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We're looking for a kind, compassionate and resilient Support Worker to join our Learning Disabilities Service in Waltham Forest.
£30,784.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Support Workers are responsible for the customer's emotional, psychological wellbeing as well as providing support to help them develop the life skills they require to meet the assessed needs. This will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
The working pattern for this role consist of: Monday to Sunday, Early, late shifts and long shifts including evening and weekends
What you'll do:
Behaviour Analysis:
- You are liable to observing and monitoring the customer's behaviours, the duration, the intensity, and the damage, as well as factors that may alleviate or trigger the behaviour
- You understand and collaborate with the different support organizations accessible in the community
- You will have ability and skill to present and feedback to other professionals in a formal setting
- Reports possible cases of abuse, neglect or endangerment appropriately
- Actively participates in the reviewing and the designing behavioural interventions plans.
- Implements behaviour support plans
- Measures goals and objectives of behaviour support plans to ensure they are being met
- Communicates with parents and care managers in regard to customer's progress in the absence of management
- Assists customers in identifying inappropriate behaviours and develop better behaviour alternatives.
- Maintains up to date accurate records of customer's, service being provided and behavioural data
Other Responsibilities:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker.
- Carry out security duties to ensure the safety of the customers and premises
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times.
- Maintain records as required at the project under the direction of the support workers / management
- Participate in team meetings/reviews and the general development of the service.
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
- NVQ Level 2 or equivalent
- Minimum 2 years of experience working with customers with Autism/Behaviour that challenges and Diabetics
- Good IT skills
Desirable:
- Experience with PBS approach
- Driver
Please see our webite for the full description.
Are you passionate about supporting young people, building relationships and making a genuine social impact? We're looking for a dynamic Student Engagement Officer to join EDT and help inspire the next generation of scientists, engineers, technologists and future innovators.
As a Student Engagement Officer, you'll play a vital role in connecting students, schools, teachers, parents and industry partners with life-changing STEM opportunities. From student recruitment and communications to programme support and stakeholder engagement, this is a rewarding role where you'll see the direct impact of your work on young people's futures.
Why Join EDT?
At EDT, our values are more than words. They influence every decision we make and every young person we support.
Join a charity with more than 40 years of experience helping young people reach their potential through STEM education and employability programmes.
What You'll Be Doing
· Lead the design, development and continuous improvement of engaging STEM and employability programmes, ensuring content remains innovative, relevant and impactful for young people.
· Create high-quality learning resources, programme materials and content for face-to-face, virtual and hybrid delivery, collaborating with colleagues, educators and industry partners.
· Deliver inspiring STEM programmes, workshops and events, confidently engaging young people while providing an exceptional participant experience.
· Build strong relationships with schools, employers and stakeholders, using feedback, data and insight to enhance programme quality, reach and impact.
Please refer to the attached job description for the full list of responsibilities and person specification.
Who We're Looking For
What's In It For You?
Location
#StudentEngagementOfficer #StudentRecruitment #EducationJobs #YouthEngagement #EducationOutreach #STEMEducation #StudentSupport #SchoolEngagement #ProgrammeCoordinator #EducationCharity #CommunityEngagement #CareersEducation #EmployabilitySkills #OutreachOfficer #HybridWorking #PartTimeJobs #CharityJobs #EducationCareers #YouthDevelopment #STEMCareers #HubSpot #StakeholderEngagement #StudentExperience #EducationSector #MaternityCoverJobs #StudentEngagement #EducationRecruitment #SchoolsPartnerships #StudentEngagementOfficerJobs #YouthProgramme
Our mission is to connect young people with STEM and inspire STEM futures.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Making The Leap is an innovative social mobility charity that is making a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
We provide skills training, school and mentoring programmes, and partner with businesses who want to drive forward social mobility via learning programmes, internships, job opportunities and more.
Our aim is to ensure everyone has access to a good standard of living and equality of opportunity, no matter what their or their parents’ occupation or background is.
We are looking for a highly motivated individual to provide vital ongoing career development support to our programme beneficiaries.
We are based in London and support young people via our direct delivery programmes. We take what we learn from our work and use it to inspire businesses across the UK to do more to improve social mobility (making sure people from all backgrounds get fair opportunities).
We do this by:
· Running large leadership initiatives like The UK Social Mobility Awards to celebrate companies doing it well.
· Organising Social Mobility Day to raise awareness.
· Publishing The Social Mobility Podcast and Social Mobility List to share ideas and highlight role models.
Our vision is that every young person has a chance to succeed, and every employer will have a part to play.


The client requests no contact from agencies or media sales.
Programme Finance & Compliance Advisor
Are you a qualified or part-qualification Accountant or do you have the equivalent practical experience?
We are looking for a Programme Finance & Compliance Advisor to provide specialist financial, compliance and risk management expertise that enables the charity to secure, deliver and successfully close institutional grants and commercial contracts.
With 75 years of experience, the focus is on helping the most vulnerable children overcome poverty and experience fullness of life. The organisation helps children of all backgrounds, even in the most dangerous places, inspired by Christian faith.
Come join the 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Position: Programme Finance & Compliance Advisor
Location: Milton Keynes/hybrid
Hours: Full time, 36.5 hrs per week
Contract: Permanent
Salary: £42,750 – £45,563 depending on experience
Closing Date: October 8, 2026. Interviews will be the following week.
About the Role
This role protects organisational resources, strengthens donor confidence and supports the sustainable delivery of programmes by ensuring funding opportunities are financially robust, risks are effectively managed and contractual obligations are met throughout the funding lifecycle.
You will work collaboratively with colleagues across the charity, consortium partners and donor organisations. The role requires strong professional judgement, attention to detail and the ability to influence and advise colleagues on complex financial and compliance matters.
You will balance regulatory requirements, donor expectations and organisational priorities while maintaining a solutions-focused approach. You will be expected to build strong working relationships, manage competing priorities and contribute to a culture of accountability, continuous improvement and responsible stewardship of resources.
What Success Looks Like
This role is based at the Milton Keynes office. You will need to work from the office for a minimum of 3 days per week, with the option to work from home for the remaining 1 or 2 days. Please only apply if you live within a realistic commuting distance of Milton Keynes.
About You
To succeed in this role you will need:
About the Organisation
Join an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy the organisation has helped bring lasting change to millions of children, over more than 60 years. As a Christian charity, everything is motivated by faith as we strive to reflect God’s unconditional love.
An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.
We value diversity and aspire to reflect this in the workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.
You may also have experience in areas such as Finance, Accounting, Economics, Business Administration, Finance Advisor, Accounting Officer, Economics Officer, Business Administration Officer, Accountant, Business Accountant, Charity Accountant, Finance Accountant.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Prospectus is pleased to be partnering with a community-led social enterprise in London’s South Bank to recruit for a newly created Governance Manager role on a part-time basis, 2.5 days per week.
Reporting to the Chief Operating Officer, the Governance Manager provides specialist leadership for governance, statutory compliance, regulatory assurance and governance policy management across the organisation. This role sets the governance framework, maintains compliance standards, advises senior leaders and Boards, and ensures escalation of governance, legal, constitutional or regulatory issues where required. The Governance Manager also leads Board and committee governance administration, including scheduling, meeting logistics, formal minutes, action tracking and formal governance records, working alongside the EA and Governance Co-ordinator, where CEO/COO diary coordination, leadership administration or wider organisational coordination is required.
The successful candidate will bring experience of governance and compliance having worked in a similar role previously. This includes experience of maintaining governance frameworks and registers as well as supporting Boards and senior level stakeholders. You will have excellent written and verbal communications skills with a strong attention to detail and organisational skills. You will also bring a passion for the mission with a drive to help streamline and improve processes and systems.
To apply please click through to the job advert on the Prospectus website and submit your CV and a 1-2 page supporting statement. The statement should outline your motivation for joining the organisation and why you feel this role would be a good fit for you. You should also bring out examples to showcase your skills and experience in relation to the job description (click on Appointment Brief button on the Prospectus website for the full job pack)
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
About Florence Nightingale Foundation
At the Florence Nightingale Foundation (FNF), we develop nurse and midwife leaders who can influence, improve and transform health and care. Our work has purpose, reach and impact – supporting professionals at every career stage to grow in confidence, lead with integrity and create lasting change for the people and communities they serve.
This is a unique and exciting opportunity to lead the next phase of the FNF Academy's development and growth. As the Director of Academy, you will shape a bold, credible and high-quality Academy offer, ensuring our Scholarships, Leadership Programmes and professional development opportunities continue to meet the needs of nursing and midwifery leaders in the UK and globally.
You will work closely with the senior leadership team and key external partners to strengthen the Academy’s influence, grow sustainable opportunities and demonstrate the value and impact of our work. This is an Executive role with real scope to bring clarity, ambition and momentum to a charity with a strong reputation and an important mission.
About you
You will bring executive or senior nursing or midwifery leadership experience, current NMC registration and the credibility to influence at executive level. You will be confident working with complex stakeholders, leading through change and translating strategy into practical, high-quality delivery.
You will be a strong relationship-builder and a clear communicator, able to inspire confidence, develop high-performing teams and make decisions informed by evidence, insight and professional judgement. Most importantly, you will share our commitment to developing nurse and midwife leaders who can make a tangible difference across health and care.
Why join us?
You will join a small, friendly and ambitious charity where your work will have purpose and visible impact. We offer a supportive team culture, hybrid and flexible working, generous annual leave, strong pension contributions and dedicated time for personal and professional development. Further information about the role, including key responsibilities and the person specification, can be found in the candidate pack.
The client requests no contact from agencies or media sales.
Clerk to The Worshipful Company of Woolmen
Salary: £70,000 + benefits (full time)
Place of Work: Home based - with frequent travel, primarily to the City of London
Our Company grew out of the ancient Guild which regulated the wool trade. The first record of its existence was when it was fined by King Henry II for operating without his licence. This was in 1180, so it is safe to say that we are over 800 years old.
The Livery Company now combines its ancient history and traditions with an active role with the $80bn Global Wool Pipeline Industries by maintaining close emotional and business affiliations with a modern, vibrant and very environmentally friendly fibre.
This could be the ideal role if you wish to join an active, forward-looking Company. You will need to:
· Demonstrate business acumen and strategic awareness to deliver agreed objectives
· Have an affinity with and be willing to learn about the wool and textile industry
· Be flexible, able to work under pressure across multiple roles, be adaptable to change
· Have excellent hands-on administrative and organisational abilities
· Have excellent verbal, written presentation and communication skills
· Have confident IT and online skills and the ability to use and leverage social media
· Be comfortable managing formal ceremonial events and the protocols involved
· Be friendly and approachable, with excellent people skills and an ability to inspire confidence
· Be a team player as well as a starter and finisher
· Have an appreciation of the ethos and culture of the City of London and the Livery Community
· Demonstrate commitment, sound judgement, energy, tact, diplomacy, and confidentiality
· Be based within easy reach of the City of London
· Be able and prepared to work outside traditional office hours (eg at Company dinners, Trade Fairs etc)
Candidates without prior experience of the City of London or Wool will be considered provided they meet the other criteria and have a developed interest in Livery Companies and/or Wool.
Please download further details of the position from our website:
Marylebone Executive Search
For an informal confidential discussion call Richard Evans details on our website
Apply online with a full curriculum vitae detailing your skills and experience together with a Covering Letter Statement clearly outlining your motivation to undertake the role and how you meet the competencies required for the position as stated in the Person Specification.
Closing date for applications: 18 October 2026
Long List interviews: 22 October-3 November 2026
Final Panel Interviews: 11 November 2026
To find out more visit: The Worshipful Company of Woolmen website
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance & Contract Management Officer
Organisation: Gambling Harm UK, registered charity no. 1196538
Location: Home-based (UK), with occasional travel for team days
Hours: Two days a week (0.4 FTE, around 15 hours), worked flexibly across the week
Salary: £38,000 to £42,000 a year full-time equivalent (£15,200 to £16,800 actual for two days a week), depending on experience. We are also open to a self-employed arrangement at an equivalent day rate.
Contract: Fixed term to 31 May 2028 (the end of our current OHID grant plus two months), with scope to extend if further funding is secured. Employed or self-employed, to suit the right candidate.
Reports to: Chief Executive Officer
Start: November 2026, or as soon as possible after
Closing date: Monday 13 October 2026. We review applications as they arrive and may interview before the closing date, so please apply early.
Interviews: Week beginning 20 October 2026, on Microsoft Teams
About Gambling Harm UK
Gambling Harm UK (GHUK) is a lived-experience-led public health charity working to prevent and reduce gambling harm. Formerly Gambling Education Network, we are independent of the gambling industry and funded by public money, which we take seriously.
We are in Year 1 of a two-year national programme. Our two largest contracts are with the Office for Health Improvement and Disparities (OHID) and NHS England, and we expect to add further contracts and grants as the charity grows. We are a small team where every role matters, and good financial management directly enables our mission.
The opportunity
This is a new post. You will be the person who keeps our finances accurate, our payments properly controlled, our contracts monitored and our funders confident that public money is being used well. You will report to the CEO, work day to day with the Director of Operations and our Bookkeeper, and have a direct line to the Treasurer and the Chair of our Audit & Risk Committee.
It is a hands-on role with real ownership of the numbers, the contracts and the controls. Two days a week is enough to do it well, and we are flexible about how those days are worked.
What you will do
Financial management and transactions
• Process payments, expenses and payroll runs through Apron, working within our dual-authorisation controls with the bank and our trustee authorisers
• Monitor bank accounts, cash flow and outstanding payments, and reconcile bank and Apron records with the Bookkeeper
• Monitor spend against approved budgets and flag variances and emerging pressures early
• Support preparation of budgets, forecasts and cash-flow projections
• Prepare monthly financial reports for the CEO, Director of Operations, Trustees and committees
• Make sure all spend is authorised in line with delegated authority and our financial policies
Contract and grant management
• Maintain the central register of contracts, grants and key supplier arrangements
• Monitor contract values, spend, milestones, KPIs and renewal dates for OHID, NHS England and future funders
• Prepare and submit funder claims and financial reports accurately and on time
• Flag financial or contractual risks and make sure they are acted on
• Give the CEO and Director of Operations early warning of expiry and renewal dates
Bookkeeping assurance and controls
• Work with the Bookkeeper so every transaction is recorded and coded to the right fund, project or funder
• Monitor and report on restricted funds
• Maintain financial controls, procedures and audit trails, and support the annual independent examination
• Identify control weaknesses or irregularities and escalate them
Procurement and compliance
• Support procurement in line with our policies, including quotations and documentation
• Monitor supplier performance, spend and compliance
• Keep financial and contractual records complete, accurate and secure
• Support compliance with Charity Commission requirements and contribute to the risk register where finance or contract risks arise
What we are looking for
Essential
• Experience of financial administration, bookkeeping, management accounts or a similar finance role
• Experience of monitoring budgets and expenditure
• Good understanding of financial controls and procedures
• Experience of contract, grant or supplier management
• Strong numerical and analytical skills, with a high level of accuracy
• Well organised, able to work independently and manage competing deadlines
• Good written and verbal communication skills
• Confident with Microsoft Excel and standard office systems
Desirable
• Experience in a charity or not-for-profit organisation
• Knowledge of charity accounting, restricted funds and funder requirements
• Knowledge of Charity Commission requirements
• Experience of contract monitoring or commissioned services
• Experience of accounting software such as Xero, QuickBooks or Sage, and of online payment or expenses platforms such as Apron
• A finance or accountancy qualification, or working towards one
Personal qualities
• Trustworthy, professionally discreet and methodical
• Proactive in spotting problems, risks and opportunities
• Comfortable challenging spend or processes where needed
• Collaborative, and able to work well with the CEO, Director of Operations, Bookkeeper, Trustees, funders and partners
• Committed to value for money and sound stewardship of charitable resources
• Committed to Gambling Harm UK’s values and our public health approach to preventing gambling harm
How to apply
Please apply via CharityJob. Your application should include:
• Your current CV
• A supporting statement of no more than two pages covering your motivation and how your experience meets the requirements of the role
• Whether you are looking for an employed or a self-employed arrangement (either is fine)
For an informal and confidential conversation before applying, please get in touch via our CharityJob listing.
Gambling Harm UK is committed to equality, diversity and inclusion. We welcome applications from people of all backgrounds, and particularly from communities disproportionately affected by gambling harm.
Please include a supporting statement of no more than two pages outlining your motivation and how your experience meets the requirements of the role. Please also indicate whether you are looking for an employed or self-employed arrangement.
The client requests no contact from agencies or media sales.
To work as a Opiate Recovery Worker which includes:
To provide allocated clients with 1:1 support with achieving their substance misuse recovery goal, using psycho-social interventions, SMART goals, motivational interviewing, risk management planning and working closely with our clinical staff and pharmacies around prescribing needs and partner agencies.
To ensurethat patients receive the right level of help at the right time and experience ajoined-upservice between health and social care, especially where multiple services are going in.
About Mind in the City, Hackney and Waltham Forest:
We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.
We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions. We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.
Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.
Our values are:
Connected: Creating a compassionate and supportive community.
Fair: We strive for equity- no-one's needs should go unmet.
Brave: We walk with people, offering help by doing what works - proven or new
We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Those with lived experience of Mental Health are encouraged to apply.
Value-based Recruitment:
We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to breakdown further barriers in our recruitment & selection process.
Shorted-listed candidates will be provided with some questions to help them prepare for the interview.
How to apply: Please apply using the application form found here:and your CV:
The closing date is by Monday 28th September at 5pm, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.
We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please let us know in your application.
Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.
The client requests no contact from agencies or media sales.
The Bumblebee Conservation Trust is looking for an experienced and self-motivated Senior Digital Learning Officer to shape engaging, accessible learning experiences for our staff, volunteers, BeeWalkers, schools and project teams.
Bumblebees are vital pollinators, supporting wildflowers, biodiversity and the food we eat, but their populations are in decline. Our vision is a world where bumblebees are thriving and valued by everyone, and our mission is to lead the fight to secure their future. In this role, you will help turn our knowledge and expertise into practical learning that enables people across the UK to understand bumblebees and take meaningful action for them.
You will join a passionate, creative and collaborative organisation, working with specialists from across the Trust to make complex information clear, useful and inspiring. You will have the opportunity to develop established learning platforms and programmes, while bringing forward new ideas that improve our reach and impact.
For further information on this role, please visit our website vacancy page and download our application pack. You do not need to come from the conservation sector. We welcome applicants with relevant experience from education, training, instructional design, charities, public services, commercial learning or other settings. What matters is your ability to create excellent digital learning, work collaboratively and share our commitment to helping people and nature thrive.
The Trust offers flexible working, a culture that supports a healthy work-life balance, generous annual leave, a 7% employer pension contribution, wellbeing support, a personal training allowance and home-working equipment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an organised, detail-oriented professional with a passion for serving others through excellence in payroll and HR?
We are seeking a Payroll & HR Assistant to support our vital back-office functions, ensuring all employees are paid accurately and on time. This is a great opportunity to contribute to a mission-driven organisation that combines professional standards with a heart for faith-based service.
We are a growing charity that values and invests in our people. We believe in developing our employees and actively support career progression. You’ll join a team where your contributions are recognised, your development matters, and where you can grow professionally while helping us fulfil our mission.
As a Payroll & HR Assistant, you’ll play a crucial role in processing monthly payroll for over 700 staff, responding to pay queries, and supporting recruitment and HR administration.
If you have experience in payroll, a working knowledge of HR processes, and a desire to make a real difference, we’d love to hear from you.
Responsibilities:
Skills/Experience:
This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010)
Hours:
Full-time, 35 hours per week
Benefits:
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Project Manager: Voices for Health Equity (Maternity Cover)
Job Description and Person Specification
Job title Project Manager: Voices for Health Equity (Maternity Cover)
Hours 35 hours per week
Duration 11 months, ideally starting in mid November, with potential to extend to 15 months with mutual agreement
Salary Between £37,000 - £43,750. Placement within the band will depend on skills and experience, with the upper end reflecting significant, directly relevant expertise.
Location Hybrid work between home and our Vauxhall office, as well as regular travel to in-person events across England. Please read more about our approach to hybrid working in the relevant section below.
Reports to Director of Evidence and Improvement
National Voices
Making what matters to people matter in health and care
National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.
Our Vision:
People shaping their health and care.
Our Mission:
We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.
We do this by:
· Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.
· Finding common cause across communities and conditions by working with member charities and those they support.
· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.
The Role
In April 2026, National Voices was commissioned by the Care Quality Commission (CQC) to deliver their work with the CQC Public Engagement Network. The Public Engagement Network is a group of 50+ charities with reach into communities experiencing health inequalities across England. By engaging with these organisations, the CQC’s aim is to ensure that local health and care services meet the needs and preferences of the communities they serve.
For both organisations this is much more than just another engagement contract, it is a new partnership designed to make the voices the CQC hears from more than the sum of its parts. In our work with the Public Engagement Network, we are committed to:
1. Ensuring meaningful participation of people and communities
2. Championing accessibility and inclusion
3. Valuing VCSE organisations as equal partners
4. Ensuring insights collected lead to impact and action
5. Investing in the long-term capacity and agency of VCSE organisations
6. Being brave and principled – acting with courage and not shying away from difficult conversations
The Voices for Health Equity Project Manager role is to:
- Lead the delivery of the Public Engagement Network contract from inception through to delivery, learning and evaluation, including co-ordinating an integrated management team including representatives of our two partner organisations.
- Build, manage and sustain the Public Engagement Network, creating a range of opportunities for members to participate, and ensuring relationships are meaningful, inclusive and mutually beneficial.
- Ensure high-quality insight is captured from the network, analysed and translated into learning, improvement and influence.
- Provide day-to-day project governance, reporting, quality assurance and risk management.
The role is delivery-focused and externally facing, with significant responsibility for programme management, partner relationships and ensuring National Voices’ values are embedded in how CQC uses the insights generated.
Responsibilities
Programme and client management
· Lead the end-to-end delivery of the Public Engagement Network programme, including co-ordinating an integrated management team including representatives of our two partner organisations.
· Manage individual project plans, budgets, risks and dependencies, escalating issues appropriately and ensuring delivery remains on track.
· Oversee subcontracted work, including agreeing briefs, managing performance, quality assuring outputs and approving invoices.
· Act as the main point of contact for the commissioners, and lead on regular reporting obligations and on programme evaluation.
Building and managing the Public Engagement Network
· Take lead responsibility for engaging, stewarding, supporting and retaining a network of VCSE organisations with reach into marginalised communities and those experience inequalities.
· Design and deliver engagement approaches with the network and those they represent that prioritises trust, long-term relationships and mutual benefit.
· Oversee the delivery of learning events, sense-making sessions and other opportunities that support members to build confidence, skills and influence.
· Ensure participants are appropriately supported, reimbursed and recognised for their contribution.
· Ambitiously grow the Network, through participating in outreach events, ongoing communication activities and more.
Co-ordinate and support activities capturing insight, learning and impact
· Co-ordinate and support colleagues with projects that capture qualitative and quantitative insight from people with lived experience, including insight capture events, focus groups, interviews, advisory groups etc.
· When needed, support the analysis and synthesis of insight into clear themes, findings and recommendations.
· Work with colleagues to ensure insight informs National Voices’ wider influencing, improvement and learning activity.
· Support effective feedback loops, ensuring participants understand how their input has been used and what impact it has had.
Governance, quality and risk management
· Provide day-to-day programme governance for assigned projects, operating within agreed frameworks and reporting arrangements
· Contribute to internal management groups and partnership meetings as required
· Maintain and review risk registers and quality assurance processes.
· Ensure safeguarding, data protection, accessibility and ethical considerations are embedded in all activity.
· Support preparation of regular performance and impact reports for internal and external audiences.
Partnership and stakeholder management
· Work closely with partner organisations to deliver programmes collaboratively, modelling National Voices’ values and ways of working
· Build effective relationships with senior stakeholders across the CQC, VCSE organisations and delivery partners.
· Represent National Voices at external meetings, events and learning forums as required.
Line management and internal leadership
· Line-manage the Voices for Health Equity Project Officer including overseeing day-to-day work, quality assuring outputs, holding regular 1-2-1s as well as setting annual objectives and completing appraisals.
· Provide matrix management for other National Voices of colleagues including other Manager roles and other officers, as and when work requires.
· Work in sync with other managers across National Voices, contributing to a joined-up, supportive team culture
· Deputise for the Director of Evidence and Improvement, or other senior colleagues, when required.
General
· Take a proactive approach to including people with lived experience and members in all areas of work
· Support the development of funding bids and proposals, including shaping delivery models and costing activity.
· Follow organisational processes to measure, monitor and communicate the impact of our work
· Support good project, financial and data management
· Contribute to team planning activities and undertake other relevant duties as appropriate
· Be prepared to take part in full-day events and, with sufficient notice, events outside core working hours
Person Specification
Values, attitudes and behaviours
Skills and abilities
Experience, knowledge and understanding
· Demonstrable experience in leading insight generation projects which have led to real-world impact and improvements.
· Experience in engaging with people experiencing inequalities in a safe and meaningful way.
· Demonstrable experience in monitoring and reporting on KPIs and the impact of engagement work.
· Experience of managing funder relationships and generating income.
· Experience of facilitating and presenting at events and workshops.
· Experience of managing and building coalitions or groups of VCSE or other membership organisations (desirable)
· An understanding of qualitative and quantitative approaches to evidence generation and analysis (desirable)
· Project management qualifications (desirable)
Our approach to hybrid working
We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.
We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.
We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager.
In addition, because this role involves engaging with and recruiting to a large network of VCSE organisations, the post holder will be required to regularly attend in-person events across England. These are likely to take place around once a month and may sometimes require overnight stays. Travel, accommodation and subsistence costs for events across England will be paid, however, travel to our London office will be at the expense of the postholder.
Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive.
Application guidance
Please submit a CV and answer the questions in the application form to apply.
Applications should be addressed to our Director of Evidence and Improvement, Sarah Sweeney, and submitted through CharityJob.
Please specify any access or other requirements of which we need to be aware for the online interview.
The deadline for applications is noon on 2nd October 2026.
The interviews will take place on Friday 9th October on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.
We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from older people, disabled people and people who have experienced socioeconomic inequality. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.
Application guidance
Please submit a CV and answer the questions in the application form to apply. [SS1.1]
Applications should be addressed to our Director of Evidence and Improvement, Sarah Sweeney, and submitted through CharityJob.
Please specify any access or other requirements of which we need to be aware for the online interview.
The deadline for applications is noon on 2nd October 2026.
The interviews will take place on Friday 9th October on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.
The client requests no contact from agencies or media sales.