Internal Communications And Engagement Manager Jobs in Manchester, Greater Manchester
The Trussell Trust are seeking a Philanthropy Executive to join our high-performing Major Donor team. The Philanthropy Executive supports the work of the team with executive tasks and in managing the stewardship communications for a specific caseload tier of supporters. You will help to develop our plans for working with this tier, liaising with the Individual Giving team to manage the donor journey between mid-value and the major donor caseload. You will co-ordinate a tailored programme of stewardship communications and engagement helping to build and deepen long-term relationships and secure income.
Role responsibilities
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Stewarding a tier of donors to bring them closer to our work, planning and coordinating a programme of one-to-many communications, asks and appeals as well as quarterly updates (to be used across the major donor caseload), thanking donors, and helping to build understanding of the impact of their support.
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Managing the philanthropy team inbox and providing first point of contact for enquiries and colleagues, fielding them to the relevant team members.
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Co-ordinating with the Individual Giving mid-value team to effectively manage supporter journeys. Liaising with the Supporter Care team to ensure that contact records are accurate and data protection compliant, and that gifts are coded and recorded correctly on our database.
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Supporting the Major Donor team with executive tasks such as keeping accurate records, liaising with external suppliers, assisting with comms creation in liaison with the Marcomms teams; sourcing relevant content for donor updates; assisting with mailings and invitations to events; using Salesforce to identify and qualify prospects and performing basic desktop research; producing briefings; producing reports.
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Attending internal meetings and gathering information to ensure our team are abreast of developments across the organisation.
Person Specification
Technical skills and minimum knowledge:
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Excellent communication skills, both verbally and in writing
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A high level of numeracy and IT literacy, including proficiency using Outlook, Microsoft Office suite and video conferencing software.
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A high standard of personal organisation and the ability to work on multiple projects, identifying conflicting demands and establishing clear priorities to meet deadlines
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Ability to distil large volumes of information and detail into compelling and succinct communications using a variety of methods.
Behaviours and competencies:
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Demonstrate a commitment to the values of the Trussell Trust
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Demonstrate empathy for people from disadvantaged, marginalised or socially- excluded backgrounds.
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Diplomatic, with ability to forge positive working relationships
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Naturally collaborative and flexible in your approach
The client requests no contact from agencies or media sales.
Project Officer
(Midlands and East)
£28,831 per annum (pro rata for part time hours)
(Ref: SUS4234)
22.5 to 37.5 hours per week – happy to talk flexible working
Base: Home based within reasonable travel distance from Harlow. Flexibility to work from Sustrans offices in London.
About the role
This is an exciting opportunity to join the Sustrans Behaviour Change and Engagement Team as it looks to encourage those in Harlow and the surrounding area to walk, wheel, and cycle.
As an Active Travel Project Officer in Harlow and Gilston Town (HGGT), you will assist in the delivery of the behaviour change programme to schools, workplaces and community groups. The project will encourage and enable the community to travel sustainably and actively, through various initiatives, events and competitions.
Your role will include duties such as the creation of materials and communications to increase the visibility of your work, delivering activities and events with a variety of people, reporting and presenting to stakeholders, and analysing surveys and other monitoring data.
You will build and manage internal and external relationships with key people such as local community leaders, schools, businesses, local authority officers, along with all Sustrans colleagues within the region.
This role will require travel and work at locations as necessary to undertake projects on behalf of Sustrans.
About you
You should have experience of planning and delivering projects, workshops or activities for a diverse audience.
You will be experienced in developing relationships and working with a wide range of stakeholders, being able to build rapport and influence people.
We also ask that you have experience in planning effectively using multiple systems, including Microsoft packages, and processes to meet the deadlines of each project.
You will be experienced in writing for different audiences and purposes such as reports, assemblies, promotional material, briefings etc.
You will be skilled in being able to prioritise a complex workload.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion, and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive, and rewarding working environment.
Wellbeing
28 days’ leave per annum plus bank holidays for full-time working
Ability to buy an extra week of annual leave (pro-rata for part-time staff)
Staff volunteer days
24/7 free, impartial, and confidential support service
We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
Bike, computer and season ticket loans
Discount benefits
London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
Death in Service benefit – 3 x annual Salary
Family Friendly
Enhanced maternity and paternity pay
Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
Closing date for the receipt of completed applications is 23:59, 05 May 2024.
Face to face interviews will take place during the week commencing 13 May 2024
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical, and fun.
About CleanupUK
We’re a small charity that brings communities together to create cleaner, connected and safer urban and rural neighbourhoods by tackling the litter problems where they live. Litter-picking brings people closer together, enables neighbours to meet one another other and helps create a greater sense of pride and community in local areas.
Historically, we have delivered litter-picking focussed community engagement projects in London and Birmingham. Our current focus is developing partnerships with community organisations across England to expand our reach and increase impact.
Main duties of the role
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To provide a pro-active, high-quality administration and support service to the Operational Team, Chief Executive and the Corporate Partnerships team.
Operational Team: Deals with logistics, processes and day to day functions of our work on the ground with community partners and volunteers.
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To attend weekly team meetings
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To assist in research into new areas of operation for the charity.
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To oversee orders of equipment and printed resources to our partners with various suppliers around the country.
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To maintain meticulous records regarding our growing national Cleanup Hub network of community partners.
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To collate statistics and create regular reports of programme activity, using our website and new database.
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To provide help and advice to enquiries that come through our information email inbox. This could include; helping people access their profiles on our website or advising them as to how to get involved in community litter picking activity.
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To use Mail Chimp to send mailers to our partners and followers.
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Database Management, to take a pro-active role in our upcoming database development project, considering how best to structure, store and export data. Following the launch of the database lead on database development and maintenance, such as an annual data cleanse.
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To assist with setting up, maintaining and updating database information, Community Cleanup Hub registrations, profiles and filing systems, ensuring that data handling complies with GDPR requirements.
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To assist with staff recruitment and induction processes.
Chief Executive: leads our strategic direction / reports to the Trustees
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To organise board meetings; booking diary dates, venues, catering and taking minutes.
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To attend and take detailed minutes at board meetings and any other meetings required.
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To process invoices, expense claims and credit card statements.
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To assist with staff recruitment and induction processes.
Corporate Partnerships: manages relationships with our corporate partners
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To oversee orders of equipment and printed resources to our corporate partners with various suppliers around the country.
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To assist with staff recruitment and induction processes.
Interviews will take place via Microsoft Teams
The client requests no contact from agencies or media sales.
This year is an exciting year as the Trust launches its new ten-year strategic plan. Bumblebees are in crisis and we are leading the fight to secure their future.
Guided by the latest science we carry out research, influence environmental policy and conserve and create bumblebee friendly habitats. We inspire people and organisations to take action for our precious bumblebees, working together to help them thrive.
To help deliver this mission, you will be a motivated, resilient self-starter with a can-do attitude. An excellent and engaging all-round communicator, you will enjoy a busy role developing and maintaining effective relationships with internal and external stakeholders; solutions-oriented; and able to deal with challenges and change.
You will have a keen eye for detail, an organised approach to your work, with ability to work to strict deadlines and an ability to enthuse people about the plight of our furry winged warriors.
Your primary role will be to work closely with the fundraising, conservation, science and engagement staff and external partners to identify and develop projects.This involves identifying and securing project funding through lottery, trusts and foundations alongside nurturing unrestricted income for the Trust’s work from grant making trusts and foundations.
Please refer to the job description and person specification for more details of the role.
This is a full-time, permanent position homebased or at the Trust’s offices in Stirling.
The Trust recruits, employs, trains and promotes regardless of race, religion, colour, national origin, gender, disability, age, and other protected status.
At the Trust, we have a clear goal: to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on reaching for our vision – to reverse the decline in bumblebees, through the hard work and dedication of our passionate and creative employees.
The client requests no contact from agencies or media sales.