Internal communications jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary:
This involves assessing, allocating and supporting our tenants on their journey with Stay and assisting successful move on. Teamwork is also a key part of this role to work alongside the wider housing team towards team and organisational objectives.
Role Specific Responsibilities:
· Deliver pro-active engagement with tenants to increase the potential for income collection by education, support and other interventions with customers as appropriate and in line with Stay’s policies.
· Provide advice to tenants on tenant and landlord roles and responsibilities in accordance with tenancy/licence conditions in face-to-face sessions or via the telephone/email/letter/text.
· Advice and guidance on issues such as tenancies at risk, whether through rent arrears, anti-social behaviour, property maintenance, unemployment, mental health issues and finance.
· Identify any/all factors that may be contributing to rent arrears: money mismanagement, budgeting issues etc.
· Give advice and assistance with housing problems including information on housing options.
· Take responsibility for a designated caseload of tenants requiring housing support including the identification of prospective tenants. Assist new tenants, particularly vulnerable and young tenants to set up and maintain a tenancy and be able to access support needed. Together with the customer draw up a personal housing plan.
· Assist tenants with security and safety matters within their home including door/window security, advice regarding household appliances and controls for heating, providing details of the repairs service and how to report and arrange repairs.
· Actively work with the tenants and colleagues around issues placing the tenancy at risk including breaches of the tenancy agreement: arrears, harassment, nuisance and other disputes when required.
· Build effective relationships with external agencies (both statutory and voluntary) and maintain a knowledge base of these to signpost customers as required. Share information, where appropriate and in line with data protection and confidentiality, to meet the needs of the tenants.
· Ensure the maximisation of rent collection in line with targets and reduce rent arrears on a continuing basis through the effective enforcement of the rent arrears policy, procedure and systems working alongside the rents officer.
· Work in a performance target-led environment and have a commitment to attaining those targets.
· Prepare timely and accurate reports.
· Identify and implement good administrative practices and procedures.
· Maximise income collection by providing advice on welfare benefits and make referrals to specialist services and agencies where appropriate.
· Maintain up to date knowledge of best practice in respect of all relevant administrative, legal and financial procedures.
· Respond promptly and effectively to enquiries or complaints with regards to rent or associated housing matters in accordance with Stay’s policies.
· Maintain appropriate and accurate records to comply with statutory and service-wide reporting requirements. Proactively monitor and report to the Housing Team Leader in respect of service delivery, performance indicators and targets.
· Maintain up to date knowledge of housing management practice and all relevant Stay and Housing Team procedures in to ensure the processes, systems, policies and procedures are adhered to and to contribute to the development of any reviews.
· Integrate tenant care into working practices through a ‘Tenant First’ approach, ensuring tenants are treated with respect and courtesy and experience a ‘seamless’ service. Adhere to Stay’s standards of tenant care in respect of answering correspondence, telephones and complaints.
· Maximise the use of information and communications technology to support the service and deliver efficiency improvements. Maintain up to date knowledge of systems and applications.
· Work collaboratively with the referral and assessments officer to evaluate applicants, conduct thorough needs and risk assessments, and perform reference checks before extending accommodation offers.
· Carry out an appropriate induction to the allocated Stay property once an offer has been made to an applicant.
· Liaise with The Rent Officer and Housing Benefit to ensure the customer’s account is active and the customer is aware of their responsibility of providing any information to ensure the housing benefit is paid and reduce all arrears.
· Liaise with Housing Benefit, Employment Services, Social Services, Probation Services and other authorities as necessary in relation to housing management.
· Ensure that tenants are compliant with and kept fully informed and consulted on matters affecting their Licence or Tenancy Agreements and they understand their rights and responsibilities: respecting other tenants, non-use of drugs etc.
· Ensure incidents/Safeguarding are fully reported and investigated and act to resolve the problem or take holding action until a permanent solution is found.
· Work with the Voids and Maintenance Team to undertake regular visits to the housing properties to inspect the accommodation and get customer feedback to ensure that repairs and cleaning of the buildings are carried out promptly to a high standard and that safety and security is maintained.
· Adhere to Stay’s Safeguarding Policies and take responsibility for making Safeguarding referrals to the relevant services and report any concerns to Stay’s Designated Safeguarding Officers.
· To address issues of social isolation and exclusion, facilitating client’s involvement in the community.
· To deliver person centred support through one-to-one sessions, group work and ad-hoc support.
· To record all contacts with tenants appropriately and in line with Stay’s policies and procedures and maintaining all relevant files and recording systems, ensuring information is updated.
· To produce appropriate written reports in a variety of formats to meet the requirements of managers, service providers and board of trustees.
· To assist tenants in acquiring the budgeting and social skills necessary to sustain accommodation effectively.
· To, where customers are at risk of eviction, provide advice and support and where necessary help them to seek legal advice.
· To actively promote tenants knowledge of and participation in Stay’s Client Involvement activity by promoting available opportunities such as membership of working groups, service evaluation, service changes and Stay’s Complaint’s, Comments and Suggestion policy.
· To ensure that clients understand their rights and responsibilities of the licence/tenancy to enable informed choices.
· To input and extract information from Stay’s IT systems, including client information.
· To undertake, as required, any other duties compatible with the level and nature of the post and/or reasonably required by the Team Leader, Service Manager and Operations Manager.
· Provide advice and guidance on issues such as tenancies at risk, whether through rent arrears, anti-social behaviour, property maintenance, unemployment, mental health issues and finance.
· Assist tenants with security and safety matters within their home including door/window security, advice regarding household appliances and controls for heating, providing details of the repairs service and how to report and arrange repairs.
· Ensure incidents/Safeguarding are fully reported and investigated and act to resolve the problem or take holding action until a permanent solution is found.
· Engaging with clients and the local community to co-produce a programme of activities and sessions.
· Encourage and motivate clients to engage and participate in activities and sessions.
· Other duties commensurate with the post as may be determined from time to time.
Staff Expectations – how we do things
Administration Duties
· Maintain accurate records, both paper and electronic.
· Assist in the production of management information related to key performance indicators.
Financial Management
· Work within departmental budgets and aim to achieve value for money in all areas.
· Ensure compliance with all financial policies and procedures.
Relationships and Partnerships
· Maintain and enhance working relationships internally with support colleagues and central services, externally with referral agencies, landlords, the Local Authority etc.
· Assure compliance with Management Agreements and Leases and report as required to partner landlords on housing management performance.
Client Involvement
· Encourage and support meaningful client involvement in all aspects of the service delivery and embed Involvement at the core of the service provision.
· To make a difference to clients through support which everyday impacts on their lives for the better.
Quality Assurance
· Report on performance monthly to line manager within deadline.
· Assist in addressing any improvements required from internal or external audits.
· Ensure that Equality & Diversity is actively promoted in all areas of work and that the services are relevant and accessible to all.
· To undertake development and training opportunities and have responsibility for obtaining maximum benefit through review, reflection and practice.
· To continuously review own working practices in line with client feedback and current best practice.
· To review and evaluate own performance to identify strengths and areas for development. Identify own learning/development needs and opportunities by attending and contributing to regular support, supervision and appraisal sessions.
Culture, Values and Behaviour
· To articulate and personally demonstrate Stay’s values both internally and externally.
· Where possible work to alleviate feelings of prejudice and stigma experienced by homeless or marginalised groups.
· To contribute to the building of a staff culture where every person feels empowered and valued.
· To always be professional and demonstrate a great positive attitude, be empathetic and adopt a person-centred way of working.
· To commit to learning and being the best through continual learning and development.
· To show consistent integrity, trust and fairness that embraces equality, diversity and inclusion.
· To deliver time after time to a consistent standard of service in line with Stay’s policies and procedures.
· To use good judgment and initiative to find solutions.
Health and Safety
· To be aware of Stay’s policies and procedures, ensure they are carried out and that good practice is maintained.
· You have a duty to take care of your own health and safety and that of others who may be affected by your actions at work. You must co-operate with Stay and co-workers to help everyone meet their legal requirements.
The responsibilities of this post may vary from time to time without changing the general character of the post or level of responsibility entailed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Structure
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Reports to: Director of Learning and Impact
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Direct reports: Programme Leads, Programmes Coordinator
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Location: Haringey, with travel across London boroughs as required
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Hours: 40 hours per week (including 1 hour lunch break)
Benefits
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25 days annual leave plus 8 bank holidays, your birthday off, and an extra day per year of service (up to 5 additional days)
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Death in Service cover (up to 4x annual salary / fixed amount for part-time roles)
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Enhanced sick pay
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Eye care benefits for those using display screens
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Up to £750 annual CPD budget to support your professional development
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A dedicated wellness package promoting staff health and wellbeing
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Team building and transformation days to strengthen collaboration and personal growth
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Professional mentoring and ongoing supervision
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A comprehensive induction and training programme to help you thrive from day one
About Sister System
Founded in 2018, Sister System is a charitable organisation and an Open College Network (OCN) approved centre dedicated to empowering girls and young women aged 13-24 affected by the care system.
Our approach is co-designed with care-affected young women to ensure that their lived experiences continue to drive meaningful change and shape our progression. Built on proven therapeutic models, our long-term mentoring, accredited qualifications, and leadership development programmes strengthen resilience, confidence, and essential life skills.
Our model seeks to break intergenerational cycles by equipping young women with the tools to thrive and lead change. Through a strong sense of community, peer networks, and trusted adult relationships, we create clear pathways into education, employment, and socio-economic stability, supporting a life free from abuse.
Throughout her journey with Sister System, each girl participates in weekly one-to-one and group sessions focused on self-education and personal growth. These sessions explore the social and emotional transition to womanhood while building a supportive network of “sisters” who continue to empower one another during key life transitions. Our programmes are accessible to girls and young women at any stage of educational attainment, enabling all Sis-Stars to learn, grow, and thrive.
Our Programmes
All our programmes have been co-curated with young women in care and are built upon proven therapeutic models of intervention. We deliver a set of inclusive, empowering, enabling, and exploratory programmes. These focus on self-education, investigating the social and emotional impact of the transition to womanhood and creating a network of sisters who can continue to support each other's growth throughout key transitional periods. Our programmes are delivered in such a way that sisters at any stage of educational attainment can access, learn, grow, and thrive.
Job Purpose
Sister System is seeking an experienced and dynamic Head of Programmes to lead the operational delivery and continuous improvement of our mentoring, learning, and development programmes for care-affected girls and young women aged 13–24. The postholder will oversee the full programme cycle — from referral and assessment through to delivery, evaluation, and progression — ensuring all work is trauma-informed, evidence-based, and aligned with Sister System’s mission and OCN accreditation standards. Acting as the central link between the leadership team and delivery staff, the Head of Programmes will manage and develop a high-performing team, maintain quality assurance across all programme stages, and foster strong partnerships with schools, local authorities, and community organisations to drive measurable impact and long-term systemic change.
This role holds operational oversight of all programme delivery, team management, and quality assurance, ensuring that our work achieves its intended outcomes, aligns with our organisational strategy, and continues to grow in impact and reach.
Key Responsibilities
Programme Leadership and Delivery
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Lead the design, coordination, and delivery of all Sister System programmes, services, and activities in line with organisational aims and funder requirements.
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Oversee programme planning, scheduling, and annual mapping to ensure smooth delivery and strategic alignment across all three stages (Enable, Enhance, Empower).
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Work with the Safeguarding Lead to manage referral, assessment, and placement processes to ensure beneficiaries are appropriately matched to programmes and mentors, maintaining high standards of transparency and accountability throughout.
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Ensure all delivery follows Sister System's three-stage programme model, safeguarding standards, and quality expectations. Support programme delivery where needed, maintaining a visible leadership presence.
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Monitor the service user journey using Sister System's monitoring and evaluation tools and Salesforce CRM, working with the Head of Monitoring & Evaluation to track progress against work plans, indicators, and our evaluation framework.
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Conduct regular programme review meetings with team members and stakeholders to enhance information sharing, efficiency, and effectiveness of programme implementation.
Programme Quality and Impact
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Oversee programme quality assurance, including risk assessment of referrals, benchmarking, and monitoring of Development & Progress reports.
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Work with the Internal Quality Assurer to ensure delivery meets agreed quality standards.
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Maintain oversight of portfolios of work produced by learners and mentors towards their qualifications, in collaboration with the Learning & Development Lead and EET Progression Lead.
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Support the collection, analysis, and reporting of programme data to evidence impact and inform organisational learning.
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Play an active role in the impact evaluation cycle, managing and adapting programmes in line with outcomes and goals.
Operational and Team Leadership
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Lead and support the mentor team in effective caseload management, ensuring appropriate workload balance and delivery quality.
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Line manage key programme staff, providing guidance, support, and supervision in line with organisational policies. Support staff wellbeing and development, ensuring a positive working environment.
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Ensure timely completion of paperwork, reports, and monitoring requirements across all programmes.
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Lead regular team meetings, contributing to a reflective, learning-focused organisational culture.
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Support implementation of Sister System's performance management systems and processes.
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Ensure compliance with all relevant policies and procedures, specifically safeguarding, Child Protection Policy, and Code of Conduct.
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Encourage a culture of learning, creativity, and innovation. Maintain good team communication and dynamics, taking remedial action when problems occur.
External Partner Management
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Commission and manage a pool of external facilitators and delivery partners to meet agreed programme outcomes.
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Build and maintain strong relationships with referral partners, funders, and external stakeholders to support programme delivery and growth.
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Represent Sister System externally, promoting our model of culturally responsive, trauma-informed mentoring.
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Ensure all staff, partners, and stakeholders have clear understanding of Sister System's mission, vision, values, and policies, reflected in programme implementation.
Strategic Development and Business Growth
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Contribute to the development of Sister System's programme strategy, aligning delivery with the 3-year plan and long-term system change goals.
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Contribute to Sister System's strategy development and revision by providing feedback on programme reach, impact, and strategic planning.
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Identify opportunities for programme innovation and growth, including developing new partnerships and supporting funding applications.
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Support senior leadership in reporting to funders and partners, contributing to organisational learning and sustainability planning.
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Represent Sister System at sector events and forums to promote our work and influence best practice in mentoring care-affected young women.
Safeguarding
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Sister System places the highest priority on safeguarding and promoting the welfare of children and young people.
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The Head of Programmes will serve as a Designated Safeguarding Officer (DSO) with responsibility for safeguarding in the organisation, maintaining good knowledge of safeguarding guidance (including Keeping Children Safe in Education and Working Together to Safeguard Children) and related legislation (e.g., the Children Act 1989).
Person Specification
Essential – Knowledge & Experience
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Significant experience in programme management, delivery, and coordination within the charity/social impact sector
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Proven track record of managing multiple programmes or projects simultaneously, meeting targets and deadlines
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Experience of line management and team leadership, including supervision and performance management
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Experience managing relationships with external stakeholders, including funders, delivery partners, and referral agencies
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Experience in safeguarding and child protection, including handling disclosures and managing risk
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Knowledge of the challenges faced by care-experienced young women and the care system
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Knowledge of effective monitoring and evaluation approaches and impact measurement
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Awareness of equality, diversity, and inclusion principles in service delivery
Desirable
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Experience working with vulnerable young people, particularly care-experienced individuals or young women
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Experience in mentoring programmes or youth development initiatives
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Experience working with trauma-informed and culturally responsive approaches
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Experience of co-production or 'by and for' programme design with service users
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Experience in qualifications-based programmes (e.g., accredited learning)
Skills & Abilities
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Excellent programme planning, coordination, and organisational skills with strong attention to detail
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Strong analytical skills with ability to interpret data and use it to inform decision-making
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Excellent written and verbal communication skills
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Ability to manage competing priorities and work effectively under pressure
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Strong relationship-building skills with ability to work collaboratively across teams and with external partners
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Highly developed cultural awareness and ability to work well in an environment with people from diverse backgrounds and cultures
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Problem-solving skills with ability to adapt plans and respond to challenges
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Ability to lead, motivate, and support a team, fostering a positive and reflective culture
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Strong administrative and IT skills, including proficiency with databases and monitoring systems
Personal Qualities
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Passionate commitment to Sister System's mission of supporting care-experienced young women
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Strong alignment with Sister System's values and approach, including 'by and for' and trauma-informed practice
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Empathetic and non-judgemental approach to working with vulnerable young people
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Resilient and able to manage emotional demands of the role while maintaining professional boundaries
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Flexible and adaptable approach to changing circumstances and organisational needs
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Commitment to continuous learning, reflection, and professional development
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High level of integrity, professionalism, and accountability
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Able to maintain confidentiality and handle sensitive information appropriately
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You will demonstrate Sister System’s values: Tenacious, Solution-focused, Masterful, Collaborative and Evidence-based
Other Requirements
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Enhanced DBS check will be required for this role
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Right to work in the UK
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Willingness to work occasional evenings and weekends as required by programme delivery
Safeguarding and Safer Recruitment
Sister System is committed to safeguarding and promoting the welfare of all children, young people, and vulnerable adults. The successful applicant will be required to complete an enhanced DBS check and provide two satisfactory references.
Equal Opportunity Statement
Sister System is an equal opportunity employer. We welcome applicants from all backgrounds and lived experiences, and we are committed to fair, inclusive and transparent recruitment. If you need any reasonable adjustments during the application or interview process, please let us know.
Recruitment Process
The post will be advertised from 16th December 2025; applications will close on 12th January 2026.
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First round of interviews will be 22nd January 2026,
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Second round interview will commence from the week of 26th January 2025
We work alongside girls and young women aged 13-24 affected by care, offering her an early intervention mentoring and educational programme.
The client requests no contact from agencies or media sales.
The role of the People Partnering Administrator is to provide comprehensive administrative support to the People Partners across the full range of HR responsibilities, acting as the first port of call to employees and external partners for all HR queries.
The People Partner Administrator plays a key role in ensuring the smooth operation of HR processes, maintaining accurate records, and ensuring compliance with employment legislation.
This role is not open to sponsorship.
Staff benefits include shuttle bus, and more… Read more below.
Role Requirements
- To assist the Head of People & Culture and the People Partnering team by providing a comprehensive administration service
- To act as first point of contact for new queries to the people team, from all employees to the People Partnering team, triaging and signing posting them.
- To be the primary contact for queries relating to SelectHR, our HR system
- To ensure that accurate records are maintained on SelectHR
- To provide People partnering reports as necessary
- Devise and maintain an up-to-date Procedures Manual for all HR Administration duties
- Help manage office supplies and facilities requirements
- Assist in the streamlining and automation of processes to improve operational efficiency
- To undertake other or additional duties that are within your skills and abilities as the organisation may reasonably require from time to time.
- Arrange and manage all Occupational Health clinics and appointments
- Liaise with the external provider to ensure seamless provision of services
- Liaise with internal managers to ensure that staff attend appointments
- Oversee the delivery of the seasonal flu vaccination programme
- Ensure all surveillance and other health checks are monitored and are up to date
- Streamline People Partnering Administrative processes through the adoption of digital solutions
- Where possible implement AI technologies to automate routine tasks, enhancing overall efficiency
- Explore and implement the use of AI-powered tools
Interview Date: To be confirmed.
PLEASE READ CAREFULLY – ‘How to Apply’
Terms and Conditions
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as Linked In. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 5 January 2026
Ref 7225
Save the Children UK has an exciting opportunity for a dynamic and influential individual with a strong background in business development and fundraising to join us as our Business Development Lead within our Humanitarian Leadership Academy (HLA) on a one-year maternity cover contract. In this role, you will work across the HLA, Save the Children UK, and external partner networks to diversify and grow income streams that strengthen locally led humanitarian action.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Business Development Lead, you will drive the growth and diversification of the Human Leadership Academy's charitable income. You'll lead the business development strategy, identify and cultivate new funding opportunities, and build strong partnerships that enhance HLA's financial sustainability and long-term impact. Working closely with colleagues across the HLA and wider organisation, you will be instrumental in positioning the HLA as a leading force for locally led humanitarian leadership development.
In this role, you will:
- Oversee and shape the HLA's business development pipeline, ensuring a balanced mix of funding that supports strategic and programmatic objectives.
- Identify and pursue new funding opportunities across institutional, philanthropic, and corporate markets.
- Build, manage and cultivate relationships with donors, funders and strategic partners across the humanitarian and development ecosystem.
- Coordinate the end-to-end business development process—from opportunity identification to proposal development and smooth handover into delivery.
- Work collaboratively with teams across SCUK and the international movement, ensuring strong internal alignment and representation of HLA in external forums.
- Ensure compliance with internal fundraising processes, maintaining accurate, donor-compliant and audit-ready information throughout the project cycle.
To be successful, it is important that you have:
- Significant experience in institutional and/or philanthropic fundraising, with a proven track record of generating substantial income.
- Strong ability to build partnerships and develop compelling, fundable proposals with clear budgets and value propositions.
- Excellent account management skills with partners and donors across diverse sectors, including governments, institutions, private foundations and corporates such as the Clinton Foundation, Google, AWS, and ECHO, with particular experience in working with FCDO and other institutional donors.
- A solid understanding of the humanitarian system, including funding landscapes, trends, and opportunities.
- Experience managing complex bids and partnerships ideally in excess of £1 million or more.
- Resilience in a dynamic, fast-paced environment, with the ability to adapt and maintain performance under pressure.
- The ability to work proactively, flexibly, and collaboratively in an emergent, people-centred, and agile environment.
- Excellent communication and representational skills, able to articulate strategic vision and influence senior stakeholders.
- A commitment to Save the Children's vision, mission, and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing date: 5th January 2026
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Future Dreams is a breast cancer charity with a simple but powerful mission:
Nobody should face breast cancer alone or without hope.
Future Dreams House in King’s Cross is our warm, welcoming support centre where people affected by breast cancer can access workshops, therapies, information, and community – both in person and online. It’s a busy, friendly, and deeply meaningful place to work.
The Role
We’re looking for a proactive, practical and people-focused House Assistant to help keep Future Dreams House running smoothly day to day.
This role is a mix of front-of-house, operations, and sustainability. You’ll be making sure the building looks and feels like a 5* space, greeting and supporting visitors, coordinating volunteers, and helping us embed eco-conscious practices across everything we do.
You’ll work closely with the House Manager and wider team to ensure every visitor feels safe, welcome, and cared for – from the moment they step through the door.
Key Responsibilities
House Operations & Maintenance
- Open and close the House and carry out daily checks for security, safety, and presentation.
- Keep all spaces – including communal areas, toilets, kitchens and therapy rooms – tidy, clean and well-stocked.
- Regular trips to the supermarket and post office.
- Run errands (e.g. flowers, supplies), manage waste and recycling, and support laundry of towels and linens.
- Set up rooms for workshops and events (furniture, AV equipment, yoga mats, refreshments).
- Support minor maintenance tasks and contractor visits as needed.
Front of House & Visitor Support
- Provide a warm welcome to everyone arriving at Future Dreams House.
- Help visitors sign in, complete forms and find where they need to go.
- Offer refreshments, give House tours and help maintain a calm, supportive environment.
- Answer phone and email enquiries with empathy and efficiency.
- Support with bookings and keep systems and calendars accurate.
Administration & Communications
- Manage the main info@ inbox, responding promptly and professionally.
- Keep room and workshop booking calendars up to date.
- Handle incoming and outgoing post, including packaging, labelling, post office runs and box recycling.
- Respond to information requests and send out materials such as leaflets and visitor information.
Volunteer Support
- Work alongside volunteers, guiding and supporting them through their tasks.
- Help coordinate volunteer activity, especially when the House Manager is away.
- Provide simple, on-the-job training around tasks such as front desk support, room set-up and kitchen duties.
Sustainability
- Act as the sustainability champion for Future Dreams House.
- Promote eco-friendly practices around energy use, recycling, waste reduction and sourcing.
- Help shape and track progress against our sustainability goals.
- Engage the wider team and volunteers in greener ways of working.
Health & Safety
- Act as a First Aider and Fire Marshal (full training provided).
- Support fire safety checks, drills and wider health & safety procedures.
- Help during evacuations and report any incidents or hazards promptly.
Organisational Support
- Work collaboratively with colleagues across programmes, fundraising, and operations.
- Support internal and external events as needed.
- Carry out any other reasonable duties in line with the role.
About You
Essential Experience
- Experience in a customer-facing or front-of-house role.
- Comfortable working in a fast-paced, dynamic environment.
- Experience working effectively as part of a team.
- Some experience with administration and record-keeping.
- Experience with basic maintenance or housekeeping duties.
Skills & Knowledge
- Confident using Microsoft Outlook, Word, and Excel.
- Able to navigate online booking platforms and digital systems (training provided).
- Excellent verbal and written communication skills.
- Strong organisation and time management; able to juggle multiple tasks.
- Basic understanding of health and safety principles (or willingness to learn).
- Calm, professional approach when under pressure or dealing with sensitive situations.
Personal Qualities
We are looking for someone who:
- Embodies our values: Empathy, Inclusive, Collaborative, Honest, Adaptable.
- Is passionate about providing an exceptional visitor experience.
- Is proactive, hands-on and happy to “muck in” wherever needed.
- Has a professional yet warm and approachable manner.
- Is resilient and able to support visitors and colleagues in emotionally sensitive situations.
- Has strong attention to detail and takes pride in high standards.
- Is enthusiastic about sustainability and making a positive impact on the environment.
What We Offer
- A meaningful role in a charity making a real difference to people affected by breast cancer.
- A supportive, friendly team environment at our beautiful House in King’s Cross.
- Training for key responsibilities (including First Aid, Fire Marshal duties and systems training).
- Opportunities to grow your skills across operations, visitor services, events and sustainability.
The client requests no contact from agencies or media sales.
Working arrangements: We are committed to a hybrid working model that means most staff work flexibly, spending a minimum of 6 days a month in the office. However, the nature of this role will require the post holder to be present in the office at least 4 days per week, with some flexibility based on the annual cycle of activity. Standard working hours between 9am – 5pm, Monday to Friday.
Our client is recruiting a Senior Executive Assistant – executive office.
Purpose and scope
Key responsibilities
- Provide first class direct and responsive support to the CEO, president and chair of the board of trustees including efficient co-ordination and management of the diary, mail, meetings, travel, accommodation, preparation of agendas, collating information, organisation, and recording meetings as required.
- External-facing activity
- assess enquiries directed to the president, CEO and chair of the board of trustees, triaging these in terms of importance, risk and determining any necessary delegation to senior officers and/or executive directors
- when appropriate, communicate in writing, by email, over the phone and in person with senior stakeholders
- develop and maintain key relationships with counterparts in other medical royal colleges and the wider healthcare network, including membership of networking groups, in order to support key CEO and presidential stakeholder relationships.
- Internal-facing activity
- manage the activity of the executive office
- work with senior levels of our clients governance including the PRCP, CEO, senior officers, college officers and executive leadership to ensure effective communication and flow of work and to promote collaborative working across all areas of the college to maintain quality in the delivery organisational objectives
- work closely with internal colleagues to coordinate, plan and deliver major corporate events.
About you
You are a motivated and enthusiastic individual with significant experience of providing first class executive support to senior position-holders within a similar organisation. You will be comfortable working in a dynamic and fast-paced environment, capable of establishing strong working relationships with individuals working in any part of the organisation and confident making evidence-based decisions whilst respecting the boundaries of your role.
You will have the opportunity to be involved in some of the most interesting work of the college.
For more information about the role and our client, please view the role description attachment at the bottom of this page.
Closing date: 11th January 2026
Shortlist date: 12th January 2026
Interview date: 19th January 2026
Prospectus is delighted to be supporting a national charity with their search for a new Operations Manager.
This role is available on a permanent contract and full-time basis. The salary for this role is between £40,000-£45,000, dependant on level of experience. This is a hybrid role, where you will attend the Central London office.
Within this Operations Manager role, you will lead the running of the charity’s day to day operations. You will oversee functions which include HR, governance, finance, and operational policies and processes.
You will oversee governance operations, supporting senior leadership executives and the Board to meet their legal responsibilities and keep policies and systems up to date. You will also provide secretariat/executive support, which will involve coordination of Board and Committee meetings.
To be successful in this role, you will be a proactive and detail-orientated person who has significant experience in a similar role or an Operations role. You will have knowledge of charity governance and Board secretariat experience. You will have strong organisation skills and ability to manage multiple projects.
You will be a strong communicator who has experience developing professional relationships with internal and external stakeholders. You will have excellent IT skills. You will have an enthusiasm for change, with the ability to apply innovative approaches to project and people management. You will have experience implementing digital processes or platforms. You’ll bring experience of improving processes/systems and making the most of available resources to strengthen day-to-day operations.
Desirably, you will have a professional qualification (e.g. finance, project management, and/or HR). You will have experience/knowledge of working across data protection, GDPR, and/or health and safety.
We are reviewing applications for this position on a rolling basis, so please submit your application as soon as possible, to ensure you do not miss out.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
St Peter’s Hospice is seeking a passionate and dynamic Hospice Neighbour Engagement Manager to lead a community-based project that brings vital social and practical support to patients in their own homes.
This is a unique opportunity to make a real difference by building and nurturing a network of volunteers who provide companionship, reduce isolation, and help patients maintain independence and dignity.
You’ll be at the heart of developing and growing the Hospice Neighbours project, ensuring it meets the needs of patients, carers, and volunteers while championing our values of Excellence, Compassion, Respect, Passion, and Collaboration.
What You’ll Do
- Lead & Develop: Shape and deliver a safe, effective, and sustainable service aligned with hospice values.
- Volunteer Engagement: Recruit, train, and support volunteers, fostering a strong and motivated community.
- Patient & Carer Support: Assess needs, match patients with volunteers, and ensure sensitive communication.
- Partnership Building: Collaborate with healthcare professionals, referral partners, and community stakeholders.
- Safeguarding & Compliance: Ensure best practice in risk management, safeguarding, and data protection.
- Champion the Project: Act as an ambassador for St Peter’s Hospice, raising the profile of Hospice Neighbours.
About You
We’re looking for someone who is:
- Experienced in overseeing project results, tracking progress, and driving improvement to agreed KPIs
- Experienced in project management, volunteer coordination, and community engagement
- A strong communicator with excellent relationship-building skills.
- Compassionate, organised, and motivated to make a positive impact.
- Confident in leading, coaching, and inspiring others.
- Knowledge of safeguarding practices
What we can offer you:
- Full time, 37.5 hours, Monday - Friday
- Permanent position
- Salary of £35,000 per annum
Interview Date: 16th January 2026
We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't tick every box. If you're excited about working for us, and have most of the skills or experience we're looking for, please go ahead and apply. You could just be what we're looking for!
We will review applications as they come in and therefore, we may close the vacancy before the closing date, so candidates are advised to apply early.
All applicants must be eligible to work in the UK before they apply for a vacancy and be able to provide evidence of this.
The client requests no contact from agencies or media sales.
Fundraising Manager – Corporates and Trusts
£42,000 pro rata
Hybrid (office based in London Bridge)
Full or Part Time – Minimum 3 days a week up to 5 (flexible)
Bringing hope and help to the homeless.
Robes is a small but mighty charity tackling homelessness across Southwark and Lambeth. Working with over 600 volunteers, churches and community partners, we deliver life-changing services to vulnerable people on the streets.
In winter, we run emergency night shelters. Year-round, our Wednesday Club offers hot meals, showers and support. We provide up to six months of floating support to help guests secure sustainable accommodation and find employment or training.
We've generated around £1.9 million from private sector funding over seven years – evidence of genuine impact and donor confidence. Now we're entering an exciting growth phase. In 2027, we celebrate our 20th anniversary, presenting an incredible opportunity to expand our reach and attract new supporters.
Why Join
You'll work with a warm, values-driven team committed to tackling homelessness. Your fundraising directly enables us to provide shelter and hope to vulnerable people. This isn't a bureaucracy – you'll have real influence on strategy and growth. You'll build meaningful relationships with trusts, foundations, corporate partners and major donors, and you'll see the impact – meet someone who came off the streets, found employment, rebuilt their life. That's what you'll enable.
Our 20th anniversary in 2027 creates perfect momentum for campaign fundraising and corporate engagement. The Board is invested in growth. There's a genuine appetite for fundraising excellence and strategic expansion. You're joining at exactly the right moment.
About You
You're an experienced Fundraiser with a track record securing grants and managing relationships with trusts, foundations and major donors. You're strategic and thorough – you understand relationship-building, can write compelling applications, and articulate impact clearly.
The ideal candidate will have:
- A proven success in corporate and charitable trust fundraising, with a strong understanding of funder and donor expectations and a track record of effectively meeting them.
- Experience managing fundraising pipelines and meeting income targets.
- Strong relationship-building and stewardship skills.
- Excellent written and verbal communication skills, and the confidence to engage and build relationships with stakeholders and partners at the highest level.
- A keen eye for detail and ability to analyse complex data and research findings to extrapolate key messages to craft compelling cases for support or to communicate the impact of interventions.
- The ability to present complex information in the most appropriate format tailored to the specific audience.
The Role
You'll lead fundraising strategy across multiple income streams, focusing on trusts, foundations, corporate partnerships and major donors. You'll manage the full fundraising cycle from research and relationship-building through stewardship.
Reporting to the Chief Executive, you’ll execute our new fundraising strategy, support our growth plans, research funding opportunities, write strong grant applications, manage a pipeline of major donor prospects, plan our 20th anniversary campaign, and provide quarterly progress reports.
With three days a week focused on foundation and corporate partnerships work, a full-time role would typically include one day on legacy work and one day on community events.
You bring at least three years' fundraising experience, ideally in a charity setting. You're skilled at grant writing, relationship management and strategic planning. You have excellent communication, organisational and interpersonal skills. You're proactive, flexible and genuinely motivated by mission.
What We Offer
Competitive salary plus 25 days holiday, pension contributions and flexible working. You'll be part of a warm team with direct access to leadership and real influence over strategy. You'll work for an organisation with proven impact as well as:
- Employee Assistance Programme
- Bi-monthly team reflective practice
- 2 volunteer days annually (pro-rata)
- 25 days annual leave (pro-rata), increasing annually up to 30 days
- An additional day of paid leave for your birthday
- Maximum of an additional day a year paid leave if moving house
- Full salary if on jury service
If you're passionate about tackling homelessness and using your skills to create real change, we'd love to hear from you.
Please the full job description on the application page to learn more about the role and key selection criteria.
Apply now with CV and a Covering Letter addressing the key selection criteria.
Deadlines
Applications close midnight on Monday, 12th of January.
First round interviews will be held on Friday, 16th of January.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
At Sedulo we are building a world-class team to deliver our mission to make positive change in the communities we work in. We do this by:
· Working with our clients to transform their business and personal finances
· Connecting and contributing to the business community in the cities we are located in
· Working with charities by fundraising and influencing change both now and in the future through the Sedulo Foundation
· Being a great place to work and develop your career
We offer a full range of services from the inception of the business concept, throughout growth of the entity and on to exit strategies. There is no typical clientele; we work with start-ups through to multinational, listed companies.
At Sedulo we embrace a holistic and innovative culture with diversity and integrity at the heart. We are working to build an open and inclusive environment which supports the needs of all our team members.
We are looking for people to join the team who want to deliver beyond expectation and get results. Whether this be through embracing feedback, creating fulfilling relationships with colleagues and clients, being genuinely interested in their work, or by simply being the best version of themselves. At Sedulo, we know how important it is to create an environment for positive change, both in work and in the communities, we work within. This is demonstrated through our persistent commitment to charitable projects and a strong focus on innovation in everything that we do. You can make an impact at Sedulo, not only through delivering amazing work, but also through participating in the charity campaigns we run throughout the year. Alongside all of this, our events team ensure we also have a lot of fun – with countless wellbeing activities and events being hosted at all our offices every week!
We understand that to be a world class organisation, we must embrace uniqueness and choose courage over comfort. Everything we strive to be is grounded in our core values: Personable, Integrity, Holistic, Innovative and Deliver Beyond Expectation.
The Role
We are a leading accountancy practice with a department specialising in delivering tailored financial services to the not-for-profit sector. Our clients include charities, social enterprises, and other nonprofit organisations dedicated to making a positive impact. We pride ourselves on our expert knowledge, collaborative approach, and commitment to supporting the unique needs of this sector.
We are seeking a proactive and skilled Management Accountant to join our team and play a pivotal role in providing exceptional service to our clients while contributing to the growth and development of the firm.
This is a unique opportunity for an individual who is passionate about the not-for-profit sector and wishes to support numerous organisations through their financial knowledge and experience.
Role Objectives
Technical Expertise:
- Prepare accurate and timely management accounts, including income and expenditure, balance sheets, cashflow reports and fund tracking.
- Advise on financial systems and policies, with the skills to implement any agreed changes.
- Act as a finance business partner to operational teams, providing financial guidance.
- Assist with internal and external audits, preparing schedules and responding to queries.
- Prepare and submit VAT Returns, often under Partial Exemption scheme.
Client Management:
- Oversee a portfolio of clients in the not-for-profit sector, ensuring high-quality service delivery.
- Build and maintain strong client relationships, acting as a trusted advisor for their financial and compliance needs.
- Review and interpret financial information to provide insights and recommendations to clients.
Knowledge, Skills and Experience Required
- Proven experience in a similar role and will consider candidates that have worked previously within an accountancy practice or within a not-for-profit organisation.
- Must have strong knowledge and understanding of the not-for-profit sector, including Charities SORP.
- ACA/ACCA qualified or working towards a qualification is highly desirable.
- Experience working with Xero and Excel is highly desirable.
What we really need
- Strong technical accounting skills.
- Excellent communication and interpersonal skills, with the ability to build lasting client relationships.
- High level of organisation and attention to detail, ensuring accuracy and efficiency in all work.
- Proactive and solution-oriented mindset, with strong problem-solving skills.
What we offer
- A company mantra of having fun together, getting results together and giving back together
- The opportunity to work with some of the fastest growing and most exciting companies in the country
- A bespoke training and development plan with the opportunity to expand and diversify your skills
- 26 days holiday, company pension scheme, health care plan, cycle to work scheme, death in service benefits and access to our in-house Wealth Planning and Mortgage departments
The client requests no contact from agencies or media sales.
Amala’s mission is to use the power of education to transform the lives of young refugees, their communities, and the world. We deliver innovative learning programmes for displaced youth globally, including the world’s first internationally accredited secondary education programme for out-of-school refugee and crisis-affected young people, as well as Changemaker Courses in Peace-building, Ethical Leadership, and Social Entrepreneurship.
We’re seeking a strategic and driven Trusts & Foundations Manager to grow our global trust, foundation, and institutional fundraising portfolio. In this role, you’ll build and steward high-value donor relationships, secure six- and seven-figure grants, and work closely with our Education Programmes and MEL teams to craft compelling proposals and demonstrate impact.
Key responsibilities include:
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Cultivating and stewarding high-value partnerships with trusts, foundations, and institutional donors
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Securing six- and seven-figure grants that support Amala’s global programmes
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Developing compelling proposals, concept notes, and donor briefings aligned with funder priorities
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Managing reporting cycles and producing timely, high-quality submissions
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Collaborating with Education Programmes and MEL colleagues to align proposals with evidence and impact data
If you share our commitment to transforming education for displaced young people, we’d love to hear from you.
Learn more and apply: For detailed information on this role, including the full list of responsibilities, experience, and application instructions, please refer to the job description.
Closing date: Wednesday 7 January 2026, 12:00 GMT
The client requests no contact from agencies or media sales.
ASAP start – until July 2026 | £20.47 per hour | Hybrid (40% office / 60% home)
Location: London
Are you a highly organised, systems-savvy professional with experience in project delivery and operations? We’re supporting a professional membership organisation to recruit a temporary Examinations Coordinator to join their team. This is a hands-on role combining operational delivery, systems development, stakeholder management, and line management of a small team.
What you’ll do
- Coordinate the delivery of cyclical professional examinations, occurring several times per year.
- Provide line management and development support for two team members.
- Lead on system improvements and management, including booking systems, CRM platforms, and workflow tools.
- Support strategic delivery, budgeting, and planning for examinations.
- Manage candidates requiring adjustments and coordinate assessment boards.
- Undertake audits, investigations, and data analysis projects to improve team processes.
- Maintain strong relationships with internal and external stakeholders to ensure smooth operations.
- Occasionally travel within the UK, including possible overnight stays and weekend support.
- Experience working with online systems and supporting system development (CRM, Zendesk or similar)
- Strong operational, project, and process improvement skills
- Excellent communication and stakeholder management skills
- Confident line manager of a small team
- Ability to work independently, manage competing priorities, and meet tight deadlines
- Attention to detail and a proactive, solutions-focused mindset
- Knowledge of assessments/exams or logistics of multi-centre events
- Previous line management experience
Contract Details
Start date: ASAP
Contract: Temporary until July 2026
Hours: Full-time
Pay: £20.47 per hour
Hybrid: 40% office / 60% home
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Product Manager – HOSTHub Lead
Reports to: Operations Director (Head of Delivery)
Contract: 0.6
Location: Remote (UK or International (GMT +3/-3)
Interview Process: Will commence in the New Year
Role Purpose
As Product Manager HOSTHub Lead, you will drive the vision, design, and delivery of HOSTHub, HOST’s secure digital platform for global civil society operations.
HOSTHub is the central nervous system of HOST - connecting partners, funders, and internal teams across finance, legal, and operations. You will lead the platform’s development and optimisation, ensuring every user journey is clear, intuitive, and aligned with HOST’s empowering, expert, and empathetic values.
Working closely with the Partnerships and Engagement teams, along with our development contractors, you’ll translate user needs into product strategy, coordinate with the external development team, and deliver tools that make life easier for changemakers, funders, and the HOST team.
This is a strategic, high-impact role for someone who can think systemically, act decisively, and balance big-picture design with hands-on delivery.
Core Responsibilities
1. Product Vision and Strategy
Lead on the design, roadmap, and vision of HOSTHub as HOST’s flagship digital platform.
Translate HOST’s organisational goals into a clear, scalable, and user-focused product strategy.
Define and own product milestones, prioritising features that improve efficiency, visibility, and impact.
Ensure HOSTHub reflects HOST’s values secure, transparent, intuitive, and empowering.
Reporting cadence: Monthly progress and roadmap update to Operations Director and Leadership Team.
2. User Journey and Experience Design
Lead on designing the end-to-end user experience for hosted partners, funders, and staff.
Map user journeys across onboarding, finance, compliance, and reporting workflows, identifying pain points and opportunities for improvement.
Collaborate with the Partnerships and Community Support teams to align HOSTHub with the Hosted Partner and Funder Journeys.
Work with the Communications Team to ensure all user-facing content is accessible, clear, and on-brand.
Reporting cadence: Quarterly user feedback and UX improvement report.
3. Development Oversight
Oversee product design and development process, in coordination with the development team.
Attend demo and planning sessions each sprint, provide clear prioritisation of activities and ensure that development is rolled out as required.
Ensure that all Hosted Partner and HOST team voices are included and prioritised into the platform development, acting as central focal point for all HOSThub needs.
Reporting cadence: Bi-weekly sprint updates; monthly development report.
4. Data, Systems, and Integration
Work with the Data Analyst to ensure HOSTHub captures accurate, useful data for reporting and impact measurement.
Integrate Data and Impact measurement needs into the Product Roadmap prioritisation
Support automation of key workflows across the Delivery and Partnerships Circles, improving speed and reducing manual processes.
Maintain robust documentation of system architecture and data flows.
Reporting cadence: Monthly systems performance and data accuracy review.
5. Security, Compliance, and Risk
Lead on platform security and data protection in collaboration with the Legal Lead.
Ensure HOSTHub adheres to global data privacy and security standards (GDPR, AML/CTF, etc.). Prioritise required actions within roadmap.
Conduct regular digital risk assessments and prioritise required actions within roadmap mitigation strategies.
Lead the incident response process for digital issues or breaches, maintaining transparent communication with leadership.
Reporting cadence: Quarterly security and compliance review.
6. Cross-Team Collaboration and Capacity Building
Work across HOST’s teams to ensure HOSTHub serves all service areas - Project Hosting, Hosted Grantmaking, and Capacity Building.
Develop and deliver internal training sessions to build staff confidence and skills in using HOSTHub.
Create and maintain onboarding resources, FAQs, and user guides.
Partner with the Training Lead to embed digital literacy across the organisation and hosted partner community.
Reporting cadence: Quarterly internal training and adoption report.
7. Continuous Improvement and Innovation
Monitor emerging technologies and sector best practices to inform HOSTHub’s evolution.
Evaluate and test new features, integrations, and user needs to maintain product relevance.
Lead user feedback sessions and platform reviews to ensure HOSTHub grows with HOST’s global operations.
Drive HOSTHub’s role in enabling a distributed, digital-first delivery model.
Reporting cadence: Annual product review and roadmap refresh.
Key Relationships
Internal: Operations Director, Finance Team, Legal Lead, Partnerships Director, Community Support Team, Data Analyst, and Training Lead.
External: Developers, technical service providers, hosted partners, funders, and contractors.
Performance Indicators
HOSTHub roadmap milestones delivered on time and within scope.
90%+ user satisfaction in feedback surveys.
All major integrations operational and maintained.
Demonstrated improvements in efficiency and automation across service areas.
100% compliance with digital security and privacy standards.
Required Experience
5–8 years’ experience in product management, digital platform delivery, or systems development - ideally within SaaS, fintech, social enterprise, or digital infrastructure contexts.
Proven track record of delivering complex, multi-stakeholder digital products from concept to launch and iteration.
Strong understanding of user experience (UX) and user journey design, with practical experience mapping and optimising workflows for multiple user groups.
Experience managing or coordinating external developers, digital agencies, or tech contractors in remote environments.
Demonstrated ability to translate user needs into technical requirements, prioritising effectively across competing demands.
Familiarity with API integrations, database systems, and workflow automation tools (e.g. Zapier, Airtable, or custom integrations).
Proven success integrating digital tools with finance, CRM, or data systems (e.g. Sage, Salesforce, ClickUp, Zendesk).
Strong data skills, including experience designing or using dashboards and analytics for performance and reporting.
Knowledge of security, privacy, and compliance frameworks (e.g. GDPR, ISO, AML/CTF) as they apply to digital systems.
Excellent project management, prioritisation, and communication skills - able to bridge technical and non-technical audiences.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
We have an exciting opportunity for a Homicide Family Caseworker to join our team, you will be based in London, with a primary focus on Central London, working 37.5 hours a week. The team you will be joining within the Homicide Service covers London and South East.
Do you want the unique opportunity to work in a fast-paced service, delivering exceptional support to families bereaved by and witness to homicide, coordinating a tailored package of support to service users and their families?
Would you enjoy working closely with Police Major Crime teams providing briefings on the work we do in the Homicide Service (HS)?
If yes, then we'd love to hear from you
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
You will be joining a passionate and committed team who provide high quality and bespoke support to service users. We pride ourselves on exceptional trauma informed advocacy and support to all service users. You will be driven to make a difference every day with the ability to focus on the needs of vulnerable service users. You will have resilience and adaptability; understand the importance of professional boundaries; have excellent listening skills and the ability to demonstrate empathy. You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload.
Once in post you will benefit from the mandatory comprehensive training programme which will build on your existing skills and experience to prepare you for the role. Homicide Service training includes, criminal justice process; trauma informed approach to support; supporting traumatically bereaved families; personal and professional resilience.
As a fully trained Homicide Family Caseworker you will be responsible for managing your own complex caseload to the highest quality standards.
You will need to be able to travel to home visits within Central London, and occasionally outside of the area, therefore a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
You will need:
- an understanding of the impact of crime on victims.
- effective verbal and written communication skills.
- a proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
- the ability to balance competing needs and priorities.
- to be able to work independently and as part of a team.
- a successful track record of building effective working relationships across internal and external stakeholders
Please read carefully the attached Job Description and Person Specification for further details, this is essential for your application.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the opportunity
We're in a fantastic position to have recently have partnered with the Education Endowment Foundation (EEF) for an evaluation of our programmes.
We are now recruiting for a Programme Coordinator for our schools in Manchester.
- The Manchester Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
- The Manchester Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.
Deadline: Thursday, 18th December 2025
Interviews: On a rolling basis. Early application is advised.
Start date: January 2026
Contract and hours: Fixed term, full-time contract until 31st July 2026.
Duties and responsibilities
- Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
- Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
- Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
- Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
- Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.
Person specification
Qualification criteria:
- The right to work in the UK.
- Driving license and access to a vehicle for work purposes.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.
This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.
You will likely be more successful in this role if you have:
- Experience of working with young people and/or project management.
- Evidence of an interest in education and/or the third sector
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.
The client requests no contact from agencies or media sales.



