Jobs in Hornchurch

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Location: Bethnal Green, office-based

Salary: £27,500

Permanent, Full-time

Application deadline: Friday 16th August, 09.00am (We interview on a rolling basis and may close the role early if we find the right candidate)

Application pack: Have a look at our Lead Coach Application pack for more information about the role and Resurgo

We are now recruiting for a Lead Coach in Bethnal Green  - an outstanding opportunity to work as part of a local church to deliver the Spear Programme.

You’ll be working with the local church to manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has supported more than 10,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the challenges they face. But we don’t want to stop there.

We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.

In this role, you’ll be responsible for:

The Lead Coach is primarily responsible for overseeing the training room and group sessions with young people. You will help shape the training environment and will confidently adapt and deliver materials and sessions to work within the group’s development towards work readiness.

Delivery of Spear Programme - Group and 1:1 coaching [60%]

• Preparing and coaching Spear Foundation sessions and 1-1s, ensuring that young people are engaged, retained and work-ready by the end of this initial phase of the programme
• Building relationships with young people on the programme and managing culture, and attitudes in the training room
• Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively
• Handling safeguarding
• Taking a lead on rating the work readiness of the trainees and making sure data is inputted and used correctly on salesforce
• Tracking trainee progress on the dashboards
• Liaising with volunteers for key programme engagement events such as mock interviews and external panels. Leading on briefings and communications with these volunteers

Delivery of Spear Career [20%]

• Delivering weekly Spear Career sessions (including running workshops with past Trainees), maintaining records and reporting on statistics, and creatively developing ongoing relationships with Spear Trainees

Training the Graduate Coach [10%]

• Contributing towards the training and developing of the Graduate Coach by modelling excellent coaching and giving regular feedback

Trainee recruitment [10%]

• Developing relationships with Job Centres and local referral agencies to ensure that the maximum number of Spear Trainees are enrolled on each programme. This involves liaising with referral agencies, active face-to-face recruitment and monitoring recruitment statistics

Continuous professional development

• Continually engaging in professional development, including being part of Resurgo’s wider coaching programmes and possibly supporting on leading internal training such as Grad Coach Training

Active participation in and support for church team and mission

• As the Spear programme is run in partnership with a local church partner, you will establish a strong personal connection with the church to develop the engagement and backing of church members and help build a strong network of supporters for the Spear programme. As part of this you may be asked to speak at church/events and contribute to prayer meetings as per Resurgo’s Christian ethos and the mission of the church

This role will suit you if:

• You are an active Christian, passionate about your work being a lived expression of your faith
• You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing
• You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further.
• You are confident in giving feedback and having crucial conversations
• Able to lead others effectively
• You are great at building relationships, with solid communication skills
• You are steady under pressure, and able to juggle competing priorities
• You are looking for a varied, hands-on role, where you won't be tied to a desk
• Emotional resilience and good self-leadership in this area. You have a sense of humour and want to have fun at work
• Strong administrative skills, competent and accurate and efficient in typing and work methods

You’ll be employed by St Peter’s Church, who partner closely with Resurgo to deliver the Spear Programme in Bethnal Green

You can expect:

• A genuine commitment to upskilling you through impressive training opportunities:
  • Support and funding to complete your professional coaching accreditation
  • Progression opportunities through professional development 1-1s, and a dedicated Church Partnerships team.
  • Equipping you to have autonomy in your role, through a culture of ‘high challenge, high support’
• A fun, supportive culture where you are encouraged to bring your authentic self to work
• A worshipping community, where you can pray and worship with your colleagues
• Summer and autumn staff conference days, plus a two-night Christmas retreat

A couple of things to note:

• This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
• In the event of a job offer, a DBS check will be requested.

Resurgo is a charity with a mission to transform society, of which the Spear Programme is just one part. We use our expertise in coaching and impact management to equip other organisations to cultivate change. Find out more about our work here.

We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator.

This is an exciting and stimulating opportunity for a talented Administrator who is keen to develop their skills and customer service experience to make a positive impact on our members. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes. You will be efficient, responding promptly to data requests and deliver strong data integrity for membership.

If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you.

What you will do:

• Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
• Respond to member queries and complete key membership administration processes throughout the membership lifecycle.
• Provide support to ensure relevant documentation on membership processes are current and user friendly.
• Through continuous review and collaboration across the RCR, implement developments that improve efficiency or member experience.
•  Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members.
• Work with the Membership Events Coordinator to deliver outstanding membership engagement events and assistance with administration.

What you need:

• Experience of managing administration processes efficiently.
• Demonstrable experience of providing exceptional customer service.
• Experience of using and maintaining a database or equivalent to store and retrieve data.
• A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
• Ability to prioritise and anticipate competing demands.
•  Good working knowledge of Microsoft packages.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.

Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the road safety charity and the National Road Victim Service

Who we are: Brake has been supporting victims of road collisions since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.

Join our team: We're looking for a dedicated Triage Caseworker to join our dynamic, compassionate National Road Victim Service team in Scotland. Your role will involve delivering high quality support services to those at their most vulnerable following a death or injury on the road.

Not your average job: This isn't a 9 to 5. You could play a significant part in providing trauma-informed support services across Scotland. Make a real difference in the lives of those affected by road traffic collisions. 

What we offer:

· A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year. Pro-rata for part-time working patterns)

· An extra day of annual leave for your birthday to take whenever you choose 

· Enhanced sick pay and compassionate leave 

· Death in service benefit 

· Employee Assistance Programme 

· Flexible working 

· Ongoing support and clinical supervision 

· Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We are looking for dedicated, adaptable and empathic people with a background in providing high-quality emotional support and advocacy. Experience gained in the following kinds of roles tends to transfer well to the role of caseworker at Brake: police force, roles within the criminal justice system, family liaison officer, counsellor, experience in health and social care or previous caseworker experience in any area. 

Key tasks

• Working with the team in Scotland to manage triage caseload, for cases coming into the National Road Victim Service.
• Undertaking an initial assessment of service users’ needs on entry into the National Road Victim Service
• With the support of the team manager and risk manager, prioritising and categorising cases which require immediate intervention, based on assessment of vulnerability and risk at an early stage.

Essential experience and skills

• Experience of an assessment or triage service, including remotely.
• Experience of undertaking comprehensive assessments for service users with complex mental health and social care needs and taking appropriate action to stabilise them.
• Knowledge, experience and understanding of working in a trauma informed way, providing trauma informed care to adults and families.

About the team and how we work:

Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. 

So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

The successful candidate will be required to go through an enhanced DBS vetting process due to the sensitive nature of the service delivered.

We do not accept applications from serious traffic offenders due to the nature of our work. Candidates will be asked to disclose any unspent points at interview. Employees are subject to driver licence checks. 

To apply:

Submit your CV and a covering letter which clearly demonstrate you have what it takes to perform this challenging and rewarding role.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Therefore, if you are interested, please submit your application as early as possible

The Talent Set, Senior appointments are delighted to be working with Bowel Cancer UK to find their Director of Marketing, Communications and Engagement. This fantastic opportunity is remote based with occasional travel to London, and salary is from £75k-£85k.

Bowel Cancer UK are in a really exciting position after doubling in size and their profile has never been higher after a number of highly successful campaigns including #getonaroll

The Director of Marketing, Communications and Engagement is a strategic role, leading all areas of communication, brand, media, digital and marketing for Bowel Cancer UK.  The postholder will build effective and creative relationships with key internal and external stakeholders including media, agencies and brand partners.

This challenging and exciting role requires an outstanding communicator able to lead, influence, and negotiate positively and effectively. The postholder will lead effective and successful teams through a period of change, development and growth, to increase the charity’s reach, impact and engagement with its community.

To be considered for this position please apply with your CV as soon as possible.

Regrettably please note we may not be able to reply to every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Estates management Management of the operations information systems. E.g. Inventory, Health and Safety logging Ensure that we receive competitive quotes for all works carried out on our sites in compliance with our financial regulations Ensure that all contractors are communicated with in a timely and professional manner on all works to be carried out Project management. Prepare business cases and feasibility studies; tender, award and manage projects Manage all compliance maintenance and work closely with the site team to ensure these are completed Scheduling of maintenance across all sites, maintaining a 3 – 5 year maintenance cycle that informs budget setting Work with Heads of Service to source and prepare appropriate buildings/spaces in order to expand services Manage and maintain an Asset Register for BeyondAutism On request, provide data for SMT, governors, trustees and Heads of Services Liaise with services’ administrative staff to ensure required data is captured and scheduling of site works are smooth Manage the schools’ personnel check -n (inventory) and access control systems Management of the cleaning and consumable supply contracts Health and safety management Ensure that the site team and the Senior Management Team are supported in ensuring our sites comply with Health and Safety legislation Support the Director of Finance with the organisation and completion of Health and Safety Audits Knowledge and understanding of Health and Safety, relating to fire, water, and asbestos Chair organisational Health and Safety and maintenance meetings and attend site specific meetings Reporting and recording Ensure that all site documentation is held in a central file. Including checking and holding site-based certification, arranging annual reviews, arranging testing and monitoring at each site in particular related to Health and Safety legislation to include, though not limited to, electrical testing, gas testing, legionella testing, fire assessment Ensure that accurate registers are kept of asbestos, and hazardous substances across all sites Ensure minutes are taken at any operational meeting in particular, estates and Health and Safety meetings Provide monthly reports to SMT Attend monthly Services SMT, providing reports as required by the COO Management responsibilities To manage and provide strategic leadership to the Site and Cleaning teams To provide monthly supervision and ensure structures are in place for effective appraisal, personal development and performance management of the Site and Cleaning Teams To take all possible precautions to safeguard the welfare and safety of staff, pupils, students, visitors and the public, by implementing all policies related to safeguarding, health, safety and risk To manage the Maintenance and facilities budget in conjunction with SMT and the annual service development plans Adhere to the Premises Policy, working with SMT to ensure that new premises acquisition is managed appropriately, and disposal is managed in a timely and effective manner General Adhere to BeyondAutism’s Safeguarding Policies Work within the organisational Diversity Policy to promote equality of opportunity for all students and staff, both current and prospective Maintain high professional standards of attendance, punctuality, appearance, conduct and positive, courteous relations with students, parents and colleagues Adhere to policies as set out in the staff handbook Comply with the Data Protection Act/GDPR Undertake other reasonable duties related to the job purpose required from time to time Navigate our Carbon Neutral ambitions by formulating and driving the charity sustainability targets This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, as reasonably directed by the COO. This job description will be reviewed regularly in the light of changing organisational requirements and any such changes will be discussed with the post holder. The post holder is expected to comply with the appropriate Code(s) of Conduct associated with this post.

Job overview

British Somali Community Centre is a small refugee women-led charity with a 30-year history of delivering much needed services in education, family support, advocacy, and health programmes to the community.  

We are seeking a dynamic, proactive, part-time Senor Strategic and Operations Manager to oversee, grow and develop our organisation to continue to serve our community as we deal with an increase in demand for our services post pandemic and with the rise in the Cost-of-Living crisis.

The overall purpose of this role is to develop the organisation and oversee its operations. As a senior team member, you will play a pivotal role in both shaping and executing the organisation's vision and strategy. Working with the Trustees and Director to support the growth and development of the charity, this role will aid the organisation in making the most of new opportunities and to manage risk through informed strategic choices, stronger strategy development and greater strategic alignment across the organisation.

You will have knowledge of fundraising and be responsible for supporting income generation efforts by proactively seeking out and responding to funding opportunities from donor organisations.

The role will work closely to support the development and operations of projects and processes within the charity. You will make sure that all policies and processes are in place, relevant and regularly reviewed and updated and that the organisation is effectively managed.

You will have excellent communication and people skills, able to engage and work with a range of stakeholders including staff from across the organisation, service users, donors, volunteers, members of the public and trustees. You will be someone who will fit our positive culture and can bring together individuals and teams to deliver successful projects.

We are looking for someone who has great business and financial acumen, can deliver change, oversee project development, and manage and successfully complete multiple tasks.

Ideally the candidate will have experience in the charity/not-for-profit sector, but we welcome applications from people looking to move into this career.

 Main responsibilities -

- Lead on organisational development, business, and strategy planning.

- Oversee strategic monitoring and reporting, internal audits, costing and business growth opportunities.

- Ensure policies and processes are in place, relevant and regularly reviewed and updated.

- Support the development and operations of projects and processes within the charity.

- Develop and deliver a research plan to identify the most promising prospective donors for BSCC’s programme priorities.

- Work collaboratively with senior management to develop and submit high value funding bids to meet fundraising targets.

- Secure long-term financing for programs by writing and applying for funding from a diverse range of funding streams.

- Develop the organisation to the vision of the board of trustees.

- Prepare updates, papers, and reports for trustee meetings, funding partners, and wherever else applicable.

Knowledge and skills -

- Bachelor’s Degree or equivalent experience required.

- Experience in non-profit fundraising and writing successful business plans and strategies.

- Experience of leading on prospect management, taking the initiative, identifying, and reaching out to new trusts and foundations supporters.

- Experience in developing and managing high-quality relationships with trusts and foundations and/or high-net-worth individuals.

- Excellent organisational skills and attention to detail.

- Ability to prioritize multiple tasks and meet deadlines.

- Strong writing, editing, and proofreading skills.

- Demonstrated ability to think strategically and to achieve results in a fast-paced, team-oriented environment.

- Excellent interpersonal skills.

- Proficiency with Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint.

Note: This is an exciting new role, and we expect it will evolve over time. This job description is not intended to establish a total definition of the job, but an outline of the duties. The details above are neither exclusive nor exhaustive and the post holder may be required to carry out additional tasks from time to time, to enable the organisation to carry out its work efficiently.

 Benefits -

- 25 days holiday (pro-rata for part-time role), plus bank holidays and the Christmas week.

- Excellent staff development and training opportunities.

- Job satisfaction from making a real difference on a small team for a charity integral to the local community.

Would you like to be part of a young and vibrant charity that is dedicated to supporting people who have been bereaved by suicide?

We're looking for a Service Administrator to help with the running of our Counselling Service. Among other things, you will be responsible for handling all correspondence with clients from their initial application through to the conclusion of their counselling.

We’re growing fast so we’re looking for an individual who has a hands-on approach and a can-do attitude!

About the role

As Service Adminstrator you will:

• Handle email and SMS correspondence with clients relating to their counselling.
• Answer the phone, responding to general or counselling queries where appropriate, or directing calls to other members of the team.
• Process all counselling applications and manage the waiting list for counselling.
• Match clients with counsellors with the support of the Service Manager.
• Send all pre- and post-counselling information to clients.
• Support counsellors with the scheduling of counselling sessions and monitoring client attendance.
• Collate data relating to service activity on a weekly and monthly basis.
• Attend and participate in regular team meetings.
• Contribute to the ongoing development of the organisation by identifying opportunities to improve processes and systems.
• Provide administrative support to the wider team as needed. 

About you

We're looking for someone with experience of working in an adminstrative and client-facing role, ideally in a mental health and/or counselling setting. Above all, you will have excellent interpersonal skills, including a warm, empathetic manner on the telephone and in writing; a high level of organisation and attention to detail; confidence in using digital platforms like HubSpot; and the ability to work independently and as part of a team. Training will be given to the right candidates.

If you like the sound of what we stand for and our mission, are passionate about mental health, and would like to work within a fast-paced environment, then we’d love to hear from you!

We are committed to Equality, Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve.

All our roles require candidates to go through right to work and DBS checks.

Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, meaningful work and a sense of belonging.

We are looking for a compassionate, highly motivated and enthusiastic individual to provide tailored person-centred support to a caseload of formerly homeless individuals known as “Companions”  especially to those who are struggling with substance misuse. Attention to detail is essential, as is the ability to identify and promptly address risks or safeguarding concerns. Empathy, attentive listening, and strong verbal communication skills are also key requirements. 

The successful candidate will understand that many people with experience of homelessness can also be trying to navigate other complex needs. The purpose of the Support Worker/ Recovery worker is to provide a person-centred support to a caseload of Companions in particular to those who are experiencing difficulty in maintaining their tenancy due to their experiences and relationship with substances, including alcohol.

Proficiency with IT and the ability to maintain up do date records in our database are necessary. 

If you have the relevant personal qualities, experience, skills, enthusiasm and a positive “can do” attitude and would relish the chance to work in this dynamic, progressive, and successful charity, we would like to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do and a social enterprise that has an exciting future.

Job Title: Head of Finance – Global Shared Services

About Us:
At Future CFO, we are committed to excellence in financial consulting, offering bespoke solutions to our clients who are predominantly in the not for profit and social impact space. As a forward-thinking organization, we are looking for a dynamic Head of Finance to join our senior management team. The Head of Finance will be responsible for overseeing all financial aspects of Future CFO clients. This includes financial planning, budgeting, reporting, analysis, strategic decision-making and donor reporting. The Head of Finance is responsible for managing, supervising, and directing financial activities that our charity clients buy into. Other duties include strategic support and advisory to the management personnel and their Board members ensuring finances are used beneficially, developing the financial strategy, assessing investments, and ensuring
legal and regulatory compliance.

The ideal candidate will have Non Profit and NGO experience and possess a blend of strong financial accounting skills and the ability to manage complex month-end processes across clients that are based globally. The individual will possess excellent
communication abilities to liaise effectively with various teams and clients. They will be confident and a self-starter with excellent people skills, possess a passion for growth and creating a powerful and connected team culture.

Key Responsibilities:
● Oversee and manage the entire month-end closing process across various clients, ensuring all financial transactions are accurately recorded, and deadlines are met.
● Be involved and proactive in comprehensive financial reconciliations that are performed for each client.
● Coordinate with various teams and clients to ensure a smooth flow of financial information and to support decision-making processes.
● Ensure quality control over financial transactions and financial reporting, managing and complying with government reporting requirements and tax filings.

● Develop and implement financial policies and procedures that improve efficiency and internal controls across Future CFO and aligned to the various clients.
● Prepare and review financial statements and reports, ensuring compliance with accounting standards and regulatory requirements as well as be key lead of client audit.
● Manage comprehensive donor reporting, ensuring timely and accurate financial reporting to donors, grant providers, and other stakeholders.
● Liaise with external auditors, facilitating audits and implementing recommendations as required.
● Monitor financial performance by comparing and analyzing actual results with plans and forecasts, identifying trends, and recommending actions.
● Process standardization for running effective finances across our clients, working with other Future CFO leaders to create KPIs and contract management procedures.

Qualifications:
● Bachelor’s degree in Accounting, Finance, or a related field. A professional accounting qualification (e.g., ACCA, CIMA) is highly preferred.
● Excess of 5 years experience in a financial management, with a strong background in financial accounting and month-end closing processes.
● Excellent knowledge of accounting principles and standards, with the ability to oversee and ensure accuracy in financial statements and reports.
● Strong analytical skills, attention to detail, and the ability to work under pressure and meet tight deadlines.
● Exceptional communication and interpersonal skills, with an aptitude for building relationships with internal teams and external clients.
● Audit experience is desirable but not essential.
● Proficiency in financial softwares and advanced Excel skills.

What We Offer:
● A dynamic and supportive work environment where you can develop your career.
● Competitive salary and benefits package including Health Insurance.
● Opportunities for professional growth and advancement.

● A culture that values diversity, inclusivity, and work-life balance.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 43 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years. 

We are seeking a part-time HR Policy and Inclusion Manager on a fixed-term basis (maternity leave cover) to join the HR team. In this role, you’ll take on lead responsibility for making sure that IntoUniversity’s HR policies and practices follow best
practice, are compliant with employment legislation, and align with IntoUniversity’s mission and objectives. This could range
from creating new policies for our staff handbook, through to undertaking research into an exciting new staff benefit.

You’ll also play a key role in ensuring that our employment and HR practices are inclusive, acting as the Diversity and
Inclusion Lead on our HR team and supporting with the implementation of the Diversity and Inclusion Strategy. 

As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative. The more inclusive we are, the better our work will be, and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We therefore encourage applications from candidates from as wide a range as possible of ethnic,
cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within  IntoUniversity.

If you believe that all young people deserve the chance to develop their talents regardless of their background and want to play a part in helping them succeed, then we would be delighted to hear from you.

Junior UX Designer

We’re looking for a talented and innovative UX Designer to join our team. You will assist in creating user-centred designs by understanding business requirements, user needs and technical constraints.

This is a remote working role.

Position: CE319 Junior UX Designer

Location: Homebased, UK, Nationwide, however, occasional travel will be required as part of this role

Hours: Full-time, 35 hours per week (flexible working available)

Salary: £29,260 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)

Contract: This is a fixed-term contract for 23 months

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 9 August 2024 (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: 12 August 2024 

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the UX Manager, the Junior UX Designer role will help develop user-centred products and services across our website and other digital platforms, with a strong focus on accessibility, usability and engagement to support those impacted by stroke.

Key responsibilities will include:

· Design and prototyping – create wireframes, user flows, site maps etc. across multiple devices.

· User research – conduct and analyse user research including surveys, usability testing and A/B testing.

· Collaboration – work collaboratively with developers, designers and stakeholders.

· Accessibility standards – ensure all designs are accessible for our users and inclusive.

· Help to conduct and evaluate research studies to inform the design process and ensure that our products and services meet the needs of our users.

· Convert research findings into actionable insights and present research findings to a wide range of stakeholders at all levels of the organisation.

· Collaborate closely with product teams to ensure that design solutions are aligned with the organisation's goals and are feasible to implement.

About You

You will need to be:

· Enthusiastic, hard-working and passionate about creating user focused experiences.

· Understanding of web and mobile technologies, and ability to create designs that are responsive and accessible.

· Proactive in staying up to date with new UX trends and best practice.

· Proficient in tools such as Figma, Adobe XD, Hotjar, Google Analytics or similar.

· Experienced in applying user-centred design methodologies in past projects.

· Skilled with attention to detail.

Occasional travel will be required as part of this role, including team meetings, team away days or other work-related meetings.

To fulfil the role, you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV and a covering letter of no more than one page demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as UX, UX Designer, Junior UX Designer, Assistant UX Designer, UX Design.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

A well-established UK charity is seeking an experienced Database Officer to join their Development team. This role is integral to the charity’s transition to Salesforce CRM, ensuring smooth data migration and the implementation of new fundraising processes.

Key Responsibilities:

• Serve as the Development team’s lead for the new CRM database.
• Collaborate with team members to ensure appropriate data migration and accessibility/reporting.
• Support the team in using the new database, ensuring the functionality of events, reports, templates, and other features.
• Use the new CRM database to develop processes for organising and managing fundraising appeals and communications.
• Manage all individual giving information (regular giving, one-off gifts, and legacies) in the CRM, proactively enhancing the data.
• Coordinate with team members to develop/enhance donation webpages linked to the new CRM.

Person Specification:

• Knowledge of CRMs in a fundraising context, preferably Salesforce.
• Understanding of fundraising regulations, data protection (including GDPR), and compliant data capture and recording.
• Experience with organisational/database change projects.
• Experience with mapping out the process for data migration

What’s on Offer:
​​​​​​​This is a 10-12 month contract role based in central London, offering hybrid working with a requirement to be in the office 2-3 days a week. The salary for this position is £33,545.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

The Executive Assistant to the Chief Development Officer and the Director of Development (EA to CDO and DoD) will provide proactive senior-level support within a busy office and theatre environment.

The EA to CDO and DoD will support the Chief Development Officer (CDO) and the Director of Development (DoD) in delivering their roles efficiently and effectively, focusing on comprehensive inbox and diary management to ensure strategic prioritisation of commitments. They will source and / or draft briefings as needed for donor meetings and events and ensure prompt and sensitive follow-up is carried out.

As an engaged and diplomatic communicator, they would act as first point of contact for all matters relating to the CDO and DoD, working in partnership with colleagues in the Development team, and more widely across the organisation. They will understand the nuances of the external relationships the CDO and DoD hold to enable co-ordination of supporter correspondence on the CDO and DoD’s behalf, ensuring that conversations progress sensitively and at pace.

The role also manages the co-ordination and communication with the Development Board and other fundraising committees.

The successful candidate will have the following: 

• Significant experience in an assistant role, including complex diary management and an understanding of the requirements of interacting with high-level external stakeholders.

• Substantial experience in a dynamic, busy environment, preferably in the fundraising sector

• Excellent written communication skills with a high level of attention to detail.

• Skilled multi-tasker - both independently and within a team - with ability to adjust to varied deadlines and work quickly and accurately to tight deadlines.

• A positive disposition, strong interpersonal skills and the ability to deal confidently with a wide range of internal and external contacts, including building and maintaining key relationships in a senior space.

If that sounds like you, this may be the role for you!

The closing date for the receipt of a completed application is Monday 12th August 2024 at 12 noon