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Job Title: Senior Programme Officer, Active Fellows

Line Manager: Team Leader, Active Fellows (Deputy Fellowship Programme Manager in Team Leader’s absence)

Salary: £36,062

Start date: 1 November 2025

Contract type: Permanent

Application deadline: 16 October 2025. Please note we will be reviewing applications on a rolling basis

Benefits:

• Challenging and rewarding work, always life-changing, sometimes lifesaving

• Competitive salary

• Team and individual training opportunities

• Commitment to performance and personal development

• Hybrid working, home and office (minimum 2 days each week in the office)

• Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm

• 25 days plus Bank Holidays annual leave entitlement

• 8% employer pension contribution

• Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes

Role Purpose Statement

The Senior Officer, Active Fellows plays a key role in delivering high-quality support to Cara Fellows. This includes leading casework, coordinating Cara’s mentoring scheme to support Fellows’ placements, and contributing to strategic improvements across the Fellowship Programme. The role combines direct support to Fellows, operational oversight and delivery of casework, and collaborative leadership to support Cara to uphold its mission.

Organisational Background

The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933.

Cara has been a lifeline to academics at risk for over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk.

Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’

‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’

This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Sudan, Myanmar, Afghanistan, Ukraine and Russia and many other countries.

Key Responsibilities

Fellowships

Casework

· Manage a caseload of up to 50 Cara Fellows, providing tailored support.

· Maintain accurate and GDPR-compliant records of casework activity.

· Liaise with Fellows to coordinate support and escalate complex cases to the Team Leader as required.

· Monitor, research and update visa guidance to reflect changes in complex immigration regulation.

· Keep up to date with relevant information regarding immigration laws, e.g. visas, legal procedures, etc.

· Liaise with independent legal advisors where necessary.

Finance

· Work with colleagues in finance to ensure accurate and timely payments to Cara Fellows and non-Fellowship related payments.

· Promptly issue relevant invoices.

· Understand financial processes – on Salesforce and Pleo – and update systems appropriately.

· Contribute to robust financial processes.

Support Mechanisms

Mentoring Scheme

· Project Lead for the Cara Mentoring Scheme.

· Coordinate rounds, delegate tasks to the team as required, and oversee delivery.

· Recruit mentors and mentees, and decide on a cap on number of participants if required.

· Lead on partnerships with organisations working in the mentoring world.

· Monitor the relevant budget and flag issues to the Team Leader.

· Lead on monitoring and evaluation (M&E) for the Scheme, suggesting improvements to this, and ensuring accurate data collection and reporting.

Webinars and Workshops

· Lead on developing ideas for webinar topics relevant to the needs of Cara Fellows.

· Organise these webinars, contacting speakers and attendees, all with the close support of the Programme Assistant.

· Monitor and evaluate the success of these events, through clear feedback mechanisms.

· Aim to deliver approximately three webinars per year, subject to team capacity.

· Lead on the delivery of workshops for Cara Fellows with external partners, managing Fellow participation.

· Contribute to the development of accessible resources to share openly within the Cara network.

Strategic Development

Alumni Engagement and Impact Reporting

· Play a key supporting role to the Team Leader in improving Cara’s alumni engagement.

· Contribute to developing Cara’s alumni network, with involvement in strategic discussions on interacting with alumni.

· Keep track of Cara Fellows’ media preferences and support the Team Leader in inviting relevant Fellows to participate in public events and media engagements.

Monitoring and Evaluation

· Support M&E activities across the Fellowship Programme, suggesting improvements to data quality and reporting.

· Ensure accurate data entry on Salesforce and flag inconsistencies to relevant team members.

· Assist with compilation of required information, statistics and reporting to Cara’s Council & F&GPC meetings.

Management Responsibilities

Deputise for Team Leader

· Cover for the Team Leader when required – lead team meetings, make decisions on cases for the team, provide general guidance and leadership.

· Assist the Team Leader with line management within the team, mentoring junior staff and contributing to continued team development.

· Approve the Active Fellows team’s working hours.

· Provide input on policy and process improvements.

· Show adaptability and willingness to take on additional work when needed.

Training/Inductions

· Play a leading role on inducting new staff to the Active Fellows and wider Cara team.

· Train new staff on key processes and offer continued guidance on difficult/complex cases and tasks.

Partnerships

· Support key strategic partnerships in Cara’s Universities and Research Network.

· Support the Team Leader in organising webinars and events for Cara’s network representatives at host institutions across the UK.

Ad Hoc Responsibilities

· Show adaptability and willingness to take on additional work when necessary.

· Support Fellowship Programme with ad hoc responsibilities.

Responsibilities also include related activities that might arise in relation to the Fellowship Programme as required by the Chief Executive and Deputy Chief Executive & Fellowship Programme Manager, Deputy Fellowship Programme Manager, or Team Leader, Active Fellows.

Person Specification – Senior Programme Officer, Active Fellows:

Qualifications

Essential:

• Bachelor’s degree or equivalent
• Strong analytical and numeracy skills

Desirable:

• Master’s degree or equivalent

Knowledge & Experience

Essential:

• Understanding of UK immigration options for displaced academics
• Experience managing sensitive casework and maintaining accurate records
• Experience coordinating projects, events, or support schemes
• Familiarity with basic financial processes (e.g. payments, budget tracking)
• Confident use of Microsoft Office and Salesforce or other CRM systems

Desirable:

• Awareness of global issues affecting at-risk academics
• Experience coordinating mentoring programmes or similar initiatives

Skills & Attributes

Essential:

• Cultural sensitivity and commitment to Cara’s mission
• Ability to supervise and mentor junior staff
• Excellent communication and interpersonal skills
• Strong attention to detail and time management
• Ability to work independently and collaboratively
• Adaptability, integrity, and problem-solving ability

Desirable:

• Foreign language skills (e.g. Arabic, Farsi/Dari, Pashto, Ukrainian, Russian)

We're looking for an organised, confident and resilient Senior Information Governance Officer to join our Performance Team located at our Head Office in Islington.

£42,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The role will be 7 hours per day, Monday to Friday.

Applicants should attach a cover letter to their CV that demonstrates how their skills and experience will meet our requirements and add value to the team. Please note: those who use AI to generate their covering letter will be rejected.

Interviews will be held between 8th and 10th October 2025.

We offer hybrid working with a minimum of two days per week based in the office.

What you'll do:
- Maintain and update the Look Ahead's Information Asset Register, RoPA and other key governance documentation.
- Support the Information Governance Manager in delivering the annual work programme and reporting to the Information Governance Group.
- Conduct audits and risk assessments of data processing activities and ensure appropriate controls are in place.
- Lead on the implementation and monitoring of information governance policies and procedures across the organisation.
- Monitor compliance with Look Ahead's IG policies and relevant legislation, escalating issues where necessary.

The postholder will
- Work in accordance with Look Ahead's Code of Conduct and equal opportunities policy
- Perform other reasonable duties commensurate with the role.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Have effective communication skills and a positive approach
- Enjoy working as part of a small team but able to work on their own initiative
- Be willing to learn and keen to improve and embed robust IG processes throughout Look Ahead
- Be prepared to travel to different services to provide support and monitor compliance

What you'll bring:
Essential:
Skills
- Close attention to detail
- High level of accuracy in their literacy and numeracy
- Effective communication skills
- Good IT skills
- Ability to manage competing demands, prioritise and meet deadlines
- Ability to work on own initiative and exercise own judgment with discretion
Experience
- Previous information governance experience
- Handling data subject requests and applying exemptions when appropriate
- Managing personal data breaches
- Supporting managers to complete DPIAs or legitimate interests' assessments
- Experience of dealing with complex and confidential issues
- Developing and delivering information governance training
- Maintaining accurate records and logs

Desirable:
Skills
- Data Protection Practitioner qualification
- Evidence of continuous professional development
- Intermediate skills in MS Office applications e.g. Word, Excel, and PowerPoint

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

This is an opportunity for a well-rounded accountant to join the Bild group of charities. The post-holder will be responsible for all management accounts across a group of four charities, whose combined turnover is circa £4m per year.

Key Responsibilities and Duties:

• Oversee day-to-day accounting and financial controls
• Prepare monthly management accounts, reports, and financial statements
• Responsible for development of management reporting

• Meeting regularly with budget holders to review financial performance and outstanding commitments.

• Manage payroll, tax returns, and financial reporting for funders

• Support the Business and Finance Director in preparing annual budgets and forecasts.
• Support the Business and Finance Director with the annual audit process

General Responsibilities:

• Access and work within Bild’s policies and procedures. 

• Attend internal cycle of team meetings relevant to this role. 

• Engage with line management, supervision (where appropriate) and appraisal process. 

• Comply with data protection regulations, ensuring that information on clients, employees, volunteers and other stakeholders remains confidential. 

• Take responsibility for personal learning and development with support from line manager. 

• Work in a manner that facilitates equal opportunities and inclusion for all. 

• Remain professional and respectful at all times, promoting positive relations with all those we encounter in our work. 

• Maintain health and safety and risk awareness for self and others across the organisation. 

• Undertake any other duties that Bild may require within the remit of this role. 

Director of International Fundraising

Position Objectives:

• Assist the Vice President of International Fundraising to plan, develop, and execute successful fundraising strategies to maximise net income for PETA and other PETA entities

• Work with key fundraising staff members of PETA and other PETA entities to enhance productivity and ensure compliance with rules and regulations

Term of Employment:

Full-time

Location

London

Salary:

£58,000 - £62,000

Reports to:

Vice President of International Fundraising

Primary Responsibilities and Duties:

• Work closely with the Vice President of International Fundraising and senior department staff, as well as key contractors and vendors, to identify short- and long-term fundraising goals, objectives, and metrics, and effective strategies to meet those goals

• Work with all department staff to ensure strong morale, effective team building, and intradepartmental communications

• Work with staff members to create a work environment conducive to creativity, cooperation, and “best practices”

• Work with PETA and other PETA entities to increase online and e-mail donations, direct-mail and telemarketing donations, prize-led fundraising, and net income

• Support the Vice President of International Fundraising to develop and implement strategies to solicit major gift income and planned gifts for PETA and other PETA entities

• Develop PETA’s and other PETA entities' annual direct mail/telemarketing and online/e-mail fundraising budgets, including setting specific fundraising goals and benchmarks

• Work closely with the Vice President of International Fundraising and the Events team to develop a schedule of donor events, both in-person and virtual, for PETA and other PETA entities

• Serve as a liaison between PETA US' Policy and Marketing departments and the PETA Foundation's (US) Production, Legal, and IT departments for all direct-response fundraising projects and content, including privacy, technology, and design issues

• Ensure that all international direct-response fundraising efforts are streamlined and coordinated to make the best use of resources and minimise duplication of efforts

• Identify new technologies, fundraising programs, staffing requirements, and strategies to boost net income across the department and the organisation

• Work with the PETA Foundation's (US) Development team to coordinate and integrate fundraising campaigns globally

• Provide back-up and support as requested by the Vice President of International Fundraising

• Perform any other duties assigned by the supervisor

Qualifications:

• Significant and demonstrable experience working within an international fundraising program

• Significant management experience

• Excellent project management skills

• Excellent problem-solving, numeracy, and analytical skills

• Excellent computer skills and Internet research skills, including experience with Microsoft Word and Excel

• Excellent written and verbal communication skills

• Proven ability to take initiative, work independently, and cooperate with others

• Proven ability to meet short deadlines and be flexible

• Experience with HTML editing and other web tools a plus

• Commitment to the objectives of the organisation

• Adherence to a vegan lifestyle strongly preferred

The Sanctuary (Crisis Café) is a service for all residents experiencing emotional distress. The café is weekdays during the evening and at weekends in the afternoon. We provide initial support meetings both face to face and via the telephone, workign with clients to resolve immediate distress, and explore coping mechanisms. We then coproduce support plans with clients and offer 121’s, counselling, peer support groups and workshops as well as a social place to be.  

The support worker will be experienced in working with people in distress or who have mental health issues, highly organised and have excellent people skills.  A minimum of 3 shifts per week is required.

The service is open 7 days a week:

4.30-10pm Monday – Friday and 12 – 6pm Saturday and Sunday (Barnet)

5-10pm Monday – Friday and 12 – 5pm Saturday and Sunday (Enfield)

If you have a maintenance background, we can provide the training and support to gain the qualifications needed to be successful in this role. 

Working hours - Full time shift patterns: Week 1 - 07.00 - 16.00 / Week 2 - 09.30 - 18.30

Location: Our office in Harlow, Essex. (Due to the nature of the role and the on call rota you must live within 30 minutes of the site)

Internal role title: Business Services Officer in our Estates and Facilities Team.

About the role:

To provide front-line support services to Motability, Warwick House and Stadium Way ensuring high levels of customer service.The role is a diverse role with an ever-changing environment, workload and demand so the ability to work under pressure and with a variety of priorities is essential.

As part of this role there is a requirement to work out of hours, in the evening, weekends and bank holidays as required, In addition you will be on call 24 hours a day on a 4-weekly rota.

What you will be doing:

Helpdesk and Building Management System (BMS) Usage 

• Use the Helpdesk system to monitor, input, respond and react to jobs logged.

• Utilise the BMS to control and adapt settings of the heating, ventilation, and air conditioning (HVAC) system. Identify and act on fault alerts within the system and identify the correct course of remedial action. 

• Be the main point of contact for any plant room issues. Take and record monthly utility readings. 

 Vehicles and Driving Duties 

• Safely drive the company minibus when required. 

• In accordance with the departments pre planned maintenance schedule, co-ordinate the MOTs, servicing, Road Fund License applications and tail lift services for the company vehicles. 

• Keep the pool vehicles and minibus in good condition to ensure roadworthiness. Record mileage, maintain logbook records. Prepare and maintain user guides for all company pool cars.

• Prepare Motability Foundation vehicles for end of lease return in a timely fashion and as to limit any penalties. 

• Receive in from suppliers and provide handover of hire vehicles and pool cars to staff including instructions on safe use and record damage, fuel levels etc. 

 Maintenance and Health and Safety Duties 

• Provide light maintenance as applicable.

• Ensure that all access and egress areas are kept clear and risk free.
• Provide retrieval, storage, and distribution of items to and from our storage locations.

• Ensure that all health and safety paperwork and logbooks are maintained.

• Conduct Health and Safety Walk Rounds for all new starters.

• Provide management information in line with the PUWER regulations. 

• Move, relocate, and reassemble meeting room furniture to suit desired layouts. 

• Perform PAT testing and update records accordingly. 

• Perform Health and Safety inspections. 

• Assist with reporting, risk assessment writing and fixed assets records. 

• Undertake the Warwick House weekly fire alarm tests and associated paperwork.

• Undertake electrical testing, life safety system inspections (Alarms, FFE & EL), LCoP L8 Water monitoring, fire equipment monitoring and update records accordingly.

• Assist with employee workplace adjustment process ensuring that the best solution is reached.

• Act as the assistant to the Lead Fire Marshal during drills and evacuations, in their absence take on this role.

• Complete daily walk rounds ensuring any faults are logged, and remedial action taken. 

• Assist in the management of the COSHH registers on site.

• In line with procedures and policies, control contractors working on site ensuring security, safety, and compliance.

• As needed complete homeworking assessments, home visits and assessment checks for those staff on a blended working agreement.

• Check the condition of the Warwick House roof in line with PPM ensuring correct safety process is followed.

• Undertake working at height duties in line with the Motability Foundations risk assessment and PASMA tower training.

• Complete actions assigned through the legislation compliance system.

 Audio Visual and Technical Support  

• Be the first point of contact for any Audio-Visual queries, trouble shoot the system and resolve any issues.

• Design, arrange and deliver training for end users on how to use the equipment. 

Security and Disaster Recovery Duties 

• As required program the pass control cards for staff.

• Undertake the new starter and leaver process.

• Utilise the organisations CCTV system as appropriate in accordance with the security policy.

• Act as a key holder in the opening of the building daily.

• On a roster basis, act as a key holder for alarm activation call outs during the working week, out of hours and at weekends including public holidays. 

• Investigate any potential security issues that may occur during the day.

• Play a vital role in the recovery of the business in case of service failure or systems loss. 

Your experience:

Essential:

• Educated to GCSE Level or equivalent including English and Maths. 
• Full Clean Driving Licence.
• Light maintenance experience, ideally with good knowledge of building management services
• Good knowledge of vehicles.
• Good MS Office suite skills -Word, Excel, Outlook. 

 Desirable: 

• IOSH Working Safely trained. 
• PAT certificated. 
• PASMA trained. 
• DSE assessor
• Advanced driving course. 
• Passenger Carrying Vehicle (PCV) licence holder.
• Experience of CAFM or other FM based Helpdesk systems. 
• Experience of working in a FM office environment. 

This is an exciting opportunity for someone passionate about creative health, co-production, and working alongside communities to deliver innovative approaches to mental wellbeing. You will manage delivery across multiple partners, lead co-production with young people and parents, and oversee evaluation and impact reporting.

We welcome applicants from diverse backgrounds and especially encourage applications from those who reflect the lived experiences of the South London communities we serve.

Night Shelter Manager

Glass Door Homeless Charity

London, Greater London (On-site)

£19.90 per hour

Part-time (Daily shifts - 5pm to 10pm )

Contract (Six months)

How to apply

Job description

Team: Night Shelters 

Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth 

Duration: 1 November 2025 to April 2026

Reporting to: Service Manager – Night Shelters 

Shifts available:  5:00pm to 10:00pm 

Job Purpose

As a Night Shelter Manager, you’ll be the lead staff member for your shift, overseeing the safe and smooth running of one of Glass Door’s seasonal night shelters between November and April. 

You’ll work alongside Overnight Homeless Shelter Workers and volunteers on your shift to make sure the shelter is a welcoming, safe, and respectful place for up to 35 guests. Your role is to set the tone for the night: briefing the team before opening, welcoming and inducting new guests, explaining our shelter guidelines, and ensuring everyone knows their responsibilities. You’ll be the first point of contact for any issues during your shift, whether that’s supporting someone in distress, addressing concerns or responding to challenging behaviour. 

You’ll also ensure shelter procedures are followed, keep accurate records of attendance and incidents, and maintain clear communication with the casework team so they can follow up with guests. Alongside leading operations, you’ll actively work with guests, volunteers, and colleagues to create a friendly and supportive environment where everyone is treated with dignity. 

This role is ideal for someone who can remain calm under pressure, lead a small team confidently, and is committed to supporting people as they work towards ending their homelessness; all while making sure the night shelter runs smoothly from start to finish. 

Job Description 

As the lead staff member for your shift, you’ll be responsible for the smooth and safe running of the shelter during your working hours. You’ll work closely with Overnight Homeless Shelter Workers and volunteers, setting the tone for the night and making sure everything runs to plan. 

Your main responsibilities will include: 

• Leading the shift – Oversee the running of the shelter during your shift, making sure guests, staff, and volunteers are safe and supported. 

• Briefing the team – Hold a short briefing before opening to make sure everyone understands their roles and responsibilities for the night. 

• Welcoming guests – Greet guests warmly, induct new arrivals by explaining shelter guidelines and behaviour expectations, and answer any questions they have. 

• Supporting volunteers – Guide and support the volunteer team, working closely with Volunteer Coordinators to make sure their time is well organised and meaningful. 

• Monitoring wellbeing – Keep an eye on guest welfare throughout the shift, offering support when needed. 

• Responding to issues – Manage any situations that arise, from emotional distress to challenging behaviour or medical emergencies, and call emergency services if necessary. Training will be provided. 

• Overseeing safety and security – Take responsibility for the overall safety and security of the shelter during your shift, ensuring guests, staff, and volunteers are safe and supported at all times. 

• Following procedures – Help make sure the shelter’s policies and procedures are understood and put into practice during the shift. 

• Shift handover – Provide a clear handover at the end of your shift so the overnight team has all the information they need. 

• Shelter van – Drive the van from its parking location to the shelter at the start of the shift, keep it tidy, and carry out basic stock checks before departure, reporting any shortages for restocking. 

• Keeping accurate records – Record attendance, incidents, and observations using our iPad-based In-Form system so colleagues have up-to-date information. 

• Working with the casework team – Share relevant information about guests’ welfare and needs to support follow-up work. 

• Supporting practical needs – Assist the casework team with practical tasks related to guests’ day-to-day needs as requested. 

• Attending meetings and training – Join monthly shelter meetings and other training or team sessions as required. 

• Supervision meetings – Take part in regular supervision meetings with the Service Manager. 

• Pitching in where needed – From time to time, take on other reasonable tasks to help the shelter run smoothly. 

Person Specification

Essential: 

• A valid manual driving licence and be willing to drive the Glass Door van. 

• Experience working with people experiencing homelessness or other vulnerable groups. 

• A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity. 

• The ability to lead a small team confidently, including during challenging or fast-changing situations, while keeping a calm and professional approach. 

• Confidence in handling challenging behaviour calmly and respectfully. 

• Strong written and verbal communications skills. 

• The ability to carry out manual handling tasks, such as moving supplies and equipment. 

Desirable: 

• The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian. 

• A lived experience of homelessness. 

• An understanding of, and commitment to, trauma-informed care. 

• Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid. 

Other 

• Employment is subject to a satisfactory enhanced DBS check for adults. 

• You’ll be expected to follow Glass Door’s safeguarding policies and procedures. 

• A commitment to equality, diversity, and inclusion in all aspects of your work. 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness. 

Team: Night Shelters 

Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth 

Duration: 1 November 2025 to April 2026

Reporting to: Service Manager – Night Shelters 

Shifts available:  

• 7:00pm to 7:15am 

• 7:00pm to 8:15am (driver) 

• 9:45pm to 7:15am 

• 9:45pm to 8:15am (driver) 

Pay: £14.50 per hour, or £15.00 per hour when you are the designated driver for that shift. 

Job Purpose

As an Overnight Homeless Shelter Worker, you’ll be part of a small, professional team running Glass Door’s night shelters between November and April. Working alongside at least one other staff member, you’ll be awake and engaged throughout the night, supporting up to 35 guests who are experiencing homelessness. 

Your role is about creating a safe, calm, and welcoming space where guests can rest, feel respected, and be treated with dignity. You’ll build trust through friendly conversation, keep an eye on everyone’s wellbeing with regular checks, and step in when problems arise – from offering reassurance to someone in emotional distress, to calmly handling challenging behaviour, to calling emergency services if needed. 

Most nights are steady and focused on guest support, but there can be moments of pressure. We’ll provide training so you feel confident and prepared. You’ll also help serve a light breakfast in the morning and ensure our equipment is packed and ready for the next night – with one of you driving the van back to base. 

If you’re compassionate, calm under pressure, and committed to helping people move forward from homelessness, this role offers the chance to make a real and lasting difference. 

Job Responsibilities

What You’ll Do 

You’ll be part of the overnight team making sure our night shelters are safe, supportive, and welcoming spaces for everyone staying with us. This is an awake, overnight role, you will be alert and engaged for the whole shift. Your main responsibilities will include: 

• Welcoming and supporting guests – Create a friendly, respectful atmosphere and build positive relationships with guests, volunteers, and colleagues. 

• Staying alert all night – Carry out regular checks around the shelter (every 20 minutes) to make sure guests are safe, and comfortable. 

• Responding to situations – Calmly manage any issues that arise, such as someone feeling unwell, experiencing emotional distress, or showing challenging behaviour. This may sometimes mean calling emergency services. Training will be provided. 

• Keep the shelter safe and secure – Follow all safety, security, and health and safety procedures. This includes locking and unlocking doors and making sure the space stays tidy and free from hazards. 

• Recording important information – Write clear, accurate shift reports and note any concerns or observations. Complete incident forms if needed. 

• Supporting volunteers – Offer direction and guidance to volunteers on shift so everyone works well together. 

• Enforcing behaviour expectations – Address situations where may display challenging behaviour, using a calm and respectful approach, conflict de-escalation training is provided for all staff. 

• Packing and unpacking the van – unload equipment and supplies into the van at the start of the shift and repack at the end of the night. The allocated driver will return the van to base (driver shifts are paid for an extra hour). 

• Restocking supplies – Keep an eye on essentials such as tea, coffee, and toilet paper, and restock from the van when needed. 

• Preparing a simple breakfast – In the morning, help serve drinks, toast, and porridge, and make sure guests are woken from 6am so they can leave by 7am. 

• Tidying and closing down – Gather equipment, pack it away, and ensure nothing is left behind. 

• Training and meetings – Attend occasional in-person training sessions, team meetings, or other activities. From time to time, you may be assigned online training to complete while on shift. 

• Work to a rota – Shifts will include evenings, weekends, and public holidays, so flexibility is important. 

• Help with other tasks as needed – From time to time, you may be asked to help with other reasonable tasks that keep the night shelter running smoothly. 

Person Specification 

Essential 

• A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity. 

• Confidence in handling challenging behaviour calmly and respectfully. 

• Good communication skills, both spoken and written. 

• The ability to carry out manual handling tasks such as moving supplies and equipment. 

• For driver shifts: A valid driving licence for a manual vehicle and be willing to drive the Glass Door van. 

Desirable 

• Experience working with people experiencing homelessness or other vulnerable groups. 

• The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian. 

• A lived experience of homelessness. 

• An understanding of, and commitment to, trauma-informed care. 

• Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid. 

Other 

• Employment is subject to a satisfactory enhanced DBS check for adults. 

• You’ll be expected to follow Glass Door’s safeguarding policies and procedures. 

• A commitment to equality, diversity, and inclusion in all aspects of your work. 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness. 

Team: Night Shelters 

Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth 

Duration: 1 November 2025 to April 2026

Reporting to: Service Manager – Night Shelters 

Shifts available:  

• 7:00pm to 7:15am 

• 7:00pm to 8:15am (driver) 

• 9:45pm to 7:15am 

• 9:45pm to 8:15am (driver) 

Pay: £14.50 per hour, or £15.00 per hour when you are the designated driver for that shift. 

Job Purpose

As an Overnight Homeless Shelter Worker, you’ll be part of a small, professional team running Glass Door’s night shelters between November and April. Working alongside at least one other staff member, you’ll be awake and engaged throughout the night, supporting up to 35 guests who are experiencing homelessness. 

Your role is about creating a safe, calm, and welcoming space where guests can rest, feel respected, and be treated with dignity. You’ll build trust through friendly conversation, keep an eye on everyone’s wellbeing with regular checks, and step in when problems arise – from offering reassurance to someone in emotional distress, to calmly handling challenging behaviour, to calling emergency services if needed. 

Most nights are steady and focused on guest support, but there can be moments of pressure. We’ll provide training so you feel confident and prepared. You’ll also help serve a light breakfast in the morning and ensure our equipment is packed and ready for the next night – with one of you driving the van back to base. 

If you’re compassionate, calm under pressure, and committed to helping people move forward from homelessness, this role offers the chance to make a real and lasting difference. 

Job Responsibilities

What You’ll Do 

You’ll be part of the overnight team making sure our night shelters are safe, supportive, and welcoming spaces for everyone staying with us. This is an awake, overnight role, you will be alert and engaged for the whole shift. Your main responsibilities will include: 

• Welcoming and supporting guests – Create a friendly, respectful atmosphere and build positive relationships with guests, volunteers, and colleagues. 

• Staying alert all night – Carry out regular checks around the shelter (every 20 minutes) to make sure guests are safe, and comfortable. 

• Responding to situations – Calmly manage any issues that arise, such as someone feeling unwell, experiencing emotional distress, or showing challenging behaviour. This may sometimes mean calling emergency services. Training will be provided. 

• Keep the shelter safe and secure – Follow all safety, security, and health and safety procedures. This includes locking and unlocking doors and making sure the space stays tidy and free from hazards. 

• Recording important information – Write clear, accurate shift reports and note any concerns or observations. Complete incident forms if needed. 

• Supporting volunteers – Offer direction and guidance to volunteers on shift so everyone works well together. 

• Enforcing behaviour expectations – Address situations where may display challenging behaviour, using a calm and respectful approach, conflict de-escalation training is provided for all staff. 

• Packing and unpacking the van – unload equipment and supplies into the van at the start of the shift and repack at the end of the night. The allocated driver will return the van to base (driver shifts are paid for an extra hour). 

• Restocking supplies – Keep an eye on essentials such as tea, coffee, and toilet paper, and restock from the van when needed. 

• Preparing a simple breakfast – In the morning, help serve drinks, toast, and porridge, and make sure guests are woken from 6am so they can leave by 7am. 

• Tidying and closing down – Gather equipment, pack it away, and ensure nothing is left behind. 

• Training and meetings – Attend occasional in-person training sessions, team meetings, or other activities. From time to time, you may be assigned online training to complete while on shift. 

• Work to a rota – Shifts will include evenings, weekends, and public holidays, so flexibility is important. 

• Help with other tasks as needed – From time to time, you may be asked to help with other reasonable tasks that keep the night shelter running smoothly. 

Person Specification 

Essential 

• A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity. 

• Confidence in handling challenging behaviour calmly and respectfully. 

• Good communication skills, both spoken and written. 

• The ability to carry out manual handling tasks such as moving supplies and equipment. 

• For driver shifts: A valid driving licence for a manual vehicle and be willing to drive the Glass Door van. 

Desirable 

• Experience working with people experiencing homelessness or other vulnerable groups. 

• The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian. 

• A lived experience of homelessness. 

• An understanding of, and commitment to, trauma-informed care. 

• Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid. 

Other 

• Employment is subject to a satisfactory enhanced DBS check for adults. 

• You’ll be expected to follow Glass Door’s safeguarding policies and procedures. 

• A commitment to equality, diversity, and inclusion in all aspects of your work. 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness. 

Team: Night Shelters 

Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth 

Duration: 1 November 2025 to April 2026

Reporting to: Service Manager – Night Shelters 

Shifts available:  5:00pm to 10:00pm 

Job Purpose

As a Night Shelter Manager, you’ll be the lead staff member for your shift, overseeing the safe and smooth running of one of Glass Door’s seasonal night shelters between November and April. 

You’ll work alongside Overnight Homeless Shelter Workers and volunteers on your shift to make sure the shelter is a welcoming, safe, and respectful place for up to 35 guests. Your role is to set the tone for the night: briefing the team before opening, welcoming and inducting new guests, explaining our shelter guidelines, and ensuring everyone knows their responsibilities. You’ll be the first point of contact for any issues during your shift, whether that’s supporting someone in distress, addressing concerns or responding to challenging behaviour. 

You’ll also ensure shelter procedures are followed, keep accurate records of attendance and incidents, and maintain clear communication with the casework team so they can follow up with guests. Alongside leading operations, you’ll actively work with guests, volunteers, and colleagues to create a friendly and supportive environment where everyone is treated with dignity. 

This role is ideal for someone who can remain calm under pressure, lead a small team confidently, and is committed to supporting people as they work towards ending their homelessness; all while making sure the night shelter runs smoothly from start to finish. 

Job Description 

As the lead staff member for your shift, you’ll be responsible for the smooth and safe running of the shelter during your working hours. You’ll work closely with Overnight Homeless Shelter Workers and volunteers, setting the tone for the night and making sure everything runs to plan. 

Your main responsibilities will include: 

• Leading the shift – Oversee the running of the shelter during your shift, making sure guests, staff, and volunteers are safe and supported. 

• Briefing the team – Hold a short briefing before opening to make sure everyone understands their roles and responsibilities for the night. 

• Welcoming guests – Greet guests warmly, induct new arrivals by explaining shelter guidelines and behaviour expectations, and answer any questions they have. 

• Supporting volunteers – Guide and support the volunteer team, working closely with Volunteer Coordinators to make sure their time is well organised and meaningful. 

• Monitoring wellbeing – Keep an eye on guest welfare throughout the shift, offering support when needed. 

• Responding to issues – Manage any situations that arise, from emotional distress to challenging behaviour or medical emergencies, and call emergency services if necessary. Training will be provided. 

• Overseeing safety and security – Take responsibility for the overall safety and security of the shelter during your shift, ensuring guests, staff, and volunteers are safe and supported at all times. 

• Following procedures – Help make sure the shelter’s policies and procedures are understood and put into practice during the shift. 

• Shift handover – Provide a clear handover at the end of your shift so the overnight team has all the information they need. 

• Shelter van – Drive the van from its parking location to the shelter at the start of the shift, keep it tidy, and carry out basic stock checks before departure, reporting any shortages for restocking. 

• Keeping accurate records – Record attendance, incidents, and observations using our iPad-based In-Form system so colleagues have up-to-date information. 

• Working with the casework team – Share relevant information about guests’ welfare and needs to support follow-up work. 

• Supporting practical needs – Assist the casework team with practical tasks related to guests’ day-to-day needs as requested. 

• Attending meetings and training – Join monthly shelter meetings and other training or team sessions as required. 

• Supervision meetings – Take part in regular supervision meetings with the Service Manager. 

• Pitching in where needed – From time to time, take on other reasonable tasks to help the shelter run smoothly. 

Person Specification

Essential: 

• A valid manual driving licence and be willing to drive the Glass Door van. 

• Experience working with people experiencing homelessness or other vulnerable groups. 

• A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity. 

• The ability to lead a small team confidently, including during challenging or fast-changing situations, while keeping a calm and professional approach. 

• Confidence in handling challenging behaviour calmly and respectfully. 

• Strong written and verbal communications skills. 

• The ability to carry out manual handling tasks, such as moving supplies and equipment. 

Desirable: 

• The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian. 

• A lived experience of homelessness. 

• An understanding of, and commitment to, trauma-informed care. 

• Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid. 

Other 

• Employment is subject to a satisfactory enhanced DBS check for adults. 

• You’ll be expected to follow Glass Door’s safeguarding policies and procedures. 

• A commitment to equality, diversity, and inclusion in all aspects of your work. 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness. 

Job requirements & duties

To plan, prepare and deliver a range of Forest School sessions, with guidance/instruction from the CEO, and support from school staff. Groups will include children and adults with learning disabilities and mental health concerns. The Forest School leader will be expected to:

· Plan and deliver Forest School education-based activities to a wide age range.

· Create and maintain a safe, engaging and supportive environment, demonstrating flexibility in planning and running sessions in response to varying/changing needs of the groups.

· Comply with all health and safety policies, measures and legislation.

· Supervise and support groups with varying needs while delivering sessions.

· Be aware of and comply with all Mudlarks Policies and Procedures.

· Participate in training and other learning activities/meetings as required.

· Administer first aid as the need arises.

· Assist with Risk Assessments where required.

· Follow reporting procedures as outlined by the CEO.

· Ensure that receipts for all purchases are kept and passed to the finance officer.

· Ensure that all spending is approved by the CEO.

· Provide information for reports and Mudlarks trustee meetings.

· You may be required to carry out other duties, as within your capabilities and level of responsibility, in order to meet the needs of the organisation and as requested by the CEO.

Person specification

Education, training & knowledge

Essential

· Experience of leading groups or working with people with learning disabilities.

· First Aid Certificate or a willingness to gain one.

· Level 3 Forest School qualification, or a desire to gain one*.

Skills, abilities & attitudes

Essential

· A strong interest and passion in Forest School activities and environments.

· Ability to think logically and creatively to provide practical solutions to a changing range of problems and issues.

· Strong interpersonal skills and an ability to collaborate with staff and volunteers.

· Ability to manage challenging behaviour.

· Ability to work positively both as a member of a team and independently, with general direction and within a clear framework of accountability.

· Self-motivated and able to use own initiative.

· Good verbal communication skills.

· A flexible and proactive work ethic and positive attitude.

· Punctual and organised.

· Ability to work under pressure.

· Willingness to be flexible.

· To have a keen interest in, and/or experience of, one or more of the activities undertaken at Mudlarks

Desirable

· Written communication skills necessary to present information in written reports and correspondence.

DBS Clearance

Please note that as this post will involve working with children and vulnerable adults, your appointment is subject to you receiving satisfactory DBS clearance.

*Please note that The Mudlarks Community would fund a level 3 qualification, however the enrollment, exam and associated costs would be repayable from the candidate to Mudlarks in the event of them resigning from the role within 3 years of completing the course, or failing to complete the course.

Head of Marketing (International Eye Care Charity, home based in the UK)

The Organisation

Our client is a UK-based international development healthcare charity supporting sight restoration and prevention of blindness. With a mission to provide high-quality, free eye care to underprivileged communities, the organisation has transformed the lives of millions. As it strengthens its presence in the UK, it is seeking a seasoned marketing leader to help grow its reach, deepen supporter engagement, and enhance its brand.

The Role

This is a senior-level opportunity for a strategic and hands-on marketing professional to lead content, campaigns, and digital engagement. The Head of Marketing will be responsible for growing brand awareness, managing multi-channel campaigns, and delivering high-quality communications that reflect the organisation’s mission and impact. The role involves managing a small budget and external agencies, while working closely with leadership to align messaging with key goals.

Key responsibilities include overseeing brand strategy and positioning, leading on email, web, social, SEO, and PPC, and delivering integrated campaigns—particularly during high-impact periods such as Ramadan. The role requires strong project management skills and the ability to evaluate campaign performance through analytics and KPI reporting.

The Candidate

The ideal candidate will be an experienced marketing leader with at least five years in the sector, including two or more in a managerial role. You will be well-versed in all areas of marketing, from content creation and digital marketing to branding and campaign execution. You’ll bring a strong track record of leading successful campaigns, managing budgets, and using data insights to drive performance. Prior experience and knowledge of the Islamic giving community and managing Ramadan campaigns will be a distinct advantage.

You should have a clear passion for humanitarian causes, excellent communication and interpersonal skills, and the cultural sensitivity required to work within faith-based environments. Knowledge of tools like Mailchimp, CRMs, analytics software, as well as familiarity with Adobe Creative Suite and HTML/CSS would be advantageous.

Application Process

For further information, please contact Syed at Civitas Recruitment for a full JD. Interviews will be held on a rolling basis.

Ivy Rock Partners are working with Parkinson's UK on their recruitment for a Finance Business Partner as part of a planned restructure to facilitate the charity's continued growth and expansion.

Parkinson's UK are pushing for better, right here, right now. Every one of us has a crucial role to play as both drivers and enablers of change.

Parkinson’s UK is the UK’s leading charity for people with Parkinson’s. We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we’re on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson’s, both now and in the future.

The Operations team plays a key role in driving that mission. Over the coming years we’ll be modernising our systems and processes to ensure they’re fit for now, as well as in the future. Much of this work is already underway, and we’re now ready to start our exciting new chapter. They’re now looking for ambitious, driven, and purpose-led people to join their team of ‘relentless doers’.

About the role

As Finance Business Partner, you’ll work closely with budget holders, helping them understand and strategically manage their budgets. Your insight will help shape smarter decision-making and deliver lasting impact across the charity. Working in collaboration with wider team of finance business partners, you will help to create, shape and deliver high-quality financial analysis and insight to a range of stakeholders across the business.

What you’ll do:

• Provide high-level financial analysis, insight, and recommendations to senior leaders and department heads.
• Oversee strategic and financial performance through analysing variances, trends, modelling, and scenario planning
• Providing recommendations and challenges to ensure departments adhere to budgets and financial targets.
• Support the preparation and management of annual budgets, forecasts and annual accounts, ensuring that financial plans reflect the charity’s priorities and strategies.
• Deliver the FP&A training offer on budget management and financial literacy across the organisation.
• Identify opportunities for business process improvement efficiencies and more effective decision-making e.g. reporting enhancements

About You:

• CCAB qualified or equivalent
• Ability to act as finance business partner to a range of budget-holders
• Experience of advising on budgeting and forecasting processes

How to Apply

Ivy Rock Partners are exclusively partnering with Parkinson’s UK on this vacancy. Please apply using the apply function or get in touch with Holly Arrowsmith or Madeleine Kind at Ivy Rock Partners for further details.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.