It support officer jobs in globe town, greater london

About the Project – Door of Hope (East London)

The Door of Hope Project provides support to women who sell sex in Tower Hamlets.  This includes journeying alongside women, whilst providing advocacy, information, emotional and practical support.  The project also has a strong team of around 15 volunteers, who deliver street outreach to women in Tower Hamlets on a Thursday morning and Friday night. 

About the Role

Beyond the Streets is a UK charity with over 20 years’ experience of partnering with women in the sex industry, to see them safe from coercion, violence and abuse. We deliver trauma-informed, person-centred support, provide training, and create resources and reports informed by research, lived experience, and practitioner experience.

Our ‘Direct Work’ is central to the organisation, and we are looking to recruit a new Women’s Support Worker.

Taking a woman-centred approach, your role is to provide holistic support for women with complex needs who want support, or to exit the sex industry. We are looking for someone with energy, motivation and experience of working with vulnerable adults; someone who a highly developed sense of self-awareness who can work in a gender and trauma informed way.

This role will be part of a small team of support workers, and a service manager, who deliver an in-person support service, with women who sell sex on-street in East London. You will have frontline experience of working with individuals who experience multiple disadvantage. This might be in the VAWG sector, domestic abuse, substance misuse, mental health or counselling or direct experience of women in the sex industry. You will have a good understanding of working with vulnerable people and be aware of the need for Safeguarding.

You will be a champion of the cause, have a passion for supporting women who face multiple disadvantages and be familiar with the Violence Against Women and Girls (VAWG) sector.

You will have excellent interpersonal skills, emotional intelligence and be able to support women in a trauma-informed and non-judgemental way.  We are looking for someone with energy, resilience, who can increase our reach and positive impact on women.

You’ll enjoy…

· Competitive pay

· Flexible working

· Career opportunities – develop yourself and your career with a reputable national organisation in the VAWG sector

· Personal development allowance – to further your work-based skills and knowledge

· Cycle to work scheme – tax free allowance to buy

· Tech Buying Scheme – spread the cost of personal technology equipment and homeware across 12 months via payroll

· Travel season ticket loan scheme – an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work

· Clinical supervision – all staff are entitled to clinical supervision on request. A place to discuss work issues and challenges, and their emotional impact, on a regular basis

· Blue light discount – a well-recognised national discount card scheme. For only £4.99 for two years’ membership, the discounts are large, and widely accepted

· Employee Assistance Programme (EAP) – a confidential and independent service designed to help you deal with personal and professional issues that could be affecting your home life, work life, health, and general wellbeing. EAP is available to you and to your immediate family

You’ll need…

• Experience of working withing a front-line delivery team
• Understanding of the complexities of working with women who have multiple disadvantages and the barriers to service access they face
• Experienced with working with and engaging with diverse groups of people from varying backgrounds
• Familiarity with working within Adult Safeguarding protocols and procedures
• A non-judgemental and women-centred approach to support
• Comfortable working within a Violence Against Women and Girls (VAWG) framework
• Commitment to providing quality, women-lead and trauma-informed support
• Strong communication and interpersonal skills
• Patience, compassion, non-judgemental and motivational attitude
• Resilience to work with women who have often experienced trauma
• A responsible, dedicated and flexible approach to work
• Competent IT knowledge and computer skills

When you join, you will receive a structured induction and training plan, including access to all our in-house paid training.

All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check.

Genuine Occupational Requirement (GOR)

Due to nature of this role in working alongside women with lived experience of violence against women, this post is restricted to female applicants under Section 9 of the Equality Act 2010. 

Deafblind UK supports people who have both sight and hearing loss. You’ll be welcomed into our big family of clinical, operational and administrative staff who are all passionate about making life better for our members. Working for Deafblind UK is flexible and friendly. We support a healthy work-life balance and from the moment you join us, you will be fully supported by the wider team. You will also get a generous annual leave allowance and access to our Westfield Health Cash Plan.

We are looking to recruit a full-time officer to join our Charitable Services team delivering employability support for individuals with a sight and hearing loss across Greater London.

We are seeking a good self-motivated planner with experience of employment services who can develop our delivery of the service across London, helping people to identify and reach their chosen goals. You will have a good track record of delivering support in one to one situations and also in group settings, both face to face and online.  You'll also need to be an effective networker who can create and maintain relationships with a wide range of partner organisations.

The people we support have varying degrees of sensory loss, from the mild to the more profound.  We are committed to respecting and celebrating the unique personalities and aspirations of each individual as we work with them to identify the most empowering bespoke action plan for them. 

Please note that prior experience of working with people with sensory loss is helpful but not essential for this role, as all relevant training will be provided.

Contact us for further details of the job role on 0800 132 320.

The Company

We support people who have combined sight and hearing loss which affects their access to information, mobility, and communication. We help them to live with their condition and to build their confidence and independence.

Deafblindness affects everyone in different ways. Some people might have mild sight and hearing loss whereas others can’t see or hear anything. It can be isolating and lonely and can lead to mental health issues - but it’s far more common than many people realise. Around 450,000 people are affected by sight and hearing loss in the UK.

Schedule:

• Day shift
• Weekdays

Work authorisation:

• United Kingdom (required)

Work Location: Office based in central London with regular independent travel across Greater London required.

Application Instructions

To apply please provide a CV and one page cover letter demonstrating your previous experience and suitability. AI generated letters will be overlooked.

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.

The role:

This is a key role within the Executive Leadership team, with accountability for Finance, Procurement and IT at the Globe. You will work collaboratively with the CEO and Executive leadership team to drive strong business as usual delivery, and provide provide balanced insight to Executive Leadership Team and the Senior Leadership Group so that they can take responsibility for questioning routines and rituals, and for streamlining processes that improve efficiency.

The Finance Director is the lead on the Audit and Risk Committee (ARC) and is a key part of other relevant committees. You will also attend and report at Board meetings, developing strong working relationships with Board members, the Artistic Director, Executive Leadership members, members of the Senior Leadership Group (SLG), the Finance and Procurement team, the Globe’s IT contractor, and colleagues throughout the Globe.

The skills:

· Chartered Accountant.

· Extensive Director level business experience in a complex organisation.

· A strategic thinker with entrepreneurial instincts

· Demonstrable experience in managing contracts.

· Experience within the charities sector including understanding of the relevant accounting, taxation and other regulatory requirements this presents.

· Empathy with the work, aims and mission of the Globe including an appreciation of the balance between the charitable purpose and commercial imperatives.

· An effective and flexible leadership and management style with demonstrable ability to inspire, motivate, coach and develop a team.

· Credibility and authority to work effectively and liaise internally with senior staff and externally with Trustees and other stakeholders.

· An excellent negotiator and influencer with string emotional intelligence and good communication skills.

· Analytical problem-solving ability with the appetite and energy to evaluate, challenge and change the status quo.

· Experience in financial and risk compliance and governance issues.

· Accessible and inclusive report writing and presentation skills demonstrated as a part of Board level reporting.

· Positive, determined, pragmatic, and resilient – able to inspire confidence and respect.

· The ability to work flexibly in a creative, fast-moving environment and understand the importance of artistic risk taking and to respond positively to it.

· Experience in, or a personal interest in the arts, heritage/museum, or creative industries.

· Experience of managing IT contracts or IT staff.

The team:

The Finance Department provides timely and accurate financial information to key stakeholders while protecting Shakespeare’s Globe assets and ensures compliance with laws and regulations in relation to financial and taxation matters. Serving as a key partner on topics requiring economic, financial and value for money inputs and expertise, the Finance Department manages Accounting and Financial Reporting, Tax, Banking Relationships, Procurement, Financial Risk Management, Contracts, Management Reporting, and external audit partners

Shakespeare’s Globe:

We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare accessible for all.

Job description

We are recruiting one or more Support Workers to work primarily at our Stud Nursery community garden project in Home Park, Richmond Borough as well as the potential of supporting our clients in the Wandsworth Borough.
 

Who we are

At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
 

About this post
You will be creative and independent thinker, with a desire to demonstrate and develop positive relationships with your colleagues and clients alike. You must have excellent IT skills. You will need the patience and and a commitment to enhancing the experience of those using our services on the basis of individual preferences, strengths and skills.
 

You are someone who:

• shares our values of professionalism, staff recognition, independence, empowerment, partnership and sustainability
• has excellent interpersonal, organisation and IT skills. 
• is willing to actively support and promote the charity's objectives across its core boroughs and contractual partnerships.
• works well both in a team and independently.

Working expectations:

• The working day is 8:30am - 4:30pm Monday to Friday, with the possibility of some out of hours or weekend working. Clients are typically on site from 9:30am - 3:30pm.
• Attendance and commitment to further training. 
• We are open to the possibility of multiple part-time roles within this setting.

Key Responsibilities for this role

• Through partnership, support and develop client’s skills, confidence and interests as part of a multi-disciplinary service offer. 
• To support your colleagues, team leaders, service managers, volunteers and other key professionals to put those using our services at the centre of your daily work. 
• To support the planning and delivery of garden-based activities and therapeutic interventions for adults with complex needs. 
• To maintain and update client and related operational records with an accurate and professional commitment. 
• To ensure compliance with and the delivery of the charity policies and procedures particularly those related to safeguarding, inclusion and disability discrimination. 

Please note we will be holding interviews as we get applicants in and may close the post early.

We are unable to support applicants who do not already have the right to work in the UK.

You must submit a cover letter explaining why you feel you are a suitable fit for this role and what your expectation of commitment to hours would be.

Systems and Technology Officer

We are seeking a keen Systems and Technology Officer to join a Technology and Data Team and provide first-line support for all technology, systems and devices.

Position: Systems and Technology Officer

Salary: £39,027 per annum

Location: London hybrid, 2–3 days per week office-based

Hours: Full time, Permanent

Closing Date: 17 May 2025

About the Role

As the new Systems and Technology Officer, you’ll play a pivotal part in ensuring systems and devices run smoothly and users feel supported and confident. This hybrid role blends systems analysis with IT support, perfect for someone who enjoys solving technical challenges while supporting people.

You’ll be the first line of support for systems, technology and devices – responding to queries, managing tickets and coordinating with the external IT service. You’ll also take the operational lead on systems development, including testing, upgrades and configuration.

Key responsibilities include:

• Provide first-line user support for systems and devices

• Provide appropriate onboarding, training and support to users 

• Manage the technology ticket system, logging, updating and closing tickets in real time 

• Implement routine system changes and enhancements, including configuration, testing and triage

• Coordinate system upgrades, including user acceptance testing (UAT)

• Perform defect management, testing, reporting and resolution

About You

We’re looking for someone with strong technical knowledge, a passion for helping others, and a desire to improve systems and services.

You will have:

• Experience supporting or implementing complex systems (ideally housing management systems such as Civica Cx)

• Excellent communication and interpersonal skills

• Confidence with Microsoft Windows and Microsoft 365

• Strong problem-solving and time management abilities

• A positive, can-do attitude and collaborative approach

• The ability to manage change and work independently when needed

About the Organisation

The organisation manages over 1,400 properties in the London Boroughs of Hackney, Tower Hamlets, Southwark, Redbridge and Barnet, and the Borough of Hertsmere. They have been delivering quality homes for over 100 years and are committed to providing safe, well-maintained properties while creating vibrant communities. Join the team to be part of a forward-thinking organisation that values innovation, inclusivity, and professional growth!

Other roles you may have experience of could include: IT Support Technician, Systems Analyst, Technical Support Officer, Application Support Analyst, ICT Officer, Digital Support Officer, Infrastructure Support Officer, Technology Support Advisor, IT Officer, 1st Line Support. #INDNFP

The Partnerships Executive plays a key role in giving people around the world the chance to read, learn and grow. The successful candidate will be responsible for selecting suitable books for our partners, coordinating book orders with our Operations Team, and ensuring accurate and timely documentation to support shipments.

You will maintain up-to-date records, handle enquiries, and work closely with our global partners to build and sustain meaningful relationships. The role also involves helping to identify and onboard new partners and sharing valuable insights across our organisation. Strong communication, excellent IT skills, and a collaborative mindset are essential for success in this role.

We are seeking someone who is proactive, detail-oriented, and passionate about literacy and education. If you have experience managing stakeholder relationships, enjoy working in a mission-driven team, and want to make a real difference, we’d love to hear from you.

Inter Mediate is a London-based peace-making charity supporting confidential negotiations in some of the world’s most challenging conflicts. Reporting to the Head of Finance, working closely with the Operations Director, and in close coordination with staff across IM, the key tasks of this role are to:

• Take a proactive and principal role in supporting Inter Mediate’s financial compliance;
• Support Inter Mediate to fulfil its accountability to funders;
• Take an active role in supporting and guiding the projects teams in efficient budget tracking and monitoring;
• Take a proactive and principal role in supporting the Operations Director with various aspects of operations management for best practice and compliance;
• Take an active role in supporting secure and compliant IT operations;
• Provide other general support when required for the smooth running of the organisation.

Specific responsibilities

Finance

Working with the Head of Finance as required:

• Record and process a range of financial transactions accurately and efficiently to deadline in Sage 50 software (often in multiple currencies). Maintain financial records ensuring accuracy to facilitate internal and external audit processes;
• Take the lead in compiling, tracking and monitoring project budgets in close collaboration with operations and project teams;
• Track project and core expenditure and support in preparation of accurate, compliant and timely financial reports to funders to satisfy reporting requirements;
• Help to compile and monitor project budgets, log activities and record/prepare relevant material for grant audits;
• Implement and maintain financial policies and procedures;
• Manage book-keeping function by recording invoices, ensuring that they are promptly  authorised in line with agreed financial procedures and paid on time;
• Manage complex cash and credit card expenses by collating and recording in multiple currencies; and taking charge of banking, petty & foreign cash accounts;
• Take the lead on initiatives to research, introduce and implement appropriate finance software to make the finance function more efficient;
• Be prepared to play an active role as IM brings management accounting in-house
• Support Inter Mediate with company and grant audits.

Operations

Working with the Operations Director as required:

• Assist with researching and implementing operations systems, policies and procedures (as requested by the Operations Director;
• Assist with timesheets, and absence reporting management;
• Collaborate with operations and project teams in complying with donor requirements;
• Undertake special projects such as aspects of the salary and benefits benchmarking exercise;
• Assist with smooth running of the office and maintenance of office systems and equipment, including stationery orders, overseeing subscriptions and shredding.

General

• Assist with organising meetings and events, including travel logistics, and providing other general support when required.

About A4ID

Advocates for International Development (A4ID) is a CSO with a vision to see the law and lawyers play their full part in the global eradication of poverty and advancement of the UN Sustainable Development Goals (SDGs). A4ID seeks to be an authoritative voice of the legal community, to inspire and enable lawyers to join the global fight against poverty, and to ensure that legal support is available for those engaged in that fight. A4ID achieves this vision and mission through its innovative pro bono broker service and larger strategic pro bono projects, in addition to its education and training programmes, thought leadership and policy work, and international Rule Of Law Expertise programmes and projects.

Purpose of the Role

The role of the Project Officer – CSO Services will lead on the coordination and management of international pro bono legal opportunities.. A key focus of this role is to engage with CSOs globally, to scope potential partners and areas which require, or would benefit from, pro bono legal assistance. This will support A4ID’s weekly pro bono projects and larger strategic projects.

The Project Officer – CSO Services will also manage larger strategic projects, which will include maintaining records, gathering feedback, reporting on progress internally, collaborating with other teams in need of relevant expertise, drafting external comms, and implementing other internal administrative tasks as necessary (e.g. updating software and implementing process changes).

Larger strategic projects involve working with multiple stakeholders (including large international CSOs, smaller local CSOs, large international law firms, smaller local law firms, and other delivery partners and legal experts) to effectively and efficiently deploy pro bono legal services to support the missions of respective CSOs. The Project Officer – CSO Services will work as part of the wider PBLS team on such projects.

On smaller brokerage projects, the Project Officer – CSO Services will establish connections with CSOs, identify potential areas for support and provide an initial scope of potential projects.

Reports to: Pro Bono Legal Services Lead (PBLSL)

Contract: FTC

Hours: Full-time, Hybrid working with a minimum of 1 day a week in the London Office

Work Permit: Required to have the right to work in the UK

To Apply

Interested candidates are requested to send a CV and cover letter. The cover letter must include why you are interested in this job, how you match the person specification and provide specific examples from your professional experience, skills and knowledge.

Closing date: 1 June 2025.

We're on the lookout for a seasoned pro who knows their way around the software development and project management lifecycle—if that sounds like you, keep reading!

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary: Starting from £64,866.26 - £71,352.88 dependent on experience and location

What is a Head of Digital, Data and Technology? 

As the Head of DDaT Portfolio Delivery, you will leverage your extensive experience and deep understanding of the technical project lifecycle and key delivery methodologies. Proficiency in Agile, Scrum, DevOps, and Waterfall frameworks is essential for effective governance and optimisation of complex project portfolios.

This role offers a unique opportunity to apply your skills and passion for change in a growing healthcare organisation, supporting over 110,000 clients annually.

You will collaborate closely with various heads of departments and colleagues across the business to ensure all DDaT deliveries are strategically aligned, rigorously tested, delivered on time and within budget, and fully adopted by the business. This role drives seamless execution from small enhancements to large-scale projects, enhancing the client journey, operational efficiency, and business impact for MSI UK.

What can we offer you?

• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme 
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What you’ll be doing:

The role of the Head of DDaT Portfolio Delivery will have:

• Deep understanding of software development, IT infrastructure, DevOps, Agile, and Scrum practices, with experience in AI, ML, RPA, UX, design, end-user testing, and requirements gathering.
• Ability to analyse complex problems, devise solutions, and make informed decisions under pressure.
• Identify risks, implement mitigation strategies, and ensure projects stay on track.
• Ensure deliverables meet standards through effective QA and testing protocols, with continuous monitoring and evaluation.
• Comprehensive understanding of project lifecycles, tailoring Agile, Scrum, and Waterfall methodologies for timely, budget-compliant delivery.
• Capable of troubleshooting technical issues and understanding software or product development intricacies.
• Expertise in system architecture, DevOps, risk management, ITIL, technical documentation, and programming languages.
• Oversee testing quality internally and with vendors, ensuring robust methodologies and evidence collection.
• Familiarity with technologies used, capable of troubleshooting technical issues.

What we’re looking for:

• Extensive experience delivering complex digital and tech-enabled programs, with deep knowledge of healthcare technology ecosystems (e.g., NHS Digital, EPRs, FHIR, GDPR, DSPT).
• Proficient in Agile, Scrum, DevOps, SAFe, Lean, and Waterfall, ensuring efficient delivery across cross-functional teams.
• Proven leadership in digital/data/technology strategy, including authoring and presenting strategic documents to executive teams.
• Skilled in developing and deploying client-facing digital solutions (e.g., portals, remote monitoring, digital health apps), ensuring compliance, usability, and smooth go-live transitions.
• Strong stakeholder engagement and vendor management skills, including RFPs and procurement via NHS frameworks (G-Cloud, Digital Marketplace).
• Expertise in demand and capacity planning for DDaT, aligning delivery with business needs, compliance, and budget.
• Experienced in BI and data strategy projects, including integration, analytics, automation, and emerging technologies (RPA, AI, ML).
• Able to gather technical requirements aligned with business goals and system capabilities.
• Skilled in measuring ROI on tech initiatives using KPIs and cost-benefit analysis.
• Strong project management skills across the full lifecycle, blending PRINCE2 governance with Agile and Waterfall delivery.
• Experienced in Agile product development—from strategy to launch—and translating complex technical concepts for non-technical audiences.
• Deep knowledge of emerging digital trends and their strategic applications.
• Flexible to travel and work outside core hours as required.
• Established and led PMO practices to ensure strategic alignment, risk management, resource planning, and continuous improvement.

MSI UK's Digital, Marketing and Comms team at MSI UK is expanding, and we’re looking for a Digital Marketing Officer to support us in enhancing our digital presence.

This is a unique opportunity to use your digital marketing skills for good – delivering impactful activity that supports people to access NHS-funded abortion, contraception and vasectomy services (and feel informed every step of the way)!

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary:

• Starting from £30,321.51 - £33,505.27 for base locations outside of London, dependant on experience and location
• Starting from £33,505.27 - £36,689.03 for base locations inside of London, dependent on experience and location

What will you get up to?

�� Support on all digital marketing workstreams, including SEO, PPC and content marketing

�� Work with the wider team on engaging and SEO-optimised website content to support people accessing care with MSI UK

�� Manage our online clinic listings – keeping them up-to-date and engaging

�� Help build MSI UK’s digital presence, reaching people who are looking for reproductive healthcare services (or just interested in learning more about reproductive rights!)

Plus, you’ll be a brand guardian, ensuring the look and feel of our digital campaigns and content is consistent with the MSI Reproductive Choices global brand, while still relevant to the local (UK-based) audience. 

We're looking for someone with experience in digital marketing roles, a strong knowledge of key SEO, PPC and content marketing principles and tools, and skills in creating content strategically designed for digital audiences.

If this sounds like you – and you’re looking to apply your skills and experience in the reproductive healthcare/rights space – we'd love to hear from you! 

It's an exciting time to join our Digital, Marketing and Comms team at MSI UK as we expand (and so does our digital presence!)

Ideally, you'll have experience in social media marketing, but we're not picky on if this is formal or informal - the most important thing you can bring to this role is your enthusiasm and second-nature knowledge of what’s trending (or what will be ��) on socials.

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary:

• Starting from £30,321.51 - £433,505.27 for base locations outside of London, dependant on experience and location
• Starting from £33,353.66 - £36,689.03 for base locations inside of London, dependent on experience and location

So, what will you get up to?

�� Execution of day-to-day social media activity

�� Planning content 

�� Engaging with our pro-choice community and allies

�� Supporting the team on broader digital marketing activities, including website updates and content

We're looking for someone with a digitally native, strategic outlook – it’s a plus if you’ve ever been described as chronically online! You’ll be helping to grow our presence across social media platforms, including when we (spoiler!) launch our TikTok account. It's a great opportunity for someone passionate about reproductive choice, and interested in how storytelling can make a big impact. 

Plus, you’ll be a brand guardian, ensuring the look and feel of our owned channels is consistent with the MSI Reproductive Choices global brand, while still relevant and engaging to the local (UK-based) audience. 

If you have any questions, please don't hesitate to reach out - we'd love to hear from you!

Culham St Gabriel’s Trust is an endowed charitable foundation whose vision is for a broad-based, critically reflective religion and worldviews education contributing to a well-informed, respectful and open society. The Trust is committed to providing teachers of religion and worldviews and other professionals with the connections, challenges and professional development they need. 

As our Digital Operations Manager you will be an experienced professional who is passionate about digital strategy and transformation. You will have knowledge of the charity, education or religion and worldviews sector. You will be a collaborative team player who thrives in an often-changing context, having an innovative and adaptable approach to your work.

You will join a small, friendly staff team. Our values lie at the heart of everything we do and are summed up in the principles of empowering others and collaborating purposefully. We are a remote working organisation, meeting regularly online for team meetings, and in-person at least once a month. Occasional travel to other in-person meetings on Trust business may be required as part of this role. 

It is necessary that you have a right to work in the UK.

We encourage you to have a short informal conversation about this role before you decide whether to apply. 

Reports to: Chief Executive

Key Benefits: 10% employer pension contribution, salary sacrifice scheme offered, optional private health insurance, employer supported volunteering scheme.

Holiday Entitlement: 25 days per annum, bank holidays and four discretionary days pro rata 

Operational Leadership:

• Provide strategic leadership to the Senior Management Team's and it’s operational functions, ensuring efficient and high-quality service delivery.
• Develop and implement operational policies, procedures, and best practices to enhance productivity and ensure compliance.
• Continuously streamline processes and workflows to improve operational performance.
• Deputise for the CEO when required, representing the organisation at events, meetings, and in day-to-day operations.

Strategic Planning and Execution:

• Collaborate with the CEO and support, manage and develop the senior management to shape and execute the charity’s strategic plan.
• Translate strategic objectives into actionable initiatives, ensuring effective implementation and tracking progress.
• Identify opportunities for growth, cost optimisation, and improved service delivery.

Board of Trustees Liaison:

• Provide regular reports to the Board of Trustees on operational performance, strategic initiatives, and financial matters.
• Work closely with the CEO to ensure transparency, accountability, and alignment with the Board's expectations.
• Attend Board meetings and provide insights on operational challenges, opportunities, and key achievements.

Financial Management:

• Oversee budgeting, forecasting, and financial planning, ensuring the efficient use of resources.
• Monitor financial performance, identifying areas for improvement and taking corrective actions as necessary.
• Drive cost-efficiency initiatives while maintaining a focus on quality and service outcomes.

People Management and Development:

• Line manage and develop the SMT (nine managers)
• Lead, mentor, and develop a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement.
• Establish performance goals and metrics for staff, offering regular feedback and development support.
• Promote an inclusive, diverse work environment that values employee engagement and professional growth.
• Oversee recruitment, onboarding, performance management, and retention strategies.

Risk Management and Compliance:

• Develop and implement strategies to identify, assess, and mitigate operational risks.
• Ensure compliance with relevant laws, regulations, and industry standards, maintaining the highest ethical standards.
• Implement internal controls and governance practices to safeguard the charity’s reputation and assets.

We are looking for a Finance Officer at Cruse Bereavement Support. You will assist the Finance Team in maintaining accurate financial records of the charity. The work will involve processing sales orders and invoices, customer receipts and credit control. The role also includes completing bank reconciliations, processing expenditure and liaising with suppliers to ensure the account statements are accurate, and preparing accruals and prepayment schedules.  This is a unique opportunity to gain experience at a national charity and help make a difference.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

The closing date for applications is 18th May 2025, with interviews taking place from 21st May 2025 via Microsoft Teams.

Please be advised that if you do not hear from us by 21st May 2025, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.