It Manager Jobs in Chertsey, Surrey

An exciting opportunity to join a small team working to provide primary health and mental health services to people seeking safety in the UK. The postholder will have the opportunity to work with our medical teams to deliver psychoeducation sessions to people living in asylum accommodation across the UK and be the key connecter between the project team and the service users.

The successful candidate will have experience working with people in the asylum system and an understanding of mental health needs for people going through the asylum system. We are looking for people with fluency in at least one of the key languages: Farsi, Arabic, Kurdish Sorani, Kurdish Badani, Amharic, Tigrinya, Pashto, Daari.

Locations will be flexible and contingent on needs so the postholder will need to be open to travelling to different places across the UK to deliver services.

Job Purpose:

Note this is a joint Doctors of the World UK (DOTW) and MSF project where DOTW is the clinical operational partner and as such the successful candidate will also follow DOTW clinical and safeguarding protocol.

To Support the communication and interaction between target population (migrants and refugees) and care providers (MSF; Partners and NHS), through addressing consequences of language barriers, sociocultural differences, and discrimination.

To support in the carrying out of key activities including facilitation and support for facilitation of psychoeducation sessions to service users. There may also be some work to support the running of the mobile clinic including translation support and casework.

Knowledge, Skills & Experience:

• At least a secondary level of education is required.
• Degree in social sciences, social communication or teaching is desirable.
• Professional course and/or training in interpretation or intercultural mediation is an asset.
• Minimum two years’ experience in a similar position, preferably in medical settings with MSF or other NGOs.
• Previous experience in PFA (psychological first aid) or mental health settings is desirable.
• Previous experience in migration/refugees’ contexts is essential.
• Fluent in Amharic, Arabic, Dari, Kurdish, Pashto, Persian or Tigrinya is an advantage
• Knowledge of migration dynamics and of the affected population.
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite.  The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.

Right to work - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role.

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.

How to Apply:

Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date:

2 June 2024, 11.59pm (GMT)

Incomplete applications will not be considered.

We are looking for a Prospect Research & Donor Insight Manager to join the National Theatre Development Team.

The purpose of the role

This role is an exciting opportunity to help shape the future of fundraising at the National Theatre, as we look to grow our income from individual members, major donors, trusts and corporate organisations.

Working with the Senior Prospect Research & Donor Insight Manager, you will develop a strong fundraising pipeline that will ensure the team can reach their long-term targets.

Your natural curiosity will lead you to identify new opportunities using a variety of online sources in combination with the NT’s database, Tessitura, and you will be able to articulate your recommendations to fundraisers in a concise and compelling way. With excellent attention to detail, this role also undertakes due diligence research into potential funders to assess any risks to the NT of accepting funds. This role also manages the Development Operations Assistant, who leads the day-to-day administration of the Development database.

The role has scope to offer insights across the whole Development team and NT senior management, and would suit a strong collaborator with enthusiasm for the work of the NT.

The successful candidate will have the following: 

• Experience of managing prospect research projects and supporting prospect pipeline management in a fundraising environment.

• Experience of Tessitura or other customer relations management systems.

• Proven ability to gather and interpret information for relevance from a variety of sources.

• An appreciation for donor motivations and ability to make thoughtful connections with projects.

• Evidence of the ability to present information in a clear and concise manner, both written and orally.

If that sounds like you, this may be the role for you!

Working with us will give you...

• Complimentary staff tickets for shows and NT Talks and Events, subject to availability and policy.

• Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to local childcare providers & gyms on and around the South Bank)

• Access to interest-free season ticket loan and Cyclescheme partnership

• Pension schemes with Legal & General and NEST

• Sabbatical option, subject to agreement and policy

• Generous sick pay

• Family-friendly employer with supporting policies

• Hybrid and flexible working, subject to agreement and policy

• Training and Development Programme via e-learning platform, and specialist in-person training relating to role.

• On-site Occupational Health and welfare support

• Free-to-access Employee Assistance Programme, enabling counselling and mental wellbeing support, financial and legal advice, and advice on caring responsibilities.

• On-site staff canteen and bar

• Staff networks including Amplified: The Ethnically Diverse Network; Disability Staff Network; LGBTQ+ Network; Parents and Parents & Carers Network

• The NT is also a member of Parents and Carers in the Performing Arts (PiPA)

Please note 

The closing date for the receipt of a completed application is Friday 31st May  2024 at 12 noon.

We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.

People Department 2024

This role is based at our centre a short walk from Clapham Common tube station, in London. We support homeless people from the local area and further afield. Our services are open access, so the people who come to the Ace of Clubs are diverse and from multiple walks of life. Consequently their needs can be complex, so we are looking for a skilled communicator who can support people, many of who live chaotic lifestyles. Our purpose at the Ace of Clubs is to address people’s basic human needs by providing food, clothing, toiletries, and practical support. We help people link up with housing, healthcare, education, and employment. Our Support Workers work to help individuals overcome barriers to achieving wellbeing, whether it be through guidance in the support system, learning new skills or supporting service users to build the confidence and skills to enable them to navigate their life challenges and advocate for themselves. The ultimate aim of our work is to reduce people’s dependence on our service, helping them move toward independence.

As a small team, we work collaboratively and you will have the opportunity to grow, thrive and perform through effective conversations and honest feedback underpinned by trust. We work in an environment that will stretch you both personally and professionally, and all you need is your expertise and natural talent to work with people. 

We are committed to safeguarding and promoting the welfare of vulnerable groups and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory enhanced check via the Disclosure and Barring Service.

Interpersonal skills, the ability to communicate clearly, and a commitment to upholding professional boundaries are essential requirements of the role. Employees and volunteers at the Ace of Clubs must also act with honesty, respect, reliability and a non-judgemental approach combined with the ability to deal with challenging behaviour in a non-confrontational manner.

KEY DUTIES

• To participate in the provision of advice and advocacy for service users addressing their needs in the following areas; Housing; Welfare; Health; Education; Employment, (this list is not exhaustive);
• Refer to and liaise with partners and agencies within the statutory and voluntary sector to secure positive outcomes for Centre Users, e.g. referring and signposting guests to accommodation providers, health services and other relevant internal and external support services, as necessary.
• Work in a manner which honours our organisational values and is responsive to the trauma and experiences of homelessness and vulnerable adults.
• Maintain essential records accurately on Charity Log, (ensuring high quality case recordings).
• Ensuring the Centre Manager is kept informed of all safeguarding and risk concerns.
• Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals.

Role: Poppy Appeal Manager

Location: North East London

Contract Type: Permanent, Full Time

Hours: 35 Hours, Monday to Friday

Salary: £32,910 to £36,072 (Inclusive of London Supplement)

Are you looking to ensure the success of this unique initiative for the Royal British Legion as a  Poppy Appeal Manager?

As the Poppy Appeal Manager in North East London, your main role is to achieve income, expenditure, and contribution targets, ensuring the success of the appeal. Collaborating with the Regional Poppy Appeal Manager, you will create and manage an income and expenditure budget, providing monthly commentary. Your responsibilities include to coordinating local supporters, partners, and volunteers, building relationships to maximise fundraising potential.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Relationship management plays a crucial role, where you'll oversee a portfolio of regional corporate partnerships and collaborate with internal departments to achieve collective goals. Effective communication skills are key, enabling you to engage with supporters and stakeholders, ensuring a positive experience for everyone involved.

A distinctive aspect of this role lies in the unique Poppy Appeal activity. Beyond managing relationships and budgets, you'll recruit and induct new Poppy Appeal Organisers, ensuring they have the tools and resources for success. Planning and coordinating the Poppy Appeal launch, including PR and media activities, contribute to the appeal's overall impact.

Your role also involves representing Royal British Legion locally, engaging in outreach activities, and providing updates to key stakeholders. Flexibility is essential, as some evenings, weekends, and overnight stays may be required. The successful candidate will embody the values of the Royal British Legion, demonstrating empathy with its mission and objectives.

The ideal candidate will possess commercial knowledge, financial management skills, and experience in supporter relationship management. Strong planning, organizational, and IT skills are necessary, as is the ability to assess the commercial implications of decisions. The role demands a team player who can engage with diverse client groups, showcasing effective communication skills both in writing and verbally.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be expected to travel regularly in the course of your work including regularly round North East London. You will be contracted to our London Hub, Haig House, where you will be expected to work a minimum of 2 days per week – when not travelling. Please be aware a full UK driving licence is required for this role.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: 23rd June 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Background

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in eleven areas/regions of the UK and will support 3250 children in 2024-25.

Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (KS1) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.

From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading.

Job Summary

Chapter One is seeking a Birmingham/West Midlands Programme Manager from September 2024 who is an excellent communicator and is able both to motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to disadvantaged communities is maximised throughout the academic year.

The post is ideal for someone looking for part-time, flexible, term-time only work from a home base and who is able to travel frequently around the Birmingham and West Midlands area. The postholder will be joining a team of established Programme Managers (also part-time) who work in different parts of the UK and will need to have some flexibility to work additional hours during busy autumn months, and conversely to work fewer hours during quieter periods of the year.

Key Responsibilities:

• Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers

• Install, setup and maintain Chapter One equipment in participating classrooms

• Fully understand the operation of the Chapter One platform and database and communicate this to others

• Organise and conduct initial teacher training and follow-up

• Ensure a smooth initial launch of Chapter One’s programme in every classroom

• Liaise with colleagues performing technical and volunteer support roles

• Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed

• Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise

• Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends

• Create monthly data summaries for all participating classrooms

• Lead annual review meetings for senior leadership at participating schools

• Support programme monitoring, evaluation and research as required

• Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary

• Liaison with corporate partners as required

• Weekly communication and status updates with Senior Programme Manager(s) and wider team

• As a new school year approaches, secure commitments from returning schools and find and target new schools to join Chapter One’s programme

Role Requirements:

Essential

• Highly motivated individual with excellent interpersonal and organisational skills
• Proven track record of working at a senior level in education, project management or a related field
• Proven strength in both written and verbal communication
• Highly IT literate, with excellent computer skills, able to troubleshoot software issues and adept with Google suite
• Ability to manipulate and analyse to draw useful conclusions to improve programme delivery
• Proven ability to work independently
• Self-starter and quick learner
• Ability to adapt and embrace a changing environment
• University degree
• Ability to drive and access to a car for work purposes

Desirable

• Two years of teaching/education experience with primary age children

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

Assistive Technology Support Officer

Based in Stanmore/Berkshire - onsite.

Salary circa £30,900 per annum dependent upon experience.

Are you passionate about making a difference in people's lives? Do you have a knack for troubleshooting and a flair for technology? If so, we want you to join our dynamic team as an Assistive Technology Support Officer!

As an Assistive Technology Support Officer, you'll play a vital role in enhancing the lives of individuals with learning disabilities by providing technical support and assistance. 

Not only will you be responsible for maintaining stock and databases, but you'll also have the opportunity to contribute to innovative projects aimed at improving service delivery. Your role will involve collaborating with various stakeholders, including suppliers and Norwood's Technology team, to ensure the smooth integration of equipment into our digital network.

To be a car driver and have access to a car during office hours and willing to drive between locations.

Key Responsibilities:

• To visit services and complete installations, repair, maintenance, reviews and collection of Technology Enabled Care (TEC) equipment, with new and existing service users throughout Norwood’s services in North London, Redbridge and Berkshire.
• Troubleshoot problems with equipment installations and resolve these faults both remotely and in person.
• To be responsible for stock and undertake auditing of the stock and maintain current databases according to Company requirements including updating and maintaining asset registers
• Support the IT manager in providing a high level of service coordination to ensure that new projects are delivered effectively. 
• To take part in training sessions and attend meetings as required.
• To manage and maintain records, including central records, stock control and budgetary records.
• Train staff in the use of all systems available and provide ongoing support to ensure effective use of the systems in place.
• To support and promote digital inclusion, independence and empowerment for people using telecare or telehealth equipment 
• Produce resources to support progress for users of AT.

 Why Norwood?

• The opportunity to work for a leading UK charity
• Competitive salary & benefits package
• Generous annual leave entitlement
• Hybrid work arrangement
• 1pm finish on a Friday
• Unlimited access to staff referral scheme

If you're ready to embark on a rewarding journey where every day brings new challenges and opportunities to make a difference, apply now to become our newest Assistive Technology Support Officer! Please press apply and our Recruitment Team will be in touch.

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

No agencies please.

You will join a small team of housekeepers working mainly at our Community/Justice/ Counselling services. Well-managed spaces make our buildings great places to be ensuring they are efficient, secure and pleasant environments. You will work with the Soft Facilitates Manager to carry out planned cleaning duties from a schedule of works. You will also need to build in capacity for reactive cleaning as required. 

A key part of the role will be to work with project managers and the Soft Facilities Manager to ensure solid housekeeping provision. You will ensure the efforts of you provide a high level of cleanliness, and cleaning complies with health and safety standards too.

You will have a usual place of work at either Katherine Price Hughes House, Highbury or Wincott Street, Lambeth as we have two Housekeeping roles available, but be required to work flexibly across the property portfolio if business needs demand this. You will facilitate end of licence/tenancy cleaning preparing these spaces for new residents, or you could be asked to provide cleans between room hire in our counselling and our community spaces. The post holder will ensure their working practices are safe and compliant with the organisation’s health and safety guidelines. 

KEY RESPONSIBILITIES  

PEOPLE SUPPORT 

• To support the Soft Facilities manager in achieving excellent housekeeping across Strides. This will be discussed in monthly supervisions. 

FINANCIAL COMPETENCE 

• To work with the soft facilities manager in keeping costs to a minimum. 

ADMINISTRATIVE DUTIES 

• To follow instruction around recording work as guided by the soft facilitates manager. 

• To update portals and systems relating to flow of works, both scheduled and reactive if required.

SERVICE DELIVERY 

• To follow the agreed schedule of works in each building.

• To support the team with room inspections. 

• To have an awareness of risk in working practices. 

• To keep abreast with current COSHH and Hygiene regulations and other matters relating to safe working practices. 

• To keep good stock control of cleaning supplies.

• To monitor the standard of our buildings ensuring standards are consistently high. 

• To attend planned meetings as required, including the staff conference and other organisational events.

• To occasionally carry out specialist duties as agreed with the relevant manager (e.g. specialist cleaning if adequately trained). 

• To report maintenance issues promptly if found. 

ORGANISATIONAL RESPONSIBILITIES 

• To observe Confidentiality at all times. 

• To adhere to Strides’ Policies and Procedures.

• To attend and contribute to Reflective Practice Sessions and build in opportunities for reflection into the working week. 

• To attend and contribute to regular supervision sessions with your line manager. 

• To attend and contribute to an annual appraisal.

PERSON SPECIFICATION 

We require a housekeeper who can demonstrate the following competencies to a high level. The desire to do well in the role is more important than direct experience of a similar role and transferable skills are welcomed. We will be looking for evidence in the following areas during the selection process: 

• A focus on the experience of the people using our services 

• Sound Organisation and planning skills 

• Excellent communication. 

• Team Work 

• Strong Admin and IT skills. 

Please outline in your application how you meet the following criteria: 

ESSENTIAL CRITERIA 

• An accredited qualification in facilities housekeeping, or a willingness to work towards this once confirmed in post.

• Experience of domestic cleaning duties 

• Working knowledge of COSHH (Control of substances hazardous to health). 

• Experience of dealing with people directly in a community building and/or residential setting and/or business premises. 

• An ability to communicate effectively in English, and an ability to communicate with people whose first language is not English. 

• Ability to use IT, including Microsoft Office.

• An understanding of Safeguarding responsibilities, or a willingness to learn these standards. 

• An understanding and commitment to the principles of Equality, Diversity and inclusion as it applies to the workplace. 

• Willingness and availability to work some weekends as required. 

• Willingness to work flexibly according to organisational requirements. 

• Commitment to Strides’ values and understanding of the Christian Ethos that underpins our roots as an organisation.

DESIRABLE CRITERIA: 

• Carbon literacy and an understanding of the principles of reducing environmental impact. 

• Understanding challenging behaviour people may present and an awareness of basic strategies for dealing with behaviour that challenges us.

EQUALITY, DIVERSITY AND INCLUSION 

We do not want any disability, sensory impairment or neurodiversity to put you off from applying if you meet these criteria, if this applies to you get in touch. Informal conversations about the role are also welcome. We look forward to hearing from you! 

The Alliance for Inclusive Education (ALLFIE) has led the lobby for change in inclusive education for over 30 years, serving as the only national Disabled people’s campaigning organisation working on this issue. 

ALLFIE’s vision is to create an inclusive society by ensuring inclusive education within mainstream settings for ALL Disabled people. We campaign for ‘a world where inclusive education is a right, not a struggle,’ and for Disabled pupils and students to be fully included in mainstream education, training, and apprenticeships, with all necessary support. We also create the resources that people and organisations need to advocate/campaign for inclusive education, training, and apprenticeships and to develop good inclusive practice. 

Job purpose: The Social Media Co–Lead will ensure the smooth delivery of ALLFIE’s online and social media content, to increase understanding of, and engagement with, our inclusive education campaign work. This is a production role which will focus on growth and consistency across ALLFIE’s online and social media platforms, ensuring accessibility in text, visual and audio content.

As an organisation run by and for Disabled people, we are seeking to recruit a skilled and motivated Disabled person for this key role.

We support flexible working and large aspects the role could be done remotely, however some travel to attend face-to -face meetings will be required.

ALLFIE is committed to promoting equality of opportunity, intersectionality and human rights. If you are a Disabled person and we need to make any adjustments to our recruitment process to enable you to apply for this role please let us know.

Closing date for applications: 23:30hrs on Thursday, 23 May 2024

We’re looking for a Drupal Developer who wants to create technical solutions for our wonderful nonprofit clients. 

Who are you?

You’ll be an experienced backend developer with confident programming skills. PHP and Drupal will be your primary tools, but your passion for technology will mean that you keep in touch with modern techniques, platforms and frameworks.

We’re looking for team members that specifically want to work with nonprofits, so experience working for purpose-led organisations would be of great benefit to your application - even if that's as a volunteer. We’re also keen to work with individuals that enjoy a fast-paced agency environment.

As we are a fully remote team, you’ll be self-motivated and have strong prioritisation and time-management skills. We’ll help you manage your workload, but you’ll need to be able to communicate effectively to keep your colleagues up to date.

Essential capabilities:

• Drupal, with a deep understanding of the framework and how to extend it with custom and contributed modules. You’ll know how to write performant code and how to leverage built in caching mechanisms.

• PHP with a deep understanding of object oriented programming principles.

• Experience working with APIs to consume and post data.

• Comfortable writing and working with SQL.

• Git version control and understanding common branching methodologies.

Other skills we are looking for:

• Tooling:

  • Composer for managing Drupal projects

  • Drush

  • DDEV for local development

  • Understanding of Docker

• Solr Search Integrations.

• Migrating content from a variety of sources

• Understanding of the upgrade process from Drupal 7 to Drupal 10

• Implemented OAuth and other authentication systems.

• Experience using Platform.sh.

• Automated testing.

• Cloudflare.

• Good understanding of HTML, CSS & JavaScript fundamentals.

Who are Bliss?

Bliss is a digital agency that helps organisations to make the world a better place. 

We do this by providing strategy, development and support services to charities and nonprofits, to help them achieve their purpose and meet their objectives.

We were founded in Manchester in 2010, but have been fully remote since 2020 and now have colleagues across the UK and beyond.

Bliss is a certified B Corp™ and Social Enterprise - we’re counted among businesses that are leading a global movement for an inclusive, equitable, and regenerative economy. We are also certified employers with Disability Confident and the Living Wage Foundation.

Bliss is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported. We welcome applications regardless of sex, gender, race, age, sexuality, belief or disability.

Location

Bliss is a fully remote/distributed business, with no central office. You’ll therefore need a comfortable and productive home workspace.

Despite this, we understand the importance and benefits of face-to-face contact, and enable this in several ways. This includes optional quarterly meetups, weekly all-company video calls, and paid access to coworking space. 

Values

At Bliss, personal values are as important as experience and skills. If you’re not a good fit for our agency, you won’t enjoy your job, and that’s not good for anyone.

Be Good

We look after each other, the planet, and all humankind.
We’re not selfless, but will choose to do the right thing above all else.

Be Open

We are honest and transparent with our colleagues and clients.
We hope to create friendships from work relationships, gaining trust and respect.

Be Harmonious

We work to the same goals even if we don’t agree individually.
We value collective success as much as we do personal victories.

Benefits

• Flexitime - organise your work around your life.

• Healthcare scheme, including counselling, dental and opticians.

• Accident and accidental death benefit.

• Profit-related bonus.

• Buy / sell holiday scheme.

• Individual annual training budget, plus additional budget for group activities.

• Fully paid quarterly social meetups.

• Holiday loyalty scheme - earn up to 30 holidays per year.

• 5% matched contributions on your pension.

• Tax-free working from home allowance to help with energy bills.

• Employee purchase scheme, to help you buy office furniture, headphones and laptop bags.

Some benefits are only available after probation, and can be withdrawn or amended in the future to ensure they are providing value for the team and business. Generally though, we’ll be looking to add and improve these over time.

Would you like to be part of our fundraising team, supporting our exciting global strategy to make Leprosy and Lymphatic Filariasis diseases of little consequence?

If your answer is yes, then we want to hear from you. We are looking for an Institutional Trusts and Fundraising Manager to join our team. You will have the following knowledge and experience:

→ Extensive experience of working in statutory and/or trusts fundraising, including successfully applying for grants in excess of £50,00 to £100,000+

→ Demonstrable track record of high quality bid writing and production that meet funder requirements

→ Project management experience

→ Substantial experience interpreting and translating material into compelling content for successful proposals

→ Demonstrable strong project and account management abilities

→ Confident in the development of budgets to meet proposal requirements

→ Strong problem solving ability and confidence to bring in new ideas and drive them forward

→ Experience of writing and communicating for different mediums and channels and applying writing and branding requirements to reports and documents

→ Awareness and understanding of legislation and best practice, with good knowledge of the Chartered Institute of Fundraising and Fundraising Regulator, in relation to fundraising and data protection

This role will provide strategic oversight and direction for Lepra’s institutional fundraising function to deliver on the restricted and unrestricted income targets. Line managing and leading the Trusts and Foundations Fundraiser in the delivery of the trust fundraising target, and working with the programmes teams in the UK, India and Bangladesh to identify and develop applications to statutory sources and major trusts, leading on the development of detailed project proposals.

It is an exciting time to be coming joining Lepra. We have just completed developing our new multi-year global strategy to take us through to 2030, and to guide our work into the future; and we are using our Centenary year in 2024 as a springboard to launch us into our new strategic period. 2024 is very much a year for looking and planning ahead.

As well as the above knowledge and experience you will also have the following skills:

→ Proven negotiation and influencing skills and the ability to deal with people at all levels with tact and diplomacy

→ Excellent written and verbal communication and interpersonal skills, working in a cross-cultural environment

→ Confident public speaker

→ Flexible, and able to work and think rapidly while managing competing priorities

→ Able to show commitment to the values of Lepra

→ A creative and innovative approach

→ Well-organised, methodical approach, with excellent time management and forward planning skills

→ Collaborative team player, with the ability to bring together and motivate people from across the organisation to work towards proposal creation.

→ Ability to work under pressure to internal and external deadlines in the context of competitive procurements

→ Strong and effective communication skills coupled with excellent written English skills (bid writing, report writing, research and presentation)

→ Outstanding copy-writing and proof reading skills

→ Able to assimilate complex information and disseminate appropriately for different audiences

→ Ability to analyse and act on data

→ Strong planning, organisation, and time management skills and keen attention to detail

→ Ability to work on multiple tasks at the same time and to plan effectively to meet deadlines

→ Numerate

→ Competent research and IT skills including Microsoft applications and CRM databases

The salary for this position is £28,723 (FTE £35,904) – Manager Level, part time (28 hours – 4 days per week). We have fully embraced flexible working and the role can be either fully remote, hybrid or fully based at our Colchester offices. We offer a lot of flexibility in working practices and there is free reserved parking available. We also offer 26 days annual leave plus public holidays (pro-rated), pension, and support from an in-house well-being team.

Please refer to the full job description for further details on the role.

Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy.

If you require any reasonable considerations such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Product Manager
Remote/home working with occasional travel
£42,000 - £45,000 pa plus excellent benefits
35 hours per week

We’re recruiting for a new Product Manager to support the 12 million people in the UK who are deaf, have hearing loss or tinnitus. We are on an exciting journey at RNID as we introduce and embed product & delivery approaches and you will have the drive to help us along that path.

You will play a critical role in the next phase of our website product, developing and owning the roadmap and delivering positive impact for all our audiences. This includes user experience, conversion rate optimisation, technical integrations to internal/external systems and usability & accessibility.

You’ll work with external agencies as well as our multi-disciplinary in-house team. You will ensure that our website and other relevant digital products deliver against our over-arching strategy.

You will work in a consultative and collaborative way, sharing your experience, expertise, and guidance to encourage effective decision making. Working closely with Marketing & Communications and other teams to ensure coherent user journeys and relevant product roadmaps are in place driving the desired outcomes. You will own the website product roadmap.

You’ll work with subject matter experts and specialists to understand our audiences, identify opportunities, develop, and test ideas and manage products throughout their lifecycle.

You have expert product management skills. As the product manager you will champion a product mindset, continuingly delivering improved outcomes for our communities.

You undertake work which requires the application of service design and product management principles in a wide range of contexts. For example, using your knowledge of user needs and organisational goals, you will frame problems and help set priorities for the delivery team.

You will work with other parts of the organisation to represent community interests. You will be required to coach others, especially Product Owners, to increase knowledge and understanding of product mindsets and ways of working.

You apply your knowledge of user-centred design, technology, and data perspective to make informed decisions based on user needs and value for money. It is expected that you will gain further product management responsibilities as new work takes shape.

You perform a range and variety of complex technical, professional, and financial activities. For example, working within constraints such as technology, policy, regulatory, financial, or legal, you make business cases and deliver strong cases for product improvement.

You understand the different phases of product delivery and can maintain and iterate a product over time to continuously meet user needs.

We are RNID. Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus. 

Our charity has been through a complete transformation, while building on the best of our past.  We’ve returned to our former, much-loved name, become wholly remote working, and established a new strategy, focused on reaching the 12 million people in the UK who are deaf, have hearing loss or tinnitus. 

We are creating a radically different culture which is externally focused, curious, evidence-based, deliberate, agile, and future orientated. Our values are at the heart of what we do.

We strive to be and continue to be connected to our communities, insightful and confident in what we do and who we are, curious in everything we do and passionate about our purpose.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Applicants are required to submit a cover letter as part of the application process, highlighting their relevant experience, skills, and enthusiasm for the role.

Closing date: open-ended.

The Liberal Jewish Synagogue’s Drop-In for Asylum Seeker Families was established in June 2014.

Opening one Sunday afternoon each month, we welcome families with children under the age of sixteen who are applying for asylum in the UK. We provide a warm and welcoming space for our guests and give money or vouchers, advice, clothing, food and toiletries. We invite hundreds of people into the synagogue, and the Project Co-ordinator is expected to manage the logistics of this.

Our volunteers are experienced and loyal, all having a particular interest in assisting asylum seekers and refugees. The project is interfaith, and we encourage applications from within the LJS community and beyond.

We are seeking to recruit a Project Co-ordinator. This is currently a part-time post 20-25 hours per week, with a degree of flexibility as to when these hours are worked. The hours include working one weekend per month: setting up the Drop-in on the Saturday (after the Shabbat morning service), and running the Drop-in on the Sunday. Attending Steering Group Meetings (currently on ‘Zoom’) is also a requirement on a weekday evening 4-6 times per annum.

MAIN AREAS OF RESPONSIBILITY:

· Maintaining a safe and secure register of our guests and checking eligibility criteria

· Reviewing guests’ documentation

· Referring guests to other services where appropriate

· Answering emails from prospective guests and maintaining a ‘Waiting List’

· Inviting guests to the Drop-In by text/email as appropriate

· Preparing lists of guests attending; clearly showing their financial entitlements on the day

· Liaising with the three Volunteer Co-ordinators on a regular basis

· Interviewing new volunteers, and advertising the project beyond the scope of the synagogue

· Responding to enquiries (via telephone /email) relating to the Drop-In from various parties

· Checking that Security Guard/s are hired appropriately

· Ensuring cash is obtained in a timely fashion from the LJS office to distribute on the Sunday

· Monitoring volunteer expenses

· Reviewing accounts in conjunction with the Steering Group

· Coordinating grant applications and keeping key stakeholders up to date

Citizens Advice Kingston is an innovative, welcoming and friendly local Citizens Advice office, and we provide a high quality advice and information service to local people across a range of topics. 

We operate a hybrid model of working which is heavily reliant on digital elements. The post holder will work with the Chief Executive and other senior staff to lead the team in maintaining and developing effective models of administration. 

The ability to work remotely as required and also support and supervise others using remote systems is essential to this role. Remote working systems rely significantly on the use of IT over a range of applications so a positive and creative approach to digital services and systems is essential. 

Reporting directly to the Chief Executive and you will be responsible for the smooth running of the administration of the organisation. 

We are looking for someone with strong administrative skills and excellent computer skills, who is an effective communicator with experience of building relationships at all levels. You must also have experience of managing a diverse workload, and have strong planning and organisational skills.

Closing Date: 5pm on 21st May         Interviews:  24th May

Hours: 30 hours/week (0.8 FTE), Part time or Job share applications welcomed

About Us

Citizens Advice Epsom & Ewell is a local charity that provides advice and information for anyone that lives, works or studies in Epsom and Ewell.

We deliver our service through as many different channels as we can, to make sure we are accessible to everyone.  This includes face to face, phone, video conferencing, and email. The role is based in our Epsom office.

About the Role

We are looking for a self-motivated individual with proven ability of managing and supervising a team. You will have recent relevant experience of working in a local Citizens Advice or similar advice organisation, and be able to demonstrate a good knowledge and understanding of the issues facing local communities.

This role involves the supervision of advice sessions, providing guidance and assistance to those working in our Epsom office as well as to staff working from home or in outreach locations.

The post is responsible for ensuring the smooth running of the day to day service and the implementation of consistent processes to maintain quality standards. In addition you will manage volunteer advice staff and work closely with the Training team to support their training and development.

This is a great opportunity for someone looking to make a difference in people’s lives, supporting some of the most vulnerable people in society and helping them to find a way forward.

About You

• Highly motivated with proven ability of managing and supervising others including the ability to develop and motivate staff as well as give and receive feedback objectively and sensitively.
• Recent relevant experience of working in a local Citizens Advice or similar advice setting.
• Ability to plan and manage your own work and the work of others in a pressured environment, including: setting priorities; meeting deadlines; and monitoring performance
• Flexibility and willingness to work as part of a team including advice work if required.
• Ability to identify ongoing training needs and deliver appropriate support to ensure high quality of service.
• Ability to communicate effectively both verbally and in writing.
• Proficient in the use of IT systems, including office, case management and benefit calculation systems.
• Commitment to work within the aims, principles and policies of the Citizens Advice service, demonstrating an understanding of issues affecting society and the implications on our clients and service.

We value diversity, promote equality and challenge discrimination.  We encourage and welcome applications from people of all backgrounds.  We particularly welcome applications from people with disabilities and people from Black, Asian and Minority Ethnic groups, as they are currently under-represented in our workforce.

Closing date: 20th May 2024

Interview Dates: 23rd May 2024