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Closing in 4 days
Cranstoun, Birmingham (On-site)
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MS Society UK, N4, London (Hybrid)
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Marie Curie, London (Hybrid)
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Page 63 of 104
Birmingham, West Midlands (On-site)
£25,630 - £30,490 per annum depending on experience
Full-time
Permanent
Job description

Cranstoun offer a wide range of services across England, including community-based and residential substance use services, supported housing, specialist services for young people and families and carers, and domestic abuse services.

Our skilled and compassionate teams work with service users, families, and communities, helping them to make positive changes. We’ve been making a difference since 1969 by combining our expertise with innovative approaches and putting people at the heart of what we do.

Our Domestic Abuse Housing Solutions Service provides housing-related support for individuals threatened by domestic abuse. We support people to find suitable alternative accommodation and emergency accommodation. We also work with key strategic partners to help address other social related issues, such as benefit/welfare reform processes, helping to maximise people’s incomes, signposting to relevant primary and secondary health care services and more.

As Housing Support Worker, the successful applicant will be expected to:

  • Process referrals according to local procedures
  • Support service users who attend drop-in sessions
  • Deliver expert advice and assistance on homelessness within a domestic abuse context
  • Undertake initial inquiries into a person’s eligibility and homelessness/threatened with homelessness status making referrals to appropriate safeguarding agencies for people with no recourse to public funds.
  • Administer housing need assessments and conduct extensive investigations to fully understand and respond to survivors housing and additional support needs.
  • Develop, update and review Personal Housing Plans (PHP) with survivors. Set out and agree on realistic tasks with the survivor and ensure the PHP remains relevant whilst homelessness prevention and relief duties are owed
  • Using effective case management skills to timely prevent and relieve homelessness. Where homelessness cannot be prevented, support the arrangement of suitable Temporary Accommodation (TA) and First Night Placements.
  • assess and manage risk.
  • maintain accurate records using a provided lap top computer.
  • understand the importance of maintaining professional boundaries.
  • ensure safeguarding protocols are followed.

Female applicants only. Due to the nature and context of the work, having the particular protected characteristic is an occupational requirement and the application of the requirement is a proportionate means of achieving a legitimate aim.

All posts are subject to an enhanced DBS Disclosure. 

Closing Date: 9 November 2025

Posted by
Cranstoun View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 27 October 2025
Closing date: 09 November 2025 at 23:30
Job ref: 1604
Tags: Advice / Information, Social Care / Development, Advocacy, Housing, Domestic Violence / Abuse, Engagement / Outreach, Homelessness, Mental Health, Substance Misuse, Social / Support Work