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Refuge Team Leader - Permanent, Workplace based
Salary: £26,520 rising to £27,030 on successful completion of probation
Location: Torfaen
Hours & working Pattern:
- 35hrs per week (full time)
- Monday to Friday the shifts are either 9-16.30, 10.30 – 18.00 or 11.30 – 19.00
- All team members must work flexibly on occasions to meet the needs of the Charity and the people we support
Purpose of the post: To provide assistance in the management and delivery of high quality, responsive, specialist refuge support and services that enable people to feel safe, to be empowered, and to flourish in a life free from Domestic Abuse and Sexual violence
Specific Responsibilities
As a senior member of the team, support the Refuge support service coordinator to plan, deliver and evaluate high quality, trauma informed, person led services across Torfaen
Lead the refuge team to enable women and children supported by the refuge services to achieve meaningful and impactful outcomes, led by them.
Line management responsibilities including supervisions, 360’s, inductions for the refuge team (staff, volunteers, and students).
Carry a smaller case load of single women and families.
Oversee rotas for refuge staff and make sure the refuges are adequately staffed at all times.
Work collaboratively with Community Coordinator to ensure refuge, community and initial contact referral paths are easily accessible are clear and concise, and to continue to promote a whole team approach.
Support women and children to have a voice and provide feedback within the organisation and the sector, including surveys, listening sessions and external opportunities
To oversee operational Health & Safety requirements within refuge services
To oversee housekeeping, maximise refuge occupancy and facilitate room turnarounds in a timely manner
Ensure accurate and timely records are maintained in relation to all aspects of the service, including inputting information into our Information Management System.
Assist with routine audits including our database recording system and developing improvement plans where appropriate
Identify training needs following audits, supervisions, observations etc, and co-ordinate training for the team.
Lead regular Refuge Team meetings and participate in Torfaen full team meetings
Support the Coordinator and Service Manager in compiling reports for Welsh Women’s Aid (WWA) Statistics and other relevant reports for projects and services
Attend core group and other similar meetings, ensuring completion of all tasks allocated to Cyfannol Women’s Aid (CWA).
Support the refuge team to when appropriate signpost and refer women and children to the services they wish to engage with for example social services, the police, parenting, health, legal, DWP, housing, homelessness, recreational, educational, and cultural services and also CWA’s other internal services.
Being responsive to requests from other members of the organisation for quantitative and qualitative data, including for example, the creation of case studies.
A current valid driving licence, access to a car and insurance covering business use is essential.
General responsibilities
Contribute to the:
- Development and achievement of our Vision, Mission and Objectives.
- Promotion of our values, culture and aspirations.
- Creation of a safe, supportive and explorative working environment.
- Promotion of Equity, Diversity and Inclusion.
- Upholding of our Policies and Procedures.
It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances.
Closing date:30th December 2025
We operate a rolling recruitment process and may interview suitable candidates as applications are received. We reserve the right to close this vacancy once the position has been filled.
Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1). A disclosure obtained through the Disclosure and Barring Service is requireed for all posts.
Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce.
Our mission is to stand with individuals, especially women and children, who have experienced domestic or sexual abuse, harm, or violence.



The client requests no contact from agencies or media sales.
Job title: Health and well-being specialist cancer nurse
Department: Support Services Team
Reports to: Support Service Lead
Location: Remote (UK travel required)
Mandatory staff meeting days in person: 2 days x 4 times a year.
Clearance required: DBS check
Essential: current NMC registration with no restrictions or caution order.
Part-time: 3 days (22.5 hours) per week
Salary: £36,750 full time equivalent (pro-rata £22,050 for 3 days per year)
About Neuroendocrine Cancer UK
Neuroendocrine Cancer UK is a small patient-centric organisation with a wide reach and clear mission: to support and inform patients and families from diagnosis, enabling access to the best care and treatment, whilst stimulating neuroendocrine cancer research, increasing national awareness, and influencing improvements in outcomes.
Our vision is for a world in which people know how to recognise, diagnose, treat, care for, and cure patients with neuroendocrine cancer.
We are a Charity driven by strong values of equity, excellence, collaboration, honesty, transparency and integrity.
Job Purpose:
To provide specialist support to individuals affected by neuroendocrine cancer—including patients, families, carers, and health and social care professionals—through expert nursing advice, psychosocial support, and the provision of dedicated advocacy and self-management services.
- To deliver accurate, evidence-based information and guidance on neuroendocrine cancer.
- To advise on self-care and promote physical and mental well-being, including appropriate escalation pathways (e.g., GP, CNS/CPN, clinical team, emergency services).
- To contribute to the delivery of direct care and support services, including the national helpline, support groups, and access to counselling and therapy.
This is a unique and rewarding opportunity to apply your clinical expertise in a broader context: you’ll play a central part in shaping the patient experience and in realising our shared vision in promoting equity and excellence across all aspects of care.
Key Responsibilities
- Assess and respond to information and support needs.
- Apply clinical expertise to deliver evidence-based nursing care for individuals affected by neuroendocrine cancer.
- Provide empathetic and informed telephone support.
- Advocate for patients and families, ensuring access to appropriate information and support services.
- Coordinate and facilitate patient support groups (online and in-person) and facilitator support.
- Deliver health promotion and harm reduction interventions that empower self-care and autonomy.
- Co-produce accessible, high-quality information resources.
- Maintain accurate and timely records in line with service protocols and NMC standards.
- Uphold the NMC Code of Conduct and stay informed on relevant policies and professional developments.
- Demonstrate professionalism and integrity in all aspects of work.
- Engage in ongoing professional development, including clinical supervision, appraisals, and training.
- Contribute to internal training and external consultancy teaching events.
- Foster effective communication across NCUK staff, clients, partners, and stakeholders.
- Collaborate effectively with NHS, social care, and charity partners to promote integrated, person-centred care and support joint working initiatives.
- Represent NCUK in internal and external working groups, contributing to plans and reports.
- Support engagement with national and local research projects, as appropriate.
- Adhere to internal policies and contribute to service reviews and improvement initiatives.
- Lead specific projects as assigned by the Service Lead or CEO.
- Provide data and insights for strategic planning, service evaluation, and framework development.
- Participate in and support clinical audits, implementing improvements where needed.
- Ensure service alignment with external policies, guidelines, and strategic targets.
- Comply with all relevant legislation, policies, and best practice guidelines.
- Embody and promote NCUK workplace values, serving as a positive ambassador for the organisation.
Other Duties
The post holder will operate within a dynamic and evolving environment and may be required to undertake additional responsibilities to support the effective functioning of Neuroendocrine Cancer UK.
Requirements
- Must have a current NMC registration with no restrictions on their practice or caution order attachment.
- Min 5-year post reg. experience, within a clinically relevant field: including caseload management
- Be able to provide at least two professional references from your last place of work as a nurse or midwife.
- Please note that a Disclosure and Barring Service (DBS) check will be required.
- Demonstrate a willingness to attend all mandatory training relevant to their role
- Must be flexible to work locally or remotely, and willing to travel to attend support groups, conferences, and events.
- Minimum 1 day/week helpline +/- cover as needed.
- Mandatory staff meeting days in the office (Leamington Spa) 4 times a year.
Administrative Skills
- Proficient in Microsoft 365 Office applications
- Proficient in accurately entering complex data into secure electronic systems.
- Be able to demonstrate full awareness and compliance with legal and professional requirements (e.g., GDPR, NMC), reporting appropriate concerns through line management to the Data Protection Officer.
Professional Experience & Knowledge
- Demonstrable knowledge and experience within relevant clinical speciality.
- Experience working with individuals affected by cancer, including neuroendocrine cancers and/or other life-limiting conditions
- Skilled in engaging with patients' families and support networks
- Proven ability to assess healthcare needs and implement best practices for physical and psychosocial well-being support via telephone or in-person.
- Experience of coordinating and managing patient care: including addressing safeguarding issues
- Demonstrate a collaborative approach across multidisciplinary teams and organisational boundaries
- Strong verbal and written communication skills
- Experienced in delivering training, teaching, and facilitating group work
- Demonstrate commitment to ongoing professional development
- Effective problem-solving and change management capabilities
- Understanding of resource management, health and safety, clinical risk and quality issues.
- Familiar with audit processes and principles
- Competent in prioritisation, delegation and workload management
- Awareness and management of stress in self and others
Why work with us?
- Be part of a small, passionate, and values-driven team making a tangible difference.
- Receive support for professional development, training, and personal growth.
- Enjoy a remote and flexible working environment.
- There is the potential, pending experience and performance, to progress to support service lead.
To support and inform patients and families from diagnosis, enabling access to the best care and treatment.
The client requests no contact from agencies or media sales.
The Head of Nursing and Quality is a senior strategic and operational leader within The Children’s Trust, responsible for delivering the highest standards of nursing, clinical care, safety, and clinical governance across the organisation. Reporting directly to the Director of Nursing and Quality, the postholder provides professional leadership for the nursing and care workforce, oversees the day to day clinical management of the organisation and deputises for the Director of Nursing and Quality / Registered Manager as required.
This role ensures compliance with all relevant regulatory frameworks, including CQC, OFSTED Care, National Minimum Standards for Children’s Homes, and national patient safety requirements, while fostering a culture of excellence, continuous learning, and improvement. The postholder will lead on the development of evidence-based practice, ensuring services are safe, equitable, responsive, and aligned with The Children’s Trust’s strategic objectives.
Interview date: Friday 2 January 2026
This role is not open for sponsorship.
Duties and Responsibilities
Strategic Leadership and Professional Practice
- Provide highly visible, credible leadership to nursing and care teams across the organisation.
- Act as a key delegate and deputy for the Director of Nursing and Quality / Registered Manager.
- Champion a culture that promotes safe, equitable, compassionate, and evidence-based care.
- Ensure children, young people, and families are meaningfully involved in shaping service delivery and evaluating their experience.
- Lead the development and delivery of organisational initiatives, contributing to strategic objectives, the business plan, and the organisational dashboard.
- Proactively network externally to promote the organisation’s clinical and professional profile.
Regulatory Compliance and Quality Assurance
- Ensure full compliance with CQC, OFSTED Care, National Minimum Standards for Children’s Homes, NMC standards, and other applicable legislation.
- Lead audits of CQC and Ofsted standards, identifying gaps and implementing robust action plans.
- Assist in the continued development, implementation, and maintenance of an effective organisation-wide clinical governance framework.
- Jointly coordinate the completion of the annual Quality Account.
- Lead clinical policy development, ensuring all clinical policies are evidence-based, current, and understood by staff.
Patient Safety, Clinical Risk and Incident Management
- Lead a culture of transparency, learning, and continuous improvement within the Nursing and Care directorate.
- Implement and oversee the Patient Safety Incident Response Framework (PSIRF) and annual associated plan alongside the Head of Clinical Governance.
- Ensure timely review and oversight of incident reporting, risk assessments, serious incident investigations, and associated actions.
- Promote and strengthen organisational processes for identifying, mitigating, and monitoring clinical risks.
- Communicate themes and learning from incidents across the organisation.
Workforce Leadership, Development and Management
- Provide professional leadership to nursing, care, safeguarding, respiratory, pharmacy, clinical governance and clinical education teams.
- Line manage: Business Support Manager, Senior Clinical Lead, Lead Respiratory Nurse and three house managers, and associated teams.
- Ensure robust workforce planning, including appropriate skill mix and safe staffing.
- Lead recruitment and retention strategies for nursing and care services in partnership with the People Team.
- Ensure regular, high-quality clinical supervision, appraisal, and professional development opportunities.
- Oversee NMC revalidation processes and compliance with professional standards.
- Build high-performing teams through motivation, recognition, coaching, and consistent performance management.
Nursing and Care Leadership
- Provide strategic leadership for the nursing and care education team and line manager this through the Senior Clinical Lead.
- Ensure a safe and effective education provision aligned with national standards and NMC, and other regulatory requirements.
Safeguarding
- Ensure strong collaboration with safeguarding professionals ensuring safeguarding governance, policy implementation, training compliance, and multi-agency collaboration.
- Provide senior oversight of safeguarding concerns, investigations, and learning in conjunction with the Director of Nursing and Quality, and wider safeguarding team.
Infection Prevention and Control (IPC)
- Provide leadership for infection prevention and control, ensuring compliance with national guidelines.
- Monitor infection data, oversee IPC audits, and initiate improvement strategies.
- Promote best practice in all clinical and residential settings.
Documentation, Information Management and Digital Systems
- Ensure safe, accurate and secure medical and care records, with regular audit for compliance.
- Maximise use of digital systems to support clinical decision-making, documentation, and governance.
- Ensure clear, consistent standards for record-keeping across all clinical and care areas.
Resource, Budget and Performance Management
- Hold delegated responsibility for staffing and non-staffing budgets across nursing, care, and residential services.
- Lead capital and equipment planning to ensure all clinical environments are safe and fit for purpose.
- Review and ensure effective skill mix and resource allocation.
- Set SMART objectives for direct reports and monitor performance through structured quarterly reviews.
Senior Leadership and Organisational Responsibilities
- Serve as a critical member of the Nursing and Care Senior Leadership Team.
- Participate in the senior site manager weekend rota.
- Communicate organisational messages effectively and relay staff feedback to senior leaders.
- Undertake additional duties aligned with the role’s scope and organisational requirements.
- Ensure full compliance with Health & Safety regulations and The Children's Trust policies.
Wellbeing and Emotional Resilience
- Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems.
- Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary.
- Treats challenges and problems as a learning experience.
- Remains organised and focused when under pressure.
- Responds appropriately and effectively to all constructive feedback.
- Motivates self and other.
Education:
- Registered Nurse.
- Leadership / management qualification.
- Master’s degree in relevant subject.
Experience:
- Evidence of recent management and leadership experience at equivalent to Band 8c or above, for a minimum of two years.
- Evidence of continuous professional and personal development.
- Experience of working with children and families with complex health needs.
Skills, Abilities & Knowledge:
- Dynamic, passionate, open, collaborative, and supportive leadership style.
- Able to build teams and delegate.
- Able to problem solve and make informed decisions, and take charge of events.
- Excellent interpersonal skills.
- Strong influencing skills in depth knowledge of all relevant regulatory legislation, with experience of implementing and working to them.
- Demonstrable track record of achievement in quality and patient safety.
- Experience of leading a service and of transformational change.
- Experience managing projects.
- Experience of effective partnership working, with both internal and external stakeholders.
- Experience of managing budgets.
Personal Qualities:
- Commitment to the vision and values of The Children’s Trust.
- Flexible and ‘can do’ attitude to competing commitments in workload.
- Highly motivated and reliable.
- Ability to cope working in a demanding environment.
- Commitment to maintaining personal wellbeing and the wellbeing of colleagues.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Want to work in a vibrant, dynamic and youth driven organisation that is protecting children’s health by transforming the food system?
Be part of the creative, agile and growing team empowering Bite Back’s exceptional teenage activists. As our Director of Finance and Operations you will make a real difference to our mission to help make the food system healthier and fairer.
As a key member of the Leadership Team, the Director of Finance & Operations provides strategic and operational leadership across finance, people, digital, operations and governance. They ensure the charity is financially sustainable, well-run, compliant and values-driven, so that our resources, systems and culture are aligned with our mission.
They will be accountable for the following areas:
Strategic leadership & organisational development
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Act as a strategic partner to the CEO and Leadership Team, shaping organisational strategy and translating it into robust financial, people and operational plans.
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Lead the annual organisational planning cycle, ensuring objectives, budgets and KPIs are aligned to the strategy and are realistic, affordable and measurable.
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Champion a culture of accountability, inclusion, learning and collaboration across the charity, role-modelling our values in leadership and decision making.
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Provide clear, insight-driven analysis and recommendations to support major strategic decisions (e.g. growth, new programmes, partnerships, investments, cost management).
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Lead and develop the Finance & Operations team (Finance, Fundraising, HR, IT/systems, operations) building a high-performing, service-oriented function that supports colleagues to deliver impact.
Financial strategy, planning & stewardship
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Develop and keep under review the charity’s financial strategy, ensuring long-term sustainability, appropriate reserves and effective use of resources.
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Lead and coordinate the annual budget and medium-term financial planning process, working closely with budget holders to create robust, activity-based budgets.
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With the support of the Senior Finance Manager, provide timely, accurate and insightful financial reporting to the CEO, Leadership Team and Board, including management accounts, restricted funds reporting, cashflow and forecasts.
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Maintain robust financial controls, policies and procedures, ensuring compliance with relevant legislation, accounting standards and Charity Commission / Companies House requirements.
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Lead the relationship with external auditors and oversee the annual audit process, ensuring high-quality statutory accounts and a culture of continuous improvement in financial controls.
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Oversee financial aspects of funding bids, contracts and grant reporting, including costing models, financial due diligence and project / restricted fund monitoring.
People, culture & HR
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Champion Bite Back’s values - Fresh, Resilient, Respectful, Energetic, and Real - in all your work.
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Provide strategic oversight of HR, working closely with the HR & People Manager on people strategy, workforce planning, recruitment, employee relations and HR operations.
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Champion a positive, inclusive and psychologically safe workplace culture. Lead on embedding diversity, equity and inclusion (DEI) across the organisation, shaping recruitment, policies, culture and practices so that staff from all backgrounds feel welcomed, represented, supported and able to flourish.
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Lead the organisation-wide objective-setting and performance management framework, ensuring clear expectations, regular feedback and fair, constructive review processes.
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Oversee learning and development approaches so that staff and managers have the skills, tools and support to perform at their best and develop their careers.
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Ensure all people-related policies and procedures (including safeguarding where appropriate), are up-to-date, legally compliant, values-aligned and consistently implemented.
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Oversee pensions, insurance, payroll and benefits ensuring these are well-managed, compliant and provide value for money.
Digital, data, IT & systems
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Work alongside the Digicomms team to support the organisation’s digital and technology strategy, ensuring systems and tools are fit for purpose and future-focused.
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Ensure the charity’s CRM (Salesforce) is effectively governed, embedded and used across the organisation, with clear ownership, training and data standards.
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Oversee data protection and information security, ensuring GDPR compliance, robust data governance and adherence to frameworks such as Cyber Essentials where relevant.
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Manage relationships with IT and systems suppliers, ensuring contracts are well-specified, performance is monitored and services deliver value for money.
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Lead the design and continuous improvement of cross-organisational systems and processes to reduce duplication, improve user experience and increase efficiency.
Operations, facilities & supplier management
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Oversee the effective management of the charity’s co-working space in Fivefields and any hybrid / remote working arrangements, ensuring they are safe, inclusive and support collaborative working.
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Plan for future workspace needs in line with organisational growth, culture and budget.
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Lead procurement and supplier management, together with the Operations & Contracts Manager, for key operational services, ensuring contracts are well-managed and aligned with our ethical, environmental and sustainability commitments.
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Ensure robust health and safety arrangements are in place and implemented across all activities, including appropriate policies, risk assessments and training.
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Oversee business continuity planning and disaster recovery arrangements so that critical operations can continue in the event of disruption.
Governance, risk & compliance
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Act as Company Secretary and secretary to the Board, ensuring effective governance processes and high-quality information flows between the executive and trustees.
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Ensure timely and accurate compliance with Charity Commission, Companies House and any other regulatory or funder requirements, including statutory filings and returns.
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Lead the development, maintenance and regular review of the organisational risk register, ensuring an appropriate appetite for risk and clear mitigation actions.
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Provide assurance to the Board and its committees on the effectiveness of internal controls and compliance frameworks across finance, HR, data protection, health & safety and other key areas.
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Coordinate the review, approval, communication and implementation of organisational policies, ensuring staff are inducted, trained and clear on their responsibilities.
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Support the Chair and CEO in planning Board and committee agendas, ensuring trustees are well-supported to discharge their duties and have appropriate information to make decisions.
Please apply with a CV and a covering statement telling us why you’re a good fit for this role. Your covering statement must include answers to the four questions we ask in the application pack. If you do not answer these questions we will not be able to consider your application.
OUR MISSION IS TO CHANGE THE WAY UNHEALTHY FOOD IS MADE, MARKETED AND SOLD, ESPECIALLY TO CHILDREN.
The client requests no contact from agencies or media sales.
Head of Finance
Location: Bath (minimum of 4 days in the office)
Contract: Permanent, full-time (35 hours per week, Monday–Friday)
Salary: Up to £65K (dependant on skills and experience)
About St John’s Foundation
St John’s Foundation is one of Bath’s oldest charities, supporting individuals and communities for over 850 years. Today, we continue to make a lasting difference across Bath and North East Somerset by helping people to live independent, fulfilling lives and by working to build stronger, more resilient communities.
As we continue to evolve, we are investing in modern systems, governance and talent to ensure we can deliver lasting social impact with integrity, efficiency, and purpose.
The Role
We are seeking an experienced Head of Finance to join our team. This role will play a pivotal role in ensuring the long term financial health and sustainability of St John’s Foundation and its trading subsidiaries.
Reporting to the Director of Finance, you will lead and take responsibility for our day-to-day financial operations and manage a dedicated team of finance professionals. You will ensure robust financial control, accurate reporting, and effective systems that underpin the charity’s strategic ambitions and operational delivery.
This is a senior, operational leadership role, offering the opportunity to shape our financial systems, guide a talented team, and contribute directly to our mission. You will also manage the next phase of our finance system implementation.
What You’ll Do
· Manage the finance team, ensuring timely, accurate financial reporting and high standards of control.
· Manage all aspects of financial management — including cashflow, balance sheet integrity, and statutory reporting.
· Lead on the statutory reporting and oversee budget setting and management accounts.
· Manage the next phase of our finance system implementation, embedding process improvements and digital innovation.
· Support the Finance Director with governance, risk management, and strategic financial planning.
· Manage investment and endowment accounting, ensuring compliance and effective performance monitoring.
· Provide insightful analysis and reporting to the Executive Team and the Board of Trustees.
About You
We’re looking for an experienced senior finance professional who combines technical expertise with strong leadership skills.
You will have:
· A recognised accounting qualification (ACA, ACCA, CIMA, CIPFA or equivalent).
· Proven significant experience in senior finance leadership, including management accounts, budgeting, and statutory reporting.
· Strong technical knowledge of accounting standards and charity finance (including restricted and endowment funds).
· Demonstrable strong knowledge of financial controls, accounting standards, and (ideally) charity finance.
· Proven experience managing or implementing finance systems or digital transformation projects.
· Excellent communication and influencing skills, with the ability to build trust across all levels.
· A collaborative, proactive, and improvement-focused approach.
Desirable:
· Experience within the not-for-profit or charity sector.
· Knowledge of property and investment accounting.
· Familiarity with cloud-based finance systems.
Why Join Us?
Joining St John’s means becoming part of a long-standing Bath charity that puts people at the heart of everything it does. Your work will directly support older adults and people in financial need, and you’ll be part of a friendly, collaborative team that cares about doing things well and doing them with trust, courage and kindness.
The client requests no contact from agencies or media sales.
White Ribbon is the leading organisation in the UK working to engage men and boys in ending violence against women and girls. Our mission is to prevent men’s violence against women through addressing its root causes, gender inequality and harmful gender norms and stereotypes. We do this by working with individual men and boys, organisations, and the community, helping them to understand the scale of the problem, and how they can be part of the solution.
This is an exciting time to join White Ribbon as our work and profile has grown significantly over recent years as the importance of engaging men in ending violence has become more apparent. We have an increasing public presence, through campaigning activities, policy influence, in the media and online.
Location: This is a London based post, with remote working. Most frequent and regular networking and partnership meetings and events will be in London, with some travel throughout England and Wales, particularly around the White Ribbon Day period. You will be required to attend occasional meetings with the staff team at various locations around the country, including quarterly in West Yorkshire.
You will lead our policy work to influence decision makers and our awareness raising campaigns, including our flagship White Ribbon Day and the following 16 days of activism, with ambitious engagement targets across a wide group of stakeholders. Your work will bring about demonstrable societal and policy change.
Please see the full job description and person specification attached.
The client requests no contact from agencies or media sales.
Salary: £46,000 per year Contract Type:
Permanent Location: UK (minimum 2 days per week in the London office)
Work Pattern: Full-time, 37.5 hours per week with the opportunity for flexible working hours
Reporting To: Chiara De Luca, Head of Impact, STEM Pathways
Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, photos) by midnight on 9 January via the Workable link. Your covering letter should outline:
● Your motivations for applying to Mission 44
● How this role fits into your career plans
● Experience (professional, voluntary or lived) that makes you a great fit for this role in line with our values and the criteria outlined in this job description.
Mission 44 supports young people to boost aspirations, achieve academically, and provide resources and industry exposure to access great STEM (Science, Technology, Engineering, and Mathematics) careers. Our motorsports engagement strategy, which sits under our global STEM strategy, seeks to accelerate sector-wide change in motorsport within the next three years. It leverages Mission 44’s convening power and our MSc Motorsports Scholarship programme to deliver measurable change across employers and increased access for young people from all underrepresented backgrounds to exciting roles in motorsports.
As the Senior Impact Manager, Motorsports Engagement, you will play a crucial role in developing and maintaining strategic relationships with motorsports employers to support young people from underrepresented backgrounds into early career opportunities. Working closely with Formula 1 and its teams, as well as a broader network of STEM-related organisations across the UK, US, and Brazil, you will lead collaboration efforts to influence inclusive recruitment and retention practices in motorsports, and enhance career access and progression. With a strong external focus, you will also support Mission 44’s fundraising goals, representing the organisation at high-profile events, stewarding key corporate accounts, and helping secure investment in our programmes and mission.
We’re looking for someone passionate about influencing employers, building consensus and using it to drive action. You’ll be highly organised, resilient, adaptable and skilled at building trusted relationships. You will be a proactive problem-solver, able to balance multiple priorities while ensuring young people feel supported and heard. If you’re motivated by creating opportunities for young people to drive change, we’d love you to join our team and help us strengthen the impact we make together.
ROLES AND RESPONSIBILITIES
DELIVERY OF MOTORSPORTS ENGAGEMENT STRATEGY (70%)
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Play a key role in the development and execution of Mission 44’s new Motorsports strategy, to create access opportunities for young people from underrepresented backgrounds within STEM sectors, particularly motorsports.
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Build trusted relationships with key motorsport employers and stakeholders, including F1, F1 teams, FIA, and relevant STEM employers, to drive sector-wide change, focusing on increasing demand for underrepresented talent, adoption of inclusive recruitment practices, and awareness of Mission 44’s work and impact.
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Apply and continually improve the convening strategy and toolkits to Mission 44’s STEM work, helping determine when and how convening can most effectively support our goal of inspiring and supporting young people (aged 14–30) in the UK and US to access careers in STEM and motorsport.
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Collaborate with the Engagement Directorate, nonprofit partners and corporates to design and deliver high-impact STEM career experiences at Formula 1 races and other key events - some of which will be international - ensuring alignment with Mission 44’s objectives and offering young people meaningful exposure to career pathways.
EXTERNAL REPRESENTATION AND ENGAGEMENT (20%)
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Represent Mission 44 at Motorsport industry events, donor meetings, clearly articulating our global mission and impact with tailored messaging for each audience.
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Support cultivation and stewardship efforts as requested by the Engagement Directorate, engaging prospective donors and prioritising meetings that deliver the greatest strategic value.
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Advocate for Mission 44 at high-profile events and stakeholder meetings, championing greater industry engagement and driving impact.
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Support our storytelling and communications efforts to highlight success and progress while spotlighting challenges to potentially shape future advocacy.
MONITORING AND LEARNING (10%)
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Support the Head of Impact, STEM Pathways and the Head of Strategy and Learning to collect key impact data.
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Contribute to evaluation processes, seek and develop opportunities to raise awareness of Mission 44’s work to create early career pathways for young people.
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Assist with annual reporting and provide input into fundraising and communications materials where relevant.
ABOUT YOU: SKILLS AND EXPERIENCE
ESSENTIAL
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Experience working in the motorsports sector and/or F1, with a strong network of connections.
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Knowledge of inclusive recruitment and retention practices.
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Strong understanding of early career pathways into STEM careers, particularly into the motorsport sector, and of barriers to access for people from underrepresented backgrounds.
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Strong expertise in programme design and implementation.
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Outstanding project management and organisational skills, with the ability to drive initiatives from concept to execution, including organising events and convening workshops in an inclusive and equitable way.
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Excellent relationship management and communications skills, with the ability to engage and influence senior stakeholders across corporate, education and nonprofit sectors.
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Experience in building coalitions to meet collective goals.
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Experience in producing compelling reports and presentations to demonstrate measurable evidence of change.
DESIRABLE
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Experience working in international settings.
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Experience working with non-profit organisations, grantmaking foundations, or educational institutions.
PERSONAL QUALITIES
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Passionate about creating opportunities in STEM/motorsports for young people.
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Highly collaborative and adept at building and maintaining relationships with a wide range of internal and external stakeholders.
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Resilient with demonstrated ability to work in a fast-paced environment; the post-holder should be comfortable with change and uncertainty.
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Highly organised.
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Strategic with a strong personal commitment to learning and improvement.
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Possesses cultural sensitivity to work respectfully and effectively in different settings.
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Ability to work independently and also as part of a dynamic team; self-motivated and proactive.
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Committed to embedding the values of equity, diversity, and inclusion in all aspects of work.
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Creative and solutions-oriented, with the confidence to share bold ideas.
The client requests no contact from agencies or media sales.
The role requires an enhanced DBS disclosure.
Our client are seeking an experienced and dynamic Head of Operations – Care and Support to lead the strategic and operational delivery of regulated and non-regulated care services across their portfolio. This is a pivotal leadership role, ensuring that our services remain person-centred, fully compliant, and committed to continuous improvement.
About the role:
You will lead and champion the strategic development and delivery of outstanding, person-centred care and support services. These services must be financially sustainable, safe, and fully compliant with internal and external policies and regulation. Your leadership will ensure that all services reflect and uphold our client's vision, mission and values promoting equity, dignity and inclusion for everyone we support and work alongside
The Head of Operations – Care and Support will oversee operational performance, risk management, and financial sustainability while working collaboratively with senior leaders to identify growth opportunities and successfully mobilise new services.
Your ability to combine strategic thinking with operational excellence will be key to driving innovation and continuous improvement across our care and support portfolio.
Their ideal Candidate:
They are seeking a leader who demonstrates a clear and comprehensive understanding of Care Quality Commission (CQC) regulatory frameworks, committed to ensuring compliance is met with transparency and ethical practice.
You will bring extensive management experience across varied care and support settings, consistently achieving good or outstanding regulatory outcomes through inclusive and person-centred leadership.
The successful candidate will have in depth knowledge of relevant policies, legislation, and regulations, ensuring consistent and values-led application across all services.
Exceptional communication and interpersonal skills are essential, enabling you to build trust, foster collaboration, and maintain positive relationships with internal teams, partners, and stakeholders
The generous package includes:
- Competitive salary
- 34 days’ annual leave (including statutory days), increasing with length of service (pro-rata for part time)
- Contributory pension scheme
- Flexible working
- 2 colleague benefits portals providing discounts
- Acces to our 24 hour Employee Assistance Programme
- A wide range of training and development opportunities (we are an Investors in People accredited organisation)
If you are ready to make an impact and help our client shape the future of care and support apply today!
Closing Date for applications : 15 December 2025
Shortlistling of Applications : 17th December 2025
Interviews scheduled: 12th and 15th January 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Junior Costs Clerk
Company: Deighton Pierce Glynn
Location: London, UK
Employment Type: Permanent, Full-Time
Salary: £27,750.00
About Us: At Deighton Pierce Glynn we are committed to empowering our clients to challenge abuses, failures, and other unlawful conduct by the government and those in positions of power. We believe that diversity enhances our ability to provide the best service, attract top talent, and drive innovation through varied perspectives. We recruit based on merit, regardless of age, disability, gender, gender identity, race, ethnicity, marital status, religion, sex, or sexual orientation.
The Role: We are looking for a problem-solving Junior Costs Clerk with a can-do attitude to work with our Billing Team to support our dynamic team of lawyers at our busy London office. You will be responsible for assisting in preparing and submitting legal aid bills, alongside reviewing case files, time records, and disbursements to ensure accurate cost submissions. You will be trained on all aspects of the job depending on experience. This is a varied role that requires excellent organizational skills and the ability to support our team efficiently.
Person Specification
Essential:
- Interest in Our Ethos: A strong interest in our mission to empower clients and challenge unlawful conduct by the Government and those with power.
- Problem-Solving Skills: A love for solving problems and overcoming challenges.
- Prioritization & Attention to Detail: Ability to prioritize tasks effectively and maintain attention to detail.
- Clear Communication: Excellent written communication skills, with the ability to write clearly in plain English. Confident, with negotiating skills and tact.
- Organizational & Time Management Skills: Outstanding organizational and time management abilities.
- IT Skills: Proficiency in typing, computer literacy, and the ability to learn our systems, including Office365. In particular an interest in developing proficiency in Microsoft Excel.
- Numerical Aptitude: An aptitude for numbers and process.
Advantageous but not essential
- Legal Aid: Knowledge and understanding of Legal Aid, Legal Help and other systems of public legal funding.
- Negotiation Skills: Demonstrable experience of putting forth convincing arguments for appeal purposes.
- Case Management: Such as SOS, Leap or demonstrable confidence with navigating comparable systems.
How to apply
To apply, please send your CV and a cover letter through our website, outlining why you feel you are a great candidate for this role, and complete our Equal Opportunities Form. Please quote job reference 2025/14/LONJCC in the subject line of your email
Important Dates:
- Closing Date: Continuous recruitment
- Interviews: Suitable candidates will be invited to a skills test and interview
Join us and be part of a team that makes a difference. We look forward to receiving your application!
In addition to providing your CV and cover letter, please complete our equal opportunities form:
https://forms.gle/T1KnA9GvZVkxGrm8A
To create a financially sustainable firm that enables us to use the law to empower our clients to hold the state to account for its actions.



The client requests no contact from agencies or media sales.
The Head of Clinical Governance will lead and enhance the organisation’s commitment to delivering high-quality, safe care for children. This role is pivotal in overseeing clinical governance frameworks, ensuring compliance with regulatory standards, managing clinical risks, and implementing quality improvement initiatives. The postholder will work collaboratively across teams to promote a culture of safety and continuous improvement, aligning with The Children’s Trust’s strategic objectives. Whilst the post directly reports to the Director of Nursing and Quality, the remit of the role spans the whole organisation and works across all clinical directorates.
Interview date: Friday 2 January 2026
This role is not open for sponsorship.
Duties and Responsibilities
Clinical Governance
- Develop and maintain an effective clinical governance framework that supports safe and high-quality care.
- Facilitate regular clinical governance meetings to discuss performance, incidents, and quality improvement initiatives.
- Ensure that clinical pathways and practices are aligned with best practice guidelines and evidence-based standards.
Patient Safety
- Lead initiatives to enhance patient safety across all services, promoting a culture of transparency and reporting.
- Implement and maintain the Patient Safety Incident Response Framework (PSIRF), ensuring that learning from incidents is captured and shared.
- Monitor and report on patient safety metrics, identifying areas for improvement and ensuring appropriate action plans are developed.
Clinical Risk Management
- Identify, assess, and manage clinical risks within the organisation, ensuring effective risk mitigation strategies are in place.
- Conduct regular reviews of incident reports and risk assessments to inform organisational learning and development.
- Oversee the management of serious incidents, ensuring thorough investigations and appropriate follow-up actions are completed.
Quality Improvement
- Develop and implement quality improvement initiatives aimed at enhancing patient outcomes and experiences.
- Lead quality impact assessments for new initiatives or changes in practice, evaluating potential risks and benefits and manage the organisational governance in relation to these.
- Collaborate with multidisciplinary teams to promote a culture of continuous quality improvement.
Regulatory Compliance
- Ensure compliance with relevant legislation, standards, and guidelines, including CQC regulations and national safety frameworks.
- Maintain an up-to-date understanding of regulatory changes and ensure organisational policies and practices reflect these updates.
- Coordinate and draft the annual organisation quality account.
Clinical Audit
- Design and implement a comprehensive clinical audit program that evaluates the quality of care and compliance with clinical standards.
- Analyse audit findings to identify trends and areas for improvement, facilitating the development of action plans.
Incident Management
- Oversee the incident management process, ensuring that incidents are reported, investigated, and learned from effectively.
- Develop strategies to communicate learning from incidents across the organisation to promote a culture of safety.
Professional Standards
- Promote adherence to professional standards and best practices among clinical staff, ensuring high levels of accountability and professionalism.
- Monitor compliance with organisational policies and procedures, implementing corrective actions as needed.
Policies and Procedures
- Develop, review, and update clinical policies and procedures to ensure they align with current best practices and regulatory requirements.
- Ensure all staff are trained and knowledgeable about relevant policies and procedures.
Medical Records
Ensure that medical records are maintained accurately and confidentially, supporting patient safety and care continuity.
Medicines Management
- Line manage the lead pharmacist and wider pharmacy team
- Oversee medicines management processes, ensuring compliance with best practices and safe medication administration.
Complaints and Patient Experience
- Manage the complaints process, ensuring that concerns are addressed promptly and appropriately, and lessons learned are disseminated.
- Work to enhance patient experience through feedback mechanisms, ensuring that patient voices are heard and acted upon.
General
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
- Act as a critical member of the Nursing and Care senior leadership team.
Health and Safety
Adhere to all Health and Safety guidelines, principles and regulations required to perform your role and comply with The Children’s Trust policies and procedures.
Wellbeing and Emotional Resilience
- Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems.
- Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary.
- Treats challenges and problems as a learning experience.
- Remains organised and focused when under pressure.
- Responds appropriately and effectively to all constructive feedback.
- Motivates self and other.
Education & Qualifications:
- Active NMC membership
- Educated to Masters degree level in a relevant area (or relevant experience), and / or with relevant post graduate teaching or leadership qualifications.
Experience:
- Evidence of significant operational leadership experience at AfC band 8a equivalent or above
- Experience working with children with learning disability
- Experience of working within quality and clinical governance dedicated roles
- Experience within training/education/practice-based education and presenting effectively to a variety of audiences
- Experience managing significant budgets
- Experience writing business cases for service proposals
- Experience of effective partnership working with internal and external stakeholders
- Management of change
Skills & Abilities:
- Dynamic, passionate, open, participative, and supportive leadership style
- Strong influencing skills
- Ability to develop and deliver innovative training programmes
- Clinically credible in own area of practice
- Able to deliver a multi-faceted service balancing the capacity of each area to meet service needs and priorities.
- Effective communicator
Knowledge:
Strong understanding of:
- Health care educational framework and of developing training strategies
- Clinical and operational audit data and analysis/presentation methodology
- Multidisciplinary team working
- Care of children with learning disabilities
- Safeguarding
- Quality improvement programmes and methodologies
Personal Qualities:
- Commitment to the vision and values of The Children’s Trust.
- Flexible and ‘can do’ attitude to competing commitments in workload.
- Highly motivated and reliable.
- Ability to cope working in a demanding environment.
- Commitment to maintaining personal wellbeing and the wellbeing of colleagues.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a creative marketer who is eager to gain hands-on experience across a broad range of marketing disciplines? Do you want to help champion the work of ecologists and environmental managers working to protect and enhance the natural environment? This is your chance to join a small but ambitious team with an increasingly influential voice in the sector.
As CIEEM’s Marketing Assistant, you will take responsibility for the administration of our marketing presence across our social media, email, print and website channels, and increase awareness of what we do with our target audiences.
This role is perfect for a motivated, early-career marketer who wants to make a real difference.
What you will do
- Implement CIEEM’s social media and email strategies, and produce engaging content and copy for our key audiences.
- Upload, edit and maintain website content to ensure pages are well-structured engaging, and up to date.
- Review and monitor the effectiveness of CIEEM’s digital marketing activity across social media, email, website and campaigns.
- Play an active role in promoting CIEEM products including membership, training and conferences.
- Manage marketing collateral and coordinate the production of print flyers for events.
About you
- You are a creative problem-solver with an eye for detail.
- You understand how to tailor messages to different audiences.
- You enjoy juggling multiple projects and working to deadlines.
- You’re enthusiastic, motivated and eager to learn.
- You have a good understanding of what marketing can achieve and/or some direct experience of delivering marketing campaigns.
Why join us?
The Chartered Institute of Ecology and Environmental Management (CIEEM) is the leading professional membership body for ecologists and environmental managers in the UK and Ireland.
With over 9,000 members, we are also well-known for our high-quality training courses and conferences, environmental policy work and professional standards.
We are proud that 96% of our staff say that we are a Great Place To Work.
At CIEEM, you’ll benefit from:
- Flexible working options, including hybrid working and TOIL.
- Competitive salaries that are reviewed every year.
- Investment in your training and development.
- Enhanced employer pension contributions.
- 25 days annual leave plus public holidays.
- Enhanced sick pay.
- One paid volunteering day per year.
- Access to our Employee Assistance Programme and commitment to supporting your wellbeing.
Closing date: Friday 16th January 2026
We will be interviewing for the post throughout January and reserve the right to close this advert at any time.
Equity, diversity and inclusion statement
CIEEM is committed to promoting a culture of inclusion, fairness, and belonging amongst its employees, volunteers, and our members’ employers under the Championing Change agenda as part of our strategic plan.
Our EDI mission is to champion change as an actively anti-discriminatory organisation that works to remove barriers and create an inclusive environment that welcomes individuals of all races, genders, ethnicities, abilities, and backgrounds. In support of this mission, CIEEM aims to make all of our processes as accessible as we can and is committed to providing appropriate reasonable adjustments.
Please apply by sending your current CV and a cover letter (max 1 page) explaining how you meet the requirements of the role.
Our mission is to raise the standards and profile of professional ecological and environmental management for the benefit of nature and society.
The client requests no contact from agencies or media sales.
Membership Body | £24.73 per hour | Hybrid (2 days in London HQ)
Start: January 2026 | Applications reviewed on a rolling basis
Ready to step into a role where your expertise directly strengthens public safety and supports a mission with real societal impact?
My client, a well-respected membership organisation is looking for a confident, proactive Certification Schemes Manager to steer their high-profile schemes through an exciting period of change.
You’ll be the engine behind scheme compliance, stakeholder engagement and team leadership - perfect for someone who enjoys keeping complex processes moving smoothly, building trusted relationships with government and regulatory bodies, and delivering consistently high standards.
If you’ve managed certification, registration, audit or regulatory schemes before, particularly within a membership organisation, regulator or non-profit, this could be your ideal next move.
The Role
You’ll lead a small but capable team, ensuring the efficient, compliant and well-governed operation of all certification activity. Acting as Lead Certification Manager, you’ll oversee scheme delivery, maintain key government relationships, and champion continuous improvement across processes, guidance and digital systems.
Key Responsibilities
- Providing strategic direction to ensure scheme operations align with organisational goals.
- Acting as the main liaison with government and regulatory bodies to maintain contracts and building safety standards.
- Overseeing day-to-day scheme administration - registrations, audits, complaints handling and compliance.
- Leading and mentoring a team of two, ensuring high-quality delivery and performance.
- Managing consultants and internal stakeholders to tight deadlines.
- Driving continuous improvement across processes, guidance and digital workflows.
- Supporting Board structures through agendas, minutes, reports and sector communications.
- Contributing to budgeting, reforecasting, income generation and wider departmental aims.
- Developing deeper knowledge of certification schemes and building control across the UK.
About You
- Experience overseeing certification, registration or regulatory schemes (ideally within a membership body, professional body or regulator).
- Strong organisational skills with confidence managing multiple workstreams.
- Clear, adaptable communication skills and ease presenting complex information.
- Collaborative, people-focused, and comfortable working with senior stakeholders.
- Detail-oriented, methodical, and naturally improvement-driven.
- Confident using MS Office applications.
Why This Role?
- Play a central role in strengthening building safety and public protection.
- Lead a well-supported interim function with clear, high-impact priorities.
- Be at the heart of an audit, website launch and governance transition.
- Join a respected institution where your expertise will be valued from day one.
Interested?
To be considered for this role, please send your CV, quoting reference: SOH82313 - applications will be reviewed as they come in, and early interest is encouraged. We look forward to receiving your application!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Programme Support & Knowledge Director
Contract: Permanent, Full Time
Location: The role can be based in the London, United Kingdom, Ethiopia, Tanzania, Nigeria, Ghana and Rwanda, subject to right to work eligibility in the respective countries.
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: Salaries and benefits will vary in line with the location of the successful candidate and depending on experience.
UK: £75,916 - £79,912 per year with excellent benefits.
Ethiopia: ETB 13544181 - 19864798.8 per year with excellent benefits.
Tanzania: TZS 217215222.3 - 304101311.22 per year with excellent benefits.
Nigeria: NGN 81860262.3 - 106418340.99 per year with excellent benefits.
Ghana: GHS 1200723 - 1681013 per year with excellent benefits.
Rwanda: RWF 95234280.3 - 133327992.42 per year with excellent benefits.
Salaries and benefits for other countries will vary in line with the location of the successful candidate and depending on experience.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Programme Support & Knowledge (PSK) team is a critical and dynamic unit within WaterAid UK’s International Programmes Department (IPD), working across 17 countries in Africa and Asia. PSK is a diverse and motivated group of over 20 technical specialists and advisors committed to bringing sustainable WASH to the world’s poorest and most marginalised people.
About the role
As our Programme Support and Knowledge Director, you will play a key role in delivering our mission by providing strategic leadership to the PSK team and the wider IPD, as part of the department’s SMT. You will also input into organisation-wide initiatives, external collaborations and global networks to drive sustainable change.
In this role, you will:
- Provide strategic and technical leadership to WaterAid UK’s programmes
- Lead the Programme Support & Knowledge Team
- Lead programme learning and knowledge management
- Oversee programme support and capacity development
- Support fundraising, external engagement, partnerships and communications
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Extensive and deep experience in WASH development across multiple contexts
- Strong technical WASH skills – e.g. sustainable rural and /or urban water supply service delivery and management, climate resilient WASH,
- Systems-thinking capability to support transformational WASH programming
- Proven ability to lead strategic, impactful initiatives in large organisations
- Strong understanding of planning, monitoring and evaluation in development
- Experience in knowledge management, learning and capacity development
- Proven experience of developing propositions and donor engagement and
- A track record of leading high-performing teams and supporting change
Although not essential, we’d prefer you to have:
- Working knowledge of French, Portuguese or Spanish
- Experience leading or managing applied research
- Experience establishing and promoting technical standards.
Closing date: Applications close 12:00 PM UK time on December 21st 2025. Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



The Deputy Director of Operations (DDO) supports the Director of Operations and Development (DOD) in ensuring the smooth, compliant, and strategic functioning of the ELSC across multiple jurisdictions, including the UK, Netherlands, and Germany.
The DDO line-manages the Finance and Human Resources Managers and provides operational leadership in compliance, finance, HR, coordination, and employee engagement.
The ELSC has four departments (Legal, Monitor & Research, Advocacy & Communications, and Operations & Development) and five work teams (Britain, Netherlands, Germany, EU, Crimes and Complicity).
The DDO coordinates staff gatherings and internal engagement, including planning the annual in-person all-staff event, managing logistics for departmental and work team meetings, and supporting cross-departmental collaboration.
The role also assists the Director of Operations and Development with meeting facilitation and agenda development, co-facilitates weekly remote all-staff meetings, and supports the coordination of the monthly staff assembly.
This role requires exceptional organisational, interpersonal, time-management, and analytical skills.
REQUIRED EXPERIENCE & QUALIFICATIONS
- Demonstrable experience in a senior operations and/or compliance role (5+ years).
- Experience with Finance, Governance, and Human Resources.
- Strong understanding of British, Dutch, and German legal and organisational frameworks (or ability to acquire this quickly).
- Experience organising events, preferably in more than one jurisdiction.
- Experience with line-management.
REQUIRED SKILLS & ABILITIES
- Demonstrated skills in managing HR and Finance functions.
- Demonstrated skills in line-managing a remote team and excellent interpersonal communications.
- Proficiency in English with excellent written and spoken communication skills (English is the working language of the ELSC).
- Excellent understanding and knowledge of the political and human rights situation in Palestine.
- Facilitation proficiency, both remotely and in in-person events.
- Teamwork skills and flexibility; ability to manage time and competing priorities according to organisational needs.
- Highly organised, strong attention to detail, driven, with excellent strategic planning and problem-solving skills.
- Ability to prioritise and delegate tasks and manage a busy workload.
- Commitment to anti-racism, anti-discrimination, and equal opportunities.
- Willingness to travel and work occasional unsocial hours as required.
- Flexibility within the broad remit of the post.
DESIRABLE EXPERIENCE AND SKILLS
- Graduate in Business Administration, Law, Human Resources, Public Policy, Public Administration, Sociology, or other relevant fields.
- Master’s Degree in a related field.
- Basic knowledge of International and European law.
- Proficiency in German, Dutch, or Arabic.
MAIN DUTIES AND TASKS
Management
- Line manage Finance Manager and Human Resources Manager.
- Schedule regular 1:1 meetings with direct reports, provide guidance on division of tasks, and monitor workload.
- Support direct reports in the implementation of Finance and HR strategy.
Compliance
- Ensure compliance for ELSC entities in the Netherlands, Britain, and Germany.
- Ensure Dutch insurance compliance and associated operational requirements.
- Review and monitor payroll monthly.
- Lead the establishment of a German legal entity, working with external advisors as needed.
- Oversee the British office operations, including the evaluation of office space.
- Conduct a review of office costs and usage.
- Provide administrative and logistical support to the Senior Legal Committee where needed, including facilitation and documentation.
Staff Coordination
- Plan and oversee the in-person all-staff gathering (2026) in coordination with the ELSC executive management team.
- Coordinate the logistics of annual departmental gatherings.
- Organise Work Team gatherings, supporting cross-departmental collaboration.
- Support the Director of Operations (DOD) with facilitation and agenda development for internal meetings.
- Facilitate 50% of Remote All-Staff Meetings (60min, weekly).
- Support the coordination of Monthly Staff Assemblies.
People & HR
- Oversee HR policy implementation and delivery of the annual People Strategy.
- Support the HR Manager in leading HR operations and in the recruitment and induction of new staff.
- Oversee the development of an Organisational Handbook.
- Review and improve the performance review process.
- Establish promotion guidelines to create transparent career progression pathways.
- Maintain and update the Organisational Chart quarterly.
- Review the Organisational Wiki (“The Fridge”) yearly.
Finance
- Oversee ELSC financial operations.
- Support the Finance Manager, providing oversight and strategic direction.
- Ensure effective operation of the Finance Committee, led by the Finance Manager.
- Review and distribute monthly financial reports to Department Heads via the Finance Committee.
- Ensure monthly financial summaries are reported to Work Teams through the Senior Legal Committee.
- Oversee completion of the organisational audit.
- Support short-term investment strategies.
- Monitor and report on operational budgets, ensuring accountability and fiscal responsibility across departments.
- Liaise and coordinate with the ELSC Treasurer Board member.
Training
- Standardise training and qualifications frameworks across departments to ensure transparency, fairness, and consistency in line with the ELSC Pay & Benefits Scale.
- Lead investment in staff training and development initiatives to strengthen organisational capacity.
- Support the qualification and professional development of junior legal staff through structured learning pathways in three jurisdictions with the support of the Director of the Legal Department.
About the role
We are currently looking for an impassioned and self-driven individual to join our activities team to deliver exceptional service to our students, through engaging with the 350+ student groups, which deliver an incredible range of world-class opportunities to their members.
You will act as the first point of contact for student-led groups and will drive improvements of activities and events including administering risk management, facilities, finance, training, and a wide range of administrative processes. A significant part of the post includes supporting the safe delivery of activities through risk management steps and working within our sports partnership to ensure Imperial Athletes sporting activities are safe. You will develop strong communities and networks within the university and maintain key working relationships.
The role sits within the Directorate of Membership Services and the post will have a cross-departmental focus to ensure our training package, volunteer support and all processes are equitable and effective for all student groups.
What you would be doing
The Student Activities Coordinator (Events) is tasked with coordinating the delivery and development of events run by student-led groups.
The role is responsible for ensuring that student volunteers are able to deliver their activities and events safely, and ensure students have a high-quality service and experience on their journey as a volunteer.
The role is responsible for supporting the:
- delivery of student-led groups, tours / trips, and activities
- Development and Support for groups in relation to events and activity
Alongside the Activities Manager, elected Officer Trustees, and the wider activities team, the role will support the delivering of a high-quality support service for student-led groups.
Please job description for full list of duties and responsibilities.
What we are looking for
The successful candidate will be committed to using their skills and knowledge to empower student-group leaders and will have personal experience of higher education. The role will require excellent administration and organisational skills, a methodical approach to managing information and sophisticated interpersonal skills. Ideally you will have experience with event and trip administration, providing exceptional customer care and working with and training volunteers. You will be able to operate with autonomy as well as be able to balance competing priorities.
Please see person specification in job description for further details.
What we can offer you
Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we urge you to get in contact. It’s a brilliant place to work.
As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:
- flexible working hours
- generous pension scheme
- 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
- bicycle loan scheme
- season ticket loan
- health benefits
- excellent professional development opportunities and many more.
More information can be found on the Imperial College Benefits page.
Further information
To apply for the role please complete the online application form.
We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.
Should you require any further details on the role please contact the People team listed on the website.
Closing date: 11 January 2026
Interviews (In-Person) will be expected to take place on 26 and 27 January 2026.
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.
As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.
The client requests no contact from agencies or media sales.
