Urban Saints (formally known as Crusaders) equips youth leaders to disciple young people in today's changing world. Our vision is to see every young person given the opportunity to explore faith, wherever they are.
About the role
As our Support Care Coordinator, you will be the friendly and professional first point of contact for our valued Crusaders Associates, those who have been on the journey with Urban Saints since we were known as Crusaders. You’ll play a key role in delivering exceptional supporter experiences. Your work will help continue and build lasting relationships that inspire ongoing support for our mission from those who have journeyed with us over many years.
You'll be responsible for:
- Responding to associate enquiries via phone, email, and post in a timely, warm, and professional manner, with empathy and attention to detail throughout.
- Listening and responding to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships.
- Developing a programme to regularly thank donors for their support.
- Ensuring supporters feel valued and appreciated.
- Maintaining accurate supporter records on our CRM system, ensuring compliance with GDPR.
- Working closely with the Head of Development to ensure consistent messaging and supporter journeys.
Location
The role is home-based with regular travel required to visit supporters and to supporter events across the UK.
Please note, it's a requirement of the role that you have a UK driving licence and access to a car.
Working Hours
We're happy to receive applications for those looking for part-time and full time hours. We'd want a minimum of 22.5 hours and up to a maximum of 37.5 hours a week. Candidates invited to interview will be asked about the specifics of what they would want their working pattern to be.
About You
We’re looking for a compassionate and highly organised individual who excels in building meaningful relationships and delivering exceptional supporter care. You will have experience of working with supporters, or in a donor relations role, and be an excellent communicator.
This post is subject to an Occupational Requirement that the post holder is a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010.
How to Apply
Please fill out our application form which you can find on our website. The closing date for applications is Friday the 24th of October at Midday.
The client requests no contact from agencies or media sales.
Thank you!
Are you a people person with recruitment and mission experience who can help others discern whether they could serve God with Wycliffe?
Wycliffe Bible Translators currently have around 300 mission partners around the world. But 1.5 billion people are still waiting for a Bible in the language they know best. So we’re looking to grow our number of new mission partners to meet this challenge!
You’ll work in a small friendly mobilisation team, alongside another mission mobiliser, and be comfortable talking to individuals, giving presentations, and using online tools to attract potential enquirers to our mission.
- Salary: £30,000 (pro-rata) + benefits
- Location: Home based or the option of a desk at our office in Oxford
- Terms of appointment: Part-time (up to 22.5 hours per week). 2 year fixed term contract with the potential to become permanent
- Closing date: Monday 20 October 2025 at 9am
- Interview date: Interviews will be held in Oxford on Wednesday 29 October 2025
Key responsibilities:
- Liaising with enquirers
- Enquirers events
- Producing enquirers materials
- Bringing innovation and new approaches to mobilisation
Benefits include:
- 33 days’ annual leave, including bank holidays
- Competitive contributory pension scheme
- Employer pension contributions up to 7.5%
- Fully employer-funded life assurance
- 24/7 employee assistance programme for emotional and practical support
- Tax-free home-working allowance
- Family-friendly employer
- Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
- Hot-desking facility at Oxford office
- Fully paid-for professional development opportunities.
It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement.
Visit our careers site to apply.
Registered Charity
51 - 100
A world where everyone can know Jesus through the Bible
The client requests no contact from agencies or media sales.