Jobs in billericay

We're looking for a kind, compassionate and resilient Service Manager to join our Nimrod House service in Newham.

£42,000.00 per annum, working 40 hours per week.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
As the Service Manager you will be required to successfully apply for CQC registration for regulated activity and/or registered services within 6 months of appointment. You will ensure that your teams meet all statutory requirements and that all support is delivered in compliance with CQC expectations and Look Ahead's policy and procedures. You will take responsibly for maintaining compliance with the regulations and ensure that the appropriate notifications are made where necessary.

You will be responsible for the effective management of all aspects of service delivery, including line managing the relevant front line staff as well as effectively managing all stakeholder relationships in partnership with the Head of Operations. You will lead and manage the teams ensuring that Positive Behaviour Support is embedded in the service and provide ongoing coaching and support to allow staff to effectively support customers with high needs.

Leadership Accountabilities:

- Successfully lead and motivate your team to ensure the championing and ongoing maintenance of a positive performance culture within your service
- Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution - this includes but is not limited to staff supervision, coaching, team meetings, reflective practice and training
- Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
- Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
- Responsible for managing and allocating customers to support staff (casework management)
- Where appropriate to role, carry client group specialism activities, linking in with other Managers and Heads of Operations to ensure focussed integration of specialisms across the whole organisation
- Develop and maintain excellent internal management relationships with all other Look Ahead departments and functions, ensuring sharing of best practice and supporting initiatives to improve organisational performance
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Operational Accountabilities:

- Drive business planning activities within your contract, ensuring relevant and challenging objectives are set and ongoing performance tracking, developing turn around action plans as necessary
- Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
- Develop key business relationships with all relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Have sound knowledge of the customers living in the service and be able to promote their wellbeing and quality of life
- Plan, organise and prioritise operations within your contract to ensure maximum efficiencies/utilisation of all resources
- Working with your team, lead creative and ambitious customer involvement plans across the patch and ensure successful implementation
- Lead quality visits, using Look Ahead's local indicators to monitor quality/performance, set targets and lead action plans to ensure highly rated services that reflect requirements of local funders and local and national standards
- Responsible for producing and submitting Monthly Management Reports to the Performance team, ensuring that all data gathered on local KPI's are accurate and up to date
- Drive continuous improvement initiatives across contract portfolio ensuring Look Ahead continues to set and achieves sector best practice standards and is held as a benchmark to competitors
- Within your service, ensure competent use of all relevant business IT systems and all company policies and frameworks
- Responsible for managing petty cash for the service in accordance with Look Ahead procedures
- Deliver an out of hours on-call service for region
- Ensure Look Ahead Health and Safety policies are adhered to throughout the service, to review at local level and ensure staff are competent and suitably trained
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Head of Operations Managers
- Ensure that all other Look Ahead policies and procedures are adhered to

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Please see our website for the full job description.

Role Overview:

The Talent Set is excited to be working with a leading UK charity to recruit an Interim Individual Giving Manager for an initial 3-month contract focused on campaign delivery and supporter retention.

This is an ideal role for an experienced Individual Giving professional who can confidently step into a fast-moving environment and keep high-performing fundraising programmes running smoothly during a period of transition.

Key Responsibilities:

• Lead the delivery of warm donor campaigns across channels such as direct mail, digital, telemarketing and print.
• Plan and manage campaign timelines, content delivery, approvals, and performance tracking.
• Evaluate campaign performance and apply a test-and-learn approach to improve future results.
• Collaborate on the design and delivery of donor journeys that strengthen supporter loyalty and long-term value.
• Ensure all supporter communications are engaging, accurate and delivered to a high standard.
• Line manage and support a small team of Individual Giving fundraisers.
• Foster a positive, collaborative working environment focused on continuous improvement.
• Work closely with internal teams including supporter care, insight, marketing, and compliance.
• Manage relationships with external suppliers and agencies to ensure efficient and cost-effective campaign delivery.

Person Specification:

• Proven experience managing Individual Giving or direct marketing campaigns across multiple channels.
• Strong understanding of donor retention and engagement strategies.
• Confident managing multiple projects and deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills, with experience collaborating across teams and with external partners.
• Experience in line management, including supporting development and performance.
• Solid understanding of fundraising compliance and regulation, including data protection best practice.
• A proactive, solution-focused approach with strong organisational skills and attention to detail.
• Previous experience in a charity or not-for-profit environment.
• Familiarity with donor journeys, segmentation, and insight-led marketing.
• Experience managing agency relationships and third-party suppliers.

What’s On Offer:

• A remote working pattern at a fantastic organisation.
• A day rate of £146 to £154 per-day plus holiday pay.
• An initial 3-month contract with an immediate start.  

How to Apply:

To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).

We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.

Commitment to Diversity:

The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Job Title: Family Support and Graduation Coordinator

Salary: £28,000

Working Hours: 35 hours per week

Contract: Fixed Term until 31 March 2026 (extension subject to funding)

Location: Newham office based (with some hybrid working) 

About us at the NCT

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.   

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.

NCT is committed to social justice and equity. We are dedicated to being an anti-racist charity and believe that inclusion is everyone's responsibility. Being there for every parent requires bold action to challenge inequalities. By creating inclusive spaces and services that are built on collaboration and trust, we welcome and celebrate diversity and strive to meet the needs of the pregnant women, new parents, families and communities that we serve.

As the world changes and new challenges are thrown up for parents, our charity must change too. Join us now and be part of this journey, and ensure that every parent feels connected, confident and safe. 

About the role

This post will work as part of a community partnership programme, a small team providing accessible and bespoke perinatal care including, antenatal education, postnatal sessions, peer support, counselling and practical support to women from low-income migrant marginalised backgrounds. 

The role will provide non-judgmental, compassionate and trauma-informed care to women accessing the service helping them to navigate complex needs and overcome barriers to access through a creative, solution-focused approach. Working alongside the Perinatal Programme Manager building and maintaining a network of local support services, helping to develop clear referral pathways and strong partner relationships.

To be successful in this role you will have: 

• Experience of supporting or working with marginalised or vulnerable groups and understanding the barriers they face to accessing support and an awareness of ways in overcoming them  

• Knowledge and experience working or volunteering with women and birthing people during pregnancy and early years  

• Experience working within a relevant sector e.g., maternity, children’s services, homelessness, women’s services, mental health, supporting asylum and refugee families

• A good knowledge and understanding of local support and services for the client group
• Experience in empowering women to make informed decisions about their lives and advocating for their needs and rights

• Ability to handle challenging situations and behaviour with a calm, flexible and confident approach to reach a positive resolution

• Able to work reflectively, developing an awareness of any judgements, biases or assumptions that may impact upon your work.  

What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. 

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.   We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date for applications: 10th August 2025

Interview: In person at a venue in Newham on Thursday 14th August 2025

The National Youth Agency is looking for Programme Associates

Rate: £325 per day
Remote: Home based (within the UK) with travel
Hours: You will be engaged on a flexible, as-and-when-required basis by the NYA. There is no obligation for the NYA to offer regular work, and no obligation for you to accept any work offered.

About the Role

As the National Body for Youth Work in England, we are ambitious for youth work and for young people and are determined that all young people should have the opportunity to benefit from the life-changing impact of qualified youth workers and trained volunteers.

To support our mission, the National Youth Agency is establishing a framework of Programme Associates to assist with the delivery of our work across England.

Appointment to the framework means you may be invited to contribute to projects that align with your expertise. However, inclusion on the framework does not guarantee work will be offered, nor does it imply a specific volume or frequency of engagements. Opportunities will be offered on a flexible, as-needed basis, depending on programme requirements and your availability.

Our NYA Programme Associates will deliver on key aspect of NYA programmes to external stakeholders, develop and review resources and ensure all activities are in line with both NYA and external expectations of quality and expertise.

The post will require a commitment to continuing engagement across the sector and beyond to ensure the NYA’s work is rooted in the needs of young people and youth work.

The NYA brings structure, expertise, support, and guidance to people working in and with youth work and helps shape professional and voluntary youth work practices in England and beyond.

We operate as an agile and flexible team, working at pace to maximise the opportunities that we have to make a difference to youth work and the lives of young people. We are collaborative in our approaches, engaging partner organisations to widen our knowledge and expertise in our aim to support youth sector across England.

We value diversity and strive to create an inclusive team where we embrace everyone’s unique perspectives and talents.

We are committed to an approach of planning, process and performance to underpin results, yet NYA holds relationships at the heart. We strive to ensure our funders, wider stakeholders, youth workers and young people both see and feel the positive difference that our work makes.

Our ideal Programme Associates should have the following:

• Strong understanding of one or more of the following:
• Quality practice standards
• Safeguarding in Children and Young People
• Youth participation
• Youth provision delivery methods
• Extensive experience working directly with young people across diverse settings, demonstrating a deep understanding of youth development and engagement.
• Demonstrated expertise managing youth work programmes and improving practice standards, including within Local Authority contexts.
• Project Management: Strong organisational and project management skills, with the ability to manage multiple tasks simultaneously.
• Communication: Excellent verbal and written communication skills, with the ability to convey information clearly and effectively.
• Attention to Detail: High level of accuracy and attention to detail in all aspects of work.
• Problem solving: Strong problem-solving skills, with the ability to identify issues and implement effective solutions.
• Flexibility: A flexible and agile approach to working across multiple programmes, including attending events and responding to time sensitive deadlines.
• Teamwork: Ability to work collaboratively with team members and stakeholders, fostering a positive and productive work environment.
• Time Management: Effective time management skills, with the ability to prioritise tasks and meet deadlines.
• Proficiency in Microsoft Office Suite

Please refer to our Candidate Pack for more information on the role and the requirements.

How to Apply:

Please download our applicant pack to find out more about the role and requirements.

To apply, please submit the following via our online application platform by 11:59pm on Wednesday 13th August 2025 (applications will be reviewed as they are submitted, so early submission is encouraged).

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.

A covering letter is a vital part of your application and will be assessed alongside your CV. Please use it to clearly demonstrate your suitability for the role, specifically addressing how you meet the criteria outlined in the About You section of the job description. Applicants are strongly encouraged to highlight relevant experience in the key areas listed, so we can easily understand your main skill strengths and how they align with the role.

Diversity monitoring (this is optional) and your data will at no time be connected with you or your application.

Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.

The National Youth Agency is an equal opportunities employer.

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Youth Work changes lives

Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.

We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.

REF-222816

We have an exciting new opportunity to join Icebreaker One as an Account Manager 

About Icebreaker One

We are a diverse collection of like minded people whose expertise spans policy and science, finance and engineering, data and systems—working together to tackle one of the greatest challenges of our time. We need your help.

Our mission is to make data work harder to deliver net-zero outcomes. 

The role

Contract:  Permanent - ASAP 

Location:  Remote 

Hours:  Full time (Icebreaker One works a four-day week, Mon-Thurs)

Rate:  Circa £35k 

Team

Reporting to the Head of Sales (currently fulfilled by the account management team), collaborating with the Head of Community and Sales & Stakeholder Engagement Coordinator. Work closely with the membership and account management team, programme and project managers. Liaise and collaborate across the business with product, data services and communications. 

Core Responsibilities

• Work with the account management team to identify, target and secure long term government, corporate, and private income from various sources to deliver the team target of £2m

• Support the team in the management of multiple high-level and enterprise client relationships (six-figure contracts) 

  • Build and maintain strong, long-term relationships with key stakeholders

  • Attend client meetings and take live notes, record actions and send follow up emails summarising the meeting outcomes and next steps

  • Track the delivery of actions with the account management team

• Execute strategic account development plans that align with client goals and objectives, ensuring long-term success

• Ensure the delivery of ongoing multi-year renewals, retention and client satisfaction

  • Tracking contract deadlines and working with the team to ensure renewals are submitted in good time 

  • Collaboration with Data Services, Membership and Communications teams as required for delivery

• CRM maintenance and updating to track pipeline

• Draft and deliver regular status, updates and reports 

Supporting responsibilities 

• Supporting the identification, connecting and recruitment of a diverse range of experts, members and stakeholders to join and participate in our work

• Attend daily stand ups, standing meetings and participate in regular Show & Tells

• Use insight from close engagement with partners to feed back into and evolve internal processes and documents used to support account management

• Supporting the bid team in identifying and inputting into proposals

• Socialise the Icebreaker One constellation (expert network) among teams within strategic partners

Knowledge, Skills, Experience

Demonstrable experience of

• 3-4 years demonstrable experience in a similar role

• Excellent communication and writing skills

• Excellent organisational and analytical skills 

• A proven track record of maintaining clear and ongoing communication with clients, and converting client relationships into contract renewals and new business. 

• A highly collaborative, encouraging approach with the ability to help others understand how to achieve big-picture objectives and goals

• Engaging people one-to-one effectively online and in person

• Ability to summarise findings so that they can be understood by non-experts

• Bringing together groups and individuals and uniting them with a common cause—via a range of face-to-face and virtual events, get-togethers, social media and communication forums

• Using and applying Google Suite/Workspace, Slack, social media and other tools for working remotely and in the open

• The ability to work in a fast-paced, collaborative environment

Specifics, ideally some or all of the following:

• An understanding of net-zero business and policy landscape in our sector focuses (e.g. energy, ESG, finance, built world, transport, agriculture), and Net-zero standards, frameworks, methodologies 

• An understanding of standards & licensing (e.g. Open, Shared, and Closed data)

• An understanding of governance, regulations, and approaches around data sharing (e.g. Smart Data, GDPR)

Apply today

Email a CV and cover letter/links to pages that show us what you have done, and can do, to help us achieve our mission.

Applications must be received by 0900 (GMT), 2025-08-18

As a team, we are committed to equality and creating an inclusive culture with diverse and balanced backgrounds. We actively encourage applications from everyone and will help to support you to reach your full potential and to be yourself in a working environment based on dignity, respect and mutual support. Before applying you will need to ensure you have the right to work in the UK and can provide documentary evidence of this. The role does require the applicant to be able to work within a UK time zone

If you have any queries or need any advice or adjustments at any stage of the recruitment process please contact us

Full details are available on our website 

Purpose of the post

The Engagement and Involvement Lead will engage with young people, families, schools and other interest-holders in the process of designing, delivering and ensuring the best outputs from the Adolescent Health Study, and is critical for the success of the project.  We are at the early stages of laying the foundations for this and in this new role we are seeking an experienced and passionate individual to co-ordinate and lead AHS’s cross-UK participant and public involvement and engagement activities.

This is a role that requires high levels of confidence, autonomy, enthusiasm and skill. The postholder will be responsible for delivering the project’s new Engagement and Involvement Strategy, including:  establishing and coordinating a Young Persons’ Advisory Group for AHS; developing and delivering AHS public engagement and involvement activities; outsourcing and supervising engagement and involvement activities that are better provided by external partners; scoping and advising on which routes for involvement and engagement activities are best suited to different tasks. 

Main responsibilities

Planning & strategy delivery

· Ensuring the study delivers the values and approaches set out in the AHS engagement and involvement strategy

· Planning, delivering and reporting on an ongoing, regular and important programme of engagement events and activities

· Reviewing/revising/adding to existing policies, processes and procedures to support effective working together with people and communities (such as reimbursement, compensation, making reasonable adjustments)

· Developing and implementing appropriate evaluation, monitoring and reporting of Community Engagement & Involvement

· Keeping up to date with good practice & sector advances and sharing these with the AHS team.

Practical engagement and involvement

· Developing methods to enhance engagement and involvement, and helping to build positive relationships with young people and stakeholder groups, including charities, third sector & advocacy groups

· Overseeing day-to-day planning & delivery of a high-quality engagement and involvement programme.  To include, for example:

o Managing and supporting Youth Advisors

o Recruiting and running a standing Young People’s Advisory Group (YPAG)

o Organising & delivering other ad hoc engagement activities as necessary

· Securing external partners where necessary, and managing contracts and delivery of their work across the UK

· Ensuring that any external parties (e.g. organisations, freelancers, consultants) supporting AHS’s involvement and engagement work have clear roles, responsibilities & goals

· Working with the Head of Communications to develop and manage provision of relevant information to members of the public, teachers, young people & researchers

· Keep clear records of involvement and engagement activities, ensuring results are used to inform the study and the wider research community.

Team support

• Checking for and capitalising on possible opportunities for engagement and involvement to be embedded in the work of the wider team
• Ensuring appropriate induction, training, mentoring and support is organised for the research team and communities involved
• Sharing examples of emerging good practice and CEI (Community Engagement & Involvement) impact across the research team.

Wider

• Contributing to shared learning and future sustainability as part of wider CEI communities of practice
• Acting as a key point of contact for community members and partners involved in the research
• Representing and presenting the AHS study’s engagement and involvement work to the wider research community at a senior level, including in national engagement & involvement networks as necessary.

Knowledge, skills and experience

Essential criteria

· Undergraduate degree or equivalent qualification in a relevant field

· Experience developing and delivering engagement and involvement activities with young people and other relevant interest-holders (such as parents, families, teachers and schools)

· A proven track record or professional background in working with young people – such as in youth work, counselling, mentoring, education, or a related setting

· Understanding and experience of good practice in youth engagement and involvement,  including the principles and implementation of safeguarding, data protection, and inclusive practice

· Awareness of culturally sensitive approaches and methods to be inclusive of all relevant perspectives, including  marginalised and vulnerable groups

· Experience of successful project management and ability to deliver, working independently.

· Ability to design and deliver workshops, focus groups or meetings that encourage open dialogue and collaboration

· Ability to manage a budget and report on financial activity accurately

· Ability to work collaboratively within a multi-disciplinary team, with experience of working alongside and influencing senior level professionals

· Research literacy, with a clear understanding of large UK-wide research initiatives and the various competing demands and pressures the study will face

· Excellent written and verbal communication skills - able to communicate effectively and confidently with a range of stakeholders and to summarise and report key information clearly and accurately, both verbally and in writing

· Demonstrated commitment to youth participation and the meaningful inclusion of young people’s perspectives.

· Confident using online tools (e.g. MS Teams, Zoom), and collaborative platforms (e.g. SharePoint, Microsoft 365)

Desirable criteria

· Relevant qualification in engagement and involvement

· Post-graduate degree or equivalent experience

· Understanding of key concepts and challenges in young people’s health and wellbeing and the transition to adulthood

· Familiarity with health research and data governance frameworks

· Understanding and knowledge of key potential partners across the UK for delivering youth engagement in the sector.

· Experience using digital engagement and facilitation tools for online workshops (e.g. Miro, Mural, Mentimeter, Canva, PowerPoint)

Dimensions

· This has been designed as a full-time role, although part-time work could be considered for the right candidate.

· Flexible working across several geographical locations in the UK.  Travel may be required to AHS locations and partner organisations.

· AHS is a national organisation, and our activities take place across the UK.

Application Process

This post is subject to receipt of satisfactory references, an enhanced DBS check and right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.

The closing date for this position is midnight on Sunday 17 August 2025.

Interviews are currently expected to be held during the week commencing 08 September, tentatively scheduled on Thursday 11 or Friday 12 September 2025.

Equal Opportunities Policy Statement

AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.

Values

It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.

Tell stories that matter. Spark change with every post.

At Orphans in Need, we believe in compassion, creativity, and the power of storytelling. We’re on the lookout for a creative, social-savvy Content Creator who’s ready to bring our work to life online.

Whether it’s capturing a powerful moment on deployment, crafting a post that makes people stop scrolling, or editing a short video that inspires thousands to act — this role is all about building connection through content.

What you’ll be doing:

• Running our social media channels day-to-day (Instagram, TikTok, Facebook, Twitter, LinkedIn)
• Writing, filming, editing, and designing original content that tells our story
• Planning and delivering content for fundraising campaigns and events
• Engaging with our community — responding to messages, comments, and building relationships
• Working closely with our marketing team and supporting our external ad agency
• Tracking performance and using insights to keep improving
• Staying ahead of trends and keeping our content fresh, fun, and impactful

What we’re looking for:

• A natural storyteller who knows how to turn ideas into powerful posts
• Confident with Canva, Adobe, or similar tools for editing video and visuals
• Strong written and verbal communication skills
• Experience managing social media accounts — bonus if it’s for a cause or charity
• Highly organised and comfortable juggling multiple projects
• A self-starter with creative flair and a good sense of what grabs attention
• Ideally, you’ve worked in the charity or non-profit space before
• An understanding of the Muslim community would be a real advantage, as many of our campaigns are targeted to Muslim donors.

Why join us?

You’ll be part of a passionate, purpose-driven team making a real difference in the lives of orphans and widows around the world. Your content won’t just get likes — it’ll create impact.

About Charity Right

We are a focused and passionate international food charity on a mission to free people from the devastating effects of hunger. Since our founding, we have provided over 40 million meals across 7 countries, serving those who need it most with dignity and care.

Our Mission

We believe that no child should go to school hungry. Our single-cause focus allows us to be exceptionally effective at what we do best: providing nutritious school meals that keep children in classrooms and give them the opportunity to break free from poverty through education.

About the Role

We are seeking a strategic and experienced Head of Fundraising & Events to lead the development and growth of a high-performing department focused on generating income through national and international challenge events and corporate partnerships. 
 
This is a senior leadership role with full responsibility for designing the fundraising and events strategy, building the structure and team to deliver it, and ensuring scalable, sustainable growth. You will shape the long-term direction of the department, ensure the right people and processes are in place, and play a key role in supporting the organisation’s broader income generation goals — including supporting the CEO with major donor stewardship. 
 
While the department’s primary focus is income growth through challenge events and corporate partnerships, the role also includes oversight of a small number of legacy community events and relationships ensuring continuity and reputational stewardship. 
 

Key Responsibilities: 

Strategic Leadership & Department Building 

• Develop and lead the overall strategy for the Fundraising & Events department in line with the organisation’s income growth objectives. 
• Design and build a departmental structure capable of delivering scalable fundraising through events and partnerships. 
• Recruit, lead, and manage a high-performing team, ensuring clarity of roles, effective delegation, and strong performance management. 
• Establish systems, workflows, and processes that support growth, quality, and consistency across all fundraising activity. 
• Set and monitor departmental KPIs, targets, and budgets, reporting regularly to the CEO and Senior Leadership Team.

Challenge Events Programme 

• Oversee the strategic growth and diversification of the organisation’s challenge events portfolio, building on successful formats and expanding into new areas. 
• Provide leadership and oversight of event planning, delivery, and evaluation — ensuring the team has the tools and capabilities to execute effectively. 
• Identify and guide strategic partnerships with external groups and communities that can support participant growth and event reach. 

Corporate Fundraising 

• Design and implement a new corporate fundraising strategy
• Lead the identification and prioritisation of strategic corporate opportunities. 
• Guide the creation of partnership models, engagement materials, and stewardship plans, supporting the team in execution. 
• Develop the necessary infrastructure (e.g. pipeline management, prospecting systems) for long-term corporate fundraising success. 

Major Donor Support 

• Act as a senior partner to the CEO in managing and stewarding major donors. 
• Ensure the department provides the research, briefing, and coordination required to support a best-in-class major donor experience. 

Legacy Community Fundraising 

• Provide oversight and continuity for a limited number of legacy community events, ensuring they are delivered with appropriate resource and quality. 
• Work with the Fundraising & Events Manager to assess the future viability of these events and how they may integrate with or exit from the broader fundraising strategy. 
• Maintain key relationships with mosque and school partners to preserve goodwill and support transitional planning. 

Team Leadership 

• Line manage the Fundraising & Events Manager, providing coaching, strategic direction, and performance support. 
• Ensure the team structure remains fit for purpose as event formats, income goals, and capacity evolve. 
• Delegate operational oversight of individual events and activities while maintaining accountability for departmental outcomes. 

Cross-Organisational Leadership 

• Represent fundraising and events at the senior leadership level, contributing to organisational strategy and decision-making. 
• Foster a culture of collaboration and continuous improvement across teams. 
• Uphold high standards of integrity, professionalism, and alignment with the charity’s values and mission. 

Essential Skills and Experience

• Significant experience in a senior fundraising or income generation role, including designing and delivering strategy at a departmental level.
• Strong track record of building and leading high-performing teams. 
• Experience growing and managing challenge events or mass participation programmes, either directly or through team leadership. 
• Proven ability to develop income streams, including events and corporate fundraising, from inception to sustainability. 
• Commercially minded, with strong strategic planning and budget management skills. 
• Excellent relationship-building skills and comfort engaging at senior/executive levels. 
• High levels of initiative, resilience, and the ability to lead in a remote-first environment. 

Desirable 

• Experience supporting major donor programmes or working in close partnership with a CEO or Director-level fundraiser. 
• Familiarity with charity CRMs and performance reporting tools. 
• Experience working within a faith-informed or values-driven organisation. 

Working Culture: 
We are a remote-first organisation. This role offers flexibility in working hours and location, with occasional UK travel required for key events and team meetings. You’ll be part of a purpose-driven leadership team committed to creativity, integrity, and delivering real-world impact.

Employment Type: Permanent, Full-Time 
Location: Remote Working
Reports to: CEO
Salary: £48,000 – £54,000, dependent on experience

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As the Counselling Coordinator your responsibilities would include: -

· Developing and managing a quality counselling service which meets the needs and diversity of Essex carers, and is delivered according to the standards set out in the BACP Ethical Framework

· Line managing and recruiting staff, placement students and qualified volunteer counsellors to deliver SFBT counselling interventions to carers face to face, virtually or on the phone

· Managing all referrals into the service, assessing them against the service criteria, referring on as appropriate, and managing the waiting list.

· Monitoring, reviewing and evaluating the service regularly, ensuring it’s both meeting the needs of carers and is being delivered according to the BACP Ethical Framework

· Reporting to Service Manager and provide monthly reports on delivery for contract reports

About you

To be successful in this role you will need -

· A relevant counselling qualification (BACP approved).

· Registration with BACP or other professional counselling body

· Working knowledge of social care and health, particularly as it relates to working with carers and adults

· Ability to communicate clearly both verbally and in writing.

· Excellent customer service skills to ensure client satisfaction

· Knowledge of the challenges affecting Carers.

· Competent in use of IT (Microsoft Applications Word, Excel, Outlook, Microsoft Teams, Power Bi), mobile telephony and social media platforms.

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.  

Carers First Can Offer You

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.  Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, click on the ‘Apply Now’ button to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

Interview

All successfully shortlisted candidates will be invited to interview.

Closing date: 10 August 2025 – we reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview date: Date to be confirmed

Supported Housing Services Manager

Location: Newham, E12

Salary: £45,000 - £48,000 p/a (dependent on your qualifications, skills, and experience)

Are you passionate about empowering communities and tackling homelessness head-on? The Renewal Programme is seeking a highly skilled and visionary Supported Housing Service Manager to lead our dedicated team and drive impactful change.

About us

For over 50 years, the Renewal Programme has stood alongside those on the margins of our community in Newham. We are a respected multi-service local charity committed to inspiring hope and offering opportunities for connection, growth, and progress. Our work focusses on helping people reach their full potential by providing advocacy, education, temporary accommodation, and a wide range of positive activities. We believe in treating everyone with dignity and inclusion, fostering collaboration, and empowering individuals to co-create positive change.

Your impactful role:

As our Supported Housing Service Manager, you will be instrumental in providing effective, high-quality support and resettlement services to vulnerable, single, homeless individuals. You'll lead the charge in promoting independent living, ensuring our residents gain the skills and support they need to thrive – from managing their tenancies and finances, to cooking for themselves and moving towards sustainable independence.

What you'll be doing:

• Championing excellence: Provide outstanding services to all housing clients, ensuring their needs are identified, assessed, and met with appropriate, empowering support.
• Driving performance & outcomes: Spearhead the delivery of a strengths-based support service, directly contributing to Newham Council's vision of fostering independence and wellbeing for vulnerable adults. You'll drive performance excellence by tracking and achieving key performance indicators (KPIs) related to service user outcomes, move-on rates, and tenancy sustainment, as agreed with our local authority partners. This includes overseeing the effective use of assessment tools like the Homelessness Outcome Star to tailor support and demonstrate impact.
• Leading service enhancements: Lead and contribute to exciting service improvement initiatives, including enhancing our trauma-informed supervision models, refining our casework quality assurance processes, championing resident involvement in service design and playing a key role in finalising and implementing our move-on strategy to ensure every resident has a clear pathway to independence.
• Driving financial sustainability: Maximise rental income and support clients to meet their tenancy obligations, paving the way for their independent futures.
• Leading & inspiring a team: Motivate and support your staff, build a trusting and supportive working environment, fostering a culture of best practice, proactive case management, and solution-focused approaches.
• Strategic development: Review and enhance policies and procedures to ensure our services are proactively supporting clients to achieve their goals and move away from homelessness, aligning with our strategic themes of promoting health and wellbeing, and fostering independence.
• Building strong relationships: Work collaboratively with local commissioners, other departments within the charity, housing association partners, and external agencies to deliver best value and evidence best practice.
• Ensuring safety & compliance: Uphold robust health and safety, safeguarding, and incident management practices to create a safe and progressive environment for all.

Who we're looking for

• Proven experience in managing within a supported housing service, ideally with a strong understanding of local authority contract delivery, performance management frameworks, and outcomes-based commissioning.
• A proactive leader with a passion for continuous improvement and experience in driving positive change within housing services, including developing and implementing effective support planning processes and staff development initiatives such as reflective practice.
• Strong financial management and budgetary control skills.
• Excellent leadership, motivation, communication, and interpersonal skills.
• A solid understanding of health and safety and safeguarding policies and procedures.
• Experience conducting risk assessments and utilising tools like the Outcome Star.
• Demonstrable ability to work collaboratively with local authority commissioners and  registered social landlords to report effectively on service delivery and outcomes, and ensure robust compliance with contractual requirements.
• A collaborative team player dedicated to making a positive difference.
• Someone who embodies our values of dignity, inclusion, collaboration, and empowerment.

Why join the Renewal Programme?

This is a permanent, full-time (36 hours per week) opportunity to make a tangible impact in Newham. We offer:

• A competitive salary: £45,000 - £48,000 p/a (dependent on your qualifications, skills, and experience).
• A vibrant and supportive values-driven work environment.
• Generous leave: 28 days annual leave + bank holidays.
• Great benefits: Cycle and Tech salary sacrifice schemes, employer's pension contribution, employee assistance programme and other employee perks.
• A commitment to your growth: We encourage personal development and offer opportunities such as training and mentoring.

You'll be based across our two supported housing provisions in the London borough of Newham.

Ready to unlock potential & inspire hope?

There's no closing date for this vital role – we're excited to hear from talented individuals and will be interviewing on a rolling basis. Don't delay!

To Apply

If you feel you are a suitable candidate and would like to work for Newham Community Renewal, please do not hesitate to apply.

Do you have a meticulous eye for numbers and a desire to support a great cause? We’re hiring a Finance Assistant to support the smooth and accurate financial operations of the charity, ensuring all transactions are recorded and processed in a timely manner. This role is key to helping the charity to manage its resources efficiently and transparently.

Find out more in the candidate pack on our website.

Head of Institutional Relations and Governance

About Charity Right
At Charity Right, we are a focused and passionate international food charity on a mission to free people from the devastating effects of hunger. Since our founding, we have provided over 40 million meals across 7 countries, serving those who need it most with dignity and care.

Our Mission
We believe that no child should go to school hungry. Our single-cause focus allows us to be exceptionally effective at what we do best: providing nutritious school meals that keep children in classrooms and give them the opportunity to break free from poverty through education.

About the Role

This is a newly created leadership role responsible for developing and embedding the governance infrastructure and strategic partnerships that will position Charity Right as a credible and competitive organisation for institutional funding. The Head of Governance and Institutional Relations will be responsible for cultivating relationships with institutional funders, multilateral agencies, and foundations, while also leading internal governance and capacity-building efforts to ensure Charity Right is fully prepared to secure and deliver such partnerships.

The role will build and oversee the development of international branch offices where appropriate, ensuring alignment with partner eligibility requirements and regulatory frameworks. This role is cross-functional and high-impact, sitting at the intersection of compliance, strategy, fundraising, and programme delivery.

Key Responsibilities

Institutional Fundraising & Relationship Management

• Identify and engage potential institutional funders and foundations both in the UK and internationally.
• Lead the full lifecycle of institutional donor relationships—from prospecting and due diligence through to application, stewardship, and renewal.
• Build a comprehensive pipeline of funding opportunities aligned with Charity Right’s mission and delivery capacity.
• Work closely with Programmes, Finance, and Fundraising teams to coordinate compelling funding proposals and aligned delivery models.

Organisational Governance & Capacity Building

• Lead the development and continuous improvement of Charity Right’s governance framework to meet international standards for institutional funders.
• Identify and implement structural, policy, and procedural enhancements that elevate Charity Right’s readiness to enter and sustain institutional partnerships.
• Conduct periodic organisational assessments and produce recommendations to close capacity gaps identified by funders or prospective partners.

International Presence & Localisation Strategy

• Design and oversee the establishment of Charity Right branch offices in key geographies.
• Ensure all international branches are compliant with local laws, reporting requirements, and brand/mission alignment.
• Collaborate with legal and operational advisors to manage entity registration, governance structures, and oversight models in each country.

Strategic Partnerships and Alliances

• Develop and implement a formal institutional partnering strategy.
• Identify and vet strategic implementation partners that complement Charity Right’s delivery capabilities.
• Negotiate, draft, and manage partnership agreements ensuring alignment with Charity Right’s values and strategic objectives.

Monitoring, Reporting & Evaluation

• Develop and implement a framework to monitor the performance and outcomes of institutional partnerships and funded projects.
• Ensure robust reporting mechanisms, including narrative and financial reporting, are in place.
• Regularly brief the CEO and Board on the status of funder relationships, branch development, and institutional readiness.

Essential Skills and Experience

• Significant senior-level experience in institutional fundraising, partnership management, or international development.
• Strong understanding of governance frameworks, compliance standards, and operational due diligence requirements for international NGOs.
• Demonstrated success in securing and managing funding from institutional donors.
• Experience in establishing and managing international offices, branches, or subsidiaries.
• Proven leadership skills with the ability to influence and collaborate across departments.
• Excellent written and verbal communication skills.
• Strategic thinker with strong project management and execution capability.
• Values-driven, with a commitment to transparency, accountability, and inclusion.
• Familiarity with safeguarding frameworks, donor audits, and risk registers.

Desirable Skills and Experience

• Experience working in humanitarian or faith-inspired development contexts.
• Legal, compliance, or public policy background.
• Existing network within institutional funding or global development sectors.

Success Indicators

• Institutional Fundraising & Relationship Development
• Number of institutional funder relationships established (UK and international)
• Number of funding applications submitted per quarter
• Total value (£) of secured institutional or foundation grants annually
• Application success rate (%) across funding proposals submitted
• Donor retention and re-engagement rate (%)

Governance & Organisational Capacity

• Completion and implementation of key governance policies
• Improvement in organisational assessments conducted by external funders or partners
• Internal audit readiness and compliance rate
• Number of governance or compliance gaps resolved each quarter
• Staff training or briefings delivered on governance-related improvements

International Branch Development

• Number of international entities registered or formalised in target geographies
• Time taken from initiation to legal establishment of each branch
• Compliance rate with local registration, reporting, and governance requirements
• Annual cost-to-benefit ratio of each registered branch (qualitative + financial assessment)

Strategic Partnerships

• Number of partnership MOUs or contracts formalised
• Partner performance satisfaction score
• Number of co-designed or co-delivered proposals with partners submitted per year
• Strategic alignment index – measured via internal SLT reviews

Reporting & Monitoring

• Reporting compliance rate (%) with donor reporting deadlines and formats
• Timeliness and quality score of narrative and financial reports submitted
• Quarterly internal partnership performance reports delivered to SLT/CEO
• Monitoring framework adoption rate across new institutional projects

Employment Type: Permanent, Full-Time
Location: Remote Working
Salary: £48,000 – 54,000 per annum, depending on experience
Reports to: CEO

Are you methodical, highly organised, great at juggling ten plates and glasses at the same time whilst still solving a problem that hasn’t even arisen yet? Then come and join us at the Mary Ward Settlement as our Access to Services Manager!

You are a proactive, people-focused manager with a passion for delivering exceptional service.  You will lead a high-performing team that ensures a welcoming, inclusive, helpful and efficient experience for all students, staff, and visitors.

In this pivotal role, you will oversee a dynamic advice and guidance team, ensuring that every interaction is informed, supportive and aligned with our commitment to excellence. You will be a ‘go-to’ person who ensures that activity runs smoothly with the right resources and support in place all whilst demonstrating a calm and professional approach.  

You will be joining an organisation who is genuinely warm and welcoming, who thrives on nurturing people and their growth.  You will work closely with staff who are skilled and passionate people who are a pleasure to work with.

We are a multi service charity who offer adult learning, access to free legal advice and community services that work with the most vulnerable and disadvantaged groups to build stronger communities.  Based over three sites in Stratford, Southwark and Holborn.

This is a wonderful opportunity for an individual who wants to immerse themselves in a successful, interesting and inspiring organisation. 

We very actively encourage applications that are representative of the diverse communities that we serve.