It support jobs

You will support the development and delivery of our schools, youth centre and detached programmes. This will consist of one to ones and group work with young people within schools, detached work in designated areas as well as centre-based provision. You will be responsible for building strong, professional relationships with young people and adapting and coordinating a service around their needs. You will work in partnership with the other Youth Workers on the team, the Youth & Community Manager, schools and youth organisations around the county as well as the wider voluntary sector and statutory partners

You will work also in the community to identify and support volunteers to become engaged within our services and provision. You will collate a range of data, information and imagery that creates evidence of your work and the impact it is making not only to young people but also to the wider community.

Job Title: Training Officer 

Location: Belfast or Sligo (with responsibilities in both regions) 

Salary: £28,000/€32,200 per annum pro rata 

Hours: 20 hours per week 

Role Brief:

This is an exciting new role for an enthusiastic and innovative professional seeking to further their career in the training and youth development field. The post holder will be responsible for  delivering a range of workshops, seminars and accreditations as part of our cross-border PEACE Academy programme in Belfast and Sligo.

The aim of this new three-year programme, is to deliver and evidence a PEACE Academy pathway of engagement, learning, social action and employability that will inspire young people from communities in Northern Ireland and Ireland to create shared experiences and build a long-term response to sectarianism, racism and hate on a cross community and cross border basis. 

We are seeking an experienced training professional who can lead on delivering our training offer for young people across these regions; supporting our youth workers to progress them from grassroots activities delivered in community settings through workshops, training, and accreditation and into onward career initiatives and pathways offered by our partners.

KEY DUTIES/RESPONSIBILITIES: 

• Planning and administration of a range of workshops, seminars, and accreditations for young people in Sligo and Belfast in line with agreed targets. 

• Working with our regional coordinators on arranging suitable venues, support staff, resources and materials required for each workshop/seminar/course. 

• Delivery and assessment of training courses through Open College Network including internal verification. 

• Maintaining our iPads and online learner portal, ensuring e-workbooks are completed and uploaded and devices are wiped clean after each use.

• Working with our wider project team on the administrative training function ensuring all e-workbooks are submitted in a timely manner, certificates distributed and invoices are sent to our Finance Officer marked clearly for this programme. 

• Working with regional Coordinators on the development of careers events and initiatives alongside a range of partner organisations and employers. 

• Collating and sharing key quantitative output data and qualitative feedback and case studies with our regional Coordinators and Monitoring Officer enabling them to track progress against targets and upload dedicated learner information to our VIEWs monitoring software in a timely and efficient manner.

Person Specification/Key skills: 

• QTS status or min. Level 3 Award in Education & Training 

• Experience of designing workshops and training materials

• Experience of delivery and verification of OCN accredited courses

• Experience of working with employers to create youth progression pathways

• Youth work qualification or relevant experience

• Ability to prioritise and manage workload in a fast-paced environment 

• Competent working independently as well as part of a small team

• A confident communicator with good written and spoken English

• IT skills including Microsoft office (essential), creative media skills including Adobe CC (desirable) 

• Experience in writing reports to meet agreed deadlines

• Experience in monitoring outcome driven projects

• Positive and enthusiastic with a can-do attitude.

 Role Requirements 

At Rio Ferdinand Foundation, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership.

If as a disabled applicant (as defined under the Equality Act 2010) you would like to request that your application is considered under our Guaranteed Interview Scheme (GIS) please let us know.

Please note. Successful applicants for all roles will require an enhanced Access NI or Garda Check

Job Purpose

This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
• To provide a true alternative to A&E via a non-clinical drop-in service to support clients
• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual

The Role

The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of senior support workers and support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site and allocated borough following the borough-based approach. This role directly supports the service managers in keeping to a high standard service. The role will include implementing a smooth running of the service including facilitating debriefing and providing senior support onsite. The role of the team manager is non-clinical.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.

• Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation

• Understanding of risk and risk management

• Understanding safeguarding adults and children processes and legal requirements

• To work autonomously in a fast-paced environment and under pressure

• Oversee re-admitters and clients being discharged on a weekly basis

• Good time keeping skills - Essential

• Responsible lead for allocated site, attend and lead discussions with MDT teams

• Responsible for keeping allocated site to a high standard and reporting any health and safety concerns

• To facilitate weekly team meetings with minutes and feedback any internal and external changes

• This role will be considered a key worker role

• Understanding of safety planning and de-escalation

• Experience of working with challenging behaviour

• Keep minutes of all meetings attended and feedback to the wider team

• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans

• Promoting people’ rights and responsibilities

• Considering each person as an individual

• Listening to clients and encouraging positive steps towards self-management of crisis and recovery

• To attend all mandatory training including safeguarding and GDPR.

• Providing advice, information, practical and emotional support to clients

• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc

• Engaging with clients to show empathy, inspire hope and promote recovery

• Establishing supportive, empowering and respectful relationships with clients and carers/ family

• Maintaining accurate records, detailing interventions

• Ensuring that outcomes, outputs and impact are recorded

• Understanding CQC standards and NICE guidelines around mental health

• Providing administrative support to the team

• Overseeing and provide shadowing to new staff members and volunteers

• Attend reflective practice, peer supervision and line management supervision

• Create and maintain good working relationships with partner agencies

• Actively participate in training and development

• Provide guidance to support workers and volunteers

• To work with service managers and assist with reporting and monitoring

Person Specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis

• Experience of line management within a mental health setting

• Experience of de-escalation

• Experience of managing challenging behaviour and dealing with clients with complex needs

• Evidence of continual professional development

• Understanding of the Recovery Model in mental health

• Understanding of the principles of trauma informed care

• Understanding of suicide prevention and safety planning

• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children

• Understanding of how to report and mitigate risks

• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing

• Understanding of relevant legislation and policies

• Understanding safeguarding adults and children processes and legal requirements

• Awareness of issues in mental health service provision

• A good understanding of mental health conditions

• Experience of working with vulnerable individuals

• Creative and flexible approach to working with individuals

• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations

• Ability to prioritise and manage workload

• Ability to involve clients and carers in all aspects of work

• Empathy and non-judgemental approach

• Good communication skills

• Capacity to work within an agreed shift pattern

• Experience of delivering information and advice (housing, benefits, debt etc)

• Experience of non-clinical, therapeutic interventions like psychoeducation

• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports

• Understanding of different databases such as Views, Salesforce and NHS

• Car driver with sole ownership of a vehicle and ability to travel to multiple locations (e.g. NHS sites and community sites) would be essential.

• Ability to work out of hours and on weekends at multiple locations including NHS sites and community sites

We welcome around 350,000 visitors to Waddesdon Manor and over 2 million browsers to our websites each year.  Waddesdon offers visitors a programme of changing exhibitions, talks and tours, family activities and public events.  The income from our private events, shop, restaurants and sixteen-bedroom hotel help support keeping the Manor open to the public, our education programme and the care of the collections and gardens for all to enjoy. 

The role of Hospitality Marketing Officer (HMO) focuses on all aspects of traditional and digital marketing activity, both B2B and B2C, in support of some key commercial activities of the commercial trading company RWL (on-site retail and catering, The Five Arrows Hotel, and The Bow Pub).

What you will do:

The Hospitality Marketing Officer is a part-time role of three days a week supporting the marketing of onsite catering and retail operations of Waddesdon Manor, The Bow pub and the Five Arrows Hotel. The role also contributes to Waddesdon Manor and RWL (commercial trading) overall marketing and online strategy, and supports its brand and positioning by working closely with colleagues across both the hospitality and visitor operation.

You’ll develop and implement creative marketing campaigns to promote and increase sales for the following areas of the trading company’s business:

· The Five Arrows Hotel

· The Bow Pub

· Wine at Waddesdon (both wine sales and wine related events)

· Waddesdon online shop (predominantly wine)

· Afternoon teas and special food events in Waddesdon’s Manor Restaurant

The Hospitality Marketing Officer makes a visible impact on the weekly sales results, monthly profit and loss results and in terms of positive customer feedback.

Key responsibilities include but not limited to:

• Input to develop marketing strategies and implement plans to meet commercial targets for hospitality and visitor attraction businesses, in particular supporting increased on-site spend in the Waddesdon catering outlets, including the Five Arrows Hotel and The Bow pub.
• Manage development and update of websites for the Five Arrows and Bow and details of catering and wine events at the Manor.
• Develop strategic marketing campaigns for the Five Arrows Hotel’s core businesses, including bedrooms, restaurant and bar.
• Develop strategic marketing campaigns for the Bow Pub’s core businesses, including restaurant and bar.
• Develop the online wine business including the Waddesdon Wine Club.
• Manage marketing campaigns using the full marketing mix across online and offline channels.
• Manage external suppliers including design, production and distribution of marketing materials and commissioning photography.
• Use a CRM database and email software to effectively manage communications.
• Monitor the outcomes of marketing activity and evaluate against plans, contributing to monthly reports. 
• Monitor competitor activity to ensure we are learning and evolving to become as relevant and engaging as possible.
• Contribute to marketing budget management and assist with forward planning in liaison with the managers of each business area.
• Work closely with the wider marketing team and all Waddesdon colleagues, sharing news on activity, to ensure that opportunities are maximised.

You will be a great fit if:

You are a strategic thinker, with a strong creative and innovative background. You’ll combine your marketing knowledge and skills with the ability to deliver positive results.

Your areas of knowledge and expertise that matter for this role:

• Proven experience delivering successful marketing campaigns
• Experience of managing budgets, achieving targets, business reporting and forecasting
• Comprehensive knowledge of hospitality, events and the heritage sector
• Confident presenting ideas and campaign plans, and can contribute to regular management meetings.
• Excellent prioritisation and time management skills coupled with the ability to work under pressure and deliver results under tight deadlines
• Ability to work flexibly and successfully across teams and hierarchies and build relationships at all levels including excellent interpersonal skills and evidence of ability to influence decision-making
• Excellent copy writing and proof-reading skills
• Experience of using WordPress, GA4, Meta and CRM systems
• Demonstrate excellent attention to detail
• Excellent written and verbal communication skills, IT and office skills

Are you an organised and driven relationship-builder with a flair for writing and a passion for purpose-led work? Join Cruse Bereavement Support as we launch our new three-year strategy to ensure bereaved people across England, Wales and Northern Ireland get the support they need.

We’re looking for a Partnerships Officer to play a key role in our evolving income generation team. This is a varied and rewarding role supporting Trusts and Foundations, Corporate Partnerships, and External Training and Consultancy. You’ll manage a portfolio of warm funders and partners, help develop new opportunities, and ensure our supporters receive excellent stewardship and communications.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.

The closing date for applications is 5pm on Thursday 17th July, with interviews taking place on 21st-23rd July, via a video call.

Please be advised that if you do not hear from us by 5pm on Friday 18th July, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

Job Title: Volunteer Coordinator and Project Support Officer

Position Type: Paid/Part time

Reports to: Senior Partnerships and Programmes Officer

Based at:School Food Matters, The Bridge, 7b Parkshot, London TW9 2RD

Working Hours:                   24 hours per week worked across five days in the office (flexible)

Salary  £30,500 FTE equating to £18,300

Holiday:19 days including bank holidays that fall on working days

Pension:                             School Food Matters pays pension contributions at 7% of qualifying earnings

Contract:  Permanent

Job Purpose

• To support the Food Education team with the organisation and delivery of all food education programmes

• To recruit and manage volunteers and placement students

Key Tasks

• Recruit, manage and brief volunteers to pursue the aims of School Food Matters. This includes matching volunteers to sessions to make best use of their talents

• Manage university placement students and continue to develop our relationship with their respective universities

• Provide project support to the Senior Partnerships and Programmes Officer in both the office and on-site to deliver SFM’s food education programmes

• Deliver marketing workshops, assemblies and other programme-related sessions as needed

• Manage the We Can Cook programme in London, and oversee the Food Teacher’s calendar

• Ensure Airtable is kept up to date with volunteer data and session information

• Book and manage coaches for school trips, liaising with the coach company and the SFM team on the ground

• Keep up to date with safeguarding requirements and reporting procedures

• The Volunteer Coordinator will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time.  Therefore, being flexible and approaching the job with an open and positive mindset is essential!

Person Specification

Essential

• Strong people management and interpersonal skills

• Confident and competent IT skills across the Office suite of programmes

• Confident on the phone and able to write clear instructions

• Strong organisational and administrative skills and able to prioritise

• Excellent attention to detail

• Able to work both independently and collaboratively to agreed deadlines

Desirable

• Experience of working in a small charity environment

• Experience of working with Airtable Database

• Experience of working in a busy office

• An interest and enthusiasm in all things relating to food education and sustainable living!​

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

Are you friendly, approachable, and detail-oriented? If so, we’d love for you to join our Fundraising Team at ellenor!

As a Supporter Care Administrator, you’ll be a key part of our mission, helping our community raise vital funds for ellenor. We’re looking for a proactive problem solver with strong attention to detail—someone who thrives working with data and is confident using Microsoft Excel.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

If you're ready to embark on a challenging yet rewarding journey in a dynamic and supportive environment, we encourage you to apply today!

Key Responsibilities of the role include:

• Serving as the first point of call for supporter inquiries through phone, post, or email.
• Importing and accurately recording data from multiple sources.
• Collaborating within a team to manage the weekly lottery and ad hoc raffle administration.
• Prioritising that our supporters are at the heart of all that we do and ensuring they feel valued.

Essential requirements of the role include:

• Strong written English skills, with the ability to compose professional emails and draft thoughtful thank-you letters.
• Exceptional I.T. skills, including advanced proficiency in Excel, Word, Outlook, and technical ability to use databases such as Salesforce, Donorflex, Raiser’s Edge, or similar.
• Strong customer service orientation, demonstrated through experience in customer/supporter services and effective communication via phone, post, and email.
• Proven ability to process and check data accurately and consistently, with experience in data entry on a CRM database.
• Ability to quickly pick up new processes and tasks, coupled with the capability to manage a varied workload independently.

This post is subject to UK DBS clearance.

UK Immigration:

ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.

How to apply:
Submit a CV and cover letter, CV’s without a cover letter will not be considered.

We reserve the right to close this position should we receive a good response; therefore, it is advisable to apply early.
The interview process will be ongoing.

At ellenor, we are committed to acknowledging and celebrating our differences, fostering an inclusive environment for all. Join us in building an outstanding and diverse team dedicated to supporting our patients and their families during one of life's most challenging times.

Are you passionate about protecting wildlife and tackling the nature crisis?

Are you highly organised, with the ability to respond quickly to new challenges and priorities?

Do you have a broad background in planning and co-ordinating the administrative operations of a business?

Join Cheshire Wildlife Trust as our new Business Services Manager and play a vital role in building a Wilder Cheshire by 2030.

Business Services Manager
Salary: £38,654 - £43,448, starting in the region of £38,654
Contract type: Permanent
Working hours: Full time / Flexible
Location: Bickley Hall Farm, Malpas, SY14 8EF

About Us

Cheshire Wildlife Trust is part of a UK-wide federation of Wildlife Trusts, supported by over 17,500 members locally and nearly 1 million nationally. We are committed to restoring ecosystems, bringing wildlife back, and inspiring 1 in 4 people to take action for nature.

About the Role

As Business Services Manager, you will lead a team of specialists to ensure smooth and effective delivery of our core business operations including IT, HR, Health & Safety, Facilities, and Information Management.

You will:

• Provide operational support to the Director of Business & Finance and the Senior Leadership Team.
• Lead and manage a skilled business services team.
• Support strategic planning and, working collaboratively with the Leadership Team, ensure continuous improvement of internal services to maximise business efficiency
• Oversee and improve systems, policies and processes to ensure GDPR compliance and optimise cybersecurity and business continuity.
• Oversee the Carbon Action Plan and Sustainability Policy implementation.
• Manage projects and improve services to support our strategic goals.

We’re Looking For Someone Who:

• Is experienced in the provision of business services in a small organisation.
• Brings strong knowledge of business operations, IT systems, office management with demonstrable commercial acumen.
• Is an accomplished leader with experience of managing small teams and delivering strategic objectives as well as identifying ongoing continuous improvement
• Demonstrates excellent communication, organisation, and problem-solving skills.
• Shares our passion for wildlife, sustainability, and making a meaningful impact.

Why Join Us?

• Be part of a mission-driven team committed to restoring nature in Cheshire.
• Shape the delivery of essential support services in a growing charity.
• Embrace working for an organisation that aligns with your values and priorities.

At Cheshire Wildlife Trust we embrace agile working with a focus on supporting you to achieve your objectives alongside a healthy work-life balance. This is a full time position, however part time will be considered.

Closing date: Midnight on Sunday 13th July.
Interviews will be held on 23rd July.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

You may be required to carry out a DBS check for this role.

Applicants must have the right to work in the UK. Sorry, we are unable to offer sponsorship for this position

No agencies please.

My client is a UK health charity dedicated to supporting individuals & families, campaigning for better care and funding groundbreaking research.

With a clear and ambitious vision for the future, they are now looking towards investment in their corporate services function to ensure their bold aspirations are supported.

Working as a Systems Accountant your responsibilities will include:

· Act as a bridge between finance & IT, ensuring financial systems are optimised to meet the business needs.

· Support the implementation, development and continuous improvement of financial systems.

· Troubleshooting system issues, liaising with internal stakeholders and external partners.

· Develop reports and dashboards to enhance financial reporting and decision-making.

The successful candidate will be a part qualified accountant with experience in improving and maintaining finance systems. Advanced Excel, strong communication and stakeholder management skills are also essential. Prior experience of working with Open Accounts desirable but not essential.

This role has been assessed as inside of IR35. With flexible office working practices, this role would be based in their London office 2 days a week.

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.

Our aim is to empower and enhance the lives of people in Greater Manchester. We currently work in five Greater Manchester authorities, Bury, Manchester, Rochdale, Salford and Stockport.

Job Purpose

Gaddum has secured external funding to deliver an Employer care project, which will provide unpaid carers living in Manchester with support and coaching in order for them to re-enter paid or voluntary employment.

Delivery of this support to carers will be by Employment Coaches, who will manage a small caseload of carers and provide them with 1:1 support, helping them overcome barriers to employment and training. You will be responsible for supporting them through every stage of their journey, enabling participants to address their barriers and realise their aspirations. Successful employment coaches believe in the potential of every individual they work with.

Core responsibilities

• To support carers to address their barriers to employment by providing individual tailored packages of support so they can develop the necessary skills and confidence to secure and sustain employment.
• To act as coach and a mentor to build strong positive relationships, guide, motivate, challenge, encourage and help carers obtain sustainable employment.
• To ensure delivery targets are achieved by working with carers to identify employment opportunities and support them into and during employment.
• To meet personal performance targets and Key Performance Indicators.
• To manage a caseload of carers and utilise a variety of coaching strategies to help carers overcome barriers to obtaining sustainable employment.
• To undertake in-depth assessments using a suite of tools to fully understand a carers circumstances, preferences and holistic barriers to progression.
• To co-produce personalised action plans with sequenced interventions and development opportunities.
• To work with multiple agencies to develop holistic approaches to support carers. (Support the carers in all aspects of job-search and interview preparation to ensure that customers are matched to the right job that enables them to sustain employment and develop a career.
• To develop and maintain knowledge of the local labour market to source suitable job opportunities.
• Identify specific recruitment needs of potential employers.
• Develop relationships with key stakeholders to maximise customer opportunities.
• Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service.
• Maintain IT files and customer records to the required compliance and quality standards.
• Fully comply with Gaddum policies including those for personal data security, safeguarding and health & safety.

Other Duties and Responsibilities

• To complete specific tasks allocated through work plans, project plans and the business plan.
• To provide monthly information (accurate data and informative commentary) within your areas of responsibility for performance management purposes.
• To be involved in producing information for annual impact reports.
• To actively engage in ongoing personal and professional development, making full use of supervision, appraisal and learning opportunities.
• To act at all times to promote equality and diversity ensuring inclusive and integrated services.
• To seek advice, support and guidance as required
• To encourage service users to be aware of the full extent of Gaddum’s services.
• To maintain a general understanding of the work of the whole organisation and attend team meetings/events.
• To adopt a flexible approach to working patterns to suit the needs of the role and responsibilities as required.

Job Title: VAWG/IDVA Complex Needs and Multiple Disadvantage Advocate

ABOUT US

Hopscotch works hard to support women and families facing racial and gender inequity in London. We are proudly anti-racist and anti-misogynist. We take our trauma informed practice seriously, both with service users and within the organisation. We also run a successful Homecare service, with Care Workers supporting vulnerable people in south Camden who draw on care.

WHY HOPSCOTCH?

o Great, supportive culture and values, with low turnover and high levels of contentment

o You will want to work in an environment which is inclusive and non-judgemental. It’s a chance to challenge the status quo and not settle for what isn’t working

o You’ll love being a part of a diverse and vibrant team which has positivity, creativity and problem-solving values and where all voices are heard

o Your dedication will have a meaningful impact on the lives of those in need

o Be with an employer who is a signatory of the Employers Domestic Abuse Covenant (EDAC) – a pledge by businesses to support employees who are survivors of violence

o 25 days annual leave for full time employees, increasing after 5 years employment, with additional paid office closure between Christmas and New Year. Hopscotch believes we all deserve quality time to focus on our friends and family and most importantly, ourselves at this time

o Occupational sick leave

o Regular internal and clinical supervision with qualified therapists

The Role 

· Assertive outreach casework with very vulnerable women

· Responsible for supporting three women in the Borough of Camden

· Intensive support for complex needs with service users with a history of non-engagement with services

Accountabilities:

Casework

· Solution-focused casework interventions with women who have experienced VAWG and severe and multiple disadvantage

· Provide emotional support using a trauma informed approach

· Build and maintain supportive relationships with ethnically Minoritised women

· Ensure ongoing assessment and management of risks associated with service users within an attitude of ‘positive risk taking’

· Provide support with life skills, including practical assistance where skills are not yet developed

· Maintain accurate case notes and up to date records

· Contribute to the completion of outcomes reports and funding returns

· Complete all documents when support work commences and keep up to date with any changing risks to or from the woman.

· Risk assess situations in the moment, act calmly, professionally and be ready to remove self from/ call 999 in situations that appear too high risk to remain in

Advocacy and support service

· Empower women to access benefits and services they need

· Involve service users in the design, development and delivery of the service

Multi-agency

· Engage with a wide range of professionals (some of whom may have very different approaches to problem solving) through a multi-agency approach, and advocate to agencies on behalf of the Project and its service users

· Promote coordinated, joined-up service delivery for service users between violence against women services and drug and alcohol agencies, mental health, housing, health and legal agencies.

· Contribute to a service-wide communications plan and ensure that information about the service is widely available locally to other agencies and is also readily accessible to potential service users

· Educate a wide range of agencies and stakeholders about the challenges faced by women experiencing multiple disadvantage

· Proactively develop links with local statutory and voluntary organisations to provide a range of engagement opportunities for service users in the community

· Attend and contribute to the Domestic Violence MARAC as appropriate

· Contribute to monitoring and evaluation of the Project

· Be self-motivated to research processes and services in order to fully support and advocate for the women. 

· Fully engage with the partner teams and all support and team spaces offered, supporting colleagues with the difficulties they face and celebrating positive outcomes.

Corporate Responsibilities

· Ensure that all Hopscotch and Solace’s policies and procedures are adhered to

· Ensure effective implementation of Hopscotch and Solace’s Equality and Diversity policies and ensure awareness and integration of an equalities and human rights agenda in all your work

· Ensure that the service user is at the heart of all service delivery and development

· Attend all meetings and training relevant to your role

· Act as an ambassador for Hopscotch and Solace

Values, Behaviours & Competencies

· Committed to the purpose of Hopscotch and Solace Women’s Aid, ensuring that the service user is at the heart of service delivery and development

· Feminist in understanding ‘Violence against Women and Girls’

· Committed to fostering innovation and continuous improvement in working practice

· Flexible and open to new challenges, ideas and experiences, and able to be self-reflective

· Committed to understanding diversity and ensuring anti-discriminatory practice is applied in all forms of our work

· Non-judgemental with a commitment to self-care within the team

· Collaborative, building relationships with internal and external partners.

Knowledge, Experience and Skills

· Experience of working within the Violence Against Women and Girls (VAWG) Sector, including experience of risk & needs assessment, casework and safety planning with victim-survivors

· Experience of working with people affected by severe and multiple disadvantage: homelessness, substance use, mental health issues, insecure immigration status, prostitution and offending behaviour

· Experience working with minoritized Global Majority women and a diverse staff team applying anti-discriminatory practice

· Experience of building and maintaining partnerships with other agencies

· An excellent understanding of the issues faced by survivors of VAWG, including a knowledge of options for and rights of women experiencing all forms of VAWG

· Awareness of the intersection between severe and multiple disadvantage and VAWG, and a strong understanding of how the intersection of these issues can make it difficult for people to engage with support

· Knowledge of the particular needs of women from diverse communities and the barriers to accessing support faced by women from Global Majority communities

· An understanding of the impact of trauma on women

· A resilient and assertive approach to reaching out to and building trust and positive relationships with women who are experiencing multiple disadvantage and who may present as reluctant to engage and/or may be presenting in crisis

· Ability to provide solution focused advocacy and support

· Ability to advocate successfully within a multi-agency framework

· Ability to critically reflect on own practice and performance and make use of clinical supervision

· Excellent organisational and IT skills including the ability to be self-servicing, use relevant IT packages and maintain an efficient case recording and data reporting system

· Excellent written and verbal communication skills

Qualifications

· Degree level education and/or IDVA or DAPA qualification (or equivalent experience)

We would love to hear from you

Please send your CV and cover letter – or any questions to to us

Thanks and good luck!

We are looking to recruit a dedicated and enthusiastic individual to join our Information & Advice team provide information, advice and support to people aged 60 and over, living in Waltham Forest. The purpose of the job is to deliver advice to those housebound or not able to travel to The Hub, so it will involve home visits throughout the Borough. It will include assisting clients to maximize their income through providing benefits calculations, help to complete forms, provide advice resources and some supervision of volunteers. You will have good interpersonal skills, have proficient database skills and enjoy working as part of a team. Experience of benefits advice and another language is desirable.

Are you a compassionate and driven leader ready to make a life-changing impact?

Join Gilgal, a charity supporting women and children escaping domestic abuse. We are seeking a Head of Service and Operations to oversee day-to-day services and operations, ensuring safety, compassion, and excellence in everything we do.

Location: Birmingham & Remote 
Hours: 22.5 per week (Part time)
Contract Type: Permanent
Starting Salary: £42,000 pro rata
Application Deadline: Friday 18th July

Your mission

In this pivotal role, you’ll lead the delivery of trauma-informed, high-quality support at our Birmingham women’s refuge. You’ll empower frontline teams, manage essential operations, and drive continuous improvement, ensuring every woman and child receives the support they deserve.

You’ll also work closely with our CEO, deputising when required, and play a central role in implementing our mission and values.

What you’ll be doing

·Lead daily operations at our refuge with compassion and professionalism

·Manage and support staff and volunteers, fostering a high-performing team culture

·Oversee charity-wide operations: HR, finance, IT, facilities, and our Charity Shop

·Ensure compliance in safeguarding, health & safety, GDPR, and governance

·Collaborate with the CEO on strategic planning and service development

·Represent Gilgal with partners, funders, and in community settings

·Promote co-production and the voice of survivors in shaping our services

What you bring

Essential:

·Strong operational leadership experience in charity or social care

·Proven track record in team management and finance oversight

·Understanding of safeguarding, trauma-informed care, and data protection

·Emotional intelligence, resilience, and a commitment to women’s rights

·Excellent communication, organisational, and problem-solving skills

Desirable:

·Experience in a refuge or domestic abuse setting

·Familiarity with charity retail or income generation

·Knowledge of VAWG issues and policy in Birmingham or nationally

·Relevant qualifications in leadership, social care, or supported housing

Why Gilgal?

At Gilgal, our mission is to provide a safe, healing space where women and children can rebuild their lives. You’ll be part of a team that values compassion, excellence, and dignity. This is more than a job; it’s a purpose.

Special Conditions:
This post is open to women only under Schedule 9, Part 1 of the Equality Act 2010. The successful applicant will be required to undergo an enhanced DBS check.

Ready to lead with purpose?

Apply today and be part of a mission that matters.

Please sypply your CV and cover letter. Applications close on Friday, 18th July. Short listing will take the following week, and interviews will be held week commencing 28th July.

Swan's service is valued enormously by our passengers and this rewarding role managing our community transport scheme provides the opportunity to make a difference to the lives of many people throughout the county of Bath and North East Somerset.

We operate with a team of volunteers and their cars and our scheme serves older people and those with disabilitites who are unable to access buses or to afford taxis. This is an opportunity to join Swan as we move forward in a new office, with new transport software and a new food club. Someone who is personable, who enjoys a busy environment with good management, organisational, telephone, people and IT skills and experience of working with volunteers who can develop our work and increase the number of volunteers would be ideal. The role also involves oversight and development of our food club, the supplies, volunteers and members, and liasing with other food agencies.

Purpose of Job

To co-ordinate and develop a volunteer car drivers transport scheme which serves isolated, disabled or older people throughout Bath and North East Somerset and to oversee Swan’s Radstock Food Club which operates once a week.

Salary £30,000 to £35,000 pro rata depending on experience

Hours 37 per week

Day and Times Monday to Friday

Line Management  -   Accountable to Swan’s CEO

Responsible for Transport Administrator, volunteer drivers and food club volunteers

Location Unit B, 1 Waterloo Rd, Radstock BA3 3EP, with some home working possible.

Duties and Responsibilities

·  To co-ordinate Swan’s 3 transport schemes and report to the CEO.

·  To recruit, induct, train, and informally supervise volunteer drivers keeping an eye on their welfare.

· To maintain accurate and appropriate records for journeys, invoicing, and monitoring purposes.

· To liaise with clients, family members and other local agencies and to work in partnership with other local transport providers and the hospital transport team.

· To identify opportunities for further development of the transport scheme or related services

· To supervise and appraise the Transport Administrator and set tasks for the office volunteer

· To work with Social Workers and support staff to accept referrals to the scheme and to liaise with them.

· To keep up to date with volunteer policy and transport regulations.

· To act as Safeguarding Officer and create risk assessments

· To promote Swan Transport

· To check driver documentation annually

· To liaise with Swan’s Book Keeper regarding income and expenses.

· To monitor passenger satisfaction.

· To assist with journey bookings and the transport software.

· Sort out day to day problems and deal with any complaints.

· Make drivers and other visitors welcome when they visit the office

· Write reports for the Annual report and report on the impact of Swan Transport as required.

· To attend meetings and network with outside agencies.

· To liaise with Food Pantry volunteers and Fareshare over food deliveries and the operation of the Food Pantry. Occasional food collection may be necessary so a car driver is preferred.