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IRIS Recruitment, London (On-site)
£61,458 - £67,674 per year
Posted 1 week ago

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Closing in 2 days
BIG Alliance, London (Hybrid)
£30,000 - £32,000 per year plus generous benefits package
We are looking for someone who is highly organised, delivery focused, motivated and takes initiative, creative, has excellent interpersonal.
Posted 1 week ago
Closing today at 23:30
International Health Partners, Holborn (Hybrid)
£30,500 - £33,000 per year dependent on experience
Would you like to help send donated medicines around the world to those who do not have access to live-saving medicines?
Posted 1 week ago Apply Now
Closing in 4 days
War Child, London (Hybrid)
circa £42,000 per year
Join War Child at the heart of the organisation’s leadership and governance.
Posted 1 week ago
Closing in 5 days
10 Windsor Walk CIC, London (Hybrid)
£28,000 - £30,000 per year
Support the financial management of the organisation and strengthen our internal financial systems of an award-winning CIC.
Posted 1 week ago Apply Now
Closing in 4 days
First Step Trust, London (On-site)
£55,000 - £65,000 per year
Head of Commercial - Lead growth, social enterprise & VR innovation to create real employment opportunities
Posted 1 week ago
Closing in 5 days
The Ehlers-Danlos Support UK, Remote
£37,000 - £40,000 per year
Lead membership and individual giving at EDS UK. Build meaningful supporter connections and drive the income that changes lives every day.
Posted 1 week ago Apply Now
Closing in 5 days
Bridges Outcomes Partnerships, London (Hybrid)
£30,000 - £32,000 per year dependent on experience
Seeking an empathetic and compassionate Referral & Assessor officer with experience of case management and a passion for social impact
Posted 1 week ago
Closing in 7 days
Raw Material Music and Media, London (On-site)
£28,000 pro rata
Seeking an individual for the vital role of Community Connector in our vibrant community music and creative arts charity based in Brixton.
Posted 1 week ago
Closing in 7 days
World Cancer Research Fund, London (Hybrid)
£28,000 - £30,000 per year
Are you looking for an exciting opportunity to contribute to international research funding programmes?
Posted 1 week ago Apply Now
Closing in 7 days
Victim Support, City of London (Hybrid)
£29,630.20 per annum (this includes FTE £26,830.20 per annum plus London Weighting £2,800.00 per annum)
Posted 1 week ago
Closing in 6 days
User Voice, Greater London (On-site)
Up to £40,000 per year - based on experience
This is a leadership role within User Voice’s London team, managing two of our new flagship programmes.
Posted 1 week ago Apply Now
Social Interest Group, Romford (On-site)
£27,000 per year
We have an opportunity for a Support Coach to join our new Independent Approved Premises (IAP) covering the night shift on a rolling rota.
Posted 1 week ago
Page 33 of 70
Remote
£34,000 per year
Full-time
Permanent
Job description

We are looking for an inspiring Support Services Manager to lead our supported housing schemes, ensuring high‑quality, person‑centred support for women and children across our services.

If you are passionate about transforming lives, improving service quality and leading dedicated teams — we’d love to hear from you.

About the Role

As Support Services Manager, you will:

Lead and develop high‑quality support services

  • Provide operational leadership across supported housing schemes
  • Ensure trauma‑informed, person‑centred support plans and risk assessments
  • Monitor KPIs, contractual compliance and service performance
  • Drive service improvement and co‑production with clients

Manage, motivate and develop staff

  • Line manage Support Workers and Volunteers
  • Ensure supervision, training and performance management
  • Support recruitment and staff development across the region
  • Build a strong, motivated and skilled team

Champion safeguarding & risk management

  • Act as a safeguarding champion across supported housing
  • Ensure robust risk assessments, incident reporting and GDPR‑compliant records
  • Support staff to maintain the highest safeguarding standards

Ensure housing & compliance excellence

  • Work closely with Estates teams to maintain safe, compliant accommodation
  • Support quality improvements across physical properties and service delivery

Build impactful partnerships

  • Liaise with local authorities, commissioners, health partners and referral agencies
  • Represent Life at case conferences, multi‑agency meetings and contract reviews
  • Identify and respond to new referral opportunities

Drive quality, governance & reporting

  • Produce performance reports and maintain audit readiness
  • Support strategic growth and contribute to the department’s business plan
  • Promote Life Charity within local communities and public forums

Manage budgets & resources

  • Monitor expenditure and support resource planning
  • Support with funding bids and service redesign
  • Work with finance teams to ensure clients receive appropriate financial support

We’d love to hear from you if you have:

Essential experience & skills

  • Experience managing or delivering support and/or care services
  • Understanding of supported housing and estates management
  • Strong knowledge of support planning, risk assessment and safeguarding
  • Excellent communication skills with the ability to engage at all levels
  • Strong organisational, leadership and problem‑solving abilities
  • Ability to work independently, handle pressure and prioritise workloads
  • Commitment to equality, diversity and inclusion
  • Full UK driving licence

Desirable

  • Relevant housing qualification (e.g., CIH Level 4)
  • Experience working in a charity environment
  • Experience in troubleshooting or service improvement roles
  • Good strategic awareness

About Life:

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. 

Our services include:  

  • Supported housing and community support   
  • Counselling and skilled listening   
  • Free pregnancy tests and baby supplies  

Our values :

All our work is underpinned by the following universal human values: 

  • Humanity – All people are special and equal 
  • Solidarity – We’re with you and for you 
  • Community – We’re better together 
  • Charity – Doing good for one another 
  • Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £34,000 per annum

Hours: 35 hours per week over 5 days

Location: Home Based with Extensive Travel across the Midlands and South East England

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

  • Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
  • Birthday Leave  (applicable after 1 years service)
  • Additional annual leave for long term service  
  • Company Pension Scheme  
  • Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality:

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

Application resources
Organisation
Life 2009 View profile Organisation type Registered Charity Company size 51 - 100
Posted on: 01 April 2026
Closing date: 27 April 2026 at 23:30
Job ref: Support Services Manager
Tags: Housing, Operations, Compliance / Quality, Safeguarding, Governance / Management

The client requests no contact from agencies or media sales.