It infrastructure manager jobs

The Battersea Infrastructure Services Team is looking for someone to join them as a Infrastructure Services Administrator, to provide effective, efficient and customer-focused administrative support for the team.

Within this role, you will be pivotal in keeping Battersea's centres running, as the first point of contact for customers, covering the helpdesk and office duties, administering the stock system, ordering supplies and managing POs, and carrying out general health and safety administrative tasks.

We are looking for someone who has experience of working collaboratively with colleagues from different teams, has strong organisational skills and experience of delivering high quality administrative work and customer service.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 36 days of annual leave (inclusive of 8 days Bank Holiday leave allowance) per year for full time employees (pro-rated for part-time employees).
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Working with our animals:
Working with our rescues is a very rewarding experience. Your work plays a vital role in giving our dogs and cats a chance at finding their forever home. Everyday will be different and will come with its own unique challenges. We are looking for people with the resilience and adaptability to handle all aspects of this role. It is important to note that the role does involve a lot of physical tasks which are required to provide the exceptional standards of care to our animals.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

If you are successful to the interview stage of the recruitment process, we ask that you follow the below guidelines on the use of AI at interview stages:

Acceptable use:

• Researching sector trends, company information, or general interview tips.
• Practicing interview questions with AI tools to improve communication skills.
• Using AI to support with structuring your responses.

Please do not:

• Submit AI-generated responses as your own during the interview.
• Use AI to impersonate or misrepresent your experience or skills.
• Use AI tools during real-time interviews.

Closing date: 13th November 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): To be confirmed

For full details on the role, please download the recruitment pack.

Salary: £19,200 per annum pro rata (£32,000 FTE)
Contract: Permanent, part-time (22.5 hours per week) - working days to be agreed at interview
Location: St Edmund House, Bishop Crispian Way, Portsmouth, PO1 3QA
Travel: Occasional travel across the Diocese required. Valid driving licence and access to a vehicle essential

About Us:

The Diocese of Portsmouth spans Hampshire, Berkshire, South Oxfordshire, and the Channel Islands. We support 87 parishes and 50 schools, serving over 27,000 practising Catholics and 32,000 children and their families. Our work is meaningful, community-focused, and values-driven.

About the Role:

Are you an experienced and proactive HR professional with a strong understanding of UK employment law and a passion for supporting people? We are seeking a confident and capable HR Advisor to join our Diocese HR Team, providing high-quality advice and guidance to managers and employees across a wide range of HR matters.

This is a pivotal time to join our team as we continue to develop our HR infrastructure and support the implementation of our 10-year Mission Plan. You’ll play a key role in shaping our HR function and contributing to a positive and inclusive working culture.

HR Advisor - Job Description

Advisory

• Provide advice to line managers on employee relations (ER) issues e.g. policies, performance management, end-to-end absence management including return to work meetings, reporting and occupational health referrals etc. Able to resolve complex employee relation issues and conduct investigations where necessary.
• Provide advice to managers across all policy and practice areas, for example on family friendly policies such as maternity, paternity, shared parental leave, carers leave, etc.
• Support the maintenance of existing policy documentation and make changes where applicable
• Proactively take responsibility for the adherence and implementation of HR policies
• Support line managers in the management of employees in probation, and where necessary extension cases
• Support line managers in performance management practices, objective setting and performance improvement plans (PIPs)

HR Analytics

• Report on HR analytics monthly and quarterly for the HR Manager, for example on headcount, sickness, recruitment analytics, staff turnover and remuneration reports.

Benefits and Payroll

• Support the HR Manager with reward strategies and implementation
• Prepare payroll changes each month for HR Manager sign off
• Assist the HR Manager with annual benchmark surveys
• Support the HR Manager in liaison with benefit providers

Talent Acquisition and onboarding

• Work with the HR team for efficient and accurate end-to-end recruitment in all areas across the Diocese.
• Work in liaison with the HR Administrator to coordinate and execute the Diocese recruitment processes to include working with recruitment agencies, posting job adverts, liaising with line managers for shortlisting, offers of employment to suitable candidates, and onboarding.
• Ensuring the new joiner inductions are organised and all documentation has been received and checked.
• In the absence of HR Administrator, produce and issue relevant documentation following promotions, job title changes, salary increases and ensure that HR records are updated accordingly by the HR administrator.

Learning & Development

• Identify learning needs and appropriate methods of meeting needs in the most cost-effective way.
• Support the HR Manager in the delivery of training as required, including annual conferences and line manager training.
• Ensures training requirements are met to fulfil and maintain health and safety requirements such as First Aid and Fire Safety.
• Ensures that refresher training is completed for existing employees in data protection, cyber security, health and safety, and EDI.
• Be a trusted advisor and coach to line managers on people related issues.
• Ensure all documentation is completed by employees who are supported in their further training and education by the Diocese, including a Further Education Support Agreement.

General

• Regular review of data integrity and updates to the HRIS including regular audits.
• Support the HR Manager to drive workforce planning, talent acquisition, and retention strategies
• Deal with queries from the HR inbox to ensure effective and prompt responses
• Involvement in HR projects and new initiatives as required
• Updating of HR intranet pages.
• Contribute to HR-related projects such as organisational change, restructures, and employee engagement initiatives.
• Keep up to date with developments in employment law and HR best practices.
• Support the HR Manager with volunteer management
• Undertake other reasonable tasks as requested by the HR Manager.

HR Advisor - Person Specification

Essential

• Understands the people practices, processes and approaches across the employee lifecycle including for example, recruiting people, conducting learning needs analysis, creating talent pools, developing people policies, analysing people data, managing grievances.
• Able to apply legal knowledge and judgment to people practices
• Able to demonstrate evidence-based practice in decision making
• Proven problem-solving ability
• Understands and interprets data and analytics and its usage, and can measure their impact and value
• Able to explore stakeholder needs and concerns using a range of methods
• Experience of managing change and different approaches
• Understands and can influence the organisation to develop and maintain a positive culture and healthy working environment.
• Able to think in a systemic way to align different elements of the organisations values, culture, structures, people policies and practices to maximise organisational performance
• Ability to manage multiple priorities in a fast-paced environment.
• High level of integrity and confidentiality.
• Proficient in HR systems and Microsoft Office Suite.
• Minimum CIPD Level 5 qualification

Desirable

• Working towards or holds CIPD Level 7 qualification
• Experience of change management
• Experience of working in the reward arena and adept at data analysis
• Experience in not-for-profit sector or public sector
• Experience supporting organisational change and employee engagement initiatives.

Applicant Information

Employee Benefits:

• 25 days annual leave (pro rata) plus bank holidays
• Contributory pension scheme
• Free life assurance
• Employee wellbeing programme

If you are inspired by the idea of working in a values-driven environment where your efforts will have a lasting impact, we would love to hear from you.

How to Apply:

Please submit your CV and a covering letter outlining your suitability and motivation for applying. 

Closing date: Wednesday 3rd December at 23:59.

Early applications are encouraged as we reserve the right to close the advert prior to the deadline.

Applicants must have the right to work in the UK. Unfortunately, we are unable to offer visa sponsorship.

We welcome applications from individuals who support the ethos and values of the Catholic Church. The Diocese of Portsmouth is an equal opportunities employer.

Interview Details

You will be notified shortly after the closing date, should we wish to progress your application and invite you to an interview.

Appointment

Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional upon receipt of two satisfactory employment references, provision of relevant certification of qualifications held, and completion of pre-employment checks.

You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.

Key Responsibilities

Azure

• Provide global strategic leadership for the design, optimization, and lifecycle management of Azure core infrastructure across ODI and affiliates, ensuring cost efficiency, security, and compliance.
• Lead the design, deployment, maintenance and backup of Azure and M365 environments.
• Lead in state-of-the-art technologies such as infrastructure as code, AI, secure trusted technical relationships, and remote site management.
• Strengthen and maintain global infrastructure security posture across all environments.
• Lead automation initiatives using tools like PowerShell, Bicep, Terraform, and Power Automate to improve efficiency.
• Architect and implement global monitoring and alerting systems to enhance service reliability, cost effectiveness, response times, and customer satisfaction across all critical IT services.
• Provide 2nd/3rd line support when needed for the first line team and out of hours support for critical infrastructure incidents.

Organisational Engagement

• Engage with stakeholders, sharing information and working together to provide a technical environment that is unified in security and collaboration.
• Take an active lead with project managers, stakeholders and end users in the implementation of projects.

Experiences and Qualifications

Personal Qualities

This role requires not only a strong interest in technical developments, but also a heart and passion for strengthening the Persecuted Church.

The person will:

• Be cross-culturally sensitive and know how to build relationships in different cultures.
• Have excellent customer service skills.
• Be resilient and see challenges as opportunities.
• Be self-aware and aware of impact he/she has on others.

Key Competencies, skills and experience

• Minimum of a bachelor's degree in IT or similar area preferably Masters or similar Microsoft Certifications.
• Minimum recent 5 years of proven experience with Microsoft Azure services, particularly networking, databases, data management and architecture, app deployment and performance optimization, but all areas of Azure are of benefit.
• Demonstratable masters level critical thinking, analytical and problem-solving skills.
•  Ability to think outside the box and solve problems creatively.
• Able to plan and execute projects with an understanding of how to prioritise.
• A proactive, service oriented, organised team player
• Excellent communication skills (in English).

The LTA Tennis Foundation, the LTA's official charity, is in the exciting, early stages of their fundraising journey and we are looking to recruit our first Philanthropy Manager, to support the Fundraising Lead in delivering our plan, taking a particular lead on managing our relationships with High Net Worth Individuals (HNWIs).

We are fortunate to have an impressive, and growing, portfolio of prospective major donors and this role will be responsible for further prospecting, the cultivation of gifts, and stewarding of HNWIs – ensuring we build high impact relationships that help us to achieve our ambitious financial targets. While major donors will be your focus, as a small team, you will also play an important role in supporting the Fundraising Lead with a significant programme of wider activity within our fundraising plan.

We are looking for a highly motivated and results driven fundraiser, with demonstrable experience in securing major gifts from individuals, exceptional interpersonal skills and a passion for the power that sport can play in improving lives. 

Although the Philanthropy Manager will be employed by the LTA, which brings the opportunity to utilise the significant infrastructure and resources of a large organisation, your work will be dedicated to the LTA Tennis Foundation.

• This is a permanent role, however we are opening to considering part time applications, although you must be able to commit to 3 days per week, minimum. 
• Hybrid working
• Please note, the application window for this role closes at midnight on Sunday 16th November
• First stage interviews will take place via Teams on Wednesday 26th November
• Final stage interviews will take place in-person at the National Tennis Centre on Wednesday 3rd December

Are you a strategic thinker with a hands-on approach to finance? Do you want to use your skills to make a real difference in people’s lives?

The Organisation

Canopy is an award-winning, pioneering self-help housing organisation based in inner-city Leeds. We bring empty homes back into use, support homeless families, train volunteers in construction skills, and help diverse neighbourhoods thrive. We are a Charitable Community Benefit Society with a strong social mission and a collaborative, values-driven culture.

The Role

We are looking for a Finance Manager to lead our financial planning, reporting, and compliance, whilst supporting operational excellence. This is a key leadership role, working closely with the Chief Executive and Senior Management Team to ensure the smooth running of our internal infrastructure. 

Please visit our website for our full Job Description and Person Spec.

Key Responsibilities include:

Finance

• Lead all financial planning, budgeting, forecasting, payroll, and reporting activities.
• Oversee cash flow, accounting, and audit functions.
• Ensure compliance with financial regulations and internal controls, including bank and credit card reconciliations.
• Produce monthly expenditure reports to assist the Senior Management Team.
• Produce quarterly management accounts for Board and Lenders.
• Prepare the annual financial statements and oversee the audit process.
• Ensure financial and regulatory returns are submitted in a timely manner.
• Provide strategic financial insights to the Board, Chief Executive, and Senior Management Team, driving sound decision-making, procurement decisions, business planning, fundraising and value for money.
• Maintain accurate, up-to-date records of Canopy’s tenants’ rent accounts, preparing and issuing statements as required by the regulator.
• Establish and maintain working practices that would comply with the Regulator of Social Housing’s Economic Standards
• Ensure contractors, suppliers, petty cash accounts, and volunteer expenses are paid in a timely manner.

Administration & Operations

• Supervise the bookkeeper.
• Manage the IT Support Contractor, ensuring they maintain data integrity, security, and availability across the organization.

The Person

Essential Criteria

• Professional accounting qualification (e.g., ACCA, CIMA, ACA) or equivalent experience.
• Proven experience in financial management, including budgeting, forecasting, and reporting.
• Experience of managing audits and preparing statutory accounts.
• Experience of working in a senior administrative or operational role.
• Experience of managing or supervising staff and/or contractors.

What we offer:

• Flexible working arrangements and hybrid working
• Generous holiday entitlement, with the option to buy or sell leave
• A supportive, inclusive, and purpose-driven team
• The opportunity to be part of a unique and impactful organisation
• Casual dress in the office

Salary: £47,117 FTE (pro rata £39,868 for 4 days / 0.8)
Contract: Fixed Term – 10 months, part-time (4 days per week – will consider 3 days)
Location: UK-based, hybrid (1/month in London office)
Closing date: ASAP - applications will be reviewed on a rolling basis
Benefits: Refreshing Fridays, paid sick leave, pension contribution, optional health insurance

We have a great opportunity for a Marketing Technology & Analytics Lead reporting to the Director of Communications and Marketing, working for a global human rights organisation that invests in the power of grassroots activism to advance justice, dignity, and equality. Their mission is to support those closest to the issues, believing that sustainable change comes from the ground up.

This is a fantastic opportunity for a data and technology professional to take the next step in their career and use their skills to make a real difference to communities around the world. You’ll be joining a people-centric workplace that values respect, integrity, agility, sustainability, and inclusivity.

You will lead on data management, analytics, and digital infrastructure across marketing and fundraising platforms. You’ll act as the technical owner of the organisation’s website, donation platform, and email systems, ensuring seamless integration with Salesforce. You’ll also build dashboards, lead insight meetings, and provide actionable data to inform strategy and improve performance. This role offers significant learning potential across technical areas and broader communications projects.

To be successful as the Marketing Technology & Analytics Lead you will need:

• Experience in an equivalently technical marketing or analytics role
• Demonstrable experience with WordPress, Mailchimp, Google Analytics, and data visualisation tools
• Strong project management and stakeholder engagement skills

If you would like to discuss this role with us, please email your CV to [email protected] or contact us and quote the reference 2744HB.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserves the right to end the application period sooner.

About the Role

This is an exciting opportunity to join the legal charity ATLEU (Anti Trafficking and Labour Exploitation Unit), in a vital operational leadership role.  This is a role for someone with extensive operational management experience, ideally within the charity, non-profit sector and in human rights work. You will be a strategic thinker with excellent organisational skills and able to manage multiple priorities effectively. You will bring your skills and experience to a dedicated team that punches well above its weight and is passionate about transforming individual lives and bringing about long term change. 

The Head of Operations will provide leadership in all operational matters, supporting the organisation's mission and long-term objectives, supporting ATLEU’s growth, resilience, and sustainability as well as building a flexible and supportive environment that enables the ATLEU team to do the challenging work that they do.

This role is line managed by and works closely with the Chief Executive. You will be a member of ATLEU’s Senior Management team and work closely with and supervise the work of the People & Inclusion Manager (recently started in post), the Operations & Projects Coordinator and the Billing Coordinator. The Operations team is a small team that works collaboratively to ensure all areas are covered at all times. As such, you will be willing to chip in and take on tasks of other team members if urgent matters arise or when providing holiday cover. 

We are looking for a positive, detail-oriented, creative thinker and problem solver who will build on our reputation for innovation and excellence. You will have a track record of achievement in this field and have excellent interpersonal and communication skills with strong financial and business acumen. You will have experience of and confidence in overseeing a wide remit of cross cutting functions including finance, human resources, office management, information technology and governance and compliance. This role will suit someone who enjoys working with people, is comfortable with autonomy and who thrives in a role where no two days are the same.

About ATLEU

Our vision is a just world where no one is enslaved or exploited. 

Our mission is to secure safety, rights and justice for survivors of human trafficking by using and challenging the law.

Our strategic priorities are: 

1. To provide a model of high quality holistic legal support to survivors of human trafficking and exploitation
2. To tackle systemic injustice through strategic litigation and pursuing policy change
3. To build survivor leadership and influence within ATLEU and across the sector
4. To strengthen the capacity of advice, frontline and community organisations to meet the needs of survivors
5. To invest in and support our people to ensure we are effective and sustainable

Our values are integral to who we are, what we do and how we do it.

• There is always another way

We are persistent, resourceful and creative in our approach.  We do the hard work to make justice accessible.  We don’t give up in the fight for fairness and freedom.

• We make the time. We listen. We hear

We take the time to really listen to our clients and colleagues. We want to restore autonomy and agency from where it was stolen.  We give advice, not tell you what to do. If you fight, we fight.  Our clients’ needs come first.

• Knowledge is for sharing.

We lead the way in our knowledge and expertise of reforming the law. The strength of our team comes from our willingness to collaborate and share.  We put our work before pride and always ask for help. Power of our knowledge comes through sharing it with others to secure justice and reform the law. 

Employment Information
 

Job Title:Head of Operations

Job Term:Permanent

Hours:Full time / part-time (minimum of 28 hours up to 35 hours per week). Flexible working options available

Salary:£47,000 to £52,000 p.a. pro rata (depending on experience)

Pension:7% employer pension contribution

Leave:33 days pro rata (including public holidays) pro rata with an additional 1 day per year up to a maximum of 38 days (including public holidays) pro rata

Reports to:  CEO

Line Management: Up to 5 staff members

Probation:6 month probation period

Location:Central London, near London Bridge and with occasional travel to Sheffield 

Objectives of the post

To lead and ensure the smooth operational running of ATLEU, with particular focus on finance, people, information technology and governance and compliance. 

To manage ATLEU’s team of operations staff including human resources, operations and projects,  finance and external bookkeepers. 

To work closely with the Chief Executive to develop systems for implementing and monitoring ATLEU’s strategic plan. 

Main Responsibilities

1. Leadership and Strategy

• Participate in strategic and business planning processes and play a leading role, working with the CEO and trustees to develop the strategic plan, ensuring all team members understand it and their role in it. 
• Serve as a key member of the Senior Management Team (SMT) contributing to the strategic direction and day to day management of the organisation. 
• Develop and lead monitoring and evaluation processes for all activities associated with our strategy, including setting and reviewing annual business plan priorities and targets, communicating progress and highlighting potential areas for development and increased focus. Be a champion for embedding learning into the culture of the organisation and collaborate with consultants and staff to ensure there are effective monitoring learning and evaluation frameworks in place across ATLEU’s projects and services. 
• Lead and manage ATLEU’s operations staff, including ATLEU’s Operations and Projects Coordinator, People and Inclusion Manager and Billing Coordinator. 
• Lead the development and maintenance of organisational policies, procedures, and systems to enhance efficiency and effectiveness.
• To work closely with the Director of Saltworks to support the operational running of ATLEU’s  trading subsidiary Saltworks, through developing the financial and operational infrastructure and management of the organisation.

2. Finance 

• Lead ATLEU’s financial planning, management and reporting processes. 
• Direct, manage and document ATLEU’s financial policies, systems and controls, ensuring that financial systems are effective and up to date. 
• Scrutinise monthly financial data and produce financial reports for the CEO and trustees, including quarterly cashflows
• Prepare ATLEU’s annual operating budgets and financial reports for funders and oversee project budgets. 
• Ensure the year-end financial accounts and audit process is completed satisfactorily and delivered on time, ensuring all financial data and other data needed is provided.
• Ensure that accurate records and accounts of monies claimed are held on all cases  and liaise with the Head of Legal Practice to ensure compliance with the Solicitors Accounts Rules.
• Oversee ATLEU’s bookkeeping and legal aid billing and reporting and ensure all monies, including grant monies and training invoices are claimed and paid promptly. 
• Maintain oversight of bookkeepers and auditors, taking responsibility for managing relationships with them
• Manage ATLEU’s banking arrangements, ensuring that they are effective, secure and fit for purpose.

3. Office and Operations

• Work with the Senior Management and Operations teams to ensure that all colleagues have the operational support needed to do their jobs effectively; 
• Liaise with building management for both offices, manage any rent negotiations and any future office moves 

• Lead on the annual insurance renewal process, provide the required data and lead discussions with brokers to ensure good value for money on all policies;
• Support the Operations and Projects Coordinator to ensure that both ATLEU offices provide a safe and welcoming environment for ATLEU staff, clients and other visitors and that they comply with all appropriate legislation and regulations;
• Work with the Operations & Project Coordinator to maintain the Office Manual and associated policies and ensure that they are up to date and reviewed as appropriate and monitor compliance with those policies. 
• Oversee day-to-day operations including premises, equipment, IT systems, ordering supplies, procurement and workflow and archive management and ensure that processes are in place to restore functionality as required. 
• To ensure the most effective use of resources and identify areas for cost reduction or cost avoidance along with process and functional improvement, including developing ATLEU’s IT infrastructure to reduce reliance on paper files. 

4. Human Resources

• The Head of Operations plays a pivotal role in mentoring and supporting the People and Inclusion Manager across all HR-related matters, including staff wellbeing and EDI activities. 
• In the absence of the People & Inclusion Manager or when facing conflicting deadlines, the Head of Operations is expected to actively participate in all HR tasks.
• Support the People & Inclusion Manager with day-to-day HR tasks, processes and systems, responding to queries and problem solving when needed;
• Provide guidance to the Senior Management Team with regular updates on HR related issues as needed;
• Support the People and Inclusion Manager to review, develop and roll out HR policies and provide training to staff where required, ensuring they are legislatively sound, fit with our values and align with our strategic goals. 
• Oversee the coordination of the organisation’s volunteer programme, and explore ways to maximise the value both ATLEU and volunteers gain from the programme. 
• Model positive, fair and open people leadership and support other managers in their supervisory capacity.

5. Governance and Compliance 

• Work with the Chief Executive to continue to strengthen the governance of the charity, ensuring that all aspects of governance adhere to best practices and meet regulatory requirements.

• Ensure that ATLEU complies with the requirements of all relevant regulatory bodies including the Charity Commission and Companies House and ensuring ATLEU is compliant with all compliance relevant to a not for profit legal firm e.g the Legal Aid Agency, Solicitor’s Regulation Authority, Specialist Quality Mark, Immigration Advice Authority and CILEX.

• Manage the Board, AGM and committee meeting calendar, ensuring well-structured agendas and facilitating effective decision-making processes with clear records of these meetings and management of actions arising.
• Develop and implement governance policies and procedures that align with regulatory requirements and organisational needs.
• Ensure the SMT, Board and other parts of the governance receives comprehensive, timely, and accurate information to support informed decision-making.
• Stay abreast of relevant legislation and governance best practices, implementing changes as necessary. 
• Develop and maintain effective systems and frameworks for compliance, risk management, and operational efficiency.

6. Information Technology / Data Protection and Cyber Security

• Support the Operations and Projects Coordinator in ensuring IT systems function appropriately and securely and new systems are developed to improve efficiencies for caseworkers and for audit and research. 
• Work with the Head of Legal Practice and Operations and Projects Coordinator on the continued development of and improvements to our legal aid case management system.
• Ensure ATLEU has robust IT and cyber security policies and procedures in place, and oversee their implementation across the organisation.
• Develop and maintain the organisation’s IT and business continuity plan and update it annually.
• Oversee ATLEU’s day-to-day relationships with external IT support, ensuring IT systems function effectively and providing or facilitating staff support;
• Collaborate with external IT support on projects to enhance and modernise ATLEU’s systems, ensuring they remain up-to-date and secure;

• Take overall responsibility for the data protection obligations of the organisation. Oversee the implementation of up-to-date and compliant data protection policies including data retention and destruction, home and remote working, emails and the internet, and ensure that sensitive and financial information is securely stored and confidentiality and privacy is maintained. 
• Keep abreast of changes and updates to Data Protection legislation and ensure that staff receive regular training on Data Protection and Cyber Security.

7. Other

• Lead by example demonstrating ATLEU’s values, taking a business partner, proactive approach to working across the organisation.
• To support and adhere to ATLEU’s equal opportunities policy and to always act in an ethical manner that upholds the good reputation of ATLEU.
• To travel to ATLEU’s Sheffield offices as required. 
• From time to time to attend other meetings, including out of hours, when necessary.
• To undertake additional duties as may become necessary.
  
   

Please refer to the attachment below for further information and the full person specification.

 

How to Apply

To apply, please provide a copy of your CV, a covering letter, and an Equality and Diversity Monitoring Form via CharityJobs. The deadline for applications is at 23:00 on Sunday 30 November 2025. Applications received after this time will not be considered. 

Please ensure that the cover letter: 

• sets out why you wish to work for ATLEU
• addresses the criteria contained in the Person Specification
• demonstrates your competency for the role

Please ensure that we have a contact telephone number or email address so that we are able to contact you easily and in confidence.

Candidates shortlisted for interview will be advised by close of business on Friday 5 December 2025. If you do not hear from us by this time, it unfortunately means that you have not been shortlisted for an interview. We regret that we do not have capacity to provide feedback to applicants who are not invited for an interview. 

Interviews will be held on Monday 15 and Tuesday 16 December. 

Candidates may be asked back for a second-round interview.

 

Inclusion at ATLEU

We are an equal opportunities employer and welcome applications from people of all backgrounds and experiences. We believe that diversity drives innovation, strengthens our teams, and leads to better outcomes for everyone. Each individual is valued for their unique perspectives, cultures, and circumstances, and we are committed to creating an inclusive and respectful environment where all employees feel supported, empowered, and able to thrive.

We actively encourage applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We particularly welcome applicants from groups underrepresented in our sector, including individuals from Black, Asian and Minority Ethnic communities and those with lived experience of migration or trafficking. Please let us know of any reasonable adjustments needed during the recruitment process or in the role — we are happy to discuss how we can best support you.

Lead the delivery of transformative infrastructure solutions that power conservation.

Digital Delivery Manager
Reference: OCT20252991
Location: Flexible with some travel to Sandy, Bedfordshire, SG19 2DL
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Salary: £39,205.00 - £41,856.00 Per Annum
Benefits: Holidays, Pension and Life Assurance

About the Role

We are seeking an experienced Delivery Manager to lead the successful delivery of complex infrastructure projects within our technology portfolio. Reporting to the Head of Technology: Delivery & Production, you will play a pivotal role in shaping and implementing critical IT infrastructure initiatives that underpin our organisation’s digital transformation.

This is a high-impact role requiring strong leadership, exceptional organisational skills, and the ability to manage multiple priorities in a dynamic environment. You will ensure projects are delivered on time, within scope, and to budget, while maintaining the highest standards of governance and quality.

Key Responsibilities

• End-to-End Delivery: Manage the full lifecycle of infrastructure projects, from initiation through to completion, using appropriate methodologies (Agile, Waterfall, or hybrid).
• Strategic Planning: Define project scope, objectives, and success criteria, ensuring alignment with organisational goals.
• Financial Management: Develop and control project budgets, forecasts, and cost models, ensuring financial accountability and value for money.
• Risk & Issue Management: Proactively identify, assess, and mitigate risks, maintaining robust RAID logs and governance documentation.
• Stakeholder Engagement: Build and maintain strong relationships with senior stakeholders, technical teams, and external partners, ensuring clear communication and timely reporting.
• Team Leadership: Matrix-manage multi disciplinary teams, fostering a collaborative, high performance culture.
• Process Improvement: Drive continuous improvement in delivery processes, governance, and reporting standards.
• Compliance & Best Practice: Ensure adherence to organisational policies, industry standards, and regulatory requirements.

About You

We are looking for a confident and adaptable leader with a proven track record in delivering IT infrastructure projects. You will combine technical understanding with strong commercial acumen and the ability to influence at all levels.

Essential Skills & Experience:

• Significant experience delivering infrastructure projects (e.g. network upgrades, cloud adoption, hardware refresh).
• Strong knowledge of IT infrastructure technologies (servers, storage, networking, cloud platforms).
• Demonstrable experience in budget creation and financial control.
• Proficiency in project management methodologies (Agile, Waterfall, PRINCE2).
• Excellent stakeholder management and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Desirable:

• Professional certifications such as PRINCE2, AgilePM, or PMP.
• Experience in process development and governance frameworks.
• Familiarity with tools such as MS Project, Jira, Miro, Power BI and Office365.

Why Join Us?

At the RSPB, we believe in making a difference not just for nature, but for people too. You’ll join a passionate, purpose driven organisation where your work directly supports our mission to create a world richer in nature. Our teams are collaborative, supportive, and committed to innovation. Here, your expertise will help deliver technology solutions that enable real change.

What We Offer

• A supportive and inclusive working environment.
• Opportunities for professional development and career progression.
• Flexible working arrangements to support work-life balance.
• A chance to contribute to projects that truly matter.

Ready to make an impact? Apply today and help us deliver the technology that powers conservation.

Closing date: 23:59, Mon, 10th Nov 2025

We are looking to conduct interviews for this position from the 17th November.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

As part of this application process, you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

If you wish to provide a cover letter with your application, please include this at the end of your CV document upload.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

Contact us to discuss any additional support you may need to complete your application.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

Location: Central London, London Bridge Hybrid (Min of 1 day per week in our Central London Office)

Brooke’s work across Africa, Asia and Latin America transforms the lives of the animals and the people in the communities we serve. Our vision is of a world in which working horses, donkeys and mules are free from suffering and have a life worth living.

Joining us as a member of the Executive Leadership Team (ELT), your will step into a highly strategic and pivotal role where you will embrace emerging technology and our utilisation of data and insights to enhance our organisational mission. You will lead on our technology platforms and our use of AI, providing strategic overview, advice and guidance to the ELT and our Board of Trustees.

You will champion the role of technology to enhance growth and impact, lead on major initiatives across all sites ensuring performance resilience, cyber security and steps to mitigate cyber threats as well as the development of data usage across all areas of our work. This will include working on compliance, ensuring strong data governance is integrated into our systems and processes by design.

With strong leadership skills, the ability to manage complex projects and a track record of leading and delivering technology transformation, you will have a high level of knowledge of the latest data technology and AI capabilities, including tech infrastructure across a variety of platforms and applications. You will have the ability to lead a high-functioning team and an ability to communicate with presence at all times. Previous experience within the charity sector is desirable although not essential.

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.

Closing date: 27 November 2025, 5pm

Fixed Term Contract (Maternity Cover)

Full-Time (37 hrs) LC2 SCP 29 – 32 - £39,862 to £42,839

About Crewe Town Council

Crewe Town Council was formed in 2013 as the result of a referendum, with a role to provide a strong voice for Crewe. The parish of Crewe is broken into six wards made up of a diverse community. The Council is made up of twenty elected members (Town Councillors) and a small team of officers work to deliver local services and activities including events.

About Events at Crewe Town Council

Crewe is a home to an ever growing hive of activity when it comes to events and culture and Crewe Town Council is proud to be a part of this.

Crewe Town Council has a rich history of hosting outstanding events including a regular monthly feature market, school holiday programmes, a soap box derby event, music events, Crewe Day Festival, Remembrance Sunday Service and Parade, an annual Christmas Lights Switch On and so much more! 

Events make a huge contribution to our local community and economy. They provide recreational opportunities for residents and contribute to strong, resilient communities by providing the chance for people to have an active role in the community through volunteering or participation in event activities. At their biggest, events give Crewe a raised profile, boosting inward investment and visits to the town.

The town enjoys a thriving and engaged community which is keen to express its individuality as well as welcome ideas for contemporary events from around the country. Crewe Town Council continually builds on these elements to develop a culture of active delivery of events in partnership with the community, agencies and businesses that contribute to achieving our ambition to make Crewe the place to Live, Work & Enjoy.

Crewe is in a time of change and opportunity, with redevelopment of the town centre underway and new exciting cultural projects and initiatives emerging. Local residents and organisations alike are invigorated and passionate about the role of events in the town, both now and for its future.

About the role

This role is maternity cover and will be offered on a fixed term contract. 

The role will report directly in to the Town Clerk and be responsible for the Events Officer, contractors and volunteers. You will work closely with other officers including Communications, Public Services, Community, Heritage and Support Officer. 

Crewe Town council has a rich and varied events and culture programme planned and set out  for 2026 which needs oversight while the events and culture manager is on maternity leave. This will require a suitably experienced and qualified individual to ensure delivery is consistent, compliant and maintains the usual standard of quality events and experiences delivered by Crewe Town Council.

If you’ve applied for this position before, please note that your application has already been considered.

Closing Date:  12:00pm on Friday 14th November 2025 (Please note, the closing date may be brought forward if a suitable candidate is identified before the deadline).

Expected Start Date: As soon as possible, to be discussed and agreed. 

Expected contract length:  This is a fixed-term contract to provide maternity cover for the position of Events and Culture Manager. The contract is expected to last for around 12months depending on start date.

In the event that the post-holder returns from maternity leave earlier than anticipated, the contract may be terminated with one months notice.

Exciting opportunity for a charity sector Community Helpline Manager in Torbay

The Torbay Health and Wellbeing Voluntary Sector Network in Torbay is recruiting a full-time Manager to oversee the Torbay Community Helpline.

This post will be based in the local voluntary sector infrastructure organisation - Torbay Communities, hosts of the Community Helpline.  

We are seeking an exceptional individual to lead this nationally recognised and acclaimed innovation. Torbay’s Community Helpline was established during the Covid pandemic and has since been developed by the local community into a central access point to the voluntary and community sector as a whole. Since 2021, it has also been the front door for new Adult Social Care referrals in the area through a unique partnership with the local statutory sector. Providing the best possible support to local residents the Helpline’s strapline ‘One Call – That’s All’ sums up the holistic approach. Individuals and families can access a wide range of support from food parcels to mental health support, help with isolation to debt advice etc. The Helpline links into over 100 voluntary sector organisations locally and into grassroots networks of residents offering support to each other. The Helpline has a strengths-based approach to its operations, with callers often helping others after they have received some support.

We are looking for someone who can lead this initiative into the next phase. Someone with the relevant experience who can identify the Helpline’s potential and - working with staff, volunteers, voluntary sector and statutory sector partners - deliver excellent support to our residents and develop the Helpline to meet future needs.

If you have boundless energy, a commitment to help marginalised people, a curiosity for doing things differently and a thirst to make a difference. Please apply.

Salary: £41,041 per annum.

For more information, please download an application pack from our website at Torbay Communities | Job Opportunities  - click 'redirect' and you can download the application pack

To find out more about the role, please call Tracey Cabache or email Tracey Cabache - details in application pack

Please email completed applications to John Arcus - details in application pack

By 5pm on Thursday 13th November 2025

Interviews will be held across the 18th and 19th November (please keep both days free).

Please note that, unfortunately, we cannot notify applicants who are not shortlisted for interview. 

Estates Co-ordinator

Location: Centre of the Earth, 42 Norman Street, Birmingham, B18 7EP 

Salary: £14,736 per annum (pro-rata of £24,570 FTE) – negotiable depending on experience 

Hours: 22.5 hours per week 

Contract: Permanent 

Application Deadline: 21/11/2025.  Interviews will be held on a rolling basis  (Please note: We reserve the right to close this vacancy early if we receive a high volume of suitable applications. We encourage you to apply as soon as possible).  

Right to Work: Applicants must have the right to work in the UK. We are not a visa-sponsoring organisation. 

About Us

At the Wildlife Trust for Birmingham and the Black Country, we’re on a mission to create a Wilder Birmingham and Black Country. The Estates Co-ordinator plays a vital role in supporting our teams and ensuring the smooth operation of our two environmental centres. This role is key to maintaining a safe, welcoming, and professional environment for colleagues and visitors alike.

About the Role

We’re looking for a proactive and organised Estates Co-ordinator to oversee the day-to-day running of our buildings and provide essential support to our wider teams. You’ll work closely with colleagues and contractors to ensure our offices are well-maintained and efficient.

You’ll be based at the Wildlife Trust’s Head Office at Centre of the Earth, 42 Norman Street, Birmingham, B18 7EP, with regular work at our EcoPark site in Small Heath and occasional travel across the region and nationally.

Key Responsibilities

· Facilities Management: Oversee the day-to-day operation and maintenance of two environmental centre buildings, including minor repairs and coordinating contractors.

· Health & Safety Compliance: Support implementation of health and safety policies, including fire safety, first aid provision, and compliance monitoring.

· Contractor & Supplier Coordination: Manage relationships with external suppliers and contractors, ensuring value for money and sustainability.

· Asset & Equipment Oversight: Maintain asset registers, coordinate waste disposal, and ensure timely servicing or replacement of estate equipment.

· Security Management: Act as a keyholder, oversee site security, manage CCTV and alarm systems, and support emergency planning.

· Utilities & Financial Admin: Monitor utilities, provide meter readings, check bills, and manage petty cash systems.

· IT & AV Support: Provide basic troubleshooting or liaison with IT support and assist with AV setup for meetings and events.

· General Support & Representation: Assist with room setups, attend events, support Trust strategies, and act as a positive ambassador for the organisation.

About You

· Highly organised with excellent attention to detail

· Able to manage multiple priorities in a busy environment

· Confident using Microsoft Office, especially Excel and Outlook

· Strong communication skills and able to work independently

· Experience in the charity sector is desirable

· Full UK driving licence and access to a car is required

What We Offer

· A chance to make a real impact in local communities and the natural environment

· A supportive and inclusive team culture

· Flexible working arrangements

· Opportunities for professional development

How to Apply

We are interviewing suitable candidates on a rolling basis, so please submit your application as soon as possible. For more information or to apply, visit our website or contact us directly. 

Equal Opportunities

We are committed to ensuring transparent and non-discriminatory recruitment and employment. As a progressive charitable organisation, we champion equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristic.

This role is responsible for managing the effective functioning of the Aga Khan Centre to provide safe, efficient, secure, legally compliant and environmentally friendly spaces for residents, employees, students and visitors.

Leading a small team, the Facilities and Operations Manager will be responsible for providing a seamless support service to manage and deliver high quality proactive and reactive maintenance to a standard which is in accordance with the nature of the Aga Khan Centre and provides value for money. The role covers all aspects of repairs & maintenance including plumbing, air conditioning, electrics, building fabric, health & safety and emergency support and requires the postholder to be hands on, supporting the maintenance team with technical support, knowledge & coordination as well as executing PPM plans, managing contractors and overseeing and inspecting works.

AKC Building Operations

• Oversee and manage the teams responsible for the reception, security and cleaning.

• To prepare and keep up to date the Facilities Management (FM) Plan for AKC and the approach taken for each ‘hard’ and ‘soft’ FM service, including planned preventative maintenance and lifecycle replacements, ensuring that a suitable, safe, high-quality operating environment is provided.

• To act as a point of contact for technical support in order to reduce supplier callouts and ensure the correct supplier is allocated to resolve the problem, after issues have been looked at in-house first.

• To manage, plan and monitor the day-to-day repairs and maintenance activities of the building management team, ensuring works are completed on time, to the highest quality and in line with the approved FM plan.

• To coordinate and manage activities of suppliers working in and around AKC including checking and approving completed work, ensuring it is on budget, within agreed timescales and to the quality required. 

• To act on defects highlighted in suppliers’ reports and ensure resolution following up on any unresolved issues that could affect plant or equipment performance and safety.

• To ensure the AKC maintenance reporting system is updated with work carried out and outstanding tasks. • To ensure maintenance supplies, spares and stock levels are monitored and supplies are always available. • To receive, review, store and respond to suppliers’ reports, i.e. lifts, eye bolts, water sampling, lighting protection, etc. and supply a level of technical advice to ensure compliance with the relevant legislation.

• To maintain and review equipment asset registers and update accordingly.

• Responsible for the Health and Safety policy for AKC and liaising with outsourced consultants to ensure that AKC is compliant and required checks are carried out.

• To maintain all maintenance and H&S documents, registers and systems at all times and act as knowledge-holder on behalf of AKF(UK) for Operation Manuals, as-built drawings, maintenance records, licences and operating certificates related to AKC.

• Working in conjunction with the AKC IT team and external providers be responsible for the operation and maintenance of the core building services systems including for FM, Room Booking and Security.

• To adhere to the AKC environmental policy promoting and driving energy & water saving initiatives as well as recycling initiatives at all times.

• Plan and implement minor projects to optimize space utilisation within AKC. Participate as a key stakeholder in major projects.

• Support the relationships with the tenants of the AKC retail units.

• Ensure that the gardens embedded within the AKC, and the surrounding grounds and gardens are properly cared for and landscaped.

• Liaise with the Estate Landlord and their agents regarding estate management, central services, infrastructure and security issues and maintenance of the public realm around AKC

• Liaise with other building managers on the KX Estate and maintain good neighbourly relations.

• Respond to emergency situations or other urgent issues involving AKC. 

AKC Building Administration

• To prepare an annual operational plan and budget for the AKC building management team.

• To provide commentary and analysis for the monthly building management finance report and work with the Property Finance Manager to ensure that there is an up to date forecast at all times.

• To lead any supplier procurement processes related to building management.

• Monitor and approve all building management supplier invoices and staff expenses for payment in line with approved budgets. Seek additional approvals for unbudgeted or excess expenditure.

• To ensure that safeguarding processes are embedded into all building management operations, all building management supplier contracts and the building management policies and processes.

• To routinely review standards of service and ensure best practices are being followed and to benchmark the costs of AKC building management against equivalent buildings to assess and demonstrate value for money.

• Manage and maintain the SLA standards, KPIs and targets for the AKC building management team.

• To own the AKC building management risk register ensuring that it is up to date at all times.

• To attend the AKF(UK) Property Committee meetings

• Work flexibly in terms of working hours to support and accommodate events and incidents outside of regular working hours.

• To ensure all tasks from the Security Audit are completed promptly, while maintaining up to date policies including the Critical Incident Plan and Office Security Plan

AKC Events

• To ensure that the building management team support the events management team with all large and complex events, including organising facilities for car parking, traffic control, security, first aid, and hospitality.

• To ensure that the building management team supports the dismantling and removal of the event materials and clearing the venue efficiently. 

People Management

• Help the AKF(UK) CEO and Senior Management Team promote an organisational culture of teamwork and service, high-quality, transparency and accountability, innovation, and inclusiveness.

• Supervise, coach and mentor building management staff, building a highly skilled and motivated team demonstrating best practice in the sector and exemplifying AKF (UK) values and behaviours.

• Oversee and set annual performance objectives and evaluate performance in accordance with the AKF (UK)’s staff performance management procedures.

• Identify staff with potential for advancement and, as part of succession planning, contribute to their development.

• Build a culture throughout the building management team of continuous improvement, in which staff are cognizant of and influence the broader learning agenda alongside delivery objectives.

Carry out any other duties as assigned by the Head of Kings Cross Properties. 

Qualifications

• A degree in Facilities Management or similar qualification would be an advantage.

Experience

• Experience of staff management

• Experience of managing third-party contractors

• Experience in managing complex mechanical, electrical and plumbing systems

• Experience of managing planned preventative maintenance for hard and soft services

• Experience of working in a complex, multi-stakeholder environment

• Experience in planning programmes of work for maintenance in accordance with the buildings requirements and identifying gaps in the maintenance strategy.

• Experience of identifying trends and developing/implementing management reports.

• Experience in a similar field e.g. school, university or charity.

Skills

• Good interpersonal, customer care and liaison with a wide range of stakeholders

• Ability to explain technical issues to non-technical personnel.

• Ability to work both strategically and operationally.

• Ability to successfully manage time, plans and other related tasks.

• Ability to continuously meet targets and surpass expectations.

• Ability to lead, inspire and motivate a team to meet objectives.

• Excellent written and verbal communication skills in English.

• Good presentation skills.

• Excellent communication skills and able to communicate with internal and external customers.

• Commercially aware with good negotiating skills.

• Excellent client facing skills with the confidence to deal with people at all levels.

• Capable of working independently and collaboratively as part of a wider team.

• Good numeracy and presentation skills.

• Self-motivated, action-focused and with a proactive approach.

• Ability to always maintain a professional appearance and approach.

• Proven ability to deal with change. 

Application Details:

• Must have right to work in the UK.

• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.

Starting Salary: £54,269 - £59,422 (including LW)  

Contract: Permanent  

Location: Romero House, London - Hybrid working with a minimum of 40% of your time in the London head Office

Job Profile

CAFOD has an ambition to be digital first in our marketing and communications, to stay ahead of emerging trends and make the most of what digital technology can offer to strengthen our relationships with our supporters and in our ways of working across the organisation. Digital technology has already transformed our communications and will continue to do so. This senior communications and marketing role will be responsible for steering the ongoing digital transformation of CAFODs work, primarily in the supporter programme and also across the wider organisation.

This role encompasses overall responsibility for the brand, digital marketing, messaging, proactive and reactive media relations, with a core focus on digital transformation across all platforms. This post will play a key role in guiding our digital shop fronts and marketing efforts, evolving supporter journeys, steering our email programme and leading on the digital infrastructure to enable delivery of our supporter programme. It will ensure that digital engagement and conversion is embedded and an integral part of our communications planning. 

This role will drive innovation and data-informed insight across the full spectrum of communications and wider organisation functions. It will embed a digital-first approach across teams and guide and accompany the wider organisation on harnessing opportunities of new technologies, making digital engagement integral to communications planning. 

This role will drive brand awareness, brand advocacy and action across our programmes to ensure CAFOD is top of mind amongst the Catholic Community of England and Wales, helping to grow support from our constituency. You will bring proven senior-level experience in digital communications and marketing, ideally within the charity sector. With a strong understanding of communications at a senior level with expert knowledge of digital channels, audience engagement, and online conversion, you also have a strategic grasp of how digital integrates into broader communications and supporter strategies. Your leadership style is collaborative and visionary, and you have the gravitas and expertise to set the digital marketing direction for a large organisation, while bringing all teams along with your vision.

Key Responsibilities

• Lead the strategic development, direction setting and delivery of an ambitious, insight-led digital-first communications strategy that enhances supporter journeys, increases engagement and drives measurable growth in support of our supporter programme, especially our parishioner-first fundraising strategy. 

• Act as CAFODs senior expert on communications, advising the Executive team, across departments and influencing strategic decision-making, including on digital direction and development, at the highest level. 

• Lead complex cross-organisational projects that improve our digital supporter experience, from acquisition to long-term engagement and conversion, ensuring timeliness and consistency with supporter programme priorities, especially the parishioner-first fundraising strategy and approach. 

• Provide leadership and overall oversight of external communications and messaging, including brand consistency and press/media engagement, ensuring consistency between our fundraising efforts, our campaigning work and profiling our international work to supporters and key stakeholders.

• Lead and oversee the digital teams - email marketing programme, social media engagement, digital developments, campaigns and the website, to ensure user experience is optimised and platforms support our supporter programme and broader organisational strategic objectives and ambitions. 

• Lead the media team to explore and encourage new approaches including how we further maximise the digital media landscape.

• Line manage senior specialists across digital marketing, website, and media and PR, ensuring high performance and professional growth. 

• Work closely with IT, data and external agencies to ensure agile, secure and effective digital delivery across platforms. 

• Represent the organisation externally where appropriate, with a focus on digital thought leadership. 
• Develop and manage the communications budget effectively, aligning resources to priority areas and demonstrating clear impact. Agree and ensure accountability for objectives and KPIs as part of the wider supporter strategy, fostering a culture of ongoing learning, adaptation and improvement.  

Safeguarding 

All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.

Person Specification 

• Extensive experience in a senior digital communications and marketing leadership role, with demonstrable success in developing and delivering integrated and audience-led multi-channel communications and marketing strategies. 
• Strong experience of overseeing development of supporter journeys and objectives, website development, CRM integration and email engagement and conversion. 
• Passionate about digital innovation and technologies, with deep knowledge of platforms, formats, and trends. 
• Committed to insight-led and data-driven approaches with skills to use digital tools, platforms and analytics to shape decisions and measure impact. 
• Excellent leadership, inter-personal and team management skills, with the ability to develop and motivate multi-disciplinary teams. 
• Strong cross-functional project management ability, with experience leading organisational change in digital capability. 
• Understanding of broader communications and marketing disciplines, with the ability to ensure alignment and brand consistency and also oversee media and PR work, including reputational risk and crisis communications. 
• Understanding of the Catholic church in England and Wales and knowledge of Catholic Social Teaching. 
• A track record of strong written and spoken communication skills. 
• Highly organised, able to manage a busy workload and consistently meet deadlines. 

Safeguarding for Children and Vulnerable Adults 

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of, and consent to, these recruitment procedures.