Internal communications lead jobs in lower clapton, greater london

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

About the role

This is an exciting opportunity to be part of our Virtual Events Team and contribute to the successful delivery of a diverse portfolio of virtual events through effective acquisition campaigns and outstanding supporter experiences.

As Virtual Events Manager (Projects), you’ll help craft meaningful supporter journeys across email, SMS and other channels, using research and insights to inform your approach. You will drive acquisition across the portfolio, using data and insight to improve our digital marketing campaigns as well as actively monitoring the performance of live campaigns. You will be a key contact for our agencies and will develop strong working relationships with them.

A key part of the role involves identifying strategic opportunities to expand our virtual events offering, drawing on market and sector trends to make informed recommendations to the Senior Mass Participation Manager and Head of Mass Participation. You’ll also contribute to the development of our annual budget and help shape the long-term vision for the programme.

Collaboration will be key as you’ll work closely with colleagues across Fundraising, Marketing and Communications to drive internal engagement, boost income and enhance the reach of our virtual events. As line manager to the Virtual Events Executives, you’ll nurture their growth and create a positive, supportive team environment.

The ideal candidate will have a strong track record in delivering engaging supporter journeys and successful digital marketing campaigns. You will be confident in managing mass participation events and using your skills to maximise income, engagement and retention. Have strong relationship building skills to engage with our partner agencies.

If this sounds like you, join us in making a difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recruitment team.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

HR Operations Lead
Location: Covent Garden, London
Hybrid Working: Minimum 60% office-based
Salary: £40,000 - £45,000 per annum FTE
Hours: Part-time, 21 hours per week
Contract: Permanent

Charity People is delighted to be partnering with Society of London Theatre (SOLT) and UK Theatre to recruit an HR Operations Lead. This is a fantastic opportunity to join the central membership organisations for the UK theatre industry and play a key role in delivering an excellent employee experience for a passionate and collaborative workforce.

About SOLT & UK Theatre

Based in the heart of Covent Garden, SOLT & UK Theatre are membership organisations representing theatre producers, owners, managers and operators across the UK. The organisations deliver a wide range of services and initiatives across membership development, audience engagement, and advocacy, including the Olivier Awards, West End LIVE, Theatre Tokens, and key industry campaigns.

SOLT & UK Theatre are committed to equity, diversity and inclusion in everything they do internally and across the sector and actively seek to create a culture where all staff feel supported, valued and able to contribute.

About the Role

The HR Operations Lead will report to the Director of Finance and Operations and will be responsible for the delivery and continuous improvement of all HR operations and processes across the organisation. This is a standalone generalist role, ideal for someone confident in managing core HR functions while building strong relationships across a collaborative team. It offers real variety, autonomy and the opportunity to drive positive change in a purpose-led, creative environment.

Key Responsibilities

• Manage day-to-day HR operations including onboarding, contractual changes and offboarding
• Ensure compliance with employment law, GDPR and internal HR policies
• Act as first point of contact for HR queries, providing timely and professional advice
• Maintain and optimise the HR system (Cezanne) and provide accurate HR data and reporting to senior leaders
• Develop and improve HR processes and contribute to a culture of continuous improvement
• Support recruitment and selection processes, including inclusive hiring practices
• Coordinate learning and development activity in line with the organisational plan
• Lead the annual appraisal and mid-year review processes
• Work closely with the EDI working group to support and implement inclusive practices
• Support payroll and cross-functional operations in collaboration with Finance and IT colleagues
• Maintain up-to-date knowledge of employment legislation and HR best practices

About You

This role would suit an experienced HR generalist with a collaborative approach, who enjoys working in a small, values-led team.

Essential experience and skills include:

• Proven experience in HR operations, ideally in a standalone or SME setting
• Strong knowledge of UK employment law, including the Equality Act
• Ability to manage systems and use HR data to generate insight
• Confident communicator with excellent interpersonal skills
• Skilled in process improvement and implementing best practice
• Experience supporting inclusive recruitment and staff development
• Detail-oriented with strong organisational and time management skills
• CIPD Level 5 (or equivalent experience) preferred

A background in the charity, arts or creative sectors would be beneficial but is not essential.

How to Apply

Tatiana Ostara at Charity People is managing this recruitment on behalf of SOLT. Please send your CV and Cover Letter when applying for the role. Applications will be reviewed on a rolling basis, early applications are encouraged.

Closing date: Tuesday 9^th July, 17:00

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Are you a keen problem solver with a talent for planning and coordinating high-level meetings?  

As our Medical Operations Officer, you’ll play a key role in ensuring our operations run efficiently and strategically enabling our medical teams to deliver maximum impact in cardiovascular science and patient care.

You’ll plan and coordinate high-level meetings, manage logistics, and work closely with the Portfolio Manager to support strategic planning and performance reporting. Your work will directly contribute to the success of our research and health programmes, helping us save and improve lives.

Key responsibilities

• Operational Delivery: Lead the coordination of key meetings with internal and external stakeholders and our biannual directorate all staff meeting with 100+ attendees.
• Meeting & Activity Coordination: Manage logistics for internal and external meetings—diary coordination, venue booking, travel arrangements while supporting with the preparation of agendas, capturing minutes, and tracking actions.
• Planning & Performance Insight: Work with the Portfolio Manager to gather and analyse data that informs strategic planning and performance tracking. Help develop planning materials and monitor progress.
• Cross-Directorate Collaboration: Work with colleagues across Research, Health, and other Directorates to support the successful delivery of BHF’s strategy.
• Operational Excellence: Maintain accurate organisational charts, distribution lists, and communication channels. Support onboarding of new staters by managing clear, informative resources.

This is a high-impact role where your operational delivery will help align planning, performance, and ensuring the right decisions are made and implemented effectively.

About you

You’ll be confident, highly organised with a strong background in administration, project coordination, and operational delivery. You'll also be used to working at pace, managing competing priorities, and keeping things on track with precision and calm.

With experience coordinating meetings and events, managing complex diaries, and supporting senior leaders—ideally at Director level, you'll be adept at handling sensitive information and skilled in supporting the preparation of agendas and meeting notes with input from both internal and external stakeholders.

Digitally fluent, you’ll be confident using Microsoft Word, Excel, and PowerPoint to produce high-quality documents reports, and presentations. With a sharp analytical mindset and keen attention to detail, you'll also have experience of interpreting data and translating it into clear, insightful reports that resonate with both technical and non-technical audiences.

A natural collaborator and excellent relationship builder, able to influence effectively and align stakeholders around shared goals, you'll bring strong organisational skills and a proactive, solution-oriented approach.

Ideally, you’ll also bring knowledge of the UK medical research charity, health, or academic sector—and a genuine interest in the British Heart Foundation’s mission and values.

Working arrangements

This is initially a 14-month fixed term contract with the potential to be extended for longer. 

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

About us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

Interview process

The interview process may take place in-person or virtually via MS Teams.

The Research Officer role enjoys a varied workload and brings the opportunity to work with autonomy and develop new skills within a friendly and dynamic team. You will work on a broad range of projects, including being involved with our grant management processes, working closely with the Research Officer and the Acting Head of Research. The post-holder will also work closely with other departments across the charity, including producing engaging research communications content for print, online and social media, and will also have the opportunity to interact with senior researchers, clinicians and people affected by sarcoma.

This is an ideal role for someone with a scientific background and an active interest in research management, and it offers the opportunity to make a real impact for people affected by sarcoma and their families.

Benefits

• Flexible working options including hybrid working
• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group

Our Values

• Pioneering we are leading the way to a better future for the sarcoma community.
• Together we are creating a community to make a difference for all those affected by sarcoma.
• Expert we use our expertise in understanding sarcoma to deliver better outcomes.

Duties and Key Responsibilites 

Sarcoma UK’s research programme

• To support Sarcoma UK’s grant application processes under guidance from the Acting Head of Research. This will include calls for proposals, identifying expert peer reviewers, administering a high-quality peer and lay review process, communication with applicants and potential applicants, administration of grant awards and supporting patient involvement.
• To provide support to the Grant Review Panel and Research Strategy Committee, including organising meetings and preparing minutes.
• To manage Sarcoma UK’s portfolio of active research grants, under guidance from the Acting Head of Research. This will include administration of newly awarded grants, monitoring progress of current grants, oversight of grant finances and reporting on final outputs.
• To support opportunities for patient involvement within the research programme, including managing a network of lay reviewers and facilitating new opportunities, with support from the Patient Involvement Coordinator.
• To support new developments in Sarcoma UK’s research programme, including organising and attending events, collaborative funding calls and initiatives to support early career researchers. 

Research Impact and Communications

• To monitor and gather outputs and long-term impact of research grants funded by Sarcoma UK and support in ensuring these are shared with internal and external audiences.
• To plan and produce engaging and reactive and proactive communications about sarcoma research, including website, social media, written and video content, working with the Acting Head of Research and Communications Team to ensure our research activities and outcomes are shared with the sarcoma community and wider public.
• To proactively engage with grant holders to gather impactful insights and to support engaging communication about sarcoma research.
• To regularly review and update Sarcoma UK’s website with progress updates on research grants and promote funding opportunities.
• To support work undertaken by the Fundraising Team where required, such as lab tours and supplying information about funded grants for donor reports.

External relationships

• To be a point of contact for Sarcoma UK grant holders and their host institutions.
• To maintain positive relationships with Sarcoma UK’s research panels, potential grant applications, researchers and clinicians, and the wider sarcoma research community.
• To work directly with a range of people personally affected by sarcoma to place the voice of lived experience at the heart of our research programme.

General

• To support the integration of the research programme across Sarcoma UK.
• Attend Sarcoma UK events and contribute to the wider work of Sarcoma UK.
• Travel occasionally to meetings and events. Occasional evening or weekend work may be required (time off in lieu will be given).
• Work flexibly and collaboratively in a dynamic environment, undertaking other duties as required to support the wider operations of Sarcoma UK.

We’re looking for an ambitious, experienced fundraiser to lead our corporate partnerships. You’ll shape and deliver our strategy, secure new high-value relationships, and work across teams to build meaningful, long-term partnerships with like-minded companies. This is a fantastic opportunity to take ownership of an area with great potential. If you're proactive, strategic and confident working both independently and collaboratively, we’d love to hear from you.

Job Purpose
• Leading the development and growth of corporate fundraising and corporate partnerships
• Create, develop and deliver the corporate fundraising and partnerships strategy
• Identify, cultivate and steward corporate partnerships

Main Responsibilities
1. Develop and implement a corporate fundraising and partnerships strategy

2. Shape and implement the wider Fundraising Strategy in collaboration with the Director and SLT.

3. Lead income forecasting, budget setting, reporting and analysis, ensuring alignment with financial goals.

4. Lead a proactive acquisition approach and drive new business activity and secure at least five-figure partnerships and donations

5. Build and maintain a strong, diverse pipeline of corporate prospects

6. Work with teams across the organisation to develop and prepare tailored cases for support, proposals and reports and bespoke updates and communications to donors

7. Personally identify and manage a portfolio of key relationships

8. Monitor income performance and provide timely reports and analysis, including reporting to the BC board and the BC Trading Company Board

9. Negotiate and deliver partnership agreements ensuring delivery against agreed targets and a good return on investment for the charity.

10. Update and maintain records of all business and corporate approaches, communications and agreements on the CRM and appropriate files.

11. Where required develop and/or follow policies and procedures on due diligence, data management, account management, stewardship, and reporting.

12. Represent fundraising in the development and use of CRM systems and insight tools.

13. Collaborate with Finance to ensure accurate income coding, reporting, and regulatory compliance.

14. Line-manage and support the Corporate Fundraising Officer, driving performance and innovation through a solution focused approach.

15. Manage external agencies and ensure contracts meet compliance and strategic needs.

16. Actively contribute to SLT and organisational strategy, projects, and decision-making.

Our Foundation

We are an independent charitable organisation working to build a healthier UK. Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity, and helps build a stronger society. Yet good health remains out of reach for too many people in the UK and services are struggling to provide access to timely, high-quality care. It doesn't have to be like this.

Our mission is to help build a healthier UK by:

1. Improving people's health and reducing inequalities
2. Supporting radical innovation and improvement in health and care services
3. Providing evidence and analysis to improve health and care policy.

We aim for excellence across our work and will achieve this by producing research and analysis, shaping policy and practice, building skills, knowledge, and capacity, and acting as a catalyst for change. Everyone has a stake and a part to play in improving our health. By working together, we can build a healthier UK.

 About the role

As a Principal Data Analyst in the Improvement Analytics Unit (IAU), you will collaborate with Senior Analytical Managers and Assistant Directors to develop and deliver an ambitious programme of work evaluating major health initiatives. You will lead IAU projects, support team members, and build relationships with key stakeholders at both local and national levels.

Initially the postholder will work predominantly within our growing technology-enabled change (TEC) evaluation programme. The TEC programme involves the causal evaluation of interventions or pathway changes in health and care enabled by innovative technology. The postholder may also work on projects on other programmes of work, including primary care and health system performance. Ideally the postholder will have experience of evaluations of new technologies or technology-enabled service change in health or care.

Managing multiple projects, you will identify, design, and take responsibility for the execution of new projects in collaboration with both internal and external stakeholders. You will lead and mentor Senior Data Analysts and Data Analysts and support their professional development. You will ensure all analyses and reports are of the highest quality and effectively communicate findings to diverse audiences. You will provide expert advice on causal analytical methods and study design, particularly relating to technology-enabled change.

How to apply

Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more. If you would like to apply, please submit your CV, and using no more than 900 words answer the following application questions:

1. By the time when you managed multiple projects simultaneously how did you prioritise task and ensure deadlines were met?
2. Give an example of how you have provided leadership and mentorship to a team of analysts, to ensure high quality analysis and reporting?
3. Provide an example of a project where you collaborated with both internal and external stakeholders, how did you ensure effective communication or research findings to diverse audiences including policymakers and healthcare professionals?
4. Tell us about your experience using statistical methods, including any casual inference methods?

Our commitment to Inclusion and Diversity

We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible, and supported environment, to ensure that we can make the best appointment for each job on merit.  We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us. We have identified three diverse groups, in particular, we want to achieve a better balance across our organisation between men and women, increase representation of people from black and ethnic minority backgrounds and recruit more people with disabilities.

As part of this commitment, we particularly welcome applications from these groups. Apply to join our team and let's work towards building a diverse and inclusive workplace together. Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.

Closing date: July 2, 23:00

Interview date: July 17 or July 22, 2025

*Interviews will take place in person

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

This Service Designer role primary focus will be partnering with the Service Transformation team to redesign and scale key support services – such as clinical trials support, direct referrals, health professional education programmes and outreach to underserved communities.

You’ll apply Service Design tools and methods to live projects, helping teams understand user needs, map journeys, prototype ideas and test improvements in practice. While your day-to-day work will sit within service transformation projects, you’ll also act as a connector to the wider digital team – bringing in the UX Designer, Content Designer and Innovation Lead as needed to ensure the right expertise is embedded at the right stage.

This is an exciting time to join a team committed to inclusive design, real-world impact and practical innovation.

Expected travel to London as required, on average 2-4 times a month but may vary and will sometimes be multiple days consecutively, in sprints.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy, we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

Dartford Borough Council and Sevenoaks District Council are seeking a Senior Auditor to join their collaborative Internal Audit Partnership. This pivotal role offers the chance to deliver accurate audit services, mentor junior colleagues, and contribute significantly to the governance and risk management of the two local authorities.

As a Senior Auditor, you'll be responsible for:

• Conducting work in accordance with Public Sector Internal Audit Standards (PSIAS)
• Delivering a personal audit plan focused on complex areas, providing valuable advice and assurance to both Councils each year
• Leading and supervising audits conducted by Auditors and Trainees, ensuring quality and adherence to professional standards.
• Mentoring and coaching junior team members, supporting their growth and development with a proactive, growth-mindset approach.
• Taking responsible for reporting on the follow-up of agreed audit actions and recommendations.
• Undertaking high-profile strategic projects and thematic reviews to deliver added value consultancy.
• Liaising with senior managers from both organisations to provide expert insight and guidance on internal control, governance, and risk management.
• Able to step up and deputise for Audit Manager and attend senior management meetings

As a Senior Auditor you will have:

• Recent, proven risk-based Internal Audit experience.
• A CIA/PIIA qualification or equivalent level of experience.
• Excellent communication, presentation, and written skills.
• Strong analytical skills to draw detailed conclusions from complex data.
• Knowledge or understanding of working in a regulated environment 

Are you a creative communicator with experience in engaging online audiences through scroll-stopping content? Do you have experience in managing websites and social media channels?

We have a vacancy for a Digital Content Officer to join the Froebel Trust on a full-time, permanent basis.

This is a new role, which will play a key part in building the Trust’s digital presence, helping us expand our reach, diversify our audience and future-proof our content. We are looking for someone who is able to think creatively with strong digital communication skills and experience and a curiousity and/or experience in using AI.

The purpose of your role

We are looking for a proactive policy and corporate affairs professional to join the Police Now team and play a key role in shaping understanding of our programmes, build support amongst stakeholders, and lead the conversation on police reform and culture change. 

Police Now’s mission is to transform communities, reduce crime and increase public confidence in policing.  You will be instrumental in identifying and offering great opportunities to showcase the best of Police Now's work with Ministers, officials, MPs, Peers, committees, All-Party Parliamentary Groups, and other policy stakeholders and influencers.  You will use your skills in advocacy and effective communication to increase awareness of and support for what we deliver, and be an effective partner to the Government demonstrating delivery of their 13,000 neighbourhood policing pledge and the difference good local policing makes to communities.

What you’ll do – the key responsibilities

•Establish yourself within Police Now as a source of expert political advice and guidance in handling sensitive issues and relationships, working to protect and enhance our reputation. 

•Be curious about police reform, be actively contributing on external thinking about this and ensure PN colleagues are kept abreast of key developments.

•Maintain the day to day relationship with the Home Office including organising meetings, submissions, paperwork and evaluations.

•Provide expert policy advice to officials at the Home Office, other Government Departments, and Parliamentarians on the work of Police Now through contributions to White Papers and Committee Investigations. 

•Be proactive in looking for opportunities for Police Now such as organising visits, participating in roundtables, and playing an active role in relevant conferences.

•Ensure that Police Now fulfils its obligations to Government in return for public investment and is responsive to the needs of the Home Office and other organisations. You will provide accurate information for answers to Parliamentary Questions in a timely manner, input for Ministerial briefings and correspondence, and advice on police and skills policy issues to the Government as appropriate.

What you’ll need – the person specification

•Experience of influencing and advocating within a policy and public affairs environment, you will be confident in communicating with senior stakeholders.

•Engage Ministers, MPs, Mayors, Police and Crime Commissioners and their teams in a way that enhances Police Nows reputation as an expert, insight-led organisation with a strong record of delivery that represents excellent value-for-money.

•You will have a strong understanding of Westminster, Whitehall and the Mayoralities and build good working relationships with key decision-makers.  Some experience of media handling around public policy issues is desirable as you will work closely with the Media and Communications team at Police Now.

•Essential skills are the ability to write well, communicate effectively and be confident in engaging senior stakeholders.  A demonstrable interest or background in policing or related public services would be of assistance in working with internal stakeholders.

•Above all, you must demonstrate for a passion the Police Now mission, be proactive in identifying opportunities to share Police Now's impact, and be a great team player.

Location: Camden Head of Office/WFH (with travel to service locations as required)

Salary: £27,007 - £27,924 FTE  (Pro-rated to £16,204.30 - £16,754.40 based on 3 days a week)

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 22.5 hours per week (Part time)

Contract: Permanent

Closing Date: 13th July 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as our Volunteer & Service User Involvement Administrator at Solace Women's Aid.  

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

We are seeking a Volunteer & Service User Involvement Administrator to play a vital role in supporting the implementation of our 5-year strategy, which places service user involvement and volunteering at its core. This role is key to ensuring that the voices of service users, volunteers, and women with lived experience of VAWG are actively captured, organised, and integrated into the development of our services, operational activities, and strategic direction.

About the Role

The key responsibilities of the Service User Involvement Administrator are:

• Provide high-quality administrative support to the Volunteer & Service User Involevment Coordinator across all areas of service user and volunteer engagement.
• Support the recruitment, onboarding, and exit processes for volunteers and service user involvement activities, including processing DBS checks, references, and welcome packs.
• Maintain accurate and up-to-date records on volunteer and service user engagement databases and spreadsheets.
• Prepare agenda’s, correspondence, newsletters, and recruitment materials as required.
• Assist in planning and coordinating events, focus groups, training sessions, consultations, and board meetings.
• Manage invitations, bookings, and logistics for internal and external meetings or workshops involving volunteers and service users.
• Take and circulate clear and concise minutes and action points.
• Draft and disseminate regular communications, including newsletters, reminders, surveys and feedback forms.
• Ensure information is accessible and aligned with Solace’s inclusive and psychologically informed frameworks.
• Manage the inbox of service user involvement and volunteer queries and escalate as necessary.
• Ensure all volunteer and service user information is managed confidentially and in line with Data Protection regulations.
• Keep volunteer and service user training, DBS, and participation records up to date.
• Support in monitoring engagement levels and preparing basic reports or summaries on SUI and volunteering.

About You

To be successful in the role of Volunteer & Service User Involvement Administrator you will be motivated, pro-active and supportive, with a strong commitment to person-centred work, volunteering and service user involvement, you will also need to bring with you the following skills and experience:

• Actively engage service users to contribute to the enhancement of service delivery
• Collaborate closely with the Service User Involvement and Volunteering Coordinator to support services in strengthening their approaches to service user involvement and co-production
• Assist the Coordinator in facilitating inclusive and effective volunteering recruitment processes
• Demonstrate strong communication skills and the ability to connect with diverse individuals across a range of settings

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. 

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

Please apply via the recruitment portal by submitting your CV and Supporting Statement (maximum 1000 words) outlining your interest in working for Solace and explain how you meet the criteria set out in the Job Profile Document.

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. 

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

This is a standout opportunity to work with a globally respected organisation whose analysis and insights inform humanitarian response, policy, and peacebuilding.

Applications are open to those who meet the person specification below and are within, or close to, GMT or EST time zones. 

A leading international organisation is seeking a confident, client-focused Account Manager to steward a portfolio of high-value public sector clients.

This remote-first non-profit's work enables governments, NGOs, and multilateral institutions to make timely and informed decisions. With a reputation for rigour, transparency, and impact, the organisation plays a key role in supporting those addressing the world’s most complex crises.

As the dedicated Account Manager, you’ll manage a diverse portfolio of government and intergovernmental clients. These are well-established relationships, with account values ranging from $50k to over $1.4m. With a current portfolio worth $5m and a target of $7m by 2026, this is a key hire, critical to sustaining the organisation’s impact.

You’ll act as the primary liaison post-sale, owning renewals, client engagement, procurement navigation, and usage optimisation. You’ll support the full lifecycle of account management, from contract renewal and compliance to upselling and client success. The portfolio includes a mix of active and developing accounts, offering plenty of scope to deepen relationships, increase engagement, and drive strategic growth. This role is ideal for someone with experience in public sector licensing, data services, or subscription-based partnerships.

As Account Manager, you will: 

• Manage a portfolio of public sector accounts, including government bodies and multilateral institutions
• Lead renewals, procurement coordination, and contract amendments with precision and confidence
• Identify opportunities for account growth and present tailored solutions to increase value
• Deliver training and guidance to help clients fully utilise the organisation’s tools and services
• Coordinate with internal teams to address client needs
• Re-establish contact with lapsed accounts and improve overall relationship depth
• Track usage and maintain detailed CRM records to support internal reporting and performance reviews
• Ensure strong account hygiene, compliance with client requirements, and high satisfaction levels

Essential criteria

Only applicants whose CV's match the criteria below will be contacted. A cover letter is not required for application at this stage - please only use the cover note section on CharityJob to clarify relevant experience in the areas below, and only if needed. A cover letter will be required for formal application - guidance and support for this will be provided to suitable applicants. 

• You already work within an within an international development charity/NGO and have extensive experience in account management or revenue partnerships, especially with public sector clients
• You have thorough knowledge of government procurement, compliance, and budgeting cycles
• You are able to evidence success in managing large or complex accounts with multiple stakeholders
• You have experience in data, SaaS, or service-based nonprofits—particularly those selling tools or licenses
• You bring a track record of excellent relationship-building, including with previously disengaged or complex accounts
• You have strong organisational skills and attention to detail in a fast-paced, remote environment
• You are confident communicating value and renewal strategy to senior client contacts
• You are proficient in using CRM systems such as Salesforce
• Your time zone is GMT or EST (or very close to)

Operation Christmas Child UK (OCC) has implemented a strategic volunteer ministry, investing in teams of volunteers who will multiply themselves and hugely extend the reach of OCC’s mission.

OCC is the world’s largest shoebox appeal where Samaritan’s Purse, together with local churches here and overseas, distributes from the UK 1/4 million gift-filled shoeboxes annually to children in need overseas and in so doing demonstrates God’s love in a tangible way while sharing the Good News of Jesus Christ.

A resourceful and energetic Regional Manager is needed to recruit, select, equip, and lead teams of volunteers throughout the 32 London boroughs.

You will be passionate about developing others towards highly effective ministry, teamwork and increased personal competency.

You will also directly engage churches to participate in OCC in areas not yet covered by Connect volunteers. A special opportunity will be engaging London churches that have partnered with our sister ministry, Billy Graham Evangelistic Association for the June 2025 God Loves You Tour London.

You will be confident to take initiative with people and projects and also have good administrative and organisational skills. You will also enjoy envisioning the numerous volunteers who participate in the OCC shoebox appeal each year.

You will enthusiastically support the Christian purposes of OCC and Samaritan’s Purse and be committed to the value of well-equipped volunteers and to developing them further. Candidates will have proven people and project management and administrative experience in the workplace and be educated to A levels or ideally Degree level.

This role is based in region, and so prospective candidates should currently live in the region and provide their own transport for which defined expenses will be paid.

In accordance with the Equality Act of 2010 and due to both the nature and context of the role there is an ‘occupational requirement’ for the post holder to be a committed Christian. The job holder should be committed to the purpose of Samaritan’s Purse and be able to demonstrate enthusiasm for the Christian purposes of the organisation and be able to live out, hold to, support and contribute to its Christian ethos.

Position: Income and Gift Aid Accountant Assistant
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £26,384 per annum plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*you’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We are looking for an enthusiastic and motivated Income and Gift Aid Accountant Assistant to help us make sure every penny counts in our mission to stop MS. You'll play a key role in managing our income processing and supporting Gift Aid claims to help us maximise the value of every donation.

You'll ensure that donations recorded in our CRM system match the funds received, resolving discrepancies and supporting our income processes to run efficiently. Working closely with our Customer Services and Fundraising teams you’ll be at the heart of making sure our financial data is accurate and robust.

You’ll also assist with preparing and checking Gift Aid claims, helping us claim back vital extra funds at no additional cost to our supporters. Your detail driven approach will help us continue to build a strong and transparent foundation for everything we do.

To succeed in this role, you’ll need a good understanding of financial accounting principles, strong Excel and IT skills, and a collaborative problem-solving approach. Excellent communication and organisational skills will also be essential as you work closely with teams across the organisation to ensure our income records are accurate and efficient.

If this sounds like you and you're looking for an opportunity to grow your skills, along with experiencing challenges and a shared purpose, then we’d love to hear from you.

Closing date for applications: Friday 11th July 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.