Supporter Services Administrator
Position Objective:
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Responding to phone calls, e-mails and letter correspondence from members
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To provide the Fundraising Department with general administrative support
Term of Employment:
Part-time (3 days a week)
Reports to:
International Membership Services Manager
Salary
£28,500 pro rata
Location:
Hybrid in London. Occasional days in the London office will be required.
Primary Responsibilities and Duties:
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Ensure that all member contact, including letter correspondence, e-mails and phone calls, reflects the organisation’s positions and values, contains up-to-date information and is handled in a timely, professional, and efficient manner
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Verify donor data, including demographic, membership, and personal information, and input it into the membership database
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Organise and maintain the Fundraising Department’s administrative systems and procedures, including processing credit and debit card donations, preparing cheque donations for banking, filing financial statements, and adding donations to the database
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Process invoices and liaise with the PETA Foundation US’ Finance Department
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Liaise with external agencies as required
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Sort and distribute the Fundraising Department’s incoming post in a prompt manner, responding as appropriate
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Perform general administrative tasks
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Perform any other duties assigned by the supervisor
Qualifications:
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Experience with Windows, Microsoft Outlook and database systems, preferably Raiser’s Edge
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Experience in a membership services or relevant customer services role
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Knowledge of animal rights issues and PETA UK’s campaigns
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Excellent verbal and written communication skills
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Excellent accuracy, organisational skills and attention to detail
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An understanding of GDPR is desirable
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Ability to maintain strict confidentiality at all times
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Commitment to the objectives of the organisation
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Adherence to a vegan lifestyle strongly preferred
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Housing Worker
Hours: 30-37 hours per week, flexible to be over 4-5 days
Salary: £27,876 - £30,002 (pro-rata - salary dependent on skills, experience and knowledge)
Contract: Permanent
Base: Garden House Project, OX4 2ND and Projects across East Oxford
Following probation the role requires on-call for approx 6 weeks a year, for which extra payments are made.
We have a vacancy for housing support and recovery worker based in Oxford city, to provide flexible, proactive and assertive support, to residents of our housing projects, to promote recovery and independence within a positive risk management approach to adults with serious and enduring mental health issues.
Key Responsibilities
- Assessment of mental health needs & risk.
- Creation and management of appropriate strategies to manage risks for individuals and environment.
- Property and housing management including health and safety responsibilities, fire safety checks and arranging repairs to maintain a safe environment.
- Record keeping and administration.
- Formulate and see through plans for residents to move on to more long-term resident accommodation within commissioned timeframes.
Key Skills
- An understanding of the issues for people with mental health issues living in the community.
- Experience of working in a housing or residential setting.
- Experience of working with individuals, enabling them to identify their own goals to support personal wellbeing and recovery, and the ability to support them in pursuing these.
Closing date: Once sufficient applications have been received
Shortlisting date: Ongoing
Interview date: Ongoing
Interview location: Garden House, 6 Ivy Close, OX4 2NB
Interested?
For more information and to complete your application, please click the Apply on Company website button.
You will be taken to the next stage where you can find out more information, download the full job description and complete your application by following the instructions (you may need to scroll down).
Please ensure that you match your skills and experience against the above and provide details and evidence of this in your application. If you don't provide this you may not be shortlisted for the role.
We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief.
Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.
No agencies please.