Jobs in charing cross

This role will play a leadership role in delivering our ambitious policy influencing programme, helping to shape and implement influencing plans to bring about the changes needed to reduce, prevent and eventually end the need for food banks in the UK.  It will provide management and oversight to some of our strategic projects.

Role responsibilities

· Developing and implementing Trussell’s influencing strategy

Working with teams across the organisation to ensure key groups, including our community of food banks, corporate partners, churches and church-related organisations have a clear role in our policy influencing approach.

· Planning and delivering impactful public affairs activity

Ensuring systems are in place to help plan, monitor and evaluate public affairs activity and maximise opportunities to engage with key audiences, including Parliamentarians, advisers, and UK Government Ministers; and support close working with colleagues in all UK nations and regions.  Managing the development and delivery of public affairs activity to support high profile influencing campaigns.

· Building and managing strong relationships with key external stakeholders

Developing relationships, partnerships and networks to help raise the profile, credibility and influence of Trussell and our policy positions, particularly in the UK Parliament.  Representing Trussell and promoting the organisation’s policy position to key audiences, including in meetings and events with Parliamentarians.

· Developing public affairs support to the food bank community

Working closely with a small team of Network Policy and Research Officers and the Organising and Local Mobilisation team to support our community of food banks to build and maintain strong relationships with their local MPs.  Ensuring public affairs activity is well aligned to campaign strategies involving the food bank network.

· Embedding participatory approaches across our public affairs and wider influencing activity

Supporting further development of a participatory approach to policy influencing to ensure it is rooted in the lived experience of individuals affected by poverty.  This includes ensuring an ethical approach in line with our values.

· Providing advice and line management

Have line management responsibility for individuals within the team, providing pastoral and development guidance along with task management on key projects.  This includes regular 1:1s, objective setting and collaborative monitoring, and support with development needs.

Person Specification

Technical skills and minimum knowledge:

· Track record of successfully influencing politicians and key decision-makers to achieve strategic goals at different levels of government.

· Track record of delivering strategic public affairs activity based on robust evidence, from development to evaluation.

· Can explain components of effective policy influencing, including knowledge of the machinery and structure of government (UK, devolved, local) and experience of informing campaigns activity to mobilise support for policy change.

· Demonstrates a good understanding of policies that affect UK poverty and hunger.  Can explain policy motivations of main political parties and can advise on how to influence them most effectively.

· Excellent written and oral communication skills, particularly in demonstrating enthusiasm and experience when communicating complex topics to non-specialist audiences.

· Experience of line managing, including dealing with performance issues and supporting team development.

Behaviours and competencies:

· Works collaboratively, managing challenges in a constructive manner

· Balances competing priorities and work to tight deadlines

· Demonstrates a dedication to the values of Trussell

· Demonstrates empathy for people from disadvantages, marginalised or socially excluded backgrounds

· Role models inclusive behaviour, values and leadership

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.

Job Description:

Job Purpose:

The Family Advocate will provide trauma-informed specialist support to women in the community and in prison who are at risk of losing custody of their children/have already experienced child removal. This role will also upskill colleagues, and work with Children’s Social Care teams to improve the response to women impacted by the criminal justice system.

Key Responsibility Areas 

1.      Provide high-quality, trauma-responsive support to women in contact with the criminal justice system, who are at risk of experiencing/have experienced child removal. 

2.      Provide expert advice and support to colleagues, including upskilling through information and training sessions on Children’s Social Care and family court processes, and increase Children's Social Care teams' knowledge and understanding on women in the criminal justice system.   

3.      Develop effective relationships with key stakeholders, such as Children’s Social Care, probation, prison, to ensure a collaborative approach to women’s needs. 

4.      Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP policies.

Prospectus are excited to be working exclusively with our client to help them recruit for their first Interim Fundraising Director. The NGO was founded in 1993, as the UK network for organisations working in international development. They unite and support a diverse network of over 365 civil society organisations to help eradicate global poverty, inequality and injustice. They work to influence governments and policymakers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships. They also support the sector to decolonise and become more anti-racist and locally-led.

This role is offered on an interim part-time 12 months contract basis paying a salary of circa £85,000 (0.4 FTE) pro rata with flexible remote working arrangements and occasional meetings at their London office.

The post-holder will support the organisation's secure the next phase of their large grants and to identify and engage with new and existing funders to diversify their funding sources. They will combine coordination with building strong relationships and supporting the organisation's managers and leaders to secure their funding into the future. The post holder will lead an informal team of staff drawn from across the organisation and work closely with the CEO and Directors to establish and maintain relationships with key donors. They will also play a key role in upskilling and developing staff capacity to fundraise within the organisation and coordinating their efforts.

They are looking for a candidate with significant existing relationships and networks amongst the major donors likely to fund the organisation's work. They are looking for someone with demonstrable experience in bringing teams together to submit bids, overseeing active funder management and finding the best relationships from which to secure funds.  The ideal candidate will have a track record in fundraising from major donors and a strong interest in and understanding of the international development sector and the role of networks within that sector.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Firas El Dib at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

An exciting opportunity has arisen for a Press and Public Relations Officer to join a respected professional membership body. This is a full-time, permanent role within the Communications team, focused on increasing national media coverage and raising the organisation’s public profile in line with its strategic goals.

Key responsibilities of the role:

• Develop and deliver proactive media plans to promote key organisational priorities across print, broadcast, online, and social media
• Draft high-quality press releases, articles, and statements to drive national media attention and showcase the organisation’s impact
• Respond promptly to media enquiries, including handling sensitive or critical coverage to protect and enhance the organisation’s reputation
• Provide strategic media advice and briefing materials to senior leadership, including key spokespeople and executives
• Contribute to the production of internal and external communications, including a member magazine
• Build strong relationships with journalists, commentators, and media influencers to raise the organisation’s voice within the sector
• Work closely with digital and social media colleagues to ensure consistent messaging across platforms
• Monitor media coverage, prepare regular impact reports, and identify opportunities for media engagement
• Take part in the out-of-hours media rota, providing responsive media handling support during evenings, weekends, and public holidays

Ideal candidate profile:

• Background in journalism, public relations, or media communications, ideally within a charity, health, or membership-based organisation
• Demonstrated experience of delivering PR campaigns and managing crisis communications
• Exceptional writing skills and the ability to produce compelling content tailored to a variety of audiences and channels
• Confident communicator who can advise senior stakeholders and represent the organisation to the media
• Strong understanding of the media landscape and how to generate positive coverage
• Able to manage multiple projects under pressure with attention to detail and clear prioritisation
• Proactive, strategic thinker who brings creativity to campaign planning and execution
• Comfortable collaborating across teams and departments to identify stories and share consistent messaging
• Familiar with monitoring tools and evaluation of media impact

Location: Central London

Salary: £39,000

Working hours: Full-time

Working pattern: Hybrid

Contract: Permanent

This vacancy is being actively shortlisted, so early applications are encouraged. We are an equal opportunities employer and welcome applications from all backgrounds.

Prospect Research Officer
Our client is an astounding group of professionals who believe that people’s sight matters. They have ambitious growth plans to increase the investment they are able to make in life changing eye health by supporting the work of a specialist eye hospital and its academic partner and funding innovative research, equipment, patient care and training through the delivery of innovative programmes of fundraising work. The team is looking to appoint a prospect research officer and Prospectus is leading the search. This role is offered on a 0.6 FTE basis.

Prospect research officer
Permanent
Hybrid
Part time, 0.6 FTE
£37,414-£43,650 FTE

The prospect research officer will develop and maintain a healthy prospect pipeline in order to provide the philanthropy team with an appropriate number and quality of qualified prospects across individuals, corporate, and trusts and foundations. The officer will produce insightful background research on current and prospective donors using financial, biographical, corporate and philanthropic information from trusted sources and compliance with GPDR and data protection laws. Reporting to the prospect research manager, they will regularly review the prospect research strategy in response to changing internal requirements.

The selected candidate will have experience with and understanding of the principles of philanthropy, fundraising practices, donor motivations and wealth indicators and will have experience of conducting structure background research on HNWIs, company Directors, and/or family Trust and Foundation Boards. This person will also have experience of producing accurate overview research on donors and prospects and will have the ability to help manage systems to support prospect pipeline management.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
 
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Prospect Research Manager
Our client is an astounding group of professionals who believe that people’s sight matters. They have ambitious growth plans to increase the investment they are able to make in life changing eye health by supporting the work of an eye specialist hospital and its academic partner and funding innovative research, equipment, patient care and training through the delivery of innovative programmes of fundraising work. The team is looking to appoint a prospect research manager and Prospectus is leading the search.

Prospect research manager
Permanent
Hybrid
£52,219-£60,922

The prospect research manager will be responsible for defining, articulating, implementing and delivering the prospect research strategy. They will line manage two part-time prospect research officers and a part-time prospect research assistant and will ensure the charity builds its prospect pipeline to drive income growth in support of the charity’s strategic priorities. Working collaboratively with the wider team to provide due diligence, the manager will be responsible for fundraising systems and will lead on the charity’s best practice and compliance with fundraising data regulation.

The selected candidate will have significant experience of managing a prospect research function and will have a thorough detailed knowledge of the voluntary sector. You will have excellent research skills in major gifts fundraising with demonstrable experience in identifying and researching prospects at the six and seven figure levels. You will have the ability to interpret financial data and translate that data into actionable insights.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
 
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Social Media and Digital Officer

Location: Hybrid/Remote
Department: Policy, Campaigns & Communications
Salary: £32,580
Hours: 35
Job Type: Full time
Contract Type: Permanent
 
About the Role
 
Our client are looking for a proactive and creative Social Media and Digital Officer to join their small but mighty team . As part of their Policy, Campaigns and Communications team, you’ll play a key role in growing their brand, raising awareness of their campaigns and supporting their influencing work. You’ll lead on community management and paid and organic content across all their social channels. You’ll help them reach more young people and create a supportive and inclusive community for them in their online spaces. With a new ambitious strategy and bold rebrand, it’s a great time to join them. If you’re always the first to jump on a TikTok trend, have a talent for creating high-quality, mobile-first video content, and are passionate about making a difference, we’d love to hear from you.
 
As an organisation serving children in care and care leavers, we’re keen to receive applications from people with experience of care and recognise the importance of having care-experienced staff within their team. They are also actively seeking to bring diversity of perspectives and experience, and especially welcome applications from people from racially minoritised communities.
 
Our client is committed to tackling systemic racism and providing an inclusive, equitable workplace. They recognise that embedding equity, diversity and inclusion principles is an ongoing journey and one which they are determined to invest in.
 
Equity, Diversity and Inclusion
 
As an organisation serving children in care and young care leavers they are keen to receive applications from people with lived experience of care. They are actively seeking to bring diversity of perspectives and experience, and especially welcome applications from those from racially-minoritised communities. They ask all applicants to fill in an Equity and Diversity Monitoring from to better understand the diversity of applicants. This is anonymous and cannot be connected with your application.
 
How to apply
 
Our client asks interested applicants to answer several competency-based questions.
 
Your application and answers will be reviewed anonymously to ensure fairness and help remove bias from the application process. You’ll need to send them your CV but it will only be considered if you score well as part of the anonymous review.
 
To apply for this role, you will need to:

• Provide us with a copy of your CV;
• Answer the questions below in no more than 400 words per question, providing relevant examples to demonstrate how you meet the skills and experience required;
• Complete the Equity and Diversity Monitoring Form (this is not compulsory but the information is very useful to them).

 
Please also tell them if there are any reasonable adjustments, they can make to assist you in your application.
 
The deadline for applications to be received is the 6th June @ 11.59pm.
 
Interview details:

Interviews will have two parts:

• A session with young people;
• A panel interview with Charities staff.
• Interviews may be held virtually using a video calling app (Microsoft Teams or Zoom) or in person at our location in Central London. If access to technology/WiFi is difficult for you, please contact us so they can assist in making suitable arrangements.

 
Our client also wants to ensure fairness in all of their interviews so all successful shortlisted candidates will be sent the interview questions in advance.
 
Interviews will take place:
 
Young people’s panel: 25th June 2025
Staff panel: 30th June 2025
 
Please Note

All applicants must have a Right to Work in the UK. Although the role is hybrid, they are unable to offer work visas or sponsorship for any candidates based outside of the UK.
 
Our client is proud to be a Living Wage Employer. They are committed to #ShowingTheSalary. Their roles are #OpenToAll
 
Benefits: Real London Living Wage Employer; Generous Annual Leave Scheme; Flexible working; Pension Scheme; Life Insurance Scheme; Health Cash Plan; Access to a Rewards and Benefit Platform; Signatory of Halo Code; Disability Confident Employer; Employee Assistance Programme available 24/7; Fostering Friendly Employer; Support for Team Members with lived experience; Access to Virtual GP
 
REF-221714

MiD Mediation and Counselling is looking for an experienced and dynamic Executive Director to be responsible for leadership and management of this busy charity that runs mediation and counselling for families that have separated or divorced. 

Relationship breakdown or separation can be painful and distressing for all concerned.  The charity plays a vital role in supporting families when they are going through some of the most challenging and stressful times in their life and we can help make a difference and find a positive way forward for these families. The organisation offers family and neighbourhood mediation and counselling for adults and children aged 4-18 as well as family therapy. 

Key responsibilities of the role include:

Overseeing and leading the admin team, mediators and counsellors

Generating income to support the charity

Reporting to the Board of Trustees, funders and Legal Aid Board

Budget management

We are looking for someone who is committed to helping adults and children involved in a family breakdown and the successful candidate will need extensive experience of income generation, marketing, organisational and people management plus a strong track record of strategic leadership and planning.

MiD has been running for over 35 years and is affiliated to National Family Mediation and the Family Mediation Council and holds a Legal Aid Agency contract for publicly funded family mediation.

This role is office based in Hampton Hill.

 Job Title: Head of Governance

 Salary:£83,000 per annum inclusive of OLW and MS this represents band I

 Location:   Gilwell Park (Hybrid), Chingford, London. 

 Contract Type: Permanent 

 Working Hours: 35 hours per week

The Head of Governance will ensure that the organisation (including subsidiaries) has robust and effective governance in place which complies with statutory requirements and good practice in relation to company and charity law and charity governance. They will be a key strategic leader, expected to lead the development and improvement of governance at The Scouts.

The post holder will provide strategic leadership of the governance, and associated functions, supporting the Executive Leadership Team (ELT) to proactively and effectively lead and manage the organisation to operate efficiently at its best. They will also be a natural collaborator, working with key stakeholders such as The Head of Legal to provide high level technical advice to members of the Movement and TSA staff concerning governing documents and key decisions, whilst also supporting effective governance at headquarters.  

Key Responsibilities:

• As a key senior leader in the charity, and critical support to The Board of Trustees, provide strategic leadership for governance and its development at The Scouts
• Design and implement a strategic plan for the Governance function to meet the needs of the organisation
• Ensure that all legal vehicles across The Scout Association comply with all regulatory requirements and remain compliant with changes in charity law and the wider regulatory environment
• Work closely with the Head of Legal to ensure legal, regulatory and statutory compliance, and in particular that appropriate legal advice and guidance is applied to The Scouts decision making and governance processes, wherever, appropriate

Skills and abilities:

• A highly competent leader with a clear vision
• A very effective communicator, orally and in writing
• A leader who can design and implement organisational change and improvements working across variety of stakeholders
• Ability to create and maintain excellent relationships with staff, volunteers and stakeholders across all levels both internally and externally.

Benefits:

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• 28 days holiday and going up to 32 days after 2 years’ service
• Flexible working hours
• Work in a way that suits you, your role and your department

For more details about the Scouts and our great benefits: 

Closing date for applications: 23:59pm Sunday 15th June 2025

Telephone interviews will be held w/c 23rd June 2025

Interviews to be held w/c 30th June or w/c 7th July 2025 - date to be confirmed

Click ‘Apply’ now to apply for this fantastic role!!!!!!

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.  

• Salary: £54,281 FTE (Outside London); £58,195 FTE (London)
• Hours: 35
• Contract Type: Permanent
• Location: Homebased with some travel
• Closing Date: 3 June 2025
• Interview Dates: 12 & 13 June 2025

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

At Young Lives vs Cancer, we have our own unique role to play in reaching the North Star. We know our strengths and where we can have the most impact to best support children and young people with cancer. Within our new strategy ‘The Time is Now’ we set out four strategic ambitions, the first stating we will continue to be a major service delivery provider: offering high quality, impactful services. We are proud to lead the way in delivering high-level, psychosocial support and accommodation services throughout cancer treatment, end-of-life, and bereavement and we want to ensure our investment in this area is optimised to make sure we always provide the tailored support that children, young people and families need and that our services remain relevant.

You will be joining an established operational leadership team who are committed to continuous service improvement. Service Managers play a key leadership role in the management and development of a region, which is made up of three social work teams located alongside Principal Treatment Centres which are Leeds, Newcastle and Sheffield. Your responsibilities will include delivering service standards, and compliance. You will interface with NHS stakeholder colleagues to promote effective governance and multi-disciplinary relationships with a focus on smooth referral pathways. The team meets weekly to discuss management of the overall service-this effectively allows all team members to play an active role. In addition, to your designated region you will have a lead area of responsibility-this will be Deputy Safeguarding Lead. This role works closely with the Head of Safeguarding to ensure effective management of safeguarding across the charity as well as spanning workforce development and the promotion of best practice.

This position has four direct reports, 3 Team Managers and one Regional Service Coordinator, the latter provides support to the Service Manager and regional teams.

We actively invest in your development and set clear expectations about deliverables and culture. We are looking for someone who is committed to best practice and responsiveness to the needs of children and young people. You will need to be a confident relationship builder, with a track record in social work management. This post requires registration with a professional social work body and criminal record checks.  

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

• Senior operational leadership, implementation of service objectives with responsibility for managing practice, people, budgets compliance and DEIB in a designated area. 
• Ensuring the safety of children and young people, staff, volunteers and services. 
• Managing and developing stakeholder relationships particularly with NHS colleagues. 
• Developing team culture in line with organisational values ensuring staff are motivated, supported and developed. 
• Have the Lead Service Manager role for Safeguarding.

What do I need? 

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• Qualified and registered Social Worker with management experience in social care services for children young people and families.
• Experience of working in partnership with young people and their families.
• Evidence of experience of collaborative interagency working and managing strategic stakeholder relationships
• Understanding of oppression and the barriers that marginalised people face, and strong commitment to deliver anti-oppressive practices 
• Current knowledge of relevant legislation, national policy and guidance in health and social care 
• Highly skilled communicator with professionals and partner organisations; young people and their families with evidence of collaborative working.
• Ability to develop, motivate and empower staff and develop high performing teams whilst offering skilled support and management of performance.
• You will be expected to role model behaviour by caring deeply about your staff’s wellbeing, encouraging feedback and challenging constructively  
• Proven ability to be innovative and solutions-focused in the face of challenges.
• You take ownership of your personal development, and that of your direct reports .

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

#ShowTheSalary #NonGraduatesWelcome

Location: Home-based, with occasional travel to Respect’s office at Voluntary Action Islington (VAI), 200A Pentonville Rd, London N1 9JP or other meeting locations including staff meetings twice a year

Responsible to: Head of Helplines

Salary: £18.69 per hour (For those living in London, £20.50 per hour)

Hours: 3 hours fixed per month and additional ad hoc hours where required due to service needs; operating hours are Monday – Friday, 9am – 5pm

Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding.  Please note that there are 3 part-time positions available for this role.

Benefits:

• Friendly and collaborative working environment
• Remote working 
• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees) 
• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution) 
• Enhanced maternity, adoption and paternity pay 
• Occupational sick pay depending on length of service and pro-rata for part-time employees.
• Access to Employee Assistance Programme 
• Access to staff discounts

Closing date: 9th June 2025, 17:00

Interviews to take place: 25th June 2025. These will be held in-person at the VAI address above

About the role:

Respect is seeking two Helplines Advisors to provide support to male victims of domestic abuse on the Men’s Advice Line and perpetrators of domestic abuse on the Respect Phoneline.

You will support service users by phone, email and webchat, providing emotional support, practical advice, information on the available options, and signposting to other services. As well as work with male victims and perpetrators of domestic abuse in ways that support them to increase safety and reduce harm, as described in the Models of Work and relevant policies and procedures.

About you:

• An understanding of the nature of domestic abuse and its effects on victims, in particular male victims
• An understanding of the help-seeking barriers for male victims of domestic abuse 
• An understanding of the reasons why perpetrators use abusive behaviours towards partners in relationships 
• Experience of providing information, advice, and support by telephone, email and webchat in a helpline environment 
• A commitment to anti-discriminatory practice and an approach that centres survivors, in particular Black and minoritised survivors.

About Respect 

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.

How to apply 

You must download an application form from Respect's job page, and submit to our operations department in word doc. format only, please. 

For an informal discussion about the role, please contact our HR Team directly. 

Closing date: 9th June 2025, 17:00

Interviews to take place: 25th June 2025. These will be held in-person at the VAI address above
 

Location: Home-based, with occasional travel to Respect’s office at Voluntary Action Islington (VAI), 200A Pentonville Rd, London N1 9JP or other meeting locations including staff meetings twice a year

Responsible to: Head of Helplines

Responsible for: Helplines Advisors and service

Salary: Point 36-39 £38,349.28 - £41,585.25 (a London Allowance of £3,299.00 will be applied to employees who live in London

We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure. 

Hours: 35 Hours per week; Monday – Friday 9am – 5pm

Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding.  Please note that there are two full time positions avaialble for this role.

Benefits:

• Friendly and collaborative working environment
• Remote working 
• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees) 
• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution) 
• Enhanced maternity, adoption and paternity pay 
• Occupational sick pay depending on length of service and pro-rata for part-time employees.
• Access to Employee Assistance Programme 
• Access to staff discounts

Closing date: 9th June 2025, 17:00

Interviews to take place: 25th June 2025. These will be held in-person at the VAI address above

About the role:

Respect is seeking two Helplines Team Leaders. You will be the main point of contact for the team of Advisors and provide line management support along with other focused meetings that guide their work with service users.

You will manage concerns raised by Advisors and make decisions on safety actions, and deal with complaints. You will oversee the implementation of a rota system that maximises resource capacity at peak call times to meet high demands. Work collaboratively with partner agencies that deliver programmes of support for both male victims and perpetrators, and set up signposting and referral processes that supports our work.

About you:

• At least two years’ experience of working on complex cases in a multi-agency environment and working with other professionals/agency to manage risk and safeguard vulnerable adults and children 
• An understanding of the root causes of domestic abuse, both individually and societal, and its effects on victims, in particular male victims 
• An understanding of the help-seeking barriers for male victims of domestic abuse 
• Ability to lead a team using motivational strategies that inspire and create a positive working atmosphere
• A commitment to anti-discriminatory practice and an approach that centres survivors, in particular Black and minoritised survivors.

About Respect 

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.

How to apply 

You must download an application form from Respect's job page, and submit to our Operations Department in word doc. format only, please. 

For an informal discussion about the role, please contact our HR Team directly.

Closing date: 9th June 2025, 17:00

Interviews to take place: 25th June 2025. These will be held in-person at the VAI address above
 

Location: Home-based, with occasional travel to Respect’s office at Voluntary Action Islington (VAI), 200A Pentonville Rd, London N1 9JP or other meeting locations including staff meetings twice a year

Responsible to: Head of Helplines

Salary: Point 31-34 £34,016 - £36754  (a London Allowance of £3299 will be applied to employees who live in London)

We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure. 

Hours: 35 Hours per week; Monday – Friday 9am – 5pm

Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding. Please note that there are two full time positions available for this post.

Benefits:

• Friendly and collaborative working environment
• Remote working 
• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees) 
• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution) 
• Enhanced maternity, adoption and paternity pay 
• Occupational sick pay depending on length of service and pro-rata for part-time employees.
• Access to Employee Assistance Programme 
• Access to staff discounts

Closing date: 9th June 2025, 17:00

Interviews to take place: 25th June 2025. These will be held in-person at the VAI address above

About the role:

Respect is seeking two Helplines Advisors to provide support to male victims of domestic abuse on the Men’s Advice Line and perpetrators of domestic abuse on the Respect Phoneline.

You will support service users by phone, email and webchat, providing emotional support, practical advice, information on the available options, and signposting to other services. As well as work with male victims and perpetrators of domestic abuse in ways that support them to increase safety and reduce harm, as described in the Models of Work and relevant policies and procedures.

About you:

• An understanding of the nature of domestic abuse and its effects on victims, in particular male victims
• An understanding of the help-seeking barriers for male victims of domestic abuse 
• An understanding of the reasons why perpetrators use abusive behaviours towards partners in relationships 
• Experience of providing information, advice, and support by telephone, email and webchat in a helpline environment 
• A commitment to anti-discriminatory practice and an approach that centres survivors, in particular Black and minoritised survivors.

About Respect 

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.

How to apply 

You must download an application form from Respect's job page, and submit to Operations department in word doc. format only, please. 

For an informal discussion about the role, please contact our HR Team directly 

Closing date: 9th June 2025, 17:00

Interviews to take place: 25th June 2025. These will be held in-person at the VAI address above
 

About Refugee Action Kingston

At Refugee Action Kingston (RAK) we're dedicated to helping the successful integration of refugees and people seeking asylum into the local community. With over three decades of experience, we provide a comprehensive range of services including welfare support, immigration and legal advice, education, counselling, and career guidance.

RAK employs 15 staff and currently has nearly 200 volunteers. In 2023/24 more than 2,000 people benefited from our services

What we can offer you

· Work in a highly respected organisation punching above its weight – providing quality support to over 2,000 individuals and families a year

· A friendly and supportive environment, with an experienced team of professional teachers, counsellors, solicitors and advisers and a dedicated team of experienced volunteers

Opportunities for flexible and hybrid working

· Real potential for a creative thinking individual to build on and shape a dynamic responsive programme

Our values

· Empathy: we put ourselves in the shoes of those we work with.

· Enterprise: we're innovative and resourceful in our approach to supporting refugees and people seeking asylum.

· Empowerment: we strive to empower our clients, helping them achieve their aspirations.

Role overview

The main duties of the post

· Overall strategic development and management programmes for adults at the Community Hub

· Collaborative work with and engagement of project partners and other agencies in the borough

· Ensuring Monitoring and evaluation takes place

· General responsibilities within the organisation

1. Overall strategic development and management of the Community Hub Programme

Manage and develop the Community Hub providing activities, personal development opportunities and information for refugees and people seeking asylum.

Line manage ESOL Coordinator with supervision and appraisals supporting their CPD

Work with the ESOL Coordinator and volunteers to develop activities and client engagement within the project.

Plan and ensure delivery of short courses, workshops and events either in house or facilitated by partners.  Promote local activity and encourage client participation in line with the requirements of the Big Lottery funding.

Oversee project activities in all venues ensuring practical and active implementation of all policies and procedures, particularly Health and Safety, Risk Assessments, and Safeguarding 

Work with Volunteer Coordinator to support and supervise volunteers to a high standard.

Manage Venue bookings

 

2. Collaborative work with and engagement of project partners and other agencies in the borough

Source and work with project partners on successful delivery of activities and events within the project and promotion of wider activities in the borough

Build relationships to facilitate client progression and promote the organisation

Work with the volunteer coordinator to use local networks and food resvue partnerships to ensure the provision of Food and refreshments

3 Monitoring and evaluation

Ensure up to date records are maintained on the RAK database

Maintain and further develop Monitoring and Evaluation, recording participation and achievements implementing rigorous consultation processes for all participants, regular surveys and clients focus group activities

Prepare reports for the funders

4 General Responsibilities within the organisation

Team responsibilities including attending staff meetings, dealing sensitively with service users and facilitating internal and external referrals.

Work within the team to deliver a holistic service for clients.

Work within the team to undertake duties to ensure a clean and safe working environment.

Represent RAK at external meetings as agreed with the CEO, attend training, keep

up-to-date with changes in the asylum system.

Undertake any other duties that may reasonably be required.

 

Please note the duties outlined in this Job Description may be reviewed and amended from time to time.