It manager volunteer roles in belfast
IT Assistant
Travel Radar provides high quality and relevant news across the Commercial Aviation & Air-Travel sectors. Having grown rapidly since 2015, we've gone on to become one of the leading providers of Aviation News available online. With an ever-growing remote team of over 50 staff, we bring exciting and interesting travel news 24/7 from around the globe to a reach of over 20 million users.
Our mission to change how travel is seen involves showing people how to make their journeys as fulfilling as possible through providing the latest news and how to improve journey quality.
We're on the lookout for someone who can totally own the work assigned to them within our IT team, developing the BEST tech-stack and services possible for our dedicated voluntary workforce.
You might be a BSc/BA student fresh out of Uni with ideas, an experienced IT mastermind looking to tackle a new challenge, Av Geek that loves the community or perhaps a current student looking to 'learn on the job' and get stuck in.
Regardless to your background, if this sounds like a good fit, we'd love to hear from you!
Please Note: This role is voluntary (unpaid) at this moment in time, but you will be working with the latest tools (LAMP Server, Microsoft365, Google Workspace).
Responsibilities:
- Helping maintain our IT Helpdesk, responding to queries and tickets raised by Travel Radar's volunteers.
- Maintaining Office365 including malware/phishing audits, creating new users, deleting users, and managing access to groups, Intranet pages and shared mailboxes.
- Maintaining public website pages including the About, Contact and Press/PR Hub pages (WordPress CMS).
- Helping with Linux Server Management tasks including audits, virus scans and weekly monitoring activities.
- Essential Requirements:
- High IT competence
- Organisational skills to fulfill goals and obligations
- Ability to maintain confidential information of service users.
- Flexible and willingness to learn.
- Strong communication skill in English and any additional language both writing
- and verbal.
- Ability to collaborate and work independently
- Desired Skills/Traits:
- • BSc/BA degree
- • An experienced IT mastermind
- Reports to: IT Manager
- Hours Per Week: 2-5hrs Personal Range of Perks Benefits:
- Leave of absence and flexible workload
- Fully remote position
- Discounts
- Attendance of events, conferences and air shows for free
- Latest Tech including free Office365, Grammarly Premium, Adobe Photoshop
- and Canva Pro subscription
Our mission to change how travel is seen involves showing people how to make their journeys as fulfilling as possible whilst empowering our team!

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Trustee with wide-ranging digital expertise and a career background to that enables them to bring expertise, vision and leadership in all matters digital to the Board. We see this as covering, in particular, CRM systems, social media, GDPR, digital advertising and marketing and AI.
This is an exciting opportunity for someone to champion digital, assess the opportunities and the risks that may arise and support Age UK Islington in keeping up with the rest of the charity sector.
The trustee will work with the Board of Trustees and management by maintaining an overview of the organisation’s digital systems and social media presence, ensuring effectiveness, advising and guiding on requirements and best practice and providing advice, assistance and information to the staff team and trustees.
Age UK Islington contracts IT support from two external providers – one for Microsoft Office 365 and the other for Microsoft Dynamics
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring House Rules are followed and content is appropriate.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring House Rules are followed and content is appropriate.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Empathos Foundation is seeking a creative and passionate Social Media Graphics Designer to help us create engaging and visually appealing posts for our social media platforms, including Instagram and LinkedIn. As a remote volunteer role, you'll work approximately 4 hours per week, designing content that aligns with our mission and campaigns.
You’ll have access to Canva Pro and be part of a supportive team that values your input and creativity. This role is perfect for someone eager to gain experience in the non-profit sector, build their design portfolio, and contribute to a meaningful cause.
What You’ll Do:
- Design graphics for social media posts in line with our branding.
- Collaborate with the team to align content with ongoing campaigns.
- Create visually compelling content that resonates with our audience.
The Impact of Your Work:
As a Social Media Graphics Designer at Empathos Foundation, your work will directly support our efforts to raise awareness, engage our community, and inspire action.
- Amplify our message: Your designs will communicate our campaigns and bring attention to initiatives in healthcare, education, and poverty relief.
- Increase engagement: By creating eye-catching content, you’ll help us reach more people and encourage interaction with our platforms.
- Shape our online presence: Your contributions will strengthen our brand and elevate our visibility, ensuring our message reaches those who need it most.
Skills, Experience, and Qualities:
- Graphic Design Skills: Proficient in tools like Canva or Adobe Creative Suite.
- Social Media Savvy: Understanding of Instagram and LinkedIn trends and best practices.
- Passion for Making a Difference: Enthusiastic about supporting impactful causes through creative design.
- Fast Turnaround: Able to deliver high-quality designs quickly and efficiently.
- Attention to Detail: Consistency with branding and a strong eye for design aesthetics.
- Collaboration: Willingness to work with a team and incorporate feedback.
- Time Management: Commit to 4 hours per week and effectively manage tasks.
Your designs will not just be graphics—they’ll be catalysts for change, inspiring others to join our mission and make a difference.
Join us as a Social Media Graphics Designer to use your creativity for good and help Empathos Foundation make an even greater impact.
The client requests no contact from agencies or media sales.
Do you have fundraising, communications, HR, IT or other skills and wish to become a trustee of a pioneering and ambitious charity which funds and develops girls’ education in South Sudan? Friends of Ibba Girls School (FIGS) works to support a girls’ boarding school which provides free high-quality education for over 300 primary and secondary school girls, providing both education and a source of inspiration for the country. Boarding provides safety and security for girls in a country emerging from war. FIGS works closely with Windle Trust International, a highly experienced UK charity which provides the practical support on the ground in South Sudan. FIGS must raise £400-500k each year to keep the school thriving, while longer-term plans are put in place for greater self-sufficiency within the country. The trustees are both strategic and operational, as the charity only has 2 employees (1.5 FTE). Fundraising skills and experience are particularly sought and the trustee will need to be prepared to give about eight hours a week to the work. Communications is also important and needs about four hours a week. HR and IT are both valuable skills but do not have particular time requirements. Applicants with other skills and experience relevant to FIGS are welcome to apply.
Please download the recruitment pack below and visit out website for further information.
Friends of Ibba Girls School, South Sudan aims to improve the opportunity and quality of primary and secondary schooling for marginalised girls.
Join our innovative motivational video department at the intersection of neuroscience and generative AI technology.
The Role:
Unify Giving is seeking an experienced Product Manager to lead our generative AI video production initiatives. You'll drive our technology roadmap to deliver content that transforms viewers lives.
Key Responsibilities:
• Lead product development for our AI-driven video production platform
• Define product vision, strategy, and execution plans
• Manage the product lifecycle from conception to launch
• Analyse user feedback and metrics to continuously improve effectiveness
Requirements:
• Experience in product management for generative AI or video production
• Demonstrated success delivering AI-powered content creation tools
• Passion for creating transformative motivational content
• Strong communication and cross-functional leadership skills
This is a volunteer position supporting the amazing work we do at Unify Giving, where we're pioneering the future of motivational content that creates meaningful, measurable change in people's lives.
Connecting donors directly with individuals expriencing homelessness.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location:Remote
Time commitment:Flexible
Duration:Approx. 2 months (flexible)
Start date:As soon as possible
Application deadline:01 July 2025
Our vision
At the International Companion Animal Management Coalition (ICAM), we're driving a global transformation in dog and cat welfare. Our focus is on free-roaming animals - those often labelled as strays or street dogs and cats.
With our global reach, credibility, and expertise, we're not just envisioning change - we're making it happen. Our approach is rooted in science, collaborating with leading academics to ensure our work is always evidence-led.
Through policy work, advocacy, and knowledge exchange, we're transforming lives, one paw at a time. Our coalition unites some of the world's most respected animal welfare organisations, including:
- Humane World for Animals
- RSPCA
- World Small Animal Veterinary Association
- World Animal Protection
- Four Paws
- Dogs Trust
- International Cat Care
- Global Alliance for Rabies Control
- Battersea
Together, we're creating a world where every companion animal lives a life worth living.
About the Positive Cities campaign
Positive Cities is a new global initiative from ICAM, launched at UN-Habitat’s World Urban Forum in November 2024, to support cities in taking practical action for vulnerable street dogs and cats. By signing the Positive Cities pledge, city leaders commit to a series of steps that improve animal welfare, make communities safer, and support the wellbeing of both animals and people.
The campaign is still in its early stages – and its website is our gateway to the world.
The Opportunity
We’re looking for a Website Developer – Digital Volunteer with experience designing WordPress websites that work well on both mobile and desktop. An interest in international animal welfare is a bonus. You’ll help us redesign and improve the PositiveCities webiste, shaping how the campaign is presented to governments, NGOs, and the public around the world.
Whether you’re a student, early-career professional, amateur developer, or someone more experienced, this is a chance to use your skills to make a real impact – and to take creative ownership of a live, mobile- and web-friendly site with global reach.
Why ICAM
ICAM is a small but influential international coalition working to improve the lives of companion animals through collaboration, evidence-based policy, and practical support. This voluntary opportunity offers:
- A supportive and friendly environment with space to be creative.
- The chance to shape the look and feel of a campaign launched on the world stage.
- Flexibility – no fixed hours or expectations; you decide what time you can offer.
- Full reimbursement of any agreed expenses.
- Optional opportunities to explore other areas of ICAM’s work and access learning or training resources in areas such as advocacy, policy, communications, or animal welfare.
How to Apply
Please send the following through the Charity Job recruitment portal:
- A CV (maximum 2 pages) highlighting your experience with WordPress and any previous digital/web projects.
- A short cover letter (maximum 1 page) telling us why this role interests you and what you could bring to it.
We welcome applicants from all backgrounds – including students, early-career professionals, amateur developers, and experienced developers looking to build project experience.
If you’d like to ask a question before applying, feel free to get in touch with to Patrick Gerard at Patrick [at] icam-coalition [dot] org:
Our Commitment to Equality and Diversity
ICAM recognises that companion animal welfare is a global concern that affects people from all walks of life. We encourage applications from all qualified individuals, regardless of race, age, disability, gender, gender reassignment, sexual orientation, religion or belief, pregnancy and maternity, marriage, or civil partnership. Our strength lies in the diversity of our coalition and the varied perspectives they bring to our mission.
Location
This is a remote voluntary role, so you can be based anywhere in the world. All you need is an internet connection.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
TikTok and Instagram Reels Content Creator (Volunteer, Unpaid)
Empathos Foundation is looking for a creative and enthusiastic TikTok and Instagram Reels Content Creator to help us craft impactful short-form videos that amplify our mission and campaigns. This is a volunteer, unpaid role designed for individuals passionate about storytelling, social media trends, and creating meaningful content. This remote position requires a commitment of approximately 4 hours per week, with access to Canva Pro for your video editing needs.
What You’ll Do:
- Edit and create a series of TikTok and Instagram Reels using post-event footage, photos, and media that we’ll upload to Google Drive.
- Transform raw content into engaging short-form videos that highlight events, promote campaigns, and resonate with our audience.
- Stay on top of TikTok and Instagram Reels trends, incorporating music, transitions, and styles to increase engagement.
- Collaborate with the team to align your work with our branding and objectives.
- Produce visually compelling and shareable videos to promote events, initiatives, and impact stories.
The Impact of Your Work:
Your contributions as a volunteer will help us:
- Amplify our mission: Use engaging videos to highlight our work in academia and welfare, inspiring wider support and participation.
- Promote events effectively: Showcase event highlights and key moments to attract and engage audiences.
- Expand our reach: Build a stronger social media presence, reaching new audiences and increasing our visibility.
- Foster community engagement: Use storytelling to connect with supporters and encourage their involvement.
Skills, Experience, and Qualities:
- Video Editing Skills: Proficiency with Canva Pro, CapCut, Adobe Premiere, or similar tools to create professional-quality videos.
- Social Media Trend Knowledge: Awareness of TikTok and Instagram Reels trends, including popular music, challenges, and editing techniques.
- Creative and Organised: Ability to create engaging narratives from raw footage and maintain consistent quality and branding.
- Passion for Storytelling: Strong enthusiasm for using video to inspire change and communicate our impact.
- Time Management: Commitment to approximately 4 hours per week, with the ability to meet deadlines.
- Collaborative Mindset: Comfortable working remotely with a team and open to feedback.
While this is an unpaid role, it’s a fantastic opportunity to gain experience, grow your portfolio, and make a real difference by contributing to meaningful causes.
Join Empathos Foundation as a TikTok and Instagram Reels Content Creator. Help us turn post-event media into inspiring stories that engage and empower communities!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the Movement at Unify Giving
Are you passionate about creating videos that truly transform lives? Unify Giving is seeking a talented Generative AI Video Producer to volunteer with our innovative team. Help us harness cutting-edge AI technology to create profound impact.
What You'll Do:
• Create compelling motivational videos using generative AI tools
• Experiment with emerging AI video technologies
• Help people transition from desperation to motivation and positive change
What We're Looking For:
• Experience with generative AI video tools
• Video editing and production skills
• Creative storytelling ability
• Passion for creating content that makes a genuine difference
• 5-10 hours weekly commitment
This volunteer position offers the opportunity to work at the forefront of AI video production while contributing to Unify Giving's mission of creating transformative content that changes lives.
Be part of something extraordinary—where technology meets human potential.
Connecting donors directly with individuals expriencing homelessness.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About YAUK
Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.
Please note that this is a remote VOLUNTEER role.
We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.
We are looking to recruit a Communications Manager who can provide strong and stable operational management of the communications teams, directly supervising Senior Officers, while working with the departmental head to develop the department.
Responsibilities
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To provide effective operational management of teams within the Communications Department
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To directly provide guidance, support and direction to Senior Officers who oversee the teams within the department
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To welcome new volunteers to the department and work alongside the departmental heads to improve team culture
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To plan the work of the department and support with strategic decision making
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To provide support as required to ensure that the communications teams are achieving their goals and making progress
Requirements
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To have at least 2 years of communications and marketing experience
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To have demonstrated leadership skills in a previous professional setting
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To have held a management level position
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To have strong IT and digital working skills
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To be competent in the use of Canva, Wix and social media
Benefits
-
This is a UK-based, 100% fully remote and flexible role.
-
Supportive team and management to enhance your skills and build on your experience.
-
Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.
Why Volunteer with Us?
We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.
We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.
We look forward to hearing from you!
Help Us Transform Lives Through Better Systems
Unify Giving is looking for a dedicated volunteer to help optimise our CRM systems and workflows using Monday. com. This role is crucial to ensuring individuals experiencing homelessness receive timely and effective support through our platform.
What You'll Do:
- Set up and optimise Monday. com workflows for our beneficiary management
- Create automation systems to streamline our support processes
- Collaborate with our founders and tech team on integration solutions
- Help develop a sustainable CRM strategy as we scale across the UK and beyond
What We're Looking For:
- Experience with Monday. com and workflow creation
- Understanding of CRM principles and best practices
- Passion for using technology for social impact
- 4-6 hours per week availability (flexible scheduling)
- Bonus: Digital marketing experience
Why Join Us:
You'll be working with a passionate, innovative team that's already making real impact - supporting vulnerable individuals through direct financial assistance via our groundbreaking platform. Your systems expertise will directly translate to more people receiving the help they need.
Ready to Make a Difference?
Step 1: Download our app and explore how we're connecting donors directly with those experiencing homelessness.
Step 2: Apply here to join our team and tell us about your CRM experience.
Join us in creating a more unified approach to tackling homelessness - one workflow at a time!
Connecting donors directly with individuals expriencing homelessness.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking to appoint a Chief Operating Officer who can provide leadership to operational departments and maintain consistent effectiveness across the organization.
About YAUK
Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.
Please note that this is a remote VOLUNTEER role.
We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.
Key responsibilities
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Oversee the operations of the organization ensuring of efficiency
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Translate strategy into actionable plans
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To provide leadership to departmental heads in departments such as Communications and IT (this may extend to other departmental heads as required)
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Work with the CEO to develop strategy
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Lead the creation of policy and guidance
Requirements
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Proven leadership experience
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Understanding of key business functions
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Excellent decision-making skills
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Ability to problem solve effectively
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Great at multitasking
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Competence in strategic planning
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Integrity
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Ability to use remote tools and IT systems
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Good people and communication skills
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Right to volunteer in the UK
Benefits
-
This is a UK-based, 100% fully remote and flexible role.
-
Supportive team and management to enhance your skills and build on your experience.
-
Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.
Why Volunteer with Us?
We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.
We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.
We look forward to hearing from you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring House Rules are followed and content is appropriate.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear form you.
What is a caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.