Jobs in middlesex

About Global Disability Innovation Hub (GDI Hub)

Our mission is to accelerate ideas into impact for a more just world - for disabled people, and all people. Our vision is for disability inclusion and social justice. We work towards a world without barriers to participation, where everyone has the opportunity to live a joyful life.

We are a world leading delivery and practice centre, an Academic Research Centre at UCL (University College London) and the first WHO Global Collaborating Centre on Assistive Technology (AT). We work in 40+ countries, with a reach of more than 64 million people since 2016, GDI Hub develops homegrown technologies alongside new knowledge and research.

In collaboration with global partners, we deliver accelerators and market shaping initiatives - building ecosystems with a focus on low-and middle-income countries. An Academic Research Centre and a Community Interest Company, our diverse portfolio and unique set up enables rapid translation of research into practice.

Launched in 2016 as a legacy of the London 2012 Paralympic Games, our office and research lab continue to be based on the Queen Elizabeth Olympic Park, at UCL’s East London campus. GDI Hub is home to the UK aid funded AT2030 programme which tests ‘what works’ to improve access to life- changing Assistive Technology (AT) for all.

Role Purpose

This role is focused on maximising comms-based engagement across the GDI Hub’s portfolio, supporting GDI Hub’s growing outreach and impact.

The post holder will work closely across GDI Hub comms team to support communications delivery across the organisational portfolio – with a focus on key regular outputs, creative content, websites, reactive queries and organisational communications. This role will involve both administrative tasks, and creative content generation, at an anticipated volume of 50% per area.

The post holder will also provide key communications and engagement support for the Disabled Leaders Network. Run by the GDI Hub, the Disabled Leaders Network is a member led, dynamic group of emerging global talent. Communications support includes digital events, managing social media and the network channels, and regular newsletters.

Across all elements of the role, the successful candidate will need to work collaboratively and dynamically. Responsibilities will include creative content generation, design, copy writing, film/photography, newsletters - alongside more administration and operational activities such as enquiry response, proof reading, and website updates.  This role will work closely alongside members of the GDI Hub team, with some interactions with external partners, collaborators and stakeholders. This role will also support with event delivery – digital and in person.

We are looking for a candidate with strong administrative, communications and digital skills, including experience with social media and design. The candidate will need to deliver public facing communication outputs, while also building personable relationships. The ability to work in a fast-paced environment is essential, as it a streamlined, can-do approach.

Role Responsibilities:

Administrative support

• Assisting across the day-to-day functions of GDI – from uploading of publications, to updating websites, proof-reading and formatting documents

Enquiries and incoming requests

• Responsible for incoming channels, to provide timely responses and streamline engagement mechanisms

Social media

• Development of rich content, including social and digital assets – using photography and film, alongside a strong understanding of design.

Creative content

• Creating infographics, factsheets, presentations, web page development and e-newsletters, project and programme deliverables, reports, tools and dissemination of academic publications

Website content

• Manage edits and requests
• Generate content and outputs

Audience development

• Build social media followers and engagement through the development of content, re-sharing and profiling of partners and stakeholders, and engagement with followers

Content capture

• Be confident in capturing images and film content from mobile devices
• Able to edit photos and video

Design

• Create branded documents, assets and publications
• Deliver accessible design outputs

Disabled Leaders Network

• Provide socials media, website and digital event support and expertise to the Disabled Leaders Network.
• Lead Disabled Leaders Network Committee roles aligned to communications
• Create Disabled Leaders Network newsletter and digital correspondence.

This is not intended to be an exhaustive list. The need for flexibility, shared accountability and team working is required and the role-holder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed

Application Procedure

The role is offered on flexible terms, including location and hours of work (though right to work in the UK is required), and the accommodation of reasonable adjustments is business as usual for us.

To apply for this role, please submit your CV and a covering letter describing how your skills and experience are relevant via the 'Redirect to Recruiter' button no later than 18.00 (GMT) on Monday 15 September 2025. We will be considering applications on a rolling basis, so we encourage you to apply as soon as possible.

We have made every effort to make this process accessible. However, if for any reason you find it is not, please let us know and we will make an adjustment.

Please be advised that only shortlisted applicants will be contacted. For an informal discussion about the role, please contact Louise Gebbett, Director of Global Engagement (contact details on full job specification).

Reminder: Applicants must have the right to work in the UK

Shape the future of the voice of the rare condition community.

Genetic Alliance UK is looking for an exceptional Director of Engagement and Impact to transform how we connect with our 220+ member organisations, communicate our mission, and foster a thriving, supportive team culture.

If you’re a strategic leader with a gift for building relationships, crafting compelling messages, and creating positive change, this is your opportunity to make a lasting difference for the 3.5 million people in the UK affected by genetic, rare and undiagnosed conditions. 

Director of Engagement and Impact
Salary: £55,167 – £63,654 (with new starters usually starting at the lower end of the range)
Location: Home-based, UK (occasional travel required)
Contract: Permanent, full-time (35 hours per week) with applications for up to 28 hours per week considered.
Closing date: 09:00 on Monday 22 Sept 2025 

About Genetic Alliance UK
Genetic Alliance UK is the national charity working to improve the lives of the 3.5 million people in the UK affected by genetic, rare and undiagnosed conditions. We are an alliance of over 220 charities and support groups, bringing together patient voices to campaign for timely diagnosis, better care, and improved access to treatments. We host Rare Disease UK and SWAN UK, and lead national activity for Rare Disease Day.

About the role
This is a new senior leadership position designed to strengthen our membership engagement, amplify our communications impact, and support a positive, collaborative working culture.

As part of our Senior Management Team, you will:

• Lead and develop our approach to engaging and supporting our diverse membership.

• Provide strategic oversight for all communications, ensuring our messages are clear, consistent and impactful across multiple audiences.

• Champion and embed systems for staff performance, development and wellbeing, ensuring our culture is inclusive, supportive, and sustainable.

You will oversee the Head of Membership and Communications, the Communications and Engagement Manager (SWAN UK), and two new posts (Communications Officer and Project Support Officer). You will also provide operational oversight of SWAN UK, and work closely with the Policy, Public Affairs and Research teams to maximise impact.

About you
We are looking for a strategic leader who combines a talent for building relationships with outstanding communication skills. You will bring experience of leading teams, delivering organisational change, and working effectively with diverse stakeholders. You will be comfortable navigating the needs of a membership organisation, and passionate about making a tangible difference for people living with rare conditions.

What we offer

• Generous pension (5% employer, 3% employee)

• 25 days annual leave plus bank holidays and full office closure over Christmas/New Year

• Flexible, home-based working with occasional UK travel. 

• The opportunity to lead work that has a direct and lasting impact for people affected by rare conditions

About SPANA

SPANA (The Society for the Protection of Animals Abroad) is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.

About this role

As Head of Digital Engagement you will lead SPANA’s digital presence across web, email, social and emerging platforms – ensuring the organisation’s voice, brand and mission are powerfully communicated to global audiences. You will also provide strategic direction and hands-on leadership to the digital team, fostering a culture of creativity, collaboration and excellence to maximise impact and drive growth. 

This exciting role is responsible for shaping and delivering a compelling and consistent digital experience that drives awareness, deepens engagement and supports organisational priorities in communications, advocacy and income generation. You will play a central role in delivering SPANA’s strategic ambitions through innovative, data-informed digital approaches. 

Contract, location and salary

This is a full-time (34.5 hours per week), permanent role with a salary of approximately £55,000 per annum subject to skills and experience. This role is UK based, and candidates must have the current right to work in the UK. SPANA staff work remotely, attending our London office once or twice a month (or more if preferred). 

SPANA offers benefits to staff including a health care cash plan with Medicash, and generous pension scheme with SPANA contributing 10% if the employee contributes at least 5%.

Full details and how to apply

Please review the job description for full details including a person specification. The deadline for applications is 23:59 BST on Sunday 21 September 2025.

Schools’ Project Officer (4-5 days per week; 10 months contract with opportunity for renewal)

The job
This is a fantastic opportunity to join this fast-growing charity at a pivotal time, and make significant impact as our grass-roots Schools’ Project Officer. You will be visiting schools, explaining about what we do at assemblies and going for follow up sessions, and then giving email feedback to applications.

Who we are
We are a small lively charity promoting the personal development of year 12s in partner schools, through challenging activities that they design, plan and finally undertake adult-free. We invite students (individually or in groups) to develop their own challenges well outside their ‘comfort zones’, and to be responsible for every stage of the process. We help them plan and manage risk, and give them expenses funding. Our award winners have climbed the highest UK peaks, cycled to Paris, performed plays at school, harnessed green power via a bike, among many other imaginative and ambitious projects.   

Who we are looking for
We are looking for an energetic, talented and reliable candidate for our schools’ outreach team, inspiring high-quality applications for funding from Year 12s in our 85 partner London state schools (20% of the total).  There is scope to help shape our strategy. We are looking for competent project officer, ideally with experience of physical challenge, strong administrative skills and with strong writing skills: they will be comfortable working with students, and value personal challenge and development. He/she will be keen to work with a growing charity, and to support young people usually with a poverty of experience and opportunity.

The 10-month post is up to 4-5 days per week, based in Southwark, with frequent travel to schools across London. The salary is £26,600–£35,000 pa pro rata. Flexible working is considered.

Applications by 28 September 2025. Please see attached JD for details.  

Are you interested in working with online mobilisation, digital engagement and campaigning? Apply to be Digital Campaigns Officer and help us create effective online actions that help us campaign, recruit and deliver change.

About the role:

The Digital Campaigns Officer role aims to increase the effectiveness of Friends of the Earth’s online actions to engage new supporters and mobilise activists. You will be responsible for putting together the majority of our online actions around the most important environmental justice issues at local, national and international level.

Located in the Campaign Activism team there is a strong emphasis on delivery, as well as proactive implementation of new ideas, creation of reports, and monitoring effectiveness.

Through testing, reporting and applying best practice, you will be helping create online actions that drive new supporters to Friends of the Earth and - ultimately - help us win our campaigns.

Working closely with the digital, marketing, and campaigns teams, you'll optimize our online actions for campaign success. This means making sure actions are supporter-centric, clearly communicating results, and flexibility in supporting your colleagues and channel owners.

About the team:

The Digital Campaigns Officer is part of the Campaign Activism team, which works to make sure that our campaigns work effectively with our activist network, our international network, and makes best use of our supporter base for campaigning. You’ll also be working with a wide range of teams and campaigns across the organisation, including the marketing and digital teams.

About you:

We’re looking for someone who has some understanding of online campaigning, can pick up digital tools quickly, and who is comfortable writing high-quality copy sometimes to tight deadlines. You’ll be working across a variety of different campaigns, so will need to be a well-organised communicator and pick up ideas quickly.

Join us and play a crucial role in helping Friends of the Earth campaign, recruit and deliver change.

For more information please read the job description.

Closing date: Monday 22nd September 2025 (23:59)

Hours: Full time (30 hours over 4 days)

Location: Flexible across England, Wales and Northern Ireland 

(London salary applicable to candidates who are based in the London office a minimum of two days a week)

Please note we only accept applications via the Friends of the Earth Application System.

We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture. 

Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.

Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.

Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all. 

Job type: 12-month fixed term contract (MAT cover)

Location: Banbury, London, Cardiff, or Belfast – you will be contractually based in the office nearest to you with hybrid working.

Hybrid working: You will be able to work from home and come into the office to collaborate with your team(s) when required. We have flexible core hours, and we don’t believe in a culture of presenteeism. We will discuss what is important to you during the recruitment process.

Salary & Benefits: £50,000 + 10% pension, 25 days annual leave + bank holidays, 35 hour working week, up to 13 flexi-days, private medical insurance, life assurance, and much more!

Closing date: Wednesday 17 September at 09:00 BST. WRAP reserves the right to close this role early in the event of a large volume of applications.

Who are we?

WRAP is a global environmental action NGO championing the shift towards a circular economy, fundamentally reshaping how we produce, consume, and manage resources. Our vision is a world transformed, in which Circular Living is commonplace. Where the systems that provide our everyday goods contribute to the world's prosperity and sustainability instead of reducing it.

WRAP is driving Circular Living through four key areas: accelerating the circular economy, future-proofing food, preventing problem plastics and transforming textiles. We catalyse action from policy makers, businesses, NGOs and citizens to make it happen.

We have offices in the UK, USA and Australia, and live projects in over 30 countries.

Join us at WRAP and you'll drive important change to make Circular Living the norm.

The role

As our Strategic Engagement Manager (Fundraising) you will have a core focus to secure new and additional funding streams from Trusts, Foundations and Multi-laterals, you’ll have the ability to put your initiative, organisational skills, and aspirational mindset to the test. This will be a genuine opportunity to make a huge impact and work with considerable freedom to initiate, develop and execute fundraising plans, and collaborate extensively with colleagues, subject matter experts, and external partners. You will act as a broker of ideas, proposals, relationships, and opportunities that further the growth and income targets of WRAP or contribute more directly to the delivery of strategically desirable projects in the UK and internationally.

Who are we looking for?

We’re looking for someone with the capability to identify opportunities to grow revenue streams from Trusts, Foundations, and Multi-laterals, but also the strategic and commercial mindset to convert and maximise these. You’ll be an experienced fundraising professional from within the non-profit/charity sector, but a sustainability sector background is not as important as the qualities we’re keenly looking for, which include:

• Experience of working within a charitable fundraising environment, working with philanthropic trusts, foundations, multi-lateral organisations and other funders.
• Evidence of successfully identifying, researching, and approaching potential funders, delivering compelling pitches and proposals, and securing income.
• Effective and efficient communicator, with the ability to translate scientific information into engaging and impactful presentations.
• Collaborative and patient in building relationships and working with colleagues and partners to a specified outcome
•  Positive mindset and the ability to identify, generate and develop opportunities and lead programmes of work

Ready to lead the way to circular living?

If you think you have what it takes but your experience looks different to what is advertised, please still apply. We welcome applications from everyone regardless of your age, race, gender, neurodiversity, ability, beliefs, sexuality, or personal preferences.

We want to help you be your best, so please contact us if you require any assistance or adjustments during the recruitment process.

Find out more about life at WRAP here.

All of us at The Talent Foundry (TTF) believe that a young person's success should be determined by the talents and abilities they have, not where they come from.

For 16 years, we've been bridging the gap between school and work and improving social mobility for young people in underserved schools.

Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. We work with amazing partners across the rail industry, financial services, professional services, technology companies and healthcare to deliver free, industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).

Each year we support over 60,000 young people thanks to our transformational industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.

Everyone on our team is:

• Passionate about the charity's vision to improve social mobility
• Motivated by team success 
• Proactive in getting things done 

Our values encompasse ambition, inquisitiveness, doing the right thing and embracing change.

The role

Due to the continued expansion and sustainability of our programmes, we are seeking a new team member to support our next period of growth in the new 2025-2026 academic year.

You will be a consumate account manager to support our skills and employability programmes designed in partnership with industry. You will work collaboratively with our corporate and industry partners to support teachers and students in schools and further education institutions access a range of TTF educational programmes.

What you will be doing

• Management of multiple projects and events
• Team management to deliver programmes (proven experience of line managing direct reports)
• Building exceptional relationships with partners, teachers and volunteers
• Use systems and administrative processes
• Evaluation and reporting

To succeed in this role you will be an individual who thrives in a fast-paced working environment, be highly organised, a professional communicator, and not be fazed when you need to adapt your plans to meet schools’ needs (you will always have a plan B).

Job details

• £35,000 salary
• Full time (37.5 hrs per week)
• Hybrid working*
• 28 days holiday + bank holidays (inclusive of Christmas closure days)
• Training budget

If you join our team, you can expect to receive feedback like this from our former students: 

"I just wanted to say a big thank you for your help. Without networking with you I would not have been so prepared for the interview. If it wasn't for Powering Potential all those years ago I would not have developed into the person I am today. So for that, I thank you." 

*Hybrid working

This is a hybrid role. You will be working from home and will join our Team Together Days in a co-working space in London a min of 1 a month, up to a max of 3 per month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance and to be able to attend our team days in London. You can read more about our approach to hybrid working on our website. 

We take safeguarding seriously, please note for safer recruitment purposes, all applications must clearly state continuous work history for the last 10 years, or since leaving full time education. It is ok to have employment gaps on your CV, please provide a note to explain these. Any CVs without full history (including start and finish months and years) will not be considered. 

To read the full job information pack, download the attachment. Please read this before completing your application as it contains some helpful advice of the key experiences and skills we are looking for which include: 

• Account management - working with funders and balancing priorities, objectives and deadlines
• Project delivery - operational, event and logistics management
• Staff management

We receive a very high number of applications for our vacancies, please make sure you read the application pack before applying to ensure your skills and experience match the person specification. 

Using AI in your application 

Robots need not apply. Human skills and authenticity is incredibly important in the work we do with young people. We want to hear your voice and personality in your application. The best way to learn about our work is from our website, not AI. We receive many applications generated by AI platforms which often include incorrect information about our charity - providing incorrect or misinformation may mean we discount your application. 

Safeguarding: We are committed to safeguarding and promoting the wellbeing and welfare of children and we require everyone associated with The Talent Foundry Trust, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks.

Location: Hybrid working - Part London office-based and part home working (the post holder will work a minimum of one day a week in the office) or home-based

Salary: £35,225 for London-based or £32,750 for Home-based 
Hours: 35 hours per week 

Closing date: Tuesday 16 September 2025 at 10.00am 

Interview date: Tuesday 23 September on Teams. Please note that there may be a second stage in person on Friday 26 September 

This is a full-time fixed-term position for 24 months. 

Please note that we reserve the right to hold interviews earlier so please apply as soon as possible. 

Who we are looking for 

 We’re on the lookout for a skilled communicator who’s passionate about creating content that serves and supports the type 1 diabetes (T1D) community.

As Senior Content Officer, you’ll craft clear, useful and engaging content that helps people make informed decisions about their treatment, feel more connected, and understand the impact of the research we fund.

You’ll also help bring the voices of the T1D community to the forefront by sharing stories, insights, and experiences across our digital channels. From day-to-day content planning to writing, editing, and publishing across web, email, social, and media, you’ll be central to how Breakthrough T1D informs, inspires, and grows its reach in the UK. 

Experience required 

• ​Excellent writing and editing skills, with strong attention to detail and ability to tailor tone for different audiences. 

• Solid understanding of digital platforms, especially websites and social media. 

• Confident using a range of tools to create and publish multimedia content such as Canva, Adobe Creative Suite or content scheduling platforms 

• The ability to gather and tell personal stories in a sensitive, creative and engaging way. 

• Experience of working collaboratively with colleagues, partners, or lived-experience voices. 

• Confidence and flexibility in managing multiple deadlines and priorities in a fast-paced environment. 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 
 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements

• Flexible working and will consider compressed hours

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment

• Season ticket and cycle loan

• Pension scheme

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates

• Personalised training to suit your career aspirations and professional development 
   

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

About the role

You will be at the forefront of establishing a centrally-located PMO to embed project excellence in a mission-driven environment, operating both strategically and hands on across the King’s Fund. Your responsibilities will include developing and embedding project management standards and governance frameworks, establishing a performance framework to understand the impact of our projects, and providing oversight and assurance for key projects and programmes.

You will engage with senior leaders and staff leading and coordinators to embed a culture of effective project delivery, lead change management and continuous improvement efforts, and act as a trusted advisor on project and programme management. Additionally, you may matrix-manage project staff or line manage a small team as the PMO grows, ensuring effective use of project management tools and systems through a cross-organisation community of practice.

About you

As an established PMO Manager, you will bring your experience in setting up PMOs and use your knowledge of a diverse range of project and programme management methodologies. You will be enthusiastic about making a difference, and are able to bring people with you in change. You will be an excellent communicator, with experience of facilitation, and influencing skills, and proven experience in managing change are essential.

About us

The King’s Fund is an independent charity working to improve people’s health. Our vision is a world where everyone can live a healthy life. Our mission is to inspire hope and build confidence for positive change. We achieve this through expert insights and original research, developing leaders and their organisations, convening, and strategic, collaborative partnerships. We are looking for someone to support us on this journey and to track and support our progress.

What you'll get in return 

The King’s Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. In keeping with our current policy, the post-holder will be required to work a minimum of two days per week from our central London office (pro rata, averaged over a month).

In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.

How to apply

To apply, please visit our website and read our supplementary guidance documents, then download and fill in our application form. If completing the application form presents any challenges, contact us by email so we can discussion options.

Please note that in order to apply, you must have existing documented proof of your right to live and work in the UK. 

No agencies please.

CVs will not be accepted as applications. Applications must be submitted using The King’s Fund application form.

The deadline for receipt of applications is Thursday 18 September at 9.30am. Late applications will not be considered.

We regret that we cannot respond individually to all applicants due to the high number of applications we receive.  If you have not been contacted within 3 weeks of the closing date, please assume that you have not been shortlisted for interview. 

Interviews will be held on Monday 29 or Tuesday 30th September. Role available to start shortly thereafter.

Thank you for taking an interest in applying for this role at Imperial Health Charity.

As the Volunteering Officer (Employability) for Imperial Health Charity, you will work in partnership with our NHS Trust to utilise opportunities through volunteering to enhance 
the employability prospects of people living in the local community. 

You will provide the administrative backbone of the team, ensuring that everything is well 
organised and coordinated to provide the best possible experience for everyone who engages with us. Day to day you will manage systems which support how we work and relationships with people, establishing links with volunteers, hospital staff and contacts from within our local communities.

You will work with the Volunteering Manager as a team to ensure that our volunteering opportunities provide mutual benefit to the volunteer and to our beneficiaries.

About Us

Animal Welfare Investigations Project (AWIP) is embarking on an ambitious five-year strategy to become a membership-first organisation, empowering thousands of animal advocates to join us in protecting animals from harm. 

As part of this transformation, we’re seeking a compassionate, organised, and proactive Membership Services Officer to be the first point of contact for our members and supporters, ensuring every interaction is warm, helpful, and leaves people feeling valued.

About the Role

This is a key supporter-facing role where you will:

• Be the friendly first point of contact for members and prospective members via phone, email, and other channels.

• Handle inbound and outbound calls, including proactively reaching out to members to address cancellations, encourage upgrades, or convert cash supporters into ongoing members.

• Maintain accurate supporter data, preferences, and interactions in Salesforce CRM.

• Collaborate with our Digital Marketing Officer, Data & CRM Officer, and Gifts in Wills Officer to nurture relationships and move supporters through their journey, ensuring that every member feels appreciated and connected to our mission.

• Support the Marketing and Communications team with occasional wider projects, such as campaigns, virtual or in-person events, or member engagement initiatives.

About You

We’re looking for someone who is:

• Compassionate and member-focused, with a genuine desire to make every interaction count.

• Highly organised and detail-oriented, able to manage multiple tasks and maintain accurate records.

• Confident and professional on the phone and in written communication.

• Comfortable with outbound calling — experience in telephone fundraising or supporter upgrade calling is desirable.

• Able to work both independently and as part of a team.

• Comfortable with technology, ideally with some experience using CRMs (Salesforce experience is a bonus).

• Experienced in supporter care, customer service, or a similar role (desirable but not essential).

• Aligned with AWIP’s mission, with a strong commitment to animal welfare and, ideally, a cruelty-free lifestyle.

• Able to maintain strict confidentiality at all times.

Key Details

• Hours: 16 hours per week, Monday–Thursday, 10:00 AM – 2:00 PM

• Salary: £11,885.71 pro-rata (£26,000 FTE)

• Contract: 12-month fixed-term contract, with potential for a permanent role

• Location: Remote (must be based in the UK)

• Additional hours: May be available for outbound campaigns, depending on business needs

What We Offer

• The opportunity to be part of a growing, mission-driven organisation making a global impact for animals.

• A supportive, values-driven team environment.

• Training and development opportunities.

• Fully remote working environment.

We are seeking a Perinatal Outreach Coordinator to provide person-centred, individual and group support to perinatal women (pregnant women and birthing people of children less than 2 years old) within the London Borough of Greenwich. The role works directly with the Oxleas Perinatal Mental Health Team and is employed by South East London Mind.

You will be responsible for supporting women under the care of the Oxleas Perinatal Mental Health Team with moderate to severe mental health challenges who have been identified as requiring additional practical and social support. You will work one-to-one in the community to develop personalised plans focused on their recovery, providing support to help them get and remain well during the perinatal period.

You will develop, deliver and facilitate a programme of perinatal support groups and other activities that encourage women to access outreach support within the local community, develop social networks and reduce isolation as part of their recovery plan. Current activities include weekly play sessions, walking group, soft play, picnics and monthly outings.

Applicants should have a good understanding of mental health challenges in the perinatal period alongside experience of supporting families with multiple and diverse needs. An ability to work independently but collaboratively, to be proactive and highly organised is essential for this role.

Additional information:

• Applicants will be required to attend a weekly multi-disciplinary team meeting every Tuesday afternoon (based in Bexley DA2).
• Applicants must be able to travel and work within the London Borough of Greenwich and surrounding areas in effective manner, including conducting home visits and group activities in community venues.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Monday 15th September (11:59pm)

Likely interview date: 1st or 8th October

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Title:Policy and Advocacy Manager

Salary:From £40,000 per annum

Contract:Permanent

Hours:37.5 per week (Monday to Friday)

Holiday:25 days per year plus bank holidays 

Location:Home based with travel within / to London and across the UK

Probationary Period:3 months

Reports to:Head of Legal and Policy

Benefits:An additional 3 days holiday between Christmas and New Year, Flexitime policy, 5% pension contribution

Start date:As soon as possible / flexible

We are River Action

We are a small and agile campaigning organisation on a mission to rescue Britain's rivers from a toxic cocktail of agricultural, sewage and industrial pollution. We support community action, galvanise and mobilise public opinion, influence government policy, and call out destructive industrial practices to incentivise changes that end pollution. 

We are building a talented team of positive disrupters and community mobilisers to deliver our strategy to urgently protect and restore our rivers for the benefit of community and wildlife.

Britain’s rivers are our life support system and they are dying. We need urgent action to bring them back to life. 

Who we are looking for

We are seeking a dynamic and self-motivated individual who shares our passion for protecting rivers to join our team to drive forward our policy and advocacy work. This role requires a strategic thinker with strong policy insights capable of blending analytical problem-solving with intelligent advocacy to drive meaningful change. This role requires someone to have excellent writing skills and the ability to draft complex policy documents as well as top line arguments for wider communication. . 

The ideal person will bring a combination of expertise, energy and ideas to amplify our impact, holding decision-makers and polluters accountable with a professional and diplomatic approach. They will engage with influential people across the sector, government, industry and media. 

If you thrive in fast-paced environments and want to be at the forefront of environmental policy and advocacy across multiple campaigns, we’d love to hear from you.

What you’ll be doing

As our Policy and Advocacy Manager, you will play a leading role in shaping and advancing River Action’s political and policy influence, working closely with the Head of Legal and Policy, Chief Executive and wider team to develop and execute an impactful policy and advocacy strategy.

River Action is the Co-Secretariat for the APPG on Water Pollution, offering our Policy and Advocacy Manager a unique opportunity to shape the policy direction for River Action and also to influence policy development across Parliament. 

You will also work closely with our public affairs agency who manage our daily Westminster activities. 

You will:

• Lead River Action’s policy and advocacy work on agricultural, sewage and industrial water pollution, with a focus on regulation, funding and legal frameworks. 

• Collaborate with River Action’s team and external partners to ensure our collective work is underpinned by robust and forward-thinking policy analysis and evidence.

• Develop policy analysis to support campaign, communications and policy strategies, based on a strong evidence base and a sound understanding of the relevant legal and policy frameworks.

• Translate complex policy and evidence into concise documents with clear messages and compelling campaigns to engage political and policy stakeholders.

• Monitor and analyse political and policy developments, interpreting their implications and opportunities for River Action and its supporters.

• Generate analysis to enable participation in public consultation processes, including drafting high-quality and persuasive consultation responses and briefings for Westminster and Whitehall audiences.

• Increase our political influence with exciting policy interventions, ensuring River Action’s voice is heard at the highest levels of decision-making.

• Build and maintain relationships with key policymakers, civil servants, industry experts and partner organisations.

• Support grassroots community groups and third-sector partners in engaging with their local representatives for effective advocacy.

• Organise and attend key political meetings and events, including the Water Pollution APPG, stakeholder roundtables and parliamentary events.

• Manage strategic policy partnerships, including our relationship with Wildlife and Countryside Link and other third-sector organisations.

• Ensure River Action’s policy and advocacy efforts align with our creative campaigns, by making sure colleagues and spokespeople are well-briefed and communications content is well-informed to maximise reach and impact.

You will also:

• Actively engage in professional development and training.

• Adhere to health and safety policies while working in different locations.

• Maintain confidentiality in all areas of work at River Action.

• Demonstrate a strong commitment to an inclusive, equal and diverse workplace.

• Work collaboratively with colleagues across River Action to collectively deliver our mission while being true to our values. 

UK travel will be required. Training and operational activities may require overnight stays away from home, in which case costs will be covered and standard River Action procedures will apply.

What you’ll bring

The position will suit a self-motivated, strategic and determined person. You will be an excellent communicator, with exceptional writing skills and comfortable representing River Action and engaging with diverse stakeholders. You will have a passion to protect and restore our waterways and to hold decision-makers and polluters to account.

Essential knowledge, skills and experience:

• Experience in a similar policy and advocacy role, ideally within the environmental sector. 

• Policy and/or legislative experience, with a good understanding of the workings of the UK government and Parliamentary procedure.

• A good understanding of the UK water industry, the key UK water-related policies and the issues that are impacting our rivers, land and wildlife.

• Excellent communication and writing skills with close attention to detail and the ability to produce concise and persuasive briefings, reports and consultation responses.

• Strong interpersonal skills and a collaborative approach to working creatively and at a fast pace with colleagues, stakeholders and partners. 

• Excellent organisational skills, including the ability to proactively plan and prioritise work and to report your progress and impact.

• Ability to work flexible hours and travel as necessary.

• A good and supportive team player with a willingness to muck in as and when required.

Why join us?

• Be part of a mission-driven organisation working to restore and protect the UK’s rivers.

• Work at the heart of political and environmental change, influencing decision-makers at the highest levels.

• Work in an agile, supportive and happy work environment where your ideas and expertise will have real impact.

• Opportunities for professional development and growth within the organisation.

Diversity and inclusion

Don’t meet every single requirement? Studies show that women and people of colour are less likely to apply for jobs unless they meet every single criteria. We are committed to building a diverse, inclusive and equitable workplace. So if you like the look of this role but your past experience does not align perfectly with everything in the job description, we’d still love to hear from you. You may be just the right person for this role.

How to apply

To apply, please submit to jobs at riveractionuk dot com with the subject ‘Policy and Advocacy Manager’:

• your CV (2 pages), 

• a cover letter (2 pages) explaining why you want to work for River Action and how your skills and experience meet the requirements of the role, and 

• a written submission (2 pages) as described below. 

Only applications including all three documents will be accepted. Please provide your documents in pdf format. 

Written submission

Please prepare a 2 page policy briefing for MPs on a current issue affecting the health of UK rivers. Your briefing should be written in a clear, persuasive style suitable for a Parliamentary and government audience and:

• Identify a water-related issue (e.g. agricultural pollution, sewage discharges or water management).

• Provide a concise analysis of the impact on rivers and biodiversity.

• Summarise relevant UK Government policies and legislation.

• Propose two or three practical policy recommendations for decision-makers.

Application process

Applications will be reviewed on a rolling basis until 23:59 on Monday 15 September 2025.

Should your application be selected during sift, the next stage will involve an initial 15-minute interview. You may then be invited to attend a second interview with a panel. 

Initial interviews will be held on 17 and 18 September 2025 and panel interviews will be held in w/c 22 September 2025, all via video conference. For panel interviews, some questions will be provided in advance for equity and to give you the opportunity to demonstrate your knowledge, skills and experience most effectively. 

Please indicate in your covering letter or in a covering email your availability for interviews.

If you have any questions about the role or your application, please contact us on jobs at riveractionuk dot com.

About the Role

We are looking for a proactive and highly dedicated Customer Success Manager to become a trusted partner to our charity clients. This role is crucial to the success of our clients, combining strategic account management for all dedicated clients and hands-on project management and campaign build for managed services clients.

You will be responsible for nurturing strong, long-term relationships, ensuring our clients achieve their fundraising goals and realise maximum value from our platform and services. You will also be the main driver of renewals, keeping churn at a minimum and working with the Head of Partnerships and Head of Commercial Strategy to increase lifetime value alongside identifying and executing up-sell and cross-sell opportunities.

Key Responsibilities

Client Relationship & Account Management:

• Build and nurture strong relationships with key stakeholders at non-profit organisations, deeply understanding their digital fundraising goals and aligning our solutions with their strategic objectives.

• Work closely with the Growth team to deliver smooth and effective handover milestones, ensuring ongoing client confidence.

• Conduct regular check-ins and strategic reviews to assess client satisfaction, gather feedback, and platform updates.

• Proactively manage client health scores through our CRM  to help identify opportunities to increase client’s value and reduce churn.

• Explore different ways in which clients may benefit from additional use of the platform and managed services.

Project Management & Campaign Delivery:

• Lead project management and campaign build within the Social Sync platform for all your dedicated managed services clients.

• Ensure client satisfaction by keeping internal teams well-briefed to successfully deliver agreed client requirements to a high standard and on time.

• Collaborate cross-functionally to ensure clients have everything needed for successful campaign launches and ongoing optimisations.

• Do everything within our control to optimise campaign performance, working closely with specialist functions to execute timely optimisations to overcome challenges and realise performance potential. 

Onboarding and Adoption:

• Deliver a quick "Time to first value" through proactive account management, particularly during a client's initial days or weeks.

• Offer personalised assistance and ensure access to and use of onboarding resources to accelerate non-profits's time to first value.

• Develop and execute strategies to drive adoption and engagement with our platform, tailoring approaches to each client’s unique needs and goals.

Success Planning and Outcomes:

• Create and manage comprehensive success plans for clients, setting clear goals and regularly reviewing progress to ensure they achieve their desired outcomes.

• Provide best practices and strategic recommendations to help clients elevate their fundraising efforts and fully utilise our platform and services.

• Act as the internal voice of the customer, gathering feedback and collaborating with our Product and Managed Service teams to drive enhancements that meet client needs.

• Identify potential risks and opportunities for upsell and cross-sell, working closely with internal teams and senior leadership to address concerns and explore growth possibilities.

Renewal & Lifetime Value:

• Lead on the renewal process for all your dedicated charity clients, proactively managing conversations to keep churn at a minimum.

• Managing deal lifecycle and sales process in our CRM working towards individual assigned revenue targets.

• Work with the Head of Partnerships and Head of Commercial Strategy to develop and execute plans that increase customer lifetime value.