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Join Brightside and help transform the futures of young people facing barriers by securing the funding and partnerships that make life-changing mentoring possible. This is an exciting opportunity for an ambitious fundraiser to play a key role in growing our impact across the UK.
Brightside is the UK's leading online mentoring provider, connecting young people with relatable role models so they can make confident and informed decisions about the future. Since 2003, we've supported more than 178,000 young people and facilitated over three million messages between mentoring pairs on our safe and secure online mentoring platform.
We're looking for a talented Fundraising and Partnerships Manager to help deliver our growth ambitions. Working closely with the CEO and Senior Partnerships Manager, you'll play a key role in securing the funding and partnerships that enable Brightside to expand its reach and impact.
What you'll be doing
What we're looking for
Why join us?
For full details of the role, responsibilities, person specification, benefits and application process, please see the attached job description.
Applications without a cover letter or response to the screening question will not be considered.
Our mission is to help young people make confident and informed decisions about their future

The client requests no contact from agencies or media sales.
Help shape the UK’s dedicated Muslim Cancer Support Network. Lead, inspire and support volunteers delivering faith‑sensitive cancer support across the country.
Safeena is the UK’s dedicated Muslim Cancer Support Network, created to ensure no Muslim facing cancer feels alone. As we grow into a professionally governed national charity, we are recruiting a Volunteer Manager to lead, develop and support our expanding volunteer workforce.
The Volunteer Manager will oversee Safeena’s national volunteer programme including Befrienders, Community Champions, Bereavement Volunteers and operational volunteers, ensuring high‑quality recruitment, training, safeguarding, supervision and ongoing support. This role is central to Safeena’s transformation programme, helping build a credible, compliant and compassionate volunteer service that reflects the needs of Muslim communities affected by cancer.
Key Responsibilities
Recruit, onboard and train volunteers
Deliver induction and ongoing training programmes
Provide supervision, wellbeing support and reflective practice
Coordinate rotas, assignments and community outreach activity
Maintain volunteer records, policies and compliance
Promote Safeena’s volunteer opportunities across communities and mosques
Person Requirements
Essential
Experience managing or coordinating volunteers
Strong organisational and communication skills
Ability to support volunteers in emotionally sensitive roles
Knowledge of safeguarding and confidentiality
Confident delivering training or group sessions
Desirable
Experience in charity, community or health settings
Understanding of Muslim communities and culturally sensitive support
Training in safeguarding, bereavement or cancer awareness
The client requests no contact from agencies or media sales.
LSE is committed to building a diverse, equitable and truly inclusive university
Salary from £43,277 - £51,714 pa inclusive with potential to progress to £55,497 pa inclusive of London allowance
We are looking for an enthusiastic individual with significant experience of fundraising successfully for major gifts from individuals within a charity or higher education setting to join our 100-strong Philanthropy and Global Engagement (PAGE) Division in support of LSE’s strategic fundraising priorities.
For 130 years, LSE’s pioneering research has improved lives, reduced poverty, and expanded the frontiers of human knowledge. We count 21 Nobel prize winners among our alumni and staff and 40 international leaders, past and present, across 27 countries. LSE was named ‘University of the Year 2025’ by The Times and Sunday Times Good University Guide, which also ranked it the UK’s top university.
To deliver on our mission of being the leading social science institution with the greatest global impact, LSE has embarked on its largest ever philanthropic campaign – Shaping the World – aiming to raise at least £750 million from our global community of supporters. We are well on our way to achieving this.
This essential role will sit within LSE’s Philanthropy and Global Engagement Division (PAGE) which serves, engages and works in partnership with alumni and friends, staff and students, volunteers, donors, global partners, organisations and the wider community to further the strategic aims of the School. These reciprocal relationships increase engagement with LSE across the world and increase philanthropic income and strategic partnerships for agreed School priorities.
What we ask of you
What you can expect from us
For further information about the post, please see the how to apply document, job description and the person specification.
To apply for this post, please click the apply button. If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email Emily Pratt, Senior Philanthropy Manager.
The closing date for receipt of applications is 04th October 2026 (23.59 UK time). Regrettably, we are unable to accept any late applications.
About the Organisation
A well-established and purpose-driven organisation is undergoing a significant period of finance transformation, supported by a new senior finance leadership team. The organisation is strengthening its finance function and is looking for an experienced Finance Manager to help build a strong operational finance foundation while contributing to wider transformation and process improvement.
The Finance team is approximately 16 people, with dedicated Accounts Payable and Accounts Receivable functions alongside Finance Business Partnering.
The Role
Reporting to the senior finance leadership team, the Finance Manager will lead the operational finance function, with responsibility for the Accounts Payable and Accounts Receivable teams.
This is a hands-on role combining strong financial accounting, people management and finance transformation. The successful candidate will be expected to provide stability and leadership across the operational finance function while identifying opportunities to improve systems, automate processes and strengthen financial controls.
A key priority will be developing and supporting the operational finance team, establishing clear standards and creating a strong platform for the wider finance transformation programme.
Key Responsibilities
Lead, manage and develop the operational finance teams across Accounts Payable and Accounts Receivable.
Provide strong, calm and assertive line management, creating a high-performing and accountable team culture.
Oversee day-to-day financial accounting processes and ensure the accuracy and integrity of financial information.
Lead month-end activities, including journals, balance sheet reconciliations and financial reporting.
Review and strengthen financial controls and operational finance processes.
Oversee debtors, creditors and cash-flow management.
Support the preparation of statutory accounts and year-end audit requirements.
Ensure appropriate compliance with charity accounting requirements, including Charity SORP.
Work closely with Finance Business Partners and operational stakeholders, providing financial guidance and support where required.
Identify opportunities for process improvement, automation and greater use of technology across the finance function.
Support the implementation and development of new finance systems as the organisation progresses its transformation programme.
Contribute to ad-hoc finance projects and wider transformation initiatives.
About You
The organisation is looking for a qualified or part-qualified accountant, or an experienced QBE candidate, with a strong grounding in financial accounting and operational finance.
You will ideally bring:
Strong experience managing and developing finance teams, particularly AP and AR functions.
Excellent technical accounting and month-end experience, including balance sheet reconciliations.
A track record of improving finance processes, systems and controls.
Experience of finance transformation, automation or systems implementation.
The confidence and resilience to manage established teams and challenging stakeholders.
A calm, measured and assertive management style.
The ability to work effectively in a changing and developing finance environment.
Experience within the charity sector and knowledge of Charity SORP would be advantageous, but candidates from a broad range of sectors will be considered.
What’s on Offer
Salary: £45,000–£50,000
Working arrangement: Fully remote
Opportunity to play a key role in a significant finance transformation programme.
The chance to shape and strengthen an established operational finance function.
Broad exposure across financial accounting, people leadership, systems and process improvement.
Occasional in-person team meetings approximately every two months.
About the role
As Perinatal Peer Support Service Lead, you will take responsibility for the effective day-to-day delivery of our local perinatal peer support service. Working closely with peer supporters, volunteers, health and social care professionals and community partners, you will help ensure families receive safe, inclusive and high-quality support when they need it.
Join our passionate team and contribute to the meaningful work that transforms the loves of parents and families. Your role will include:
Leading and supporting the local peer support team, providing line management, supervision and operational oversight to ensure a consistent and high-quality service.
Overseeing the day-to-day delivery of peer support groups, including volunteer recruitment and support, rotas, venues, resources and training coordination.
Managing referrals into the service, assessing individual needs and suitability, providing appropriate signposting and coordinating onward or alternative support where needed.
Building strong relationships with health and social care professionals, Family Hubs and other community partners to develop effective referral pathways and increase awareness of the service, particularly within disadvantaged communities.
Monitoring the impact and quality of the service through accurate data, service user and volunteer feedback, outcome measures and evaluation, using insights to support continuous improvement.
Safeguarding and the wellbeing of the families we support are central to this role. You will help maintain robust safeguarding and health and safety practices and ensure concerns are identified and escalated appropriately.
About you
You will be an organised, compassionate and confident people leader with a strong understanding of the challenges families may experience during the perinatal period.
You will have experience supporting vulnerable families or people with complex needs, together with strong judgement when assessing individual needs and identifying appropriate support, referrals or signposting.
You will also bring:
Experience supervising and supporting others, including volunteers.
Project management experience and the ability to coordinate multiple areas of service delivery.
Excellent organisational skills and the ability to work flexibly while managing competing priorities.
Strong interpersonal and communication skills, including active listening and the ability to build rapport with people from a wide range of backgrounds.
Strong relationship-building and stakeholder engagement skills.
Experience collecting data and contributing to professional reporting.
An understanding of the barriers parents can face when accessing services and the importance of providing inclusive and equitable support.
Good judgement when managing workloads, people and safeguarding concerns.
Confidence using Microsoft Office and internet-based systems.
Knowledge of safeguarding, including child and vulnerable adult protection, and awareness of local emotional and practical support services would be beneficial.
Training as an NCT Parents in Mind Peer Supporter would also be welcomed, although we are happy to consider candidates willing and eligible to undertake this training.
An Enhanced DBS check and driving licence are required for this role. You will also need to be willing and able to travel across Kent, including providing occasional cover for peer support sessions when required.
Our Benefits – What we offer you
We value our team and offer fantastic benefits to support your well-being and professional growth:
30 days annual leave (excluding Bank Holidays)
Pension matched up to 5%
Flexible working options to suite your lifestyle
Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
Life Assurance for peace of mind
Free eye test for all staff, with further discounts
Blue Light discount card
At NCT,we’recommitted to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’rehere to support you.Ready to make a difference? Apply now and be part of something truly special.
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.



Harris Hill is looking for an interim Fundraising Assistant to support a national cancer charity for 3 months ASAP.
Key tasks and duties
Communicate with supporters via email, offer tips for their fundraising, get to know them and build rapport.
Update records on our fundraising database.
Place orders for fundraising materials.
Respond to supporter queries
Any other duties that are within the scope and remit of the role and as agreed with your manager.
Ideally, you would have previous experience of working in a fundraising team, supporter care, or similar.
If you are interested in this opportunity and would like to find out more, please get apply for more details.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A leading UK charity is seeking an experienced Systems Accountant to join its finance team on an initial 3–4 month interim contract, with an immediate start required.
This will be a hands-on role taking responsibility for the day-to-day administration, improvement and optimisation of the organisation’s finance systems. You’ll act as a key link between Finance, IT and system providers, helping improve processes, reporting and the overall user experience.
Key responsibilities include:
You will:
What's on offer:
Job Title: Assistant Shop Manager
Salary: £17,316 - £23,088 per annum (pro-rata of full time equivalent £28,860)
Team: Twickenham
Hours: Part Time, 22.5 - 30 per week
Contract Type: Permanent
Location: Twickenham Shop, 4BW TW1
About the role
Your key purpose will be to support the successful day to day running of our brand new Twickenham shop, making this an exciting opportunity to be part of a new role from the very beginning. Working alongside the Shop Manager, you will help maximise sales, deliver excellent customer service, and lead and support a team of volunteers to create a welcoming and engaging shopping experience. You will play an important role in processing and merchandising donations, promoting Gift Aid, maintaining high shop standards, and ensuring the shop operates efficiently and in line with relevant policies and procedures.
About you
This role requires experience of supporting the management of a retail environment, including knowledge of customer service, cash handling, stock management, and health and safety practices. You will be organised, proactive, and confident working in a busy setting, with the ability to motivate and support volunteers, prioritise competing demands, and build positive relationships with customers and colleagues. Strong communication, IT, and organisational skills are essential, along with a flexible approach and a willingness to work weekends as part of a rota.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
Annual leave
Contractual benefits
Health and wellbeing
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Anticipated closing date: 20/09/2026
Please note that vacancies may close at any time once a sufficient number of applications has been received. Interviews will be conducted on a rolling basis, so we encourage early applications to ensure full consideration for the role.
We believe every life-limited or dying child and their family should have the opportunity to make every moment count and get the support they need.
About the role
We're looking for 5 Perinatal Peer Supporters to join us to provide compassionate, non-judgemental peer support to mothers, birthing people and families across Kent. Support will be delivered through a range of settings, including face-to-face and virtual peer support groups.
Working closely with our Perinatal Peer Support Service Lead, volunteers, health professionals and community partners, you will help create safe and welcoming spaces where parents can connect, share experiences and access appropriate support.
Join our passionate team and contribute to the meaningful work that transforms the loves of parents and families. Your role will include:
Facilitating welcoming and supportive perinatal peer support groups across Kent, including providing cover for additional sessions when required.
Building trusting relationships with parents and families, using active listening and peer support skills to help people feel heard, understood and supported.
Identifying when someone may need additional support, signposting to appropriate local services and escalating safeguarding or wellbeing concerns where necessary.
Working with volunteers, health and social care professionals, Family Hubs and community partners to increase awareness of the service and strengthen local referral pathways.
Supporting the ongoing development of the service through accurate record keeping, feedback, data collection, promotional activity and participation in service review meetings.
You will also contribute to promoting the service within local communities, particularly among families who may experience additional barriers to accessing support.
Safeguarding and wellbeing are central to this role. You will receive regular support and supervision and will be expected to raise any concerns appropriately and contribute to creating a safe environment for everyone using the service.
About you
You will be compassionate, approachable and able to build trusting relationships with people from a wide range of backgrounds.
You will have a strong understanding of the challenges associated with the perinatal mental health period and be confident providing sensitive, non-judgemental support to parents and families.
You will also bring:
Excellent interpersonal and relationship-building skills.
Good written and verbal communication skills, including active listening.
The ability to manage your time effectively and prioritise competing demands.
A reflective and solution-focused approach to your work.
Confidence working independently while remaining connected to a supportive wider team.
Good IT skills, including Microsoft Word, Excel, Outlook and internet-based systems.
A commitment to equity, diversity and inclusion and to ensuring all families feel welcomed and supported.
Experience of community engagement, supporting vulnerable families or working with diverse cultural communities would be particularly valuable.
Knowledge of safeguarding, including child and vulnerable adult protection, and awareness of emotional and practical support services within the local community would also be beneficial.
You must either be a trained NCT Parents in Mind Peer Supporter or be willing and eligible to undertake this training. The training requires lived experience of perinatal mental ill-health and/or experience supporting someone through perinatal mental health challenges.
An Enhanced DBS check and driving licence are required for this role. You will also need to be willing and able to travel across the commissioned area, sometimes at short notice to support peer support sessions.
Our Benefits – What we offer you
We value our team and offer fantastic benefits to support your well-being and professional growth:
At NCT,we’recommitted to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’rehere to support you.Ready to make a difference? Apply now and be part of something truly special.
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.



The Vacancy
This exciting role combines supporting the management of Methodist historic places of worship and other spaces across Britain with interpretation and audience development. The Methodist Heritage Officer will advocate for Methodist Heritage, contribute to delivering the Methodist Heritage Strategy 2026-2032 and work towards our historic spaces being sustainable, welcoming and engaging. For example, you will aim to develop and promote a compelling and integrated missional visitor offer with our museums, and resource the pilgrimage opportunities offered by our historic chapels.
About You
We are seeking an experienced Christian heritage professional, who is passionate about the development of Methodist Heritage and its use as a tool to deliver contemporary Christian mission. You will work with our four nationally accredited museums, but also with our many other heritage sites and historic chapels. Working with the expert volunteers in the Methodist Heritage Committee and teams at our heritage sites, as well as Connexional (national) staff team colleagues in archives, property and communications, for example, you will be someone who can ensure coordinated best practice for the Church in heritage management in relation to historic properties, advise on collection care and develop engaging interpretation and outreach.
This role has an occupational requirement to be a practicing Christian in accordance with the Equality Act 2010.
If you meet most of the requirements, we encourage you to apply; transferable skills and experience will also be taken into consideration.
Disclosure and Barring Service
An enhanced DBS disclosure is required for this position. The Methodist Church will cover the associated costs.
Informal Enquiries
For an informal conversation about the role, please contact Jo Hibbard, Director of Heritage & Art .
For questions or reasonable adjustments during the recruitment process, please email HR Team.
Key Dates
Closing Date for Applications: 1 October 2026
Interviews (on-site in London): 12 October 2026
Please note: We reserve the right to close this advert early if sufficient applications are received.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
About the role
As Kent Project Support Coordinator, you will help coordinate and deliver our local perinatal mental health peer support service across Kent. Working closely with our Perinatal Peer Support Service Lead, peer supporters, volunteers, health professionals and community partners, you will help ensure families receive safe, inclusive and accessible support within their local communities.
Join our passionate team and contribute to the meaningful work that transforms the loves of parents and families. Your role will include:
Coordinating the day-to-day delivery of local peer support groups, including venues, rotas, local promotion, resources and providing occasional facilitation cover where required.
Recruiting, coordinating and supporting volunteers and peer supporters, including regular communication and debriefing following sessions to identify safeguarding, signposting or additional support needs.
Supporting referrals into the service, helping assess individual needs and ensuring parents and families are connected with appropriate peer support, signposting or onward referrals.
Building and maintaining positive relationships with local health and social care professionals, Family Hubs and community organisations to strengthen referral pathways and increase awareness of the service.
Supporting monitoring and evaluation through accurate record keeping, data collection, case studies, service feedback and contributions to commissioner reporting and continuous service improvement.
You will also help promote the service within local communities, particularly among families who may experience additional barriers to accessing support, and contribute to social media content, promotional activities and local events.
About you
You will be compassionate, organised and confident working with parents, families, volunteers and professionals from a wide range of backgrounds.
You will have an understanding of the challenges associated with the perinatal mental health period and be comfortable supporting people sensitively and without judgement.
You will also bring:
Experience of community engagement, working with vulnerable families or people with complex needs, supporting volunteers, or working successfully with diverse cultural communities would be particularly valuable.
Knowledge of safeguarding and awareness of emotional and practical support services available within local communities would also be beneficial.
Training as an NCT Parents in Mind Peer Supporter is desirable. We also welcome applications from candidates who are willing and eligible to undertake this training.
An Enhanced DBS check and driving licence are required for this role. You will also need to be willing and able to travel across the commissioned area, including at short notice when required.
Our Benefits – What we offer you
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you. Ready to make a difference? Apply now and be part of something truly special.
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.



Executive Assistant & Board Administrator
£24.72 per hour + holiday pay
London | Hybrid – 3 days office / 2 days home
Immediate start | 3 months temporary, with potential to become permanent
Full-time
We are delighted to be working with a highly successful and growing charitable organisation to recruit an experienced Executive Assistant & Board Administrator.
This is an excellent opportunity for an accomplished EA who enjoys working at senior level and has strong experience supporting Boards, Trustees or Committees. Initially offered on a three-month temporary basis, there is real potential for the role to become permanent.
Working closely with the CEO and Deputy CEO, you’ll provide high-level executive support while taking responsibility for the smooth running of Board and Committee meetings. You’ll be joining a busy, professional and collaborative team and will regularly liaise with Board members, senior stakeholders and external contacts.
Key responsibilities will include:
About you
We’re looking for someone with substantial experience as an Executive Assistant, Senior PA, Board Administrator or similar, ideally with at least five years’ experience supporting senior or C-suite executives.
Crucially, you’ll need proven experience attending Board or Committee meetings and producing formal minutes. You’ll be highly organised, comfortable juggling competing priorities and confident communicating with senior stakeholders.
You’ll also need:
This is an urgent requirement with an immediate start, so candidates will need to be available at short notice.
The role is based in Central London, with three days per week in the office and two days working from home.
£24.72 per hour + holiday pay | Full-time | 3 months initially | Potential temp-to-perm
If you’re an experienced EA with strong Board and minute-taking experience and are available immediately, we’d love to hear from you.
A new senior post in the Development Team, the Head of Trusts & Foundations will be responsible for cultivating and growing income from both private and statutory funding bodies, implementing and delivering a new strategy for this vital income stream for the theatre, maintaining and growing our income in exciting, innovative, and strategic ways through high-quality, persuasive applications, alongside stewarding existing relationships to ensure the highest level of care for those already supporting us.
Each year the Development Department is responsible for raising c.25% (£1.4m in 26/27) of the Young Vic’s income to enable great work on our stages and, vitally, in our communities. As Head of Trusts & Foundations, you will play a vital role in securing income towards these projects (currently over £300,000 is generated through Trust & Foundation revenue), driven by a strategic insight into this income stream and the opportunities our work presents. In this role, you will be central to ensuring revenue targets are met each year, elevating our income, in addition creating a pipeline of Capital prospects with a view to the theatre undertaking significant essential works over the next 3 years.
Led by the Development Director, we aim to be a fast-paced team of six, with desire to majorly increase income over the next 3 years led by an ambitious programme of main house and studio shows, the 30th anniversary of our Taking Part programme and further growth across the organisation in our excellent and exciting artistic endeavours.
If you are a passionate and curious fundraiser, excellent grant writer, or looking for the next step in your career and want to work in one of the most exciting London Theatres right now, this role is for you.
Please see the job description for full list of responsibilites. Please go to the Young Vic website via the link on this page for more information on how to apply.
The client requests no contact from agencies or media sales.
Charity People is delighted to be working with Florence Nightingale Foundation to recruit for an interim Head of Communications and Marketing to join their talented and passionate team.
Working across the UK and globally, Florence Nightingale Foundation is dedicated to supporting nurses and midwives to improve care and save lives.
Through innovative leadership development programmes, scholarships, research, and professional networks, the organisation empowers nursing and midwifery professionals at every stage of their careers to lead, influence healthcare policy, and drive positive change across health and care systems.
Inspired by Florence Nightingale's legacy, the organisation champions excellence, inclusion, and compassionate leadership to improve patient outcomes and strengthen the future of healthcare.
Interim Head of Communications and Marketing
Contract: Interim seven month contract, working on a full time basis
Salary: £52,840 per annum
Location: Hybrid role working between home and Florence Nightingale Foundation's Head Office in London Bridge at least two days per week
Closing date for applications: 9am on Friday 25th September
Interviews: week commencing 5th October
As interim Head of Communications and Marketing you will be hands-on and delivery focused and will play a key role in strengthening the Foundation's profile, reach and influence during a critical period for the organisation.
You'll line manage a Communications and Marketing Officer and work as part of a small team to ensure that communications and marketing activity supports the organisation's programmes, membership, fundraising, policy and stakeholder engagement objectives.
Core responsibilities within the role will include:
We'd love to hear from individuals with the following skills and experience:
If you have the following skills and experience we'd love to hear from you! Please reach out to Alice Wood at Charity People today with a copy of your CV to get the process started. If your experience matches what we're looking for, we'll be in touch to arrange a phone call.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Job Title: Shop Manager
Salary: £29,000 per annum
Team: Twickenham
Hours: Full Time, 37.5 per hour
Contract Type: Permanent
Location: Twickenham Shop, 4BW TW1
About the role
Your key purpose will be to lead the day to day operation of our brand-new Twickenham charity shop, a new and exciting opportunity to shape the success of a shop from the very beginning while making a meaningful difference to the families supported by Shooting Star Children's Hospices.
You will manage Assistant Shop Managers and a team of volunteers to maximise income, deliver exceptional customer service, and maintain high retail standards. You will be responsible for driving sales, managing stock and donations, creating engaging displays, overseeing shop finances, and ensuring compliance with relevant legislation, policies and procedures. You will also play a key role in promoting Gift Aid, identifying high-value items, supporting charity initiatives, and ensuring the shop remains a welcoming and well-presented environment for customers, volunteers and supporters alike.
About you
This role requires experience of managing a retail environment, including responsibility for sales performance, customer service, cash handling and health and safety compliance. You will have experience leading and motivating staff, with the ability to build strong relationships and create a positive and inclusive team culture. Strong organisational skills, the ability to prioritise competing demands and confidence in making operational decisions are essential. Experience of working with volunteers, charity retail, EPOS reporting and identifying opportunities to maximise income would be advantageous. Above all, you will be proactive, adaptable and passionate about delivering excellent service while supporting the vital work of Shooting Star Children's Hospices.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
Annual leave
Contractual benefits
Health and wellbeing
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Anticipated closing date: 20/09/2026
Please note that vacancies may close at any time once a sufficient number of applications has been received. Interviews will be conducted on a rolling basis, so we encourage early applications to ensure full consideration for the role.
We believe every life-limited or dying child and their family should have the opportunity to make every moment count and get the support they need.