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The Director of Charitable Impact is a senior leadership role responsible for defining, driving, delivering (operating), and evidencing Ben’s charitable impact. The postholder will lead the strategic and operational delivery of health, wellbeing, and support and specialist services, ensuring the charity demonstrably improves lives while strengthening its position as a credible, trusted health and wellbeing charity and thought leader for the automotive community.
Job Title: Director of Charitable Impact
Organisation: Ben – Motor & Allied Trades Benevolent Fund (The Automotive Industry Charity)
Location: Home Based, UK (with regular travel)
Salary: c. £80,000 – £90,000 per annum + £5,000 car allowance
Reports to: Chief Executive Officer
Direct Reports: Support Services Lead and Specialist Services Lead
This role combines strategic leadership, operational performance, service innovation, impact measurement, and external influence to ensure Ben delivers meaningful, measurable, and visible outcomes for those who need it most.
Key Responsibilities
Strategic Leadership & Impact
- Lead the development and delivery of Ben’s Charitable Impact Strategy aligned to organisational vision and priorities.
- Ensure the charity delivers clear, measurable, and demonstrable outcomes for individuals, families, and the wider automotive workforce.
- Embed an outcomes-driven culture focused on evidence, learning, and continuous improvement.
- Translate strategy into operational delivery plans, KPIs, and impact frameworks.
Service Delivery & Operations
- Oversee the effective delivery of all charitable programmes and services, ensuring they are high quality, accessible, safe, and impactful.
- Drive service innovation to meet emerging health, financial, and social wellbeing needs across the automotive sector.
- Ensure services are delivered efficiently, sustainably, and in line with regulatory, safeguarding, and quality / clinical governance standards.
- Use insight and data to inform service design, resource allocation, and performance improvement.
Health & Wellbeing Leadership
- Lead Ben’s evolution into a recognised, credible health and wellbeing charity for the automotive industry.
- Ensure services reflect best practice in mental health, physical wellbeing, financial resilience, and social support.
- Build partnerships with health, wellbeing, and sector specialists to strengthen service quality and credibility.
- Champion prevention, early intervention, and whole-person health and wellbeing approaches.
Impact Measurement & Evidence
- Develop and embed robust impact measurement, evaluation, and reporting frameworks.
- Ensure the charity can clearly demonstrate social value, outcomes, and return on investment to stakeholders.
- Lead production of impactful insight, data, and evidence to inform decision-making and external positioning.
- Strengthen the charity’s ability to use evidence to attract funding, partnerships, and sector influence.
Thought Leadership & External Influence
- Position Ben as a leading voice on health and wellbeing in the automotive industry.
- Develop insight, campaigns, and sector engagement that raise awareness of issues affecting automotive people.
- Represent Ben externally with credibility and authority across industry, health, and charity sectors.
- Contribute to policy, research, and sector dialogue to influence positive change.
Leadership & Culture
- Provide inspiring leadership to multidisciplinary teams, fostering a high-performance, values-driven culture.
- Build organisational capability in impact, service delivery, and wellbeing.
- Promote collaboration across the organisation, particularly with fundraising, engagement, and communications.
- Lead through change, ensuring services evolve with need and strategy.
Governance & Risk
- Contribute to Executive Team leadership, organisational strategy, and governance.
- Ensure services operate within legal, regulatory, and safeguarding frameworks.
- Manage operational and reputational risk relating to service delivery and impact.
Person Specification
Experience
- Significant senior leadership experience within the charity, health, social impact, or related sector.
- Proven track record of delivering measurable social impact and leading outcome-driven services or programmes.
- Experience of overseeing complex service delivery / operational functions.
- Demonstrable success in leading organisational or service transformation.
- Experience developing impact measurement, evaluation, or evidence frameworks.
- Experience influencing external stakeholders and building credibility within a sector or field.
- Experience leading and developing high-performing, multidisciplinary teams.
Knowledge & Understanding
- Strong understanding of physical and mental health and wellbeing, psychology and emotional wellbeing, prevention, and whole-person support.
- Knowledge of impact measurement, social value, and outcome frameworks.
- Understanding of safeguarding, quality, and regulatory considerations in service delivery (e.g. clinical governance requirements).
- Insight into the challenges affecting working people and communities (financial, health, social).
- Understanding of the charity sector, charity governance, and funding environment (desirable).
- Awareness of the automotive industry or willingness to quickly develop industry insight.
Skills & Capabilities
- Strategic thinker with strong delivery focus — able to translate vision into measurable outcomes.
- Operationally strong with ability to drive performance, quality, and improvement.
- Evidence-driven and analytical, able to use insight and data to shape decisions.
- Credible and influential communicator, internally and externally.
- Strong leadership presence with ability to inspire, engage, and lead through change.
- Collaborative and partnership-oriented.
- Strong judgement, integrity, and commitment to safeguarding and ethical practice.
Personal Qualities
- Passion for improving lives and delivering meaningful social impact.
- Purpose-driven, values-led, and mission aligned.
- Resilient, adaptable, and outcome focused.
- Curious, forward-thinking, and committed to learning and innovation.
- Empathetic and people-centred in approach.
Key Relationships
- Chief Executive and Executive Team
- Service Delivery and Impact teams
- Fundraising, Marketing & Communications teams
- Trustees and Board Committees
- External partners / organisations including automotive stakeholder or employers, health and wellbeing, welfare and charity, etc.
Success Measures
- Clear, demonstrable improvement in measurable charitable impact.
- Strong, high-quality, accessible health and wellbeing services.
- Recognised credibility as a health and wellbeing charity for the automotive industry.
- Robust impact evidence used to inform strategy, funding, and influence.
- Positive service outcomes, reach, and stakeholder confidence.
Registered Charity
51 - 100
To make a positive difference to people's lives within the automotive industry.
The client requests no contact from agencies or media sales.
Thank you!
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
We have an exciting opportunity for a Homeless Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.
Where: Tower Hamlets
Hours: Full time, 37.5hrs per week
Full Time Salary Range:* £27,861.26 - £32,002.35 dependent on experience, pro rata for part time hours
Contract Type: Fixed term until 31st December 2026
*Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
About the role:
Street Outreach & Engagement – Identify and build relationships with rough sleepers and beggars across various locations and times, including those who are disengaged from services.
Assertive Outreach & Support – Work closely with entrenched rough sleepers, encouraging engagement with services and providing rapid assistance.
Substance Use & Healthcare Access – Connect individuals with drug and alcohol support, mental health services, and other healthcare provisions.
Case Management & Housing Support – Oversee service users’ treatment journeys, assist in hospital discharge planning, and collaborate with housing providers to secure appropriate accommodation.
Partnership & Multi-Agency Work – Act as the key link between CGL services, rough sleeping partners, hostels, shelters, the local council, and other support agencies to coordinate care and maximise opportunities for recovery.
Crisis & Emergency Response – Participate in monthly overnight street counts, unsociable-hour shifts, and emergency interventions during severe weather conditions.
Administration & Best Practice – Maintain accurate records, attend case conferences, and contribute to partner tasking meetings to ensure service users receive consistent and effective support.
About you:
- Have a strong understanding of substance misuse issues and experience of working within a similar field
- Be an excellent communicator, both verbal and written with good IT skills
- Proactive and able to work on own initiative with excellent time management and prioritising skills
- Have a good working knowledge of mental health interventions, services, and good practice
- Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders
- Ability to manage change successfully in a way that prioritises the needs of service users
- Understand the importance of information governance processes and commit to follow and apply all necessary safeguards
- Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others
What we will give to you:
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- Several benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
Direct applications only — we will not be engaging agencies for this vacancy.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you.
Salary Range (pro rata if part time)
CGL points 23 to 28 (£27,861.26 - £32,002.35)
ILW / OLW /Fringe
Inner London Weighting (£4,133.14)
Interview Date
21/4/2026
Closing Date
13/4/2026
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Registered Charity
501 - 1000
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.