It support volunteer volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref: V253 | Support Group Volunteer | Oxford
We’re looking for two Support Group Volunteers over the age of 18 years old, based at North Oxford Association Community Centre, Diamond Place, Summertown, Oxford, OX2 7DP.
You’ll be volunteering every first and third Tuesday every month between 12:30pm and 3:30pm.
As a support group volunteer, you will help with the running of the group. The role is designed to suit the needs of the group, and the skills of people offering support. If you enjoy getting to know your community, working with others and making a real difference then this is the role for you.
The volunteer will be
· A people person, with good listening skills
· A great communicator who enjoys meeting new people
· Good at putting people at ease
· Reliable and organised
· Passionate about supporting people affected by stroke
· IT literate, have good administrative and record keeping skills and be able to follow relevant policies
A DBS check is required for this role.
Interested in this role?
Find out more by clicking our website link below to view the role profile.
If you are interested in this role please click apply and complete our application form on our website. Further details can be found on our website.
About Us
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Description
Join Off The Record, an independent charity that has been proudly serving the Havant Borough area since 1977. Our mission is to empower young people and their families in South East Hampshire by supporting their emotional health and well-being. We provide vital one-on-one and family counseling, support, a young carers project and group services for individuals aged 8-25 and their families.
If you are passionate about making a difference in the lives of young people, we invite you to volunteer with us at our main office, located at 138 Purbrook Way, Leigh Park. We are currently seeking dedicated volunteers to support our counseling service by answering phones, providing information, engaging in friendly conversations, and offering signposting advice to clients awaiting our services and also opportunities to assist with awareness events and our group activities and young carers services.
What We Offer and Our Commitment to You
- Comprehensive, Laser accredited “Be A Volunteer” online training conducted over two engaging three-hour sessions
- A certificate of attendance to recognize your commitment to personal and professional growth.
- A structured induction and shadowing program with our experienced staff and volunteers, ensuring you feel confident in your role.
- Training in our administrative and IT systems to equip you with the necessary skills for success.
- A rewarding opportunity to positively impact the lives of young people right from our offices in Leigh Park.
- Monthly support meetings and social events to foster a sense of community and connection among volunteers.
- Additional training opportunities as funding permits, allowing for your continuous development.
What We Expect, Your Commitment to Us
- Submission of your CV, including explanations for any employment gaps, to comply with our rigorous safer recruitment processes
- A compelling cover letter detailing your motivations for wanting to volunteer at Off The Record.
- Two recent references from employers or academic sources (DBS checks will be carried out as a requirement of the role).
- Full attendance in the "Be A Volunteer" training program to gain essential skills and knowledge.
- A dedication to committing to a weekly group or rota slot, along with attendance at monthly support meetings (a minimum commitment of 2.5 hours per week plus one hour per month for supervision).
We are eager to welcome passionate individuals to start in Summer 2025, which will include a two-half-day training session, followed by shadowing and training on our systems and procedures.
Job Type: Volunteer
Schedule: Monday to Friday, late afternoons and evenings
Skills and Attributes:
- A genuine enjoyment of working with young people.
- A positive, non-judgmental attitude towards others.
- Reliability and a strong commitment to the volunteer role.
- Trustworthiness and integrity in all interactions.
- Excellent timekeeping skills.
- A kind and empathetic nature, able to connect with those you serve.
- A commitment to representing Off The Record as friendly and professional ambassadors.
- A willingness to learn about local services to offer the best signposting options.
- Strong interpersonal skills and the ability to help others feel at ease.
- Seize the opportunity to make a meaningful impact in your community.
We look forward to hearing from you!
Supporting young people’s mental health to fulfil their potential for a brighter future
Role: Head of Local Operations (Scotland & Northern Ireland)
Job Description:
Youth Advantage UK is seeking a volunteer Head of Local Operations to lead the launch and on-going delivery of its commissioned research projects in Scotland and Northern Ireland. The focus of these projects will be obtaining and analysing primary and secondary data in order to help smaller community organisations improve their ways of working and effectively report on their impact. The successful candidate will be responsible for ensuring their teams deliver these projects within the agreed time-scales and in line with the goals agreed with the commissioning organisations, growing Youth Advantage’s reputation and reach.
Working closely with the Departmental Director, the ideal candidate will use their prior experience to effectively contribute to the organisation’s ability to enable evidence-based, positive local change. They should have excellent leadership, writing and speaking skills, IT literacy, and the ability to work well independently and in a team.
This role reports directly to the Director of Local Operations.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for volunteers for our Hastings drop in group, which meets for a communication cafe-style drop-in group on the last Friday of the month between 10.30-12.30.
The Say Aphasia charity provides support groups across the UK for people with aphasia; a language and communication disability caused by a brain injury like a stroke. Aphasia affects over 350,000 people in the UK but is little understood or known about by the public. It is the only aphasia charity set up by people with aphasia for people with aphasia; helping them to adapt to their new way of life and regain their independence and confidence.
Aphasia occurs due to injury to the brain such as a stroke. It affects access to language, resulting in difficulties following conversations, speaking, reading and writing.
Volunteers will support the running of the group with communicating, and will have the opportunity to utilise their communication skills and IT knowledge to take a register of attendance.
Responsibilities
- Provide companionship and support to individuals, particularly those living with asphasia.
- Assist in organising activities that promote social interaction and engagement.
- Communicate effectively with participants, ensuring their needs are understood and met.
- Help maintain a safe and welcoming environment for all participants.
- Collaborate with other volunteers to enhance the group.
Qualifications
- An understanding or knowledge in aphasia is desirable.
- Strong communication skills, with the ability to engage effectively with diverse groups.
- Proficiency in IT, including familiarity with common software applications.
- A compassionate and patient attitude towards individuals in need of support.
This volunteer position offers a rewarding opportunity to contribute positively to the lives of others while developing personal skills and experiences.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As branch secretary you help coordinate a range of activities and a calendar of events to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
- Communication with branch volunteers
- Providing timely reports and information to SSAFA’s central office
- Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..
The skills you need
- Friendly and approachable
- Strong administration skills
- Great written and verbal communication skills
- Basic IT skills
What's in it for you
- Use your skills, knowledge, and life experience to benefit others
- Support in your role from the team at SSAFA
- Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Graphic Designer
Role Purpose
Quilombo UK is looking for a Graphic Designer to join the team. Quilombo UK is a not for profit social enterprise that challenges people to think differently and bridge gaps between communities, with the aim of building a culturally rich society, where differences are accepted and celebrated. As chosen among 160 other organizations to work in collaboration with the Home Office on the “Building a Stronger Britain together” project, you will be joining a team, which not only supports the community but also stands up to extremism in all of its forms.
Quilombo UK works in collaboration with QMC Capoeira School, giving you the chance to support QMC Capoeira which is one of the most awarded Capoeira Schools in UK (UK Coaching Awards, Gillette Sports Awards, Kingston Council Sports Awards).
By joining QuilomboUK you will be supported and guided by experienced staff and volunteers, who are willing to share their skill set and will provide you with great opportunities for development in many different areas.
Ideal candidates will use their passion to promote Quilombo UK and raise its profile, while attracting new members. They should create engaging and on-brand graphics for a variety of media.
Main Responsibilities
- Study design briefs and determine requirements
- Schedule projects and define budget constraints
- Conceptualize visuals based on requirements
- Prepare rough drafts and present ideas
- Develop illustrations, logos and other designs using software or by hand
- Use the appropriate colours and layouts for each graphic
- Work with copywriters and creative director to produce final design
- Test graphics across various media
- Amend designs after feedback
- Ensure final graphics and layouts are visually appealing and on-brand
Essential Skills
- Proven graphic designing experience
- A portfolio of illustrations or other graphics / CV
- Familiarity with design software and technologies (such as Photoshop, Illustrator, Adobe Suite)
- Flexibility and openness to work on a variety of tasks
- Focused, organised and able to prioritise and execute tasks independently
- To show professionalism at all levels and in all environments
- Strong team player
- A keen eye for aesthetics and details
- Excellent communication skills
- Degree in Design, Fine Arts or related field is a plus
- Must be UK resident
Desirable
- Committed to working with the community with a passion for helping others less fortunate
Job Type: Volunteer
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Trans Celebration
Trans Celebration is a trans-led, grassroots human rights and community organisation committed to celebrating and advocating for trans and gender-diverse individuals across the UK. Through monthly campaigns in fashion, art, and beauty, we aim to educate, inspire, and create inclusive spaces where trans and non-binary people can thrive.
We're growing our creative team and looking for a passionate Graphic Design Volunteer to help us tell our story visually and make a meaningful impact through design.
Job Summary
The Graphic Design Volunteer will play a key role in supporting our marketing and communications team by producing high-quality digital and print content. You’ll contribute to everything from social media visuals and web graphics to campaign logos and video editing. If you’re creative, detail-oriented, and excited about trans empowerment, this is a great opportunity to build your portfolio while supporting a vital cause.
Key Responsibilities
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Design graphics and visual assets for use across print, web, and social platforms.
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Assist with maintaining and updating our website and blog (WordPress).
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Help develop and adapt branding materials, including logos and campaign identities.
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Collaborate on creative assets for events, awareness campaigns, and fundraising initiatives.
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Support the creation and editing of short-form video content.
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Maintain version control on design collateral.
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Participate in creative brainstorming sessions and contribute to the visual direction of campaigns.
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Assist with additional creative and administrative tasks as assigned.
What We’re Looking For
Skills & Competencies:
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Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign; Premiere Pro is a plus).
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Experience with WordPress for website edits and updates.
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Strong written and visual communication skills.
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Understanding of design for both digital and print formats.
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Basic knowledge of video production and editing.
Personal Attributes:
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Organised, detail-oriented, and dependable.
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Ability to manage multiple tasks and meet deadlines.
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Creative thinker and team player with a proactive mindset.
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Passion for trans rights, inclusion, and community activism.
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Comfortable working independently and collaborating virtually.
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Willing to learn, take feedback, and adapt quickly.
Work Environment
- on-site in person
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Flexible working hours with project-based tasks.
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Collaborative, supportive, and inclusive team environment.
Language Requirements
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Fluency in English (spoken and written) is essential.
How to Apply
To apply, please submit:
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A cover letter outlining your interest and relevant design experience.
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A current CV or resume.
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A portfolio of recent design work (PDF or link).
Trans Celebration is a trans-led,human rights and community organisation dedicated to highlighting issues affecting trans and gender-diversity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As branch secretary you help coordinate a range of activities and a calendar of
events to help spread the word about SSAFA within your community. To ensure
that our Armed Forces community know that SSAFA are here to help and that
we need the public’s support to continue offering our services.
What you will be doing
· Communication with branch volunteers
· Providing timely reports and information to SSAFA’s central office
· Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..
The skills you need
· Friendly and approachable
· Strong administration skills
· Great written and verbal communication skills
· Basic IT skills
What's in it for you
· Use your skills, knowledge, and life experience to benefit others
· Support in your role from the team at SSAFA
· Develop your experience and skills which you can highlight on your CVand in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those
involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Job Description:
Youth Advantage UK is seeking a volunteer Head of Local Operations to lead the launch and on-going delivery of its commissioned research projects in England and Wales. The focus of these projects will be obtaining and analysing primary and secondary data in order to help smaller community organisations improve their ways of working and effectively report on their impact. The successful candidate will be responsible for ensuring their teams deliver these projects within the agreed time-scales and in line with the goals agreed with the commissioning organisations, growing Youth Advantage’s reputation and reach.
Working closely with the Departmental Director, the ideal candidate will use their prior experience to effectively contribute to the organisation’s ability to enable evidence-based, positive local change. They should have excellent leadership, writing and speaking skills, IT literacy, and the ability to work well independently and in a team.
This role reports directly to the Director of Local Operations.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Front of House Volunteer
Team: Family Support Team
Location: The Square, 8 Woodhouse Square, Leeds, LS3 1AD
Time commitment: Various shifts are available to cover the position: option to cover multiple shifts welcome.
__________________________________________________________________
About Candlelighters
Each year, over 150 children in Yorkshire are diagnosed with cancer. When a child is diagnosed, lives are turned upside down instantly: not just for the child but the entire family. Getting well again can be a long and challenging journey, emotionally, physically, and financially.
Supporting children and families throughout that journey is why our charity, Candlelighters, was formed more than 40 years ago. Our mission is to bring light to every family affected by childhood cancer across Yorkshire by providing emotional, practical and financial support, as well as bringing hope, by investing in vital research to improve the outcomes and lives of children with cancer.
Purpose of the Role and Key Activities:
Families who have been affected by children’s cancer (including patients, parents, siblings and grandparents) can come to The Square for a coffee and a chat, as well as book and access a variety of support services, including:
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Wellbeing Services & Activities
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Specialist 1:1 Support
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Family Support Groups and Events
As a Front of House Volunteer, you will support the Family Support Worker role and the rest of the Team at Candlelighters with a variety of tasks including (but not limited to):
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Meeting and greeting families and other visitors
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Making drinks for families and visitors
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Answering the telephone, transferring calls and taking messages
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Making bookings and updating our database
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Keeping the reception area clean and tidy
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Keeping the kitchen, meeting rooms and other communal areas clean and tidy
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Cleaning and maintaining the coffee machine
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Setting up rooms for meetings and events
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Assisting the Team with other tasks and activities as required
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Maintaining professional boundaries and adhering to Candlelighters’ policies and procedures
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Checking stock levels and dates in Champs Pantry
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Re-stocking refreshments and drinks
We are looking for volunteers who:
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Have excellent interpersonal and communication skills
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Have experience of working in a customer service environment
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Have excellent customer care skills
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Can communicate effectively with a variety of people
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Are confident, friendly and approachable
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Have a fun and positive outlook
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Are experienced in working as part of a team
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Can remain calm under pressure
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Are proactive and able to use own initiative
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Are hardworking, reliable and organised
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Have good IT skills and experience of using a database
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Can move furniture (tables and chairs) and boxes
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Can climb multiple flights of stairs
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Can manage own emotions when working with families affected by childhood cancer
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Can maintain professional boundaries and follow Candlelighters Policies and Procedures.
This role is subject to an enhanced criminal record check, which is processed through the Disclosure and Barring Service (DBS).
We recognise that family members accessing Candlelighters’ services may wish to volunteer with Candlelighters. However, this role is not suitable for family members receiving support from Candlelighters. This is to ensure they are given the best possible care and support without any potential conflict of interest. Other volunteering opportunities can be found on our website.
Support and Benefits
You can expect:
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Thorough induction & training to give you the confidence to perform your role well and to the best of your ability
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Opportunity to develop new and existing skills to help you beyond your involvement with Candlelighters
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Ongoing support from the Family Support and HR teams
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The opportunity to meet lots of new, friendly people
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The opportunity to expose yourself to new experiences
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Certain expenses to be reimbursed as agreed with your Volunteer Supervisor, in accordance with our Expenses policy
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Regular reviews with your Volunteer Supervisor to help you develop in your role
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Satisfaction in knowing you are making a valuable contribution to supporting children and families affected by childhood cancer
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We can be a reference once you’ve volunteered for three months
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Access to the MINDFUL EMPLOYER+ 24/7 mental health hotline
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Charity Worker Discount card
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Access to The Company Shop
How to Apply
All applicants will be required to complete an application form after submitting a suitable CV. Successful candidates will be invited to interview
Thankyou
We understand the impact of a childhood cancer diagnosis, and our mission is to bring light and hope to families facing childhood cancer in Yorkshire.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VOLUNTEER CASE OFFICER
Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.
Our Case Officers are a vital part of our local branch activities. They use their organisational and IT skills, sometimes along with a knowledge of engineering, to make sure their branch is best able to support people.
What the role involves
This is a varied role that each branch tends to do a bit differently, but it will involve:
• Processing and allocating cases which have come to the branch
• You may have engineering experience or be a skilled craftsperson, but this is not essential
• Using our online referral portal to manage and update case notes
• Attending regular meetings of the local branch
We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.
What you’ll need for this role
• Warm, approachable and confident to call referrers/clients to initiate discussions
• Comfortable working with people, listening to them and understanding their needs
• Able to apply our risk management system
• Able to keep people’s personal details safe
• Willing to follow Remap policies and procedures – and a commitment to our values
You’ll also need to complete the induction checklist and a reference check.
If it works better for you, there’s a possibility this role could be done remotely.
Why volunteer
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.
N.B. We’ll reimburse any out-of-pocket expenses during your time with us.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.
Our Administrator volunteers are the lynchpin our local branch activities. They act as the first point of contact, ensure useful information is circulated to other members and help us make sure we keep all the data and details we need up to date.
What the role involves
This is a varied role that each branch tends to do a bit differently, but it will involve:
• Keeping records and data up to date and taking notes at meetings
• Preparing mail-outs
• Answering enquiries
• Accessing the branch Remap Email and Portal accounts
• Booking venues for meetings
• Ensuring branch members are aware of current agreements/activities
We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.
What you’ll need for this role
• Confident using Microsoft Office, the internet and email
• Comfortable organising the administration of a group
• Able to follow Remap policies and procedures
• Able to understand and apply our risk management system
• Able to apply disability, equality, and inclusion practices
• Able to keep people’s personal details safe• Able to apply disability, equality, and inclusion practices
• Able to keep people’s personal details safe
• Willing to follow Remap policies and procedures and a commitment to our aims and values
You’ll also need to complete the induction checklist and some online training.
If it works better for you, there’s a possibility this role could be done remotely.
Why volunteer
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.
N.B. We’ll reimburse any out-of-pocket expenses during your time with us.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for your interest in volunteering with VoiceAbility.
About VoiceAbility
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
Why Volunteer with VoiceAbility
Volunteering with VoiceAbility allows you to make a difference in your local community, allowing us to help and support everyone to have a voice that counts. The roles we have available will challenge you, developing your communication skills, allowing you to gain professional experience that can be used in your future career, learn new things about yourself and others, meet new people, and have fun.
Volunteer Positions Available
We're recruiting for the following voluntary positions:
- Relevant Persons' Representative (RPR) Support Volunteer
Relevant Person’s Representative (RPR) Support Volunteers
People in care homes should have a voice to communicate their needs wishes and wants. Some people need support with this, but don’t have friends and family available to assist them. This means they’re entitled to have support from an RPR and volunteer, who are there to make sure they get the care they deserve. Your role as an RPR Support Volunteer is to collaborate with the VoiceAbility RPR to make sure a person’s views are listened to when decisions are made about their care.
As an RPR Support Volunteer you might:
- Visit people in their care home, to make sure they’re getting the right care and support
- Talk with them about their feelings, thoughts and wishes
- Raise concerns
- Keep detailed notes and records
- Make a real difference to someone’s life
Volunteering opportunities are available Monday to Friday between 09:00 and 17:00. You will need to be over 18 years old and be living in the UK.
Safeguarding Commitment Statement
VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.
ED&I Statement
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to register your expression of interest
To find out more click on “Apply Now” to be redirected to the VoiceAbility website and fill out our short expression of interest form.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Roots Academy.
Roots Academy’s Vision.
A generation of young Muslims who embody and promote a God-centred way of life.
At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.
Why Does Roots Academy Exist?
Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline.
Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.
Role Summary.
We are seeking a dedicated Technical Support Specialist to serve as the first point of contact for our application users, including students, instructors, and administrators. This role involves resolving technical issues, supporting user onboarding, and developing helpful resources and documentation. You will collaborate with our digital and product teams to ensure a seamless and stable user experience.
Key tasks
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Serve as the primary point of contact for application users, addressing technical issues and inquiries across various channels including email, chat, and support ticketing systems.
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Diagnose and resolve user interface (UI) issues specifically related to the student application.
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Develop and maintain comprehensive documentation of frequently asked questions and common technical issues to enhance self-service options and improve overall support efficiency.
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Effectively escalate complex or unresolved technical problems to the digital team.
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Provide support for new users onboarding onto instructor and administrator portals, including user training sessions and the creation of helpful support materials like how-to guides and instructional videos.
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Collaborate closely with the product development team to thoroughly test new features and updates prior to their public release, ensuring stability and user-friendliness.
What we’re looking for
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Demonstrated commitment to Roots Academy’s mission and eagerness to contribute.
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Proven experience in a technical support, help desk, or similar client-facing role, preferably within a software or education technology environment.
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Strong problem-solving abilities with a methodical approach to diagnosing and resolving technical issues, particularly related to user interfaces.
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Excellent written and verbal communication skills, with the ability to explain technical concepts clearly and empathetically to non-technical users.
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Familiarity with support ticketing systems and knowledge base management.
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Ability to work collaboratively with cross-functional teams.
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A proactive attitude towards identifying areas for improvement in support processes and user experience.
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Experience in creating user-friendly documentation, training materials, or video tutorials is desirable.
What we have to offer
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Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.
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Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.
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Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
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Professional development and practical experience in design and digital marketing.
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Receive in-house tarbiyah (personal & spiritual development) sessions to develop your deen.
Please note this is an unpaid volunteer position.
Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.
We teach structured, engaging and transformative face-to-face foundational Islamic education to Young Muslims across the UK and internationally.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment by welcoming new members to the group and encouraging participation.
• Supporting group conversations – Instigating dialogue based on eye health related days/events or more interest-based topics.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring group rules are followed and that content is appropriate by alerting managers when inappropriate content is posted or when there is a safeguarding issue.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community by by engaging with the people with sight loss, local and national organisations.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers through regular moderator meetings
Time commitment
• This volunteering role requires a commitment of around 5 hours a week, there is the option to volunteer for a greater number of hours but this isn't essential.