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Sussex Community Foundation, Lewes, East Sussex (Hybrid)
£38,000 per year
Thank you for your interest in the post of Grants and Relationships Manager at Sussex Community Foundation.
Posted 1 week ago Apply Now
The Royal Parks, W2 2UH (Hybrid)
£33,666 - £37,176 per annum, depending on experience
Posted 1 week ago
Prospectus, London (Hybrid)
£56,000 to £59,000 per annum
Posted 1 week ago
Closing in 7 days
Age UK Camden, London (Hybrid)
£20,052 - £24,062 per year
Posted 1 week ago
Closing tomorrow
RCOG - Royal College of Obstetricians and Gynaecologists, Central London (Hybrid)
£43,000 - £47,500
Posted 1 week ago
Closing in 7 days
International Rescue Committee UK, EC2V, London (Hybrid)
£52,000 - £67,000 per year
Posted 1 week ago
Harris Hill Charity Recruitment Specialists, Oxfordshire (Hybrid)
£30.22 - 30.22 per hour
Posted 1 week ago Apply Now
High Trees Community Development Trust, London (On-site)
£30,000 - £40,000 per year
We're looking for a Senior Employment Advisor to support with the direct delivery of our employment service.
Posted 1 week ago
IntoUniversity, London (On-site)
£43,700 (inclusive of £2,700 London contribution). Pro rata for part-time candidate.
Posted 1 week ago
Closing in 3 days
Target Ovarian Cancer, EC1V, London (Hybrid)
£55,000 - £60,000 per year
Posted 1 week ago
Page 50 of 77
Ewell (Hybrid) 25.57 miles
£15.00 - £15.38 per hour
Temporary (BBTECH_RESERVED:Text100)
Job description

We are recruiting for a temporary supporter care officer for a leading social welfare charity , looking for someone to cove workload for the next 6 to 8 weeks. You will be responsible for accurately capturing data across different channels and the processing of all donations received by post, phone, and BACS and supporting the team where needed.

Hybrid working ,1 to 2 days in their office .

The Role
To ensure all donations, enquiries, and supporter correspondence are promptly and accurately processed, recorded, and thanked in line with our policies and within agreed performance indicators.
Carry out the above processes from our Central Office in Ewell on regular basis (in-office work performed on a roto basis, requiring one office day approximately every 3 weeks, as well as 1-2 team days every 6 weeks).
Record and report on written and verbal supporter feedback so that learnings from complaints and positive comments can be implemented into future marketing campaigns.
Identify and implement opportunities to build supporter engagement through creative communications, maximising the effectiveness of our fundraising campaigns.
Maintain existing business-as-usual processes, identifying opportunities to maximise efficiencies where possible.
Work with the Legacy & In Memory Marketing Team to welcome and steward new supporter enquiries, as well as manage processes in relation to tribute funds, allocation of payments and administration of our will-writing service.
Work with the Community & Events Fundraising Team to ensure that income raised on Facebook is processed and thanked appropriately, and to ensure enquiries through the service desk are managed to completion.
Work with the Finance team to ensure delivery of various reconciliation processes.

The Candidate
Knowledge of principles of excellent customer service.
Experience of fundraising and/or working in the charity sector.
Knowledge of Gift Aid, fundraising regulation, and the Fundraising Preference Service.
Experience of working with a CRM database.
Experience of processing card payments.
Knowledge of Direct Debit processes.
Use of social media to interact with audiences.
Excellent time management skills.
Excellent written and database skills, with very strong attention to detail.
Excellent letter writing skills with an emphasis on diplomacy.
Proven communication skills and excellent telephone manner.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Posted by
Third Solutions View profile Organisation type Recruitment Agency Company size 6 - 10
Posted on: 22 September 2025
Closing date: 20 October 2025 at 11:25
Job ref: 55813
Tags: Fundraising