It manager volunteer volunteer roles in Belfast
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This position is a Trustee role, sitting on Hidayah's board. The IT/Tech This role will oversee Hidayah’s IT infrastructure to ensure suitability and sustainability of charitable activities.
What are the responsibilities of this role?
This role will have the following duties, but are not limited to:
● To ensure Hidayah’s IT operating systems and equipment are fit for purpose
● To drive the delivery and improvement of data protection procedures, using technology to improve the operations of the charity
● To keep the website updated, refreshed and ensure plug-ins and links are valid. This will include creating new pages, updating SEO and ensuring hosting agents are compliant with GDPR
● To take the lead in evaluating IT related proposals for the Board of Trustees
● To provide strategic oversight of implementation and project manage any IT related projects
● To assist with documentation of processes and delivery of specific tech training for volunteers
● Manage and moderate the Hidayah Discord server
● Operate as Hidayah’s Google Workspace administrator
● Work with the wider Digital Team to facilitate the technical development of Hidayah as an organization
How much commitment is required?
We are flexible around your own schedule. However, the following commitments are in place for all members of the Hidayah Board:
● To be able to attend all Trustee meetings and to deliver a comprehensive report to the Trustee each meeting with updates and to completed actions as and when they appear
● To aim to attend all other planning meetings as necessary when close to Hidayah events as well as the events themselves (where possible due to geography)
● To help to fundraise for, and advertise, any Hidayah events and fundraising drives
● To be part of a communications group to keep up to date with Hidayah developments
● To contribute toward and to maintain the administration of our file sharing system ‘Google Drive’ so it is always up to date with clear records, templates and forms
● To check emails and to respond when needed
● Enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah
● To contribute toward the Annual Report once a year
● To be in post until the next AGM
● The role is subject to a 6 months probationary period.
What do we expect from a Trustee: IT Tech Officer
Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:
Knowledge:
● Educated to degree level or experience which demonstrates equivalent technical role
● Knowledge of Wordpress / Frontend development skills (Currently using Breakdance for our website)
● Adept knowledge of Discord as a communications platform and server management
● Knowledge of Google Workspace
Personal Skills:
● Ability to understand confidentiality, equality and diversity and safeguarding procedures;
● Ability to respond to resolving conflict situations if needed;
● Someone who can behave with professionalism.
Administration Skills:
● To regularly check, maintain and keep up to date Hidayah administration and data handling systems such as using Google Drive to store information
● A high degree of literacy of Microsoft Office and IT Applications
● To be part of a communications text group to keep up to date with Hidayah developments and to inform the Board Members of any developments;
● To read, understand and agree with the constitution of Hidayah (available on website).
Additional:
● To help to fundraise for, and advertise, any Hidayah events and fundraising drives.
Ensure you do not have a conflict of interest with your current role and check this prior to applying for this role.
Our mission is to provide support and welfare for LGBTQI+ Muslims
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are looking a capable and reliable Officer within IT & Systems to support the IT & Systems function and provide operational cover for the Head of IT & Systems when required. This role exists to ensure continuity of systems, user support, and core IT processes in the event of absence, increased workload, or unexpected issues.
Reporting directly to the Head of IT & Systems, you will help manage day-to-day systems, respond to support requests, and handle joiner and leaver processes. The role is hands-on, practical, and focused on keeping things running rather than long-term architecture or strategy. Please note: This is a voluntary and unpaid role, with no financial compensation or future paid opportunities attached. We encourage you to apply if you have relevant/transferable skills for this role.
Key Responsibilities
- Support the day-to-day operation of internal systems, including user access, permissions, and basic configurations.
- Monitor and respond to IT and systems support requests, escalating issues where appropriate.
- Supporting new starter and leaver processes, including account setup, access changes, and offboarding.
- Assist with the administration of Bitrix, ClickUp, Teamplate, or similar platforms.
- Maintain clear documentation for processes and common issues.
- Provide operational cover for the Head of IT & Systems during periods of absence or unavailability.
- Handle ad hoc systems tasks and problem-solving as they arise.
What We are Looking For
We are looking for someone dynamic with the skills and experience to make a positive impact. This role suits someone practical, calm under pressure, and comfortable working without close supervision. You will be a strong fit if you have:
- Proven experience in IT support, systems administration, or helpdesk-style environments.
- Hands-on experience managing user accounts, access control, and routine systems tasks.
- Familiarity with ERP systems, helpdesk tools, or internal business platforms.
- Experience working with tools such as Bitrix, ClickUp, Teamplate, or comparable systems.
- The ability to work independently and manage tasks at your own pace while meeting agreed expectations.
- A strong sense of ownership and reliability.
- Previous experience in volunteer-led or non-profit organisations is a bonus.
- Comfort working fully remotely and supporting users virtually.
- Strong work ethic and collaborative attitude.
- A passion for the charity work, a genuine belief in the mission of Youth Advantage UK and a commitment to making a difference.
- Previous experience in volunteer-led organisations is a bonus.
- Remote working experience or comfort with managing teams virtually.
What You will Gain
· Practical experience acting as a key operational contact within an IT and systems function.
· Exposure to real-world continuity planning and operational risk management.
· The opportunity to build confidence in owning systems processes end-to-end.
Important Information
This role is completely voluntary. There is no financial payment, benefits, or employment status. It is ideal for experienced HR professionals looking to give back, stay active in leadership, or contribute to a values-led organisation in a meaningful way.
Apply Now
If you're passionate about fundraising and want to make a real difference, we’d love to hear from you. Help us unlock new opportunities for Youth Advantage UK and join our dedicated team of changemakers today.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking to migrate our existing Google Workspace across to Microsoft 365 to bring all our systems into one place. To help us achieve this we are looking for a volunteer with IT experience and exerpetise in managing and setting up Microsft 365 for small organisations who can lead this migration and work with our trustees to ensure the ongoing adminstration of the IT systems once the migration is complete.
Please send a copy of your CV and a cover letter that outlines your key skills and experience specific to this project and why you would like to support our small charity.
All families that have a child with cancer, life limiting condition or that has died receive tailored social, emotional and mental health support



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
We are looking for a Volunteer Email Marketing & Retention Manager to help manage email communications that keep our supporters, volunteers and donors informed and engaged.
You will help design and manage email campaigns and supporter journeys that build trust and encourage people to stay connected with our work. This role involves working with the Digital Marketing Director and Digital Marketing teams to send updates, campaign messages and fundraising emails.
The role focuses on building structured email communication, maintaining supporter relationships and monitoring engagement.
Key Responsibilities
- Create and manage email campaigns for supporters, volunteers and donors
- Develop simple email journeys such as welcome emails, updates and campaign messages
- Segment audiences to send relevant and respectful communications
- Support fundraising, campaigns and community engagement through email
- Monitor performance such as open rates, clicks and engagement
- Maintain mailing lists and ensure data protection and GDPR compliance
- Work with content writers and campaign teams to align messaging
- Help build simple systems for long-term supporter communication
What We’re Looking For
- Experience or interest in email marketing or digital communications
- Familiarity with tools such as Mailchimp, MailerLite or similar email platforms
- Understanding of basic email metrics such as open rates and click rates
- Ability to organise communication journeys and supporter lists
- Comfort collaborating with a remote volunteer team
- Interest in social impact, community engagement or nonprofit work
- Experience in nonprofit communications or supporter engagement is helpful but not required
What You’ll Gain
- Experience managing email campaigns for a social impact organisation
- Opportunity to help build communication systems from the ground up
- Hands-on experience working with digital marketing and campaign teams
- Priority consideration for future paid roles when funding becomes available
The client requests no contact from agencies or media sales.
Unify is building a social impact platform that helps get direct, practical support to people who need it most — with dignity, transparency, and real-world usability at the core.
We’re looking for a Senior Developer / Tech Lead (Volunteer) to guide the build, unblock the team, and help us ship a solid, scalable product. This is a light commitment (2–5 hours per week), but a high-leverage role: you’ll be working closely alongside the founders and our Product Manager.
What you’ll do (2–5 hrs/week)
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Lead engineering direction: keep the build clean, pragmatic, and shippable.
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Review PRs and raise code quality (architecture, security, performance, maintainability).
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Help prioritise technical work with the founders + Product Manager.
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Support and mentor a small volunteer/dev team (light-touch guidance, not heavy management).
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Set up or improve engineering foundations (CI/CD, environments, observability, release process).
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Identify risk early (security, data handling, scalability) and propose solutions.
What we’re building
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A production product with real users and real-world constraints.
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A platform where trust, safety, and reliability matter as much as features.
Tech stack
MERN stack
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MongoDB (database)
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Express.js (backend framework)
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React (frontend)
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Node.js (runtime / API layer)
What we’re looking for
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Senior-level software engineering experience (ideally with leading small teams or acting as tech lead).
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Strong product sense: you can balance “build it right” with “ship it”.
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Comfortable in ambiguous, early-stage environments.
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Solid judgement around security, data handling, and best practices.
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A collaborative communicator who can keep things calm and moving.
Nice to have (not required)
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Experience with marketplaces, payments, identity/verification flows, or credit/voucher systems.
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Experience setting up CI/CD, testing strategy, and deployment pipelines for MERN apps.
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Previous work in startups, charities, civic tech, or social impact.
Why join (and what you’ll get)
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Real ownership and influence — your decisions shape the product.
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Work directly with the founders + Product Manager.
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A mission-led build where shipping matters and the work is tangible.
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Flexibility: async-first, lightweight weekly rhythm.
Time + format
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Volunteer: 2–5 hours per week
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Remote / hybrid (where relevant)
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Async-first with a short weekly check-in
Interested?
Send a short note with your background + links (GitHub/LinkedIn/portfolio) and we’ll set up a quick chat
Connecting donors directly with individuals expriencing homelessness.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Description
The Press/Media Manager will work closely with the Communication Officer to lead on the Pagan Federation's media strategy. You will act as a primary point of contact for journalists, broadcasters, and media outlets working to promote positive coverage of Paganism and to respond appropriately to media interest, engaging in both proactive and reactive.
You will develop and oversee press strategies, prepare statements and press releases, brief spokespersons, and assist the organisation in sensitive communications where required. As this is a council-level role within the Pagan Federation you will be expected to provide regular reports to the Communications Officer and the Council of the Pagan Federation.
This is a voluntary role, and volunteers are expected to work remotely. We have volunteers working across England and Wales. Some travel may be necessary, reasonable expenses will be covered in line with our expenses policy.
Qualifications
- At least two years experience in the field of Communications, Journalism, Public Relations, or similar. (Essential)
- Excellent attention to detail and ability to ensure accuracy in media engagement. (Essential)
- Strong organizational and communication skills to effectively assist in strategic communications planning and discussions. (Essential)
- Commitment to supporting the mission, values, and inclusiveness of the Pagan Federation. (Essential)
- Prior experience in volunteer or nonprofit organisations. (Desirable)
- Membership of a professional organisation in Media, PR, or Communications (desirable)
General Requirements
- Must be aligned with the PF's mission, be willing to conform to our Code of Conduct, and unreservedly support the charitable objectives of the PF.
- Knowledge of the Pagan Community
Pagan Federation is a registered charity dedicated to supporting Pagans and promoting their rights and beliefs.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
We are looking for a Volunteer Marketing Automation Specialist to help build and manage the CIC’s digital systems that connect campaigns, content, and community engagement.
You will design and maintain automated workflows, supporter journeys, and tools that help people take meaningful action while respecting trauma-informed and safeguarding principles. This role works closely with the Digital Marketing Director and Marketing team to ensure digital systems are secure, ethical, and effective.
The role focuses on marketing automation, workflow design, and improving supporter experience.
Key Responsibilities
- Design and maintain automated workflows connecting email, forms, CRM, and campaigns
- Build supporter journeys for volunteering, fundraising, membership, and engagement
- Develop logic-based workflows (triggers, segmentation, conditional pathways)
- Integrate digital platforms and ensure smooth, GDPR-compliant operations
- Monitor performance, optimise systems, and document processes clearly
- Work with campaign teams and copywriters to align messaging and automation
- Identify inefficiencies, propose improvements, and flag potential risks
What We’re Looking For
- Experience or interest in CRM, marketing automation, or workflow design
- Understanding of digital funnels, supporter journeys, and performance metrics
- Ability to design structured, logic-based workflows and troubleshoot systems
- Comfort working within safeguarding, GDPR, and ethical frameworks
- Experience in nonprofit or social impact campaigns is helpful but not required
- Familiarity with automation tools like Mailchimp, ActiveCampaign, HubSpot, Zapier or Salesforce is a plus
What You’ll Gain
- Experience building ethical digital systems for a social impact organisation
- Hands-on exposure to marketing automation and workflow design
- Opportunity to help shape scalable digital processes from the ground up
- Priority consideration for future paid roles when funding becomes available
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description:
We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria.
About the Role
The ePDP Programme Manager is a strategic leadership role responsible for overseeing the Enhanced Professional Development Programme (ePDP) and managing the ePDP Liaison. This position ensures the successful delivery of the ePDP, aligning it with organisational goals and fostering a culture of continuous learning and professional growth. The Programme Manager will work closely with senior leadership, Heads of Department (HoDs), and the ePDP Liaison to design, implement, and refine the programme, ensuring it meets the needs of participants and the organisation.
Key Responsibilities
1. Strategic Oversight of the ePDP
- Develop and execute the strategic vision for the ePDP, ensuring alignment with organisational objectives.
- Collaborate with the Director: HRBP, Legal, IT & ePDP to define programme goals, KPIs, and success metrics.
- Continuously evaluate and refine the programme to address emerging needs and industry trends.
2. Team Leadership & Management
- Manage and mentor the ePDP Liaison, providing guidance and support to ensure effective programme execution.
- Foster a collaborative and results-driven team culture, encouraging innovation and accountability.
3. Stakeholder Engagement
- Build and maintain strong relationships with Heads of Department (HoDs) and external partners to ensure programme relevance and impact.
- Act as the primary point of contact for senior stakeholders, providing regular updates on programme progress and outcomes.
4. Programme Design & Implementation
- Oversee the design and delivery of ePDP content, ensuring it meets the developmental needs of participants.
- Coordinate with internal and external facilitators to deliver high-quality training sessions, workshops, and resources.
- Ensure the integration of feedback from participants and stakeholders to enhance programme effectiveness.
5. Monitoring & Evaluation
- Establish a robust monitoring and evaluation framework to track participant progress and programme impact.
- Analyse data to identify trends, challenges, and opportunities for improvement.
- Prepare comprehensive reports for senior leadership, highlighting achievements, challenges, and recommendations.
6. Communication & Advocacy
- Promote the ePDP across the organisation, ensuring high visibility and engagement.
- Develop communication strategies to highlight success stories and programme benefits.
Required Skills
- Strategic Thinking: Ability to align the ePDP with organisational goals and adapt to changing priorities.
- Leadership & Team Management: Proven experience in leading and mentoring teams to achieve results.
- Stakeholder Management: Exceptional relationship-building skills to engage and influence senior leaders and cross-functional teams.
- Project Management: Strong organisational skills to manage complex programmes, budgets, and timelines.
- Analytical Skills: Ability to analyse data, identify trends, and make data-driven decisions.
- Communication: Excellent written and verbal communication skills to articulate programme vision and outcomes.
Preferred Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
- 5+ years of experience in programme management, learning and development, or a related field.
- Experience in designing and implementing professional development programmes.
Job Types: Part-time, Volunteer
Benefits:
- Work from home
Application question(s):
- Are you sure you can commit to this being a non-paid role?
- Can you commit to 16 weeks ?
- Do you have access to personal PC or laptop?
Work Location: Remote
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
We are looking for a Volunteer Digital Marketing Director to help lead and coordinate our digital outreach and growth strategy.
You will help develop and manage the organisation’s digital marketing activities, ensuring campaigns, content and communication channels work together to raise awareness and engage supporters.
This role involves working closely with the Founder and Digital Marketing team to guide digital campaigns, support online engagement and help build systems that allow the organisation to grow.
The role focuses on strategy, coordination and improving the impact of digital campaigns and outreach.
Key Responsibilities
- Lead and coordinate the organisation’s digital marketing strategy
- Support the planning and delivery of digital campaigns across platforms
- Work with content, design and campaign teams to align messaging and activities
- Help build digital pathways for volunteers, donors and supporters to engage with the organisation
- Monitor campaign performance and recommend improvements
- Oversee tools such as email marketing platforms, social media channels and CRM systems
- Ensure digital activities follow data protection and GDPR guidelines
- Provide updates and insights to leadership on digital performance
What We’re Looking For
- Experience or strong interest in digital marketing strategy or campaign management
- Ability to coordinate multiple digital channels such as social media, email and websites
- Experience working with tools such as CRM systems, email marketing platforms or digital collaboration tools
- Strong organisational and leadership skills
- Ability to work collaboratively with a remote volunteer team
- Interest in social impact, community engagement or nonprofit work
- Experience in nonprofit digital marketing or campaign strategy is helpful but not required
What You’ll Gain
- Leadership experience helping guide the digital strategy of a growing organisation
- Opportunity to help build digital systems and campaigns from the ground up
- Hands-on experience working with a multidisciplinary digital team
- Priority consideration for future paid roles when funding becomes available
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a real difference to families facing financial hardship?
Bromley Brighter Beginnings is a local charity founded in 2012 which provides essential baby, child and household items to families facing poverty.
We believe no child should be disadvantaged because of financial hardship, and no parent should have to struggle to meet their family’s basic needs.
Join our team as a Grants & Fundraising Volunteer and help secure the funding that keeps our services going. In this role, you’ll support our Fundraising & Communications Lead with tasks that directly impact how many families we’re able to help.
What You’ll Do
- Research and identify potential grant funding opportunities (“horizon scanning”)
- Help maintain our 'tracker' of funding opportunities
- Assist with drafting and editing grant applications
- Attend relevant online events or webinars to stay up to date with funding trends
- Support the preparation of reports and updates for current funders
About You
You’ll thrive in this role if you have:
- Experience of researching and / or writing grant applications / funding bids
- Great attention to detail
- Good IT skills
- An understanding of the charity sector (helpful but not essential)
- The ability to work independently and meet deadlines
- A genuine commitment to supporting families living in poverty
For further information on the role and details of how to apply please visit our website.
Our mission is to relieve the pressure of poverty on families in Bromley in a practical way by providing them with baby, child and household items.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.
Our Story
Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.
Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.
The Role
We are seeking a proactive, confident, and relationship driven Volunteer Partnerships & Growth Manager to identify, approach, and onboard affiliate partners, collaborators, agents, and other supporters who can help expand the reach of the platform.
This role focuses on building a strong network of individuals and organisations who can introduce creators, promote campaigns, or otherwise support the growth of Influential Stars.
Key Responsibilities
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Identify and approach potential affiliate partners, collaborators, agents, and networks
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Introduce individuals and organisations to the platform and explain how they can get involved
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Support onboarding of new collaborators and affiliates
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Build and maintain positive relationships with partners and introducers
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Encourage ongoing engagement and participation
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Maintain regular communication to nurture long term partnerships
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Coordinate with internal team members to ensure smooth onboarding
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Provide clear information about roles, expectations, and opportunities
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Maintain accurate records of outreach and partnerships using our CRM management system
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Represent the organisation professionally in all communications
Skills and Experience Required
Essential:
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Experience in outreach, partnerships, business development, or relationship building
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Excellent customer service skills
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Outstanding written and verbal communication skills
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Confidence communicating by phone, email, and online platforms
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Strong networking ability and proactive approach
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Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel)
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Experience using a CRM or similar database system
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Highly organised with strong attention to detail
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Ability to work independently and manage multiple contacts
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Professional, reliable, and personable manner
Desirable:
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Familiarity with HubSpot CRM (preferred but not essential as training will be provided)
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Experience in affiliate programmes, partnerships, or community building
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Experience working remotely within a team
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Interest in charitable or social impact work
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Based in London or Hertfordshire for occasional in person meetings (not essential)
Working Arrangement
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Fully remote position
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Flexible working hours depending on organisational needs
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No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible
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Occasional (optional) in person team meetings
Why Volunteer With Us
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Play a key role in expanding a platform designed to create meaningful impact
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Help build networks that support fundraising for UK causes
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Gain valuable experience in partnerships, outreach, and growth strategy
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Join a mission driven organisation at an exciting stage of development
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Flexible volunteering that can fit around other commitments
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Opportunity to build a wide professional network across multiple sectors
Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.
Our Story
Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.
Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.
The Role
We are seeking a compassionate, confident, and highly professional Volunteer Charities & Campaigns Relationship Manager to build and maintain relationships with charitable organisations, community groups, and individuals using crowdfunding pages.
This role involves guiding partners from initial contact through onboarding and maintaining ongoing rapport, ensuring they feel supported, understood, and valued throughout their involvement with the platform.
Key Responsibilities
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Identify, approach, and invite suitable charities, community groups, and crowdfunding campaigns to join the platform
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Guide partners through the onboarding process from first contact to launch
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Build and maintain strong, trusting relationships with both organisations and individuals
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Act as a key point of contact for enquiries, support, and reassurance
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Maintain regular communication to sustain engagement and rapport
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Support individuals who may be experiencing difficult or traumatic circumstances with sensitivity and professionalism
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Coordinate with internal team members to ensure partners receive timely assistance
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Provide clear information about how the platform works and what to expect
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Maintain accurate records of communications and partnership activity using our CRM management system
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Ensure all interactions reflect empathy, professionalism, and respect
Skills and Experience Required
Essential:
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Strong relationship management or engagement experience
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Excellent customer service skills
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Outstanding written and verbal communication skills
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Confidence communicating by phone, email, and online platforms
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High level of empathy and emotional intelligence
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Ability to communicate sensitively with people experiencing challenging circumstances
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Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel)
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Experience using a CRM or similar database system
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Highly organised with strong attention to detail
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Ability to work independently and manage multiple relationships
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Professional, reliable, and approachable manner
Desirable:
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Familiarity with HubSpot CRM (preferred but not essential as training will be provided)
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Experience working with charities, community groups, or support services
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Experience in partnerships, outreach, or fundraising roles
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Experience working remotely within a team
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Based in London or Hertfordshire for occasional in person meetings (not essential)
Working Arrangement
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Fully remote position
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Flexible working hours depending on organisational needs
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Occasional support calls or meetings with partners
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No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible
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Occasional (optional) in person team meetings
Why Volunteer With Us
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Play a vital role in supporting charities, families, and individuals during significant moments in their lives
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Help build partnerships that enable meaningful fundraising and impact
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Gain valuable experience in relationship management and community engagement
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Join a mission driven organisation at an exciting stage of growth
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Flexible volunteering that can fit around other commitments
-
Opportunity to build meaningful professional relationships across the charity and community sectors
Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
We are looking for a Volunteer Data & Performance Officer to help track and analyse how our digital campaigns and platforms are performing.
You will help collect and interpret data to understand what content and activities are engaging our community and supporting our mission. The insights you provide will help teams improve campaigns, outreach and supporter engagement.
You will work with the Digital Marketing Director and Digital Marketing team to monitor performance across websites, social media and digital campaigns.
This role focuses on analytics, reporting and turning data into useful insights for the team.
Key Responsibilities
- Track performance across digital campaigns, websites and social media platforms
- Monitor key metrics such as engagement, reach, sign-ups and conversions
- Create simple reports and dashboards to share insights with the team
- Translate data into clear recommendations for improving campaigns
- Ensure data is handled responsibly and follows GDPR and data protection guidelines
- Work with campaign and fundraising teams to measure the impact of activities
- Help develop simple systems for ongoing analytics and performance tracking
What We’re Looking For
- Experience or interest in data analysis, digital analytics or performance reporting
- Familiarity with tools such as Google Analytics, social media insights or spreadsheets
- Ability to interpret data and explain insights clearly to non-technical teams
- Strong attention to detail and commitment to accurate data handling
- Understanding of data protection and GDPR principles
- Comfort collaborating with a remote volunteer team
- Experience in nonprofits, digital campaigns or impact measurement is helpful but not required
What You’ll Gain
- Experience analysing digital campaigns for a social impact organisation
- Opportunity to help build analytics and reporting systems from the ground up
- Hands-on experience working with digital marketing and campaign teams
- Priority consideration for future paid roles when funding becomes available
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Challenge
Brain tumours do not discriminate. They can strike anyone, at any age and they strike quickly. At The Brain Tumour Charity, we aim to address the clear gap in emotional support available to those affected by a brain tumour diagnosis. We know the difference that talking therapy can make to the brain tumour community and our goal is to reach more people, ensuring everyone that wants it, gets the support that they need.
How can you help?
As a Volunteer Counsellor for this service, you would work with a wide range of clients who either have a brain tumour diagnosis themselves, or have a loved one who has been diagnosed. This includes patients/carers who have been newly diagnosed, to those in/post treatment, to people at end of life, or bereaved.
This is a remote service, where we offer up to 8 free sessions to clients, delivered by either telephone or webcam.
We’re looking for counsellors who:
- Are qualified with a minimum of a Level 4 Diploma in Counselling
- Are integrative or person-centred counsellors
- Are a member of the BACP (or equivalent ethical body)
- Are committed to attend monthly clinical supervision
- Have an interest in working with people affected by a brain tumour and possibly experience of working with clients in a similar field. (Eg. Neurological conditions, palliative care, bereavement, etc.)
- Have the IT abilities to be able to maintain appropriate and accurate records on our counselling database.
- Have experience of working remotely, via telephone or webcam and is happy to use their own laptop, phone and WIFI for their client work.
- Have their own public liability insurance (or are willing to obtain this.)
The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.
What can you gain from volunteering with us?
- The opportunity to work with a unique and rewarding client group
- Management supervision and regular, ongoing support from our Counselling Service Team.
- You will receive a financial contribution towards your monthly clinical supervision
- All diary management will be carried out by our Counselling Team, reducing the amount of admin required by you.
Time commitment
We ask each Volunteer Counsellor to commit to a placement of at least 6 months and to see a minimum of 3 clients per week (at a time suitable for you, but it MUST be at the same time each week). The service operates between the hours of 9am—5pm, Monday-Friday and you will be required to see clients within these hours.
Practical Considerations
Shortlisted applicants will be asked to attend an interview with our Counselling Service Manager and Counselling Service Officer.
Successful candidates will then receive a full induction to The Brain Tumour Charity and any specific training for the role, as well as ongoing support from one of the team.
We will carry out reference and DBS checks for all successful applicants and you will be required to complete some internal data protection and disclosure documentation before commencing the role.
Need support with the application process?
We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, don’t hesitate to let us know by getting in touch with the Volunteering Team.
Key dates: Interviews w/c 23 March 2026
Online Induction Training: Early April, exact date TBC
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WE'RE SUNSHINE CHARITY!!!
SUNSHINE is a small but ambitious grassroots charity on a big mission: to reduce loneliness and help people feel truly seen, valued and connected. Powered 100% by passionate volunteers, we design joyful community projects, awareness campaigns, partnerships and support services that bring people together, spread joy and community spirit. nurture connection and help boost confidence and wellbeing.
London is facing a loneliness epidemic, and SUNSHINE is the antidote. We have the vision and the board; now we need the strategic engine to drive us from startup to launch. We are looking for an experienced Project Manager to turn our ambitious goals into a clear, actionable roadmap.
The Architect of our Launch
As our Founding Project Manager, you will be the "source of truth" for the entire team. You won’t just be ticking boxes; you will be designing the very framework that allows our charity to begin its life-changing work.
Your Impact:
- The Master Plan: Create and own the end-to-end project timeline from current startup phase to our official London launch.
- Clarity & Direction: Ensure every volunteer—from the CEO to the frontline befrienders - knows exactly where we are, what the milestones are, and what needs to happen next.
- Operational Oversight: Identify potential bottlenecks before they happen and keep our diverse team of volunteers synchronised and motivated.
- Launch Leadership: Drive the "Go-Live" phase, ensuring all moving parts (governance, recruitment, and tech) land perfectly on time.
Who You Are:
- Experience Required: You have a proven track record in Project Management (PMO, Agile, or Prince2 experience is a huge plus).
- A Master Communicator: You can translate complex plans into simple, motivating updates for a non-technical team.
- Strategic & Focused: You thrive on deadlines and love the challenge of building a project structure from a blank canvas.
The Logistics:
- Location: Remote / Home-based (with occasional strategy coffee in London).
- Commitment: Approx. 4–6 hours per week (flexible around your professional life).
- Support: Direct partnership with the Founder, COO and the Board of Trustees.
What’s In It For You?
- A "Fingerprint" Project: The rare chance to say you built the operational foundations of a London charity.
- Executive Networking: Collaborate with a high-energy founding team of professionals.
- Tangible Legacy: See your project plan result in real-world connections for isolated Londoners.
How to Apply:
If you have the skills to turn a vision into a reality, we want to hear from you. Please send your CV via CharityJob.
SUNSHINE is a small grassroots charity that works to reduce loneliness & help people feel more connected: through projects, partnerships & community
The client requests no contact from agencies or media sales.