Jobs in clapham town, greater london
About the role
Here at Joseph Rowntree Foundation, we are on the lookout for a Learning and Impact Lead – someone to help the Movement Effectiveness team and our network of partners to better understand how change happens and to demonstrate the impact and effectiveness of our programmes. You will create and deliver learning frameworks, capture and promote insight from their experiences, and identify how our resources; time, money, knowledge and being relational can make a difference in the world.
This is an exciting new role, and you will lead JRF’s strategy for learning and impact measurement across narrative change, movement building, and community organising initiatives and embed a culture of reflection, learning, and adaptive practice within JRF and among our partners.
Acting as a thought leader in the sector, sharing insights and innovations in impact measurement and evaluation with external stakeholders, you will work with colleagues to evaluate the effectiveness of storytelling and strategies in shifting public narratives about poverty and inequality.
About you
We are looking for someone who has proven expertise in designing and implementing learning and impact measurement frameworks, particularly in one or more areas of narrative change, movement building, or community organising. You will have experience working with marginalised communities and a commitment to centring their voices and lived experiences in evaluation processes. With strong leadership experience, with the ability to inspire and manage diverse teams and stakeholders, you will have an in-depth understanding of systems change approaches and the complexities of measuring long-term, non-linear outcomes.
You will be a strong communicator with excellent interpersonal and communication skills, with the ability to engage and influence diverse audiences and a passion for social justice and alignment with JRF’s mission and values. With excellent qualitative and quantitative research skills, including participatory evaluation methodologies, you will have a track record of producing high-quality reports, briefings, and presentations that drive learning and decision-making.
How to apply
If you share our passion and this role sounds like you, then we’re looking forward to hearing from you.
Please submit your CV and supporting information via our website.
The closing date for applications is 7th August 2025.
Interviews will take place week commencing 1st September 2025.
We reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Additional Information
Applications are welcome from all, regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socioeconomic background.
We positively encourage applications from people from marginalised backgrounds, including but not limited to those with experience of living in poverty.
We are committed to being an anti-racist organisation and operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.
At JRF we’re at our best when we’re continually building on trust, showing we care and making a difference – and hope others will do the same. So, for those roles which allow it, we’re developing a more blended approach to how and where you work. This means you can expect to work flexibly between the office and home (with an expectation of two days a week in your home office).
We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We shall also offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.
If you have any additional needs and need reasonable adjustments to be made to the interview process, please let us know.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Product Owner - Dynamics (Charity)
Understanding Recruitment NFP is proud to be working exclusively with one of the UK’s largest and most respected international charities to recruit a CRM Product Manager. This is a key leadership role at the heart of a major transformation programme, focused on delivering a best-in-class CRM experience to support ambitious fundraising and supporter engagement goals.
You'll lead the CRM product strategy, owning the roadmap and prioritisation process, and ensuring the platform meets the evolving needs of both technical teams and fundraising stakeholders. Managing a small team, you’ll work across departments to shape and deliver impactful CRM solutions using Microsoft Dynamics 365 and Power Platform technologies.
This role is ideal for someone who combines strategic product ownership skills with deep CRM experience, ideally in a complex or mission-led environment. You’ll be a confident communicator, passionate about driving income growth and supporter value through well-designed digital tools and data-led decision-making.
Key Requirements:
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Strong experience as a Product Owner or CRM Manager in large-scale CRM environments (e.g. Dynamics 365, Salesforce)
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Excellent stakeholder engagement and communication skills across technical and non-technical audiences
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Experience managing a product roadmap and backlog aligned to strategic goals
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Proven ability to lead a team and work within Agile or hybrid delivery frameworks
Salary: £57,000 –£61,000
Location: Hybrid – approx. 40% in-office (London HQ)
If you're interested in this opportunity and would like to learn more, please contact Harry Bullock at Understanding Recruitment
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced leader with a passion for delivering high-quality care and making a real difference in people's lives? Do you have the skills and dedication to drive excellence in social care? Then we want to hear from you.
As a Registered Manager, you will lead and develop your team, ensuring they feel supported, motivated, and equipped to provide exceptional, person-centred care. You will be responsible for overseeing recruitment, supervision, and performance management while fostering a positive and collaborative workplace culture. Additionally, you will take ownership of financial management, ensuring budgets are effectively managed and financial processes are followed.
You will be instrumental in ensuring the service remains fully compliant with all regulatory and safeguarding standards, maintaining the highest levels of quality and safety. As the CQC registered manager, you will oversee quality assurance measures and key performance reporting. You will also build strong relationships with internal teams, external agencies, and the wider community to enhance the support and opportunities available to the people we support.
The client requests no contact from agencies or media sales.
Salary: £40,000 - £43,000
Contract: Full-time, Permanent
Location: London Hybrid - Happy to discuss flexible options
Closing Date: 22nd July 2025
Benefits: 8% Employer pension contribution regardless of employee contribution, 25 days annual leave plus bank holidays
Are you passionate a passionate community fundraiser looking for your next exciting challenge? We’re working with the Ruth Strauss Foundation as they seek a dynamic Community Fundraising Manager to join their team.
In this pivotal role, you will lead the development and delivery of community fundraising initiatives, fostering meaningful relationships across diverse communities to support their mission.
This is a great opportunity to lead and grow the 'Turn Cricket Red' campaign, develop new community events, and manage key third-party fundraisers, such as the London Marathon participants. You'll build strong relationships with schools, sports clubs, and community groups, providing excellent supporter stewardship to maximise engagement and long-term support.
To be successful as a Community Fundraising Manager, you will need:
- Proven experience in designing and delivering successful community fundraising events and activities.
- Excellent organisational and administrative skills, including budget and project management.
- Strong relationship-building abilities, with experience engaging diverse community groups and stakeholders.
If you would like to have an informal discussion, please give Jake a call, otherwise, we look forward to seeing your application.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
Salary: £52,000 - £60,000
Contract: Permanent, full-time
Closing date: Review on a rolling basis
Location: Hybrid, based in either London or Manchester office
Benefits: 5% Employer pension contribution, Private medical insurance, Healthcare cash plan, income protection
We are thrilled to be working with a youth homeless charity as they search for a passionate Senior Philanthropy Manager to join their incredible team. They are the UK's leading youth homelessness charity, campaigning to end homelessness of youth by 2037.
The Senior Philanthropy Manager role leads the Philanthropy function here, driving the team forward as they embark on the cultivation of a strong new prospect pipeline. As part of the role, you will be responsible for a team bringing in income of over £1.3m per year, with a view to double income over the next 3 years.
Working closely with the Head of Relationship Fundraising, you will lead the development of team plans, ensuring that they are diversifying their high value donor portfolio, and delivers sustainable unrestricted and restricted income.
This is a great opportunity to lead a high performing team, and spearhead an exciting Philanthropy Programme with buy-in and investment from stakeholders across the organisation.
To be successful in the role of Senior Philanthropy Manager, you will need:
- Proven experience of working with high value donors as a leading professional in the area of philanthropy.
- Demonstrable experience of securing major donor gifts at £100k, with excellent writing skills to support the delivery of proposals.
- Proven experience of developing effective donor relationships and provision of excellent stewardship, with knowledge of the changing philanthropic landscape.
If you would like to have an informal discussion, please call and ask to speak to Jake. CV's are being reviewed on a rolling basis.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
Make a difference in Dads lives – become our new Dad Matters Coordinator!
Job Opportunity: Dad Matters Coordinator
Location: Across Surrey, with a focus on East Surrey
Employer: Home-Start Surrey
Hours: Full time, 37 hours a week
Salary: £27,000 - £30,000
Contract: Permanent
About Us
Home-Start Surrey is a voluntary organisation committed to promoting the welfare of families with young children. Our mission is to give children the best start in life by supporting parents, especially during challenging times.
Dad Matters Surrey exists to support dads to have the best possible relationship with their families. We do this by providing 1:1 and group peer support, helping Dads make sense of parenthood, and providing or signposting Dads to mental health support and access to relevant services. Working closely with other professionals, we are able to better support dads in the first 1001 days of their parenting journey.
We are excited to be expanding Dad Matters project in Surrey and are looking for an enthusiastic, passionate and confident Dad Matters Coordinator to help us drive this important work forward.
As Dad Matters Coordinator your key responsibilities will include:
- Deliver 1:1 and group sessions for dads, with a focus on East Surrey.
- Raise awareness of mental health and parenting support available to fathers.
- Support volunteers with lived experience of fatherhood.
- Collaborate with Home-Start Coordinators to ensure holistic family support.
We’re looking for someone who is:
- Passionate about supporting dads and families.
- An excellent communicator and relationship-builder.
- Confident working independently and as part of a small team.
- Knowledgeable about perinatal mental health and the challenges faced by dads.
What We Offer
- Flexible working hours and locations.
- A supportive, values-driven team culture.
- The chance to make a real, lasting impact on families in your community.
Deadline for applications: 5pm Friday 8th August
First Interviews: Thursday 18th & Friday 19th September
Second interviews: w/c 22nd September
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start Surrey is committed to equal opportunities and safeguarding children. All roles are subject to an enhanced DBS check and references.
No agencies please.
We're looking for a kind, compassionate and resilient Chef to join our Edward Alsop Court Service in Westminster. No personal care or experience is required, just the right values.
£11,966.50 per annum, working 17.5 hours per week.
Want to feel like you're part of one team? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Our kitchen chef will prepare and cook meals for residents according to agreed menus. Oversees the service kitchen by managing any other members of the food preparation team, deciding what dishes to serve and adjusting orders to meet client's requests. Will assist in prep work and cleaning kitchen, but more often will be involved in cooking and serving dishes. There will be an expectation that the chef designs a menu based on client requirements in line with a set weekly budget. The chef will be expected to create calm, welcoming environment for a client group with complex needs.
Monday-Friday 3.30pm-7.30pm. 17.5 hours per week
What you'll do:
* To be responsible for the day-to-day supervision for all staff working in the kitchen/dining room
* To prepare and cook meals for residents according to agreed menus
* To ensure that meals are provided on time in accordance advertised meal times
* To ensure food kitchen hygiene meets a high standard at all times
* To ensure that all meals are appropriately presented and served
* To monitor all kitchen staff in safe methods of working with equipment and machinery
* To report any accident, breakage or fault in accordance with the stated procedure
* To maintain a high level of cleanliness and hygiene in all food preparation and serving areas
* To provide a high standard of service to customers at all times and to deal with customers comments and complaints appropriately
* Any other duties as designated by the line manager
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviours
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Supplementary Schools Support Officer
Role Overview
This is an exciting opportunity to join Young Hammersmith & Fulham and support a five-year collaborative initiative between Young Hammersmith & Fulham and Young Ealing Foundation, focused on strengthening supplementary schools across both boroughs. The Supplementary Schools Support Officer will provide practical support to supplementary schools, helping to improve educational outcomes for young people from diverse communities, preserve cultural heritage and mother-tongue language education, and create a thriving network of supplementary schools that share best practices and resources.
Key Details
- Line Manager: Membership and Sector Development Manager
- Salary: £30,000 pro rata (16 hours per week - approximately £12,000 per annum)
- Location: Hybrid – Young H&F & YEF offices and flexible working across Hammersmith & Fulham and Ealing boroughs
- Hours: 16 hours per week, flexible working including evenings and weekends to accommodate supplementary schools' operating schedules
- Contract: Permanent (project funded until March 2030)
- Annual Leave: 25 days per year plus bank holidays and Christmas closure period (pro rata)
- Start Date: September 2025
Key Responsibilities
Programme Management and Support
- Conduct regular site visits to supplementary schools across both boroughs (approximately 8 hours in each borough per week)
- Identify development needs of supplementary schools and connect them with relevant training and networking opportunities
- Support the grants programme, advising schools on applications and monitoring funded projects
- Facilitate termly network meetings to promote collaboration, information sharing, and professional development
- Organise training sessions based on identified needs, covering safeguarding, teaching methods, governance, and fundraising topics
- Plan and deliver an annual celebration and showcase event for all participating schools
Communication and Relationship Building
- Develop and maintain relationships with supplementary schools across both boroughs
- Create regular communications through a dedicated newsletter and online platforms
- Build connections between supplementary schools and mainstream education
- Liaise with key partners, including local authority education teams, cultural organisations, and the National Resource Centre for Supplementary Education (NRCSE)
- Report to the joint steering group/strategic panel on progress and outcomes
Monitoring and Evaluation
- Monitor the impact of grants on supplementary schools and the children and young people they serve
- Collect data on attendance, participation, and outcomes
- Develop case studies that demonstrate the impact of the project
- Support participating schools in evaluating their own provision
- Contribute to the overall project evaluation framework
Person Specification
Essential Skills and Experience
- Understanding of supplementary education and its importance for children and young people from diverse communities
- Experience of working with community organisations and/or education providers
- Strong interpersonal skills and the ability to build relationships with diverse stakeholders
- Excellent organisational abilities, including managing a varied workload across multiple locations
- Good communication skills, both written and verbal
- Experience in providing capacity-building support to organisations
- Ability to work flexible hours, including some evenings and weekends
- Self-motivated with the ability to work independently
- Commitment to equality, diversity, and inclusion
Desirable Skills and Experience
- Knowledge of the supplementary school sector in London
- Understanding of safeguarding practices in educational settings
- Experience in grant management and monitoring
- Familiarity with the communities in Hammersmith & Fulham and/or Ealing
- Knowledge of multiple languages relevant to local communities
- Experience in delivering training or facilitating network meetings
- Understanding of monitoring and evaluation methodologies
Benefits
- 7% Employer's pension contributions
- Travel and Hospitality Expenses
- Work Phone
- Death in Service payment of three times your salary
- Cycle to Work Scheme
- Tech Scheme for discounted purchases of new personal laptops/smartphones
- Optional one-to-one external support for personal development
- Potential training opportunities
- Occasional team lunches and away-day activities
About the Project
This is a five-year collaborative initiative between the Young Hammersmith & Fulham and the Young Ealing Foundation to support supplementary schools across both boroughs. The project has two main components:
1. A grants programme providing £50,000 annually (£25,000 per borough) to support supplementary schools, with an average grant of £3,000 per school.
2. A dedicated Supplementary Schools Support Officer working around 16 hours per week, who will offer practical support to schools.
The project aims to enhance the capacity and sustainability of supplementary schools, improve educational outcomes for young people from diverse communities, preserve cultural heritage and mother-tongue language education, foster a vibrant network of supplementary schools, and strengthen links between supplementary provision and mainstream education.
About Young Hammersmith and Fulham
Young Hammersmith & Fulham is a membership charity dedicated to strengthening our borough's youth sector by supporting the charities, organisations, and professionals working with young people. Our vision is a borough where every young person can thrive, supported by a strong, connected and well-resourced youth sector. Our mission is to strengthen Hammersmith & Fulham's youth sector by supporting the charities, organisations, and professionals working with young people across the borough.
We support over 100 organisations through exclusive member-only grants, expert-led training, collaborative networks, and tailored support. We create both physical and metaphorical space for discussion and collaboration, while embedding youth voice into our decision-making through our Young Grantmakers and Youth Advisory Board.
Our membership scheme is open to everyone working with children and young people aged 0-25 in Hammersmith and Fulham, including youth clubs, charities, schools, businesses, voluntary groups, and public sector organisations. We provide dedicated one-to-one support to voluntary youth organisations with an annual income of under £50,000, and offer advice, guidance, and collaboration opportunities to all our community members.
Diversity and Inclusion Statement
Young Hammersmith & Fulham is committed to creating a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences, and we do not discriminate on the basis of ethnicity, colour, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic.
How to Apply
To apply for this position, please send your CV and a cover letter detailing your relevant experience and why you're interested in this role. The deadline for applications is Friday, 8th August 2025
Support our Membership to provide meaningful and memorable opportunities for young people.

The client requests no contact from agencies or media sales.
This role requires a proactive and results-oriented individual to provide expert marketing support across a range of projects and initiatives. The successful candidate will possess a strong understanding of marketing principles and best practices, with a particular focus on service marketing.
Key responsibilities:
Providing marketing advice and guidance to internal and external stakeholders, resolving marketing challenges effectively and efficiently, and selecting the most appropriate marketing techniques to achieve desired outcomes.
The Marketing Officer will lead on various marketing projects, build strong relationships with key stakeholders, and collaborate effectively with both internal and external partners, including marketing service suppliers and external organisations.
The appointed candidate will have:
- Experience of working in a busy marketing team wiithin a charity or Non Profit
- Experience of implementing innovative and successful marketing (across digital and traditional channels)
- Experience of coordinating innovative marketing to deliver service engagement, and build communities using a range of channels and media.
- Proven marketing project management experience.
- Broad knowledge & awareness of the best practice and emerging trends in digital technologies and social media, with the ability to apply that knowledge to a range of marketing projects.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Location: A short walk from Moorgate
Duration: 6 months
Pay: £27.47 holiday pay
Hours: Part time – 21 hours a week
Are you an experienced IT Manager looking for part time hours?
Are you passionate about working for an international organisation which helps countries impacted by war and disaster?
If so then this part time IT Manager is the right role for you.
Working closely with the SMG and reporting to the Director of Finance and Resources your role is to do a consistent review of the organisations existing IT processes, procedures, and suppliers.
• You will ensure current suppliers services are maximised and retender where necessary
• Ensure existing processes allow the organisation meet its long term strategic plans
• Work with internal stakeholders to understand where there are gaps in IT services and find suitable solutions
• Ensure the charity gets its Cyber Essential security accreditation
• Create efficiencies in existing IT processes and procedures
The skills you will bring to your role as IT Manager will be your prior experience of working in a similar role ideally in the charity and not for profit sector. Your knowledge of IT best practices and Cyber Essential.
If you are interested in applying for the position of part time IT Manager through TPP Recruitment please do so by sending your CV [email protected]
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We are looking for a Major Donor Manager to be responsible for developing and managing a portfolio of high profile and high net worth individuals.
This is an Essex based role with 2 days a week in the office.
The Charity
A warm and welcoming hospice, dedicated to providing care for those who have been diagnosed with a serious illness.
You will be joining an ambitious and motivated organisation, known for promoting equality, diversity and inclusion offering fantastic benefits.
The Role
Reporting to the Head of Major Gifts and Partnerships, you will develop and deliver the major donor strategy.
You will source, research and approach HNWIs throughout the catchment area and in the city or those who may have a connection to the area.
Research, produce and implement an influencer programme that drives the performance of the income generating team.
Be responsible for managing planning and managing HNW events in line with the Major Gifts strategy.
Provide the high quality account management and stewardship, enhancing mutual benefits, maximising income generating opportunities and creating enduring partnerships
Research, develop and introduce new income generating products for HNWI's whilst driving the performance of existing products. Eg, The Patrons Circle, The Big Ball etc.
There is no line management responsibility.
The Candidate
Ability to manage high profile people and accounts and act with due diligence and a high degree of professionalism.
Proven ability to research and analyse potential new VIPs and donors and plan and implement acquisition strategies.
Ability and experience to plan a broad range of complex activities and programmes with significant attention to detail.
Have access to own transport to travel to events, meetings, etc
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Are you methodical, highly organised, great at juggling ten plates and glasses at the same time whilst still solving a problem that hasn’t even arisen yet? Then come and join us at the Mary Ward Settlement as our Access to Services Manager!
You are a proactive, people-focused manager with a passion for delivering exceptional service. You will lead a high-performing team that ensures a welcoming, inclusive, helpful and efficient experience for all students, staff, and visitors.
In this pivotal role, you will oversee a dynamic advice and guidance team, ensuring that every interaction is informed, supportive and aligned with our commitment to excellence. You will be a ‘go-to’ person who ensures that activity runs smoothly with the right resources and support in place all whilst demonstrating a calm and professional approach.
You will be joining an organisation who is genuinely warm and welcoming, who thrives on nurturing people and their growth. You will work closely with staff who are skilled and passionate people who are a pleasure to work with.
We are a multi service charity who offer adult learning, access to free legal advice and community services that work with the most vulnerable and disadvantaged groups to build stronger communities. Based over three sites in Stratford, Southwark and Holborn.
This is a wonderful opportunity for an individual who wants to immerse themselves in a successful, interesting and inspiring organisation.
We very actively encourage applications that are representative of the diverse communities that we serve.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Waking Night Support Worker
£21,606.00 per annum, working 30 hours per week.
Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Oaklands & St Kilda's is made up of two newly refurbished six-bedroom homes, located close to each other in Ealing, West London. We work with up to 12 young people at a time, providing a safe, supportive, and welcoming environment. Many of the young people joining us are moving on from hospital, stepping down from more intensive placements, or transitioning from Child and Adolescent Mental Health Services to Adult services.
Our team delivers 24-hour trauma-informed and psychologically informed support. You'll play a key role in helping each young person shape their own support and service experience. Everyone receives a bespoke welcome pack and is encouraged to personalise their living space, helping them feel at home from day one.
We place a strong emphasis on participation and co-production. Young people are encouraged to make decisions about their care, engage in partnership meetings, and take part in activities that build skills and confidence - whether that's cooking, budgeting, managing medication, or accessing education and work opportunities.
Support workers will manage a number of young people to help them to identify, plan and achieve their goals, develop relationships meaningful to them and achieve greater independence by providing a flexible and individually tailored support package.
This is a Waking Night role working to support young people throughout the night at the service.
What you'll do:
- Building supportive, trusting relationships with young people and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Co-producing ongoing assessment and management of risks in collaboration with young people with an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support young people to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting young people to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing referrals, completing assessments and obtaining and maintaining all relevant paperwork
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Ability to advocate for young people in different professional and community spaces
- Values working collaboratively with young people to ensure the service best meets their needs.
- An understanding of peoples' contexts and how this might be impacting them their lives and mental health
- Cultural awareness and respect for the many different ways a person might make sense of their experiences and distress.
- We welcome applications from people with lived experience of some of the challenges that this service aims to support with for example, mental health difficulties.
- Plans and encourages involvement in local activities.
- Approachable and open behaviour
- Recognises the value of both 1:1 working with young people and the importance of working working as part of a group or team
- Confident in the completion of regular paperwork and is well organised
- Flexible
- Open to feedback and self development
- Recognises the likelihood that the service will be a dynamic diverse environment and considers the impact of changes
- Confident in the use of IT systems such as SharePoint and Microsoft Office suite.
- Is respectful, articulate and sensitive in style of communication
- Ability to cope positively with challenging and diverse behaviours
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for a full job description.
We're looking for a kind, compassionate and resilient Support Worker to join our Young People's service in Ealing.
£28,808.00 per annum, working 40 hours per week.
Oaklands & St Kilda's is made up of two newly refurbished six-bedroom homes, located close to each other in Ealing, West London. We work with up to 12 young people at a time, providing a safe, supportive, and welcoming environment. Many of the young people joining us are moving on from hospital, stepping down from more intensive placements, or transitioning from Child and Adolescent Mental Health Services to Adult services.
Our team delivers 24-hour trauma-informed and psychologically informed support. You'll play a key role in helping each young person shape their own support and service experience. Everyone receives a bespoke welcome pack and is encouraged to personalise their living space, helping them feel at home from day one.
We place a strong emphasis on participation and co-production. Young people are encouraged to make decisions about their care, engage in partnership meetings, and take part in activities that build skills and confidence - whether that's cooking, budgeting, managing medication, or accessing education and work opportunities.
As a Support Worker, you'll provide direct, day-to-day support to young people, helping them develop essential life skills, manage their mental health, and build independence. You'll assist with practical tasks such as meal preparation, budgeting, attending appointments, and maintaining a healthy routine. You will encourage participation in social, vocational and community activities, and help young people feel comfortable and confident in their environment.
* Build supportive, trusting relationships with young people and help create a positive, welcoming atmosphere.
* Work proactively with other members of the team to manage the service caseload and carry out necessary administrative tasks.
* Conduct keywork sessions as required, using creative and engaging approaches to help young people achieve their Support Plan goals.
* Work collaboratively with young people to assess and manage risks, supporting positive risk-taking and shared decision-making.
* Provide practical support with daily living activities, such as budgeting, cooking, shopping, and helping to establish healthy routines.
* Support young people to maintain a safe and healthy living environment, including assistance with cleaning and personal hygiene where needed.
* Assist in the recording and reporting of incidents, ensuring accurate and timely documentation.
* Manage referrals, complete assessments, and ensure all relevant paperwork is up to date.
* Develop effective working relationships with partner organisations to improve service outcomes.
* Adhere to lone working protocols and maintain high awareness of health and safety for yourself and colleagues.
* Involve young people in shaping the design, development, and delivery of the service.
* Encourage and support young people to pay rent and manage their finances responsibly.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Ability to advocate for young people in a variety of professional and community settings.
* Values working collaboratively with young people to ensure the service truly meets their needs.
* Understands the impact of individual context, including experiences of trauma and adversity, on young people's lives and mental health.
* Culturally aware and respectful of the different ways people make sense of their experiences and distress.
* We welcome applications from people with lived experience of the challenges this service supports, such as mental health difficulties or experiences of trauma.
* Encourages and supports young people's involvement in local activities and community life.
* Approachable, open, and friendly in behaviour, helping to create a safe and welcoming environment.
* Recognises the importance of both one-to-one work and working as part of a group or team.
* Confident in completing regular paperwork and maintaining good organisation.
* Flexible and able to adapt to changing circumstances in a dynamic, diverse environment.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for the full job description.
The main job role is to support Spectra in achieving a more inclusive and supportive process as part of our current organisational transformation. The postholder will design and embed practices and procedures that will improve staff wellbeing and inclusion. They will also provide support to managers around organisational change and embedding culture change.
Main Responsibilities:
- Design and deliver a people and culture strategy based on our strategic plan.
- Promote staff wellbeing and provide a supportive culture.
- Develop and deliver Diversity, Equity, and Inclusion (DEI) strategies.
- Oversee and review people and culture policies.
- Support managers with tailored HR solutions.
- Foster collaboration between senior management and staff.
If you’re an experienced people manager who thrives in an agile and complex environment we’d love to hear from you.
The role offers a combination of working online and at Spectra’s office based in South London.
The client requests no contact from agencies or media sales.