It applications manager jobs

Working within the Money Advice Team (Community Debt)

Casework – The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions. This includes but is not limited to, dealing with emergencies, making use of the Breathing Space scheme, making offers of repayment, drafting financial statements, advising on insolvency options and providing budgeting advice. They will ensure that income maximisation is carried out and refer to other in-house advisers or specialist agencies as appropriate.

They will be required to act for the client where necessary and communicate with third parties to progress a case.

Advice will be delivered through a variety of channels including face to face (drop-in and appointments), telephone or digital channels and must conform to the Citizens Advice Quality of Advice standards and funder requirements.

The post-holder will work to individual targets that must be met in order to contribute to team targets.

Shop Manager - Wimbledon

Permanent, 35 hours

Starting full-time salary £23,581.58 a year + an additional £2,000 market supplement.

Wimbledon shop - 84 The Broadway, London, SW19 1RH

Join Our Community

Would you like to work at the heart of your local community? Are you motivated to inspire and support a team of volunteers? Do you have retail experience and are ready for the next step in your career?

If so, this could be the opportunity for you.

The role

As Shop Manager of Scope’s Wimbledon shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different

In this role, you’ll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you’ll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience. In this role you will:

· Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.

· Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms

· Recruit, manage and develop paid colleagues and volunteers within Scope’s HR and operational policies and procedures and build a strong team

· Work collaboratively with the Assistant Shop Manager

For more information about the role’s responsibilities, and the skills and experience required please visit our website. 

About you

We’re looking for someone who has:

· Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.

· Commercially aware and able to spot opportunities

· Be able to lead and support people

· Customer-focused, with a can-do attitude

· A team player with strong work ethic

· Accurate and detail-oriented

· IT literate and numeracy skills

We welcome applications from people with lived experience of disability and from all backgrounds.

We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.

Please make sure you explain in your application, with examples, how you can meet these important skills.

Working in our shops

Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.

Shop hours

Scope shops are open every day. Some weekend and Bank Holiday cover is needed.

Full-time: 35 hours per week, five days out of seven

Part-time: Weekly hours on a seven-day rota

Additional Information

In line with UK legislation, we are only able to accept applications from individuals aged 18 or over. This is because the role may involve working alone in the shop without other staff present.

You must be eligible to work in the UK to apply for this vacancy. Scope is not able to offer visa sponsorship.

Anonymised applications

We use an anonymised shortlisting process as part of our commitment to equality, diversity, and inclusion. All advertised vacancies require a CV and the completion of a short application form.

Our values

Pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Our promise to disabled people

We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.

As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who meet the essential requirements for the job. To do this, tick the box in your application to say you are applying under the Offer an Interview Scheme (this used to be called the Guaranteed Interview Scheme).

If you need any changes or support during the recruitment process, please email us via our website.

You can also find more details about asking for adjustments at interview on our website.

Important to know

· You must meet all the essential requirements listed in the job description.

· If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria.

Equality, Diversity and Inclusion

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 35 days annual leave

· flexible working (where we can)

· company pension

· excellent training and career development

· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues

· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

Please note that successful candidates will be subject to an enhanced DBS check.

We welcome all applications by 11:59pm GMT on Friday 30 January 2026.

About you:

Your friends know you as know you as empathetic, compassionate, and non-judgemental.

Employers view you as professional, personable, and a good communicator who is able to prioritise and deal with challenging situations. You are able to inspire and motivate people to take action and improve themselves. You see yourself as self-aware with a strong degree of emotional intelligence and you want to make a difference in the lives of others.

Perhaps you are already aware of the challenges faced by people experiencing homelessness and understand how to support them. You may have gained this knowledge as a volunteer, through a previous job, or from your personal lived experience.

If all this sounds like you then you could make a great addition to our fantastic support team here at Homeless Oxfordshire.

About The Role:

We are recruiting for two vacancies within this service. As an advocate for our clients who may experience homelessness as a result of a hospital visit, we will expect you to lead on the case management of these clients. You will work in partnership with other agencies to create holistic, caring and personalised support plans for them. Our clients usually have a range of support needs that might impact their experience of homelessness. This includes mental health problems, social isolation, challenging behaviour, finance and debt, alcohol and drug abuse and you will be working with them to achieve outcomes that include move on.

You will ensure their voices are heard and make them aware of available support to them including maximising this support. It is important to let you know that at times this role is tough, but most of the time it is very rewarding when you see the difference you make in the lives of others.

Main Responsibilities Of The Job:

• To be part of a team running of a new and dynamic service assessing and managing risk for individuals and in the service.
• Ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire policies and procedures.
• To work in partnership with other agencies to ensure the delivery of holistic wrap around support.
• To work in partnership with Connection Support Step provision and Out of Hospital Team.
• To work with other agencies to provide client centered support & risk management plans for clients with complex needs to identify work towards a suitable move on option within 6 weeks.
• To be a supportive and effective part of the team working as part of a rota including evenings and weekends.
• Report any safeguarding concerns without delay in line with procedures.

To make and maintain Housing Benefit claims.

• Manage challenging situations in line with procedures and to ensure the safety of yourself and others.
• Ensure that IT systems are updated as required and concise record keeping is completed promptly.
• Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community.
• To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.
• Comply with Homeless Oxfordshire’s policies and procedures.
• Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
• Contribute to the work of the broader team.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

Open To: People wanting to work weekends. This role is a shift and rota'd role that includes weekends, bank holidays, early and late days.

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate.

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

Job Title: Engagement Manager

Contract: Full time with an option of working one day per week from home

Hours / Weeks:37.5 hrs pew week

Salary: £37,694 - £46,049

 · Are you energised by new and meaningful connections?

· Does the chance to work creatively and inspire others motivate you?

· Are you excited by the idea of a role you can make your own?

Worcester College is recruiting for the key, senior role of Engagement Manager to be part of its Development and Alumni Relations team of seven. This is a vital role as we seek to deepen and expand connections with the College’s donor and alumni community. The Engagement Manager will be responsible for the development and delivery of an engagement strategy which aims to build relationships with alumni and donors to lead to greater involvement with the College through the giving of funds, time and expertise, to give donors a strong sense of the positive impact of their generosity, and to bring potential major donors closer to the areas of College life that require financial support.

At Worcester we have worked extremely hard to foster deeper engagement with alumni and feedback from our community has been very positive. We are seeking a team member who can bring rigour and focus in order to build on this strong foundation, bringing a proven track record in strategic thinking, effective relationship building, strong attention to quality and detail and project management skills. The role is varied and would suit someone who understands the value to the fundraising programme of creating meaningful connections, with the drive and creativity to deliver an innovative and successful engagement programme. The role gives the opportunity to build on relationship fundraising knowledge and experience through working personally with a portfolio of donors to develop relationships and grow their philanthropic giving to the College.

The Development and Alumni Relations team works in spacious offices in the heart of Worcester College overlooking some of the most beautiful gardens in Oxford. As a team we enjoy a strong sense of purpose and shared success.

Further details of the role and person specification can be found through the document attached in the job advert on our college website.

Application process: Please apply following the link on our website.

 Interview date: Week starting 2nd February 2026

If you are offered the post, the offer will be subject to standard pre-employment checks including Right to Work, proof of identity and two references (including your most recent employer).

Worcester College is equal opportunities employer and welcomes applications from all suitably qualified candidates from all backgrounds. Worcester College actively welcomes diversity amongst its staff and students. As a Disability Confident employer, all reasonable adjustments will be made to the recruitment process, working arrangements and/or environment to accommodate applicants with any form of disability.

Please note that we hold the right to close this vacancy prior to the end date if a suitable candidate is found.

We’re looking for a flexible, adaptable and creative Funding expert to join our talented team of Development Managers, supporting local organisations and residents and helping the voluntary, community, faith and social enterprise (VCFSE) sector to grow and thrive.

You will be engaging directly with frontline voluntary and community groups, providing fundraising advice, bid-writing support, bid reviews, funding searches and signposting, and training. You will also develop partnerships with other local agencies to better support the local voluntary sector and influence funders, and identify local funding development needs to help inform our training programme for voluntary groups.

You’ll bring experience in developing fundraising strategies within the VCFSE sector, an understanding of the governance issues that could be barriers to successful funding applications and how to overcome them, and knowledge of funder priorities that groups should be aware of.

In return, we offer flexible, hybrid working options, a free Employee Assistance Programme, and up to 7.5 hours of volunteering leave per year.

For more information about the role, or to apply, please visit our website by clicking the button on this listing.

Overview

We’re looking for a strong bid writer to join our successful national Business Development Team as a Business Development Officer. This is an excellent opportunity to grow your career in business development within a successful team that prioritises social impact, development and progression. We’d particularly like to hear from people that have experience of writing high-scoring drug and alcohol service bids.

Location: London, Brighton, Manchester or Leeds.

Salary: £37,184.91 – £39,891.91 per year. If you’re based in London, you’ll receive an additional £4,133.14 per year - Inner London Weighting.

Contract: Permanent.

Responsibilities

About the role

Change Grow Live is a health and social care charity. Across the country, we support people to make positive changes in their lives, including around drug and alcohol use, smoking, homelessness and criminal justice.

As a Business Development Officer, you’ll play a key part in helping us secure new contracts and deliver high‑quality services for adults, children and young people. You’ll work with colleagues across the organisation to develop excellent written material for bids and proposals. This role offers a great opportunity to learn and develop while using your established skills, and you’ll be encouraged to take on more responsibility as you progress.

Your day-to-day will include:

• Writing and editing multiple complex bid responses within live tenders
• Working with colleagues across the organisation to gather information and evidence
• Project managing smaller bids and proposals with support from a Senior Business Development Officer or Business Development Manager
• Completing online research, analysing data and collating evidence
• Creating presentations, diagrams and reports
• Helping improve how we do things.

About you

We’re looking for candidates with proven experience of writing tenders, proposals or grant applications, or writing in other professional or academic environments, for instance journalism, research or marketing.

You are:

• A highly competent communicator with excellent writing skills
• Able to analyse data and interpret evidence, with good IT and research skills
• Solution-focused, creative and proactive
• Happy to give and receive challenging feedback
• Collaborative and contribute to a positive culture team
• Ready to work hard to deliver on CGL’s values and mission.

What we offer

You’ll be able to access structured training, development and mentoring as part of a supportive team. There’s a clear progression pathway within the team, from Officer to Senior Officer, Manager, Senior Manager, Deputy Director, and Director. Several of our current Seniors and Managers were previously in the Business Development Officer role.

We also offer:

• The option to work from home for some of the week
• Wellbeing support, including an employee assistance programme and an hour each week for wellbeing activities of your choice (find out more here).

We want our workforce to represent the diversity of the people and communities we work with. We pride ourselves on an inclusive and supportive workplace, evidenced through our Investors in People silver status.

We’re happy to consider any reasonable adjustments that you need to be successful. Please let us know in your application or at any stage of the process if you would like to discuss this.

Before you apply

In the application portal, there’s a section called ‘how you meet the criteria for the role’. This is your chance to tell us about why you’re a good fit for this job – we won’t be able to consider your application unless it’s filled in. Please explain how you meet each of the person specification criteria (listed at the end of the job description). Use clear examples of your experience (this link contains some useful guidance). As guidance, written statements should not exceed 1,000 words. You can address multiple criteria together where you think it makes sense.

Interviews will be held 16th – 23rd February 2026 via MS Teams. We’ll also ask shortlisted candidates to complete a written task online during this timeframe, at a time of your choice. We may hold a pre-qualification stage task (e.g. presentation) depending on the number of applicants.

We encourage applications from individuals who may not meet every requirement but are excited about the role. We value lived experience of substance use, homelessness, and/or multiple disadvantages.

We’re a Disability Confident Committed employer. Under our Disability Confident interview scheme, we will offer an interview to disabled candidates where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. Please confirm in the ‘how you meet the criteria for the role’ part of the application if you are applying under this scheme. We will provide reasonable adjustments as needed.

Check the job description and team explainer for more information. You can contact Yasmin Gilders to discuss this role further.

What our people say

Kitty, Business Development Officer:

“What was your route into your current job? I graduated with an English Literature degree in 2019 and started out as an Editorial Assistant in publishing. Furloughed during the pandemic, I took the opportunity to complete a master’s in English Literature before moving into medical communications, where I also worked as an Editorial Assistant. While I enjoyed the work, I wanted a role that allowed me to get more involved in the research and writing, which led me to join CGL as an Assistant Business Development Officer in 2023. After gaining bid writing experience, I started as Business Development Officer in 2024.

What are your favourite parts of the job? I love how varied the job is. One day I might be deep in research, whether that’s desk-based or visiting a service in person, while the next I’m writing and editing responses for a live bid or even creating visuals. No two days are the same, and variety keeps the job exciting.

How would you describe the team? The team is incredibly lovely and supportive. There’s always someone ready to offer help, share advice, or even just have a quick chat, which makes it a really positive and collaborative environment to work in.

What were your highlights from last year? Being part of the team that won the Blackpool contract. We all invested a lot of time and effort into it, and the whole organisation was excited by the outcome.

Is there anything you would say to someone considering applying? Go for it! It’s a fantastic role within a supportive, friendly team, and there’s so much variety and opportunity to learn. If you’re considering applying, you won’t regret it.”

Holly, who progressed from Business Development Officer to Senior Business Development Officer last year:

“What are your favourite parts of this work? The amount we learn from bid to bid. No two services are the same and I’m constantly coming across amazing individuals, teams and interventions. Being part of a team that helps share and celebrate great work, and support other services to implement new and exciting initiatives is really rewarding.

How would you describe the team? Helpful, real and full of knowledge. Everyone comes from different backgrounds and is happy to share their skills, knowledge and learning. I’ve never felt like I’ve asked a silly question, and I don’t feel like I must put a on ‘work mask’.

What were your highlights from last year? Becoming a Senior and working across 7 different bids or direct awards last year. It was busy but I learnt so much, made some great connections with people across the organisation and feel excited for 2026.”

Salary Range (pro rata if part time)

CGL points 33 to 36 (£37,184.90 - £39,891.91)

Interview Date

16/2/2026

Closing Date

8/2/2026

We are recruiting for a permanent Lead Business Analyst (data) to join the Service Design team. The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions.

As Lead Business Analyst (Data) at the National Lottery Community Fund, you will be the strategic authority for data and analysis, operating across all levels of the organisation within a multidisciplinary, agile digital environment (by partnering and cross functional working with digital, technology, business intelligence and funding teams). As a recognised subject matter expert, you will provide thought leadership and authoritative guidance in all aspects of data, business, and systems analysis, ensuring the Fund’s digital and organisational ambitions are realised.

You will set a clear strategic direction for data and analysis, navigating complexity and engaging confidently with senior audiences to influence decisions at pace. This includes shaping the prioritisation of complex data requirements, enabling both long-term strategic decision-making and short-term tactical solutions, while ensuring all proposed approaches align with the Fund’s overarching strategy and digital vision.

Through a comprehensive and expert-level understanding of business processes, operational systems, and organisational data, you will act as the principal point of contact for Fund-wide business definitions, processes, scalable data products/services, and data standards. You will ensure these are secure, legal, accessible and compliant by design.

From a business perspective you will define and lead how data will impact existing/future business processes, data management responsibilities, tools, and governance processes, enabling continuous improvement in data practices and compliance with governance policies. You will also be analysing how data impacts across the Funds technical architecture landscape and systems.

As an expert in business analysis, you will also set the strategic direction for the discipline itself, mentoring and managing a small team of business analysts while cultivating a strong community of practice. You will build analytical capability across the Fund, embedding business analysis as a core enabler of digital transformation.

Key responsibilities may include:

• Set the strategic vision and direction for business analysis across the Fund’s digital services from a data perspective.
   
• Own and govern the business analysis methodology, designing and implementing robust data collection, instrumentation, and reporting processes. Safeguard the accuracy, integrity, and quality of data across the Fund.
   
• Ensure data analysis is technically robust, assess the impact across the Funds technical architecture landscape and systems and ensure recommendations strategically align with organisational goals.
   
• Analyse a wide array of data, research, insight, and metrics to inform service, product, and business process redesign.
   
• Act as the authoritative voice for data and analysis within the digital team, providing expert advice and strategic recommendations to senior leadership and business areas.

• Lead, mentor, and coach colleagues to build analytical capability and confidence across teams, cultivating a strong community of practice that elevates business analysis across the Fund.

​Interview details:

• Date: Week commencing 23rd February 2026
• Format: Virtual
• Location: UK-wide

We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.

We will be hosting a briefing session on: Tuesday 28th January 2026, 1pm. To register or ask any questions, please email the recruitment team.

​How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

​Essential Criteria:

• Deep knowledge of data frameworks, data regulatory standards and data legal compliance.
   
• Proven experience of carrying out data analysis using different analysis methodologies across a complex technical/systems architecture landscape.
   
• Ability to analyse and use a range of data to make recommendations and implemented business process re-engineering to support organisational goals and strategies.
   
• Experience of implementing rigorous data governance, quality assurance, and validation practices to ensure trusted insights that drive strategic decision-making.
   
• ​Ability to provide expert advice, strategic recommendations and influence senior leadership and business areas that improve digital services while maintaining data integrity and compliance.
   
• Ability to act as a bridge between technical & non-technical colleagues when discussing complex data problems and solutions.

​Desirable Criteria: 

• Led, mentored, and coached colleagues to build analytical capability and confidence across teams, cultivating a strong community of practice that elevates business analysis within an organisation.
   
• Holds or is working towards an industry-recognised qualification in Business Analysis (e.g. BCS International Diploma in Business Analysis) or Data Analytics (e.g. IIBA Certification in Business Data Analytics), although practical experience is more important

​Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition).

About the role

As practice manager, you will have a key role in maintaining ACF’s understanding of current foundation practice and the contexts in which foundations are working. You will gather and share insights from your regular engagement with ACF members and other stakeholders, identifying examples of excellent practice by foundations as well as areas where they need additional guidance and support.  

Working collaboratively with colleagues across the organisation, you will use these insights to:

• Develop evidence-based positions on what constitutes excellent foundation practice (building on our existing Stronger Foundations framework)

• Communicate ACF’s views on stronger foundation practice to a range of audiences

• Develop accessible and engaging guidance and resources to help ACF members reflect on and develop their practice

• Contribute to the development of practice content for events and learning opportunities

• Respond to practice-related queries from individual members and other stakeholders

• Embed knowledge about foundation practice across the organisation.

About the Association of Charitable Foundations

The Association of Charitable Foundations (ACF) is the leading membership association for foundations and independent grant-makers in the UK.

We strengthen trusts and foundations so they can rise to the challenges of our time. Our vision is diverse, vibrant and effective foundations working together for social good. 

Our 430 members include trusts and foundations of all sizes, working across a wide range of charitable causes. Collectively, they give more than £4.4bn annually and hold assets of around £75bn..

You can read our five-year strategy here.

Our values are: We care · We are open · We are evidence-based · We are ambitious

Our commitment

We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

We welcome all applicants and are keen to ensure our team reflects the diversity of the UK and the members we serve. We would like to encourage applications from disadvantaged socio-economic, disabled, LGBTQ+ and Black, Asian and Minority Ethnic backgrounds.  If you require any adjustments during the recruitment process, please let us know — we’re happy to support you.

Benefits

ACF has developed a range of benefits to enable staff to perform and be supported in times where personal situations change.  Annual leave is 25 days per year, plus all the bank holidays, as well as additional time off between Christmas and New Year.  We will also make a pension contribution of 10% of base salary on your behalf without any expectation of colleagues matching the organisation contribution.

ACF supports flexible working arrangements, offers hybrid working and has a family friendly policies. We also support employee wellbeing by offering occupational sick pay and an Employee Assistance Programme to all staff.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Service Manager to play a pivotal role in our Mental Health Service in Waltham Forest.

Sounds great, what will I be doing?

The main purpose of this role is to provide strong operational leadership to ensure the safe, effective and values‑driven delivery of a non‑clinical mental health crisis alternative service. You will oversee day‑to‑day service operations, staff support, risk management processes and partnership working, ensuring that the environment remains compassionate, recovery‑focused and co‑produced. You will be responsible for maintaining high standards of practice, safeguarding, and service performance so that people in crisis receive timely, person‑centred support that promotes hope, autonomy and emotional safety.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

We are looking for a confident, compassionate leader with experience managing teams or services in mental health, social care or crisis support. You should have a strong understanding of trauma‑informed practice, recovery principles, safeguarding and risk management, as well as experience working with statutory and voluntary partners. We need someone who can motivate staff, foster a positive and reflective team culture, and drive quality, performance and service improvement. Strong organisational, analytical and communication skills are essential, along with the ability to stay calm and solution‑focused during complex situations. A commitment to person‑centred, recovery‑focused practice, emotional resilience, respect for diverse perspectives, flexibility in working patterns and solid IT skills will be key to succeeding in this role

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Position: Payroll Manager
Type: Part-time (28 hours a week), permanent
Location: Office-based in in London with flexibility to work remotely
Salary: £35,417* (FTE £44,339*) per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession/ Technical

* You will start at our entry point salary of £35,417 (FTE £44,339) per annum, increasing to £37,688 (FTE £47,110) after 6 months service and satisfactory performance and to £39,904 (FTE £49,881) after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Please note we will also consider alternative part time arrangements such as three days a week (21 hours per week).

We’re looking for a knowledgeable and people-focused Payroll Manager to lead our payroll service and help make sure every colleague is paid accurately, on time, and with confidence.

Based in our London office (with flexible remote working), you’ll take the lead on all aspects of payroll delivery, overseeing the i-Trent system you will work closely with colleagues across HR, Finance and the wider organisation. You’ll oversee the monthly payroll process end-to-end, making sure everything runs smoothly.

In this role, you’ll play a key part in creating a supportive and inclusive experience for our colleagues, offering clear, friendly payroll advice and helping colleagues understand their pay, benefits and pensions. You’ll also mentor and support a Payroll Advisor, helping them grow and succeed in their role.

You’ll have:

• Strong experience managing payroll in a complex organisation, with in-depth knowledge of payroll, pensions, tax and statutory requirements
•  A proven track record of delivering accurate monthly payrolls, reconciliations, deductions and year-end processes with very low error rates
• Confidence managing HMRC requirements including RTI submissions, auto-enrolment, P11Ds, P45s and P60s
• Experience turning payroll data into clear, meaningful reports and insights for managers and senior stakeholders
• Excellent analytical skills, with the ability to spot issues early and find practical, people-centred solutions
• The ability to provide clear, approachable payroll advice to colleagues at all levels, including senior leaders
• Experience working with HR and payroll systems (ideally iTrent), including supporting system improvements and reporting
• A collaborative mindset and the ability to build positive relationships across teams
• Experience mentoring or supporting others, with a genuine interest in helping people develop and do their best work
• A full membership (or equivalent) of the Chartered Institute of Payroll Professionals and a commitment to continuous learning
• Strong communication skills, attention to detail, and a high level of integrity and confidentiality

This is a great opportunity to use your payroll expertise in a role where your work directly supports colleagues and contributes to a charity making a real difference.

More information about our job opportunities and how to apply can be found on our MS Society website.

Closing date for applications: 9:00 on Monday 26 January 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Our vision is for a world where everyone experiencing a mental health issue receives support and respect. Join our passionate, dedicated team and make a difference today.

About the role

 As a Sessional Peer Support Team Leader within our Safe Haven service, you will play a key role in ensuring the safe, effective day‑to‑day running of the service. You will provide on‑shift leadership, support and guidance to staff, while working closely with the Service Manager to ensure the service meets quality, safeguarding and operational standards.

Our Safe Haven service supports people who are experiencing, or are at risk of, a mental health crisis. The service is delivered in partnership between Solent Mind and Southern Health NHS Foundation Trust, offering compassionate, timely support in a welcoming environment.

Key responsibilities include:

• Providing supervision, support and guidance to staff on shift
• Overseeing the smooth running of the service, ensuring safeguarding and risk assessment processes are followed
• Working in partnership with clinical and community services to achieve positive outcomes
• Contributing to service development, quality improvement and monitoring activity
• Ensuring the building is safe, welcoming and meets health and safety requirements

This is a sessional role (0 hours contract) with 4.30pm -11.30pm shifts (with some weekend/bank holiday working essential).

Any offer of employment will be subject to an Enhanced Adult DBS check.

About you

To succeed in the role you will need experience working with people who may be vulnerable and have complex needs as well as an understanding of mental health issues and their impact on individuals and communities (which may come from professional, personal or lived experience).

You will have experience supervising or leading a staff team and have Strong verbal and written communication skills.

You will be confident using IT systems, including MS Office and case management or CRM systems.

You will have the ability to remain calm, reflective and solution‑focused, as well as have awareness of safeguarding, equality, diversity and inclusion to remain calm, reflective and solution‑focused.

About us

Solent Mind is the largest mental health charity in Hampshire. It is part of a network of 125 local Minds in England and Wales, which are independent charities affiliated to Mind, the national mental health charity. Solent Mind has its own board of trustees and raises its own funds to deliver its services, support and training tailored to the needs of people living in Hampshire, Southampton, Portsmouth, and the Isle of Wight. Solent Mind has a gold award for workplace wellbeing index 2022/2023 and has signed up to be a mindful employer.

If you’re ready to join the fight for mental health, visit our website to find out more and apply.  

Closing date: Sunday 1 Februay 2026 (11.59pm)

Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.

Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.

ABOUT VIDERE

Videre is an award-winning, UK-registered NGO that exposes human rights abuses and holds perpetrators to account. We work directly with communities in stressed environments, equipping networks of activists and community leaders with the technology and training necessary to safely capture visual documentation of political violence, human rights violations, and other systemic abuses. Our aim is to ensure that the concerns and knowledge of affected communities drive advocacy, policy, and legal action. We currently have teams and partners in six countries and support staff in three further countries.

POSITION SUMMARY

The Security Manager is a critical role within Videre, reporting to the Chief Operating Officer. The postholder will lead the implementation and continuous improvement of Videre’s security risk management framework and processes. The role supports Videre’s own project teams as well as the work we do with partners, which includes training and accompaniment on human rights documentation and the security risk management necessary to do this work safely. The Security Manager will play a key role in strengthening organisational resilience, preparedness, and security culture across multiple countries and complex operating environments.

LOCATION

Nairobi, Kampala or Bangkok preferred. Remote applicants will be considered. Approximately 20 days travel per year expected.

COMPENSATION

Salary is dependent on location. The UK-equivalent salary from £55,000 to £60,000, plus pension contribution, will be converted using ICSC scales.

All staff receive:

• A minimum of 28 days leave
• Counselling and mental health support
• Annual wellbeing days

MAIN RESPONSIBILITIES

Security Risk Management

• Maintain and continuously improve Videre’s Security Risk Management framework, ensuring effective implementation across all operations.
• Lead the safety and security elements of the organisational Risk Register held by the Chief Operating Officer, ensuring senior leadership is regularly informed of key risks and mitigation strategies.
• Conduct regular Security Risk Assessments, in collaboration with relevant managers and teams, covering programme operations, partner locations, and other identified risk areas.
• Develop, maintain, and oversee the implementation of Safety and Security Management Plans and Standard Operating Procedures (SOPs), ensuring staff are appropriately briefed and familiar with their content.

Preparedness, Monitoring & Incident Response

• Lead scenario planning and preparedness activities for safety and security risk management.
• Provide proactive, practical safety security management advice, guidance and support to teams and partners.
• Lead the crisis management response to security incidents as required.
• Monitor security contexts, analyse trends, and share relevant information to support informed decision-making.

Training, Capacity Building & Culture

• Design and deliver security risk management training and capacity-building resources for staff and partners.
• Foster and embed a strong organisational security culture, promoting shared responsibility for safety and risk awareness.

External Engagement

• Manage Videre’s participation in security-related consortiums and networks, including the Global Interagency Security Forum.

SKILLS AND EXPERIENCE

Essential

• Fluency in written and spoken English and French.
• An understanding of risk management methodologies and experience applying them across multi-country teams.
• Experience in executing complex and sensitive security management responses.
• Strong communication and interpersonal skills, with the ability to communicate complex concepts clearly and effectively to diverse audiences, verbally and in writing.
• Experience of working directly with affected communities for sustained periods.
• Willingness to occasionally work extended hours during peak or emergency periods.
• Flexibility and adaptability to work in a fast-paced and dynamic environment, with the ability to respond to changing priorities and requirements.
• Commitment to promoting diversity, equity, and inclusion in all aspects of work.

Preferred:

• An understanding of human rights and a strong belief in their indivisibility and interdependence.
• Experience managing security challenges in difficult environments, including conflict zones.
• Experience leading security crisis management, including evacuation.  
• Additional language skills beyond English and French.
• Experience designing and delivering training or facilitating workshops.
• Strong technology / IT skills and/or aptitude.
• Experience with fundraising or confidence in public speaking and presenting.

APPLICATION PROCESS & TIMELINE

• Please apply via the link on our website: submit your CV (maximum two pages) and a Cover Letter (maximum 400 words) describing your suitability for this position.
• Applications will close on February 6, 2026.
• We intend to complete the recruitment process by the end of February 2026.
   

We are committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in the human rights sector and we are committed to doing what we can to correct this. Our goal is to be a diverse workforce that is representative, at all job levels, of the communities that we serve. Therefore, we are particularly keen to receive applications from people who identify with minority and/or underrepresented groups (whether on the basis of race, ethnicity, gender, disability, age, religion, sexual orientation, gender identity or expression, or any other protected characteristic). We also value diversity in terms of personal and professional experience; believing that different ideas, perspectives and backgrounds create stronger and more creative working environments. We encourage applications even if you do not meet all of the requirements listed above.

Please note that this advert may close early should sufficient applications be received, so early application is advised. Please include a cover letter with your application, outlining how you feel you meet the requirements of the role.

Closing date: Friday 30th January 2026

Join us as a Commercial Business Development Manager (South) - Job Description/Person Specification

WithYou is recruiting for an experienced Commercial Business Development Manager to join our Business Development and Communications directorate. This is a key role for a collaborative and commercially minded professional who is motivated by impact and excited by a varied role that will directly support the growth and sustainability of our services.

As a leading charity supporting people with drug, alcohol and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us here.

As Commercial Business Development Manager for the South Region, you'll be responsible for driving the development of high-quality tender submissions. This will include undertaking market analysis and strategic service design in collaboration with colleagues from across the organisation, including operations, clinical, finance and HR.

Key priorities will include:

Project management: leading a project team to produce high-quality, competitive, and financially viable bids.

Bid writing: contributing to the writing of technical responses, implementation plans, and service models.

Commercial modelling: developing costed pricing models that reflect specifications, internal cost structures and delivery models.

Strategic analysis and pipeline development: monitoring market trends, commissioner expectations, and competitor positioning to inform our regional pipelines.

Collaboration: working closely with Directors, Operational Leads and other Subject Matter Experts to prepare for commissioning and tendering activity, including designing service models.

Compliance & quality: ensuring all models comply with procurement regulations and public sector contracting expectations.

This is a permanent, full-time role working 37.5 hours per week. You will work from home, with travel across England and Scotland as required. The salary for this role is £37,000 to £44,290, depending on experience.

We’ll be excited to see the following in your application:

• Substantial experience in a similar role, including a track record or appreciation of business development
• Demonstrable project management experience and skills, with excellent attention to detail
• Knowledge of the third sector, health and social care and/or public health
• Commercial and financial modelling skills
• Excellent communication skills, including effective stakeholder engagement

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our vision of a future where everyone lives a life free from the harm associated with drugs and alcohol. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.

As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.

What we offer

• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Job Title: Service Manager - Eastern European Service

Location:Hybrid with a requirement to occasionally work at Head Office (Vauxhall, London) and other multiagency settings
Salary: £21,813.66 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Part Time, Permanent

Hours: 18.75 hours per week (Wednesday’s PM, Thursday’s AM&PM and Fridays AM&PM)

This is an opportunity to join Refuge as Service Manager for the Eastern European Outreach Service. This vital role offers the chance to lead a dedicated team of Independent Gender Violence Advocates (IGVAs) in delivering high-quality support to women and children affected by domestic abuse.

This role is part of a job share which will lead our Eastern European Outreach Service, covering five boroughs across East and West London. This is a dynamic and fast-paced role for someone passionate about supporting women and children affected by domestic abuse and other forms of gender-based violence. Together with your colleague (another Service Manager) you  will play a key role in ensuring that reporting requirements and service outcomes are consistently met, maintaining Refuge’s high standards and fulfilling contractual and funding obligations.

As Service Manager, you will oversee the delivery and development of high-quality outreach services tailored to the needs of Eastern European communities. This includes recognising and addressing the specific barriers these communities face in accessing support. You will provide line management to outreach staff, including supervision on complex and high-risk cases, and ensure operational emergencies are managed effectively.

You will lead on multi-agency collaboration, working closely with stakeholders to ensure a coordinated and trauma-informed response for survivors. The role requires strong experience in casework management, staff supervision, and direct support to vulnerable individuals. A solid understanding of domestic abuse, gender-based violence, and its impact is essential, along with knowledge of relevant legislation including Criminal and Civil law, Housing, and Health & Safety.

For this role, it is essential for candidates to be proficient in one or more Eastern European languages. We particularly encourage applications from Romanian, Lithuanian or Polish speaking candidates.

This post is restricted to women due to the nature of the role. The Occupational Requirement  under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 09:00am on 2 Febrary 2026

Interview dates: 13 February 2026