It Infrastructure Manager Jobs in Birmingham

At Birmingham Hospice, our teams are committed to improving the quality of life for people living with life-limiting conditions and supporting their families and loved ones during one of the most challenging periods they’ll ever face.

Within the ICT team, we aim to ensure that our organisation and our colleagues can work capably and efficiently. Our perfect colleague should have a wealth of knowledge spanning various technologies and ability to use these skills to track, troubleshoot and deliver five-star solutions, while meeting SLAs.

You'll be on the move—traveling across the city to shops, hospices, and homes to deliver hands-on, face-to-face IT support and therefore, this role requires flexibility, including occasional flexibility in working hours required to support some of our colleagues and work locations.

From managing field service tickets end-to-end, to optimising network and server maintenance, you'll ensure seamless tech operations. You'll collaborate with fellow professionals to refine troubleshooting processes, document key activities, and keep our systems running smoothly, and provide accurate insights and solutions to drive continuous improvement, growth and efficiencies in our service.

If you’re keen on the varied nature of the role, and if developing over time through our development resources and peer learning aligns with your own personal growth mindset, we’d love you to apply.

The following qualities/experience are essential:

· Advanced in-depth Windows 11 & Office 365 knowledge

· An independent, self-starter who consistently demonstrates a strong and productive work ethic, the utmost professionalism, and excellent communication skills.

· Demonstrable face to face and remote customer relationship skills and experience.

· Strong customer and delivery focus, with a desire to meet and exceed customer expectations.

· A highly collaborative and supportive approach and committed to teamwork at the highest level, to help others succeed, striving for achievements at personal, team and organisation levels.

· Capable of learning and adopting new skills and knowledge, and ability to pick up on technical and business challenges quickly.

· Desire to learn IT Infrastructure Domain knowledge/ expand current knowledge and expertise.

· Full, valid UK Driving Licence

To view the full job description for this role and to apply for this vacancy please visit our vacancies portal on our website.i

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

We’re seeking an exceptional and experienced project manager to deliver a pivotal role within our ground-breaking national Kinship Training and Support Service, funded by the Department for Education.

This is our largest contract, and this role is key to enabling our organisational activity. The service offers over 300 online and in-person training events and workshops per year, tailored to meet the specific needs of kinship carers. We need to ensure at least 4,600 kinship carers attend.

You’ll be accountable for successful project delivery, working with executive project sponsors (Chief Operating Officer and Services and Digital Director) and workstream leads (Associate Directors and Heads of departments) to deliver KPI’s to deadlines, escalating and managing risks early.

The type of person we're looking for

You’ll have extensive experience in successful delivery of complex projects that include multiple workstreams and a range of internal and external stakeholders, with technical and non-technical stakeholders. Through your experience of planning, monitoring and controlling project delivery, you’ll quickly set up the necessary systems and processes for success.

You’ll bring strong leadership and communication skills to designing and implementing integrated plans, agreeing deliverables and ensuring accountability. You will need to own this programme of work, and you will need to move at pace.  You’ll interpret needs effectively, ensure clarity of roles and responsibilities and build project management capability. You’ll have a solutions-focused approach and naturally motivate and inspire others to get things done.

Key responsibilities include:

• Work closely with project sponsors, steering group and core team to be accountable for delivery of the programme project KPIs.
• Use a flexible and collaborative approach to set up, deliver and mobilise projects ensuring delivery of vision, aims and objectives.
• Ensure full project documentation, robust project initiation and effective project management and processes ensuring key activity is on track.
• Quickly build detailed project and workstream plans on our project management tool (Asana), ensuring clear roles and responsibilities and supporting colleagues to use the tool effectively.
• Manage multi-department core team including consultants and agencies ensuring they are motivated and working well.
• Set up and implement processes and procedures for successful delivery.
• Support and work with all the workstream leads and deliver integrated plans across the service, focusing teams on what is most important for delivery to meet targets.
• Effectively manage internal and external project communications.
• Establish project documentation across initiation, planning, execution, monitoring and controlling, and closure

Essential knowledge, abilities, skills and experience include:

Project Management qualification or commensurate experience.

• Extensive project management experience in planning, documenting and managing complex project set-up and execution and monitoring performance through the project lifecycle.
• Significant working experience of successful project delivery through effective management of risks, costs, time and milestones.
• Ability to influence others, communicate effectively and build collaborative and productive relationships, internally and externally.
• Proven ability to interpret and transmit the needs of the technical and non-technical teams.
• Ability to solve issues quickly, efficiently and creatively.
• Self-starter who can take the initiative and shape project
• Impressive time management and organisational skills.
• Excellent writing and communication skills.

Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity. 

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. This fixed-term role is open to flexible working (school hours would be considered). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

How to apply

Please apply via Charity Job with your CV and a cover letter of no more than 2 pages. Please include your notice period and earliest availability to start in your cover letter.

• Application opens: Friday 14 March  
• Application deadline: Monday 31 March, 10 AM. 
• First interview: Online - starting from Thursday 24 March 
• Second interview: In person - starting from Monday 31 March

Some tips for your application: 

• Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.

• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above. 

• Keep your response clear – use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your answer.

• Don’t go over 2 pages on your covering letter.

• Please do not use AI tools like ChatGPT to produce your answers. We use software to check and your application will be rejected if you do.

We will shortlist for this role on a rolling basis, so encourage you to apply as soon as possible. 

Kinship reserves the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications.  

A brilliant opportunity to lead a small charity delivering impact where it matters for people with musculoskeletal (MSK) conditions.

The Arthritis and Musculoskeletal Alliance (ARMA) exists to improve MSK services in the UK. We are a membership organisation which brings together patient, research and healthcare professional organisations working in MSK health. Working together as an alliance we have a powerful voice to influence policy and improve standards of care across the UK.

After an incredibly successful 8 years at the helm, our CEO Sue Brown will be stepping down at the end of May.

We are looking for someone with a strong background in healthcare policy and campaigning who is confident engaging senior stakeholders in the NHS, Government, arms-length bodies and industry. You should be a natural relationship builder who is comfortable working with member organisations.

If this sounds like you, then please get in touch. We would love to hear from you. Click the Quick Apply button below. You will need to submit your CV together with a two-page cover letter explaining your interest in the role - don’t forget to address the person specification in your letter. Deadline for applications 10am on 27th March 2025.

Interviews will be held as follows:

Stage 1 (In person, Central London location): Monday 7th April 2025

Stage 2 (Virtual): Monday 14th April 2025

The Benefits

· Salary up to £55,000 p.a. for 28 hours work per week

· Employer pension contribution of 5%

· 20 days annual leave plus bank holidays and 3 additional days leave between Christmas and New Year

 Thank you for your interest in ARMA! 

Job Title: Associate Director of Fundraising, University of Birmingham 
Salary: Grade 9 - Full time starting salary is normally in the range of £57,422 to £74,866 with potential progression once in post to £86,760 
Location: Birmingham, UK (hybrid work - in the office 3 days a week)

Are you looking for a leadership role at a globally renowned University where you will not only have impact but also be part of a genuinely friendly, supportive team?

We are seeking a new Associate Director of Fundraising to lead our Major Gifts, Legacy and Donor Experience programmes, working at the most senior levels across campus. As a key member of the Senior Leadership team, you will contribute to shaping the strategic direction of fundraising efforts, working closely with fellow Associate Directors to elevate our campaign to new heights.

As Associate Director of Fundraising, you will lead and mentor a team of 16, fostering a motivating team environment that ensures support and professional growth. You will drive an innovative fundraising strategy to support campaign and university priorities.

This is an opportunity to make your mark on one of the largest campaigns in the history of UK higher education, Birmingham in Action.  Our £600m campaign aims to transform lives for our generation and the next, by tackling some of the world’s greatest challenges, today - challenges such as youth mental health, the climate crisis, AI, and the UN Sustainable Development Goals. 

It is an exciting time to join us as the University celebrates its 125th Anniversary this year – a time of celebration and opportunity. You will be working on some of the most interesting gift opportunities, leading a terrific team. We will be working towards closing the campaign on a high, raising more philanthropic income for the University than ever before, along with volunteer numbers that are extraordinary.

Our team here is passionate, creative, ambitious, and made up of individuals who are dedicated to our work, as well as to supporting each other. We are determined to welcome a diverse group of colleagues into our team to represent the student body we support, the alumni constituency we engage with, and the city in which we thrive.

You will be a values-driven leader with an entrepreneurial mindset.  With experience of securing gifts of 6 figures upwards, you will have a demonstrable track record in leading teams.

If you are attracted by the scale of the ambition here, the excellence of the campaign, and the fantastic opportunity that working for a large, civic University with over 400,000 alumni around the world offers, please get in touch.  We hope to hear from you!

The University of Birmingham is partnering with Joanna Logan and Erin Hall-Westfall of Constellate Global Talent on this search.

Closing date: Midnight Thursday 27 March

Interested?

The candidate pack and details to contact us for a confidential discussion are attached. 

To apply, please send your CV and cover letter via CharityJob or Institute of Fundraising no later than Midnight Thursday 27 March 

Please do not apply via the University of Birmingham website. No agencies please.