Jobs in Elstree

Location: Home based within commuting distance of either Edinburgh, Cardiff or Belfast 

Salary: £32,750 per annum
Hours: 35 hours per week 

Closing date: Monday 19 May 2026 at midnight 

Interview date: week commencing 25 May 2026 over video with possible second stage in person week commencing 1 June 2026 

This is a full time fixed-term position for one year (with possible extension subject to funding). 

Who we are looking for  

Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Senior Policy and Public Affairs Officer – Devolved Nations to help us build on this momentum. 

The role of the Senior Policy and Public Affairs Officer - Devolved Nations is vital to achieving our UK-wide advocacy mission: to reduce health inequalities in type 1 diabetes, to widen access to type 1 diabetes treatments and technologies and to ensure that people with type 1 get access to emerging new treatments and future cures in the devolved nations.  

You will lead on projects with key stakeholders and high-level Parliamentarians, such as our access to treatments and early detection work, as well as people with type 1 diabetes, policy makers and researchers. You will help to deliver Breakthrough T1D’s influencing plans, improving access to and choice of type 1 diabetes treatments and technology in the devolved nations.  

Experience required 

• Experience of working successfully with politicians, their offices, Government departments, and other public affairs audiences to influence policy and to influence public/stakeholder discourse  

• Experience of leading public affairs delivery in one of more of the devolved nations  

• Experience in analysing Government policy in-depth and creating policy briefings   

• Experience of drafting briefings, reports and policy submissions   

• Experience of communicating across a range of parliamentary and professional stakeholders at all levels  

• Demonstrable knowledge, interest and experience of working in a public affairs and policy-based environment  

• Experience of organising stakeholder events  

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements 

• Flexible working and will consider compressed hours 

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service 

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment 

• Season ticket and cycle loan 

• Pension scheme 

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates 

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

We’re looking for a People and Culture Manager to shape and lead Amala's first dedicated people function, ensuring our global team is supported by rigorous and human-centred people practices. You will work closely with the Head of Finance and our international leadership team to manage the end-to-end team member lifecycle and continuously foster a deep sense of belonging across our remote workforce.

Who we are

Amala’s mission is to use the power of education to transform the lives of young refugees, their communities and the world. We are a non-profit organisation with big ambitions to create a deep and lasting impact for young people who are displaced. We have developed the first accredited secondary level programme and qualification for out of school refugee and crisis affected youth, and we also offer Changemaker Courses in areas such as Peace-building, Ethical Leadership, and Social Entrepreneurship. Our approach to education is conveyed through our  human-centred, context-inclusive curricula and learning programmes that are relevant to the lives that our students lead today and will lead in the future. 

Key responsibilities

• Recruitment & Onboarding: Lead end-to-end hiring and design onboarding programmes that strictly adhere to Safer Recruitment requirements.

• Performance & Development: Manage the annual review cycle and coach managers to have meaningful, development-focused conversations.

• Policy & Culture: Act as a custodian of Amala’s culture while maintaining compliant HR and policies and the Single Central Record.

• Compensation: Maintain our job grading framework and lead salary benchmarking against the NGO sector.

You will be successful if you have

• CIPD Level 5 qualification and proven HR management experience within an NGO or mission-driven organisation.

• The ability to navigate the nuances of supporting globally distributed teams across different cultures and time zones.

• A human-centred mindset that balances rigorous HR compliance with empathy and a commitment to team wellbeing.

All roles at Amala are open to applications from all sections of society. We believe in the potential of everyone regardless of race, religion or belief, ethnic origin, disability, sexual orientation, family structure, economic background, age, nationality or citizenship, gender identity, marital or civil partnership status, pregnancy or maternity, age, or any other characteristic protected by law.

Safeguarding children, young people and vulnerable persons is a priority for Amala. All team members are expected to share that commitment and adhere to Amala’s Safeguarding and Welfare Policy and Team Code of Conduct. Any offer of appointment by Amala is conditional on satisfactory pre-appointment checks.

How to apply
Read the job description for more details on the role and for information on how to apply. 

Deadline: Monday 18 May 2026, 12:00 BST

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

We’re looking for a CRM Product Owner to take ownership of our Microsoft Dynamics CRM, ensuring it runs effectively day to day while continuously improving how it supports the organisation. You’ll oversee integrations and data flows across systems, maintain high standards of data quality, and make sure teams across fundraising, digital and finance can rely on accurate, accessible data to deliver campaigns, track income and engage supporters.

We’re also looking for someone who can lead the ongoing development and prioritisation of CRM improvements, working closely with internal teams and external partners to streamline processes and solve problems. You’ll support and guide CRM team members, ensuring work is delivered against priorities and that the system continues to evolve to meet the needs of a fast-paced, insight-driven organisation.

This role requires regular travel to our London office, typically once per month or as the role demands.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives. 

We're looking for a kind, compassionate and resilient Team Leader to join Learning Disabilities Service located in Tower Hamlets. No personal care or experience required, just the right values.

£33,131.00 per annum, working 40 hours per week.

Want to feel valued? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the contract manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

• Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
• Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
• Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
• Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
• Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
• Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
• Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations

About you:

• Enjoys social interaction and the company of others, networks in local business community
• Approachable and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

What you'll bring:

Essential:

• Educated to degree level or equivalent

Desirable:

• Other relevant professional memberships and/or specialist qualifications are desirable

About us

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

IPSO – the Independent Press Standards Organisation – is the regulator of most newspapers, magazines, and digital news in the UK. We are a small but influential and high-profile organisation with a clear and important purpose. We place a strong emphasis on personal development for staff and provide excellent training opportunities and a supportive work culture.

We are recruiting a Communications Officer to cover maternity leave within our committed, friendly, and dynamic team.

Reporting to the Head of Communications, you will play a key role in delivering IPSO’s communications activities, with a strong focus on digital channels and social media, internal communications, and day‑to‑day management of the IPSO website.

About the role

The key role responsibilities will be to:

• Plan, create and manage digital communications and social media content across IPSO channels, using analytics to monitor performance and support organisational priorities
• Manage and update the IPSO website using WordPress, including day‑to‑day communications, publishing rulings, and ensuring accuracy, accessibility and basic SEO standards
• Produce and edit a wide range of communications materials, including newsletters, news releases, internal updates, and briefings, ensuring alignment with IPSO’s purpose and regulatory role.
• Provide broader communications support, including media monitoring and reporting, handling press enquiries as directed, and assisting with IPSO events and conferences.

You can see a full job description on our website.

Skills and experience

We are looking for an experienced and proactive communications officer to cover maternity leave for a minimum of six months.

Working closely with colleagues across the organisation, the postholder will create clear, engaging content, monitor media coverage, and help ensure IPSO’s communications are accurate, accessible and aligned with its role as regulator of UK digital news, newspapers and magazines.

A personal interest in current affairs and the news industry is a must, but there is no need for a degree or qualification in this area. You will have strong interpersonal skills, an ability to get things done, and you will enjoy working with a range of colleagues and stakeholders.

You will also have excellent written skills and superb project management skills.

At IPSO, we want to create a culture which recognises, values, and respects that people are different. We believe that representing the diversity of the society in which we work is fundamental to our goals of protecting people and promoting freedom of expression.

We are committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know diverse teams allow for a more creative and productive environment and we strongly encourage applications from a wide range of people regardless of age, disability, sex, sexual orientation, gender (identity, expression or reassignment), marriage or civil partnership, pregnancy or maternity, race (including colour, nationality, ethnic or national origin), religion or belief and socio-economic background.

What we can offer you

This is a chance to deliver the communications of a high‑profile, independent regulator at the heart of the UK media landscape working on complex, high‑profile issues relating to journalism, regulation and press freedom.

This contract is for at least six months covering maternity leave. There is a competitive starting salary of £32,960, 25 days of paid annual leave (pro rata), and excellent additional benefits.

The role is full-time, and IPSO offers hybrid working to all staff. All staff work two core days (Tuesdays and Wednesdays) in our Central London office; members of the senior management team work an additional day in the office. New staff may be asked to come in for more days while they familiarise themselves with the organisation.

How to apply

Candidates are required to attach a Diversity Monitoring form, which can be found on our website. Please note that although this form is required for applications to be considered, candidates are free to opt out of any questions.

To apply, please read the full job description and forward your CV and you must include a cover letter outlining briefly why you are interested in the role and how you are suitable, along with the Diversity Monitoring form  by 11.59 p.m. on 24 May.

Interviews will take place on Wednesday, 10 June 2026 in London.

IPSO will reimburse reasonable travel costs for attending interviews. If you require a reasonable adjustment, please include that information with your application. In-person interviews are preferred but IPSO conducts interviews by video call where needed and candidates choosing this option will not be disadvantaged. The job description for the position can be found on our website.

Do you enjoy problem solving as part of your day-to-day work? Are you a team player who can work cross organisationally?  Do you have a keen eye for detail? Do you like bringing numbers to life and making them easy for others to understand? Are you keen to continue your finance career in an organisation that believes girls can do anything? 

We’re recruiting for a finance business partner. You'll be responsible for preparing monthly management accounts, as well as supporting budget holders to understand their accounts, review their forecasts and develop thier annual budgets.

The role

We’re looking for a Supporter Care Assistant to join our friendly and dedicated Supporter Care team. This is a brilliant opportunity if you’re someone who loves helping people and takes pride in delivering warm, professional support, this is a fantastic way to make a real difference.

In this role you will:

• Be the first point of contact for supporter enquiries, delivering timely responses by phone and email.
• Process donations accurately and promptly – ensuring supporters feel valued and appreciated – while maintaining up‑to‑date supporter records.
• Support excellent supporter journeys that strengthen relationships and help develop the connection between our supporters and the work of the charity.

About You 

You’ll bring:

• Experience in customer‑facing or supporter‑focused roles, with the confidence to handle enquiries warmly and professionally.
• Excellent written and verbal communication skills, able to adapt your tone to suit different supporters and situations.
• An organised and collaborative approach, comfortable managing multiple tasks while working effectively with colleagues across teams.
• A positive, solutions‑focused team player, committed to delivering great supporter experiences and maintaining accurate, high‑quality data.

If this sounds like you – we’d love to hear from you!

About working for us 

This is a fast-paced organisation that is committed to making a difference for people affected by pancreatic cancer. 

Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters. 

About us  

We are Pancreatic Cancer UK. We go above and beyond for everyone affected by this disease.

Right now, half of people with pancreatic cancer die within three months of diagnosis. Families are left with only hope to hold onto. They need more. So we do more.

We bring more break throughs through research, more change through campaigning and more support through our expert nurses.

We make more noise because people have gone unheard. We are relentless because the disease is ruthless. We care more because people feel forgotten.

Because people with pancreatic cancer need more than hope.

Underpinning this vision are our three values: 

• Courage
• Compassion
• Community

We cannot achieve our vision without employing people who are committed to our vision, strategy, and values. 

At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported.  We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices. 

We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.

Safeguarding

PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.

Hybrid-working: 

Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 2-3 days in the office. This is an office-based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role.  

How to apply 

• You can download the Job Description and Person Specification for full details of the role on our website's advert. If you have any questions about this role that we’ve not answered, please get in touch with Alex Foott (contact details are on our website's advert).
• To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews. 
• You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
• Please note that interviews will be held in our office on the 12th and 13th May 2026.

No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment. 

Harris Hill is delighted to be supporting Consumers International in their search for a Strategic Growth and Engagement Lead, Sustainability. This is a brilliant opportunity for someone who wants real ownership in their role—where you can take an idea, build it, and run with it on a global stage.

Working at the heart of Consumers International’s sustainability programme, you will drive partnerships, funding and influence across areas such as energy, materials and food systems. This is not a role focused on maintaining the status quo; instead, you’ll have the freedom and trust to shape new opportunities, test ideas and deliver growth that creates genuine global impact, with scope to truly make the role your own.

Key responsibilities

· Build and manage a strong pipeline of global funding and partnership opportunities

· Develop compelling proposals and innovative partnership models

· Lead on relationship management and supporting partners in their Change Network ( you can view here.)

· Shape and deliver a growth strategy for the sustainability programme

· Represent the organisation at international events and forums

· Create opportunities for global members to engage, collaborate and influence

About you

· Proven experience in partnerships, fundraising or business development

· Track record of securing income from foundations, corporates or multilateral organisations

· Experience working across international and cross-sector environments

· A strategic and proactive mindset, with the ability to spot opportunities and run with them

· Strong communication, influencing and relationship-building skills

· A genuine interest in sustainability and systems change

Key details

Salary: Up to £50,000

Location: Fully remote – open to candidates globally

Contract: Full-time

Applications: Rolling basis – please apply ASAP as applications are reviewed weekly

Apply to Hannah at Harris Hill to learn more and get the full job pack

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics

Credit Controller 

ABOUT THE ROLE

Reports to: Credit Control & Contracts Manager

Hours of work: 37.5 hours per week

Salary: £34,233.60 (including London Weighting)

Place of work: Hybrid with 3 days in our London (Waterloo) office

Contract Type: Permanent, full-time

Closing date: Sunday, 10th May, 23:59

This position does not offer sponsorship and is best suited for candidates already located in the London area.

Make a real difference in people's lives while advancing your credit control career with a national charity that truly values your expertise.

Main purpose of the role:

You will be responsible for managing the collection of debts across multiple communities, ensuring all outstanding amounts are recovered efficiently and in line with organisational policies. 

You will work closely with local authorities, community staff, financial appointees and the finance department to maintain accurate financial records, improve collection rates, and support cash flow management. 

This role requires strong credit control and bookkeeping expertise, excellent communication skills, and the ability to manage multiple complex accounts.

Key essential criteria:

• Experience working within Credit Control in the Charity or Private sector.
• Relevant qualifications – Part qualified, CIMA, ACCA, AAT or qualified by experience.
• High level of competence in MS Office, particularly Excel, including VLOOKUP, SUMIF, and Pivot Tables.
• Minimum 5 years’ proven experience in credit control, bookkeeping, or finance roles.

This role is subject to an enhanced DBS criminal record check.

Additional details about L'Arche can be found on our website.

Discover what makes L’Arche a rewarding place to work—explore our employee benefits on our website or in the job pack.

A full job description and person specification can be found in the Recruitment Pack.

To apply, please answer the questions on our online application form.

The closing date for applications is: Sunday, 10th May, at 23:59. 

We encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.
We also reserve the right to close the advert early if we receive enough suitable applications.

Please also read our privacy notice for job applicants.

Head of Marketing

Salary: £60,000–£65,000 (depending on experience)
Location: Hybrid: role can be based out of Leeds/London with regular travel (8 days in per month), please state your home location on your CV
Contract: Full time

About BookTrust

BookTrust is the UK’s largest children’s reading charity, supporting 1.4 million children and families each year. Working with partners across education, health, libraries and social care, the organisation focuses on reaching those who need support most, helping to tackle inequality and improve life chances through reading.

The role

BookTrust is seeking a Head of Marketing to lead and shape its marketing function at an exciting stage of growth.

Reporting to the Director of Communications, this senior leadership role is responsible for developing and delivering an integrated, audience-led marketing strategy that drives engagement, participation and behaviour change across BookTrust’s programmes. The role will play a key part in increasing reach among families, strengthening engagement with professionals and partners, and supporting sustainable commercial growth.

The postholder will oversee the full marketing mix, including campaigns, digital, content and insight, while leading a team of specialists and managing external agencies. As a member of the wider leadership community, they will champion audience-first thinking and embed marketing as a core organisational discipline.

Key responsibilities

• Define and deliver BookTrust’s marketing strategy, aligned to organisational priorities and measurable outcomes
• Advise senior leadership on marketing, audience engagement and brand positioning
• Champion audience-first, insight-led decision-making across the organisation
• Act as brand guardian, ensuring consistency, clarity and impact
• Lead integrated, multi-channel campaigns to drive awareness, engagement and participation
• Oversee digital marketing, including email, social, paid media and website optimisation
• Drive commercial growth through effective marketing of traded programmes, particularly for B2B audiences
• Embed data-driven approaches, defining KPIs and measuring impact across marketing activity
• Lead and develop a high-performing team, managing budgets, resources and external suppliers
• Work closely with Communications to ensure a joined-up MarComms approach

Person specification

Essential:

• Significant senior marketing leadership experience in a complex organisation
• Proven track record of delivering integrated, multi-channel strategies
• Strong analytical skills, using data and insight to drive performance
• Experience leading teams, managing budgets and working with agencies
• Excellent communication and influencing skills, including advising senior stakeholders
• Experience driving change and embedding new approaches
• Strong understanding of marketing best practice and trends
• Commitment to improving outcomes for children

Desirable:

• Experience in B2B or income-generating marketing
• Experience working with product, UX or service design teams
• Professional marketing qualification (e.g. Chartered Marketer)

How to Apply 
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button.

Please Note: All speculative/ direct CVs sent will be forwarded to The Talent Set for review. 

Commitment to Diversity 
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process. 

Head of Communications

Salary: £60,000–£65,000 (depending on experience)
Location: Hybrid: role can be based out of Leeds/London with regular travel (8 days in per month), please state your home location on your CV
Contract: Full time

BookTrust is the UK’s largest children’s reading charity, supporting 1.4 million children and families each year. Working with partners across education, health, libraries and social care, the organisation focuses on reaching those who need support most, helping to tackle inequality and improve life chances through reading.

The role

BookTrust is seeking a Head of Communications to lead its strategic communications function at a pivotal moment, following the launch of its five-year strategy, Reading for a Brighter Future.

Reporting to the Director of Communications, the role leads an integrated approach across media, content, campaigns, internal communications and stakeholder engagement. The postholder will ensure a clear, consistent and audience-led voice, strengthening reputation, extending reach and increasing influence.

As a senior leader, the Head of Communications will advise the Executive Leadership Team on reputation, risk and organisational positioning, while leading a high-performing team and delivering impactful communications.

Key responsibilities

• Lead the development and delivery of the communications strategy
• Advise senior leadership on reputation and positioning
• Ensure a consistent, audience-led approach across all communications
• Oversee brand, messaging and storytelling
• Lead media relations, including high-profile coverage and crisis communications
• Set content priorities and ensure effective, insight-led delivery across channels
• Position BookTrust as a leading voice in children’s reading and social impact
• Support campaigns, advocacy and fundraising through compelling communications
• Lead and develop the communications team and manage resources effectively

Person specification

Essential:

• Significant senior communications leadership experience
• Proven track record of delivering integrated strategies
• Strong media relations and reputation management expertise
• Excellent writing and storytelling skills
• Experience advising senior stakeholders
• Team leadership and budget management experience
• Commitment to inclusive, audience-focused communication
• Passion for improving outcomes for children

Desirable:

• Experience in policy, advocacy or fundraising communications
• Professional membership (e.g. CIPR)
  
  How to Apply 
  To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button.
  
  Please Note: All speculative/ direct CVs sent will be forwarded to The Talent Set for review. 
  
  Commitment to Diversity 
  The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process. 

About RUSI​

The Royal United Services Institute (RUSI), based in London, Brussels and Nairobi, is the UK’s leading independent think tank engaged in cutting edge research in defence and security. Its mission is to inform, influence and enhance public debate on a safer and more stable world. RUSI is a research-led institute, producing independent, practical and innovative analysis to address today’s complex challenges​

About the role

As a Programme Manager – Networks and Engagement for the Cyber and Tech research group, you will be project managing and coordinating events for the Cyber Effects Network . You will also support the management of other projects and events, as well as coordinating the team’s external communications (e.g. newsletters and social media). More broadly, you will develop the Cyber and Tech research group’s ability to engage with the cyber and tech community across governments, industry and civil society.

​This professional administrative role plays a critical part in supporting both programme delivery and the team’s research staff and leadership.

​Whilst an interest in our area of research is a plus, this role does not itself involve research or policy analysis and is not intended to be a pathway into those positions. Candidates should therefore be motivated by programme coordination, event organisation and operational delivery and excellence.

​​Key tasks

​Events and workshops

​In collaboration with the Cyber Effects Network lead and other research project leads, support the organisation and delivery of workshops, roundtables and events.​

• Coordinating with the RUSI events and Communications and Marketing teams
• Managing invitations and participant lists
• Coordinating with speakers and participants
• Preparing agendas and other event documentation
• Supporting event administration and follow-up
• Identifying potential opportunities and themes for community (non-project related) events

​Project management

• Support the management of the Cyber Effects Network and other research projects.
• Where appropriate, lead on financial and grant management on specific programme areas
• Produce and maintain accurate project documentation
• Coordinating with programme delivery partners, where applicable
• Supporting post-project and post-event documentation and reporting
• Ad-hoc administrative duties to support the Cyber and Team research group.

​Communications

• Support the Cyber and Tech team’s external outreach and engagement activities
• Coordinating preparation of a regular RUSI Cyber and Tech newsletter
• Coordinating newsletter to the Cyber Effects Network mailing list
• Coordinating with the RUSI communications team and Cyber and Tech researchers to draft and schedule social media posts
• Map networks and stakeholders across themes and areas of interest
• Promoting Cyber and Tech events, publications and other public outputs on social media

​Business Development 

• Support the Senior Programme Manager and Cyber and Tech researchers with business development.
• Support on the management and development of bids across the Cyber and Tech team
• Support, with an avenue to develop and own partnerships with the funder landscape as identified by Cyber and Tech researchers 
• ​Support wider team business development activities by researching potential partners

​The above list of duties is not exhaustive. The post holder will be required to undertake such duties that may reasonably be expected within the scope and grade of the role.

​Person specification

​​The successful candidate will be highly organised, detail-oriented and comfortable multi-tasking and managing multiple administrative tasks in a fast-paced, high-profile environment. This role is particularly suited to candidates seeking opportunities in programme administration, including event management within policy organisations.​

Skills and experience​

• Strong organisational, administrative skills and attention to detail.
• Experience coordinating public and private events
• Ability to work independently, supporting multiple team members, and effectively prioritising and managing workload across competing requests
• Ability to manage multiple tasks and deadlines
• Excellent written English
• Excellent communication and interpersonal skills including the ability to communicate effectively with a wide range of stakeholders and ability to present complex information.
• Familiarity with newsletter and social media platforms
• Experience in organising large scale events (e.g. conferences)
• Experience in project/ programme management ideally gained in research setting
• Project management qualification/ certification gained from an accredited body
• Working knowledge and application of project management methodologies and frameworks
• Working knowledge and management of budgets including reporting and audit management
• Some knowledge about cyber security, emerging technologies or national security issues.​

​Our expectations​

We expect all staff to abide by and promote our RUSI’s Vision and Values and Equal Opportunities Statement.​

Applicants must have the legal right to work in the UK at the time of application.​

Benefits

• 25 days annual leave (rising with service)
• Additional days off during Christmas - RUSI Christmas closure days
• Generous pension contributions at 6% employer contribution
• Access to 24/7 Employee Assistance Programme
• Season ticket loan
• Free access to RUSI's world leading programme of events and conferences, research materials and library
•  Trained Mental Health First Aiders
• Enhanced sick pay*
• Enhanced maternity and paternity leave*

*Depending on length of service​

Application Process ​​

To apply, please click on the apply button and follow the instructions to submit:​

• Your CV.​
• Cover Letter, no longer than 1 page, explaining your interest in the role and any significant relevant skills and/or experience.​

The closing date for applications is 10th May​ 2026.​​

​Applications will be reviewed on a rolling basis, and the closing date brought forward if needed. Early application is encouraged. Only shortlisted candidates will be contacted.​​

Equal Opportunity and Values ​​

At RUSI you will be appreciated and valued. Our stakeholders, transactions, and projects are international and diverse, so we work hard to create inclusive teams that support our efforts and each other. We are committed in promoting equality and diversity in our workforce and make it as diverse as the communities we serve. Our recruitment data helps us monitor the effectiveness of our recruitment practices in order that we can continue to improve on creating a more diverse workforce. ​

​We’re aware that the questionnaire may not capture the rich complexities of our backgrounds and identities, so we apologise if these are not best described. Please note that this data will be kept confidential and separated from your job application. If you are uncomfortable sharing, choose "Prefer not to say" or skip the questions entirely.

Role Purpose

The Salesforce Administrator delivers high‑quality configuration, development and support of the organisation’s Salesforce platform to ensure it effectively enables Trussell’s strategic and operational goals. The role designs and maintains CRM solutions, manages enhancements and supports users to adopt efficient, data‑led ways of working. By ensuring a stable, well‑governed and continuously improving Salesforce environment, the role strengthens organisational effectiveness and enhances decision‑making across teams.

This role is part of Trussell’s Knowledge Transformation (KT) Programme. The Knowledge Transformation programme is an enabling programme at the heart of Trussell’s strategy, focused on gathering, curating and sharing our collective knowledge so that it can be used effectively to drive our mission. It brings together our systems, data, insight, and ways of working to ensure that the right information is available to the right people at the right time. By strengthening our technology, improving data quality and access, and building confidence across teams and food banks to use insights effectively, KT enables more informed decision-making, stronger collaboration, and greater impact across all our programmes.

Key Responsibilities

· Design and delivery effective Salesforce solutions.  
Design and delivery effective Salesforce solutions by analysing user needs and translating them into Salesforce requirements and configurations to deliver reliable, user-centred solutions to improve workflows and system performance

· Co-ordinate CRM project delivery.  
Work with the internal and external stakeholders to manage multiple CRM change projects, co-ordinating requirements, testing and deployment to ensure timely, high-quality delivery

· Manage Issue resolution and enhancements.  
Work with external suppliers and internal teams to troubleshoot issues, deliver enhancements and oversee changes, ensuring solutions follow best practice and meet organisation needs,

· Enable and support Salesforce user adoption.
Enable and support user adoption of Salesforce by providing user support training and documentation to strengthen system understanding and ensure consistent, confident use of Salesforce across Trussell.

· Maintain and Improve Data Quality.  
Monitor data quality and proactively resolve issues, guiding teams to maintain accurate, consistent data that strengthens reporting and decision-making

· Drive continuous Salesforce Improvement.  
Continuously improve the Salesforce platform and ways of working by staying informed of Salesforce developments, identifying opportunities for improvement and to contribute to the ongoing enhancement of CRM processes and functionality

Person Specification

Core Knowledge

· Salesforce platform administration principles, including configuration, data management and security

· Salesforce Nonprofit Success Pack (NPSP) or Non-profit Cloud structure, objects and functionality

· CRM design principles, including process mapping, user experience and data governance

· Understanding of data quality, data protection and good information management practice

· Experience with third-party products such as Demand Tools, Click Deploy, Form Assembly, Own Backup, Apsona

Essential Skills

· Stakeholder management and the ability to influence and guide others to adopt best practice

· Ability to effectively communicate complex technical content to non-technical audiences.

· Strong analytical and problem-solving skills, with the ability to interpret requirements and translate them into technical

· Effective planning, organisation and prioritisation skills to deliver multiple tasks and projects in a multi-stakeholder environment

· Collaboration and teamwork with the ability to work across different internal and external teams and functions

· Ability to manage testing, documentation and change processes in a structured and consistent manner

Key Experience

· Experience delivering Salesforce configuration and administration in a professional setting

· Experience managing CRM-related projects or workstreams

· Experience working with complex CRM datasets including imports, updtes and data quality activities

· Experience collaborating with technical vendors or consultants to deliver enhancements or troubleshoot issues

Special Requirements

· Salesforce Certified Administrator/NPSP Certified.

Role Purpose

This role provides PA, administrative and coordination support to the Programme Director and programme leadership team to enable effective decision making and smooth programme delivery. It supports the organisation of meetings, events and governance processes, maintains accurate documentation and systems, and assists with procurement and project coordination. By ensuring well organised operations, reliable information and timely communication, the role contributes to effective programme leadership and high-quality delivery across the programme.

This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors in order to increase funding, campaigning, and other forms of support for our work. As a member of an enabling programme, this role is focused on the successful delivery of the Together with Trussell programme outcomes, which underpin and enable the outcomes of our 5 external programmes - together contributing to the fulfilment of our long term vision of a UK without the need for food banks.

Key Responsibilities

Provide PA support and manage correspondence for the Programme Director

· Provides PA support to the Programme Director by managing correspondence, preparing draft responses, coordinating communication with stakeholders and supporting meetings to ensure timely, professional and well organised interactions that enable effective leadership.

Provide administrative and operational support for the programme

· Provides administrative and organisational support to the Programme Director, Head of Programme and wider programme teams, including supporting with the planning, logistics and delivery of events , often aimed at high-profile and priority audiences and stakeholders. , As well as preparing documentation and routine correspondence to support efficient workflows and timely decision making, to enable smooth programme operation

Coordinate programme meetings, documents and governance processes

· Coordinates programme meetings and governance activities, including supporting with programme reporting, to ensure structured planning and accurate recordkeeping, organising agendas and papers, taking minutes and tracking actions to support effective oversight and follow up.

Support procurement and supplier administration

· Supports procurement tasks by gathering quotes, raising purchase orders, tracking invoices and liaising with suppliers to ensure compliant processes and timely delivery of services.

Maintain team administrative processes and shared resources

· Maintains team administrative systems by organising shared folders, applying naming conventions and setting up templates to support consistency, quality and efficient team operations.

Support project coordination and programme delivery

· Supports programme delivery by maintaining project trackers, monitoring actions, organising events and administrative tasks, and carrying out research and information gathering to enable timely progress, well-run activities and informed decision making.

Person Specification

Core Knowledge

· Understanding of administrative and office management principles

· Knowledge of document management and version control practices

· Working knowledge of data protection principles

· Familiarity meeting logistics

· Good understanding of project coordination basics (e.g., actions, timelines, trackers)

Essential Skills

· Strong organisational and time management skills

· Ability to prioritise tasks and manage competing demands

· Clear and professional written and verbal communication

· Attention to detail and accuracy in documentation and data handling

· The ability to work in a fast-paced environment across multiple projects, balance competing priorities and meet tight deadlines.

· Ability to build effective working relationships with stakeholders

· Confident using digital tools and Microsoft 365 applications (e.g., Outlook, Word, Excel, Teams, SharePoint)

· Problem solving skills and ability to work proactively to resolve issues

Key Experience

· Experience providing administrative support in a busy team environment

· Experience coordinating meetings, events or logistics

· Experience working with multiple stakeholders

· Experience supporting projects or tracking actions

Special Requirements

None