It Service Support Line Jobs
Reports to: Head of Change
Salary: £32,300
Contract: 2 years fixed term - potential to extend
Location: Central London, Hybrid*
Closing date for applications: 9:00am, Friday 7th of June 2024
Interview dates: week commencing the 17th of June 2024
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children and young people becoming involved in violence. We do this by funding great initiatives, finding what works and working for change – scaling up and spreading the practices that make a difference.
Our Change team does this by building excellent relationships and sharing evidence of what works with organisations and key individuals across the public, private, third sectors and local communities. We are looking for a dynamic, motivated, proactive and highly organised Change and Events Officer to join our Change team to help us fulfil our mission.
Key responsibilities
Most fundamentally, your job is to work as a member of our Change team to make sure we’re excellent at running events and managing relationships with key stakeholders. You’ll make sure the team is incredibly organised and has the support it needs to work effectively. Key responsibilities:
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Event Organising. Help to organise events, from small roundtables to large in person conferences. You will help make sure events run brilliantly, from booking venues to managing invites and organising materials.
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External Relationship Management Support. Provide support to the team in managing external relationships by scheduling meetings, organising workshops and developing materials.
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Meeting Effectiveness. Make sure certain meetings are effective. You’ll do this by organising the meetings, taking great minutes, making sure we keep track of things we said we would do and saving the documents in the right place.
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Project Support. Help ensure projects within the Change teams are done brilliantly. This may involve administrative tasks, tracking deadlines or leading projects as needed.
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Query Management. Monitor and respond to general queries by managing the team inbox.
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Salesforce Reporting and Stakeholder Communication. Lead on coordinating Salesforce reporting and effective communication outreach for key stakeholder groups.
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Stakeholder Engagement and Change Activities. Develop and support stakeholder engagement and Change activities, including monitoring and compiling feedback from surveys.
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Team Scorecard Coordination. Lead on co-ordinating the team scorecard, ensuring that the team is on track with targets.
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Collaboration. Work closely with other roles (including our Operations and Culture team) within YEF to ensure coordinated efforts and sharing of best practices.
About you
You are this sort of person:
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You’re incredibly organised: You have an eye for detail and you’re excellent at and enjoy designing a plan and seeing it through. You use your organisational skills to work across your team and keep everyone working together to achieve the same goals. You have a track record of making things happen on time. You like finding ways to make things operate better for everyone. It’s a plus if you’ve used the Salesforce system, before but it’s not a requirement.
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You love organising external events: You like helping to create experiences that leave people feeling energised, excited and ready to act, whether that’s a well-run roundtable, an effective workshop or a remarkable conference.
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You understand how people and organisations work: You understand the nuance of how decisions get made and you understand how to find out who has decision-making power.
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You win people over: People tend to warm to you and respect you. You easily build good relationships with both very senior and very junior people. You are at ease talking to a senior civil servant or a 15-year-old.
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You love supporting great teams: You don’t know all the answers, but you enjoy helping colleagues find answers and solve problems so that the team can work brilliantly and efficiently.
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You’re able to juggle many diverse tasks at once: You enjoy moving between different types of projects and prefer a job that looks a bit different every day. You can effectively identify what’s most important and how to balance different priorities.
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You learn fast but remain humble: You quickly get your head around ideas. You have a track record that shows how quickly you think. It wouldn't faze you to have responsibility for organising things that are new to you, as long as you have an expert to ask advice from. You like learning and developing. You are proactive, but happy to ask for help when needed.
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You don't want your days to pass without making a difference: You want to play a significant part in a charity that is making a difference. You like the idea of doing a job that makes young people safer.
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You’re committed to equality, diversity and inclusion: You believe and act in a way that celebrates and encourages a range of experiences, views and values.
While it’s not a criterion, we are especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.
Additional benefits include
£1,000 professional development budget annually, 28 days plus Bank Holidays, four half days for volunteering activities.
Hybrid working details
The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
If you’re interested
To apply, please send a CV and cover letter, and complete the monitoring form via our application website by 9:00am Friday the 7th of June 2024.
Please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:
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Please share why YEF’s mission is motivating you to apply for this role.
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Referring to the ‘About You’ section on the JD, give clear examples of:
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How your experience shows that “You’re incredibly organised and
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How “you love organising external events”.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
We plan to host interviews the week commencing the 17th of June 2024.
This role is advertised as full time at 37.5hrs per week. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
You will also be required to provide proof of your eligibility to work in the UK.
Personal data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Men's Minds Matter brings psychological clinical expertise and lived experience to suicide prevention and intervention. In 2021, we launched the MMM model of psychological entrapment and suicidal crises (PESC-M), which now underpins everything we do. This is the first model of its kind, and we believe it has the potential to save many lives.
Our model underpins everything we do from training workshops, research, campaigning, and intervention development across multiple platforms. We are looking for someone as dedicated as we are to oversee our business development and help grow our future financial sustainability.
You will be working alongside our directors to secure funding to these projects whilst co-ordinating our business activities and business development.
Position: Fundraising and business development lead
Responsible to: MMM Directors
Location: Sheffield – hybrid working
Hours – 37.5 hours per week. PT and flexible hours considered.
Salary – 31-39K per annum depending on experience
Leave and benefits.
· Annual leave
· 30 days annual leave not including bank holidays
· Company pension
How to apply.
Click on the apply button below. You will be asked to submit a CV and answer some brief questions.
We will be actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.
What are the key responsibilities?
· You will work with the directors to develop a three-year strategy for Men’s Minds Matter ensuring it is ambitious, relevant and impactful, in line with the overall direction and integrity of Men’s Minds Matter.
· You will manage complex programmes of work for Men’s Minds Matter, including app development, fundraising and partnership working, research and service evaluation, strategic direction. Ensuring high quality work that meets our strategic aims and linking together projects across the work-plan.
· You will work with leading institutions and/or individuals to develop and secure key partnerships and collaborations which achieve Men’s Minds Matter strategic aims as required.
· You will champion the importance, value, and impact of lived experience involvement to Men's Minds Matter membership and wider suicide prevention sector.
· You will line manage new staff as required.
Skills and Experience:
Essential
· Substantial experience of working collaboratively with a diverse range of stakeholders in the public and voluntary sectors including participation in external forums.
· Experience of fundraising, building partnerships and generating sustainable funding streams.
· Experience of partnership working or initiative with demonstrable ability to engage and galvanise people to participate in it.
· Strong knowledge of the mental health sector and/or suicide prevention.
· Excellent interpersonal skills including written and verbal communication skills, facilitation skills, and a demonstrable ability to network effectively.
· Track record of devising and delivering strategic programmes of work
· Experience of leading by example and motivating and supporting others effectively.
· Ability to produce high quality communications, including practical guidance for non-specialist audiences.
· A demonstrable ability to problem solve in a creative and positive way.
· Commitment to the purposes of the Men's Minds Matter and to suicide prevention.
· Good IT skills, specifically the competent use of Microsoft Word, Excel, Powerpoint, Teams.
· Experience of managing budgets and securing funding.
Desirable
· Experience of working with people with lived experience of suicidal behaviour or mental health issues.
· Experience in developing member or audience engagement strategy.
· Some knowledge of content management systems or website management.
This is an exciting opportunity to join our friendly Healthwatch Redbridge team as we advance to the next phase of our work.
The post holder will be highly organised and motivated with strong administrative and social media experience to support the team’s daily activities.
You will be part of a team that has a real say in developing health and social care services and liaises with senior professionals and clinicians to help deliver change for local people.
Main aims of the role:
• Work collaboratively with the Chief Executive Officer, HWR Board, Staff and Volunteers to develop print and digital communications and printed materials to support the work of Healthwatch and its outreach and engagement activities.
• Develop relationships with sector, national and local media
• Ensure a consistent brand and identity is maintained and support colleagues to ensure quality communications across all products and initiatives.
• Manage the HWR digital and print communications channels, such as enewsletters, social media and print newsletters. • Ensure and maintain the online/ Web presence of Healthwatch including Twitter and LinkedIn
• Secure local, regional and national press coverage of HWR work in a variety of publications.
• Support and sustain information, advice, and signposting services to ensure individuals are directed to appropriate health and social care services.
• Promote equality, diversity and inclusion by ensuring that communications are accessible to all segments of society.
• Publicise volunteer opportunities and their role in improving the delivery of health and social care services.
• Ensure compliance with Healthwatch England brand guidelines and protocols.
• Co-ordinate the design and production of press releases, information and promotional materials required by the team.
• Assist the CEO and the team with the production of reports as required.
• Review and monitor materials produced by other organisations and feedback areas of potential interest to the team.
• Provide general admin cover for the Healthwatch Redbridge office – answering telephones, dealing with general enquiries and visitors to the office.
Main activities of the role:
• Collate copy, edit content, design, and launch print reports on the work of Healthwatch.
• Collaborate with staff across Healthwatch to develop outstanding digital and print content for all HWR channels.
• Collate, develop, and manage content for the HWR website and ensure the website is kept up to date.
• Collate, develop, and manage content for Healthwatch email marketing.
• Manage the HWR social media presence with engaging content.
• Support the delivery of Healthwatch events and engagement programme.
• Monitor effectiveness and impact of all communications activities, making recommendations for change.
Please see attached PDF for full details.
Please note: We will not progress your application unless we receive both a CV and a covering letter to explain how your experience is comparable to the job description and person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Hours of work: 36.5 per week
Monday to Thursday, 9am to 5pm with 30-minute unpaid lunch break, Friday, 9am to 4pm with 30-minute unpaid lunch break.
Location: Welwyn Hatfield (with some working from home)
Type of contract:Permanent
Purpose of role:
Citizens Advice Welwyn Hatfield has a vacancy for a highly motivated Advice Service Manager to lead our advice team. You will be responsible for the supervision, quality and monitoring performance of the advice team, who deliver multi-channel advice (face to face, phone and digitally) to Welwyn Hatfield residents on a wide range of advice issues including welfare benefits, debt, housing, employment, and discrimination. You may also be required to deliver advice and session supervision when necessary.
You will also be responsible for all aspects of risk relating to advice delivery, complaints handling, safeguarding and GDPR.
It is essential that you have the required management skills and a good understanding of the main advice enquiry areas including welfare benefits, housing, and debt
If you have a passion for helping people and want to join us in our fight against poverty, then we’d love to hear from you! We offer comprehensive training so if you feel you meet some of the criteria but not all, we really hope you’ll enquire to learn more.
What we can offer our staff:
- 25 days’ annual leave FTE plus bank holidays.
- 5% contribution to Employer’s Pension Scheme.
- Death in Service cover on joining the Employer’s Pension Scheme.
- Employee Assistance Programme with Telus Health (formerly Lifeworks). (Everyone working at Citizens Advice has immediate access to professional and completely confidential counselling and legal advisory services.)
- Commitment to continued professional development.
- Town centre location with great transport links.
- An opportunity to work within a team that is friendly, supportive, forward thinking and passionate about helping our community.
Closing date: Friday 7th June 2024
For more information please download the Job pack attached.
We will be interviewing suitable candidates on a rolling basis and reserve the right to close the advertisement early.
Owing to limited resources, we won’t be able to contact candidates who aren’t shortlisted for interview. If you don’t hear from us, please assume that your application has not been successful on this occasion.
About the Tropical Health and Education Trust (THET)
THET is a global health charity working in partnership with governments, health
institutions, and international bodies to train health workers and strengthen health
systems across 31 countries.
We do this through grants management and capacity building, alongside research,
convening and advocacy towards the goal of Universal Health Coverage. At the centre of
our approach, is the model of Health Partnerships, long-term relationships between UK
and LMIC health institutions, which improve health services through the reciprocal
exchange of skills, knowledge, and experience.
At the heart of our work is vision of a world where everyone has access to healthcare.
Find out more on our website.
Key Responsibilities
Recruitment & Retention
- Administer the recruitment process by placing job adverts into the template on Canva, removing expired job adverts from the THET website; downloading applications; setting up interviews
- Update staff induction materials
- Update the Organisational Organogram on a monthly basis
- Update staff profiles on the THET website
- Maintain internal HR email/In-box
- Ensure new starters are added to the relevant induction meetings and staff meetings
Development & Performance
- Provide induction and refresher training to staff and volunteers on international travel
- Monitor implementation of staff training and development plans
Policies and procedures
- Follow THET policies and procedures, flagging any issues arising
- Update control sheet for policy review dates and maintain version control numbers for policies and forms
Administration
- Provide administrative support to the CEO and SMT
- Update and maintain the Activ absence system: – Create user accounts for new staff/ archive leavers; monitor staff absences
- Administer travel arrangements within the UK and overseas for senior managers
- Oversee and improve standard operating procedures and forms
- Support the HR & Operations Manager with administration of new and current consultants, volunteers, and interns (recruitment, contract reviews, induction, and compliance training schedules)
Operational Support
- Coordinate the procurement process for items and services including approvals, advertising, tender process, preferred supplier contracts, communication to parties
- Undertake office management tasks including responding to THET mail/ calls; arranging and servicing office meetings; maintaining email distribution lists and email accounts
- Facilitate the purchasing of staff IT and other work equipment in line with budget
- Activate email accounts; coordinate laptops for new staff/leavers; open and close IT accounts for starters, and deactivate these for leavers
- Act as the main point of contact for the outsourced IT supplier.
Health and wellbeing
- Prompt Country Directors to ensure Country risk registers are up-to-date and evacuation/hibernation plans exist
Candidates can apply by submitting a two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person's specification.
This letter should be submitted with a CV to THET by midnight Monday, 20th May, with ‘HR & Operations Officer’ in the subject line. Applicants must be available for interview and assessment over the following two weeks. Please visit our website for a full JD and instructions.
This post is UK based and you will require current and valid permission to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
CISWO is a national charity whose mission is to improve the lives of individuals and communities facing disadvantage due to the impact of the coal mining industry.
We are currently recruiting for a Grants Officer to support all aspects of our grant applications, collaborating with colleagues and our partners to develop and execute engaging applications to a range of funders in order to support the work with our client groups.
This is a great opportunity for someone with experience of writing content and developing applications to large and small funding bodies.
This role can be based in Rotherham, South Yorkshire or Pontypridd, South Wales.
As Grants Officer, you will:
- Secure income through funding applications to a range of large and small scale funders.
- Write high quality, compelling applications that are submitted on time and in line with funder requirements and eligibility criteria.
- Work with internal and external stakeholders to develop applications for funding and compile high quality content that is realistic, deliverable, and appropriately budgeted.
- Identify and obtain any support and advice required for the preparation, planning and management of funding applications.
- Develop information and guidance for internal and external stakeholders that supports the funding application process.
- Build and maintain relationships with funders to develop an understanding of the charity’s work.
- Identify new and existing funding opportunities that meet organisational priorities
- Maintain accurate monitoring and recording of data to evidence performance.
The essential qualities, skills and experience you will need to apply for this role:
- Experience of writing compelling, high quality funding applications to secure income from a range of funders.
- Experience of developing applications to major funders such as National Lottery, Sport England, central government and local authorities as well as smaller grants and trusts.
- Knowledge of various funders and ability to analyse and assess which opportunities are appropriate to consider.
- Skilled at presenting complex project information in a clear and engaging way.
- Exceptional communications skills, both written and verbal with the ability to produce concise, persuasive and engaging narrative.
- Ability to work independently and as part of a team and encouraging this in others.
- Confidence to represent the organisation with partner agencies, funders and colleagues.
- Exceptional interpersonal skills with the ability to work co-operatively with others.
Benefits Package:
- 29 days holiday plus bank holidays
- Generous pension
- Westfield healthcare
- Opportunities for career development and progression
Improving the lives of individuals and communities facing disadvantage due to the impact of the coal mining industry.
Last year we saw a 133% growth in the numbers of young people facing homelessness coming through our doors. Now, nearly half of them are - or recently have been - sleeping rough and with the numbers of young rough sleepers in the capital growing at an alarming rate, New Horizon Youth Centre has had to take decisive action to unlock support and housing for this group. The Head of Services - Rough Sleeping is a brand-new role for the organisation and will lead on developing a new internal strategy for young people facing rough sleeping, as well as holding operational oversight of our established youth-specific street outreach function and emergency accommodation hub, both of which are unique in London. You will need to be strategic in approach and an excellent relationship builder. You will act as our lead colleague on relationships with the Greater London Authority and London Councils’ rough sleeping teams, working with them to ensure our learning and insights inform policy and ultimately open up access to emergency support for those under 25. Alongside this you will need a keen eye for operational detail, have experience of delivering homelessness services, and be passionate about piloting new solutions to prevent homelessness among young people. More than anything you will need to champion what young people can achieve, be committed to collaborating with others and determined to find a way.
For more information and Person Specification, please see our Job Pack attached.
Salary: £46,800 - £52,000
Closing Date: 10am, 29/05/2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
ADVOCATE
Location: Sefton (travel across the area, home based for administration)
Salary: £22,500 - £29,500 per year, pro-rata. Potential to earn up to £29,500 pro-rata based on advocacy qualification held.
Contract Type: Permanent
Position Type: Part Time – 17.5 hours per week
All applications by midnight on Monday 3 June 2024
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We have an exciting opportunity for an Advocate to join our team covering Sefton. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About you
Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.
Benefits:
- 28 days annual leave plus bank holidays, pro-rata
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us via our website
How to apply
To apply for this role please sign up for a recruitment account on our website and follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications: midnight on Monday 3 June
Interviews via Teams: Thursday 13 June
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Want to know more about VoiceAbility and the role?
Please visit our website
We look forward to hearing from you.
NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
New Horizon Youth Centre has been commissioned by the Mayor’s Office for Policing and Crime (MOPAC) as part of an Alliance with Safer London, St Giles Trust and the Anna Freud Centre to deliver on their Children and Young People’s Violence and Exploitation and Reduction support service. The commission will run from June 2024 for three years. As part of this, an additional service will be set up within the NHYC Youth Justice team specifically to deliver on the Alliance contract. The Services Manager will be the key operational lead for the Alliance, and oversee successful delivery of housing casework services to young people fleeing violence and exploitation who are referred in. You should have experience of working in services that support young people fleeing violence or who are impacted by the criminal justice system, and have a solid understanding of housing options for young people under 25. You should be exceptionally well organised and have excellent partnership management skills.
Salary: £37,024 - £41,600
Closing Date: 10am 31st May 2024
The client requests no contact from agencies or media sales.
We are looking for a Head of Resources to join our team.
Emmaus Bristol is a local charity, working to help people out of homelessness. The work we do here changes lives.
This is a new role for Emmaus Bristol. Through our five-year-planning process we identified a new staffing
structure that will allow our charity to thrive and to grow. The Head of Resources is needed so that the core organisation runs smoothly, and policies, processes and systems allow the team to do their jobs efficiently and effectively. This will be crucial as we develop new streams of work, and help more people out of homelessness or into work.
The Head of Resources therefore, will have a key role to play in making Emmaus Bristol an effective charity.
This is a senior leadership role, but as we are a small charity, all roles are somewhat hands-on. You’ll need to be as confident discussing our reserves policy with trustees, as you would be resolving a cash discrepancy with a retail team member, and just as good at strategy as you are at detail.
You will be joining a friendly and enthusiastic team who are passionate about what they do, and you will be making a huge difference to people’s lives.
To empower people affected by homelessness and poverty to change their lives for the better whilst using our voice to achieve social change
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This is an exciting new role within the charity to work across the organisation to unleash the power of data analysis and curiosity. You will work with colleagues across different departments to understand their data, find insights and support the team to make data driven decision and impact reporting. You will have experience of fundraising database marketing within the not-for-profit sector, with a focus on the specific use and manipulation of data structures within a relational database.
This role will be crucial in Muscular Dystrophy UK’s (MDUK) transition to be a more data driven organisation.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. In the last three years, there have been more than 10 new treatments – we want to continue this work and need your help so we can fund more research and support for families with a muscle-wasting or weakening condition.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, ride to work scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: We operate a hybrid model (home and office, SE1).
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an exciting opportunity to provide clinical leadership and supervision to a number of therapeutic services within Richmond Borough Mind. Our developed and respected Psychotherapy and Counselling Service has been providing long-term counselling interventions to local residents since 1988. The service is self-funded and offers a range of therapies which aim to provide individuals with the support and opportunity to work through their difficulties in depth with a skilled and experienced trainee or fully qualified therapist. Sliding scale rates are offered to make sure that we are accessible to all. We also run a number of therapeutic, psychoeducational, support and peer-led one to one sessions and groups, training workshops and other activities.
We are looking for a skilled and qualified (or in advance training) counselling supervisor to provide clinical supervision, leadership, management and service development of our Psychotherapy and Counselling service. Knowledge and understanding of a number of modalities would be an asset. Part of the role will be to help us achieve and maintain BACP or equivalent service accreditation and to grow the service.
As well as having an empathy with the core values of RB Mind, the successful applicant will be a confident and versatile communicator with outstanding relationship-building, organisational and problem-solving skills, and have the ability to provide empathy and guided support to staff, volunteer counsellors, administrators and clients. You will be supported by senior management colleagues and gain a rich experience of low, moderate and more complex cases.
Richmond Borough Mind values diversity and difference. We welcome applicants from all sections of the community, particularly individuals with lived experience of mental health problems.
Benefits of working for RB Mind:
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]
- Contributory pension
- Bonus 1 day of annual leave per year over the festive period [pro rata]
- Employee Assistance Programme (EAP) which includes free counselling sessions and access to a wellbeing app
- Training and personal development opportunities
- Paid time off for medical appointments
- Staff away days and socials
The client requests no contact from agencies or media sales.
Service Manager
Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it? Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?
We have an exciting opportunity for a Specialist Service Manager (known internally as Project Leader) to lead the Anti-Social Behaviour Service team in Devon and Cornwall, working 37.5 hours a week.
Position: 5547 Specialist Service Manager (Project Leader)
Location: Homebased (Devon/Cornwall)
Hours: Full-time, 37.5 hours. Monday- Friday
Contract: Fixed Term until the 31st May 2025
Salary: £29,930 per annum (FTE £29,580 per annum plus £350 per annum Homeworking Allowance)
Closing Date: 24th May 2024. We reserve the right to close this vacancy early, if enough suitable applications are received to take forward to interview prior to the published closing date.
The Role
As a Project Lead for the ASB team you will be:
- Managing a small team of ASB caseworkers including performance management, monitoring and support
- Responsible for allocating cases within the team and analysing statistics and data in order to monitor daily caseloads against resources and look for trends/ pattern of behaviour
- Working with the Operations Manager to ensure delivery of the business plan and associated outcomes
- Responsible for capturing data and information to ensure the work of the team is outcome based and evidenced
- The subject matter expert for ASB within the service
- With key partners, developing mechanisms for identifying and referring those affected by ongoing and persistent ASB incidents and crimes, including those not engaged in criminal or civil law processes
- Completing DSO training to prioritise the safety of service users and ensure compliance with safeguarding policy
- Leading on delivery of training to local agencies, organisations and bodies to represent the service and increase knowledge and understanding of issues related to the ASB
- Contributing to and attending monitoring meetings with funders/commissioners and providing reporting when required
- Playing a lead role in developing VS’s ASB work at both local and national levels
- When the service requires, holding a small caseload providing high quality support to service users in line with VS policies and operating procedures.
The role is home-based within Devon and Cornwall and therefore is open to applicants who both live in this area and have access to an appropriately confidential space in which to work. Regular travel within working hours will be expected across Devon and Cornwall to fulfil the role and travel expenses are paid. Core service hours are between 9am – 5pm, with the expectation to flex to need where required, managed within flexible working arrangements.
About You
You will need:
- As this role involves regular travel across Devon and Cornwall and due to the location, a driving license and access to a vehicle is considered an essential requirement
- Experience of managing a team
- An understanding of confidentiality and safe working practice in accordance with safeguarding legislation, General Data Protection Regulation and other legal requirements
- Experience of effective delivery of services in the voluntary or statutory sector including complex case management and maintaining case management records
- The ability to build effective working relationships across internal and external stakeholders and work directly with in statutory, voluntary or multi agency settings
- High personal resilience to manage demands of working with ASB
- Competent IT and administrative skills including the use of Microsoft Office packages
- The ability to engage with vulnerable service users.
In Return…
Work for an organisation who believes in attracting and retaining the best people and offer a competitive rewards and benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Sick pay allowances, maternity and paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression.
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities
You may have experience in areas such as Service Manager, Case Worker, Specialist Service Manager, Project Leader, Service.
Please note this role is being advertised by NFP People on behalf of our client.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for a new Advocate to join our team in Dumfries and Galloway. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support or already have a Level 2 Award in Independent Advocacy.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
We have an exciting opportunity for an Advocate to join our team covering Dumfries and Galloway. You will be involved in one-to-one advocacy along with group work across the area; this could be in a clients’ home or other suitable community venue and be home based for telephone referrals and administrative tasks. Therefore, access to your own transportation and a suitable home internet connection is essential.
This is a full time role for 35 hours per week, applicants who do not hold the Level 2 Award in Independent Advocacy will start on £22,500 per annum.
About you
We actively encourage applications from those who are long term unemployed.
Desirably you will have some experience of working, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education, training, benefits, employment, care and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. This can be through 1-2-1 advocacy or in a group setting.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain or to already hold, the Level 2 Award in Independent Advocacy with disciplines suitable for the role they work in.
Benefits:
- 28 days annual leave plus bank holidays
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values, and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; midnight on 2 June 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences and examples to tell us why you should be our next Advocate.
NB:
If you don't already hold the Independent Advocacy qualification, and you are successful in your application, it is a requirement that you complete this within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
Job Title: Support & Wellbeing Worker (Mental Health Lead)
Salary: £35,625 per annum (Pro rata for part time hours)
Hours: Full time, 35 hours per week / 5 days
Contract term: 2 year contract
Location: Main office based in Kentish Town, London, opportunity for
some home working
Department: Support & Wellbeing Team
Reports to: Development, Learning and Activities Service Manager
Benefits: 30 Day annual leave per annum, 3% Pension from April 2021, WPA
Camden Carers is a charity organisation that provides support and services to informal carers within the London Borough of Camden.
This is an exciting opportunity to join our dynamic team at Camden Carers and make a difference to the lives of people and families in Camden. We are looking for a hardworking, enthusiastic and flexible team member who is able to adapt to the ever changing and challenging times we find ourselves in.
Carers, who provide care for a family member, partner or friend who has a disability or long-term illness, play a vital role in our community. Many people who have someone who depends on them for support don’t consider themselves a carer yet they are fundamental to the effort to keep people cared for and safe, whilst saving the NHS billions.
Camden Carers proactively embraces equality and diversity at the very core of what we do, throughout the organisation. Our commitment to equality, diversity and anti-racism is to ensure that all carers have equal access in accordance with their individual needs to our services, no matter their background, belief, sexual orientation, disability, gender, or ethnicity.
As a part of the Support & Wellbeing Team, you will be required to identify informal carers from all communities in the London Borough of Camden, who care for a family member, partner or friend living with a Mental Health condition. You will provide relevant and appropriate support, information and advocacy to informal carers.
You will need proven experience of delivering provision within a related field and working with people and/or community groups; in particular we are keen to find someone with knowledge and experience in Mental Health. More details can be found in the job application pack on our website.
Camden Carers values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community. We would like to encourage people who have been or are currently carers to apply. We are committed to ensuring that all employees and job applicants are provided with equality of opportunity in employment.
Deadline for applications: Monday 20th May 2024 by 9am
Interview date: Face to face interview with Carer group on Friday 31st May and online interview with management on 3rd June 2024
Please note, all shortlisted candidates will have two interviews, one with the Support & Wellbeing management team and one with a group of carers. For the carers’ group interview, it will take place face-to-face at The Greenwood Centre.
Download an application pack from our website
Please note that Camden Carers is not accepting CV’s for this post.
The client requests no contact from agencies or media sales.