Job description for monitoring and evaluation jobs
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen to join our award-winning Fundraising Team at Birmingham Women’s and Children’s Hospital Charity. The Corporate Partnerships Officer will join our recently established Philanthropy and Partnerships (P&P) team to help us develop and nurture a range of corporate and philanthropic relationships. Together, we will significantly increase our income in support of the world leading research, treatment, and care that takes place across our hospitals in areas such as: childhood cancer, rare diseases, neonatal and maternal health, children and young people’s mental health, and critical care.
The Corporate Partnerships Officer will be responsible for account managing a portfolio of new and existing corporate accounts to deliver a sustainable income growth year on year. In addition, they will work closely with the Head of Corporate Partnerships and Senior Corporate Partnerships Officer to support the day-to-day management of high value strategic partnerships and the delivery of business development activities. They will also contribute to the wider strategic aims of the P&P team to significantly grow both philanthropic and corporate partnership income and impact over the next three years.
The ideal candidate will have strong corporate account management and communication skills (both verbally and in writing) ideally gained within a fundraising or sales/business development environment. They will be a self-starter with an appetite to make unsolicited approaches to businesses and individuals, along with the ability to develop and grow lasting relationships with corporate partners. They will have strong time management skills, a motivation to work towards and achieve targets, and an appreciation of working for the NHS.
What we offer:
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Flexible and hybrid working to support work-life balance
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Generous annual leave entitlement with additional leave for long service
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Enhanced sick pay
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Enhanced Maternity Pay
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Free flu jabs
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Cycle to work scheme
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Charity events throughout the year
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Employer enhanced auto-enrolment pension scheme with 8% employer contribution
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Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
The closing date for return of applications is 18 May 2025.
The client requests no contact from agencies or media sales.
JOB DESCRIPTION: Strategic Communications Lead
Job Title: Strategic Communications Lead
Location: Hybrid – Hampshire / Stirling offices / Remote
Salary: £37,500 (pro-rata)
Hours: Full time (flexible)
Contract: Permanent
About us:
Learning through Landscapes is the UK’s leading school grounds charity, dedicated to enhancing outdoor learning and play for all. Our vision is a society where the benefits of regular time outdoors are valued and appreciated, and outdoor learning, play and connection with nature is recognised as a fundamental part of education, at every stage, for every child and young person.
We have unrivalled expertise based on three decades of experience, practical action and research. With offices in England and Scotland and staff based across the UK, our team and our accredited network of outdoor learning experts have the capacity to work nationally and internationally. Visit our website for more information.
Main Purpose of the Post
To lead the strategic planning, development, and delivery of Learning through Landscapes’ (LtL) communications and marketing activities. This role will ensure effective communication with key audiences, grow engagement, and strengthen the LtL brand, positioning the organisation as the leading voice in outdoor learning and play. The Strategic Communications Lead will oversee all communications activities, manage a growing team including the Digital Marketing & Operations Manager, and ensure alignment with organisational goals and the communications strategy.
Specific Duties
Strategic Leadership
• Lead the development and implementation of the LtL communications strategy in line with organisational objectives.
• Align communication efforts with the key goals of growing audience engagement, generating leads, and enhancing the charity’s visibility and credibility.
• Act as a brand guardian, ensuring all communications adhere to LtL’s brand guidelines and key messaging.
Team Management
• Line-manage the growing Communications team, including the Digital Marketing & Operations Manager, providing guidance, support, and oversight of their responsibilities, including social media, website, and email marketing activities.
• Foster a culture of collaboration and innovation within the communications team, and work closely with other departments to align communications with organisational priorities.
• Provide regular performance reviews and professional development opportunities for direct reports.
Campaigns and Content Development
• Plan and oversee the creation of compelling and engaging content for digital and traditional media platforms, ensuring alignment with key messaging.
• Work with the Digital Marketing & Operations Manager to deliver multichannel marketing campaigns, including organic and paid campaigns across platforms such as social media, Google Ads, and email.
• Lead on the development of innovative approaches to audience engagement, including storytelling, case studies, and evidence-led communications.
• Lead the delivery of the Outdoor Classroom Day campaign, including coordinating media interest, collaborating with global NGOs and internal teams on campaign themes, and managing data collection, evaluation, and related communications.
External and Internal Communications
• Serve as the first point of media contact for LtL, building relationships with journalists, influencers, and partners to amplify LtL’s reach.
• Advise and support internal teams on communication best practices, integrating communications planning into the early stages of project development.
• Collaborate with partner organisations to deliver cohesive and impactful communications plans for joint projects.
• Strengthen internal communication processes to ensure organisational cohesion and awareness of communications initiatives.
Monitoring and Evaluation
• Improve systems for measuring and reporting communications impact, including audience engagement, conversion rates, and campaign effectiveness.
• Provide regular reports to senior management, using data to demonstrate progress and inform future strategies.
• Conduct ongoing analysis of audience behaviours and preferences to refine communication efforts.
General Responsibilities
• Stay informed on trends in digital marketing, communications, and education to keep LtL’s approaches current and impactful.
• Support organisational goals by contributing to cross-functional projects and initiatives.
• Ensure all communications comply with GDPR and safeguarding policies.
• Represent LtL at relevant external events and networks as needed.
What you’ll need:
• Experience of leading communications or marketing at a strategic level, preferably in the charitable or education sectors
• Proven ability to develop and implement multi-channel communications strategies that grow engagement and support organisational goals
• Experience of managing staff, fostering collaboration, and supporting professional development within a communications team
• Strong track record in campaign planning and delivery, including digital marketing, content creation, and media engagement
• Excellent written and verbal communication skills, with a keen eye for detail and storytelling
• Computer literate with experience using digital marketing tools and platforms such as email marketing systems, social media scheduling tools, and content management systems
• Strong understanding of branding and the importance of consistent messaging
• Confident using data to evaluate performance and inform strategy
• Proactive, organised, and able to work flexibly across multiple priorities
• Knowledge of GDPR compliance and safeguarding in a communications context
• A commitment to the values and mission of Learning through Landscapes
This is an indication of the scope of the role. If you don’t have all of the above
but feel it could be the role for you, talk to us!
What we offer:
• Flexible working
• Holiday, 28 days + bank holidays + a “birthday gift” day
• Laptop, phone and all travel & subsistence expenses
• Family & carer friendly policies
• Training and CPD by agreement
• Sick pay
• Pension scheme – 5% employer contribution
• Subsidised Christmas meal
• Free office refreshments
• A supportive and welcoming team of colleagues.
We’re an equal opportunities employer. All suitable applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We are actively seeking to increase diversity within our workforce and are committed to recruiting the best people on the objective basis of their skills, ability and experience. We offer a guaranteed interview to eligible applicants who choose to opt-in to the scheme and can demonstrate that they have at least 50% of the “What You’ll Need” list. To be eligible to apply via the Guaranteed Interview Scheme, you must be from an ethnic minority. Please state clearly in your covering letter if you are applying under the Guaranteed Interview Scheme.
We are happy to support with any reasonable adjustments that are needed within the recruitment process.
If you would like an informal chat about the role, please contact the HR Manager, Sarah Knott - see our website for contact details.
To apply: Please send the following to our recruitment email - see our website for details.
• Your CV
• A covering letter explaining in no more than one side of A4, your interest in the role and the skills and knowledge you have that make you an ideal candidate
• Contact details (including email address and phone number) of two referees, one of whom should be your most recent employer.
The recruitment process:
The deadline for applications is 8 am on Monday 2nd June 2025.
If you have not heard from us by 5 pm on Tuesday 3rd June 2025, you have not been shortlisted.
Shortlisted candidates will be invited to interview at our offices in Eastleigh, Hampshire on Tuesday 17th June 2025.
Candidates will be informed of the outcome of the interviews by Wednesday 18th June 2025.
The client requests no contact from agencies or media sales.
Purpose of the job
UK Youth are seeking an exceptional Grants Manager to lead our grant-making processes, ensuring effective distribution of funds to youth-focused organisations. You will play a key role in managing relationships with grantees, supporting capacity-building initiatives, and ensuring funding is used effectively to drive positive outcomes for young people.
Reporting to the Head of Network Development, as part of a wider team leading our network development initiatives, you’ll be responsible for be line managing a Grants Officer and providing much needed and valued support for a sector that delivers life changing impact for young people in a difficult, underinvested landscape. You’ll have opportunity to lead a function that’s committed to working with young people and using equitable, innovative principles and approaches to funding (such as unrestricted, multi-year funds). You’ll also work collaboratively across the organisation and externally to amplify impact for young people across the UK.
Key responsibilities
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Manage the full grant-making cycle, from application and assessment to award, monitoring, and evaluation.
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Develop and implement grant-making approaches that align with the charity’s objectives, and funding principles, strategies and priorities e.g. building on our youth participation practices.
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Build and maintain strong relationships with grantees, funders, and sector stakeholders, working collaboratively and cross functionally with internal colleagues with work related to grants.
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Work closely with youth organisations to understand their needs and provide tailored funding and capacity-building support.
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Work with Impact colleagues to monitor and evaluate grants, ensuring compliance with funding agreements and identifying opportunities for impact and learning.
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Ensure a transparent and equitable grant-making process, embedding best practices in equity, diversity, and inclusion.
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Work with Impact and External Relations colleagues to support and prepare reports and impact assessments for internal and external stakeholders, including trustees and funders.
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Support the maintenance and development of partnerships and new funding opportunities to enhance the charity’s grant-making capacity, including the IVAR community .
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Stay informed about trends in youth work and funding, sharing insights to shape the charity’s approach.
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Ensure the CRM and grant management systems support data-driven decision-making and reporting, providing training and support to colleagues as needed.
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Support the development, and continuous improvement of the charity’s CRM and grant management systems to ensure efficient and effective grant processing.
Experience we're after
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Previous line management experience and a proven track record of successfully leading a grants function in a previous role.
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Experience in grant-making, funding management, or a related role within the charity sector.
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Strong understanding of youth sector challenges and the role of funding in strengthening organisations.
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Excellent project management and organisational skills, with the ability to manage multiple grants simultaneously.
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Analytical skills to assess funding applications and evaluate impact.
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Strong relationship management and communication skills, both verbal and written, with experience working with charities and funders.
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Financially numerate with the ability to set and manage budgets.
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Knowledge of funding compliance, financial reporting, GDPR and charity governance
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Proactive, collaborative and solution focused.
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Commitment to equity, diversity, and inclusion in grant-making practices.
Who we are
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.
UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.
Why work at UK Youth?
We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.
UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.
We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.
We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: Monday 12th May at 11:59PM (midnight)
Provisional Interview Date: Friday 23rd May
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.

The client requests no contact from agencies or media sales.
Position: Head of Data and Business Intelligence
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities. We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our Head of Data and Business Intelligence is a cross-organisational leadership role responsible for improving our use of data and insight. This role involves overseeing impact measurement, data governance, and the effective use of BI tools to support evidence-based decision-making. By driving data maturity and fostering a culture of data and insight driven decision-making, this role will help ensure that the MS Society maximises organisational impact and operational effectiveness through robust data management and analysis.
Our Head of Data and Business Intelligence is responsible for:
- Provide strategic leadership and implement initiatives to improve data maturity and the overall data and insights culture across the organisation
- Develop and implement a comprehensive and organisational-wide data management and BI framework(s) aligned with the MS Society’s mission and organisational strategy
- Act as MS Society’s Data Protection Officer, overseeing compliance with data protection laws and regulations, and acting as the key point of contact for regulatory bodies and data subjects
- Drive adoption and effective use of data management and BI reporting and analysis tools across the organisation
- Collaborate with senior leadership to identify key data, insights, and reporting needs
- Improve and implement an organisational-wide logical data model and taxonomy
- Develop and manage a high-performance data and BI function and ensure practices continuously improves
- Chair a cross-organisational Data and Information Management Group
For this role we’re looking for:
- Experience in a senior data management and BI role, driving up data maturity across an organisation with a variety of disciplines, teams and processes
- Expert knowledge of business intelligence concepts, data visualisation and analytic methods
- Detailed working knowledge of one or more intelligence platforms e.g. PowerBI, and proficiency in SQL
- Experience of developing and managing a technical team, which provides advice and data related services across an organisation
- Experience in training and mentoring staff in the use of data
- Broad knowledge of information and data architecture
- Experience of managing external stakeholders and 3rd party suppliers
Closing date for applications: 9:00am on Thursday 15 May 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Sightsavers is looking for a Data Architecture and Governance Manager to support the organisation in optimising their use of data for analysis, reporting and decision making.
Salary: UK - £ 51,000. - £56,000.
Non-UK – Local terms and conditions apply
Location: UK remote - with occasional travel to Haywards Heath, when required
Contract: Permanent
Hours: Full time (35 hours) or part time (28 hours), with some flexibility around hours worked
About the role
We are looking for an experienced Data Manager to support the continuation of Sightsavers’ digital transformation in data management and analytics. You will be responsible for supporting the development of the governance framework to ensure usability, availability, privacy, security and quality, as well as the data infrastructure that ensures operational and strategic decisions made by Sightsavers are driven by comprehensive, quality assured data. Additionally, you will identify, organise, catalogue and transform data from across the organisation, as well as embedding a new multi stakeholder Data Forum group that will drive the uptake of an Azure based Operational Data Store and supporting users to leverage Fabric for their data transformations and flows.
This is an exciting time for the Data Analytics Reporting Team (DART) and for the overall organisation, and as Data Architecture and Governance Manager you will play an integral role in this new era of data optimisation for analysis, reporting and decision making.
Key duties will include:
· Create and implement a data governance framework and process
· Launch and lead an organisational Data Forum to oversee the data governance approach with key stakeholders
· Drive the development and demand for new Data Architecture and Master Data Management within the Operational Data Store
· Lead on improving organisational data architecture in Azure utilising Fabric for data management
· Lead on improving organisational data AI solutions
This is a varied role, please read the full job description for further details
Skills and Experience
To succeed in this role, you will need:
Essential
· Proven successful track record of working with organisational data management systems and applying data analysis/statistical techniques to data (ideally in health or international development).
· Experience of overseeing an Azure based Enterprise Management Information System
· Experience utilising MS Fabric for data management, transformation, data flows etc.
· Strong understanding of the international development/not-for-profit sector, with demonstrable experience in project M&E.
· Experience producing analytical reports or communication materials for a wide range of audiences.
· Use of specialist statistical and analysis software e.g. PowerBI/Tableau or similar, ArcGIS or similar.
· A commitment to equality of opportunity for disabled people.
Desirable
· Relevant overseas experience i.e. either professional or voluntary work.
· Experience of digital transformation, implementing new software/tools/working practices within an organization.
· Experience working with SQL or other database language.
· Experience working with MS PowerApps, Flow and Sharepoint.
· Experience of using Power Query for extraction, transformation, loading and connecting data from different data sources.
· Some experience in using spoken French or Portuguese.
This is not an exhaustive list of requirements, please see the the full job description for further details.
Benefits
Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. When working in our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.
The client requests no contact from agencies or media sales.
Location: London based / hybrid. If in receipt of London Weighting minimum two days a week in London office; Non-London weighting – one day a month in office (travel reimbursed)
A little bit about the role
The trusts fundraiser role sits in the fundraising team within the external relations division. The fundraising team is responsible for raising between £1m and £1.5m in fundraised income annually. Frontline’s philanthropic income complements the significant contract income the charity receives from central and local government and enables the charity to carry out its broader mission to create social change for hundreds of thousands of disadvantaged children.
Since we were founded in 2013, Frontline has leveraged its success to build committed, high impact partnerships with a number of prestigious supporters including trusts and foundations, corporates and high net worth individuals. Our new fundraising strategy focuses on continuing to grow our network of supporters by maintaining excellent relationships with our current funders while identifying new potential donors, and at the same time testing and developing fundraising through community and events and individual giving.
We are now looking for a trusts fundraiser to help drive this strategy forward. The successful candidate will have experience in building relationships and securing income, helping us to build relationships with new trust funders while stewarding effectively our current trust and foundation relationships.
The successful candidate will work closely with the head of fundraising and the fundraising manager to implement Frontline’s annual fundraising plan, taking specific responsibility for researching, building relationships with, writing persuasive proposals to and securing income from new trust and foundation funders, while also providing excellent stewardship and reporting to current funders. The fundraising team is supported by the marketing, events and communications staff of the external relations division.
Some key responsibilities include:
- To develop a pipeline of potential trust funders through prospect research, the development of strong relationships, and writing of persuasive, creative and inspiring applications.
- To arrange meetings and engagement opportunities with new funders, including ensuring that other Frontline staff are involved in supporting applications and pitches where appropriate.
- To account manage a portfolio of existing trust supporters, providing excellent stewardship and planning and writing high quality grant and funding reports in line with reporting deadlines.
- To work closely with other teams at Frontline, particularly the fellowship team and evaluation team, to develop proposals and reports, bring funders closer to our work and help inspire a culture of fundraising across the charity.
A little bit about you
You will be an experienced fundraiser, with experience in securing grants from trusts and foundations in particular. The ideal candidate will be enthusiastic, target-driven and passionate about delivering persuasive cases for support through crafting creative and imaginative funding proposals.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
Visa sponsorship is not guaranteed
To make life better for children at risk of harm, by improving the services that support them.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Youth Action Alliance (YAA), our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea, enabling them to increase their resilience and skills in the present and promote their ambitions for the future. We are ambitious to grow, to continue supporting more young people and influence positive change. To do this we are looking to appoint a Business Support Officer to provide a range of financial support duties and administer the organisation’s general ledger and finance system.
This post will provide high-quality support to the technology and operations of the organisation, to ensure the smooth running of the main site and enable YAA to meet and deliver on its core objectives and obligations. The post holder will provide administrative support to YAA, covering a wide range of tasks and activities including (but not limited to) procurement coordination, travel and logistics, department meetings and off-site activities, diary management, meeting coordination, and minute-taking for our board and meetings for staff, members and stakeholders.
General Requirements
● To support the delivery of Youth Action Alliance
● To ensure a friendly, professional and informative service to all visitors and stakeholders, ensuring that any enquiries are responded to sensitively and appropriately
● To maintain a diary and manage all incoming calls and all correspondence
● To develop good working relationships across all YAA teams and external partners
● To attend and support meetings including minuting (including evening, weekend and events as/when required)
● To collate and maintain all documentation relating to the business
● To act as a point of contact to all Board of trustees, staff, participants and stakeholders
● To deal with supplier queries in a timely and professional manner and follow up on any rejected or unprocessed payments
● To manage office maintenance including ordering equipment, stationery and products needed for the day-to-day running of YAA
● To be the appointed Fire Marshall of YAA and oversee all Fire Safety duties and training
● To be the appointed First Aid Officer on-site and to ensure all members of staff are First Aid trained
● To oversee the Health and Safety of YAA and ensure all aspects are attended to in line with the YAA Health and safety Policy and PPE in line with COVID-19 guidance.
● Maintaining risk assessment and action logs
● To ensure the main office is kept clean, tidy and presentable
● To maintain the Memberships master sheet and contracts
● To create and maintain the security of all sensitive data in accordance with YAA Data Protection Policy including filing system and database of shared drive and in-house hard copies
● To manage referrals in and out of YAA
● To closely work with and support the CEO to support in their work duties
● To add participants, staff and registers of all projects to inhouse software and run reports from the system as/when required
● To coordinate and deliver inductions to new starters, ensuring all staff are DBS checked and all training certificates are updated as required
● To liaise with the CEO to ensure all staff, facilitator and contractors' contracts/SLAs are up-to-date
● To process all organisational income and expenditure and maintain and update all financial documentation accurately
● To assist and support all staff with the smooth operation of all finance matters
● To provide accounts against budgets for the Board of Trustee meeting
● Data analysis, reporting and using the data that we collect to help YAA fulfil its aims and evidence impact
This job description cannot cover every task that may arise within the post at various times and the post-holder will be expected to carry out other duties from time to time that are broadly consistent with
Person Specification
Essential
● A college equivalent qualification
● Experience in developing and implementing administrative systems
● Able to work independently or as part of a team.
● Good Organisational and administrative skills and experience
● Database experience – experience in managing and administering databases, or a willingness to learn
● Excellent time-keeper and manages own time effectively to keep to deadlines
● Ability to work calmly and efficiently whilst managing complex workloads
● Attention to detail – being able to provide accurate and up-to-date information is critical.
● A positive, solution-focussed approach and a can-do attitude towards work
● Excellent IT skills – including MS Office and particularly Excel
● Excellent Literacy and Numeracy – You will have excellent communication skills, including writing skills. You will have good attention to detail and will be able to check and proofread for accuracy. You will be confident handling numbers.
● Have good interpersonal skills and some experience of engaging with a diverse group of people, including young people.
● Working in a small team with tight resources you will be flexible and enjoy helping out with getting things done.
● Be passionate about our vision to support children and young people, committed to supporting diversity and inclusion.
● Acts on own intiative and works effectively under own direction
● A willingness to learn and develop understanding of data protection, regulatory frameworks and charitable best practice and the related implications for an arts charity
Desirable
● Trained in accounting and finance software
● Proactive, detail-oriented, creative and passionate in designing and executing processes to enhance the organisation
● Qualified or part-qualified in a recognised accounting qualification
● Experience working in a youth organisation
● Knowledge of the charity sector
● Experience of proactively contributing data to Views system with an understanding of GDPR and related policy.
Job Types: Part-time, Fixed term contract
Contract length: 18 months
Pay: £25,459.20 per year
Expected hours: 28.8 per week
Schedule:
- 4 working days
- Evening and weekend availability (working flexibility desirable due to occasional organised events/meetings)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
The client requests no contact from agencies or media sales.
We are recruiting for a full time and part time Support Worker. A great opportunity to join a small friendly team. Are you empathetic towards and have passion, a commitment to working with those who have faced multiple disadvantages in their lives. Emmaus is a supported housing project that provides work opportunities, training and a place to call home. You will support companions (residents) living and working at Sussex Emmaus.
Project info:
Sussex Emmaus is a 58 bed supported accommodation project. We offer low to medium support for those who have experienced or may be at risk of experiencing homelessness. Emmaus supports people to work their way out of homelessness, providing a home for as long as someone needs it. Emmaus works with people who may have faced multiple disadvantages. This can include but is not exclusive to: homelessness; mental health issues; contact with the criminal justice system; historical substance and/or alcohol misuse; and domestic abuse.
Emmaus is a homelessness charity with a difference, we offer a home, work and a sense of belonging. For many people who have experienced homelessness, losing their self-esteem can be the most damaging part of their experience. Emmaus provides an opportunity to work; it can be valuable in rebuilding companion’s self-esteem and self-worth.
Job Summary:
Provide support to Companions using a person-centred approach, both emotionally and practically, so they can live and work in the Emmaus Community. The role will involve using a Strength Based Practice model to encourage Companions to become resilient and fulfilled. Assist Companions to become independent and maximise their skills, where necessary accessing outside support and services. Where appropriate, in accordance with Companion requests, provide a move-on pathway that enables them to be ready to live independently.
Promote and embed a proactive approach to equality and diversity, by example and approach, with a commitment to treat all staff, volunteers, visitors and Companions with equity and respect.
Please see the Support Worker Job Pack for more information about the role, you can also find this on the Emmaus Brighton and Hove website and the Emmaus UK website.
To apply please send your CV and a covering letter, a one-page explanation of how you meet the person specification to the Community Manager, Ren Gordon, contact details are in the job pack.
The client requests no contact from agencies or media sales.
King’s College, Cambridge
Director of Development
Shape the Future of a World-Renowned Institution.
Salary: Starting salary in the region of £90,000 with scope to go beyond for a leading professional with outstanding experience and track record.
Location: Cambridge, UK
King’s College, Cambridge, founded in 1441 by Henry VI and known worldwide for its historic Chapel and Choir, is seeking a visionary Director of Development to lead its philanthropic fundraising and help shape its future.
This is an exciting opportunity to join one of the world’s most renowned academic institutions at a transformative moment in its history. Using the momentum of the visionary £100 million King’s Campaign, the new Director will develop and deliver an exciting, multi-year fundraising strategy that supports the College’s most ambitious goals - expanding access and student support, enhancing research capacity and preserving our architectural heritage.
You will bring a proven track record in major gifts fundraising, inspirational leadership and experience of cultivating deep, lasting relationships. A key member of the leadership team, you’ll engage a passionate global alumni network and forge new partnerships with individuals and organisations aligned with the College’s commitment to excellence, inclusivity, and innovation.
King’s is a community that values independent thinking, creativity, and social impact. Among our alumni are Nobel laureates, world-changing scholars, and trailblazers. At its heart, the College remains deeply committed to ensuring that the brightest students - regardless of background - can thrive.
As Director of Development, you will be elected to a Fellowship of the College, joining a vibrant, diverse and dynamic community. This is more than a job - it is a chance to have a lasting impact on an institution where education and innovation have shaped the world for over five centuries.
King’s College, Cambridge is partnering with Erin Hall-Westfall and Joanna Logan of Constellate Global Talent on this search.
Closing date: Midnight on Sunday, 25 May.
First round interviews are expected to be held w/c 16 June, with second round interviews the w/c 23 June.
Interested?
The candidate pack and details to contact us for a confidential discussion are attached.
To apply, please send your CV and cover letter via CharityJob or Institute of Fundraising no later than Midnight on Sunday, 25 May.
Please do not apply via the King’s College website. No agencies please.
Download the candidate pack and send your tailored CV and cover letter no later than Midnight on Sunday, 25 May.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is seeking an experienced Trusts, Corporate and HNW Prospect Research, to assist our Philanthropy and Partnerships team, to grow our income and paly an important part in securing funding for our vision to find a cure for all brain tumours.
Do you have the experience, drive and determination to thrive in this role?
Key Responsibilities:
- Develop and maintain a prospect pipeline providing Trusts and Corporate fundraisers and the Major Donor programme with the required number and level of prospects to meet the team's objectives and financial targets by using different tools to support you, including gift table.
- Carry out due diligence on donors and prospects to ensure donations are accepted in accordance with our Ethical and Major Giving Policy.
- Ensure the database is kept up to date with accurate and current information on prospects, contacts and ensure it is stored and archived accurately and in accordance with GDPR and Brain Tumour Research policies. Support the team’s up to date understanding of GDPR and consent recording on the database and associated processes.
- Proactively collaborate across teams to identify opportunities for prospecting, for example with Corporate, Trusts, Individual Giving and Events.
Requirements:
- Experience of researching high net worth individuals, company Directors, and/or family Trust and Foundations Boards identifying capacity, propensity and affinity to the cause.
- Ability to gather information from the public domain in accordance with GDPR, Data protection regulation, IoF and charity law.
- Experience of producing accurate, unbiased, concise snapshot research as well as more in-depth research profiles detailed reports, network mapping and analysis on donors and prospects.
- Knowledge and commitment to our aims, mission and values is desired.
- Strong understanding of due diligence, data protection and the latest GDPR and ICO updates is desired.
If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research

The client requests no contact from agencies or media sales.
Purpose of the role
To develop and deliver Brook’s Education and Wellbeing work with young people, to support and facilitate online training sessions for professionals and Parents, ensuring effective delivery against commissioned contracts as well as programmes that generate additional income for Brook. Bank Staff will facilitate training for adults, parents and carers and may be required to liaise with Social Care and Police, work within multi agency teams and coordinate Safeguarding concerns and referrals.
Essential criteria
-
Candidate must have fluent Welsh language skills
-
Willingness to travel, including overnight stays and be based in or near Wales.
-
Possession of a UK driving license and access to a car are strongly preferred.
To learn more about the role and person specification please read the attached 'role specification' which can be found on the application form.
Hours: Part-Time, 0 Hour Contract
Contract: BANK
Location: Wales
Salary: £12.56 per hour
Closing date: 31/05/2025
Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.
About Brook:
Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality.
Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health.
We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need.
Benefits of working for Brook:
- Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays
- Sick pay (from 3 up to 12 weeks fully paid)
- Flexible working
- Gratitude scheme
- Assisted purchase scheme
- Cycle to Work up to £1k
- Employee Assistance Programme (EAP)
- Long service awards
- Maternity and paternity pay
- Pension scheme – with contributions matched up to a maximum of 4%
- Training and development opportunities
- Coaching
Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.
Please note: internal applicants with live sanctions will not be considered for this role.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.
Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role.
Thank you for your interest in working for Brook.
Brook Safeguarding with Purpose
Working with People Safely. Safe Place, Safe People.
We're looking for a talented Individual Giving Manager to join our small team. The role will be responsibile for the delivery of our excellent supporter stewardship, care and retention programmes, whilst driving fundraising growth.
The Individual Giving Manager will be responsible for the development and delivery of Women for Refugee Women’s (WRW) individual giving fundraising strategy, including through a variety of income streams such as regular gifts, High Net Worth giving, corporate support, events, and legacies; to develop and deliver WRW’s support engagement journey in order to generate income from individual donors and to develop strong and long-lasting supporter relationships; to oversee and develop our stewardship retention programme; and to contribute to WRW’s overall fundraising strategy and income generation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We’re recruiting for a Head of Retail Operations for our Southern Division. In this role, you’ll be at the heart of driving success within five regions, leading a team of dedicated Regional Managers across 85 shops with around 270 colleagues.
This isn’t just about overseeing operations – it’s about owning them. You’ll have the freedom and autonomy to shape the strategy for your division, making key decisions on everything from financial performance to people development. You’ll build a values-led, inclusive culture – one where our people feel appreciated, respected and supported.
As part of the senior leadership team, you’ll play a key role in shaping the strategic direction of Mind Retail, bringing fresh ideas and driving initiatives that make a real impact. And because every pound we make in our shops helps support Mind’s mission, the work you do will have a lasting and meaningful impact.
This is a role for an ambitious leader – someone ready to take ownership, think strategically and inspire a team to do great things.
We’re looking for someone who:
- Is a natural leader, passionate about creating high-performing teams and building an inclusive culture
- Has senior-level experience leading multi-site, large-scale retail operations and knows how to drive commercial success
- Understands retail finances inside out, from managing P&L’s, to spotting opportunities for growth
- Thinks strategically, but isn’t afraid to roll up their sleeves and make things happen
- Embodies our values and behaviours
Ready to make a difference?
Join Mind Retail. Join the fight for mental health.
Due to our commitment to work/life balance, you must live within reasonable travelling distance of the division. The geography of the division covers the South East, South West, South Wales, Norfolk and Suffolk.
Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.
About our benefits
As Head of Operations, you’ll receive:
- A competitive salary of £59,753 per year
- A company car
- A strong commitment to work-life balance with a working pattern that supports this, with the occasional weekend working
- 25 days’ paid holiday per year, plus bank holidays
- Development workshops & courses, to help build your career
- Comprehensive, personalised induction programmes, tailored to your role when you join us
- A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
- Family friendly policies & enhanced pay
- A competitive pension scheme & life assurance, available to all our employees
- 25% staff discount in all Mind shops
- Access to exclusive discounts at over 160 retailers through our employee savings app
- Employee Assistance Programme
- Cycle to Work Scheme
- Interest free season ticket loan
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating an income of around £25 million per year. We have ambitious plans to grow over the next few years and we’re going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There’s never been a more exciting time to join us.
Equality, diversity and inclusion
We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator.
Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
More details
For more information and a full person specification, please review the job description.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Job Title: Customer Service Advisor (Income)
Hours: 35 hours (Full Time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £30,425 Per Annum, or if you are CIH qualified Salary: £31,175 Per Annum
Contract: Permanent
Are you ready to grow your career in a dynamic, fast-paced environment? At ISHA, we are looking for a dedicated and enthusiastic individual to join our team as a Customer Service Advisor in the Income Team. This is an exciting opportunity to be part of a thriving organisation, where you will be at the heart of delivering outstanding service and making a real difference in the lives of our residents.
Ideally you may have a background in income, understanding the importance of supporting our resident so sustain their tenancy.
We are looking for someone who has a passion for delivering excellent customer service, always striving to go above and beyond for our residents and can demonstrate strong problem-solving skills and thrives in a team-oriented, collaborative setting.
About You
You will need to have a passion for our belief that everyone is entitled to a quality, affordable safe home. You will need to be highly committed and motivated to contribute to our mission to be viewed as a brilliant housing association by our residents, stakeholders, and staff. You will act as the first point of contact for our customers, providing exceptional support and guidance, manage queries and requests efficiently, ensuring all issues are resolved with professionalism and care. You will work closely with our housing teams to ensure our services are delivered to the highest standards.
This role will play a key role in enhancing our customer journey, offering creative solutions, and driving continuous improvement.
If you are a proactive, detail-oriented individual with a commitment to providing outstanding service, we’d love to hear from you! Grow your skills, take on new challenges, and be part of a supportive team at ISHA.
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
If this sounds exciting, we want you on our team. Please do submit an application.
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
Deadline: 09:00am on Tuesday 13 May 2025
Interview: To be confirmed
Please note: We can only accept applications from candidates with eligibility to currently work in the UK.
Interested?
Please click the apply button. You will then be redirected to our website where you can find out more information and complete your application.
Once you have landed on our website, you will need to do the following in order to apply for this role:
Application Process
Please apply with your CV and a covering letter telling us: -
(a) After reading the job description and person spec, why you feel you are a great fit, and how your experience matches the skills and requirements of the role?
(b) About one challenge (ideally work related) that you have had, how you managed it, and what did you learn?
(c) What you enjoy most about working in income related environment or where you have delivered excellent customer service.
(d) When completing multiple tasks with competing deadlines, how do you prioritise?
(e) Anything else you want us to know about you.
Please note: We can only be able to accept applications from candidates with eligibility to currently work in the UK.
Applications sent without a covering letter will not be accepted.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.
No agencies please
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref: WSA-251
Are you a proactive, efficient and collaborative individual with a proven record of working in services providing administrative support in a busy, pressurised environment? Do you have experience of working in services which provide support to people who have faced adversity and disadvantage?
If so, St Giles is looking for a highly motivated Administrator to who will be part of a multi-agency team providing person-centred support focusing on holistically addressing a range of issues faced by women referred by the National Probation Service.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
Who are we?
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.
The Wise Group is a leading social enterprise working to lift people out of poverty. As an enterprise, we build bridges to opportunity for the most vulnerable in our society. Our team does this through mentoring support, employment, skills, and energy advice. Every day we support our customers into jobs, work to lift people out of fuel poverty, and help people coming out of prison to build a better future. Our work is varied and underlying everything we do is a passion and commitment for social justice and a fairer society for all.
St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Women’s Services for North Yorkshire, Cambridgeshire, Norfolk, Suffolk, and Durham. The service will provide holistic support to sentenced women in the community and those sentenced and un-sentenced in custodial settings.
About this key role
Our successful candidate will monitor and manage the receipt of referrals from Probation through the Customer Approved System (CAS) ensuring they are successfully assigned to Personal Wellbeing Coaches using the appropriate guidance and process, ensure all inputting is accurate and within agreed timescales, plus provide regular activity reports to the Personal Wellbeing Manager. You will be the primary point of contact for all enquiries, external and internal to ensure communication channels are clear and effective, while also liaising with external stakeholders (e.g. Prisons), delivery partners, spot purchase providers and other agencies to arrange appointments, referrals, and generally ensure information exchanged is done in a clear, timely and effective manner.
Developing and maintaining an Estates log and diary to ensure the team always have an approved site to meet service users in mandated locations when needed and providing administration for meetings, including bookings, invitations and minute-taking, are also vital duties.
What we are looking for
- Experience of managing a case management system including inputting data and creating reports.
- Experience of working in services providing administrative support in a busy, pressurised environment.
- Experience of working in services which provide support to people who have faced adversity and disadvantage.
- Ability to develop and maintain means by which compliance with policy and procedure can be effectively monitored and reported on including financial expenditure.
- Ability to manage their workload including prioritising tasks and communicating with colleagues where delegation or allocation is required.
- Ability to create and communicate performance reports in a variety of formats.
- Ability to input data onto Customer Relationship Management Systems accurately and within agreed deadlines.
We positively encourage applications if you have previously worked on a client-led support project, have had personal adverse experiences such as homelessness, substance misuse, debt, involvement with gangs etc. This will include experience of the criminal justice system, having served a prison sentence, or still be serving a prison sentence in a prison. You will need to demonstrate how your lived experience supports your ability to carry out the role to the benefit of the clients we work with.
Please note this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues, In addition to this, they must also undergo HMPPS vetting.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 11 p.m. on 22 May 2025 Interview date: 05 June 2025
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.