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Page 11 of 19
Public Sector
Essex (Hybrid) 16.46 miles
£24 - 29 per hour
Full-time
Contract
Job description

A well-established Housing Association in Essex is looking to take on an Income Officer for an interim period with the option of temporary to permanent.  This association has a big impact in its community and creates an inspiring, inclusive place to work.

They are looking to bring someone into their collaborative team who comes from a housing association or Local Authority background with experience in maximising income, ensuring rent collection and debt management.

Responsibilities:

  • Maximising income via recovery of all housing related debt
  • Play a critical role in helping sustain tenancies with a good knowledge ofhousing and welfare benefits
  • Understanding of court processes, and carrying out actions such as evictions
  • Provide a high level of customer service and have strong relationships with both internal and external stakeholders 

Requirements:

  • Experience working in Housing Associations / Local Authorities in roles related to income collection and debt recovery 
  • Knowledge of legislation and processes in income collection and to be able to communicate this effectively with customers 
  • Have a positive attitude towards work with and be able to work both independently, and sharing ideas with the wider team
  • Strong verbal and written skills and the ability to use various Microsoft packages 

The role offers a hybrid model with the organisation known for its inclusive and co-operative team environment. 

This role is an important position within the income team so do apply ASAP as the role is moving fast.

Posted on: 23 October 2025
Closing date: 17 November 2025 at 08:28
Job ref: 123IO
Tags: Finance