire to improve things– dissatisfaction with inefficiency
- Self-motivated, pro-active and solutions focused, with ability to work on own initiative and to provide recommendations.
- Personable with excellent manner and ability to engage stakeholders.
- Flexible approach to working hours to meet the needs of the role.
Skills
- Excellent stakeholder engagement and relationship management skills, with the ability to work collaboratively across teams and externally with agencies and solicitors.
- Strong organisational and project management skills, with the ability to manage multiple campaigns and priorities, and deliver to deadlines.
- Ability to analyse campaign data and insights, applying learning to improve activity and outcomes.
- Working knowledge and experience of budget management, forecasting, and reporting.
- Strong IT skills including Microsoft word, Excel, as well as bespoke systems
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.


