Jobs in kt24

Role Summary

Join our team and help us improve public sector food across the UK with our School Plates and new Hospital Plates programmes. We're looking for a passionate and driven Chef Trainer to support schools and hospitals in delivering healthier and more sustainable menus.

The programmes continue to go from strength to strength. Through School Plates, we currently support over a third of all UK local authorities, catering for more than 12,000 schools and feeding over 1.25 million children daily. To date, we have been responsible for swapping over 50 million school meals from meat-based to meat-free or plant-based. We're now expanding our successful model into the health sector with our new Hospital Plates programme, bringing the same positive change to patient and staff menus.

Are you a skilled chef trainer with a passion for improving public food? Can you match our ambition? You'll be using your culinary expertise to train catering teams in both schools and hospitals, provide menu advice, and get involved with recipe development and culinary education. You will also run cooking workshops for pupils in secondary schools, inspiring the next generation to get excited about plant-based food. You will also build and manage relationships with our catering partners, helping them deliver delicious and sustainable meals. This is a UK-wide role and will require travel to different sites.

We’re looking for someone to join our team for 3 days a week but are open to applicants looking for flexible working hours, including, potentially, 4 days a week.

Job Details

Job Title: Chef Trainer - School Plates & Hospital Plates 
Reporting to: Programme Manager, UK
Location: Remote (home-based with travel across UK) 
Hours: 21-28 hours per week (0.6-0.8 FTE)
Salary: £32,000 per annum pro rata (based on 1.0 FTE) 

 

Responsibilities

As our Chef Trainer & Programme Support, you'll be a key player in developing and delivering our School Plates and Hospital Plates programmes. You'll use your culinary expertise and passion for food system change to create resources, train professionals, and engage with our partners.

Key Responsibilities

• Recipe Development & Training: You'll co-lead the creation, testing, and development of new plant-based recipes for our school and hospital programmes, and lead on developing ‘grab-and-go’ and internationally inspired options for secondary schools. You'll also plan and deliver training sessions, including in-person and online workshops, and create e-learning courses for caterers.

• Programme Development & Support: Work closely with programme managers to develop and refine the strategy for our initiatives. This includes supporting pilot programmes, measuring their impact, and creating bespoke catering resources for our partners.

• Stakeholder Engagement & Communication: Represent our organisation at events and in meetings, providing expert catering advice and information on our programmes. Collaborate with our communications manager to create engaging content, including recipes and videos for our website, e-learning platform and social media.

• Education & Outreach: Partner with our education manager to plan and co-deliver secondary school cooking workshops. These sessions will teach pupils basic plant-based culinary skills that align with the National Curriculum as well as inspire the next generation to choose plant-forward options and learn about the impact of their food choices in a positive way.

• Inspire Catering Teams: Your role is to build and maintain relationships with catering partners, providing expert catering advice and practical recipe suggestions. You'll work with them directly on pilot programmes, offering bespoke support to inspire positive menu changes. You'll also provide essential administrative support for our programmes and help create and deliver presentations to promote our work to a wider audience.

Qualifications

    Essential

• Experienced in planning and delivering cooking workshops to groups.

• Experience of working in a culinary setting and developing recipes with a strong interest in plant-based recipes.

• Excellent communication skills and be a confident and engaging educator.

• Flexible and agile approach, with a willingness to be a true team player and fill gaps as needed.

• Proactive with initiative and drive.

• Strong organisational skills.

• Attention to detail.

• Solution-focused and resilient.

• Confident in creating basic spreadsheets and slide decks.

• Ability to work well under pressure and manage time effectively in a fast-paced and small but fast-growing non-profit work environment.

• Ability to work well unsupervised with experience of working in remote teams with a reliable internet connection.

• Passionate about food systems change.

• Alignment with our vision and mission.

• Based in the UK and able to attend meetings, events, and training to represent the team and programme across the UK.

• Willing to travel across the UK for workshops and events. 

Desirable

• Experience of working within school and/or hospital food. 

• Experience of food photography and creating recipe content for social platforms or online courses. 

• Experience of managing projects.

• Experience of liaising with local authorities, schools, or other public sector bodies.

• Experience in the field of nutrition, including an interest in plant-based nutrition.

• Experience of working in the food, health or environmental sector.

• Experience of using customer relationship management (CRM) systems (training will be provided).

Benefits of working with us

• Generous annual leave entitlement - 25 days per year, with an additional day granted at the start of each calendar up to a maximum of 30 days (plus bank holidays)

• A strong organisational focus on personal development, with a designated training budget.

• Provision of a work laptop.

• Flexible, trust-based working arrangements and home-office arrangements.

• Career development support

• Enhanced maternity, paternity, shared parental and adoption pay

• Compassionate animal companion leave

• Employee Assistance Programme including counselling

• Access to 24/7 virtual GP Service

• Mindfulness support via a free Headspace account for you and up to 5 friends or family members

• Access to the Wisdom app with exclusive perks and discounts

• Membership to the OpenUp platform

• We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.

• And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!

When?

Application deadline: 5th October 2025
Start date: November 2025

Application process and timeline 

Please submit your application using our online form including your CV and cover letter. By submitting your application you agree that your personal data will be processed by and shared with our UK entity (ProVeg C.I.C.) and German entity (ProVeg e.V.). 

The recruitment process consists of two rounds: 1): an online trial task; 2): an interview with the Programme Manager and Director. 
 

• Application deadline: 5th October 2025

• Online trial task: sent to longlisted candidates by 10th October 5pm, to be completed by 12 October at 5pm 

• Interviews: take place on 21st and 22nd October 2025

• Start date: November 2025

About Us

The Association for Post-Natal Illness (APNI) is a national charity that provides information, support, and advice to women experiencing post-natal depression. We also support partners, friends, and family members.

We are seeking a Trainee Administrative Assistant to join our small and supportive team in Fulham.

The Role

This is a fantastic opportunity for someone looking to gain hands-on experience in the charity sector. In this role, you will:

• Provide frontline support by answering our helpline, emails, and letters (with full training and supervision).
• Maintain contact with volunteers, supporters, and beneficiaries.
• Learn to use our internal database and support profile-raising activities.
• Help with communication to health professionals (midwives, health visitors, etc.).
• Occasionally liaise with journalists to provide general information.

Training & Support

We’ll provide full training during the first six months with ongoing support from experienced colleagues.

Benefits

• £15/hour during training, rising to £17/hour after probation.
• 4 weeks’ paid holiday per year (pro rata), plus long office closures at Christmas and Easter.
• Sick pay after two weeks of illness.
• Flexible working options after initial training.

Who We’re Looking For

This role would suit someone who is organised, empathetic, and eager to learn. No prior charity experience is required. Some knowledge of post-natal depression would be helpful, but it is not essential. A positive attitude towards people experiencing mental illness is essential, along with enthusiasm and a genuine commitment to our mission of supporting women through one of the most challenging times in their lives.

We welcome applications from all candidates, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. Please note, due to circumstances beyond our control, candidates must be able to climb and descend two flights of stairs to access the charity office.

Are you passionate about improving services for children and young people with special educational needs and disabilities (SEND) in Ealing? The Ealing Parent Carer Forum (EPCF) is seeking a committed, values-led Lead Executive to lead our charity at an exciting time of growth and local influence.

EPCF is a parent-led charity representing the views and experiences of families with SEND in the London Borough of Ealing, working in partnership with Ealing Council, local health services, and community organisations to improve outcomes and influence positive change.

Having adopted a new and ambitious strategy, and embarked on a period of transformational change, Two Saints are now looking to ensure they are in the strongest position to deliver their vision in what are difficult times. This vision is ‘to be a safety net for people in tough times and the springboard to a brighter future.’ The organisation delivers a full range of services to clients across Hampshire, Dorset, Berkshire and the Isle of Wight, and the role of the Two Saints Board is to guide, direct and challenge the plans and strategic decisions relating to these services.

So we’re looking for people who can help Two Saints deliver their vision, with  a background and experience in either:

• Asset management, perhaps with experience of the net-zero agenda
• Supported housing services or social care

We’re interested in hearing from talented people who may be looking for their first governance role, and you may have had lived experience.

If you’re interested in what Two Saints do and feel you can make a contribution, we’d like to hear from you so take a look at the candidate pack here https://bit.ly/45U1yDX.

Kempton Steam Museum, operated by Kempton Great Engines Trust, is home to the world's largest operational triple-expansion steam engine, which supplied water to much of London until 1980. Our project, Kempton: Clean Water for Life - reaching a wider audience, is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we aim to transform Kempton Steam Museum’s engagement with visitors and the local community, while enhancing support for volunteers and care of collections.

The part-time Volunteer Coordinator will be responsible for recruiting, training, and coordinating the volunteers who support the museum's operations, engineering activities and visitor experience. They will develop documentation including a volunteer agreement, handbook and role profiles and ensure that volunteers are effectively integrated into the museum's activities and that their contributions are recognised and valued. A full role profile is available.

As part of this project we are also recruiting a Museum Operations & Project Manager (two days per week) and a Curatorial Assistant (one day per week). The Volunteer Coordinator will report to the Museum Operations & Project Manager.

This is an exceptional opportunity to work with a passionate volunteer-led organisation and help shape the future of a remarkable industrial heritage site. 

Qualifications and Skills:

· Proven experience in volunteer coordination and recruitment or a related field, preferably in museums or the wider cultural or charity sector

· Excellent organisational and communication skills

· Strong interpersonal skills and the ability to work with diverse groups

Personal Attributes:

· Enthusiastic about the museum’s mission

· Ability to inspire and motivate volunteers

· Flexible and adaptable to changing needs and priorities

· Good problem-solving skills and the ability to handle challenging situations with tact

Working arrangements:

· Flexible hours

· Some weekend work may be required

· There may be scope for some working at home, although much of the work will be directly with and volunteers and need to be carried out on site.

Kempton Steam Museum, operated by Kempton Great Engines Trust, is home to the world’s largest operational triple-expansion steam engine, which supplied water to much of London until 1980. Our project, Kempton: Clean Water for Life – reaching a wider audience, is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we aim to transform Kempton Steam Museum’s engagement with visitors and the local community, while enhancing support for volunteers and care of collections.

The part-time Curatorial Officer will be responsible for the museum’s curatorial activities, with a specific focus on achieving the required collection management standards for Museum Accreditation with the Arts Council by August 2026. This will include developing curatorial policies following Spectrum guidelines. There will also be opportunities to develop interpretive materials to enhance visitor understanding and appreciation of the triple expansion engines and our collections, to foster relationships with local communities and to provide training and support to volunteers on collections management and interpretation. A full role profile is available.

As part of this project we are also recruiting a Museum Operations & Project Manager (two days per week) and a Volunteer Coordinator (two days per week). The Curatorial Officer will report to the Museum Operations & Project Manager.

This is an exceptional opportunity to work with a passionate volunteer-led organisation and help shape the future of a remarkable industrial heritage site.

Qualifications and Skills:

Experience in museum curation and working to collections management policies and procedures normally found in an Accredited museum

Experience of using spreadsheets and/or other collections management software

Knowledge of Arts Council Accreditation requirements and standards.

Strong organisational skills

Excellent communication and interpersonal skills

Ability to work independently and as part of a team, including with volunteers

Personal Attributes:

Passionate about museums and their role in society

Detail-oriented and committed to maintaining high standards

Proactive and able to manage multiple tasks

Enthusiastic about visitor engagement and learning

The role involves working with our collections and archives, which are located in areas of the Engine House accessible only via steep stairs due to the historic nature of the building. We will make reasonable adjustments to accommodate candidates wherever possible but please let us know if you have any specific access requirements.

*Please note, internally, this role is titled Campaign Lead*

Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.

This is a new role working within Battersea’s Income Generation department to develop and deliver the campaign plan for a £4-6million pound capital fundraising appeal.

One of the key pillars of Battersea’s current strategy is to ensure that we continue to provide expert care for all the dogs and cats that come through our gates. One of the ways in which we do this is by investing in our facilities to ensure that they continue to meet the changing needs of the animals we care for. This fundraising campaign will help to achieve that aim.

You will work with teams across Battersea to develop a comprehensive plan for the campaign and co-ordinate the work of multiple specialist teams to deliver the campaign on a day-to-day basis. You will also be responsible for developing a clear governance structure for the campaign, and ensuring all stakeholders are kept informed of progress. You will also oversee and track progress of a series of internal process improvements that support the running of the campaign.

Please note, this is not a direct fundraising position, but will support our fundraising teams in delivering ambitious financial targets for the appeal.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 30th September 2025

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):

First Stage (online): w/c 6th and 13th October 2025

Second Stage (in person): to be confirmed

For full details on the role, please download the recruitment pack from our Careers website.

About Speakers Trust
Speakers Trust is the UK’s leading public speaking and youth voice charity. Every year, we empower over 40,000 young people to find their voice, share their stories, and build the confidence to be heard. We are creative, ambitious, and exist to make a real impact, with digital storytelling as a key tool for change.

What Makes This Role Special
Your work will go far beyond likes and clicks. You’ll see your digital content directly inspire young people, connect with educators, and raise Speakers Trust’s profile nationwide. But most powerfully, you’ll be responsible for sharing the real stories, ideas, and perspectives of the beneficiaries of our work, amplifying voices that deserve to be heard and helping move audiences to action, understanding, and even joy. If you’re moved by the idea that your creativity can shine a light on transformative journeys, and that every story you share could spark inspiration or conversation, this is the role for you.
You’ll join a collaborative team committed to making a visible difference and you’ll see your work resonate across schools, communities, and throughout the wider youth voice movement.

The Role
We are looking for a proactive, hands-on Digital Content & Communications Manager; a creative all-rounder who thrives on “doing,” not just talking strategy. You’ll have ownership of our digital content: crafting impactful videos, visuals, and copy for our social channels and websites, and creating engaging resources for marketing, learning and programme delivery. You’ll energise our digital platforms while continuously improving their effectiveness and reach.
This role is delivery-first: you’ll “own” the hands-on creation, scheduling, and optimisation of digital content. You’ll have input into what and when we share and will help shape digital plans, but the heart of the job is practical content production and sharing. Press and comms partnerships are supporting responsibilities, not the main focus.

Your Key Responsibilities
1. Digital Content Creation & Delivery (Primary)

• Design, produce, and post engaging multimedia assets (video, graphics, infographics, stories) for social media, and our websites.
• Amplify authentic stories, ideas, and perspectives from our beneficiaries to move and motivate audiences.

2. Social Media & Community Building

• Plan, schedule, post, and manage engagement on Instagram, TikTok, LinkedIn, and X, as well as newsletters
• Grow and nurture audiences—especially among schools, judges, volunteers, educators, and young people.
• Monitor trends and adapt content for impact.

3. Learning & Programme Resource Design

• Work with colleagues to create compelling, accessible learning resources and marketing materials for schools, corporate partners, funders, and events.
• Design digital newsletters, reports, and campaign materials that support fundraising, stewardship, and participant development.

4. Marketing of Programmes

• Provide marketing support to the programmes team to help promote our programmes to schools and other charities primarily through developing marketing collateral and supporting outbound email campaigns

5. Website Management & Continuous Improvement

• Manage day-to-day website updates, keeping our sites fresh, welcoming, and easy to navigate.
• Seek out and implement small improvements that enhance user experience, accessibility, and recruitment effectiveness.

6. Press, Media & Profile

• Develop and deliver a practical approach to meeting regional press grant requirements (e.g. one piece per final); contribute occasional press releases if needed.

7. Support the Team’s broader objectives

• Help colleagues use digital tools, solve basic problems, and build digital skills through sharing, to improve our digital content
• Champion creative, inclusive, and accessible digital comms internally.
• Representing Speakers Trust at external events and networking opportunities
• Support the CEO in building their advocacy around the issues important to Speakers Trust – Oracy Education and Youth Voice
• Bring a collaborative, positive approach to tackling everyday challenges faced by small charities
• What Success Looks Like
• Our digital channels are vibrant and ever-evolving—showcasing new stories and resources that inspire, inform, and connect.
• Social media and websites consistently attract and engage stakeholders, schools, beneficiaries, volunteers and funders.
• Digital assets, learning resources, and stakeholder comms are professional, accessible, and “on brand.”
• Our programmes have even more adoption and engagement.

There is potential to broaden the role and extend the contract based on funding and impact.

What We’re Looking For

• Strong track record in creating digital content, managing social media, and designing educational/promotional materials (charity, youth, or education sector experience a plus).
• Experience with website content management and the ability to identify and deliver incremental improvements.
• Skilled in video and design (Canva, CapCut, Adobe, or similar) and software to support website and newsletter design.
• Clear, compelling written English for content, newsletters, and reports.
• Ability to grow and nurture digital communities—especially for school, volunteer, and judge recruitment.
• Organised, adaptable, and comfortable working independently and in a team.
• Supportive, sharing, and positive in approach.
• Passion for youth empowerment, diversity, and practical creativity.

What We Offer

• Salary: £30,000–£35,000 per annum (pro-rata, 0.6 FTE, depending on experience)
• 25 days annual leave plus bank holidays (pro-rata)
• Pension scheme with auto-enrolment
• Central London office (1–2 days/week), plus flexible hybrid working
• Opportunities to increase hours/responsibility if funding and delivery needs grow
• Supportive, inclusive, and creative team environment

Harris Hill is thrilled to be partnering with a fantastic social welfare charity in their search for a Trusts and Foundations Officer to join their team.

This is an exciting opportunity to play a vital role in identifying, applying to, and stewarding trusts that provide budget-relieving funding. In this role, you’ll do more than raise funds, you will help drive change.

As Trusts and Foundations Officer, you will identify and research charitable trusts and foundations and write and submit high-quality funding applications. You will build and maintain strong relationships with funders through regular communication, updates and appropriate stewardship. You will also coordinate the preparation of timely, accurate and engaging grant reports, ensuring funder requirements are met and internal colleagues are supported in supplying relevant updates.

To be considered for this role you will need:

• Experience and successful track record of securing income from trusts and foundations
• Strong organisational skills and the ability to manage multiple deadlines and priorities
• Experience of building and maintaining relationships with funders
• Excellent writing skills with attention to detail and experience in preparing structured, engaging and successful grant applications.

If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill on [email protected] or call him on 0207 820 7332

Salary: £32,682

Permanent, Full-time (35 hours per week)

Location: London with flexible hybrid working

Deadline: Monday 29^th September at 9am
Application process: Cover Letter and CV

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Assistant Manager – Surbiton (Part Time)

Job description and person specification

Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:

· Can this be stopped?

· How will I live my life?

Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.

We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.

We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.

We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.

We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.

The Assistant Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.

Responsible to

Commercial Manager

Direct reports

Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.

Working hours and contract

Permanent, part-time

21 hours, 3 days per week but flexible over a seven-day rota

Salary

£15,124 PTE,

Location

Surbiton

How to Apply

Please submit your CV and a covering letter with subject header – Assistant Manager – Surbiton (Part Time)

Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you’ll bring and why you want to work for Fight for Sight? 

Closing date for applications: Rolling

Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate.

Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.

Role Responsibilities

Purpose of Job

· To coach, lead and manage a team of volunteers

· Drive sales performance to exceed targets, maximising cost efficiency

· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.

· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures

· To promote strong relations within the local community to enhance the profile and good name of the charity

Main Responsibilities

· To deliver shop income plan

· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success

· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution

· To develop a culture of ownership and follow up within own team and volunteers

· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house

· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans

· To role model and promote effective team communication, celebrating success and sharing best practice

· To liaise closely with the Warehouse Manager, Volunteer Manager and Commercial Manager

· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner

· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers

· Promote, monitor and act on internal and external customer feedback

· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders

· To monitor and check security of stock and debrief variances with the Commercial Manager

· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations

· To take ownership of good housekeeping for all areas of responsibility

· To accept responsibility and carry out any other task commensurate to the role

Person specification:

Skills, knowledge & experience

Sales and Profit

· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance

· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events

· Manage the team to maximise income from Gift Aid on donated products

· Ensure that all of Fight for Sight’s financial procedures are adhered to and executed in a timely fashion by the shop team

Shop Floor

· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team

· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Fight for Sight’s internal regulations regarding donated stock are adhered to

· Inspire the team to provide a great customer and donor experience, which enables Fight for Sight to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes

· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows

· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)

· Work with the Commercial Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose

· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Fight for Sight’s health and safety policies and procedures, including waste management and customer safety

Leadership – Volunteers

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Fight for Sight’s work and help them to understand the value of their contribution

Leadership - Paid Staff

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Fight for Sight’s work and help them to understand the value of their contribution.

Management - being part of Fight for Sight

· Play active part in the charity, including attending and contributing to all-staff meetings

· Play a key role in enabling the shop to represent Fight for Sight and increase the knowledge of the local community about our mission and work

· Be accountable for the integration of the shop into the local community in collaboration with the shop team

· Empower the team to respond to all appeals and fundraising opportunities.

· Adhere to and enforce Fight for Sight safeguarding policies.

Other

· Required to adhere to Fight for Sight’s mission and values

· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles

Personal qualities

· The ability to work under pressure whilst remaining calm and organised

· To be receptive to change and to act as a change agent

· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors

· To demonstrate a calm and logical approach to problem solving

· To consistently demonstrate a dedicated approach to the quality of customer service and team working.

· Comfortable working in a small team both strategically and operationally

· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.

· Able to provide positive, dynamic, tenacious and flexible leadership at all times.

· Results-driven, able to measure and quantify own outcomes.

· Adaptable to changing landscape and evolving organisation.

· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines

· Excellent verbal and written communication skills

· Highly organised with ability to plan effectively and allocate resources appropriately.

· An understanding of and commitment to London’s blind and partially sighted people.

Flexibility

The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Employee benefits

We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:

· A great team and a supportive culture

· Employer pension contributions matching up to 10%, and death in service cover

· Generous parental leave

· Flexible/hybrid working options

· Apprenticeships scheme, study leave and financial support for training & development

· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program

· An active Social Committee and staff events

Application & Interview process

See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.

Successfully shortlisted applicants will be invited to interview online via MS Teams.

Accessibility

We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.

Equal opportunities, diversity & inclusion 

Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.

We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.

Other information

We draw your attention to some important policies that govern the research that our charity funds. You can find these on our website.

Location: Homebased (requirement to attend meetings at The Grange, periodically)

Hours: Full-time, 35 hours per week, Monday to Friday

What you will be doing

This is a strategic and creative role at the heart of Hearing Dogs for Deaf People’s national fundraising and engagement efforts. The post holder will lead the development and delivery of national community and challenge event programmes across all four UK regions (England, Scotland, Wales, and Northern Ireland).

Using strong project and campaign management skills, the role will grow existing initiatives charity owned initiatives such as the Great British Dog Walk and the 28 Challenge and develop new, audience-led campaigns that inspire public participation, drive fundraising, and deepen long-term engagement with the charity.

In addition to the owned initiatives, the role will promote Hearing Dogs for Deaf People to participants of external national events such as The Great North Run or the London Marathon.

The ultimate objectives are to drive income generation and guide supporters from initial involvement to becoming volunteers for the broader work of the charity and legacy pledgers.

Desired candidate

• Proactive and confident self-starter with proven experience in campaign management, digital fundraising, and audience engagement.
• Strong understanding of social media tools, digital platforms, and challenge event management (e.g. Fundraising).
• Excellent project management and cross-team collaboration skills.
• Ability to develop creative propositions and media plans based on audience insight.
• Comfortable working in a hybrid environment with occasional travel to events and HQ.
• Excellent interpersonal and communication skills coupled with an enthusiastic and positive approach.

How to apply

If you are interested in working with us in this varied and immensely rewarding job, please send your CV and a cover letter explaining why you'd be perfect for the role.

Closing date for applications: Midday on Monday 6th October 2025.

We're looking for 3 kind, compassionate and resilient Support workers to join our Learning Disabilities service in Langley.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift

About you:
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:
- Experience in working with people with Learning Disabilities and Autism

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see the full Job description on website

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a SENIOR IDVA

Salary: £30,500 - £31,500

Location: Brent Civic Centre and Hammersmith Head Office

Hours: 35 Hours per week

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Senior IDVA will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process. This is a great development opportunity for an experienced IDVA looking to take the next step in their career. Along with regular case work, this role requires confident use of Modus in order to coordinate and ensure the quality of Duty, as well as the ability to work to policies and procedures and be able to prioritise effectively.

About You:

To be successful in this role, you will need to have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse sector and in working with women with children. As an experienced domestic violence advocate who has worked with complex and multiple needs, you will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis.

Experience of direct work with female survivors of domestic violence and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision. You will be adept at juggling front line work and management responsibilities, with an ability to prioritise, work collaboratively and demonstrate innovation in time management and service delivery methods.

How to Apply:

Please attach a copy of your CV and a cover letter with your application via our website.

Closing Date: 5th October 2025
Interviews to take place in early October

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

The way people are accessing support is evolving and we need to ensure that we are developing support services that reflect the complex needs of a brain tumour diagnosis using a range of platforms - from a traditional phone line service to innovative, engaging and instant solutions.

Supporting children, young adults and their families - from those who are looking for general information about treatment or care, to those who need more detailed support from the point of diagnosis, you will be passionate about improving the lives of those affected by a brain tumour. You will be comfortable providing support and information across different channels; capable at breaking down complex, scientific information in an accessible and personalised manner; and committed to developing pioneering resources to support our community in smarter ways.

You’ll be able to work collaboratively, supporting the work of the Children & Families and Young Adults Team, in addition to assisting on our Adults Team.

WHO WE'RE LOOKING FOR:

If you are skilled at providing support to people including children, families and young adults in challenging and sensitive situations, keen to use your experience to make a meaningful difference, are an exceptional communicator and have the ability to engage with a wide range of people through different channels then we’d love to hear from you!

A high degree of empathy is a must and resilience is key. You’ll also have great problem solving skills, and be able to identify where improvements to our support offer can be made.

KEY ACCOUNTABILITIES:

• Provide specialist emotional and practical support and information to people affected by brain tumours, their friends, families and carers through a variety of solutions including phone, email, webchat, online and social media plus new evolving channels

• Provide high quality information which reflects the most up to date research, clinical information and treatments, in a way people can understand. Conducting the research yourself and adapting your communication to suit the person you are supporting is key

• Offer coaching guidance to empower individuals, helping them to achieve the appropriate next steps

• Plan and facilitate online and in person events for families, teenagers and young adults

• Lead on aspects of cross team projects and develop new resources that meet our community’s needs, while collaborating with other teams and external partners

• Provide support to our Young Ambassadors through coordinating activities and check ins, facilitating meetings, and enabling meaningful input into our Young Adults Service.

• Identify gaps in knowledge across the Support Team and identify possible training areas

• Developing information for our website and other age-appropriate resources, for example, writing initial drafts and reviewing information

• Day to day management of our online peer support platforms, for example our Facebook group for parents of children with a brain tumour diagnosis

• Work in conjunction with the Volunteer Development Manager to recruit, train and manage volunteers who assist in delivering support services

• Update and maintain accurate contact information on the CRM database, producing data reports as required to evidence the impact and reach of our support services

• Identify, manage and escalate safeguarding concerns in line with The Charity guidelines

• Review day to day tasks across the Support Team