It support officer volunteer roles

Task Management Team Overview

Purpose: To ensure all tasks across CLICK UP and other YAUK systems are current, compliant with GDPR, and aligned with pre-set standards defined by the Head of IT & Systems in consultation with C-Level leadership.

Core Duties:

• Tag task assignees and request updates in line with standards

• Tag direct supervisors to ensure compliance

• Review all tasks across YAUK for standard alignment

• Ensure GDPR compliance across task records

• Provide regular organisational task performance data

Senior Task Management Officer (2 Positions)

Role Summary: Senior Officers act as intermediaries between the Manager and Officers, ensuring consistent application of standards and supporting the review process.

Reports to: Task Management Manger 

Type: Voluntary, flexible, part time, 5 to 10hrs per week

Key Responsibilities:

• Lead task reviews across assigned YAUK departments

• Support Officers in tagging and compliance checks

• Liaise with supervisors to resolve tasking issues

• Assist in training new Officers on standards and systems

• Report progress and challenges to the Manager

Ideal Skills:

• Experience with digital tasking tools

• Strong organizational and mentoring abilities

• Knowledge of GDPR principles

• Ability to interpret and apply standards consistently

Task Management Team Overview

Purpose: To ensure all tasks across CLICK UP and other YAUK systems are current, compliant with GDPR, and aligned with pre-set standards defined by the Head of IT & Systems in consultation with C-Level leadership.

Core Duties:

• Tag task assignees and request updates in line with standards

• Tag direct supervisors to ensure compliance

• Review all tasks across YAUK for standard alignment

• Ensure GDPR compliance across task records

• Provide regular organisational task performance data

Task Management Manager (1 Position)

Role Summary: The Manager leads the Task Management Team, ensuring strategic oversight and operational excellence in task compliance and system hygiene across YAUK platforms.

Reports to: Head of IT & Systems

Type: Voluntary, flexible, part time, 5 to 10hrs per week

Key Responsibilities:

• Oversee the implementation of pre-set tasking standards across all systems

• Coordinate with the Head of IT & Systems and C-Level to refine standards

• Supervise Senior Officers and Officers, providing guidance and support

• Monitor team performance and ensure timely reviews of all tasks

• Escalate non-compliance issues to relevant leadership

• Ensure GDPR protocols are upheld in all task-related activities

Ideal Skills:

• Strong leadership and communication

• Familiarity with task management platforms (e.g., CLICK UP)

• Understanding of GDPR and data governance

• Strategic thinking and attention to detail

Overview

Could you make a difference as a volunteer Digital Champion? 

We are looking for people with a good understanding of how to use computers,

smart phones and tablets to give peer support to people who are new to these

devices. You will help them to do things like: 

• use Google 

• set up an email account 

• look for reliable health information online 

• connect with friends and family using video calling 

• use MS word to write a CV 

• access job search websites 

You need a good level of basic computer skills, but you don't have to be an IT

genius. Much more important is having enthusiasm and patience to spend some

time helping others to get online. 

In return you’ll get: 

• The opportunity to develop your own digital skills and knowledge 

• Free accredited online training

• Access to a community of Champions to help each other and share ideas 

• Ongoing support from a dedicated Digital Support Officer 

• A Digital Record tracking achievements and learners helped – perfect to show prospective employers!

• A free Basic DBS check

• Payment for travel expenses

• Immense satisfaction that you’ve made a difference to someone else 

Find out more 

Digital Champions | Digital skills and support | Clarion Housing 

Could you join the team? 

We are currently looking for Digital Champions to support learners in Borehamwood on a Wednesday and/or Thursday. 

Sessions are held at Windsor Hall, WD6 5DL between 10am and 2pm, you don’t have to be able to volunteer for the whole session, a couple of hours would be perfect! 

Whilst the session time is fixed, we welcome volunteers who can volunteer

weekly, fortnightly or monthly.

Could you make a difference as a volunteer Digital Champion? 

We are looking for people with a good understanding of how to use computers,

smart phones and tablets to give peer support to people who are new to these

devices. You will help them to do things like: 

• use Google 

• set up an email account 

• look for reliable health information online 

• connect with friends and family using video calling 

• use MS word to write a CV 

• access job search websites 

You need a good level of basic computer skills, but you don't have to be an IT

genius. Much more important is having enthusiasm and patience to spend some

time helping others to get online. 

In return you’ll get: 

• The opportunity to develop your own digital skills and knowledge 

• Free accredited online training

• Access to a community of Champions to help each other and share ideas 

• Ongoing support from a dedicated Digital Support Officer 

• A Digital Record tracking achievements and learners helped – perfect to show prospective employers!

• A free DBS check

• Payment for travel expenses

• Immense satisfaction that you’ve made a difference to someone else 

Find out more 

Digital Champions | Digital skills and support | Clarion Housing 

Could you join the team? 

We are currently looking for Digital Champions to support learners in Hemel Hampstead on the 2nd and/or 4th Friday of each month.

Sessions are held at Grove Hill Community Centre, HP2 6BJ and Woodhall Community centre, HP2 7JX between 10am and 2pm, you don’t have to be able to volunteer for the whole session, a couple of hours would be perfect! 

Whilst the session time is fixed, we welcome volunteers who can volunteer

weekly, fortnightly or monthly.  

Apply here:

Position Overview

SEED Madagascar is seeking a Volunteer Backend Web Developer to support the migration and redesign of SEED’s website, ensuring a smooth transition.

This role will focus on handling back-end and server-side tasks, importing data, implementing security best practices, and providing technical support in the post-migration phase.

We are looking for an experienced individual with proven expertise in website migration, database management and server configuration, who is motivated to use these skills to contribute to sustainable development and conservation.

About the organisation

SEED Madagascar is a British Charity working in partnership with communities in the southeast of Madagascar. We integrate high quality community health, sustainable livelihoods, education infrastructure and conservation programmes to support long term, sustainable change and add to international best practice through research and publication across all of our programmatic areas. 

Location: Remote

Timeframe: Long-term, part-time, flexible (approx. 3-6 hours per week, with 1-2 hours per week post-migration phase for server-side support and maintenance)

Duties and responsibilities 

● Perform full backups before and after website migration in cPanel. 

● Export Concrete CMS code files and database content. 

● Import data to WordPress using plugins, custom scripts or migration tools. 

● Assist with setting up a WordPress staging site. 

● Implement security best practices for WordPress. 

● Update DNS records. 

● Perform PHP updates and custom edits as needed. 

● Perform major WordPress upgrades if needed. 

● Perform post-migration functionality testing and bug fixes. 

● Manage the new website database using cPanel. 

● Provide continued/long-term back-end support.

Person specification

Essential 

● Experience using Concrete CMS, WordPress or similar. 

● Experience using HTML/CSS/JavaScript languages. 

● Knowledge of PHP and SQL/MySQL database. 

● Experience with API integration and Linux. 

● Knowledge of File Transfer Protocol. 

● Familiarity with WordPress plugins. 

● Experience with website migration tools, database management, and GitHub repositories. 

● Self-motivated, flexible, and able to work independently in a remote context. 

● Commitment to SEED’s ethos, values and mission, with cultural sensitivity and respect.

Desirable 

● Experience working with NGOs, particularly in development, conservation, or humanitarian fields. 

● Knowledge of Madagascar or wider global south contexts

Trustee needed for Faith in Action Homelessness Project. We are seeking a Trustee to join our committed Board working to end homelessness in Merton.

About Us: FiA runs a twice weekly drop in for homeless and vulnerably housed people and a Winter Night Shelter which works in collaboration with faith groups including a Mosque, a Synagogue, a Hindu Temple and Christian churches to provide overnight accommodation and support to find long term housing solutions.

Our Small Team consists of a Manager, a Winter nightshelter co-ordinator and seven part time staff.  The Trustee team is a very hands on group - many are volunteers at the night shelter or drop in and it is a very committed and passionate team.

We are looking for three new trustees to make our board up to 12. 

The Trustee role

This role involves more than just attending meetings.  We are responsible for:

Setting the strategic direction of the charity

Ensuring tranparency and accountablity

Taking specific areas of responsibility - leading on fundraising, or staff recruitment, or governance or communication and PR for the charity.

We are particularly interested in hearing from individuatls who can lead on the following areas:

1. Fundraising - especially developing partnerships with local businesses

2. Communications - including managing our strategy on social media and community engagement

3, Governance - supporting the development of policies and procedures

4. HR - offering advice on recruitment and management of staff

Make a difference in Kent by joining our team of trustees!

Kent Community Foundation (KCF) is looking for individuals to join our Board of Trustees who have a real passion for our county and want to make a demonstrable difference to the lives of people in our communities.

KCF is a professional grant-maker and local philanthropy advisor for Kent and Medway. We have been established for 24 years; distributing more than £60 million in grants to voluntary sector organisations across the county; supporting small charities to be sustainable and successful, and helping major donors maximise the impact of their donations.

Trustees are the volunteers who lead charities and decide how they are run; setting strategic plans, monitoring the performance, impact and sustainability of the charity and overseeing its governance. People of any age and background can be a trustee, and we're looking for people with specific experience to help us support communities in Kent. We are particularly interested in applications from people who are typically under-represented on trustee boards.

We have a comprehensive trustee induction programme, so if you have never been a trustee or on a board before, we will ensure you have all the knowledge and support you need.

Trustee: Desirable skills

We are looking for applicants to have one or more of the following:

· Lived experience of the communities we work with and the issues which arise in our county

· Experience of grant making; either as a philanthropist, grant maker or grant applicant

· Experience in working with or within social enterprises

· Experience in communications and PR

· A background in socio/economics, or connections with education in that field

· Knowledge of, and experience in promoting diversity, equality and inclusion

· Professional experience or active interest in technology, digital communications and AI

· Long term connections and networks with any of our stakeholder groups in Kent; such as philanthropists, businesses  owners, key voluntary sector influencers

We hope to recruit up to three new trustees with different experience to offer, who can give some of their time and expertise to help KCF continue to grow and develop. We have four in-person Board meetings a year, and trustees also sit on at least one of our sub-committees, which meet two to four times a year (often remotely). There are also occasional events trustees are invited to attend to promote and engage with our work.

Inclusive Boards is delighted to be supporting Lambeth Links in their search for their CEO.

Lambeth Links is a small charity with a big ambition: to be a central point of rallying, communication and advocacy for the LGBTQIA+ Community who live, work and socialise in Lambeth – the largest borough in London. The organisation aims to strengthen the links between individuals and groups while also highlighting the many issues that continue to adversely affect the community.

Lambeth has a deep and rich history of LGBTQIA+ activism. From being home to founding members of the Gay Liberation Front (GLF) to hosting Europe’s first EuroPride in Brixton in 1992, the borough has long been the beating heart of the LGBTQIA+ Community. Lambeth Links exists to continue that legacy of championing collective voice and driving forward change.

As CEO, you will lead the operational and strategic running of the charity, make sure that the organisation runs well every day and that it has the people, systems and income to grow.

The ideal candidate will have :

• Significant experience of leading at senior level in a charity, social enterprise, public or community organisation. This might be as a Chief Officer, Director or Head of a significant function with clear accountability for people, budgets and organisational performance.
• Experience of working directly with or supporting a Board of Trustees or similar governing body, including preparing papers, giving honest advice and implementing decisions.
• Experience of organisational development or change, for example improving systems, structures, culture or ways of working in a small organisation.
• Understanding of the issues faced by LGBTQIA+ people, including those who are Black or from other communities of colour, disabled people and people with insecure immigration status, and a commitment to intersectional practice.

​​​​How to Apply

If you wish to apply for this position, please supply the following by 11.59pm on 21/12/2025:

• A detailed CV, setting out your career history, with responsibilities and achievements. 
• A cover letter (maximum two sides of A4) highlighting your suitability for the role. Please explain how you meet the essential criteria and give one or two examples that show how you have already operated at, or very close to, Chief Officer level. For example, leading an organisation or major function, managing whole organisation budgets or income plans, or steering a Board or governing body through a key decision. 
• Details of two professional referees together with a brief statement of their relationship to you and over what period of time they have known you. Referees will not be contacted without your prior consent.

ENGINEERS/MAKERS

Across the UK, our 60+ local branches help disabled people live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Engineer/Maker volunteers are at the very heart of what our local branches do. They use their practical skills and creativity to help people with disabilities live fuller and more independent lives.

What the role involves

This is a varied role where local need shapes what you’ll be working on, but it often includes:

• Designing and making pieces of equipment for individuals with specific needs

• Using your practical skills working with metal, wood, plastic, or electronics (or a combination of them)

• Attending a monthly meeting of the local branch.

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

Essential

• Practical experience in working with one of the above materials

• Comfortable working with people, listening to them and understanding their needs

• Able to apply our risk management system

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe

• Willing to follow REMAP policies and procedures and a commitment to our values

Desirable

• Access to your own tools and workshop (or can access these)

• Able to drive or have good transport links

You’ll also need to complete the induction checklist, as well as a DBS check and reference check.

Where will I volunteer?

This role is largely home based, but will generally also involve visiting clients out in the community. Your local branches hold in-person meetings once a month or so.

Time commitment

This varies quite a lot depending on which cases come in, how complex they are and whether they fit your skills and experience, but it’s essentially a flexible role and there are no set hours.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

Policy Advisor
Youth Advantage UK

Remote

Unpaid role, expenses not paid

Voluntary

Job description
Youth Advantage UK (YAUK) is seeking a Volunteer Policy Advisor to support its Long-Term Research & Policy Team in identifying and delivering on opportunities for the organisation to grow its impact. The successful candidate will be responsible for identifying current policy priorities and trends relating young people and children. Working closely with the Heads of Policy and Senior Policy Advisor, the ideal candidate will use their prior experience to help YAUK to identify where it should be focussing its efforts. They will should have a good understanding of UK public policy, IT literacy, and the ability to work well independently and in a team.
Responsibilities:
•    Review government priorities relating to young people, summarising key policies and legislation in a succinct manner.
•    Identify political, governmental or societal figures with an influence over youth policy, mapping these individuals for future engagement.
•    Support other members of the team in the development of policy documents.
•    Monitor, analyse and respond to external trends which impact on the organisation’s strategic policies and focus.
•    Support the Head of Policy and Senior Policy Officer in delivering the policy team’s wider goals and priorities.
•    Provide insight and advice in the development of wider organisational objective setting.
•    Support the organisation’s Communications Team in developing and implementing effective strategies when required.
•    Support the creation of blogs and articles on policy related issues and to support with the development of academic articles and reports.
•    Provide proof reading and flexible organisational support where needed.
Requirements:
•    Knowledge of UK youth policy and the wider political system.
•    Knowledge of issues affecting children and young people in the UK.
•    Experience of desk research and reviewing policy and/or research papers.
•    Excellent writing and speaking skills.
•    IT literacy, including proficiency with Microsoft Office and Google Suite.
•    Ability to work well independently and in a team.
•    Strong attention to detail and organisational skills.
•    Ability to prioritise tasks and manage time effectively.
Benefits
•    Gain valuable experience in research and understanding of the policy process.
•    Opportunity to work with a dedicated and passionate team.
•    Flexible working hours.

About YAUK

Youth Advantage UK is a charitable organisation that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

Responsibilities

• Provide support to the DCEO on matters of urgency and importance to the organisation.
• Manage the agenda for meetings the DCEO holds ensuring all actions are allocated for actioning
• Sign post management across the organisation as required
• Handle multiple tasks and priorities simultaneously
• Organizing and coordinating meetings, appointments, and events to ensure efficient time management for the DCEO
• Handling Communications: Acting as the first point of contact for the DCEO, managing correspondence.
• Preparing reports, presentations, and other documents needed for meetings and decision-making.
• Assisting with various administrative tasks such as record-keeping and office management.
• Coordinating specific tasks as assigned by the DCEO
• Acting as a bridge between the DCEO and other senior management, ensuring smooth communication

Requirements

• Excellent communication skills.
• Excellent organizational skills.
• Experience in fast-paced environments.
• Good IT skills.
• Ability to use remote systems.
• Ability to engage with others well.
• Good people skills.

Benefits

• This is a UK-based, 100% fully remote and flexible role.
• Supportive team and management to enhance your skills and build on your experience.
• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organisation that takes pride in developing and nurturing our staff and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.

We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

We look forward to hearing from you!

Volunteer Chief Operating Officer (COO)

REMIX: Rewriting the Story of Youth Potential in London

Are you a visionary leader with a gift for turning ideas into action?

REMIX is a bold new start up youth social mobility charity igniting change across London. We exist to transform the futures of young people aged 11–26 years old from communities too often overlooked. Because in our city, a postcode should never define a person’s potential.

Now we’re seeking a Chief Operating Officer (COO) to help us build the structures, systems, and culture that will power our mission. This is a hybrid volunteer role, but you’ll need to be London-based to connect with our programmes, partners, and communities.

What You’ll Lead

As COO, you’ll be the architect of REMIX’s operations—ensuring clarity, efficiency, and impact across everything we do.

You’ll oversee:

• Operational systems and processes that keep our charity running smoothly and professionally.

• Programme delivery support, ensuring mentoring, life skills, and personal development initiatives are resourced and aligned with our standards.

• Internal communications and team culture, fostering a team spirit, trust, and shared purpose.

• Volunteer and staff coordination, ensuring we have the skills and talent needed to achieve our mission.

• Partnerships and compliance, making sure REMIX is a trusted, reliable organisation for funders, partners, and communities.

Why It Matters

REMIX is building momentum—but to sustain it, we need strong foundations.

Your leadership will ensure:

• Our operations are robust, clear, and inspiring.

• Volunteers and staff feel supported, connected, and empowered.

• REMIX becomes the go-to organisation for youth empowerment and social mobility in London.

Who We’re Looking For

• Experience in operations, management, or charity leadership.

• Strong organisational and strategic planning skills.

• A collaborative, people-first approach with emotional intelligence.

• Passion for youth empowerment and social mobility.

What You’ll Gain

• A chance to shape the backbone of a new charity.

• Legacy-building experience in charity leadership and operations.

• A supportive, visionary team that values your ideas and impact.

• The joy of knowing your work is enabling young Londoners to thrive.

Let’s remix the rhythm of London—by building the structures that make change possible.

REMIX

Youth Charity

As a Digital Trustee with expertise in AI and digital technologies, including regulation of AI use within organisations, you will play a pivotal role in providing strategic direction to our ethical AI adoption and digital transformation. This position is a voluntary trustee role, requiring a passionate and dedicated individual with experience in emerging tech trends, particularly in the non-profit sector and a genuine commitment to the values and objectives of our organisation.

About Us

The European Network on Statelessness (ENS) is a civil society alliance of organisations and individuals working to promote the right to a nationality in Europe. Our network brings together over 180 members in more than 40 countries. Since establishing in 2012, we have been dedicated to raising awareness about statelessness and the right to a nationality, supporting legal and policy development, and building civil society’s capacity to act. Our secretariat team of 9 is based in the UK, our Board of Trustees includes individuals based in the UK and across Europe.

We are a fully digital and paperless team, using MS365 and a CRM. We have developed and maintain innovative digital tools like the Statelessness Index (which analyses and compares how European countries are protecting stateless people and taking steps to end statelessness) and the Statelessness Caselaw Database (the first database containing case law related to statelessness in Europe, a vital tool for legal practitioners). Now we're looking forward to harnessing technology like AI and more, to continue to innovate in our work to end statelessness and protect people without a nationality.

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

Responsibilities

• As the Senior HR Officer in our Volunteer Relations team, you will be reporting directly to the HR Manager, as well as oversee the day-to-day management of volunteer relations across our organisation, ensuring the  smooth execution of policies and adherence to the Volunteer Handbook. Your role involves being the primary point of contact for volunteers, addressing queries, and resolving issues promptly while upholding the organisation’s standards and values.

• You will also play a key role in fostering a professional and supportive environment for all volunteers, maintaining productive relationships, and ensuring operational excellence in volunteer management.

Duties

1. Exit Management

• Facilitate seamless volunteer offboarding processes, including conducting structured exit interviews to identify areas of improvement.
• Maintain accurate records of exits to inform retention and engagement strategies.
• Ensure compliance with organisational policies during volunteer departures.

2. Volunteer Inactivity Management

• Monitor volunteer activity levels and implement inactivity management procedures in collaboration with line managers.
• Maintain updated records to track and report volunteer activity trends.

3. Grievance and Conflict Resolution

• Implement and manage an efficient grievance procedure to handle volunteer concerns professionally and promptly.
• Ensure impartiality and transparency in addressing grievances, collaborating with relevant stakeholders for resolution.
• Collaborate with the L&D team to provide periodic training for volunteers and managers on grievance handling and conflict resolution.

4. Policy Execution and Compliance

• Act as the primary custodian of the Volunteer Handbook, ensuring volunteers are well-informed about organisational policies and procedures.
• Monitor compliance with organisational guidelines and address any violations in consultation with the HR Manager.
• Partner with the Policy team to update the Volunteer Handbook periodically to reflect regulatory changes and organisational needs.

5. Volunteer Relations

• Serve as the first point of contact for volunteers, addressing their queries and concerns to foster a positive environment.
• Actively promote inclusivity and diversity in all volunteer-related activities.

6. Compliance and Reporting

• Ensure all volunteer-related activities comply with organisational and legal standards.
• Prepare regular reports on the approved Key Performance Indicators (KPIs) including challenges and support needed.

Requirements

• Excellent writing and communication skills.

• IT literacy with own equipment (laptop and phone)

• Ability to work well in a team.

• Strong attention to detail and organisational skills.

• Ability to prioritise tasks and manage time effectively.

• Passionate for personal development

• Good experience and foundation in employee/volunteer relations

• Right to volunteer in the UK

Benefits

• This is a UK-based, 100% fully remote and flexible role.

• Supportive team and management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

What You’ll Gain

Recognition through:
oLinkedIn testimonial and reference
oA public thank you post
oPermission to list YouthAdvantage UK as an employer on your CV/LinkedIn
oA written reference upon completion of your commitment

We look forward to hearing from you!