Jobs for the Health sector in bolton
Role: Fundraising CRM & Data Manager
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,400 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
Job Summary
This role will be responsible for leading & managing fundraising data, and strategic oversight of fundraising data systems and processes, managing a team to employ process efficiencies and improve data quality ensuring seamless integration between CRM systems and external platforms to drive income generation across the full spectrum of the donor data landscape and deliver fundraising operations. You’ll also lead on behalf of fundraising on CRM development and enhancement requests to support data-driven fundraising decisions and strategies.
About You
- Extensive experience working across CRM platforms (including D365 Mission CRM or similar), managing system selections, and leading CRM enhancement projects.
- Skilled in data analytics, building reporting frameworks, and using database languages like SQL, along with managing data imports and Direct Debit processes.
- Proven ability to automate processes while ensuring compliance with GDPR and data security best practices.
- Demonstrated leadership and change management experience with a collaborative approach, influencing senior leaders in complex organisations.
- Competent in Microsoft applications, including Dynamics and the MS Office suite, with the ability to work under pressure and deliver results.
- Strong interpersonal, written, and verbal communication skills, with a commitment to organisational values and attention to detail.
About the Role
- Identify opportunities to improve efficiency through automation and optimised data processes and lead the transition from manual to automated solutions.
- Develop and manage a comprehensive fundraising data strategy and performance monitoring mechanisms to support sustainable income growth and informed decision-making.
- Work closely with senior Digital, Data & Technology teams, external suppliers, and internal stakeholders to build integrated data solutions and embed insights into fundraising strategies.
- Oversee fundraising data processes, reporting frameworks, compliance with data protection regulations, and manage best practices in data handling and campaign operations.
- Lead change management initiatives, including training, documentation, and managing the Fundraising Operations Lead to ensure effective implementation of data processes and systems.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The National Rheumatoid Arthritis Society (NRAS), is the only patient-led organisation in the UK specialising in rheumatoid arthritis (RA) and juvenile idiopathic arthritis (JIA). Due to its targeted focus on RA and JIA, NRAS provides truly expert and wide-ranging services to support, educate and campaign for people living with these complex autoimmune conditions, their families and the health professionals who treat them.
1. Main Purpose of Job
To drive referrals to and use of, NRAS services from NHS relationships across the UK.
Identify, build and maintain relationships with Rheumatology and other multidisciplinary teams to ensure relevant healthcare professionals are aware of the support that NRAS provides to people with Rheumatoid Arthritis and Adult Juvenile Idiopathic Arthritis.
To work with those healthcare professionals to maximise uptake of their referrals to our services.
Attend events around the UK and online to promote NRAS Services.
Support the I&SD Director and other senior team leaders to design, develop and implement new services and to reach new audiences for existing services.
2. Business development & Strategy
2.1. Identify, develop, and secure new opportunities for NRAS services within the NHS.
2.2. Create and implement business/service development strategies to expand the service user base, and service offering within NHS Rheumatology departments and connected healthcare teams.
2.3. Analyse market trends, identify emerging opportunities, and stay ahead of industry developments to recommend strategies for further growth of NRAS services.
3. Relationship development and management around the UK
3.1. Build and maintain strong, long-lasting relationships with existing and potential referrers or influencers and healthcare providers often travelling to attend clinic/location meetings.
3.2. Act as the primary point of contact for key referring organisations, ensuring referrer satisfaction and identifying opportunities for additional services or project work.
3.3. Understand HCP needs, provide tailored solutions, and work closely with the project managers to ensure successful delivery.
4. Proposition and presentation development
4.1. Lead the creation of compelling proposals, and presentations to drive new service user volumes.
4.2. Work with internal teams to gather technical and operational input to develop competitive, high-quality proposals.
4.3. Present to referrers and influencers articulating NRAS’ value proposition, differentiators, and capabilities.
5. Project Management Oversight
5.1. Support senior/project managers in the planning and execution of projects, ensuring alignment with referrer and influencer expectations.
5.2. Monitor the progress of key projects, providing necessary updates to clients and senior management on milestones, deliverables, and performance metrics.
5.3. Facilitate communication between referrers, internal teams, and external stakeholders throughout the lifecycle of projects.
6. Monitoring and Evaluation and “market” intelligence
6.1. Monitor the rheumatology service landscape, industry trends, new regulations and innovation.
6.2. Provide insights and recommendations to leadership regarding potential strategic partnerships, services or new audiences.
6.3. Prepare regular reports on performance, development activities, and client feedback.
7. Networking & industry representation
7.1. Attend/undertake promotional relevant conferences, seminars, and networking events to build NRAS’ visibility and attract new service users
7.2. Cultivate a professional network within Rheumatology and MDT arena, leveraging connections for potential opportunities.
7.3. Cross-Functional Collaboration:
7.3.1.Collaborate with senior management to align development goals with organisational strategy.
7.3.2. Work with other departments providing insight and content used to promote our services to Healthcare professionals
8. General responsibilities
Positively promote NRAS at all times.
Support Fundraising Team with applications for funding for the Information & Support team through charitable grants and other avenues.
Undertake other duties as appropriate when required.
Person specification:
Qualifications: A-level or qualified by experience
Experience:
- Demonstrable experience working in a similar environment such as charity/public sector or pharmaceutical etc. into NHS
- Health related services experience
- Proven track record of securing new business for service delivery
- Excellent interpersonal and presentation skills
- Ability to initiate, analyse, monitor and evaluate outcomes
- Experience of delivering at a senior level.
- Experience in overseeing multiple projects with the ability to manage timelines, budgets, and expectations.
Knowledge and skills:
- Highly developed relationship development skills
- Excellent written and oral communication skills in English
- Proficient use of Microsoft Word; Excel; PowerPoint
- Ability to collaborate with cross-functional teams to ensure seamless project execution.
- Understanding of the health environment
- Understanding of Rheumatoid Arthritis and its treatment
Personal Circumstances & Attributes
- Ability to work under pressure and to deadlines
- Highly motivated and committed
- Positive outlook and approach
- Willingness to travel and work out of hours when required
- Full driving licence and car owner.
Reporting to: Innovation & Service Delivery Director
Salary: £39,000-£42,000 dependent on experience
Location: Hybrid or remote flexible working
Hours: 35 hours pw
Car driver and clean licence required.
Please send a covering letter with your application.
Please provide a covering letter to confirm how your experience to date would benefit our organisation and enable you to achieve success within this role.
The client requests no contact from agencies or media sales.
The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.
We are looking for a Digital Communications Coordinator to cover maternity leave and to support our busy Communications team.
The Digital Communications Coordinator is a key role within CLAPA, responsible for implementing our digital communications strategy to engage and inspire the UK cleft community. This role moves beyond content creation to take ownership of CLAPA’s digital communications across social and email platforms, ensuring online communications are strategic and data-driven. Working closely with colleagues across the organisation, this role supports the planning, delivery, and monitoring of campaigns that inform, support, and connect the cleft community in the UK.
This is a hands-on role suited to someone with a good understanding of digital communications and a passion for community engagement. The Coordinator will manage day-to-day digital content, respond to online enquiries, and support internal teams with their communications needs. They will also play an important part in maintaining CLAPA’s brand and voice across all channels, ensuring our communications are accessible, on-brand, and effective.
NB - We reserve the right to close applications early if we receive a high volume of strong candidates.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
You will work alongside the team to plan, develop, promote and undertake a range of events and activities, support our grant-making process and interact with external stakeholders, suporters, families and the community.
- You will liaise with grant recipients, direct beneficiaries and our grant panel judges.
- Participate in multi-organisational community events - engaging on a 1 to 1 basis with healthcare professionals, corporate agencies and members of the public.
- You will act as an ambassador for the charity in all interactions and support the charity with a wide-range of operational and administrative duties, including helping to create and distribute electronic newsletters, updating our website and customer relationship management.
Experience,Skills and Knowledge
- Experience in a customer-facing role
- Strong written and verbal communication skills
- Excellent IT skills, including experience in managing client data
- Exceptional attention to detail and a high level of accuracy in all work
- A confidence to talk to a range of stakeholders, with the ability to adapt the approach to suit the situation
- A professional and friendly manner with a can-do attitude
- A pro-active and self-motivated approach to work well independently whilst being part of a team
- Ability and means to travel around the Greater Manchester area
Desirable
- Knowledge of the makeup and diversity of Greater Manchester
- Experience of hosting or supporting events
Applicants must demonstrate how they meet the Experience, Skills and Knowledge requirements in their cover letter.
Applicants must live within Greater Manchester or within 10 miles of the border.
The client requests no contact from agencies or media sales.